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Program Development, Implementation, and Evaluation JAN FIELDS AIR PREP COURSE MARCH 09, 2017

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Program Development,

Implementation, and

Evaluation

JAN FIELDS

AIR PREP COURSE

MARCH 09, 2017

The problem of chronic illness

Causes 7 in 10 deaths

each year in the United States

133 million American live

with at least one chronic

illness

More than 75% of health

care costs are due to chronic conditions

The problem of chronic illness

The asthma care paradox

Our understanding of the

pathogenesis of asthma

has improved

Our understanding of the

steps to control asthma

has improved

The asthma care paradox

Our understanding of the

pathogenesis of asthma

has improved

Our understanding of the

steps to control asthma

has improved

Morbidity and mortality

from asthma around the

world is still high

The asthma care paradox

Two possible explanations

Not recognizing the symptoms and/or

seriousness of asthma

Two possible explanations

There is a breakdown in

either the delivery or the receiving of therapy

Two possible solutions

Chronic Care Model Patient-Centered

Medical Home

Two possible solutions

Needs Assessment

A Needs assessment

Needs assessment

A Needs assessment

Needs assessment

Needs assessment

Outcome indicators

Prevalence of asthma

Missed work/school days

ED visits

Hospitalizations

Deaths

Health care costs

Lost productivity costs

Needs assessment

The asthma population

Needs assessment

The asthma population

Needs assessment

The asthma population

Needs assessment

The asthma population

Needs assessment

The asthma population

Demographics

Risk stratification Use of controller medications

Use of an asthma action plan

Use of the asthma control test

Number of physician visits per year

Needs assessment

The asthma population

Needs assessment

The asthma population

Needs assessment

The asthma population

Primary care providers

Specialty care providers

Hospitals

Pharmacists Community resources

Case managers

Social workers

Schools/school nurses

Family members

Other ancillary services

Needs assessment

Healthcare Resources

Findings become objectives

Outcomes indicators

become outcomes

objectives

Data about the asthma

population become

learning objectives

Data about the healthcare

community become

resource objectives

Program Development

Program development

Identify resources

Prioritize program features

Compare solutions to needsCreate goals and objectives

Select program activities

Program development

Identify resources—General nonprofit

Program development

Identify resources—General nonprofit

Program development

Identify resources—Funds & Facilities

Program development

Identify resources--Personnel

Program development

Prioritize program features

Using the chronic care model as a blueprint,

evidence-based solutions can be applied at the system level, provider level, and patient level

Program development

Apply solutions to needs

Program development

Apply solutions to needs

Program development

Apply solutions to needs

Program development

Apply solutions to needs

Program development

Create goals and objectives

Program development

Create goals and objectives

• Prevent chronic and troublesome symptoms

• Require infrequent use of inhaled short-acting

beta2-agonist

• Maintain (near) normal pulmonary function

• Maintain normal activity levels • Meet patients’ and families’ satisfaction with asthma

care

Program development

Create goals and objectives

• Prevent recurrent exacerbations of asthma

• Prevent progressive loss of lung function

• Provide optimal pharmacotherapy with minimal or

no adverse effects

Program development

Create goals and objectives

• Private sessions vs. group sessions

• Caregiver education vs. patient education

• Demonstration and return demonstration

• Education materials

Teaching methods include

Program development

Select program activities

Teaching settings include

• clinic/office-based education

• emergency department/hospital-based education

• educational interventions by pharmacists

• educational interventions in school settings

• community-based interventions

• home-based interventions

Program development

Select program activities

Program Implementation

Program implementation

Program implementation

Training program staff—AE-C

Program implementation

Training program staff--CHWs

Program implementation

Maintaining a dashboard

Program implementation

Maintaining a dashboard

Program implementation

Maintaining a dashboard

Program implementation

Maintaining a dashboard

Program implementation

Maintaining a dashboard

Program implementation

Maintaining a dashboard

CDC recommends a yearly

flu vaccine for everyone six

months of age and older

Program implementation

Safety and privacy—Flu shots

Program implementation

Safety and privacy—Flu shots

Program implementation

Safety and privacy—Flu shots

Program implementation

Safety and privacy—Flu shots

Program Evaluation

Program evaluation

Process evaluation vs.

outcome evaluation

Quantitative vs.

Qualitative Methods

Program Evaluation

Process evaluation Outcome evaluation

adherence of participant

to the asthma

management plan

the influence on

participants’ knowledge,

skills, and / or attitudes

procedure and task

implementation by the

asthma team

Program evaluation

Processes

• quality-of-life

• functional status

• asthma control

• healthcare utilization

• participant satisfaction

Program evaluation

Outcomes

Program evaluation

Select validated tools

Juniper QOL surveys

St. George Respiratory

Questionnaire

Spirometry, pulmonary

mechanics, work days or

school days missed

Observations: Observer’s role,

protocol, taking notes, observer

comments, field notes, observer

skills

Interviews: Structured, semi-

structured, unstructured, focus

groups

Program evaluation

Modifying the program

Establishing/re-establishing the aim

Determining who will do what, when, where, and why

A needs assessment might be needed to re-establish the aim

Program evaluation

Modifying the program

Involves executing the plan for change

Assess the implementation of the plan for change

Program evaluation

Modifying the program

This the analysis part of the cycle

Are observed outcomes congruent with desired outcomes

A process and/or outcome evaluation can be used here

Program evaluation

Modifying the program

The CQI team determines what needs to be changed

The cycle is then repeated over and over

Program evaluation

Modifying the program

Program Development,

Implementation, and

Evaluation

JAN FIELDS

AIR PREP COURSE

MARCH 09, 2017