Poll Workers Manual

General Election

November 2, 2010

Shasta County Elections Office 1643 Market Street Redding, CA 96001 (530) 225-5730

SHASTA COUNTY Cathy Darling Allen, County Clerk/Registrar of Voters Doug Patten, Assistant County Clerk/Registrar of Voters 1643 Market St. / PO Box 990880 / Redding, CA 96099-0880 / www.elections.co.shasta.ca.us PHONE: 530-225-5730 * FAX: 530-225-5454 * CA RELAY SERVICE: 711 or 800-735-2922

October 2010

Dear Poll Worker; Welcome to another election, and our guide to get you through it smoothly. Whether you are attending a training class in person or online, this guide should give you the detailed information you will need on Election Day, November 2, 2010.

PLEASE READ THIS GUIDE BEFORE ELECTION DAY.

Both the in person class and the online training give you a broad overview of forms, policies and procedures, and what to expect before and on Election Day. In order to accurately and securely conduct the election, you need to be familiar with all the sections in this manual to be able to look up answers to questions and situations that come up throughout the day. Your goal should be to provide consistent application of all policies and procedures.

Some things in particular that I would like to draw to your attention:

• Voters at the polling site will be voting on paper ballots, with one Voting Machine present for use by those voters who request it.

• Inspectors must pick up their precinct supplies at our office, in Burney or Shingletown. See Calendar on page 4 for dates and times.

• Please remember to request a Vote-by-Mail ballot (absentee) before Election Day to ensure your vote counts!

• We have a Quick Reference Guide in each precinct supply tote.

Thank you for the valuable time and effort that you put forth to serve as a Poll Worker. Free and transparent elections are the bedrock of our country and we sincerely appreciate YOUR contribution. The democratic process could not happen without you!

Regards,

Cathy Darling Allen Shasta County Clerk/Registrar of Voters

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TABLE OF CONTENTS LETTER FROM COUNTY CLERK, CATHY DARLING................................................. 1 TABLE OF CONTENTS ................................................................................................ 2 IMPORTANT POLL WORKER DATES......................................................................... 4 BEFORE THE ELECTION: INSPECTOR DUTIES Organize Your Team & Rosters ......................................................................... 5 Call/Meet with Polling Site Contact .................................................................... 5 Pick up and Inventory Supplies and Ballots ....................................................... 6 Blue Signing Folder Contents............................................................................. 7 PREPARING THE POLLING SITE Suggested Layout .............................................................................................. 8 Outdoors - Mandatory Items to Post/Display ..................................................... 9 Indoors - Mandatory Items to Post/Display ........................................................ 9 Clerk’s Table ...................................................................................................... 10 Inspector’s Table ................................................................................................ 11 Voting Booths ..................................................................................................... 12 Voting Machine................................................................................................... 12 Ballot Drop-Off Table.......................................................................................... 13 PRIOR TO OPENING THE POLLS Documents to be Signed.................................................................................... 14 Paper Ballot Setup ............................................................................................. 14 Voting Machine – See Voting Machine Manual ................................................. 14 Final Walk-through ............................................................................................. 14 OPENING THE POLLS Step 1: Declare the Polls Open.......................................................................... 15 Step 2: First Voter of the Day............................................................................. 15

Red Ballot Bag & Sheet A ...................................................................... 15 Ballot Box & Sheet B.............................................................................. 16 Polling Site Incident Report.......................................................... 16

ROSTERS Purple Active Roster (Clerk’s Copy)................................................................... 17 Active Voter Roster List...................................................................................... 18 Two White Rosters ............................................................................................. 19 Pink Provisional Roster ...................................................................................... 19 Supplemental Roster.......................................................................................... 19 Primary Elections and Decline-to-State Voters .................................................. 20 SERVING A VOTER – Voting Procedures Section 1: Regular Voting................................................................................... 21 Voters Name is on the Purple Active Roster (Clerk’s Copy)................... 21 Voters Last Name has Changed............................................................. 22 Voters Who Make a Mistake ................................................................... 22 Voters with Wrong Address .................................................................... 22 Voters Name is Not on the Purple Active Voter Roster .......................... 23 Election Street Guide .............................................................................. 23 Section 2: Provisional Voting.............................................................................. 24 Establishing Who a Provisional Voter Is ................................................. 24 Issuing a Provisional Ballot ..................................................................... 25 Provisional Ballot Envelope .................................................................... 26 Section 3: Vote-by-Mail Ballots Turned in at Polls ............................................. 27 Section 4: Surrendered Vote-by-Mail Ballots ..................................................... 28 Section 5: Spoiled Ballots................................................................................... 29

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Section 6: Casting a Ballot for a Fled Voter ....................................................... 29 Section 7: Yellow Postcards (15-day VNC)........................................................ 29 Section 8: Accessibility Tally Log ....................................................................... 30 Section 9: Assisted Voter List............................................................................. 30 CLOSING AND RETURN PROCUEDURES - 8:00 p.m. Closing Instructions Closing the Polling Site ...................................................................................... 31 Voting Machine – See Voting Machine Manual ................................................. 31 Accounting for Ballots and Envelopes................................................................ 31 Items to be Returned Election Night .................................................................. 32 Items to be Left at the Polling Site ..................................................................... 33 Return Procedures for Outlying Areas ............................................................... 33 Map of Delivery Route........................................................................................ 34 MISCELLANEOUS INFORMATION Poll Worker Guidelines....................................................................................... 35 Guidelines for Observers and Poll Watchers ..................................................... 36 Assisting Voters with Disabilities........................................................................ 37 Service Animals.................................................................................................. 38 Electioneering..................................................................................................... 39 Voter ID Requirements (Federal Elections only)................................................ 40 Emergency Procedures...................................................................................... 41 Accident or Medical Emergency ............................................................. 41 Physical Threat or Disturbance............................................................... 41 Bomb Threat, Fire, Flood ........................................................................ 41 Non-Emergency Phone Numbers ........................................................... 42 PHONE NUMBERS ROVER............................................................................................................... 43 Contacts ............................................................................................................. 43 SAMPLES Ballot Receipt ..................................................................................................... 44 Payroll Claim Form............................................................................................. 44 Declaration of Precinct Board Member .............................................................. 44 Supply Inventory Receipt ................................................................................... 45 Ballot Statement ................................................................................................. 45 Polling Site Incident Report ................................................................................ 46 Election Night Packing Checklist........................................................................ 47 Envelope Labels 1 and 2.................................................................................... 48 Envelope Labels 3 and 4.................................................................................... 49 Envelope Labels 6.............................................................................................. 50 Envelope Labels 8.............................................................................................. 51 Blue Signing Folder ............................................................................................ 51 How to Mark Your Ballot..................................................................................... 52 Secrecy Sleeve .................................................................................................. 52 Light Blue NOTES Sheet.................................................................................... 52

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IMPORTANT POLL WORKER DATES

Calendar Date Event Make an appointment to pick up Precinct Supplies

Tuesday Oct 12

Poll Worker Training – BURNEY 10:00 a.m.

Wednesday Oct 13

Poll Worker Training – ANDERSON 9:30 a.m. & 1:00 p.m.

Thursday & Friday Oct 14 & 15

Poll Worker Training – REDDING 9:30 a.m. & 1:00 p.m.

Monday – Thursday Oct 18-21

Poll Worker Training – REDDING 18th & 19th 9:30 a.m. & 1:00 p.m.

20th 9:30 a.m. only 21st 1:00 p.m. & 5:30 p.m.

Saturday Oct 30

Poll Worker Training - Make Up Class – REDDING 9:30 a.m.

Wednesday Oct 27

ROVER Training – REDDING 10:30 a.m.

Friday Oct 29

Precinct Supply Pick-up – SHINGLETOWN 9:00 a.m. - 10:00 p.m.

Friday Oct 29

Precinct Supply Pick-up – BURNEY/RD MTN 11:00 a.m. - 12:00 p.m.

Thursday, Friday, Monday Oct 28, 29 & Nov 1

Precinct Supply Pick-up – REDDING 8:00 a.m. – 4:00 p.m.

Saturday Oct 30

Precinct Supply Pick-up – REDDING 9:00 a.m. – 12:00 p.m.

Thursday & Friday Oct 28 & 29 Delivery company delivers to polling sites

Supply Pickup Sites REDDING location: 1643 Market Street (Elections Department)

SHINGLETOWN location: 31990 State Highway 44 (Fire Station) BURNEY location: 20635 Roff Way, (Mountain Senior Center)

Training Sites REDDING location: 1643 Market Street (Elections Department) BURNEY location: 20635 Roff Way, (Mountain Senior Center) ANDERSON location: 1925 Howard Street (Anderson Fire Hall)

BEFORE THE ELECTION: INSPECTOR DUTIES

Inspectors perform the following tasks in advance of Election Day to ensure that the polls open on time and run smoothly for voters and precinct staff alike.

ORGANIZE YOUR TEAM & ROSTERS

1. Contact Clerks listed in Inspectors Declaration packet to confirm for Election Day. Remind them of training and that they must report to the polling site by 6:00 a.m. on Election Day. If you are unable to contact any person on your list, please call the office for assistance.

2. Complete the Inspectors Declaration and return it to the Elections Department at least 15 days prior to the election (as soon as possible).

3. Check in again with co-workers the day before Election Day. Remind them of check-in time and to bring lunch and drinks for the day for themselves.

4. Update Rosters from Supplemental Roster and the Inspector’s Absent Voters (Vote-by-Mail) List.

5. Place alpha tabs on Purple and White Active Rosters. 6. Inspector, you as an individual can’t do it all by yourself. The KEY is to delegate as

needed and work together as a team. Clerks, please help your Inspector by volunteering to assist your co-workers!

7. Be prepared to assign appropriate duties to Poll Workers. 8. Be prepared to assign breaks and meal times. (Yes, you can have people leave for meal

breaks as long as you remember to have a simple majority of Poll Workers at the polling site at all times.)

9. Many precinct boards plan a potluck for the day and you are welcome to spearhead one if you wish.

CALL/MEET WITH POLLING SITE CONTACT

1. Inspector acts as liaison between Elections Department and polling site owner/building manager. Call polling site contact person at least one week prior to Election Day to confirm you will have access to the polling site.

2. Get a key if possible to use for entry on Election Day. 3. If no key is issued, confirm that you have the correct name and telephone number of

contact/emergency contact. 4. Meet at polling site location for delivery of voting equipment if necessary. We have

asked polling sites to have their staff accept delivery of the cart of election supplies. However, an Inspector may be called upon by the delivery company to accept delivery of voting equipment at polling site.

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PICK UP AND INVENTORY SUPPLIES AND BALLOTS

1. Inspector will need to make an appointment to pick up their precinct supplies; they will not be delivered. Please reference the calendar on page 4.

2. Paper ballots will be picked up with your supplies. An inventory of ballots will be completed in the presence of Election Staff and the Inspector. The Ballot Receipt (see page 44) will be signed by both. Ballots will then be sealed in the empty Ballot Box before leaving with your supplies. DO NOT OPEN THE SEALED Ballot box until election morning. (Refer to page 14 for Paper Ballot Setup).

3. Use the Supply Inventory Receipt (see page 45) to inventory the precinct supplies located in the precinct supply tote before the morning of Election Day.

4. If anything is missing from your inventory call the Elections Department immediately (245-6830).

5. Make sure that your precinct number is on the outside of your Precinct Supply tote. 6. Store all ballots, equipment and supplies in a secure place.

One of the most important duties of the Inspector is to ensure that all Election procedures are performed by TWO Poll Workers at all times. Security requirements make this MANDATORY, and ANY TIME a seal is verified, the Roster is updated, or a critical elections function is performed, it must be done in pairs.

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BLUE SIGNING FOLDER CONTENTS – Going out

INSPECTOR MAKE SURE TO USE AND COMPLETE LOGS, DECLARATIONS, ETC 1. Ballot Statement: Use to BALANCE number of signatures against number of Ballots

Cast after polls close (see page 45). 2. Sheets A, B, C, D, E & F—Security Seal Tracking Forms: Sheet A – Red Ballot Bag Sheet B – Ballot Box Sheet C – Printers – See Voting Machine Manual Sheet D – Voting Equipment – See Voting Machine Manual Sheet E – (2 sides) Voting Machine – See Voting Machine Manual Sheet F – Purple Cartridge Bag – See Voting Machine Manual 3. Payroll Claim Form – If not completed, a stipend check will not be sent to that Poll

Worker. EACH POLL WORKER HAS THEIR OWN PAYROLL CLAIM FORM. All Poll Workers should be sworn in by the Inspector first thing on election morning.

a. Inspector confirms the shift each Poll Worker worked. The two shift options available for Clerks only are Full Day and ½ Day (6am-2pm or 2pm to closing). Any deviations require that you contact the Elections Department for further instructions.

b. Inspector or driver returning precinct supplies: Be sure to include your mileage on the payroll claim form. Mileage – ROUND TRIP distance from the polling site to the Elections Department (or drop-off site in some outlying areas).

4. Accessibility Tally Log – Place this form on the Clerk’s Table (see pgs 10 & 30). 5. The Assisted Voter’s List – Place this form on the Clerk’s Table. If any voter is given

assistance, list their name on this form (see pgs 10 & 30). 6. Polling Site Incident Report – 5 for your precinct printed on colored paper (see pg 46). 7. Election Night Packing Check List - Use at end of Election Day (see pg 47). 8. Light Blue NOTES Sheet – Place all notes from throughout the day in the pocket on the

light blue sheet and return back in the Blue Signing Folder (see pg 53).

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PREPARING THE POLLING SITE SUGGESTED LAYOUT

The above layout is an example, and may need to be modified to work in the space that you have. If you find that you aren’t sure how to set up, you can ask your ROVER for their opinion and assistance. It is always good to act as if you are a voter and walk through the space to check for ease of use and privacy.

EVERYONE:

Assist in setting up and arranging the polling site per the Election Official’s directions, regardless of the job you were assigned. This means everyone!

CONSIDER the following when setting up:

• Voter privacy • Voter traffic flow • Are the ballots in plain view of other voters? • Are there obstructions in the walkway? • Lighting – Is there enough?

VOTING MACHINE – See Voting Machine Manual for procedures • Each precinct will be issued one (1) Voting Machine. • Setup the Voting Machine near the Ballot Drop Off table, keeping in mind the need to

have the touch-screen facing away from public view. • Each Voting Machine will have the following items:

o (1) Card Activator o (2) Printers o (1) Audio unit

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OUTDOORS – MANDATORY ITEMS TO POST/DISPLAY

• American Flag (either plastic or fabric) • 2 Polling site directional signs (2031M)

o Use to direct voters to polling site • 2 Electioneering signs (2031L)

o 1-100 feet away from entrance o 1 on entrance door

• 1 Voter Bill of Rights o Posted near entrance

• 1 copy of White Roster on entrance door (see page 19) • Handicapped Parking signs (if applicable)

o If there is not a handicap parking spot available and clearly marked, you must reserve two adjacent parking areas and post with signs.

*Check the path of travel, parking lot to polling site, to make sure that it is clear of any obstacles. Also if you are one of the few polling sites that have a door threshold over ½ inch, please use the ramp that the Elections Department has sent to you to decrease the threshold to ½ inch or less.

INDOORS – MANDATORY ITEMS TO POST/DISPLAY (Public table)

• Display board (already assembled) o Voter Bill of Rights o Instruction form (D1103) o “One line, One vote” flyer o Tampering card o Telephone card o Decline to State flyer (In Primary Elections only) o Observer Guidelines o No Electioneering flyer

• On table o Sample Ballots o Permanent Vote-by-Mail applications o Voter Registration Cards o Election Officers Digest o Official Voter Information Guides (In Statewide Elections only) tatewide Elections only)

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CLERK’S TABLE

• Purple Active Roster (Clerk’s Copy) • White Supplemental Roster • Paper Ballots and Secrecy Sleeves • Ballot Marking Pens in basket • Magnifier Page • List of Qualified Write In Candidates (if applicable) • Accessibility Tally Log • Assisted Voter List • “How to Mark Your Ballot” poster • Ruler • Colored Pencils • Note Pad and Pen • Activator • Activator Cards & basket • Stylis

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INSPECTOR’S TABLE INSPECTOR’S TABLE

• Pink Provisional Roster • Pink Provisional Roster • Street Guide • Street Guide • Polling Site Incident Forms • Polling Site Incident Forms • Poll Workers Manual • Poll Workers Manual • Poll Workers Quick Reference Guide • Poll Workers Quick Reference Guide • 1 Election Officers Digests • 1 Election Officers Digests • In plastic file folder • In plastic file folder

o Pink Provisional Envelopes with voter registrations attached o Pink Provisional Envelopes with voter registrations attached o Vote-by-Mail envelopes o Vote-by-Mail envelopes o Spoiled ballot envelopes o Spoiled ballot envelopes

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VOTING BOOTHS

• You may have 4-6 voting booths • Set them up next to each other in a gradual curve • In each voting booth post 1 of each mandatory items:

o “How to Mark Your Ballot” poster o “One line, One vote” flyer o Tampering card o Telephone card o “How to get your ballot…” (D1103) on outer side of booth on plastic

VOTING MACHINE – See Voting Machine Manual for complete set up

• Place Voting Machine near the Ballot Drop-Off table. (See page 8). • Face Touch Screen away from the general public. • Secure all electrical cords with tape.

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BALLOT DROP-OFF TABLE

• Ballot Box • Returned Secrecy sleeves • Red Ballot Bag • “I Voted” stickers • Basket for Ballot Pens • Basket for Activator Cards • Cardboard Voting Booth (placed at opposite end of the Ballot Box)

o To be wheelchair accessible • ADA kit

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PRIOR TO OPENING THE POLLS ON ELECTION MORNING

DOCUMENTS TO BE SIGNED

• Payroll Claim Form - Each Board Member/Poll Worker must sign individual form (Located in Blue Signing Folder) • Declaration of Precinct Board Members – After Oath is administered, all Board

Members/Poll Workers must sign. (Located in front of Purple Active Roster). This MUST be signed by ALL Poll Workers in order to generate stipend checks for entire board.

• Identification Badges – Print name and precinct number on badge. Each Poll Worker must wear badge at all times until all duties as a Poll Worker have been completed in current election. (There are stickers and pin badges for your preference)

PAPER BALLOT SETUP

• Paper ballots are brought to the polling site by the Inspector (in Ballot Box) • Two Poll Workers verify that the seals are intact on Ballot Box

o If the seals are not intact, contact the Elections Department immediately • Two Poll Workers unseal and remove ballots from Ballot Box • Verify the number of ballots and the ballot serial numbers listed on the Ballot Receipt

o If the number of ballots and/or ballot serial numbers do not match the numbers printed on the ballot receipt, contact the Elections Department immediately

• Two Poll Workers sign, date and record the total number of ballots in the box on the Ballot Receipt

• Place signed Ballot Receipt in the Blue Signing Folder • Place ballots in numerical sequence on Clerk’s Table • ONLY POLL WORKERS ARE TO HANDLE THE BALLOTS

VOTING MACHINE • See Voting Machine Manual

FINAL WALKTHROUGH • Check for any obstacles that would be difficult for the vision impaired voter and move them • Make sure that any electrical cords (if applicable) are taped securely and are not a tripping

hazard • Role play as if a voter was there to vote • ALL DAY LONG: Continue to patrol your polling site to make sure that there are no hazards

or illegal postings of campaign literature anywhere

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OPENING THE POLLS

VOTING MACHINE: See Voting Machine Manual for OPENING THE POLLS procedures

STEP 1: DECLARE THE POLLS OPEN

• Synchronize watches and clocks • At 7:00 a.m. audibly declare the polls are open

STEP 2: FIRST VOTER OF THE DAY

• Have the first voter visually verify that the Public Counter on the Voting Machine is zero (See Voting Machine Manual for complete procedures)

• Have the first voter visually witness that the Red Ballot Bag and the Ballot Box are both empty

• Seal the Red Ballot Bag (Envelope 2) and Ballot Box o Red Ballot Bag: Using the Red Zipper Seal from Sheet A, shown below, two Poll

Workers must seal the Red Ballot Bag and initial Sheet A. Sheet A is in the Blue Signing Folder.

DO NOT SEAL BEFORE 7 a.m.

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SHEET A

STEP 2: FIRST VOTER OF THE DAY continued

o Ballot Box: Using the Zip-Tie Seals from Sheet B, shown below, two Poll Workers must seal the Ballot Box and initial Sheet B. Sheet B is in the Blue Signing Folder.

SHEET B SEALED BALLOT BOX

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Call the Election’s Department and/or your ROVER immediately if: • Seal numbers do not match the numbers on Sheets A & B • Seals are broken or will not seal • Complete Polling Site Incident Form (see page 46)

o Located in the Blue Signing Folder o Keep this form at the Inspector’s Table o Return in Blue Signing Folder

VERIFYING SECURITY SEALS . . . is crucial to the security of each election.

ROSTERS

There are many varieties of the Roster. You will find all of them together in your precinct supply tote:

• Purple Active Roster (Clerk’s Copy) • 2 White Rosters • Pink Provisional Roster • Supplemental Roster

PURPLE ACTIVE ROSTER (CLERK’S COPY):

Please do not remove ANY forms from the Purple Active Roster (Clerk’s Copy).

This roster never leaves the table. Voters must sign this Roster before being issued a ballot. You will find the following forms in this Roster:

• The Declaration of Precinct Board Members – The Declaration must be signed by all precinct staff after Oath is administered. If this is not completed, stipend checks may be delayed for all of your board members.

• The Challenged Voters List - Refer to the Challenge Procedures in the Election Officers Digest on pages 18 & 23-27. Then contact the Elections Department and your ROVER. The form used is in the front of your Roster—please DO NOT remove the form from the Roster.

• The Active Voter Roster List – The actual list of registered voters in your precinct listed inside the Purple Active Roster. This is the roster that voters sign before voting. Please reference the example and information regarding the Active Voter Roster List on page 18.

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THE ACTIVE VOTER ROSTER LIST:

This is a list of all active voters in your precinct (see example below).

• At the end of Election Day, add the number of signatures on EACH page and record the number in the Total Signatures on Page box located on the bottom left of the page. Then accumulate the total of each consecutive page and record in the Accumulated Signature Total box on the bottom right of each page.

Example: Pg 1 Total Signatures-5 Pg 1 Accumulated Signatures-5 Pg 2 Total Signatures-7 Pg 2 Accumulated Signatures-12 Pg 3 Total Signatures-10 Pg 3 Accumulated Signatures-22 • “Vote-by-Mail” Voters: Each voter who has applied for a Vote-by-Mail ballot before the

Active Voter Roster List was printed has been indicated on the roster to the right of the voter’s name, and their name has been lined through. A voter could be a Vote-by-Mail voter and not be listed as one on the Active Voter Roster List. This is because they applied for Vote-by-Mail status after the roster was printed. Use the Supplemental Roster to update the Purple Active Roster.

• “ID Required” Voters: These are first time voters who registered by mail and who need to show ID at the polling site. These should be fairly rare. (See page 40 for a list of acceptable forms of ID.)

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WHITE ROSTERS (2): • These identical copies of the Active Voter Roster, with Warning Card affixed to front

cover, are to be used to notify Poll Watchers of who has already voted. One copy of the roster is posted outside the main entrance and the other copy kept at the table. As voter’s come in and vote, their names are to be lined out on the copy at the table. One copy is updated at a time. Once an hour the posted copy is to be exchanged for the current copy and updated, this continues until 6:00 p.m. in the evening.

o Optional process: Use a different colored pencil for each update. Use the table copy to update the posted copy with the same color pencil.

PINK PROVISIONAL ROSTER:

• All provisional voters must print and sign their name, and enter their residence address on this Roster. Follow Provisional Instructions on pages 24 -26.

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SUPPLEMENTAL ROSTER:

• This is provided only to Inspectors who have voters in their precinct that registered or made changes to their registration after the Active Voter Roster was printed.

• The Supplemental Roster is printed on white paper, usually a single sheet of paper that contains the names and address of those voters.

• Use the Supplemental Roster to update the Purple Active Roster (Clerk’s Copy).

o Supplemental names can be added by hand writing them on the last page of the Active Voter Roster List or have the voter sign the Supplemental Roster by their name.

o For those voters who have changed to Vote-by-Mail, in the Purple Active Roster (Clerk’s Copy), draw a line through the voter’s name and write “Vote-by-Mail” to the right of the voter’s name (see page 18).

• If a voter is listed as a Vote-by-Mail in the Supplemental Roster, they must surrender the Vote-by-Mail ballot to vote a regular ballot (see page 28).

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SERVING A VOTER

VOTING PROCEDURES

SECTION 1: REGULAR VOTING In this section we will discuss the steps to serving a voter whose name is on the Purple Active Roster (Clerk’s Copy). We will discuss alternate voting situations that might come up in the following sections.

VOTERS NAME IS ON THE PURPLE ACTIVE ROSTER (Clerk’s Copy):

1. After a voter arrives and announces their name and address, locate the voter’s name on the Purple Active Roster (Clerk’s Copy). Repeat the voters name, address and ballot aloud.

2. Voter must sign in the Purple Active Roster (Clerk’s Copy). If the voter is unable to write, another person can write the name for him/her.

3. Draw a line through the voter’s printed name on the White Roster that is currently located at the table. (See page 19 for Optional Process.)

4. The Poll Worker issuing the ballots places the ballot inside a secrecy sleeve and issues a marking pen. If the voter requests to vote on the Voting Machine, please refer to the Voting Machine Manual for procedures.

5. Tell the voter to mark their ballot by connecting the arrow ONLY. Show them the “How to Mark Your Ballot” poster.

Marking a ballot CORRECTLY means… CONNECT THE ARROW WITH A SINGLE

LINE…ONLY!

Do NOT CIRCLE your selection Do NOT sign or initial the ballot

6. After the voter has marked their selections, they should return their voted ballot inside the secrecy sleeve to the Poll Worker at the Ballot Drop-Off table.

7. The Poll Worker removes the numbered stub AT THE PERFORATION and gives the stub to the voter.

8. The Poll Worker slides the ballot out of the Secrecy Sleeve and into the Ballot Box. 9. Give the voter an “I Voted!” sticker.

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VOTERS LAST NAME HAS CHANGED – They are NOT a provisional voter!

1. Voter must both sign their name as it appears in the Roster and as it is at the time of

voting. 2. Complete a new voter registration card. 3. Continue to process as a regular voter.

VOTERS WHO MAKE A MISTAKE:

Just like in baseball, three “strikes” is all you get. California Elections Code §14288 allows a voter three ballots to try and make their selections correctly. 1. If a voter approaches the Clerk’s Table and states they made a mistake, and need a

new paper ballot, they simply turn in the old ballot, and the Poll Worker gives them a new one.

2. The old ballot should be placed in a Spoiled Ballot Envelope, sealed and then put into Envelope 6, the white box, for spoiled and unused ballots (see page 29).

3. When handing a voter their third and final ballot, MAKE SURE TO TELL THEM this is their last ballot—if they make still another mistake, tell them to write their intent in plain English, and we will make their vote count in the office.

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VOTERS WITH WRONG ADDRESS

If a voter appears on your Purple Active Roster (Clerk’s Copy) but the address is his/her prior address, and voter’s new address is still within your precinct, (check on Street Guide-see page 23) voter must: • Re-register and leave new, completed voter registration with you to return to

Elections Department. • Vote a regular paper ballot (not provisional) after writing correct address and signing

the Purple Active Roster (Clerk’s Copy).

If the voter no longer lives in your precinct, instruct voter to vote at their new polling site (check in Election Street Guide, if in the same city) or voter may vote a Provisional Ballot (see pages 24-26). If the voter has moved to a different city within Shasta County, you should call the Elections Department for the new polling site.

VOTERS NAME IS NOT ON THE PURPLE ACTIVE ROSTER

If you can’t locate the voter’s name on your Purple Active Roster (Clerk’s Copy) the voter may not be at the correct polling site. Search for the voter’s address on the Street Guides provided. If the address is found, tell voter their correct polling site. If it is not located, call the Elections Department for the correct polling site. The voter has the option of voting a provisional ballot at the wrong polling site (see Provisional instructions on pages 24-26) or going to their correct polling site and voting there.

Review the Election Street Guide Report so that you understand how to use the information.

• The report is by city and then by street, alphabetically • Each polling site has mainly the city they are in and/or adjacent areas • The streets are broken into multiple segments or address ranges to work with the

computer program we use in the office • Polling site information is given for each address range • Side O is Odd numbered addressed side of street • Side E is for Even numbered addressed side of street • Side A is for All and B is for Both sides of a street

Please encourage voter to go to correct precinct. If voter refuses and insists on voting at your polling site then proceed with

issuing of PROVISIONAL BALLOT.

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SECTION 2: PROVISIONAL VOTING

This section will discuss when to offer a voter a provisional ballot and how to process a provisional ballot. Inspectors should insure that all poll workers understand the provisional voting process. ESTABLISHING WHO A PROVISIONAL VOTER IS:

Provisional Voters are voters whose right to vote cannot be immediately established. Common reasons a provisional ballot is issued are:

• Voter is shown as a “Vote-by-Mail” voter, but cannot surrender their ballot. • Voter is shown as an “ID Required” voter, but cannot produce identification (Refer to

Voter ID Requirements on page 40). • Voter’s right to vote can’t be established, or their name does not appear on any

roster. • Voter has moved within the county without reregistering. Encourage voter to go to

correct precinct to vote. Reference the Election Street Guide for this information (see page 23).

If a voter changed their name but their prior name is listed on the Purple Active Roster (Clerk’s Copy), voter does not vote a provisional ballot.

Voter should fill out new VRC and should vote a regular paper ballot.

Don’t panic if you have a line. Everything that is good in life is worth waiting for -

especially voting!

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ISSUING A PROVISIONAL BALLOT If you determine the voter must vote provisionally, then:

1. Voter must sign the Pink Provisional Roster and list their residence address. • If the voter has already signed the Purple Active Roster (Clerk’s Copy), please write

“PROVISIONAL” next to their name where they signed. If applicable, make a note stating the name with an explanation and place it in the Light Blue NOTES sheet. (Inspectors, please also note this fact on the Ballot Statement to balance correctly at the end of the night.)

2. Issue voter a Provisional Ballot Envelope (this envelope takes the place of a secrecy sleeve). • Poll Worker must first complete the following sections of the envelope: PRECINCT NUMBER must be filled out. LEFT-HAND SIDE of the envelope must be filled out. • Voter completes the shaded area on the right-hand side

of the envelope. 3. Have the voter complete a voter registration card and place it in

the pocket on the back of the envelope. 4. Double check that the envelope and voter registration card

are filled out entirely and signed before a ballot is issued. DO NOT REMOVE THE REGISTRATION CARD FROM THE ENVELOPE POCKET.

5. Provide a paper ballot to voter along with their completed provisional envelope and voter registration card and direct him/her to a voting booth.

6. Instruct the voter to take off the top perforated stub from their ballot, place their voted ballot in the completed provisional envelope while still in the booth, and return to the Poll Worker at the Ballot Drop-Off Table.

7. The Poll Worker removes the Voter Information Stub from the back of the pink envelope showing the receipt number, gives it to the voter, ensures that the voter registration card is signed and in the back pocket of the envelope, then places the provisional envelope in the Red Ballot Bag.

NEVER turn away a voter! Section 14311 of the Election Code states: (a) A voter who has moved from one address to another within the same county and who has not re-registered to vote at the new address may, at his or her option, vote on the day for the election at the polling site at which he or she is entitled to vote based on his or her current residence address, or at the office of the county elections official or other central location designated by that elections official. The voter shall be reregistered at the place of voting for future elections. (b) Voters casting ballots under this section shall be required to vote by provisional ballot as provided in Section 14310.

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PROVISIONAL BALLOT ENVELOPE

To be completed by Poll Worker before issuing

ballot and envelope to voter.

When envelope is returned by voter, voted ballot should be inside envelope

Shaded area must be completed by voter before

being issued a ballot.

Voter Registration Card is completed by voter and

placed in pocket.

After voter has voted, tear off stub from

envelope flap with receipt number and give to voter.

and completed Voter Registration Card placed in outer pocket. Every Provisional Voter MUST complete a Voter Registration Card

• Please make as many notes as you need to o Place all notes in the Light Blue NOTES sheet

• Remind voters they can only cast ONE ballot • If a voter votes a provisional ballot at your precinct they must not vote another

ballot anywhere else

It is unlawful to vote twice!

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SECTION 3: VOTE-BY-MAIL BALLOTS TURNED IN AT POLLS

(Not Surrendered Vote-by-Mail Ballots)

A Vote-by-Mail ballot that is to be counted may be returned to any polling site within Shasta County by the voter or by someone else authorized by the voter as follows:

VOTE-BY-MAIL ENVELOPES

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FRONTS

BACKS

• You may accept the above Vote-by-Mail envelopes from the voter personally or by

specifically named people as identified on the return envelope. • You may have some envelopes that will have a RED LINE below the Print Name of Person

Returning Ballot if not Voter area. ANYONE authorized by the voter may return this ballot. • READ the envelope directions and ensure it is correctly and completely filled out. • ALL returned Vote-by-Mail ballots must be enclosed within an envelope before putting in Red

Ballot Bag. • If voter does not have a return VOTER ID ENVELOPE, give them the white and green

envelope provided in your inventory and have them complete it. • Voted Vote-by-Mail ballots should be placed in the Red Ballot Bag (Envelope 2) by the

Poll Worker. • Please put only voted ballots that are inside an envelope, Provisional or Vote-by-

Mail, into the Red Ballot Bag.

SECTION 4: SURRENDERED VOTE-BY-MAIL BALLOT

SURRENDERED VOTE-BY-MAIL BALLOT: This is a ballot that a Vote-by-Mail voter hand delivers to a Poll Worker in order to vote at the polling site. If a voter receives a Vote-by-Mail ballot and would rather vote at their home precinct on Election Day, the voter must “Surrender” their Vote-by-Mail ballot and envelope to a Poll Worker.

THESE ARE NOT SPOILED BALLOTS! 1. Find the voter’s name on the Purple Active Roster (Clerk’s Copy). 2. Draw a line through the Vote-by-Mail notation on the Purple Active Roster (Clerk’s Copy)

and the White Roster(s) and write “SURRENDERED” next to it. 3. Have the voter sign next to their name, hand the voter their ballot inside a Secrecy

Sleeve along with a marking pen and continue with Step 5 on page 21, SERVING A VOTER.

4. Write “SURRENDERED” in large black letters across voter identification side of the

surrendered Vote-by-Mail envelope containing the unused ballot and place it in Envelope 6 (white box). If the voter has a ballot but does not have a purple or green VOTER ID ENVELOPE, place the ballot in a white and green Vote-by-Mail envelope and follow the same procedures.

5. If the Vote-by-Mail voter does not have a ballot to surrender, the voter may vote a Provisional Ballot. Follow the Provisional Ballot procedures (see pages 24-26). Be sure to have them complete and sign the Pink Provisional Roster.

6. If the Vote-by-Mail voter is NOT in the Roster and they brought their Vote-by-Mail ballot and envelope to the precinct to surrender and vote at the precinct, this voter is a Provisional Voter. Follow the Provisional Ballot procedures (see pages 24-26). Be sure to have them complete and sign the Pink Provisional Roster.

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SECTION 5: SPOILED BALLOTS

SPOILED BALLOT: ONLY PRECINCT ISSUED BALLOTS CAN BE SPOILED. Paper ballots that have been torn, defaced or marked in error, and then returned by the voter to Poll Worker to exchange for a new ballot. 1. Place spoiled ballot in the yellow Spoiled Ballot Envelope and place in Envelope 6 (white

box). 2. Issue the voter a new paper ballot to be placed in the Ballot Box after voting (see page 22

for 3 strikes rule).

SECTION 6: CASTING A BALLOT FOR A FLED VOTER • SITUATION 1: Voter leaves a ballot in a voting booth. Two Poll Workers should retrieve

the ballot (without examining the ballot), place it in the secrecy sleeve and take to Ballot Drop-Off table. (See page 21, number 8).

• SITUATION 2: Voter has fled without completing their selection on their ballot. WAIT! If you don’t examine the ballot, how do you know it’s blank? See Situation 1, above.

SECTION 7: YELLOW POSTCARDS (15-DAY VNC)

• A 15-Day VNC is a Voter Notification Card (Yellow Postcard) mailed out to voters whose registration is entered after the rosters have been printed. Their names will not appear on your Roster. This yellow (not beige) postcard acts as proof that they are registered to vote. Voters able to present this Yellow Postcard vote a regular ballot.

When a voter arrives with a Yellow Postcard directing him/her to your polling site, you must:

1. Request the Yellow Postcard (15-Day VNC) from the voter and verify they are at the correct polling site listed on the card.

2. Place the Yellow Postcard in ENVELOPE 8. 3. Locate the voters name on Supplemental Roster:

a. If name is on Supplemental Roster, follow same process as with the Purple Active Roster (Clerk’s Copy) (see page 21).

4. If the voter’s name is not located on the Supplemental Roster: a. Clerk writes the voter’s information on the Purple Active Roster (Clerk’s Copy) on

the last page. b. Voter must sign the Roster and enter his or her address. Post Office Box

numbers are not acceptable, even though the Yellow Postcard may have been sent to a P.O. Box number.

c. Process as registered voter in typical fashion described on page 21. d. Voter votes a regular ballot, not provisional.

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SECTION 8: ACCESSIBILITY TALLY LOG

PLEASE use the Accessibility Log, located in the Blue Signing Folder, to keep track of how many voters appeared during the day with special walking devices or who needed/requested special assistance. Tally such voters on the Accessibility Log AND if they are assisted in voting, you must write their name on the ASSISTED VOTERS LIST (see below).

SECTION 9: ASSISTED VOTERS LIST If any voter is given assistance, write their name on the Assisted Voters List (located in the Blue Signing Folder).

• An easy guideline to use to determine if you need to write the voters name on the Assisted Voters List is to ask the question—did anyone see the voter’s ballot besides the voter (children of voters aside)? If the answer is yes, log the voter’s name on the Assisted Voters List.

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CLOSING & RETURN PROCEDURES 8:00 p.m. CLOSING INSTRUCTIONS

CLOSING THE POLLING SITE

1. At 8:00 p.m. announce aloud that the polls are closed. 2. Identify the last voter and allow those in line to vote, but no others.

a. You can easily identify the last voter by having one board member stand behind the last person in line that is eligible at 8:00 p.m.

3. Remove the Flag(s) and retrieve the outside White Roster. 4. Remove all wicket signs and parking markers and place with cart.

VOTING MACHINE – See Voting Machine Manual for closing procedures

ACCOUNTING FOR BALLOTS AND ENVELOPES 1. Lay out all envelopes in numeric order on a table (Envelopes 1, 2, 3, 4, 6, & 8) as

well as the Blue Signing Folder and the Ballot Statement. DO NOT SEAL ANY ENVELOPE until Ballot Statement procedures are complete (Steps 2-11). (See page 45 for Ballot Statement example).

2. Count all Unused Ballots. Enter the beginning & ending serial numbers on Envelope 6 label (white box) and the Ballot Statement, line 11. Place Unused Ballots in Envelope 6.

3. Count all Spoiled Ballots. Enter the number on Envelope 6 label (white box) and the Ballot Statement, line 10. Place Spoiled Ballots in Envelope 6.

4. Count all Surrendered Ballots. Enter the number on Envelope 6 label (white box). Place Surrendered Ballots in Envelope 6.

5. Open the Red Ballot Bag (Envelope 2), and place the broken opening Zipper Seal on Sheet A.

6. Count all Provisional Ballots. (Do not remove voter registrations from envelope.) Enter on Envelope 3 label and the Ballot Statement, lines 3 & 9. Place Provisional Ballots in Envelope 3.

7. Enter total number of Electronic Ballots cast on Voting Machine, on Ballot Statement, Line 4. Place Results Cartridge in Purple Results Cartridge Bag, Envelope 1. Refer to Voting Machine Manual for complete Closing Procedures.

8. Count all Vote-by-Mail Ballots. Enter on Envelope 4 label and the Ballot Statement, line 14. Place the Vote-by-Mail Ballots in Envelope 4.

9. After all above ballots are counted and placed in appropriate envelopes, open the Ballot Box. Place the broken White Zip-Tie Seals back on Sheet B. Remove ballots and Count the Voted Ballots. Enter the number on the Ballot Statement, lines 2 & 8. Place the voted ballots in Red Ballot Bag (Envelope 2).

10. Count the signatures in Purple, Pink, and Supplemental (if used) Rosters. The number of signatures and the accumulated total should be at the bottom of each page in the Purple Active Roster (see page 18). Enter the total of all signatures on the Ballot Statement, line 1 and on the Declaration of Precinct Board Members (located in the front of the Purple Active Roster). Place all Rosters in Envelope 8.

11. Place all Secrecy Sleeves bottom of Ballot Box.

12. Do the math on the Ballot Statement.

a. If you balance, seal Envelopes 3 & 4. Secure Envelope 6, (white box) with security tape and all Precinct Board Members/Poll Workers must sign label.

b. If you DO NOT balance, go back and recount to verify the numbers. c. If you are unable to balance, seal Envelopes 3 & 4. Secure Envelope 6 with

security tape and write an EXPLANATION on Ballot Statement where indicated. All Precinct Board Members/Poll Workers must sign Envelope 6 label.

d. All Precinct Board Members/Poll Workers must sign the bottom of the Ballot Statement.

13. Place Envelopes 3 & 4 and Security tape in the Ballot Box. 14. Place Ballot Statement on top of Ballots in the Red Ballot Bag. 15. Retrieve the closing White Zipper Seal from Sheet A and seal the Red Ballot Bag

(Envelope 2). 16. You are now ready to pack up. 17. Disassemble the voting booths and place on cart with wickets, display board, Red

Tote, and Activator bag.

Use the Election Night Packing Checklist to confirm all items are accounted for. See example pg 47. PLEASE have Purple Results Cartridge Bag, (Envelope 1) & Red Ballot Bag, (Envelope 2)

ON LAP OF FRONT SEAT PASSENGER for quick access at the Alley Drop-off!

ITEMS TO BE RETURNED ELECTION NIGHT

1. SEALED Purple Cartridge bag (Envelope 1)- See Voting Machine Manual 2. SEALED Red Ballot bag (Envelope 2) Voted Ballots and the Ballot Statement. 3. Envelope 6 (white box): All Unused, Spoiled and Surrendered Ballots. 4. The Ballot Box:

a. All Secrecy Sleeves placed flat on the bottom. b. Envelope 3 with all voted Provisional Ballots (voter registration cards still in

the pocket of Provisional Envelope). c. Envelope 4 with all returned Vote-by-Mail Ballots, and unused portion of

Security Tape. d. Envelope 8: The Blue Signing Folder containing all required forms, Yellow

Postcards (VNC), completed voter registration cards (NOT from provisional voters), completed applications for permanent Vote-by-Mail status, all copies of all rosters and any misc papers.

& VOTING MACHINE RESULTS CARTRIDGE (Envelopes 1 & 2) YOU MUST RETURN TO YOUR POLLING SITE TO GET THEM.

IF YOU FAIL TO RETURN YOUR PAPER BALLOTS, VOTING MACHINE

The Inspector and one other board member must return ALL BALLOTS and related items on Election Night to the Elections Department,

1643 Market St., Redding, California SEE page 34 for Delivery Route

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INSPECTOR, REMEMBER THAT ALL POLL WORKERS MUST SIGN: • Declaration of Precinct Board Members (inside Purple Active Roster) • Payroll Claim Form • Ballot Statement • Envelope 6 - White box (at the end of the day) • Both Zero Proof Reports (at the end of the day)

Sheets A, B, C, D, E & F - Initialed by only 2 Poll Workers

ITEMS TO BE LEFT AT THE POLLING SITE To be placed on the cart: Voting Booths, Precinct Supply Tote with all stationary and posting supplies inside, Card Activator Bag with Audio Unit inside, ramps, signs, wickets, display board,

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Restore the Room. Leave the Polling

Site cleaner than you found it

before leaving for the night.

RETURN PROCEDURES FOR OUTLYING AREAS EXCEPTION to the procedures from page 32 A Shasta County Sheriff’s Deputy will arrive at designated locations to pick up the following items:

1. Envelope 1 - Sealed Purple Results Cartridge Bag 2. Envelope 2 - Sealed Red Ballot Bag 3. Envelope 6 – White Box 4. Ballot Box – Envelope 3, 5, & 8 & Secrecy Sleeves

• LAKEHEAD – Lion’s Club at approximately 9:00 p.m. (Estimate Only) • OAK RUN and WHITMORE – Millville School at approximately 9:00 p.m.

(Estimate Only)

This Deputy will begin his route at approximately 9:00 p.m. at Fall River Mills, Hat Creek, Burney and ending in Round Mountain.

• FALL RIVER MILLS – Fall River Mills Veteran’s Hall • HAT CREEK – Hat Creek Baptist Church • BURNEY – Presbyterian Church & CDF • ROUND MOUNTAIN – Round Mountain Community Center

The times for the precincts along the route may be delayed due to weather or emergencies. All times are estimates only.

Shasta County Elections Map of Delivery Route (NAME & DATE OF ELECTION)

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Directions: Take Pine St. (One Way North). DO NOT cross Pine St. from east side of Yuba St. See map above. Turn Left on Yuba St. Turn Left in Alley. Drop off All Required Materials with the elections staff in the alley. There will be 2 stations available for election material returns.

Do not cross Pine St. from this section of Yuba St.

Shasta County Elections 1643 Market St. 530-225-5730 Alley Drop-off Location

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MISCELLANEOUS INFORMATION

POLL WORKER GUIDELINES ELECTION DAY—All Poll Workers

All Poll Workers must report to their assigned Polling Site by 6:00 a.m. (other than afternoon 1/2 day Clerks)

At the very beginning of their shift, each Poll Worker must sign the “DECLARATION OF PRECINCT BOARD MEMBERS” found in the front of the Purple Active Roster (Clerk’s Copy) after being sworn in by your Inspector

Start your day by signing appropriate forms in the Blue Signing Folder and Purple Active Roster (Clerk’s Copy)

Payroll Claim Form must be completed and personal address confirmed by each board member

Complete an Identification Badge with name and precinct #. You must wear it all day Voting hours begin at 7:00 a.m. and continue until the last voter present at 8:00 p.m.

finishes voting and leaves the Polling Site Make sure watches and the clocks at the Polling Site are synchronized and accurate,

essential to opening and closing the polls Bring food, drinks, special medication or anything else you may need during the day Dress appropriately in clean, neat clothing Do not wear campaign buttons, t-shirts or any other items which are politically oriented Do not smoke on the property of the Polling Site Only Poll Workers are to be working the polls Visitors/friends/family must not spend time at the Polling Site during voting hours

unless they are present to vote Maintain complete order in the Polling Site ALL Poll Workers must maintain a completely non-partisan attitude while serving at the

polls Do not give out any information, advice or comments regarding the candidates and issues

on the ballot. The voters depend on you to conduct the election fairly and impartially If you find that a Poll Worker is truly offensive to other Poll Workers or to the voting public,

please contact the Elections Department or your ROVER immediately Cell phones are permitted in the Polling Site only for emergency purposes or use by Poll

Workers on a break. Constant cell phone use—either for conversation or texting—is inappropriate and must not occur

No one may record in any way, at any time, the order in which voters cast their ballots Help each other Serve all voters promptly and courteously. Be alert for voters needing assistance – sight-

impaired, hearing impaired, mobility issues, wheelchairs, etc. Poll Workers can read or perform other past time activities that do not interfere with the

voting process while voters are not present

GUIDELINES FOR OBSERVERS AND POLL WATCHERS (Sections 14221, 14223, 18370, 18502 Elections Code)

OBSERVERS SHOULD:

• Remain quiet and not disturb Poll Workers or voters • Allow the Poll Workers reasonable space

POLL WATCHERS OR OBSERVERS MAY WITNESS OR INSPECT: • Posted copy of Roster at the convenience of the Poll Workers • Procedure for opening the polls • Voting procedure during the day • Closing procedure

OBSERVERS MAY NOT: • Interfere with the Poll Workers or the voting process • Touch any voting materials (ballots, roster, etc.) • Sit at the table • Discuss any ballot or political issue • Be in the area where the voters are casting their ballots • Intimidate or impede Poll Workers or voters

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ASSISTING VOTERS WITH DISABILITIES A Special Note on the treatment of people with disabilities: Be Respectful. Focus on the person first, and the disability second. When referring to a person with a disability, use terms such as “the man with the wheelchair,” “the visually impaired woman”. Do not describe anyone as crippled, retarded, deformed, lame or crazy. These terms are unacceptable. If you do not know how to refer to a person, use the term “person with special needs.” Tips and techniques for people with disabilities . . .

1. Be respectful. People with disabilities want to be treated like everyone else. Make eye contact and speak in your normal tone and pace of speech.

2. Always ask first if the person wants your help 3. If you don’t know how to help a person, ask

Examples: • “How may I be of assistance . . .?” • “Is there anything I can do . . .?”

4. For people who use wheelchairs: • Make eye contact and speak directly to the person, not to the person’s companion • Try to place yourself at the person’s eye level • Never lean on a wheelchair or hover over the person

5. For people with developmental or cognitive disabilities: • Speak clearly and use short, easy to understand words • If the person has difficulty writing, offer to help complete paperwork • Give the person ample time to formulate his/her thoughts and respond to you • Refrain from finishing the person’s sentences

6. For people with visual impairments: • NEVER touch a service dog with out first asking permission • Tell the person about any obstacles in his or her path, e.g., “There are boxes or chairs

in the aisle ahead, so please let me guide you” • When asking person to be seated, help him or her to touch the chair • Verbalize what you are doing to help the person: “I’m entering your name and address

on the affidavit . . .” 7. For people with hearing impairments:

• Look directly at the person, and speak and enunciate clearly • Use simple words and short sentences

8. For people with speech impairments: • Ask the person to repeat if you do not understand, then repeat his/her words to be

sure you understood correctly • Use simple questions that require short answers

In all cases, BE PATIENT – and don’t be embarrassed or overly apologetic if you make a blunder.

SERVICE ANIMALS Service Animals are not pets. The Americans with Disabilities Act defines a service animal as any guide dog, signal dog, or other animal, not necessarily a dog, individually trained to provide assistance to an individual with a disability. Service animals perform some of the functions and tasks that individuals with disabilities cannot perform for themselves. Here are some tips for assisting a voter who is using a service animal:

• Address the person, not the animal • Do not pet the animal • Do not whistle or direct other noises to the animal, as such noises may be distracting • Avoid questions about the individual’s disability or what the animal does for them • Do not automatically assume that a person with a service animal is blind • If you do not like animals or are afraid of certain animals, it is appropriate to excuse

yourself and move away from the service animal • If the service animal’s behavior is disruptive or destructive, the animal may be

excluded from the poll site • If there is a complaint about an animal being present, explain that federal and state

laws protect the rights of individuals with disabilities to be accompanied by service animals

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ELECTIONEERING Electioneering is prohibited within 100 feet of the polling site. This is state law, present in California Elections Code 18370 and 18541. It is also present in case law in SPEAK UP! et al. v. Marsha A. Young (Mendocino Superior Court, 1998) and Burson v. Freeman (US Supreme Court, 1992). Every election generates some degree of emotion in the voters. Some generate an extremely high degree of emotion. Regardless of the contests on the ballot, the same rules apply. No voters are permitted to wear items in the polling site or within 100 feet of the polling site that display messages related to measures or candidates that appear on the ballot.

• Electioneering means campaigning. It cannot take place

within 100 feet of the entrance to the polling site. • Members of the public cannot pass around petitions, put

up political signs about candidate qualifications, or try to influence a voter within 100 feet from the entrance to the polling site.

• Members of the public may not wear campaign related items including hats, shirts, or lapel buttons within 100 feet of the precinct, or while voting.

• Voters who appear to vote wearing political buttons, hats or t-shirts should be politely requested to remove the item or, in the case of a shirt, to put on a jacket or turn the t-shirt inside out while in the polling site.

• Cars within 100 feet of the polling site with political bumper stickers should be moved, if possible.

PLEASE BE COURTEOUS!

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VOTER ID REQUIREMENTS (FEDERAL ELECTIONS ONLY)

In the event that a voter is marked “ID REQUIRED” on the combined Roster, the voter should be asked to provide a California Driver’s License, California ID Card or Social Security number. If the voter is unable to provide any of these, they must vote a provisional ballot, and provide one of the following forms of ID:

SATISFACTORY PROOF OF IDENTITY • driver’s license or identification card of any state • passport • employee identification card • identification card provided by a commercial establishment • credit or debit card • military identification card • student identification card • health club identification card • insurance plan identification card

“Other Documents” that satisfy the proof of identity requirement will be sufficient if the document includes the name and address of the individual presenting it, and is dated since the date of the last general election (after 11/08), unless the document is intended to be of a permanent nature such as a pardon or discharge. Other documents include a:

• utility bill • bank statement • government check • government paycheck • document issued by a governmental agency • sample ballot issued by a governmental agency • voter notification card issued by a governmental agency • public housing identification card issued by a governmental agency • lease or rental statement or agreement issued by a governmental agency • student identification card issued by a governmental agency • tuition statement or bill issued by a governmental agency • insurance plan card issued by a governmental agency • discharge certificate, pardon, or other official document issued to the voter in

connection with the resolution of a criminal case, indictment, sentence, or other matter

• public transportation authority senior citizen discount card issued by a governmental agency

• identification document issued by governmental disability agencies • identification document issued by government homeless shelters and other

temporary or transitional facilities • drug prescription issued by a government doctor or other governmental health care

provider • property tax statement issued by a governmental agency • vehicle registration or certificate of ownership issued by a governmental agency

NOTE: THE PROOF OF IDENTITY REQUIREMENT ONLY APPLIES TO FEDERAL ELECTIONS. THEREFORE, ALL REGISTRANTS SHALL BE PERMITTED TO VOTE A REGULAR BALLOT IN ALL NON-FEDERAL ELECTIONS WITHOUT SHOWING ID.

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Per the Secretary of State, elections officials shall make available to voters a list of acceptable identifications in languages appropriate for their county. Any doubt as to the sufficiency of the identification presented shall be resolved in favor of permitting the person to vote a regular ballot (Title 2, California Code of Regulations, Section 20107(b)). EMERGENCY PROCEDURES We hope that a scare or crisis never happens on Election Day, but we all need to be prepared and ready just in case it does. There is no specific threat but the potential for trouble is always there. It would not take a catastrophic emergency to disrupt an election. A simple fire alarm might prompt Poll Workers and voters to evacuate a precinct. What should you do?

• Remain calm • Be aware of your surroundings • Cooperate with local officials • Be vigilant for unusual activity • Look for anything suspicious such as a briefcase or box that does not belong • The most important line of defense against any problem is public vigilance!

ACCIDENT OR MEDICAL EMERGENCY If you need emergency assistance such as an ambulance, police or fire department personnel, contact them directly by dialing “911.” Immediately after taking care of the accident or emergency call the Elections Department at (530) 225-5730. If you have a problem or incident that is not an emergency but you need to contact the local law enforcement agency for assistance, use the non-emergency number on the back of this page and then report the matter immediately to the Elections Department.

PHYSICAL THREAT OR DISTURBANCE If anyone is unruly, abusive, or in any way threatens the safety of the Poll Workers, Voters or the orderly conduct of the Election, call “911” and then report the matter immediately to the Elections Department.

BOMB THREAT, FIRE, FLOOD Leave the building, as instructed. If you are able to remove any supplies when you leave the building without jeopardizing your safety, take the supplies in the following order of necessity:

• Roster of Voters • Ballots: Ballot Box & Red Bag

Contact the Elections Department at (530) 225-5730 as soon as possible. In the event that the polling site must be moved to another location, we will send your assigned ROVER(s) to assist with the move.

Non-Emergency Local Law Enforcement Numbers: Shasta County Sheriff - 245-6540 Redding Police Department - 225-4200 Anderson Police Department - 378-6600 In Shasta Lake, contact the Sheriff’s Department at - 245-6000 In the Burney/Intermountain Area, contact the Sheriff’s Department at - 335-4511

EMERGENCY ONLY, call 911

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PHONE NUMBERS ROVERS Each precinct will have a ROVER assigned to assist with all critical problems, ensure precincts open on time, process voters correctly, and close the precinct efficiently and effectively on Election Day. All ROVERs are County managers. They are the Poll Workers first contact for troubleshooting. Your ROVER will:

• Make contact with your precinct prior to 7:00 a.m. • Introduce themselves and give your Inspector their cell phone number for easy contact. • Review your precinct setup for any problems that could arise. • Assist in obtaining additional supplies from the Elections Department. • Observe and make sure handicapped parking is clearly marked and polling site signs

are visible. • Take an active part in resolving seal, ballot, Ballot Box, and voting equipment issues.

CONTACTS ELECTION DAY - Voter & Poll Workers Assistance Main Election Office 530-225-5730 Toll Free 888-560-8683 POLL SITE COORDINATORS - Polling Site Problems, Cancellations and/or Questions Lori Wood 530-245-6832 Cheryl Pike 530-245-6830 Linda Haase 530-225-5015

STIPEND - Pay Sheet Questions, Checks Debbie Van Eperen 530-225-5165 ELECTION SUPPLIES Drayage Company 530-241-3456 Delivery/Pickup Problems 530-241-3456 Inventory Problems 530-245-6832 EMERGENCY Injuries/Accidents/Uncontrolled Situations/Threats 911 Your precinct supplies will have several cards with the Elections Department phone number on it to give to voters who need to call us.

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BALLOT RECEIPT

DECLARATION OF PRECINCT PAYROLL CLAIM FORM BOARD MEMBERS

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SUPPLY INVENTORY RECEIPT

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BALLOT STATEMENT

POLLING SITE INCIDENT REPORT

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ELECTION NIGHT PACKING CHECKLIST

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ENVELOPE LABELS 1 AND 2

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ENVELOPE LABELS 3 AND 4

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ENVELOPE LABEL 6

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ENVELOPE LABEL 8 and BLUE SIGNING FOLDER

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SECRECY SLEEVE LIGHT BLUE NOTES SHEET