police station vidhayakpuri jaipur city (south) rajasthan, india a presentation by pushpendra singh...
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Police Station VidhayakpuriPolice Station Vidhayakpuri Jaipur City (South) Jaipur City (South)
Rajasthan, India Rajasthan, India
A Presentation By A Presentation By
Pushpendra Singh Pushpendra Singh Inspector Inspector
SHO Police Station SHO Police Station VidhayakpuriVidhayakpuri
JaipurJaipur
COMMUNITY COMMUNITY ORIENTATIONORIENTATION
Location of Police Station Location of Police Station
AmbienceAmbience
ReceptionReception
Space & FacilitiesSpace & Facilities
Information available - Information available - Reporting Crime & Other Reporting Crime & Other
ServicesServices
Reception Boards for legal information
PHYSICAL CONDITIONSPHYSICAL CONDITIONS- Ambience
- Infrastructure
- Systems approach
- New initiatives
- Conducive atmosphere
Police StationPolice Station
S.H.O OfficeS.H.O Office
Investigation Officer’s RoomInvestigation Officer’s Room
MessMess
Work StationsWork Stations
Color coded Record RoomColor coded Record Room
Color Coded Record RoomColor Coded Record Room
Inventory ManagementInventory Management
Color full & Bright Living Color full & Bright Living AreaArea
Eco - FriendlyEco - Friendly
- No trees cut
- Rain Water Harvesting
• One with nature
• Beauty with utility.
EQUAL TREATMENT FOR EQUAL TREATMENT FOR ALL…ALL…
Gender SensitiveGender Sensitive
• Female staff/Officers
• Separate rooms
• Counsellors
• Rest room
Poor man’s friendPoor man’s friend
Disabled friendly
• Ramp
• Wheel Chair
• Bell at entrance too
Senior citizens…first
Empathy for allEmpathy for all
TRANSPARENCY & TRANSPARENCY & ACCOUNTABILITYACCOUNTABILITY
Transparency & Transparency & AccountabilityAccountability
1.1. Quality management System. (ISO -Quality management System. (ISO -9001:2000) 9001:2000)
2.2. Website of Police Station Website of Police Station 3.3. Police Inquiry Voice Solution System.Police Inquiry Voice Solution System.4.4. Visit of student & people of area.Visit of student & people of area.5.5. Contact through E-mail.Contact through E-mail.6.6. Crime Charts. Crime Charts. 7.7. Telephone No. of Senior Police officers are Telephone No. of Senior Police officers are
displayed on a board for making a displayed on a board for making a complaint.complaint.
8.8. ASEAN students Visit. ASEAN students Visit. 9.9. Notable leaders, educationists.Notable leaders, educationists.10.10. Chief Minister – at 10 min. notice.Chief Minister – at 10 min. notice.11.11. Receipt to all complainants.Receipt to all complainants.12.12. Information card of each case decided.Information card of each case decided.
I.S.O. CertificateI.S.O. Certificate
ISO-9001:2000 Certificate
Website of Police Station Website of Police Station
Online - FIR
Complaint & Feed Back Box Complaint & Feed Back Box
• Physically
• Through Website also
Crime MapsCrime Maps
• Revise focus
• Beat patrolling
• Maximize utilization- of scarce manpower
Crime MappingCrime Mapping
• Scientific approach• Better planning• Best utilisation of resources• Logical reasoning• Result – prove our efforts
Transparency & Transparency & AccountabilityAccountability
Hot Lines
• Best policeman / month - photo• Incentive - to do well• High morale• Achievement orientation
Contact details of senior officersContact details of senior officers
Availability Accountability
DETENTION - DETENTION - CONDITIONSCONDITIONS
CellCell
• Neat & Clean• Separate dress• Brush, paste, bath• Some more electronic gadgets – can’t reveal• CCTV
Detention ConditionsDetention Conditions
Meeting place – Relatives , Lawyers
Crime Reduction TechniquesCrime Reduction Techniques
Beat System Beat System Community Liaison Groups.Community Liaison Groups. Police-Public Co-ordination Committee.Police-Public Co-ordination Committee. Security in A CUP OF TEA schemeSecurity in A CUP OF TEA scheme Case officer schemeCase officer scheme Hardcore schemeHardcore scheme Community Police OfficersCommunity Police Officers
Crime Reduction TechniquesCrime Reduction Techniques
Establishing Police booth in different Establishing Police booth in different areasareas
Immediate action taken on Summon & Immediate action taken on Summon & WarrantsWarrants
Verification of Helps & TenantsVerification of Helps & Tenants Rehabilitation of Hardcore CriminalsRehabilitation of Hardcore Criminals Gates in ColoniesGates in Colonies Bicycle & Motorcycle Patrolling in Bicycle & Motorcycle Patrolling in
areas , streetsareas , streets
Crime Prevention StrategiesCrime Prevention Strategies
Jan sahbhagita camp Employment to Hardcore
CPO Police Help Booth
PatrollingPatrolling
GOOD - PRACTICESGOOD - PRACTICES
GOOD PRACTICESGOOD PRACTICES
Quality Management System Quality Management System (ISO (ISO 9001-2000): 9001-2000): Faster service. Since 2005Faster service. Since 2005
Community Liaison GroupsCommunity Liaison Groups:: Members Members from the each colony to reduce threat amongst from the each colony to reduce threat amongst the people. Different Liaison Groups have been the people. Different Liaison Groups have been launched E.g. Beat C.L.G, Women C.L.G, Child launched E.g. Beat C.L.G, Women C.L.G, Child C.L.G and Youth C.L.G.C.L.G and Youth C.L.G.
Beat System:Beat System: To keep records and maintain To keep records and maintain discipline in the area.discipline in the area.
Neighborhood watch schemeNeighborhood watch scheme:: Aims at Aims at spreading awareness between neighbors to spreading awareness between neighbors to reduce crime.reduce crime.
GOOD PRACTICESGOOD PRACTICES Foreigner deskForeigner desk : : Aims at helping Aims at helping
foreigners with the directory, all the foreigners with the directory, all the Embassy and Tourist Police information.Embassy and Tourist Police information.
Sambal scheme (Senior Citizens Sambal scheme (Senior Citizens scheme)scheme): : Security services are to senior Security services are to senior citizens, who have no children or live citizens, who have no children or live alone.alone.
Services to DisabledServices to Disabled:: Wheelchair, Wheelchair, Ramps and Doorbell have been provided Ramps and Doorbell have been provided for easy access to Police Station.for easy access to Police Station.
New InitiativesNew Initiatives Jan-sahabhagita (Community-Association) Jan-sahabhagita (Community-Association)
campscamps: : TTo provide on the spot service to the complaints. o provide on the spot service to the complaints. Reduce communication gap between police and common Reduce communication gap between police and common man.man.
Police Enquiry Voice Solution System:Police Enquiry Voice Solution System: Automatic Calling System has been launched to provide Automatic Calling System has been launched to provide instant information; status of the complaints registered instant information; status of the complaints registered and contact specific officer.and contact specific officer.
Website of Police Station (online FIR):Website of Police Station (online FIR): Online Online Complaint facilities are available.Complaint facilities are available.
Security for A CUP OF TEA schemeSecurity for A CUP OF TEA scheme:: This This scheme has been launched in markets in which rate of one scheme has been launched in markets in which rate of one cup tea is taken from all the shopkeepers by the officers in cup tea is taken from all the shopkeepers by the officers in return to provide a security guard for their sake.return to provide a security guard for their sake.
Verification of househelps & tenants:Verification of househelps & tenants: Records Records are maintained in order to reduce crime.are maintained in order to reduce crime.
New InitiativesNew Initiatives Rehabilitation of hard core criminalsRehabilitation of hard core criminals::
Employments are provided to the hardcore Employments are provided to the hardcore criminals helping them to live a decent life.criminals helping them to live a decent life.
Operation Garima (Pride)Operation Garima (Pride): : Launched Launched specially for Girls and women to Empower them.specially for Girls and women to Empower them.
Case officers schemeCase officers scheme:: Each officer has Each officer has been allotted a specific case of a serious offence been allotted a specific case of a serious offence to pursue & ensure punishment for guilty.to pursue & ensure punishment for guilty.
Color coded records:Color coded records: Different records are Different records are maintained in different colors, so that any maintained in different colors, so that any laymen can identify correctly.laymen can identify correctly.
Receipt System: Receipt System: Transparency to show Transparency to show cognizance take of each complaintcognizance take of each complaint
Information of case Result : Information of case Result : Complaint Complaint informed about final result of each case.informed about final result of each case.
Beat SystemBeat System
Beat Map
Beat Bag
Beat Const.Information in Beat Area
Reduction in CrimeReduction in Crime
Moving in right directionMoving in right direction Scientific approach.Scientific approach. Community involvement.Community involvement. High Commitment. High Commitment. Synergy- Police & Community.Synergy- Police & Community.
Comparative Chart of Burglary cases Comparative Chart of Burglary cases
Month Nov. 2007Month Nov. 2007
10
14
11
8
3
0
2
4
6
8
10
12
14
2003 2004 2005 2006 2007
Burglary
Burglary Burglary YearYear Registered casesRegistered cases
Nov. 2003Nov. 2003 1010
Nov. 2004Nov. 2004 1414
Nov. 2005Nov. 2005 1111
Nov. 2006Nov. 2006 88
Nov. 2007Nov. 2007 33
Results
Comparative Chart of Vehicle Theft cases Month Nov Comparative Chart of Vehicle Theft cases Month Nov . 2007. 2007
40
81
61
91
67
0
10
20
30
40
50
60
70
80
90
100
2003 2004 2005 2006 2007
Vehicle Theft
Vehicle Theft Vehicle Theft YearYear Registered casesRegistered cases
Nov. 2003Nov. 2003 4040
Nov. 2004Nov. 2004 8181
Nov. 2005Nov. 2005 6161
Nov. 2006Nov. 2006 9191
Nov. 2007Nov. 2007 6767
Results
Comparative Chart of Other Theft cases Month Comparative Chart of Other Theft cases Month Nov . 2007Nov . 2007
7989
110
70
41
0
20
40
60
80
100
120
2003 2004 2005 2006 2007
Other Theft
Other Theft Other Theft YearYear Registered casesRegistered cases
Nov. 2003Nov. 2003 7979
Nov. 2004Nov. 2004 8989
Nov. 2005Nov. 2005 110110
Nov. 2006Nov. 2006 7070
Nov. 2007Nov. 2007 4141
Results
DIGNITARIES VISITING DIGNITARIES VISITING POLICE STATIONPOLICE STATION
&&THEIR COMMENTSTHEIR COMMENTS
Chief Minister of Rajasthan
Comments Comments
“I have no words to describe this change, so amazing, will have to suffice congratulations & keep up the good work”
-Vasundhara Raje
Chief Minister
Rajasthan
““I am amazing by the I am amazing by the achievements at this police achievements at this police station both in physical & station both in physical & human Capital most striking human Capital most striking in the integration with the in the integration with the community. Of Course I see community. Of Course I see the tremendous mindset the tremendous mindset change & the pride with change & the pride with which each Police person has which each Police person has risen to the occasion.risen to the occasion. I can only say that this is I can only say that this is a role model of the nation, a role model of the nation, Bravo.”Bravo.” -AmitMitra -AmitMitra - -SecretaryGeneral, SecretaryGeneral, FICCI FICCI
CommentsComments
Comments Comments
““This Police Station has been This Police Station has been completely turned around completely turned around and is now a model police and is now a model police station. My congratulations station. My congratulations to all responsible excellence to all responsible excellence
work.”work.”
- - Admiral Madhvendra Admiral Madhvendra Singh Singh
Ex. Naval Chief of Ex. Naval Chief of India India
Comments Comments
“ “Undoubtedly this is the best police Undoubtedly this is the best police station that I have seen in my station that I have seen in my career. My best wishes & career. My best wishes & compliments to Sh. Pushpendra compliments to Sh. Pushpendra singh , SHO and his staff for singh , SHO and his staff for transforming this police station transforming this police station into a truly modal police station.into a truly modal police station.
I wish one day all the police I wish one day all the police station of India (about 14,000) will station of India (about 14,000) will be like vidhayakpuri police be like vidhayakpuri police station.”station.”
Mahendra Kumawat,IPSSpacial secretaryMinstary of Home affairs, India
Comments Comments
“ “Today I visited the Police Station Today I visited the Police Station Suddenly. I can’t believe that a Suddenly. I can’t believe that a Police Station can be like this. I Police Station can be like this. I give my best wishes to S.H.O give my best wishes to S.H.O Mr.Pushpander Singh and his Mr.Pushpander Singh and his team. Their hard work and team. Their hard work and dedication has bought this Police dedication has bought this Police Station to the International Level. Station to the International Level. The Police Station is well The Police Station is well maintained and well equipped.”maintained and well equipped.” - Rajendra Chaudhary
Chief Judicial Magistrate,
Jaipur
““A very good response & will say that, if a A very good response & will say that, if a person wants justice then it is my humble person wants justice then it is my humble request to that person please come to police request to that person please come to police station & say help.” station & say help.”
- Renu - Renu A Complainant A Complainant
Comments
OTHER - ACTIVITIESOTHER - ACTIVITIES
Police for the PeoplePolice for the People
Children & Women at PS
Knowing Police & Policing
Motto of S.H.O.Motto of S.H.O.
“MAKE - OBEYING A LAW A FASHION, “MAKE - OBEYING A LAW A FASHION,
POLICE PERSONNEL SHOULD AS IF HE IS POLICE PERSONNEL SHOULD AS IF HE IS IN SERVICE INDUSTRY,IN SERVICE INDUSTRY,
&&WE CAN’T ACHIEVE 100% BUT WE CAN WE CAN’T ACHIEVE 100% BUT WE CAN
ATTAMPT FOR 100%”ATTAMPT FOR 100%”
PUSHPENDRA SINGHPUSHPENDRA SINGH S.H.O S.H.O
CHARITY BEGINS AT CHARITY BEGINS AT HOMEHOME
GYM
Healthy Body keeps a healthy Healthy Body keeps a healthy mindmind
Yoga – Mental disciplineYoga – Mental discipline
Leading by exampleLeading by example
DGP with CLG Members
ConclusionConclusion
TEAM –That Made it all happenTEAM –That Made it all happen
““This is not an ISO police This is not an ISO police Station but an Station but an EYE EYE OPENEROPENER Police Station.” Police Station.”
- Shiv Khera- Shiv Khera
International MotivatorInternational Motivator
QUOTATIONQUOTATION
PHYSICALLY – we know where we PHYSICALLY – we know where we are are
DEEP DOWN INSIDE – we know DEEP DOWN INSIDE – we know where we want to be where we want to be
STRIVE FOR EXCELLENCE – we will STRIVE FOR EXCELLENCE – we will march on..march on..
THANK - YOUTHANK - YOU