principles of information systems, sixth edition the internet, intranets, and extranets chapter 7

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Principles of Information Sy stems, Sixth Edition The Internet, Intranets, and Extranets Chapter 7

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Principles of Information Systems, Sixth Edition

The Internet, Intranets, and Extranets

Chapter 7

Principles of Information Systems, Sixth Edition

Principles and Learning Objectives

• The Internet is like many other technologies—it provides a wide range of services, some of which are effective and practical for use today, others are still evolving, and still others will fade away from lack of use.

– Briefly describe how the Internet works, including alternatives for connecting to it and the role of Internet service providers.

– Identify and briefly describe the services associated with the Internet.

Principles of Information Systems, Sixth Edition

Principles and Learning Objectives

• Originally developed as a document-management system, the World Wide Web is a menu-based system that is easy to use for personal and business applications.

– Describe the World Wide Web and how it works.– Explain the use of Web browsers, search engines,

and other Web tools.

Principles of Information Systems, Sixth Edition

Principles and Learning Objectives

• Before the Internet and the World Wide Web become universally used and accepted for business use, management issues; service and speed issues; and fraud, security, and unauthorized Internet sites must be addressed and solved.

– Identify who is using the Web to conduct business and discuss some of the pros and cons of Web shopping.

– Outline a process for creating Web content. – Describe Java and discuss its potential impact on the software

world. – Define the terms intranet and extranet and discuss how

organizations are using them. – Identify several issues associated with the use of networks.

Principles of Information Systems, Sixth Edition

Use and Functioning of the Internet

Principles of Information Systems, Sixth Edition

Use and Functioning of the Internet

• ARPANET• Internet Protocol (IP)• Wireless Internet• Research for a faster Internet

– Internet2 (I2)– Next Generation Internet (NGI)– Corporate efforts

Principles of Information Systems, Sixth Edition

Routing Messages Over the Internet

Principles of Information Systems, Sixth Edition

U.S. Internet Usage

Principles of Information Systems, Sixth Edition

How the Internet Works

• Hosts• Routers forward packets to other networks• Internet Protocol Stack (TCP/IP)

– Internet Protocol (IP)– Transport Control Protocol (TCP)

• Backbones

Principles of Information Systems, Sixth Edition

Uniform Resource Locator (URL)

• http://www.course.com

Hypertext transfer protocol

World Wide Web Domain category

Host Network Name

Principles of Information Systems, Sixth Edition

U.S. Top Level Domain Affiliations

Principles of Information Systems, Sixth Edition

Accessing the Internet

• Connection via a LAN server– Network adapter card– Open Datalink Interface (ODI)– Network Driver Interface Specification (NDIS)

Principles of Information Systems, Sixth Edition

Accessing the Internet

Principles of Information Systems, Sixth Edition

Internet Service Providers (ISPs)

• Provide Internet access to account holders• Monthly fee varies • Some are free

Principles of Information Systems, Sixth Edition

Internet Service Providers (ISPs)

Principles of Information Systems, Sixth Edition

Internet Services

Principles of Information Systems, Sixth Edition

Internet Services

Principles of Information Systems, Sixth Edition

Internet Services

Principles of Information Systems, Sixth Edition

E-mail and Instant Messaging

Principles of Information Systems, Sixth Edition

ICQ

Principles of Information Systems, Sixth Edition

Usenet Newsgroups

Principles of Information Systems, Sixth Edition

Internet Phone and Videoconferencing Services

Principles of Information Systems, Sixth Edition

Other Internet Services

Principles of Information Systems, Sixth Edition

The World Wide Web

Principles of Information Systems, Sixth Edition

The World Wide Web

• Menu-based system that uses client/server model• Hypermedia• HTML, XML• Web browsers• Java• Search engines

– Keyword indexes: fast & broad– Subject indexes: focused searches

Principles of Information Systems, Sixth Edition

Interesting Web Sites

Principles of Information Systems, Sixth Edition

Hypertext Markup Language

Principles of Information Systems, Sixth Edition

Google

Principles of Information Systems, Sixth Edition

Popular Search Engines

Principles of Information Systems, Sixth Edition

Java

Principles of Information Systems, Sixth Edition

Java

Principles of Information Systems, Sixth Edition

CVS.com

Principles of Information Systems, Sixth Edition

Intranets and Extranets

Principles of Information Systems, Sixth Edition

Intranet

• Internal corporate network built using Internet and World Wide Web standards and products

• Slashes the need for paper

• Provides employees with an easy and intuitive approach to access information that was previously difficult to obtain

Principles of Information Systems, Sixth Edition

Intranet

Principles of Information Systems, Sixth Edition

Extranet

• A network that links selected resources of the intranet of a company with its customers, suppliers, or other business partners.

Principles of Information Systems, Sixth Edition

Internet, Intranet, and Extranet Users

Principles of Information Systems, Sixth Edition

Virtual Private Network

Principles of Information Systems, Sixth Edition

Developing Web Content

• Computer must be linked to a Web server• Need Web browser program• Add links to home page • Advertise• Tools

– Word processors– HTML editor– HTML template– Text editor

Principles of Information Systems, Sixth Edition

Push Technology

• Used to send information automatically over the Internet

• Relies on HTTP or Java technology• Drawbacks include:

– Information overload– Volume of data broadcast

Principles of Information Systems, Sixth Edition

Business Uses of the Web

• E-mail• Linking buyers and sellers• Tool for marketing, sales, and customer support• Low-cost alternative to fax or express mail

Principles of Information Systems, Sixth Edition

Net Issues

• Management issues

• Service and speed issues– Routers can become bottlenecks– Connection agreements

Principles of Information Systems, Sixth Edition

Net Issues

• Privacy– Cookie: text file placed on the hard disk of a computer system

• Fraud• Security with encryption and firewalls

– Digital signature– Cyphertext– Cryptography

• Unauthorized sites

Principles of Information Systems, Sixth Edition

Cryptography

Principles of Information Systems, Sixth Edition

FedCIRC

Principles of Information Systems, Sixth Edition

The Web in Three Dimensions

Principles of Information Systems, Sixth Edition

Summary• Internet - started with ARPANET, a project started by

the U.S. Department of Defense (DOD)

• Internet services include:– E-mail – Telnet– FTP– Usenet and newsgroups– Chat rooms

• Web site - like a magazine, with a cover page called a home page that has graphics, titles, black and highlighted text