prevention is not enough
TRANSCRIPT
Prevention is Not Enough
Vallorie Hodges and Fiona McCarthyCollaborators: Sidney Dekker, Ivan Pupulidy, Crista VeselJuly 2021
Today we are meeting on lutruwita (Tasmania) Aboriginal land, sea and waterways. I acknowledge, with deep respect the traditional owners of this land, the muwinina people, which we meet today.
The muwinina people belong to the oldest continuing culture in the world. They cared and protected Country for thousands of years. They knew this land, they lived on the land and they died on these lands. I honour them.
For the muwinina people, the area around nipaluna (Hobart) was their Country and they called Mount Wellington kunanyi.
I acknowledge that it is a privilege to stand on Country and walk in the footsteps of those before us. Beneath the mountain, among the gums and waterways that continue to run through the veins of the Tasmanian Aboriginal community.
I pay my respects to elders past and present and to the many Aboriginal people that did not make elder status and to the Tasmanian Aboriginal community that continue to care for Country.
I recognise a history of truth which acknowledges the impacts of invasion and colonisation upon Aboriginal people resulting in the genocide and forcible removal from their lands.
Our Island is deeply unique, with spectacular landscapes with our cities and towns surrounded by bushland, wilderness, mountain ranges and beaches.
I stand for a future that profoundly respects and acknowledges Aboriginal perspectives, culture, language and history. And a continued effort to fight for Aboriginal justice and rights paving the way for a strong future.
ACKNOWLEDGEMENT TO COUNTRY
Abstract
• Prevention bias is not robust• Complexity• High consequence events
• We cannot prevent all incidents
• Must balance prevention with capacity to respond and recover (Resilience)
Hodges & McCarthy, University of Tasmania July 2021
“Prevention is a powerful bias in our operational thinking”(T. Conklin)
All events are preventable
• We have good controls• The controls will hold
Misplaced confidence
What about Drift?
Hodges & McCarthy, University of Tasmania July 2021
1. When you do this job, what will kill or hurt you?2. When that happens, what keeps you from dying?3. Is that enough?
Fail Safe approach
Three Questions (Conklin)
Prevention Task Execution Resilience
Three Pillars
Resilience EngineeringReference: Dekker, S. Foundations of Safety Science 2019 CRC Press pp.393
Hodges & McCarthy, University of Tasmania July 2021
This Session
• Offers a Model – simple visual framework • Appreciative Inquiry Approach
• Stimulate dialogue• Promote learning and a shared
understanding• Safety Differently language
• An adaptation of the ‘bow tie’
Hodges & McCarthy, University of Tasmania July 2021
Hodges & McCarthy, University of Tasmania July 2021
Control: the Buddy System (team diving)
Hodges & McCarthy, University of Tasmania July 2021
Mutual assistance and responsibility
• Effective two-way communication• Visual contact• Direct access
Duty to maintain
Immediately recognise a problem and render assistance
Anticipated Threats ImpactsRESPONSEEVENT
Hodges & McCarthy, University of Tasmania July 2021
PREVENTIONWe cannot
eliminate all threats
We cannotcontrol all impacts
Anticipated Threats ImpactsRESPONSEEVENT
Hodges & McCarthy, University of Tasmania July 2021
PREVENTION
Hodges & McCarthy, University of Tasmania July 2021
Anticipated Threats ImpactsRESPONSEEVENT
Hodges & McCarthy, University of Tasmania July 2021
PREVENTION
Anticipated Threats ImpactsRESPONSEEVENT
Hodges & McCarthy, University of Tasmania July 2021
PREVENTIONWe cannot
eliminate all threats
We cannotcontrol all impacts
EVENTEVENT
Hodges & McCarthy, University of Tasmania July 2021
‘Team’ Diving
Anticipated Threats ImpactsRESPONSEEVENT
Hodges & McCarthy, University of Tasmania July 2021
PREVENTIONWe cannot
eliminate all threats
We cannotcontrol all impacts
Hodges & McCarthy, University of Tasmania July 2021
Gareth Lock’s DEBRIEF model
Anticipated Threats ImpactsRESPONSEEVENT
Hodges & McCarthy, University of Tasmania July 2021
PREVENTIONWe cannot
eliminate all threats
We cannotcontrol all impacts
Emerging threats
Anticipated Threats Impacts
Hodges & McCarthy, University of Tasmania July 2021
RESPONSEPREVENTIONWe cannot
eliminate all threats
We cannotcontrol all impacts
Emergent threats
Recovery
EVENT
Does your investigation process support a restorative recovery from a serious event?
Investigation
Who is responsible?
Corrective ActionsPrevention
Hodges & McCarthy, University of Tasmania July 2021
Learning Review
What is responsible?
Improvement ActionsPreventionTask ExecutionResponse
Anticipated Threats Impacts
Hodges & McCarthy, University of Tasmania July 2021
RESPONSEPREVENTIONWe cannot
eliminate all threats
We cannotcontrol all impacts
Emergent threats
Recovery
EVENT
Anticipated Threats ImpactsRESPONSEEVENT
Hodges & McCarthy, University of Tasmania July 2021
PREVENTIONWe cannot
eliminate all threats
We cannotcontrol all impacts
Emergent threats
Recovery
Anticipated Threats ImpactsRESPONSEEVENT
Hodges & McCarthy, University of Tasmania July 2021
PREVENTIONWe cannot
eliminate all threats
We cannotcontrol all impacts
Emergent threats
Recovery
Hodges & McCarthy, University of Tasmania July 2021
Anticipated Threats ImpactsRESPONSEEVENT
Hodges & McCarthy, University of Tasmania July 2021
PREVENTION
Impacts
Hodges & McCarthy, University of Tasmania July 2021
RESPONSEEVENTPREVENTION
Impacts
Hodges & McCarthy, University of Tasmania July 2021
RESPONSEEVENTPREVENTION
A strong prevention bias can lead to a failed or zero response
Anticipated Threats Impacts
Hodges & McCarthy, University of Tasmania July 2021
RESPONSEPREVENTIONWe cannot
eliminate all threats
We cannotcontrol all impacts
Emergent threats
Recovery
EVENT
Hodges & McCarthy, University of Tasmania July 2021
Simple visual framework Appreciative Inquiry
approach Stimulate dialogue Promote learning Shared understanding Safety Differently language
Take Away Messages• Prevention - wise investment,
but it is not enough
• We must be able to respond when things go badly (because they will)
• Feedback loops can improve safety, efficiency and outcomes
• Learning from what is working well (and not so well) is a super power
• People are not the problem. They are the solution.
Hodges & McCarthy, University of Tasmania July 2021
Bonus….Sidebar
Conklin’s 3 questions
1. When you do this job, what will kill or hurt you?
2. When that happens, (not if, but when)… what keeps you from dying?
3. Is that enough?
Hodges & McCarthy, University of Tasmania July 2021
Hodges & McCarthy, University of Tasmania July 2021
RISK RATING MATRIX
CONSEQUENCE
LIKELIHOOD Insignificant Minor Moderate Major Catastrophic
Almost Certain Mod Mod High Ext Ext
Likely Low Mod High Ext Ext
Possible Low Low Mod High Ext
Unlikely Low Low Mod High High
Rare Low Low Low Mod High
Hodges & McCarthy, University of Tasmania July 2021
Sid
ebar
Hodges & McCarthy, University of Tasmania July 2021
STEP 2. STEP 3. STEP 4a.
STEP 4b.
STEP 4c.
STEP 5. STEP 6a.
STEP 6b.
STEP 6c.
STEP 7.
Ref No.
SPECIFIC ACTIVITY STEPS IDENTIFY POTENTIAL HAZARDS
INHERENT RISK RISK CONTROL MEASURES
• Hierarchy of Control –Elimination, Substitution,Isolation, Engineering,Administration, PersonalProtection.
• Additional information can be attached.
RESIDUAL RISK
Actio
ner /
Initi
als
Cons
eque
nce
Like
lihoo
d
Risk
Rat
ing
Cons
eque
nce
Like
lihoo
d
Risk
Rat
ing
Bonus….Sidebar
Conklin’s 3 questions
1. When you do this job, what will kill or hurt you?
2. When that happens, (not if, but when)… what keeps you from dying?
3. Is that enough?
Hodges & McCarthy, University of Tasmania July 2021
AcknowledgementsSidney Dekker PhD. Professor
Safety Science Innovation LabGriffith University, Nathan, QLDProfessor, Delft University, the Netherlands
Ivan Pupulidy PhD. Adjunct Professor Advanced Safety Engineering and Management University of Alabama at BirminghamSanta Fe, NM
Crista Vesel MSc. Dynamic Inquiry LLC ‘All change starts with a question’
Hodges & McCarthy, University of Tasmania July 2021
References• Conklin, T. (2012). Pre-Accident Investigations: an
introduction to organizational safety. CRC Press.• Dekker, S. (2006). The field guide to understanding
human error. Burlington, Vermont: Ashgate Publishing Company.
• Dekker, S. (2015). Safety Differently: human factors for a new era. 2nd ed. CRC Press.
• Dekker, S. (2019). Foundations of safety science: a century of understanding accidents and disasters. Routledge.
• Hodges, V. (2007) When Everything Goes Right: Implications for Scientific Diving Safety Programs. In: Pollock and Godfrey (Eds.) The Diving for Science 2007, Proceedings of the American Academy of Underwater Sciences (AAUS).
• Lock, G. DEBRIEF Model, Human in the System• Pupulidy, I., and Vesel, C. (2017). The Learning Review:
Adding to the accident investigation toolbox. Proceedings of the 53rd ESReDA Seminar, Ispar, Italy, 14-15 November 2017. European Commission Joint Research Centre.
• Vesel, C. (2012). Language bias in accident investigation. Master of Science Degree Dissertation. Sweden: Lund University.
Hodges & McCarthy, University of Tasmania July 2021
Questions? Feedback?
Vallorie HodgesSafety & Wellbeing Advisor/University Dive Officer
University of Tasmania
Private Bag 46, Hobart, TAS 7001
Ph: 03 6226 7200 mobile: 0400 479 140
Fiona McCarthy(OT) M.Bieth (Monash) M Ergonomics
Safety and Health (Latrobe)
Australian Institute of Health and Safety (COHS Prof)
Full member HFESA
Hodges & McCarthy, University of Tasmania July 2021
Hodges & McCarthy, University of Tasmania July 2021
Parting Shot - don’t forget to look behind you!
Hawaiian Monk seal watches divers
Image courtesy of David CutterHodges & McCarthy, University of Tasmania July 2021