1. Pharmacy Technician and Clinical Medical AssistantCareers for Young and Old

2. Presenters

Dr. Wendy Flint, Senior Vice President, Boston Reed College, Napa, CA (Former Director of Continuing Education at College of the Desert, Palm Desert, CA)

Rhonda Dixon, Coordinator, Continuing and Community Education, Mt. San Jacinto College, San Jacinto, CA

Lorrie Berry-Trudeau, Community Education and Contract Education Coordinator, Shasta College, Redding, CA

Corine Doughty, Community Education and Contract Education, Rio Hondo College, Whittier, CA

We are here to help you make a decision to offer Pharmacy Technician or Clinical Medical Assistant through your fee-based non-credit program using a third-party approved provider. 3. WANTED HEALTH CARE PROFESSIONALS! 4. Objectives

Evaluate the need for Pharmacy Technician or Clinical Medical Assistant training in your community

Define PT and CMA Careers

Share best practices about career certificate programs using an outside vendor and its profitability for your college

Share best practices on marketing techniques that worked for the community college programs

Summary How to make a decision to offer a pharmacy technician program

5. Health Industry Need

Six of the ten fastest growing occupations from 2005-12 are in the allied health field

According to the US Department of Labor the need for Pharmacy Technicians is expected to grow 30% by 2012 (Pays $12 to $24 per hour).

50% increase for Clinical Medical Assistants (Pays $10 to $16 per hour).

Texas announced a future need of 45,000 nurses

Walgreens recently announced they will hire 10,000 pharmacy technicians over the next 5 years

6. Health Industry Need

It is estimated that the U.S. shortage of registered nurses (RNs) will increase to 340,000 by the year 2020.

Though this is significantly less than earlier projections for a shortfall of 800,000 RNs which was made back in 2000, the study notes that the nursing shortage is still expected to increase by three times the current rate over the next 13 years.January/February 2007 issue ofHealth Affairs

7. Demand for Health Career Training 8. Why is there an increased demand?Any Guesses?

Older population need for skilled healthcare workforce

Baby boomers approaching need for medical assistance and medications

Increased retail outlets including pharmacies in grocery stores and Wal-Mart

24 hour retail pharmacies more employees for shifts

People are living longer medical cures

Some states now allow 2 to 3 pharmacy technicians per pharmacist

9. Why is there an increased demand?

More nurses and skilled healthcare professionals leaving the workforce due to retirement

Medical Assistants can pursue nursing career paths, using their education and clinical experience

Increase in the number or urgent care clinics.

Increase in the number of nursing home or assisted living facilities

10. How the Nursing CareerLadder Works RN VN CNA / CMA Minimum AS Degree required ultimately 11. Pharmacy Technician Responsibilities

Does most of the work in preparing and selling prescriptions (Pharmacists focus on patient care) (Pharmacists check every prescription that technicians prepare before it is given to a patient)

Techs retrieve, count, pour, weigh, measure, and mix medication

Prepare labels and select prescription containers

66% in retail environment

12. Pharmacy Technician Responsibilities

Establish and maintain patient

profiles

Prepare insurance claim forms

Take inventory of prescription and over-the-counter medications

Clean and help maintain equipment

Manage the cash register

In hospitals prepare and deliver medication; assemble a 24-hour supply

13. Clinical Medical Assistant Responsibilities

Work in a physicians office or a clinic setting

Perform procedures for rooming a patient

Obtain vital signs of a patient

Perform basic wound care

Drape patients

Collect specimens

Administer oral and injectable medications

14. California State Requirements

Clinical Medical Assistant must meet all training requirements of the State of California as set forth in Section 1366 of the California Code of Regulations and qualified to take the optional California Medical Assistant Associations certification exam.

Pharmacy Technician becomes eligible to apply for registration as a Pharmacy Technician upon completion of 182 hours of classroom instruction and 120 hours of pharmacy externship coordinated by an approved provider in the state.Students are prepared to take the optional national Pharmacy Technician Certification Board (PTCB) exam.

15. Pharmacy Technician Great Career for All Ages

Work evenings, nights and weekends choice of shifts

Work part time while studying to become a pharmacist

Learn medical terminology while studying to be a nurse

Opportunity for higher wages than retail

All ages welcomed in the field

Great new career for boomers or part-time career for beyond boomers

16. Clinical Medical Assistant Great Career for All Ages

Choice of shifts in urgent care clinics, nursing homes, or hospitals.

Learn medical terminology while studying to be a nurse

Minimal requirements to enter field.

All ages welcomed in the field

Many CNAs want to move up into this career

17. Pharmacy Technician and Clinical Medical Assistant Training and the 21 stCentury Working Population

Certificate Programs with Theory and Lab for busy adults

• Only 6 months in length

• On Saturdays or 2-evenings a week

• Accelerated and integrated for adult learners

• Uses adult learning theory of practice and student-to-student engagement

• Allows for family daycare

• A great career pathway for other health careers, including nursing

• Includes an externship in a pharmacy or doctors office

• Provides opportunity for employment

• Affordable compared to private institutions

18. An Aging Workforce *Source: Bureau of Labor Statistics,Monthly Labor Review , February 2004 19. Rhonda Dixon, Coordinator, Community and Continuing Education

Community Need

Geography and Growth

Campuses

Healthcare workforce need

Revenue need

Working with vendor

Number of enrollments

Implementation

Courses currently and in the future

Ease of implementation

Successful Orientations

Advertising Samples

Profits for program

20. Lorrie Berry-Trudeau Community Education and Contract Education CoordinatorRedding, California

Community Need

New campus downtown Redding

Community Education mission

Number of enrollments

Implementation

Current Courses: Pharmacy Technician and Clinical Medical Assistant

Marketing ideas that worked

Partnering with WIB

21. Corine Doughty, Community Education and Contract Education, Whittier, CA

Community Need

Working with disadvantaged students

Enrollment challenges

Implementation

Using SLM (Sallie Mae Financial) Loan process

Payment Plan

Working with college MIS program (i.e. PeopleSoft)

RIO HONDO COLLEGE http://www.riohondo.edu/ecd/CECD/pharmacy.htm 22. We can help you register your students 23. 24. CDI Web-Based Registration System

CDI Advantages:

No local servers to purchase or maintain.

No specialized software to install or update.

Handle data only once.

Immediate access to mission-critical data.

25. Cost of Programs Nationally

• Adult schools - $1600+

• College Certificate with third-party vendor - $2195 - $2425 (cost to student)

• College/University Credit or Non-Credit Certificate Programs - $4000 - $6000

• Private schools - $6000 - $10,000

• Major cities - $10,000 - $17,000

26. How Do I Make a Decision?

Evaluate if your college or a college near you already has a non-credit or credit pharmacy technician program.

Evaluate the number of retail pharmacies, grocery pharmacies, urgent care clinics, doctors offices, assisted care facilities and hospitals in your area.

Talk to a few retail pharmacies and question their interest in having externship placements from your college that are fully trained and/or PTCB test ready or passed.

Both programs include externship coordination.

Test the market there is no risk to you.