promoting e-govt in the context of new public management - case of cebu city, philippines

8/14/2019 Promoting E-Govt in the Context of New Public Management - Case of Cebu City, Philippines

1/25

Tpcicrgfj k)Jcukpfikfrgf rmk ocfrk}r ce

Fkz T{`lgo Infnjkikfr8Rmk Onsk ce rmk Ok`{ Ogrw Jcukpfikfr gf

rmk Tmglgttgfks

Inpw Jpnok T& IgpnfbgllnOTPsc{rm?, @[TR, @kghgfj, Omgfn

Bkoki`kp ;):, 044=


2/25

Fkz T{`lgo Infnjkikfr

T{`lgo skorcp pkecpi nttpcnom gfrpcb{ok cp sgi{lnrk tkpecpinfok gfokfrguks nfb

bgsogtlgfks ec{fb gf inpakrkfugpcfikfr

Ingf bpgukps8 n{rcfciw nfbnooc{frn`glgrw ce t{`lgo infnjkps bkokfrpnlgxkb ocfrpcl1 unpgkrw ce nlrkpfnrguk skpugok

bklgukpw ikomnfgsis ocitkrgrgcf1 gfokfrguks gfopknskb keegogkfow1 olgkfr) nfb pks{lrs)bpgukf


3/25

Lconl Jcur % Pknl Tpctkprw

Pknl Tpctkprw Rn}nrgcf -PTR' Pkukf{k)pngsgfj tczkp ce LJ[s nbigfgsrpnrgcf, nttpngsnl, nsskssikfr, lkuw nfb

ocllkorgcf ce pknl tpctkprw rn}ks inhcp sc{pok ce pkukf{k `{r bkolgfgfj gf rpkfb -+'

Infw ociikpognl rpnfsnorgcfs tpkigskb cfrgrlkb tpctkprw, @[R lnfb nbigfgsrpnrgcf

gfkeegogkfr nfb tpc`lkinrgo

Wknp Nll LJ[s Tpcugfoks Ogrgks

>7=7)>77> ;=&0 ;2&2 5?&>

>770)0444 ;;&2 27&4 ;7&:


4/25

[fokprngf Tpctkprw Pgjmrs

Cflw 04+ ce tpgunrklw czfkb lnfb pkjgsrkpkb,scik pklw cf bkkbs1 icsr pklw cf gfecpinl swsrkis

>4 igllgcf pkjgsrkpkb rgrlks, `{r

n`c{r 5+ pkingfs {folnssgegkb b{tlgonrk nfb cukplnttgfj rgrlks

Pklgn`lk cp fcr, LNFB {skb ns ocllnrkpnl

ecp `nfa lcnfs nfb gfuksrikfr. Tpgunrk skorcp kfjgfkkpkb zcpa)npc{fbs`{r

Tccp swsrki kfoc{pnjks rn} bklgf~{kfogks nfb fcf)ocitlgnfok, kpcbks opkbg`glgrw, nfb gfopknsks ocsr.


5/25

Zmnr npk zk rpwgfj rc scluk3

Jkrrgfj `nfa lcnf zgrm lnfb ns ocllnrkpnlgfucluks

>& Ukpgegonrgcf ce Lnfb Rgrlk

0& Rn} Bkolnpnrgcf?& Rn} Olknpnfok

skukpnl fcr)sc)knsw srkts8>& Ukpgegonrgcf ce Lnfb Rgrlk 5 srkts

0& Rn} Bkolnpnrgcf 2 srkts

?& Rn} Olknpnfok : srkts


6/25

Ukpgegonrgcf Ok`{ Ogrw PcB

>& Jkr nf nttlgonrgcf ecpi epci n Pkjgsrkp ce Bkkbs olkpa

0& Tpcokkb rc rmk un{lr akktkp Un{lr akktkp, rcjkrmkp zgrm rzcnssgsrnfrs# mkltkps, lccas ecp rmk rgrlk& Cfok ec{fb, rgrlk gstmcrcoctgkb&

?& Pkocpbgfj ) Rpnfsnorgcf gs pkocpbkb `w rmk pkocpbs ceegokp

2& Okprgegonrgcf ce rgrlk Okprgegkb octw gs b{lw sgjfkb nfb okprgegkb `wrmk Pkjgsrkp ce Bkkbs pkocpbs ceegokp

;& Tnw onsmgkp Tmcrcoctwgfj nfb

Okprgegonrgcf ekks

5& Pklknsk ce Okprgegonrgcf epci PcB


7/25

Ukpgegonrgcf ) OcsrOcsrs Tmcrcoctwgfj 9 " 2 okfrs#tnjk -rgrlks {s{nllw mnuk 2 tnjks'

Ukpgegonrgcf ekk 9 " 4&0:

Okprgegonrgcf ekk 9 " 4&=4

RCRNL 9 ">&02

Tkpscffkl > Olkpa -pkokguks nttlgonrgcfs'> Un{lr akktkp0 Mkltkps

> Pkocpbs Ceegokp -ocfo{ppkfrlw nbigf ceegokp'

> onsmgkp -snik ecp nll rpnfsnorgcfs'

RCRNL 9 5 tkpscffkl -rcrnl Ogrw PcB tkpscffkl8 00'

Nukpnjk f{i`kp ceukpgegonrgcfs

24);4#bnw

Nukpnjk Lkfjrm ce

Rgik tkp rpnfsnorgcf

Genll gf cpbkp8 04 igf{rks

Gefcr nll gf cpbkp8? bnws rc > zkka


8/25

Rn} Bkolnpnrgcf Ok`{ Ogrw Mnll

>& Jkr nf nttlgonrgcf ecpi epci rmk oc{frkp -rn} nssksscp cf0fb lkukl ce ogrw mnll'

0& Tnw onsmgkp -jpc{fb lkukl ce ogrw mnll'

?& Jkr sgjfnr{pks ce rmk ecllczgfj8n& Nbigfgsrpnrguk Ceegokp

`& Omgke ce rmk @{glbgfj nfb Inomgfkpw Bgugsgcf ce rmk stkogego bgsrpgorrmk `{glbgfj gs lconrkb -ge lgugfj gf n `{glbgfj'1 Omgke ce rmk Lnfb

Bgugsgcf ce rmk stkogego bgsrpgor rmk tpctkprw zmkpk gs lconrkb -Ok`{Ogrw mns =4 `npnfjnw cp ugllnjks sktnpnrkb gfrc bgsrpgors'

o& Ogrw Nssksscp

>& Jkr Bco{ikfrnpw _rnit


9/25

Rn} Bkolnpnrgcf ) OcsrOcsrs Bco{ikfrnpw _rnit 9 " 4&22

Rn} Bkolnpnrgcf ekk 9 " 4&5:

Rcrnl 9 ">&>4

Tkpscffkl > Olkpa -pkokguks nttlgonrgcfs'> Onsmgkp

? _gjfnrcpgks


24#bnw,scikrgiks :4#bnwge rn} bkolnpnrgcfs gfucluks{`bgugsgcfs

Nukpnjk Lkfjrm ce

Rgik tkp rpnfsnorgcfEcpsgfjlk tpctkprw-okprgegkb rp{k octw'8 ?4 igf{rksEcp nll tpctkprgks gf n s{`bgugsgcf8 ? bnws in}&

Ecp nf czfkp zgrm infw tpctkprgks8? bnws in}&


10/25

Rn} Olknpnfok Ok`{ Ogrw Mnll

>& @pgfj rn} bkolnpnrgcf# rn} pkokgtr ce tpctkprw0& Ukpgegonrgcf ce rmk rn} bkolnpnrgcf nr rmk ukpgegonrgcf skorgcf

->sr Elccp Ogrw Mnll' tpgfr)c{r rc `k jkfkpnrkb

?& Ocit{rnrgcf ce Rn}ks rc `k tngb -ge fcr wkr e{llw tngb'2& Ge rmkpk npk8

Fc tnwn`lks tpcokkb rc srkt / ; Zgrm tnwn`lks tnwikfr rc `k inbk nr rmk onsmgkp egpsr, rmkf tpcokkb

rc srkt / ;

>& Tpcokkb rc Igsokllnfkc{s Zgfbcz ecp Rn} Olknpnfoktnwikfr

0& Tpcokkb rc Rn} Olknpnfok _korgcf ecp gss{nfok

?& Jkr Bco{ikfrnpw _rnit


11/25

Rn} Olknpnfok ) OcsrOcsrs Bco{ikfrnpw _rnit 9 " 4&22

Rn} Olknpnfok ekk 9 " 4&5:

Rcrnl 9 ">&>4

Tkpscffkl > Olkpa -pkokguks nttlgonrgcfs'> Onsmgkp


>44#bnw

Nukpnjk Lkfjrm ce

Rgik tkp rpnfsnorgcf

Ge rn}ks npk nlpknbw e{llw tngb8 ?4 igf{rks

Ge rn}ks npk fcr wkr e{llw tngb8 > mc{p


12/25

Tpc`lkis nfb Gss{ks Inf{nl swsrki tpcfk rc m{inf kppcp nfb ocpp{trgcf

Mnfblgfj ce pkocpbs nfb rgrlks mnuk pks{lrkb rc lcss N un{lr akktkp knpfs [_">=7 tkp icfrm, gfol{bgfj nllcznfoks Rnitkpgfj ce kfrpgks gf n okprgegonrk ce rgrlk ukpw lgaklw

Zcpf c{r rgrlks b{k rc tccp srcpnjk enoglgrgks nfb k}tcs{pk rc m{igbgrw

Gfbk} onpb eglgfj swsrki gfkeegogkfr,tpcfk rc zknp nfb rknp

Zcpaelcz tpcokss icuks epcicfk srkt rc rmk fk}r cf ntkp)rpnfsnorgcf `nsgs


13/25

Klkorpcfgo Lnfb Inpakr Tpchkor

Tpctcfkfrs [_NGB -e{fbgfj sc{pok' RNE -infnjkikfr' NBI[ -pksknpom nfb occpbgfnrgcf'

B@T)BOG -rkomfgonl'

Bkicfsrpnrk rmnr tpctkp inpakr gfokfrguks onf gfopknsk keegogkfow nfb

gitpcuk `{sgfkss ocfegbkfok gf lnfb rgrlgfj tpcokss scl{rgcf mns lcfj)rkpi ugn`glgrw tpctcskb scl{rgcf `krrkp rmnf nlrkpfnrguks cp srnr{s ~{c

Lnfb gs fnrgcfnl gss{k `{r lconllw bpgukf& Rm{s, srnpr

pkecpi nr lconl lkukl, Ok`{ Ogrw sklkorkb ns tglcr&


14/25

Zmnrs gf gr ecp ik3

Ogrw Jcukpfikfr Ok`{ gs tlnok rc gfuksr1 sko{pk tpctkprw pgjmrs Ok`{ bcgfj rmgfjs bgeekpkfrlw epci rmk pksr

Ogrw Tlnffkp K}tnfb `{sgfkss1 ocitkrk zgrm crmkp bksrgfnrgcfs

Ogrw Rn} Nssksscp Icpk pkukf{ks nfb fkz sc{poks ce pkukf{k

Ogrw Pkjgsrkp ceBkkbs -PcB'

Omkoas nfb `nlnfok Lgjmrkp zcpalcnb ecp srnee

@{pkn{ ce GfrkpfnlPkukf{k -@GP'

Icpk sc{poks ce pkukf{k

Rn}tnwkps Opkbg`lk swsrki kfoc{pnjks ocitlgnfok Rn} tnwikfr ecp sko{pk tpctkprw pgjmrs zcprm gr.

@nfas Icpk opkbg`lk ocllnrkpnl ecp lcnfs

Gfuksrcps Afczlkbjk ce jccb npkn ecp gfuksrikfr


15/25

Zmw srnpr zgrm Ok`{ Ogrw3

@nsgo swsrki nfbocppkor igfbskr gf tlnok

>& Knplw nbctrkp ce GOR ecp t{`lgo nbigf& pkecpi _gitlk ocit{rkpgxkb bnrn`nsk gf knplw)>774s

Pknl Tpctkprw Rn} Gfecpinrgcf _wsrki -PTRG_' JG_ ints ecp lnfb {sk nfb rn} inttgfj

>& _TPGFJ -_wsrkis % Tpcokb{pks Pnrgcfnlgxnrgcf GFJcukpfikfr' swsrkinrgo, srkt)`w)srkt, pks{lrs)bpgukf nttpcnom rc

tpcjpni infnjkikfr

>& Zgllgfj nfb n`lk lconl srnakmclbkps gf tlnok


16/25

Klkorpcfgo Lnfb Inpakr -KLI'

Rmpkk)tmnskb Nttpcnom Tmnsk >8 Eknsg`glgrw ce gfrkpnjkfow

occtkpnrgcf nr LJ[ lkukl -Ogrw Nssksscp nfb

Ogrw PcB' Tmnsk 08 Bkuklct s{srngfn`lk `{sgfkss

icbkl-s'

Tmnsk ?8 Bkuklct n fnrgcfnl pcll)c{r srpnrkjw


17/25

Tmnsk >8 Gfrkp)njkfow Occtkpnrgcf

OK@[ OGRWN__K__CP

Rn} BkolnpnrgcfRn} Bkolnpnrgcf

KLKORPCFGOBNRN@N_K

JG_ int

Lnfb RgrlkRn} Bkolnpnrgcf

OK@[ OGRWPcB

Bgjgrnl Lnfb RgrlksBgjgrnl Lnfb Rgrlks

Tpc`n`lw egpsr rgik rmnr rzc jcukpfikfrceegoks smnpkb nfb gfrkjpnrkb rmkgp pkstkorgukbnrn`nsks.


18/25

Bgjgrgxgfj n Bco{ikfr

Nfw Gfrkpfkr)`nskb Nttlgonrgcf

GbkfrgegonrgcfN{rmkfrgonrgcf

BgjgrnlBgjgrnl

Bco{ikfrBco{ikfr

CpgjgfnrgcfBco{ikfr BklgukpwBco{ikfr

_rcpnjk

Bco{ikfrNikfbikfrs

% Onfokllnrgcf

Bgjgrnl bco{ikfr gs gbkfrgegkb, n{rmkfrgonrkb, sneklwsrcpkb, nfb knsglw pkrpgkun`lk


19/25

Tmnsk >8 _onffgfj ce Rgrlks

B@T BOG sonffkb, gfstkorkb, kfocbkb, nfbpkocpbkb >=4,444 lnfb rgrlks

Bcfk gfsgbk PcB un{lr ecp ? icfrms

[fgr Ocsr8 T>&?7 -" ? okfrs' tkp ginjk

_{`rcrnl ecp ginjk sonffgfj8 T0;4,044 -" ;,;54'

Rcrnl Ocsr ecp infnjgfj

norgugrgks gf Tmnsk >8

T> I -"00,444'


20/25

_tnrgnl Gfecpinrgcf Pkb{oks Pgsas

Rn} nsskssikfr lnwkp

Rn}bkolnpnrgcf

JG_ Int

Cprmcjcfnlp{``kp smkkr int


21/25

_onffgfj ce n Tgor{pk

Tcssg`lk rmnr fcr nll lconl jcukpfikfr ceegognls, nsociicflw tkpokgukb, npk ocpp{tr& PcB ctkfkb mgsun{lr ecp sop{rgfw ce c{rsgbkps.

Tcssg`lk rc lgfa rzc jcukpfikfr njkfogks rcjkrmkp

Lconl jcukpfikfr znfrs rc gfgrgnrk pkecpi `wopknrgfj n jccb ukpgegonrgcf kfugpcfikfr

Zgrm gfrkjpnrgcf ce lnfb rgrlks nfb rn} bkolnpnrgcfs,rmgfjs npk bkegfgrklw `krrkp cee rcbnw rmnf wksrkpbnw


22/25

Tclgow Gitlgonrgcfs

Gfs{pnfok Ociigssgcf tclgow rmnr bkolnpks npkns zgrm bgjgrnl lnfb rgrlgfj swsrkins mnugfj pkb{okb pgsas

Okfrpnl @nfa

tclgow s{ttcprgfj nfb tpcicrgfj rmk {sk ce rmk Ok`{ Ogrwtlnrecpi ecp bgjgrnl lnfb rgrlks ns n srnfbnpb ecp kunl{nrgfjlcnf ocllnrkpnls

Lconl Jcukpfikfrs tclgow tpcicrgfj bgjgrnl lnfb rgrlgfj ns tnpr ce, nfb n

tpgcpgrw gf, rmkgp bkuklctikfr tpcjpni

Tclgow rc {tmclb rmk gfrkjpgrw ce rmk swsrki ns`gfbgfj nfb onf srnfb gf rmk oc{pr ce lnz.


23/25

Fk}r _rkts3 Gf Tmnsk 0, smcztpcce ce ocfoktr-cp zcpagfj swsrki'

Tpkskfrnrgcf rc Gfs{pnfok Ociigssgcf gf N{j 044=s{ooksse{l, `{r

[_NGB)e{fbkb tpchkor olcskb, jpnfr rc NBI[kfbkb gf _ktr 044=

Gitlgonrgcfs cf icikfr{i ce pkecpi norgugrgks nfb s{ttcpr ceomnitgcfs& Zmc zgll ocfrgf{k rmk zcpa3

Ocitlkrk klkorpcfgo lnfb inpakr swsrki ecp Ok`{ tglcrksrginrkb nr "=7,444& Zmc zgll eccr rmk `gll3

Jcukpfikfr rc egfnfok s{ookkbgfj tmnsks3 Zgll crmkp bcfcp njkfogks mklt3

Cttcpr{fgrw ecp tpgunrk skorcp rc gfuksr gf swsrki3


24/25

Ocfol{sgcf

k)Jcu j{gbkb `w FTI tpgfogtlks onf rmpguk gfrmk Tmglgttgfk ocfrk}r

bkokfrpnlgxkb nfb inpakr)bpgukf nttpcnom nf {fbkpsrnfbgfj ce gfokfrguk srp{or{pk ce srnakmclbkps srpnrkjw zgrm tcrkfrgnl ecp fnrgcfnl lkukpnjgfj

GOR)lkb pkecpis onf k}gsr gf mnpicfw zgrm `{pkn{opnrgo

gfsrgr{rgcfs ce bkuklctgfj oc{frpgks

GOR onf inak tpcokssks icpk keegogkfr zgrmc{rrmpknrkfgfj rmk rkf{pk ce `{pkn{opnow

[lrginrklw, gffcunrguk nttpcnom ce tglcrs pk~{gpk

rgik nfb s{srngfkb `{bjkr s{ttcpr


25/25

Rmnfa wc{&

jigpnfbgllnDjingl&oci
mailto:[email protected]:[email protected]

promoting e-govt in the context of new public management - case of cebu city, philippines

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