Project management meets Web 2.0January 2009 Henk-Jan van der Klis & Rick Mans Capgemini

Introduction

2009 Capgemini

ArchitectF60 Business Analysis

with Capgemini since 1/4/2007

Rick Mans

Engagement manager B52 Insurance & Pensions

with Capgemini since 1/1/1999

Henk-Jan van der Klis

Web 2.0, when used in the context of analysis and promotion of web technology, refers to a perceived second generation of web-based communities and hosted services — such as social-networking sites, wikis and folksonomies — which aim tofacilitate collaboration and sharing among users.

Technovision definition

Web 2.0 is a term describing the changing trends in the use of World Wide Web technology and web design that aim to enhance creativity, communications, secure information sharing, collaboration and functionality of the web.

Wikipedia definition

Web 2.0: Community, Communications, Collaboration and Creativity

Web2.0 defined

2009 Capgemini

Web 2.0: More than just modern chat boxes

2009 Capgemini

Projects in a web 2.0 setting within Financial Services

2009 Capgemini

Hosted services

Secured information sharing, enhanced functionality

Project Management 2.0 (social project management) is the natural evolution of project management practices brought by Web 2.0 technologies. This second-generation Web environment has imposed itself by virtue of new Web services and applications, which quickly replace traditional project management software. Such applications include: blogs, wikis, collaborative software, etc. With broadband as the new utility, virtual teams now can work together much more efficiently by utilizing the new-generation, Web-based project management tools.

These tools challenge the original definition of project management. Project Management 2.0 represents a dramatic shift toward having collaboration as the heart of project management. The transformation appears in the role of the project manager and in the interaction with clients.

Wikipedia definition

Project management 2.0?

2009 Capgemini

.

IPMA Projectie december 2008

Project management, tools and collaboration illustrated

2009 Capgemini

.

IPMA Projectmanagement Parade april 2009

•Projectmanagement wiki (Capgemini / IPMA-NL)•Confluence wiki at Achmea projects

Wiki for communication and knowlegdge sharing

Project management meets web 2.0 illustrated

2009 Capgemini

• LinkedIn• Plaxo

Profile, resume for hiring

• Basecamp• Comindwork

Web-based project management

•Remember the Milk•GTD Inbox for Gmail (Firefox add-on)

Getting things done

Web 2.0 comes to Microsoft Outlook

2009 Capgemini

Wait a minute! Web 2.0 -> Collaboration as the heart of project management

2009 Capgemini

Consequences of Web 2.0

2009 Capgemini

Joining the Web 2.0 experience has a positive impact

Use LinkedIn and Plaxo to evaluate new hiresNew hires often participate in various online profile sites. Use it to your advantage!

Try before you buy

You can always access your e-mail, planning, project documents.

The web is always on

“Opening up” is the thing to do.Be transparent about everything involving your project, and invite participation.Get to know and trust your userbase: integrate their feedback in your iterations.

Transparency

Feed stakeholders. Give your stakeholders a platform for expressing their thoughts.

Communications platform

2009 Capgemini

Ignoring Web 2.0 could potentially bring bad things

Do you have a policy on blogging?Channel the enthusiasm of your blogging project members and stakeholders by either setting clear guidelines, or by fully trusting and allowing everything.

Blogging

Is your communication strategy tuned towards Web 2.0?Embrace the new, unconventional marketing opportunities that Web 2.0 brings!

Communication strategy

Unhappy stakeholders / customers tend to be very vocal!From the outside, no one can see if those unhappy customers represent a minority.

Unhappy customers

2009 Capgemini

Blogging policy extended

Web 2.0 benefits are mainly qualitative in nature

2009 Capgemini

– Increase employee attraction by using talents to participate in innovation;– Introduce a lean landscape of information systems;– Capture knowledge more efficiently;– Make data easily available and exchangable between departments;– Increase collaboration;– Be more agile and strategically lined up to target your competitors;

Web 2.0 applications allow you to

innovate

You can’t control conversations

2009 Capgemini

– Reputation is what other make of it. The ‘outside world’ creates and breaks reputations.– If you do not participate in this conversation with the ‘outside world’, the ‘outside world’

will define your reputation.– Texts on internet are always there.– Damage control

You are what others tell about you

Een goede (online) reputatie komt te voet en gaat te paard

What are people telling about you? What are they telling about your project, program, client or Capgemini?

2009 Capgemini

There are many web 2.0 alternatives to a water cooler or coffee machine

Is your project scope unique or do you try to reinvent the wheel?

2009 Capgemini

.

Project management knowledge & practices are freely available online

2009 Capgemini

Projectmanagement wiki – PRINCE2

.

Deliver – Unified project management

Web 2.0 is about emerging trends. Do experiment just like Capgemini and us

2009 Capgemini

• Follow• Create• Engage

Bottomline

Project management + web 2.0 = Project management 2.0?

2009 Capgemini

• Another marketing buzz word?• Does web 2.0 change project management or communications paradigms?

Does Wikipedia tell the truth?

Project management + web 2.0 = Social project management?

2009 Capgemini

• Is Agile project management the way to escape project management 1.0 failures?• Can every project assignment be broken into smaller projects?• What’s new?

Does Slideshare tell the truth?

Your questions & feedback, please (you don’t have to follow us on Twitter)

2009 Capgemini

http://www.capgemini.com/technology-blog/http://twitter.com/rickmans

http://www.linkedin.com/in/rickmans

Rick Mans

http://www.henkjanvanderklis.nl http://twitter.com/hjvanderklis

http://www.linkedin.com/in/henkjanvanderklis

Henk-Jan van der Klis