Clyst St Mary Community Flood Plan Adopted 14 November 2011

Coordinator Name: Michael Norman

Coordinator contact telephone number: 01392.877012

Deputy Coordinator: Christine Enefer

Deputy Coordinator contact telephone number: 01392.875683

Flood line quick dial number: 0845 988 1188 – OPTION 1 - QUICKDIAL 162078

Registered Flood warning area: River Clyst at Clyst St Mary

Contents

Sections1 Trigger points Table of actions

2 Locations at risk of flooding Identification / maps

3 Properties and Wardens Telephone numbers / Wardens / resources

4 Flood prevention and local contacts Possible preventative measures & locations

5 After a flood Post event actions

6 Appendix Area information and maps/ Personal Flood Plan

Version

Version Date Author Change Description1 Sept 2010 Jackie Grainger Created document.

2 Jan 2011 Rob Hatton Comments incorporated in plan

3 Feb 2011 Mike Norman Final Draft – 1st Edition

1 Action to be taken at Trigger Points

Flood alert- Coordinator to contact Wardens, identify resources available, are all Wardens

available? - Coordinator to contact Flood line quick dial number for updates and monitor

situation- Coordinator and Wardens to review recognised prevention measures

Flood warning

- Coordinator to advise Wardens- Wardens to contact local residents - Wardens to check on vulnerable residents - Wardens and residents look at possible mitigation of flood risks - Coordinator to contact local farmers etc if heavy machinery may be required

Severe flood warning- Coordinator to advise Wardens to contact residents and vulnerable persons - Wardens to communicate flood situation to local residents- Wardens to check that vulnerable people are protected or evacuated- Coordinator to contact Devon County Council, SWW, Environment Agency,

EDDC, Fire and Police- Coordinator to contact village hall key holders and arrange for hall to be

opened as evacuation centre

Heavy rainfall warning- Coordinator to advise Wardens to contact residents and vulnerable persons- Wardens to communicate flood situation to local residents- Wardens to check that vulnerable people are protected or evacuated- Coordinator to contact Devon County Council, SWW, Environment Agency,

EDDC, Fire and Police- Coordinator to contact village hall key holders and arrange for hall to be

opened as evacuation centre

2 Locations at risk of flooding

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The plan covers the properties liable to flooding from the River Clyst and flash floods from the high ground to the east of Frog Lane, as shown on the plan at Appendix A.

Area number

Area Name Identification of possible cause of

flooding

Direction of flooding

1. Old Bridge to Half Moon Pub

a) River / Mill Leat Rising water from breached river banks and flood plain

b) Rainfall Downhill from village2. Frog Lane a) River / Mill Leat i) Mill Leat breached at week

point – flow down Frog Lane towards village centre.ii) Mill Leat banks breached iii) Rising water from breached river banks and flood plain

b) Rainfall Downhill from village centre and downhill from Bishops Court Lane.

3. Shop to Half Moon Pub (will impact on above areas)

a) Rainfall and blocked drainsb) River

Downhill from roundabout and village

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Map showing Clyst St Mary: Frog Lane, Bishops Court Lane, Winslade Park

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1

2

3

5

3 List of Wardens and assigned properties within the identified flood risk areas

Area number

Area Name Properties Warden & contact number

1. Old Bridge to Half Moon Pub

Half Moon Inn1 Glenfield Cottages2 Glenfield CottagesGlenfield HouseGlenfield View

Riverside CottageCommings Marsh1 Forge Cottages2 Forge Cottages3 Forge Cottages4 Forge Cottages

Graham – 01392.879888Graham – 01392.879888Graham – 01392.879888Graham – 01392.879888

Christine – 01392.875683Christine – 01392.875683Christine – 01392.875683Christine – 01392.875683Christine – 01392.875683Christine – 01392.875683

2. Frog Lane Newhouse Farm AnnexeNewhouse FarmhouseThe Willows1 – 3 Brockwells CourtBrockwells FarmPippinsDenver

Millstream CottageMill HouseMill Cottage35 Frog LaneWildwood31 - 33 Frog Lane

Clyst MeadowsStill WatersClyst HazeSidewaysLittle Nova

1 - 8 Tugela Terrace

David – 01392.873492David – 01392.873492David – 01392.873492David – 01392.873492David – 01392.873492David – 01392.873492David – 01392.873492

Lee – 07710 288914Lee – 07710 288914Lee – 07710 288914Lee – 07710 288914Lee – 07710 288914Lee – 07710 288914

Mike - 01392877012Mike - 01392877012Mike - 01392877012Mike - 01392877012Mike - 01392877012

Jackie – 01392.879177

3. Shop to Half Moon Pub (will

The CastleMillstream Lodge

Christine – 01392.875683Christine – 01392.875683

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Area number

Area Name Properties Warden & contact number

impact on above areas)

Russets CourtAll in LongmeadowFlat 1 Longmeadow Flat 2 Longmeadow WellhouseLamoric

Christine – 01392.875683

Mike – 01392877012Mike – 01392877012Mike – 01392877012Mike – 01392877012

The Coordinator and Wardens have been issued with full details of all residents in the properties listed above, together with a list of vulnerable people who may require extra assistance. That information is not included in this plan.

4 Flood prevention and useful contacts

Possible flood preventions in the identified areas and problems if flooding occurred

Area number

Area Name Action Plan for Flooded areas and identification of problems

All areas Pre- FloodAnnual check to be made to the drainage system and report to Highways and SWWAnnual check on Flood Defences and report to Environment AgencyAnnual meeting with wardens to review plan and check contact details and property lists Annual check of external contact details(all the above to be organised by coordinator)Wardens to visit new residents to explain arrangements and give out personal flood plan template and information leaflet

During FloodArrange for road closure/diversion signs to be erected by HighwaysAdvise Police of any vulnerable people who may require evacuationIn the event of power failure, request emergency back-up from South West Water for surface water pumping stationNotify Devon County of the need to evacuate

Annual Reviews

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Area number

Area Name Action Plan for Flooded areas and identification of problemsSend reminders to all those residents within the flood risk area about arrangements and the need for them to review their own Personal Flood Plan

Important telephone numbers for your information Agencies/local farmers / business agreed to help

Organisation Telephone number(s) and any contact information

Devon County Council

Highways – 0845 155 1004

East Devon District Council

First - 01395.516551 (there is an out of hours connection) In Case of an Emergency – Pam Harvey, Civil Contingencies Manager – 01935.462303/07734568967/07797797037

S.W.W. 0800 169 1144 (01392.446688)Environmental Agency

0845 988 1188

Police 999Fire 999Village Hall key holders

Rob Hatton 01392 874305Karen Hurst 01392 873402

Farmers Broom – details yet to be obtainedWestpoint Mike Jones (caretaker living on site) 07884 044814

Ray Baker (Works foreman) 07792 111666Richard Maunder (Chief Executive)  07831 303264

Met Office info centre

0870 9000100

Local Flood Wardens

See page 5/6 & 14

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The National Flood Forum 01299.403055Admin/Fax: 01299.403101E-mail: info@floodforum.org.ukWebsite: www.floodforum.org.uk

Gas Emergency Number 0800 111 999Useful Tips in the Event of a LeakTurn off gas at meterOpen all doors and windowsPut out any naked flamesDo not smokeDo not switch on or off any electric

Electricity Emergency Number 0800 365 900Local Radio Stations Radio Devon 95.8 – 103.4 FM

Heart 96.4 – 97/103 FMExeter FM – 107.3

5 After a flood – future planning, details of what can be learnt in each area

The Coordinator will convene a meeting of all Wardens within one month of any flood incident to identify improvements to procedures and practices and lessons learnt. This could include representatives from the Environment Agency, Devon County Council and others depending on the severity of the event.

Residents should be invited to discuss any proposals they have for individual property flood protection.

6 Appendices

Page 9 Map identifying areas prone to floodingPages 10/11 Maps detailing water pipe systems of Clyst St MaryPage 12 Personal Flood PlanPage 14 Wardens contact details

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Personal Flood Plan

What to do if flooding is expected Watch water levels and stay tuned to the local radio or TV. You can also get

updates by phoning the Floodline on 0845 988 1188 Alert your neighbours, particularly the elderly Move food, valuables, pets, livestock other items to safety Put sandbags or flood boards in place Prepare to turn off gas and electricity Be prepared to evacuate your home Protect yourself, your family and others that need your help Try to keep calm, and to reassure others, especially children Co-operate with emergency services and local authorities Prepare for evacuation

What to do after a flood – consider first Do not enter your house until all floodwater has been removed. Devon and

Somerset Fire and Rescue Service may be able to help you with pumping floodwater out of your house. Remember others may also need this help so you may have to wait your turn.

If nearby traffic is causing further flooding to your property contact the Police. Alternatively, if flooding is being caused by a public sewer contact the water company. 

Always wear rubber gloves to move objects or clean surfaces that have been in contact with the floodwater, as the water will have been contaminated with sewage and other pollution.

Don't dispose of damaged goods until your insurers have had a chance to inspect them

Get a qualified plumber and electrician to reconnect appliances. Look in the Yellow Pages or on www.yell.com under 'flood damage'.

Don't use electrical equipment that has been exposed to flood water until checked by a qualified electrician.

Avoid young children playing directly on timber floorboards or damaged tiled floors until the floors have been fully repaired, as injury could arise due to sharp edges of tiles or raised nails in the floorboards.

Do not let young children play on affected areas until they have been cleaned down and restored to their normal condition. Children should always wash their hands after playing outdoors, especially before eating or preparing food.

Regularly vacuum up any loose material and dust. Contact your doctor if you become ill. You may have swallowed contaminated

floodwater. We can help the elderly and vulnerable return to their homes.

Cleaning up

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Ventilate your house after flooding - less damp is less damage. Put on protective clothing before starting any clean-up. Remove all soft furnishings and fittings that are damaged beyond repair. Remove dirty water and silt from the property including the space under the

ground floor if you have wooden floors. This space may need pumping out. Wash down all hard surfaces with hot soapy water and a domestic disinfectant

(following manufacturer's directions as to concentrations) to wash over all hard surfaces after cleaning.

Clothing, bedding and other soft/fabric articles including children's toys etc should be laundered at the highest temperature as indicated on manufacturer's instructions. If this is less than 82 degrees centigrade the articles may still contain bacteria.

Other soft furnishings that have been contaminated and cannot be put in a washing machine on a hot wash (as above) will have to be professionally cleaned or if this is not possible may have to be disposed of.

Contact our Environmental Protection Team for any advice on clearing up if you have any doubts about it.

Seek professional advice (structural engineer) if your property is damaged.

Food preparation and storage Don't eat any food that has been covered by or come into contact with sewage or

floodwater. Wash your hands before and after preparing food. Ensure all surfaces that food will come into contact with are sound and

disinfected. If work tops and other areas show signs of damage, avoid food contact with these areas. Particularly make sure that the shelves including those in your refrigerator where food is stored are cleaned and disinfected.

Food preparation surfaces should be wiped down using hot tap water containing washing-up-liquid, and dishes and other utensils should also be washed in hot tap water containing washing-up-liquid. You could also use food safe disinfectant to sanitise the surfaces, dishes and other utensils.

All crockery, pots and pans should be thoroughly washed and rinsed with hot soapy water before using. If any of these are badly chipped or damaged do not use. You could use a food safe disinfectant to sanitise them after cleaning.

Frozen food that has been at ambient temperature for a few hours should be discarded in an appropriate manner. Check with insurers before disposal.

Don't eat garden or allotment vegetables that have been covered by sewerage or floodwater.

Don't be tempted to try and salvage damaged food -- including tins as they may be contaminated with sewage and chemicals left from the floodwater.

 

Insurance Check your insurance policy and contact your insurance company immediately. The majority of household policies provide insurance cover for flooding. If you

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are a tenant and have taken out contents insurance, household contents, fixtures and fittings should be covered; it is normally the responsibility of your landlord to provide building insurance.

If you are uninsured you will most likely be responsible for covering all costs of flood damage. Remember to keep records of flood damage (photos etc).

Things for you to Consider

Sandbags – check with East Devon District Council for supplies Familiarise yourself with where to obtain sandbags Home flood emergency bag containing suggested contents as below A wind up radio a wind-up torch First aid kit A copy of your contact list Bottled water Mobile phone and charger Warm clothing Essential medication and personal items (glasses) Baby food, nappies Wallet, purse and bank cards Pet carrier, collar and lead (take pets with you) Know how to turn off your gas, water and electricity. Even if you listen to other stations, know how to tune into your local radio station

for public information in an emergency. Check your insurance cover is up to date.

Wardens Contact Details

Graham Hurcombe – 01392.879888 Christine Enefer – 01392.875683 Jackie Grainger – 01392.879177 David Pritchard – 01392.873492 Lee Davison, 1 Brockwell Court – 01392.875477 / 07710 288914 Michael Norman – 01392.877012

 

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