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Public Disclosure of Student Learning Institution Amity University Uttar Pradesh Academic Business Unit Faculty of Management Studies(LUCKNOW) Academic Year 2015-2016
International Assembly for Collegiate Business Education
Table of Contents
TITLE Page no.
Section I: Mission and Broad-Based Goals
Mission Statement 1-2
Broad-Based Goals
Section II: Student Learning Assessment
BBA
Student Learning Assessment for (BBA)
Program Intended Student Learning Outcomes.
Summary of Results from Implementing Direct Measures of Student Learning 3-7
Summary of Results from Implementing Indirect Measures of Student Learning
Summary of Achievement of Intended Student Learning Outcomes
Proposed Courses of Action for Improvement in Learning Outcomes for which
Performance Targets Were Not Met
Becholor of Commerce (Honours)
Student Learning Assessment for (Becholor of Commerce (Honours))
Program Intended Student Learning Outcomes.
Summary of Results from Implementing Direct Measures of Student Learning 8-12
Summary of Results from Implementing Indirect Measures of Student Learning
Summary of Achievement of Intended Student Learning Outcomes
Proposed Courses of Action for Improvement in Learning Outcomes for which
Performance Targets Were Not Met
MBA
Student Learning Assessment for (MBA)
Program Intended Student Learning Outcomes.
Summary of Results from Implementing Direct Measures of Student Learning 13-17
Summary of Results from Implementing Indirect Measures of Student Learning
Summary of Achievement of Intended Student Learning Outcomes
Proposed Courses of Action for Improvement in Learning Outcomes for which
Performance Targets Were Not Met
MBA Human Resource
Student Learning Assessment for (MBA Human Resource)
Program Intended Student Learning Outcomes.
Summary of Results from Implementing Direct Measures of Student Learning 18-23
Summary of Results from Implementing Indirect Measures of Student Learning
Summary of Achievement of Intended Student Learning Outcomes
Proposed Courses of Action for Improvement in Learning Outcomes for which
Performance Targets Were Not Met
MBA Marketing and Sales
Student Learning Assessment for (Marketing and Sales) 24-28
Program Intended Student Learning Outcomes.
i
Summary of Results from Implementing Direct Measures of Student Learning Summary of Results from Implementing Indirect Measures of Student Learning Summary of Achievement of Intended Student Learning Outcomes Proposed Courses of Action for Improvement in Learning Outcomes for which Performance Targets Were Not Met MBA International Business Student Learning Assessment for (MBA International Business) Program Intended Student Learning Outcomes. Summary of Results from Implementing Direct Measures of Student Learning
29-33 Summary of Results from Implementing Indirect Measures of Student Learning Summary of Achievement of Intended Student Learning Outcomes Proposed Courses of Action for Improvement in Learning Outcomes for which Performance Targets Were Not Met
ii
OUTCOMES ASSESSMENT PLAN Faculty of Management Studies
Name of your Academic Business Unit – Amity Business School Lucknow Branch Section I: Mission and Broad-Based Goals Mission Statement
Mission of the Name of your Academic Business Unit: Amity Business School
To develop all round personality of students by making them not just excellent professionals but also good individuals with understanding and regard for human
values, pride in their heritage and culture, a sense of right and wrong, and yearning for perfection.
Broad-Based Goals
Broad-Based Student Learning Goals:
1. Students will demonstrate experiential knowledge of the application of management principles in a professional work setting.
2. Students will integrate theory and practice, as well as expertise across functional areas in making effective decisions by understanding the relationship of
business to global environment.
3. Students will develop and sustain effective individual and organizational performance by leveraging Research skills, Information and Technological competencies in the given management framework.
4. Students will identify when and how to use assertiveness and influential skills.
5. Students will demonstrate effective communication skills that support and enhance managerial effectiveness.
6. Students will develop positive perspectives and skills that create productive managerial leaders and business networks.
7. Students will act ethically and responsibly.
8. Students will critically evaluate and reflect learning and development throughout their career.
1
Broad-Based Operational Goals:
1. FMS intends to provide educational excellence in Teaching/Academic Delivery and research.
2. FMS will facilitate an academically conducive environment for holistic development of students.
3. FMS will facilitate environment for innovation and research excellence for the intellectual growth of faculty.
4. FMS will facilitate cultivation of core values of the university and ethical conduct amongst students, faculty and staff.
5. FMS will encourage cultural diversity and a sense of social and environmental responsibility.
6. FMS will provide ample opportunities for international exposure to faculty and students.
7. FMS will be involved in continual improvement of processes and systems andaim to attain national and international accreditations and university rankings.
8. FMS will build a strong industry interaction by way of alumni networks and empanelment of expertise from industry.
9. FMS will facilitate employment opportunities and also support students to start their own ventures.
10. FMS will facilitate good governance in discharge of responsibilities and execution of policies and programs.
2
OUTCOME ASSESSMENT RESULTS Section I: Student Learning Assessment
Student Learning Assessment for: BBA
Program Intended Student Learning Outcomes (Program ISLOs)
1. Students shall be able to develop comprehension of various functional areas of business management and will be able to apply the same in the organizational context.
2. Student shall be able to use appropriate tools and and techniques of research methodology to classify and process information , to
analyze, interpret and conclude research findings and provide relevant recommendations for managerial decision making
3. Students shall be able to demonstrate knowledge of appropriate management information technology tools to analyze, evaluate and synthesize information relevant for taking business decisions.
4. Students shall be able to apply effective analytical and critical-thinking skills in problem solving to identify and define the relevant course of
action.
5. Students shall be able to develop and demonstrate effective communication skills required in a professional context
6. Students shall be able to work effectively in a team ,demonstrate excellent interpersonal skillsand Leadership skills
7. Student shall be able to Identify diversity in culture ,show sensitivity to various cultural and environmental issues and demonstrate traits of global business practitioner.
8. Student shall be able to define and apply ethical business practices in a professional context.
9. Student shall be able to apply and demonstrate entrepreneurial skills to convert innovative ideas into business ventures.
10. Student shall develop and illustrate interest and competency for knowledge acquisition through use of Newspapers / Business Magazines /
Library databases/ Internet for life-long learning.
Assessment Instruments for Intended Student Learning Outcomes— Performance Objectives (Targets/Criteria) for Direct Measures:
Direct Measures of Student Learning:
Comprehensive Exam In comprehensive examination at least 80% of students will attain 50%
1. ISLO 1(Management Knowledge) and above score in each section which is directly mapped to specific
3
2. ISLO 2(Research competency) ISLOs to achieve the competency.
3. ISLO 3(IT Skills)
4. ISLO 4(Problem-Solving and Critical Thinking Skills)
5. ISLO 7(Global Outlook)
6. ISLO 8(Ethical Behaviour)
7. ISLO 9(Entrepreneurship&Employablity)
8. ISLO 10(Life-Long Learning)
Scoring Rubrics Utilizing a scoring rubric at least 80% of students shall achieve the
1. ISLO 2(Research competency) compentency with 50% score in each section mapped with the specific
2. ISLO 5(Business Communication) Intended Student Learning Outcomes.
3. ISLO 6(Behavioural Skill)
4. ISLO 7(Global Outlook)
Assessment Instruments for Intended Student Learning Outcomes— Performance Objectives (Targets/Criteria) for Indirect Measures:
Indirect Measures of Student Learning:
Student Exit Survey On the exit survey instrument, at least 80% of graduating class will
1. ISLO 1(Management Knowledge) indicate that they agree or strongly agree on various items linked with
2. ISLO 2(Research competency) the intended students learning outcomes.
3. ISLO 3(IT Skills)
4. ISLO 4(Problem-Solving and Critical Thinking Skills)
5. ISLO 5(Business Communication)
6. ISLO 6(Behavioural Skill)
7. ISLO 7(Global Outlook)
8. ISLO 8(Ethical Behaviour)
9. ISLO 9(Entrepreneurship&Employablity)
10. ISLO 10(Life-Long Learning)
Alumni Survey On the alumni survey instrument, at least 80% of alumni will indicate
• ISLO 9(Entrepreneurship&Employablity) “Yes” to the question #5: “Are you employed in an area related to your
MBA specialization?”
Summary of Results from Implementing Direct Measures of Student Learning:
4
Comprehensive Exam (Percentage of students score 50% and above in each section which is directly mapped to specific ISLOs to achieve the competency.)
1. ISLO 1 (Management Knowledge):80% 2. ISLO 2 (Research competency) 80% 3. ISLO 3 (IT Skills): 88% 4. ISLO 4 (Problem-Solving and Critical Thinking Skills):90% 5. ISLO 5(Business Communication) : 85% 6. ISLO 6(behavioral Skill) : 83% 7. ISLO 7 (Global Outlook) :90% 8. ISLO 8 (Ethical Behavior) :84% 9. ISLO 9 (Entrepreneurship & employability) : 90% 10. ISLO 10 (Life-Long Learning): 93%
Scoring Rubrics
1. ISLO 2 (Research competency): 90% 2. ISLO 5(Business Communication) : 85% 3. ISLO 6(behavioral Skill) : 81% 4. ISLO 7(Global Outlook) : 85%
Summary of Results from Implementing Indirect Measures of Student Learning:
Exit Survey: Percentage of students indicated that they agree or strongly agree on various items linked with the intended students learning outcomes.
1. ISLO 1(Management Knowledge): 88% 2. ISLO 2(Research competency): 80% 3. ISLO 3(IT Skills): 83% 4. ISLO 4(Problem-Solving and Critical Thinking Skills):80% 5. ISLO 5(Business Communication):84% 6. ISLO 6(Behavioral Skill): 86% 7. ISLO 7(Global Outlook): 90% 8. ISLO 8(Ethical Behavior) : 86% 9. ISLO 9(Entrepreneurship & employability):85% 10. ISLO 10(Life-Long Learning): 90%
5
Alumni Survey: 90% alumni responded as “Yes” to the question #5: “Are you employed in an area related to your MBA specialization?” Intended Student Learning Outcomes
Comprensive Scoring Rubric
Exit Survey
Alumni Survey
Program ISLOs Examination
Performance Target
Performance Target
Performance Target
Performance Target
Was… Was… Was… Was…
1. Students shall be able to develop comprehension of
various functional areas of business management and Met
NA
Met
NA
will be able to apply the same in the organizational
context.
2. Student shall be able to use appropriate tools and
techniques of research methodology to classify and Met
process information , to analyze, interpret and conclude Met Met NA
research findings and provide relevant
recommendations for managerial decision making
3. Students shall be able to demonstrate knowledge of
appropriate management information technology tools Met NA Met NA
to analyze, evaluate and synthesize information
relevant for taking business decisions.
4. Students shall be able to apply effective analytical and
critical-thinking skills in problem solving to identify and Met NA Met NA
define the relevant course of action.
5. Students shall be able to develop and demonstrate
effective communication skills required in a Met Met Met NA
professional context
6. Students shall be able to work effectively in a team
,demonstrate excellent interpersonal skills and Met Met Met NA
Leadership skills
7. Student shall be able to identify diversity in culture, Met NA NA
6
show sensitivity to various cultural and environmental Met
issues and demonstrate traits of global business
practitioner.
8. Student shall be able to define and apply ethical Met NA
NA
business practices in a professional context. Met
9. Student shall be able to apply and demonstrate
entrepreneurial skills to convert innovative ideas into Met
NA Met
business ventures. Met
10. Student shall develop and illustrate interest and
competency for knowledge acquisition through use of
Newspapers / Business Magazines / Library databases/ Met NA Met NA
Internet for life-long learning.
Proposed Courses of Action for Improvement in Learning Outcomes for which Performance Targets Were Not Met:
7
Student Learning Assessment for: B.Com (H)
Program Intended Student Learning Outcomes (Program ISLOs)
1. The student shall be able to demonstrate an in-depth knowledge of accounting, finance, auditing, management and learn to apply the concepts, theories, techniques, regulation & advancements in the field of accounting & finance in national & international business environment.
2. The student shall be able to comprehend the basic concepts of mathematical, statistical and research tools using data analysis /
financial models and computerized accounting system.
3. The student shall be able to understand the usage & application of digital tools and comprehend financial networks in competitive business environment.
4. The student shall be able to exhibit creativity, independent thinking, generate new business ideas, plans, strategies etc. to
respond effectively to various business scenarios.
5. The student shall be able to apply managerial skills, communicate proficiently in oral, written presentation and listening skills in global environment.
6. The student shall be able to exhibit management, team building & leadership skills to encourage individual thinking to become a
successful accounting and finance professional.
7. Student shall be able to understand global trade, tax and legal issues in order to recognize opportunities worldwide by applying different forms of communication in cultural diversity.
8. The student shall be able to exhibit ethical values & considerations in accounts, finance, investment dealings and decisions.
9. The student shall be able to develop large and small profit and non-profit organization by setting high standards and enhance
skills for commercial and financial management.
10. The student shall be able to understand the significance of learning, self-initiative and self-directedness to recognize the need for life-long learning for productive employment.
Assesement instruments for learning outcomes- Performance Objectives (Targets/Criteria) for Direct Measures:
direct measures of student learning-
Comprehensive Exam In comprehensive examination at least 80% of students will attain 50%
1. ISLO 1(Management Knowledge) and above score in each section which is directly mapped to specific
2. ISLO 2(Research competency) ISLOs to achieve the competency.
3. ISLO 3(IT Skills) 4. ISLO 8(Ethical Behaviour) 5. ISLO 9(Entrepreneurship&Employablity) 6. ISLO 10(Life-Long Learning)
8
Scoring Rubrics Utilizing a scoring rubric at least 80% of students shall achieve the
• ISLO 4((Problem-Solving and Critical Thinking Skills) compentency with 50% score in each section mapped with the specific
• ISLO 5(Business Communication) Intended Student Learning Outcomes.
• ISLO 6(Behavioural Skill)
• ISLO 7(Global Outlook)
• ISLO 9(Entrepreneurship&Employablity)
• ISLO 10(Life-Long Learning)
Assessment Instruments for Intended Student Learning Outcomes— Performance Objectives (Targets/Criteria) for Indirect Measures:
Indirect Measures of Student Learning:
Student Exit Survey On the exit survey instrument, at least 80% of graduating class will
1. ISLO 1(Management Knowledge) indicate that they agree or strongly agree on various items linked with
2. ISLO 2(Research competency) the intended students learning outcomes.
3. ISLO 4(Problem-Solving and Critical Thinking Skills)
4. ISLO 5(Business Communication)
5. ISLO 6(Behavioural Skill)
6. ISLO 9(Entrepreneurship&Employablity)
7. ISLO 10(Life-Long Learning)
Alumni Survey On the alumni survey instrument, at least 80% of alumni will indicate
1. ISLO 3(IT Skills) that the students have successfully acquired relevant information to
2. ISLO 8(Ethical Behaviour) execute his skills.
3. ISLO 7(Global Outlook)
Summary of Results from Implementing Direct Measures of Student Learning:
Comprehensive Exam (Percentage of students score 50% and above in each section which is directly mapped to specific ISLOs to achieve the competency.)
1. ISLO 1(Management Knowledge) 62% 2. ISLO 2(Research competency) 75% 3. ISLO 3(IT Skills) 81% 4. ISLO 8(Ethical Behaviour) 88% 5. ISLO 9(Entrepreneurship&Employablity) 97% 6. ISLO 10(Life-Long Learning) 84%
Scoring Rubrics
1. ISLO 4((Problem-Solving and Critical Thinking Skills) 80%
9
2. ISLO 5(Business Communication) 83% 3. ISLO 6(Behavioural Skill) 87% 4. ISLO 7(Global Outlook) 88% 5. ISLO 9(Entrepreneurship&Employablity) 97% 6. ISLO 10(Life-Long Learning) 90%
1. Summary of Results from Implementing Indirect Measures of Student Learning:
Exit Survey: Percentage of students indicated that they agree or strongly agree on various items linked with the intended students learning outcomes.
1. ISLO 1(Management Knowledge) 85% 2. ISLO 2(Research competency) 91% 3. ISLO 4(Problem-Solving and Critical Thinking Skills) 88% 4. ISLO 5(Business Communication) 83% 5. ISLO 6(Behavioural Skill) 87% 6. ISLO 9(Entrepreneurship&Employablity) 97% 7. ISLO 10(Life-Long Learning)9 6%
Alumni Survey: 90% alumni responded as “Yes” to the question that they have acquired relavent skills and global orientation. 1. ISLO 3(IT Skills) 90% 2. ISLO 8(Ethical Behaviour) 91% 3. ISLO 7(Global Outlook) 92%
Intended Student Learning Outcomes
Comprensive Scoring Rubric
Exit Survey Alumni Survey
Program ISLOs Examination
Performance Target
Performance Target
Performance Target
Performance Target
Was… Was… Was… Was…
1. The student shall be able to demonstrate an in-depth
knowledge of accounting, finance, auditing,
management and learn to apply the concepts, Not Met
NA
Met
NA
theories, techniques, regulation & advancements in
the field of accounting & finance in national &
international business environment.
2. The student shall be able to comprehend the basic
concepts of mathematical, statistical and research Not Met NA Met NA
tools using data analysis / financial models and
computerized accounting system.
10
3. The student shall be able to understand the usage &
application of digital tools and comprehend financial Met NA NA Met
networks in competitive business environment.
4. The student shall be able to exhibit creativity,
independent thinking, generate new business ideas, NA Met Met NA
plans, strategies etc. to respond effectively to various
business scenarios.
5. The student shall be able to apply managerial skills,
communicate proficiently in oral, written NA Met Met NA
presentation and listening skills in global
environment.
6. The student shall be able to exhibit management,
team building & leadership skills to encourage NA Met Met NA
individual thinking to become a successful
accounting and finance professional.
7. Student shall be able to understand global trade, tax
and legal issues in order to recognize opportunities NA Met NA Met
worldwide by applying different forms of
communication in cultural diversity.
8. The student shall be able to exhibit ethical values &
considerations in accounts, finance, investment Met NA NA Met
dealings and decisions.
9. The student shall be able to develop large and small
profit and non-profit organization by setting high Met Met
standards and enhance skills for commercial and Met
Met
financial management.
10. The student shall be able to understand the
significance of learning, self-initiative and self- Met Met Met NA
directedness to recognize the need for life-long
learning for productive employment.
Proposed Courses of Action for Improvement in Learning Outcomes for which Performance Targets Were Not Met:
1. ISLO 1 (Management Knowledge): The performance target for this program ISLO dealing with indepth knowledge of finance, accounting and auditing was not met in the comprehensive examination. The faculty are advised to review the teaching ppedagogy and discuss
11
concepts providing conceptual knowledge. 2. ISLO 2 (Research Competency): The performance target for this program ISLO dealing with mathematical, statistical and research abilities
was not met in the comprehensive examination. The faculty is advised to give more practice and give research based assignments improving the abilities.
12
Student Learning Assessment for: MBA
Program Intended Student Learning Outcomes (Program ISLOs)
1. Student shall be able to define principle management concepts and theories in the functional areas of business.
2. Student shall able to formulate research strategy and produce results using research skill in multidisciplinary context.
3. Student shall able to select and apply appropriate IT Tools for data processing and analysis.
4. Student shall able to examine various business problem in a variety of contexts using problem-solving and critical thinking skills. ·
5. Student shall be able to demonstrate effective communicate skills , including both oral and written.
6. Student shall be able to demonstrate effective interpersonal skills, including the ability to lead and to work in a team.
7. Student shall be able to demonstrate the ability to understand cultural diversity and practice managerial skills in global business context.
8. Student shall be able to judge ethical problems and apply standards of ethical behaviour in management business.
9. Student shall able to develop and demonstrate entrepreneurial and business acumen skills to support employability in the area of specialization.
10. Student shall be able to use various information sources to acquire knowledge on one's own for life-long learning.
Assessment Instruments for Intended Student Learning Outcomes—
Performance Objectives (Targets/Criteria) for Direct Measures:
Direct Measures of Student Learning:
Comprehensive Exam In comprehensive examination at least 80% of students will attain 50%
1. ISLO 1(Management Knowledge) and above score in each section which is directly mapped to specific
2. ISLO 2(Research competency) ISLOs to achieve the competency.
3. ISLO 3(IT Skills) 4. ISLO 4(Problem-Solving and Critical Thinking Skills) 5. ISLO 7(Global Outlook) 6. ISLO 8(Ethical Behaviour) 7. ISLO 9(Entrepreneurship&Employablity) 8. ISLO 10(Life-Long Learning)
Scoring Rubrics Utilizing a scoring rubric at least 80% of students shall achieve the
13
• ISLO 2(Research competency) compentency with 50% score in each section mapped with the specific
• ISLO 5(Business Communication) Intended Student Learning Outcomes.
• ISLO 6(Behavioural Skill)
• ISLO 7(Global Outlook)
Assessment Instruments for Intended Student Learning Outcomes— Performance Objectives (Targets/Criteria) for Indirect Measures:
Indirect Measures of Student Learning:
Student Exit Survey On the exit survey instrument, at least 80% of graduating class will
1. ISLO 1(Management Knowledge) indicate that they agree or strongly agree on various items linked with
2. ISLO 2(Research competency) the intended students learning outcomes.
3. ISLO 3(IT Skills)
4. ISLO 4(Problem-Solving and Critical Thinking Skills)
5. ISLO 5(Business Communication)
6. ISLO 6(Behavioural Skill)
7. ISLO 7(Global Outlook)
8. ISLO 8(Ethical Behaviour)
9. ISLO 9(Entrepreneurship&Employablity)
10. ISLO 10(Life-Long Learning)
Alumni Survey On the alumni survey instrument, at least 80% of alumni will indicate
• ISLO 9(Entrepreneurship&Employablity) “Yes” to the question #5: “Are you employed in an area related to your
MBA specialization?”
Summary of Results from Implementing Direct Measures of Student Learning:
Comprehensive Exam (Percentage of students score 50% and above in each section which is directly mapped to specific ISLOs to achieve the competency.)
• ISLO 1 (Management Knowledge):62% • ISLO 2 (Research competency) 80% • ISLO 3 (IT Skills): 82.3% • ISLO 4 (Problem-Solving and Critical Thinking Skills):90% • ISLO 7 (Global Outlook) :98%
14
• ISLO 8 (Ethical Behaviour) :84% • ISLO 9 (Entrepreneurship&Employablity) : 90% • ISLO 10 (Life-Long Learning): 97.7%
Scoring Rubrics
1. ISLO 2 (Research competency): 90% 2. ISLO 5(Business Communication) : 77% 3. ISLO 6(Behavioural Skill) : 83% 4. ISLO 7(Global Outlook) : 78%
Summary of Results from Implementing Indirect Measures of Student Learning: Exit Survey: Percentage of students indicated that they agree or strongly agree on various items linked with the intended students learning outcomes.
1. ISLO 1(Management Knowledge): 84% 2. ISLO 2(Research competency): 80% 3. ISLO 3(IT Skills): 83% 4. ISLO 4(Problem-Solving and Critical Thinking Skills):80% 5. ISLO 5(Business Communication):84% 6. ISLO 6(Behavioural Skill): 86% 7. ISLO 7(Global Outlook): 90% 8. ISLO 8(Ethical Behaviour) : 86% 9. ISLO 9(Entrepreneurship&Employablity):85% 10. ISLO 10(Life-Long Learning): 90%
Alumni Survey: 90% alumni responded as “Yes” to the question #5: “Are you employed in an area related to your MBA specialization?”
15
Intended Student Learning Outcomes
Comprensive Scoring Rubric
Exit Survey
Alumni Survey
Examination
Program ISLOs
Performance Target
Performance Target
Performance Target
Performance Target
Was… Was… Was… Was…
1. Student shall be able to define principle management
concepts and theories in the functional areas of Not Met NA Met NA
business.
2. Student shall able to formulate research strategy and
produce results using research skill in multidisciplinary Met NA Met NA
context.
3. Student shall able to select and apply appropriate IT Met
NA
NA
Tools for data processing and analysis.
Met
4. Student shall able to examine various business problem
in a variety of contexts using problem-solving and Met NA Met NA
critical thinking skills. ·
5. Student shall be able to demonstrate effective NA
Not Met
NA
communicate skills , including both oral and written.
Met
6. Student shall be able to demonstrate effective
interpersonal skills, including the ability to lead and to NA Met Met NA
work in a team.
7. Student shall be able to demonstrate the ability to
understand cultural diversity and practice managerial Met NA Met NA
skills in global business context.
8. Student shall be able to judge ethical problems and
apply standards of ethical behaviour in management Met NA Met NA
business.
16
9. Student shall able to develop and demonstrate
entrepreneurial and business acumen skills to support Met NA Met
employability in the area of specialization.
Met
10. Student shall be able to use various information sources
to acquire knowledge on one's own for life-long Met NA Met NA
learning.
Proposed Courses of Action for Improvement in Learning Outcomes for which Performance Targets Were Not Met:
1. ISLO 1 (Management Knowledge): The performance target for this program ISLO dealing with knowledge of the functional areas of business was not met on the comprehensive examination. Faculty of ABSL is advised to review the teaching pedagogy and discuss management concepts in more depth.
2. ISLO 5 (Business Communication): The performance target for this programme ISLO dealing with effective communication skills was not met in this scoring rubrics. The faculty is advised is to to conduct discussions to improve spoken ability.
17
MBA HUMAN RESOURCE
Student Learning Assessment for (MBA-Human Resource)
Program Intended Student Learning Outcomes (Program ISLOs)
1. Student will able to be define various management concepts in general and HR concepts, HR Strategy, HR activities, HR programs and policies in particular.
2. Student will be able to identify the cause-effect variables in defining work related behaviours and interpret findings to provide solutions in order to increase employee performance and productivity.
3. Student will able to recognize pertinent Human Capital and business information needs, use appropriate technologies and methodologies to locate access and
use information.
4. Student will able to examine and solve various Human Resource problem in a variety of contexts using problem-solving and critical thinking skills. ·
5. Student shall be able to demonstrate effective communicate skills , including both oral and written.
6. Student shall be able to demonstrate effective interpersonal skills to handle human resource of an organization independently as a leader and also as a team member.
7. Student will able to formulate multiple HR strategies for culturally diverse employee groups.
8. Student shall be able to judge ethical problems and apply standards of ethical behaviour in handling human resource.
9. Student shall able to develop and demonstrate Entrepreneurial and HR skills to support employability in the area of Human Resource management.
10. Student shall be able to use various information sources to acquire knowledge on one's own for life-long learning.
Assessment Instruments for ISLO—Direct Measures : Performance Objectives (Targets/Criteria) for Direct Measures:
Comprehensive Exam In comprehensive examination at least 80% of students will attain 50% and above score in each section which is directly mapped to specific ISLOs to achieve the competency.
Scoring Rubrics Utilizing a scoring rubric at least 80% of students shall achieve the compentency with 50% score in each section mapped with the specific Intended Student Learning Outcomes.
Assessment Instruments for ISLOs—Indirect Measures Performance Objectives (Targets/Criteria) for Indirect Measures:
1. Exit Survey On the exit survey instrument, at least 80% of graduating class will indicate that they agree or strongly agree on various items linked with the intended students learning outcomes.
2. Alumni Survey On the alumni survey instrument, at least 80% of alumni will indicate “Yes” to the question #5: “Are you employed in an area related to your MBA specialization?”
18
Student Learning Assessment for: MBA Human Resource
Program Intended Student Learning Outcomes (Program ISLOs)
Student will able to be define various management concepts in general and HR concepts, HR Strategy, HR activities, HR programs and policies in particular.
Student will be able to identify the cause-effect variables in defining work related behaviours and interpret findings to provide solutions in order to increase employee performance and productivity.
Student will able to recognize pertinent Human Capital and business information needs, use appropriate technologies and methodologies to locate access and use information.
Student will able to examine and solve various Human Resource problem in a variety of contexts using problem-solving and critical thinking skills. ·
Student shall be able to demonstrate effective communicate skills , including both oral and written.
Student shall be able to demonstrate effective interpersonal skills to handle human resource of an organization independently as a leader and also as a team member.
Student will able to formulate multiple HR strategies for culturally diverse employee groups.
Student shall be able to judge ethical problems and apply standards of ethical behavior in handling human resource.
Student shall able to develop and demonstrate Entrepreneurial and HR skills to support employability in the area of Human Resource management.
Student shall be able to use various information sources to acquire knowledge on one's own for life-long learning.
Assessment Instruments for Intended Student Learning Outcomes—
Performance Objectives (Targets/Criteria) for Direct Measures:
Direct Measures of Student Learning:
Comprehensive Exam In comprehensive examination at least 80% of students will attain 50%
1. ISLO 1(Management Knowledge) and above score in each section which is directly mapped to specific
2. ISLO 2(Research competency) ISLOs to achieve the competency.
3. ISLO 3(IT Skills) 4. ISLO 4(Problem-Solving and Critical Thinking Skills) 5. ISLO 7(Global Outlook) 6. ISLO 8(Ethical Behavior) 7. ISLO 9(Entrepreneurship & Employability) 8. ISLO 10(Life-Long Learning)
19
Scoring Rubrics Utilizing a scoring rubric at least 80% of students shall achieve the
• ISLO 2(Research competency) compentency with 50% score in each section mapped with the specific
• ISLO 5(Business Communication) Intended Student Learning Outcomes.
• ISLO 6(Behavioural Skill)
• ISLO 7(Global Outlook)
Assessment Instruments for Intended Student Learning Outcomes— Performance Objectives (Targets/Criteria) for Indirect Measures:
Indirect Measures of Student Learning:
Student Exit Survey On the exit survey instrument, at least 80% of graduating class will
1. ISLO 1(Management Knowledge) indicate that they agree or strongly agree on various items linked with
2. ISLO 2(Research competency) the intended students learning outcomes.
3. ISLO 3(IT Skills)
4. ISLO 4(Problem-Solving and Critical Thinking Skills)
5. ISLO 5(Business Communication)
6. ISLO 6(Behavioural Skill)
7. ISLO 7(Global Outlook)
8. ISLO 8(Ethical Behaviour)
9. ISLO 9(Entrepreneurship&Employablity)
10. ISLO 10(Life-Long Learning)
Alumni Survey On the alumni survey instrument, at least 80% of alumni will indicate
• ISLO 9(Entrepreneurship&Employablity) “Yes” to the question #5: “Are you employed in an area related to your
MBA specialization?”
Summary of Results from Implementing Direct Measures of Student Learning:
Comprehensive Exam (Percentage of students score 50% and above in each section which is directly mapped to specific ISLOs to achieve the competency.)
• ISLO 1 (Management Knowledge):83% • ISLO 2 (Research competency) 84% • ISLO 3 (IT Skills): 83% • ISLO 4 (Problem-Solving and Critical Thinking Skills):80%
20
• ISLO 7 (Global Outlook) :86% • ISLO 8 (Ethical Behavior) :84% • ISLO 9 (Entrepreneurship& Employability) : 90% • ISLO 10 (Life-Long Learning): 97%
Scoring Rubrics
1. ISLO 2 (Research competency): 84% 2. ISLO 5(Business Communication) : 100% 3. ISLO 6(Behavioral Skill) : 100% 4. ISLO 7(Global Outlook) : 85%
Summary of Results from Implementing Indirect Measures of Student Learning:
Exit Survey: Percentage of students indicated that they agree or strongly agree on various items linked with the intended students learning outcomes.
1. ISLO 1(Management Knowledge): 84% 2. ISLO 2(Research competency): 80% 3. ISLO 3(IT Skills): 83% 4. ISLO 4(Problem-Solving and Critical Thinking Skills):80% 5. ISLO 5(Business Communication):84% 6. ISLO 6(Behavioural Skill): 86% 7. ISLO 7(Global Outlook): 90% 8. ISLO 8(Ethical Behaviour) : 86% 9. ISLO 9(Entrepreneurship & Employability):85% 10. ISLO 10(Life-Long Learning): 90%
Alumni Survey: 90% alumni responded as “Yes” to the question #5: “Are you employed in an area related to your MBA specialization?”
21
Intended Student Learning Outcomes
Comprensive Scoring Rubric
Exit Survey
Alumni Survey
Program ISLOs Examination
Performance Target
Performance
Performance Target
Performance Target
Was… Target Was… Was… Was…
1. Student will able to be define various management concepts in
general and HR concepts, HR Strategy, HR activities, HR programs Met NA Met NA
and policies in particular.
2. Student will be able to identify the cause-effect variables in
defining work related behaviours and interpret findings to Met Met Met NA
provide solutions in order to increase employee performance and
productivity.
3. Student will able to recognize pertinent Human Capital and
business information needs, use appropriate technologies and Met NA Met NA
methodologies to locate access and use information.
4. Student will able to examine and solve various Human Resource
problem in a variety of contexts using problem-solving and critical Met NA Met NA
thinking skills. ·
5. Student shall be able to demonstrate effective communicate skills NA
Met
NA
, including both oral and written.
Met
6. Student shall be able to demonstrate effective interpersonal skills
to handle human resource of an organization independently as a NA Met Met NA
leader and also as a team member.
7. Student will able to formulate multiple HR strategies for culturally Met
Met
NA
diverse employee groups.
Met
8. Student shall be able to judge ethical problems and apply Met
NA
NA
standards of ethical behavior in handling human resource.
Met
9. Student shall able to develop and demonstrate Entrepreneurial NA Met
22
and HR skills to support employability in the area of Human Met
Resource management. Met
10. Student shall be able to use various information sources to Met NA Met NA
acquire knowledge on one's own for life-long learning.
Proposed Courses of Action for Improvement in Learning Outcomes for which Performance Targets Were Not Met:
23
Student Learning Assessment for: MBA Marketing & Sales
Program Intended Student Learning Outcomes (Program ISLOs)
1. Student will be able to define principle management theories and marketing & selling concepts.
2. Student will able to collect, analyze and interpret marketing data and information for driving optimum solutions related to consumer trends, advertising etc.
3. Student will able to use and apply various automation tools and Web to analyse and retrieve information.
4. Student will able to apply existing marketing & selling skills and knowledge for decision making and problem solving.
5. Student will able to demonstrate effective communicate skills to negotiate responsibly and persuade customers effectively.
6. Student will able to collaborate with customers and marketing teams effectively, and demonstrate business leadership skills.
7. Student will able to understand different cultures in order to develop various marketing / branding strategies.
8. Student will able to judge ethical problem amd make a valuable contribution to society by practicing code of ethics.
9. Student will able to generating new ideas and create competitiveness in order to identify professional employment opportunities.
10. Student will able to act with integrity, set themselves high standards and have skills that are essential to their future lifelong learning. Assessment Instruments for Intended Student Learning Outcomes—
Performance Objectives (Targets/Criteria) for Direct Measures:
Direct Measures of Student Learning:
Comprehensive Exam In comprehensive examination at least 80% of students will attain 50% and
1. ISLO 1(Management Knowledge) above score in each section which is directly mapped to specific ISLOs to
2. ISLO 2(Research competency) achieve the competency.
3. ISLO 3(IT Skills) 4. ISLO 4(Problem-Solving and Critical Thinking Skills) 5. ISLO 7(Global Outlook) 6. ISLO 8(Ethical Behaviour) 7. ISLO 9(Entrepreneurship&Employablity) 8. ISLO 10(Life-Long Learning)
24
Scoring Rubrics Utilizing a scoring rubric at least 80% of students shall achieve the compentency
• ISLO 2(Research competency) with 50% score in each section mapped with the specific Intended Student
• ISLO 5(Business Communication) Learning Outcomes.
• ISLO 6(Behavioural Skill)
• ISLO 7(Global Outlook)
Assessment Instruments for Intended Student Learning Outcomes— Performance Objectives (Targets/Criteria) for Indirect Measures:
Indirect Measures of Student Learning:
Student Exit Survey On the exit survey instrument, at least 80% of graduating class will indicate that
1. ISLO 1(Management Knowledge) they agree or strongly agree on various items linked with the intended students
2. ISLO 2(Research competency) learning outcomes.
3. ISLO 3(IT Skills)
4. ISLO 4(Problem-Solving and Critical Thinking Skills)
5. ISLO 5(Business Communication)
6. ISLO 6(Behavioural Skill)
7. ISLO 7(Global Outlook)
8. ISLO 8(Ethical Behaviour)
9. ISLO 9(Entrepreneurship&Employablity)
10. ISLO 10(Life-Long Learning)
Alumni Survey On the alumni survey instrument, at least 80% of alumni will indicate “Yes” to
• ISLO 9(Entrepreneurship & employability) the question #5: “Are you employed in an area related to your MBA
specialization?”
Summary of Results from Implementing Direct Measures of Student Learning:
Comprehensive Exam (Percentage of students score 50% and above in each section which is directly mapped to specific ISLOs to achieve the competency.)
• ISLO 1 (Management Knowledge):60% • ISLO 2 (Research competency) 75% • ISLO 3 (IT Skills): 80% • ISLO 4 (Problem-Solving and Critical Thinking Skills):88% • ISLO 7 (Global Outlook) :97%
25
• ISLO 8 (Ethical Behavior) :84% • ISLO 9 (Entrepreneurship& employability) : 90% • ISLO 10 (Life-Long Learning): 98%
Scoring Rubrics
1. ISLO 2 (Research competency): 70% 2. ISLO 5(Business Communication) : 95% 3. ISLO 6(behavioral Skill) : 77% 4. ISLO 7(Global Outlook) : 99%
Summary of Results from Implementing Indirect Measures of Student Learning:
Exit Survey: Percentage of students indicated that they agree or strongly agree on various items linked with the intended students learning outcomes.
1. ISLO 1(Management Knowledge): 84% 2. ISLO 2(Research competency): 85% 3. ISLO 3(IT Skills): 83% 4. ISLO 4(Problem-Solving and Critical Thinking Skills):80% 5. ISLO 5(Business Communication):84% 6. ISLO 6(behavioral Skill): 87% 7. ISLO 7(Global Outlook): 90% 8. ISLO 8(Ethical Behavior) : 86% 9. ISLO 9(Entrepreneurship& employability):85% 10. ISLO 10(Life-Long Learning): 90%
Alumni Survey: 90% alumni responded as “Yes” to the question #5: “Are you employed in an area related to your MBA specialization?”
26
Intended Student Learning Outcomes
Comprensive Scoring Rubric
Exit Survey
Alumni Survey
Program ISLOs Examination
Performance Target
Performance Target
Performance Target
Performance Target
Was… Was… Was… Was…
1. Student will be able to define principle management theories Not Met
NA
Met
NA
and marketing & selling concepts.
2. Student will able to collect, analyze and interpret marketing
data and information for driving optimum solutions related Not Met Not Met Met NA
to consumer trends, advertising etc.
3. Student will able to use and apply various automation tools Met
NA
NA
and Web to analyse and retrieve information.
Met
4. Student will able to apply existing marketing & selling skills Met
NA
NA
and knowledge for decision making and problem solving.
Met
5. Student will able to demonstrate effective communicate
skills to negotiate responsibly and persuade customers NA Met Met NA
effectively.
6. Student will able to collaborate with customers and
marketing teams effectively, and demonstrate business NA Not Met Met NA
leadership skills.
7. Student will able to understand different cultures in order to Met
Met
NA
develop various marketing / branding strategies.
Met
8. Student will able to judge ethical problem amd make a Met
NA
NA
valuable contribution to society by practicing code of ethics.
Met
9. Student will able to generating new ideas and create
competitiveness in order to identify professional Met
NA Met
employment opportunities. Met
10. Student will able to act with integrity, set themselves high Met NA Met NA
27
standards and have skills that are essential to their future lifelong learning.
Proposed Courses of Action for Improvement in Learning Outcomes for which Performance Targets Were Not Met:
1. ISLO 1 (Management Knowledge): The performance target for this program ISLO dealing with knowledge of the functional areas of business was not met on the comprehensive examination. Faculty of ABSL is advised to review the teaching pedagogy and discuss management concepts in more depth.``
2. ISLO 2 (Research Competency): The performance target for this program ISLO dealing with collection, analysis and interpretation of data was not met in the comprehensive examination and scoring rubrics. The faculty of ABSL has been advised to give research based assignment and projects to improve abilities.
3. ISLO 6 (Behavioural Skills): The performance target for this program ISLO dealing with teams and demonstrating business leadership skills was not met in scoring rubrics. The Faculty of ABSL has been advised to improve the bahavioural abilities of the students.
28
Student Learning Assessment for: MBA(Internation Business)
Program Intended Student Learning Outcomes (Program ISLOs) Students shall be able to interpret and analyze various subjects of management domain with special focus in the area of International Business.
Students shall be able to describe and analyse knowledge driven capabilities through extensive research work with a special focus on identification, defining, investigating and solving latent and manifested problems.
Students shall be able to apply technologies appropriately, developing and demonstrating capabilities to process information with the help of IT driven analytics for effective decision making.
Students shall be able to develop ability to identify and formulate strategies to discover apparent and latent problems and finding research driven solutions to address stated and tacit issues.
Students shall be able to compose and practice communicate skills proficiently, in oral, written, presentation, information searching and listening in the management profession in global /cross cultural environment.
Students shall be able to develop range of Leadership skills and shall demonstrate excellent interpersonal skills, understanding of group dynamics and effective Teamwork, including an awareness of personal strengths and limitations.
Students shall be able to summarise, Interpret and explain conversations in selected Foreign language for basic social & informal business interactions and to be able to identify and illustrate global issues from different perspectives, Learning from and respecting different cultures.
Students shall be able to develop ability to recognize and practice ethical responsibilities and defend justice, honesty and integrity in all personal and professional pursuits
Students shall be able to create a sustainable business model through creative and innovative thinking.
Students shall be able to develop competency to define, apply and interpret knowledge on one's own, through Newspapers/ Business Magazines/ Library/ Databases/ Internet for knowledge assimilation, creation, dissemination for life-long learning.
Assessment Instruments for Intended Student Learning Outcomes— Performance Objectives (Targets/Criteria) for Direct Measures:
Direct Measures of Student Learning:
Comprehensive Exam In comprehensive examination at least 80% of students will attain 50%
ISLO 1(Management Knowledge) and above score in each section which is directly mapped to specific
ISLO 2(Research competency) ISLOs to achieve the competency.
ISLO 3(IT Skills)
29
ISLO 6(Behavioural Skill)
ISLO 4(Problem-Solving and Critical Thinking Skills)
ISLO 7(Global Outlook)
ISLO 8(Ethical Behaviour)
ISLO 9(Entrepreneurship&Employablity)
ISLO 10(Life-Long Learning)
Scoring Rubrics Utilizing a scoring rubric at least 80% of students shall achieve the
ISLO 2(Research competency) compentency with 50% score in each section mapped with the specific
ISLO 5(Business Communication) Intended Student Learning Outcomes.
ISLO 6(Behavioural Skill)
ISLO 7(Global Outlook)
Assessment Instruments for Intended Student Learning Outcomes— Performance Objectives (Targets/Criteria) for Indirect Measures:
Indirect Measures of Student Learning:
Student Exit Survey On the exit survey instrument, at least 80% of graduating class will
ISLO 1(Management Knowledge) indicate that they agree or strongly agree on various items linked with
ISLO 2(Research competency) the intended students learning outcomes.
ISLO 3(IT Skills)
ISLO 4(Problem-Solving and Critical Thinking Skills)
ISLO 5(Business Communication)
ISLO 6(Behavioural Skill)
ISLO 7(Global Outlook)
ISLO 8(Ethical Behaviour)
ISLO 9(Entrepreneurship&Employablity)
ISLO 10(Life-Long Learning)
Alumni Survey On the alumni survey instrument, at least 80% of alumni will indicate
ISLO 9(Entrepreneurship&Employablity) “Yes” to the question #5: “Are you employed in an area related to your
MBA specialization?”
Summary of Results from Implementing Direct Measures of Student Learning:
Comprehensive Exam (Percentage of students score 50% and above in each section which is directly mapped to specific ISLOs to achieve the competency.)
• ISLO 1 (Management Knowledge):82% • ISLO 2 (Research competency) 92%
30
• ISLO 3 (IT Skills): 82.3% • ISLO 4 (Problem-Solving and Critical Thinking Skills):90% • ISLO 7 (Global Outlook) :98% • ISLO 8 (Ethical Behaviour) :84% • ISLO 9 (Entrepreneurship&Employablity) : 90% • ISLO 10 (Life-Long Learning): 97.7%
Scoring Rubrics
ISLO 2 (Research competency): 90% ISLO 5(Business Communication) : 100% ISLO 6(Behavioural Skill) : 100% ISLO 7(Global Outlook) : 82%
Summary of Results from Implementing Indirect Measures of Student Learning:
Exit Survey: Percentage of students indicated that they agree or strongly agree on various items linked with the intended students learning outcomes.
ISLO 1(Management Knowledge): 84% ISLO 2(Research competency): 80% ISLO 3(IT Skills): 83% ISLO 4(Problem-Solving and Critical Thinking Skills):80% ISLO 5(Business Communication):84% ISLO 6(Behavioural Skill): 86% ISLO 7(Global Outlook): 90% ISLO 8(Ethical Behaviour) : 86% ISLO 9(Entrepreneurship&Employablity):85% ISLO 10(Life-Long Learning): 90%
31
Alumni Survey: 90% alumni responded as “Yes” to the question #5: “Are you employed in an area related to your MBA specialization?”
Intended Student Learning Outcomes
Comprensive Scoring Rubric
Exit Survey Alumni Survey
Program ISLOs Examination
Performance Target
Performance Target Performance Target
Performance Target
Was… Was… Was… Was…
1. Students shall be able to interpret and analyze
various subjects of management domain with Met NA Met NA
special focus in the area of International Business.
2. Students shall be able to describe and analyse
knowledge driven capabilities through extensive Met
research work with a special focus on Met Met NA
identification, defining, investigating and solving
latent and manifested problems.
3. Students shall be able to apply technologies
appropriately, developing and demonstrating Met NA Met NA
capabilities to process information with the help of
IT driven analytics for effective decision making.
4. Students shall be able to develop ability to identify
and formulate strategies to discover apparent and Met NA Met NA
latent problems and finding research driven
solutions to address stated and tacit issues.
5. Students shall be able to compose and practice
communicate skills proficiently, in oral, written, Met
presentation, information searching and listening in NA Met NA
the management profession in global /cross cultural
environment.
6. Students shall be able to develop range of
Leadership skills and shall demonstrate excellent Met
interpersonal skills, understanding of group Met Met NA
dynamics and effective Teamwork, including an
awareness of personal strengths and limitations.
32
7. Students shall be able to summarise, Interpret and
explain conversations in selected Foreign language Met
for basic social & informal business interactions NA NA
NA
and to be able to identify and illustrate global issues
from different perspectives, Learning from and
respecting different cultures.
8. Students shall be able to develop ability to
recognize and practice ethical responsibilities and Met NA Met Met
defend justice, honesty and integrity in all personal
and professional pursuits
9. Students shall be able to create a sustainable
business model through creative and innovative Met NA Met NA
thinking.
Proposed Courses of Action for Improvement in Learning Outcomes for which Performance Targets Were Not Met:
33
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