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Page 1: PowerPoint Presentation · Auditor Fiducia LLP, 71 Ubi Crescent, Excalibur Centre, #08-01, Singapore 408571 Internal Auditor Audit Committee Yishun Office Block 854 Yishun Ring Road,
Page 2: PowerPoint Presentation · Auditor Fiducia LLP, 71 Ubi Crescent, Excalibur Centre, #08-01, Singapore 408571 Internal Auditor Audit Committee Yishun Office Block 854 Yishun Ring Road,
Page 3: PowerPoint Presentation · Auditor Fiducia LLP, 71 Ubi Crescent, Excalibur Centre, #08-01, Singapore 408571 Internal Auditor Audit Committee Yishun Office Block 854 Yishun Ring Road,

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Our Vision and Mission

Corporate Information

At a Glance

Board Members

Board Committees

Our History and 8 Years of Service in the Community

Code of Governance

Audited Reports

Page 4: PowerPoint Presentation · Auditor Fiducia LLP, 71 Ubi Crescent, Excalibur Centre, #08-01, Singapore 408571 Internal Auditor Audit Committee Yishun Office Block 854 Yishun Ring Road,

MissionA Catholic charity that serves persons with mental health issues to livemeaningful lives through support, therapy, acceptance and recovery.

VisionRebuilding lives, renewing hopes for mental wellness by supporting, caringand facilitating reintegration into the community.

Principles Of ServiceAs witness to our Catholic faith, we serve:1. To uphold the dignity of those with mental health issues.2. To provide relevant information that facilitates choice of participation.3. To develop Personal and Family Responsibility by tapping on their

resources and strengths.4. To balance long-term improvement with short-term relief.5. To empower rather than create dependency.

Page 5: PowerPoint Presentation · Auditor Fiducia LLP, 71 Ubi Crescent, Excalibur Centre, #08-01, Singapore 408571 Internal Auditor Audit Committee Yishun Office Block 854 Yishun Ring Road,

Clarity Singapore Limited is a Public Company Limited by Guaranteeincorporated under the Companies Act (Cap. 50) on 10 October 2010. Weare a registered charity with IPC status.

Unique Entity Number (UEN) 201021634E

Company Secretary Belinda Young

Registered Address 12 Tannery Road, #10-01 HB Centre 1,Singapore 347722

Banker DBS Bank Limited, 6 Shenton Way, DBSBuilding Tower One, Singapore 068809

Auditor Fiducia LLP, 71 Ubi Crescent, ExcaliburCentre, #08-01, Singapore 408571

Internal Auditor Audit Committee

Yishun Office Block 854 Yishun Ring Road, #01-3511,Singapore 760854

Toa Payoh Office 7A Lorong 8 Toa Payoh, #04-01 AgapeVillage, Singapore 319264

Telephone 67577990

Page 6: PowerPoint Presentation · Auditor Fiducia LLP, 71 Ubi Crescent, Excalibur Centre, #08-01, Singapore 408571 Internal Auditor Audit Committee Yishun Office Block 854 Yishun Ring Road,

2650 Hours of Psychotherapy

385 Clients supported each month

50 New Clients every month

48Psychoeducational Workshops and Public Talks reaching over 2000 people

Page 7: PowerPoint Presentation · Auditor Fiducia LLP, 71 Ubi Crescent, Excalibur Centre, #08-01, Singapore 408571 Internal Auditor Audit Committee Yishun Office Block 854 Yishun Ring Road,

Dr Christopher CheokChairman

Dr Cheok is a Senior Consultant Psychiatrist at the Institute of MentalHealth. His past appointments include Clinical Director of theNational Addictions Management Service and Head of PsychologicalMedicine, Khoo Teck Puat Hospital. His extensive experience andhigh standing in the field of psychological medicine helps us keep ourfinger on the pulse of national mental health issues, and our work intandem with the efforts of government and non-profit mental healthestablishments.

Mr Tan Peng ChinVice-Chairman

Peng Chin was the founder, managing director and consultant of TanPeng Chin LLC until his retirement in 2016. He has been, and still isthe independent director of several listed companies in Singaporeand overseas. He was a volunteer with the Christian Outreach to theHandicapped and the Roman Catholic Prison Ministry before startingClarity Singapore in October 2010. He was also a member of theNational Cancer Centre Singapore's Institutional Review Board.

Ms Belinda YoungCompany Secretary

Voluntary work is very familiar territory for Belinda, having offeredher services to a myriad of non-profit organizations for the past tenyears. With her extensive accounting experience with both corporateand small businesses here and in Asia, we can trust her to ensurethat Clarity’s accounting practices are in proper order.

Page 8: PowerPoint Presentation · Auditor Fiducia LLP, 71 Ubi Crescent, Excalibur Centre, #08-01, Singapore 408571 Internal Auditor Audit Committee Yishun Office Block 854 Yishun Ring Road,

Ms Denise Pang

After 15 years of corporate experience in Information Technologyand Consulting, Denise switched careers in 2008 to become aprofessional certified coach. She has worked with over 200individuals and their teams in middle to senior management levelson leadership, team performance and career development. Shebrings to the Board and our beneficiaries not only these skills, butalso her positive "can do" spirit.

Prof Philip Choo

Professor Choo is the Group Chief Executive Officer of NationalHealthcare Group. As one of the pioneers of geriatrics in Singapore,he has been pivotal in defining the standards of geriatric carenationwide. It is this pioneering spirit and steadfastness that hebrings with him to the Board.

Ms Cynthia Phua

Cynthia has over 30 years of experience in the real estate industry,and is instrumental in the expansion of NTUC FairPrice supermarketsand convenience stores. Having served Singapore as an electedMember of Parliament for 10 years, Cynthia brings her grassrootsinvolvement and experience to aid in our outreach to the people.

Page 9: PowerPoint Presentation · Auditor Fiducia LLP, 71 Ubi Crescent, Excalibur Centre, #08-01, Singapore 408571 Internal Auditor Audit Committee Yishun Office Block 854 Yishun Ring Road,

Mr Peter Lam

Principal and Chief Executive Officer of Temasek Polytechnic withover 10 years in the education sector, Peter has been involved instrategic planning and development of Universities and the SmartCampus Blue Print.

Mr Peter Chan

Peter is the founder and managing partner of Crest Capital Asia, andhas over 30 years of experience in investment management. He isalso a Fellow Member of both the Institute of Singapore CharteredAccountants as well as the Certified Public Accountants of Australia.

Mr Benjamin Yeo

A Senior Social Worker with numerous years of experience in themental health field, Benjamin has worked with various specialties atthe Institute of Mental Health, including at National AddictionsManagement Service, General Psychiatric Outpatient Clinic and Child& Adolescent Psychiatry.

Page 10: PowerPoint Presentation · Auditor Fiducia LLP, 71 Ubi Crescent, Excalibur Centre, #08-01, Singapore 408571 Internal Auditor Audit Committee Yishun Office Block 854 Yishun Ring Road,

Rev Fr Paul Staes, CICM

Father Paul served as a missionary priest for over 50 years in severalministries in different countries. Upon his arrival in Singapore, hisservice spanned 3 parishes – as Chaplin in Nanyang TechnologicalUniversity, Roman Catholic Prison Ministry and former chairman ofthe Archdiocesan Senate. He is currently the Rector of Congregationof the Immaculate Heart of Mary (CICM) District House.

Rev Dcn Clement Chen

Deacon Clement was Ordained a Permanent Deacon for the RomanCatholic Church by the Archdiocese of Oakland, California in theUnited States of America. In 2003, he was appointed by His Grace,Archbishop William Goh as the Archdiocesan Financial Administrator.He is also on the Board of Consultors and a permanent Advisor tothe Senate of Priests. He serves on the Board of Catholic Foundation,Caritas and ACMI Board of Trustees, Archdiocesan Land & PropertiesSingapore, Archdiocesan Commission for Diocesan-ReligiousPartnership, Archdiocesan Finance and Investment Committees.

Sr Linda Lizada,RC

Sister Linda belongs to the Religious of the Cenacle and has been areligious sister for the past 40 years. She had lived and worked inmany countries and her last posting was in Rome, serving as aCouncillor in her congregation Generalate for 12 years. Currentlybased in Singapore, she offers psychospiritual workshops, retreatsand provides supervision sessions for the Life Direction Team.

Page 11: PowerPoint Presentation · Auditor Fiducia LLP, 71 Ubi Crescent, Excalibur Centre, #08-01, Singapore 408571 Internal Auditor Audit Committee Yishun Office Block 854 Yishun Ring Road,

Human Resource

ChairCynthia Phua

MembersDenise PangProf Philip Choo

Finance

ChairPeter Lam

MembersRev Dcn Clement ChenRev Fr Paul StaesTan Peng Chin

Audit

ChairMichael Chye

MembersBelinda YoungSherraine Chan

Marketing, Public Relations & Fundraising

ChairTan Peng Chin

MembersBelinda YoungPeter ChanPeter Lam

Mental Health Programmes & Services

ChairProf Philip Choo

MembersRev Fr Paul StaesBenjamin Yeo

Page 12: PowerPoint Presentation · Auditor Fiducia LLP, 71 Ubi Crescent, Excalibur Centre, #08-01, Singapore 408571 Internal Auditor Audit Committee Yishun Office Block 854 Yishun Ring Road,

Clarity Singapore Limited was registered on 10 October 2010, World MentalHealth Day, to address the growing mental health issues in our community.

Commencing counselling services without an established office locationpresented challenges but were quickly overcome by generous support fromCaritas member organisations and churches. We are grateful to CatholicWelfare Services, Blessed Sacrament Church and Church of Our Lady Star ofthe Sea for offering office space from 2011 to 2013 which enabled us toserve persons with mental health issues.

Prior to our official opening,Clarity provided counsellingservices at office spaces fromCatholic Welfare Services (topleft), Blessed Sacrament Church(top right) and Church of OurLady Star of the Sea (bottom).

Page 13: PowerPoint Presentation · Auditor Fiducia LLP, 71 Ubi Crescent, Excalibur Centre, #08-01, Singapore 408571 Internal Auditor Audit Committee Yishun Office Block 854 Yishun Ring Road,

On 10 October 2013, with the blessingof Archbishop William Goh, ClaritySingapore opened its first office inYishun. Our presence in the Northernregion allowed us to work closely withKhoo Teck Puat Hospital and NeeSoon Group RepresentationConstituency, expanding our servicesto include psychoeducationalworkshops on mental wellness andmental health literacy.

In September 2015, we opened oursecond office in Agape Village,bringing our services closer toresidents living in the Central district.Utilising the resources available atAgape Village and Yishun, weconfidently looked ahead to grow oursocial mission and vision.

Clarity’s official opening at Yishun on 10 October 2013.

Agape Village, a Caritas one-stop help centre thatprovides integrated and holistic support under one roof

Page 14: PowerPoint Presentation · Auditor Fiducia LLP, 71 Ubi Crescent, Excalibur Centre, #08-01, Singapore 408571 Internal Auditor Audit Committee Yishun Office Block 854 Yishun Ring Road,

From 2016 to 2018, with a revamped website andnew media presence, services were developed toaddress the needs of youths aged between 18 to30 showing risks of mental illness, as well as towomen suffering from perinatal mood andanxiety disorders.

We launched our Youth Mental Health Initiativecalled “Your Empowered Self” or the YES! Initiativewhich provides early prevention, detection, andintervention through individual psychotherapyand our Better and Happier programmes tailoredfor youths.

We launched our Maternal Mental HealthInitiative and were blessed to be supported by MtAlvernia Hospital with our Maternal WellnessClinic, our satellite counselling centre locatedwithin the hospital premises at Level 1, MedicalCentre B.

Page 15: PowerPoint Presentation · Auditor Fiducia LLP, 71 Ubi Crescent, Excalibur Centre, #08-01, Singapore 408571 Internal Auditor Audit Committee Yishun Office Block 854 Yishun Ring Road,

To cater to the dynamic needs of thecommunity, we launched Singapore’s firstonline Cognitive Behaviour Therapy moodmanagement tool on 10 October 2018.Mindhealth@claritysg is an integrated onlineplatform where users complete onlineassignments, self-reflective journals and moodmanagement charts with support fromprofessional therapists. It offers an alternativeself-help avenue for persons suffering frommood disorders in the community who havedifficulties arranging centre-based counselling.

With God’s blessing, we have continued tocomfortably support our non-paying clientsthrough grants and generous public donations.To be accountable to our donors, we havemaintained strict Commissioner of Charitiesgovernance guidelines on Annual Reports,Financial Statements, Governance EvaluationChecklist and official online information.

We look forward to your continued support andmay the Grace of God be with you!

Clarity receiving the CharityTransparency Award for the secondconsecutive year in 2018.

Page 16: PowerPoint Presentation · Auditor Fiducia LLP, 71 Ubi Crescent, Excalibur Centre, #08-01, Singapore 408571 Internal Auditor Audit Committee Yishun Office Block 854 Yishun Ring Road,

S/N Code Description Code ID Compliance Remarks

BOARD OF GOVERNANCE

1 Are there any Board membersholding staff appointments?

No

2 There is a maximum term limit offour consecutive years for theTreasurer position (or equivalent,e.g. Finance CommitteeChairman).

1.1.6 Complied The Chairman of Clarity’sFinance Committee shallnot serve a term of morethan three continuousyears.

3 There are Board committees (ordesignated Board members) withdocumented terms of reference.

1.2.1 Complied

4 The Board meets regularly with aquorum of at least one-third or atleast three members, whichever isgreater (or as required by thegoverning instrument).

1.3.1 Complied The Board meets 5 timesand at least four times ineach calendar year. Thequorum for meeting is atleast half the number ofdirectors on the Board.

CONFLICT OF INTEREST

5 There are documentedprocedures for Board membersand staff to declare actual orpotential conflicts of interest tothe Board.

2.1 Complied Declarations ofdirectorship in othercompanies is doneannually and as andwhen directors hold newdirectorship in othercompanies.

Page 17: PowerPoint Presentation · Auditor Fiducia LLP, 71 Ubi Crescent, Excalibur Centre, #08-01, Singapore 408571 Internal Auditor Audit Committee Yishun Office Block 854 Yishun Ring Road,

S/N Code Description Code ID Compliance Remarks

6 Board members do not vote orparticipate in decision-making onmatters where they have a conflictof interest.

2.4 Complied

STRATEGIC PLANNING

7 The Board reviews and approvesthe vision and mission of thecharity. They are documented andcommunicated to its membersand the public.

3.1.1 Complied

8 The Board approves and reviews astrategic plan for the charity toensure that the activities are inline with its objectives.

3.2.2 Complied

HUMAN RESOURCE MANAGEMENT

9 The Board approves documentedhuman resource policies for staff.

5.1 Complied

10 There are systems for regularsupervision, appraisal andprofessional development of staff.

5.6 Complied

11 The Board ensures internalcontrol systems for financialmatters are in place withdocumented procedures.

6.1.2 Complied

Page 18: PowerPoint Presentation · Auditor Fiducia LLP, 71 Ubi Crescent, Excalibur Centre, #08-01, Singapore 408571 Internal Auditor Audit Committee Yishun Office Block 854 Yishun Ring Road,

S/N Code Description Code ID Compliance Remarks

12 The Board ensures reviews on thecharity’s controls, processes, keyprogrammes and events.

6.1.3 Complied Finance Committeereviews adequacy ofinternal controls. Boardis updated monthly onprogrammes andfinancial activities.

13 The Board approves an annualbudget for the charity’s plans andregularly monitors itsexpenditure.

6.2.1 Complied Board approves annualbudget and receivesmonthly reports onfinancial activity andposition.

14 The charity discloses its reservespolicy in the annual report.

6.4.1 Complied

15 Does the charity invest itsreserves?

Yes

16 The charity invests its reserves inaccordance with an investmentpolicy approved by the Board. Itobtains advice from qualifiedprofessional advisors, if deemednecessary by the Board.

6.4.4 Complied Fixed depositsplacements for excessfunds.

FUNDRAISING PRACTICES

17 Donations collected are properlyrecorded and promptly depositedby the charity.

7.2.2 Complied

Page 19: PowerPoint Presentation · Auditor Fiducia LLP, 71 Ubi Crescent, Excalibur Centre, #08-01, Singapore 408571 Internal Auditor Audit Committee Yishun Office Block 854 Yishun Ring Road,

S/N Code Description Code ID Compliance Remarks

DISCLOSURE AND TRANSPARENCY

18 The charity makes available to itsstakeholders an annual reportthat includes information on itsprogrammes, activities, auditedfinancial statements, Boardmembers and executivemanagement.

8.1 Complied Finance Committeereviews adequacy ofinternal controls. Boardis updated monthly onprogrammes andfinancial activities.

19 Are Board members remuneratedfor their Board services?

No

20 Does the charity employ paidstaff?

Yes

21 No staff is involved in setting hisor her own remuneration.

2.2 Complied Salary remunerations arereviewed by HRCommittee.

PUBLIC IMAGE

22 The charity discloses in its annualreport the annual remunerationof its three highest paid staff whoeach receives remunerationexceeding $100,000, in bands of$100,000. If none of its top threehighest paid staff receives morethan $100,000 in annualremuneration each, the charitydiscloses this fact.

8.3 Complied

Page 20: PowerPoint Presentation · Auditor Fiducia LLP, 71 Ubi Crescent, Excalibur Centre, #08-01, Singapore 408571 Internal Auditor Audit Committee Yishun Office Block 854 Yishun Ring Road,

S/N Code Description Code ID Compliance Remarks

23 The charity accurately portrays itsimage to its members, donors andthe public.

9.1 Complied Information regardingClarity Singapore’sBoard, services, calendarof events andpublications of its AnnualReports are available onits website.

Page 21: PowerPoint Presentation · Auditor Fiducia LLP, 71 Ubi Crescent, Excalibur Centre, #08-01, Singapore 408571 Internal Auditor Audit Committee Yishun Office Block 854 Yishun Ring Road,

Funding

1. Caritas Singapore Community Council• Annual budget to be submitted annually for grant processing.• Funds received from Caritas are used to support services

delivered in Yishun and Agape Village.2. COMIT@North Grant

• Funds received from Agency of Integrated Care are used tosupport services delivered in Yishun and Agape Village forSingaporeans / Permanent Residents 18years of age and above.

3. Tote Board Community Healthcare Fund• Funds received from Health Promotion Board to support Maternal

Mental Health Initiative.4. Community Foundation of Singapore

• Funds received to support programmes for youths as part of theYES Initiative.

5. Care & Share Matching Grant• Grant received from Care & Share Matching Grants are used for

new Initiatives.6. General Public

Reserve PolicyTo establish reserves at level of at least three years of its past two years ofaverage expenditure.

Page 22: PowerPoint Presentation · Auditor Fiducia LLP, 71 Ubi Crescent, Excalibur Centre, #08-01, Singapore 408571 Internal Auditor Audit Committee Yishun Office Block 854 Yishun Ring Road,

StaffingAs at 30 September 2018, there are 12 full-time staff (2017: 12 full-time staff)employed by the Charity.

Future Plans and Commitments• Development and enhancements to the Youth and Maternal

Mental Health Initiative.• Launch of online mental health tool Mindhealth@claritysg in

October 2018.• Improve and enhance delivery of intervention and programme

services to the community on mental health related needs.

Page 23: PowerPoint Presentation · Auditor Fiducia LLP, 71 Ubi Crescent, Excalibur Centre, #08-01, Singapore 408571 Internal Auditor Audit Committee Yishun Office Block 854 Yishun Ring Road,