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HCC Coleman College for Health Sciences

Pharmacy Technician Program

PHRA 1313 Community Pharmacy Practice

Semester & CRN

Summer 2013 – 1st 8 weeks CRN: 47797

Instructor’s Contact Information

Lecture (All CRNs) Mrs. Liz Wilroy, MAEd, CPhT, PhTR 713.718.7352 liz.wilroy@hccs.edu

Lab (All CRNs) Mrs. Liz Wilroy, MAEd, CPhT, PhTR 713.718.7352 liz.wilroy@hccs.edu

Office Location and Hours*

Mrs. Wilroy Office: 3-04.1 Office Hours: Monday - Friday: 12:15 p.m. – 1:15 p.m.

Mrs. Wilroy Office: 3-04.1 Office Hours: Monday - Friday: 12:15 p.m. – 1:15 p.m.

Course Location and Times

Texas Medical Center - John P. McGovern Campus 2450 Holcombe Blvd, Suite 3 Houston, TX 77021-2040 LECTURE Room 3-07

CRNs: 47797 Thursday 10:15 a.m. - 12:15 noon + 2 hours weekly online content

LAB Room 3-18

CRN: 47797* Mon, & Wed 9:00 a.m. -12:00 p.m *Students have registered in a specific CRN for a specific lab time and must adhere to that schedule. Any changes must be cleared with the lab instructor BEFORE the change is to occur. Lab time changes are at the discretion of the instructor.

Course Semester Credit Hours

Credit Hours 3.00

Lecture Hours 2.00

Laboratory Hours 3.00

Total Course Contact Hours

80 Course Length

8 weeks Type of Instruction

Face-to-Face Lecture & Lab Web Enhanced

Course Description:

Introduction to the skills necessary to process, prepare, label, and maintain records of physicians' medication orders and prescriptions in a community pharmacy. Designed to train individuals in supply, inventory, and data

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entry. Includes customer service, count and pour techniques, prescription calculations, drug selection and preparation, over-the-counter drugs, record keeping, stock level adjustment, data input, editing, and legal parameters.

Course Prerequisite(s)

PREREQUISITE(S):

HPRS 1201 with a minimum grade of B or better Admission into the Pharmacy Technician Program and

MATH 0308 with a minimum grade of C or better and

GUST 0341 with a minimum grade of C or better and

ENGL 0300 with a minimum grade of C or better

Program Learning Outcomes

Upon completion of the HCC Coleman College Pharmacy Technician Program, the student will be able to: 1. Perform the calculations necessary to accurately prepare pharmaceutical products for dispensing in retail, home care and hospital pharmacy practice settings 2. Demonstrate professional behavior, maintain confidentiality, and practice safely within the scope of practice of the pharmacy technician in retail, home care and hospital practice settings 3. Process prescriptions and prepare pharmaceutical products for dispensing in compliance with current legislation, established standards and policies and procedures in retail, home care and hospital pharmacy practice settings 4. Assist the pharmacist in optimizing medication therapy management and product distribution using current technologies in retail, home care and hospital pharmacy practice settings

Course Student Learning Outcomes (SLO)

Upon completion of PHRA 1313 – Community Pharmacy Practice, the student will be able to: 1. Interpret medical and pharmaceutical vocabulary including abbreviations and symbols used in processing prescriptions in a community pharmacy. 2. Summarize the importance of environmental safety standards, pharmacy safety, and personal safety and hygiene. 3. Utilize information technology. 4. Demonstrate the procedures and work flow operations relating to processing prescriptions and preparing medications in an ambulatory setting.

Learning Objectives

Interpret medical and pharmaceutical vocabulary including abbreviations and symbols used in processing prescriptions in a community pharmacy. 1. Memorize and recall common medical and pharmaceutical vocabulary, abbreviations and symbols used in a community pharmacy. 2. Translate and transcribe accurately community pharmacy prescriptions. Summarize the importance of environmental safety standards, pharmacy safety, and personal safety and hygiene. 1. Provide examples of how a pharmacy maintains the safety of its environment and employees. 2. Explain and describe the role of the TSBP, DEA, FDA, and OSHA in Pharmacy and personal safety. 3. Demonstrate the proper professional appearance and hygiene practices required of a Pharmacy Technician in a community Pharmacy setting. Utilize information technology. 1. Produce a correct prescription label using Pharmacy prescription processing software. Demonstrate the procedures and work flow operations relating to processing prescriptions and preparing medications in an ambulatory setting. 1. Explain the typical procedures for receiving and reviewing a prescription. 2. Articulate the "critical path of a prescription." 3. Distinguish between the different parts of a patient profile, and detail the steps required to prepare, check, or update a profile. 4. Demonstrate the ability to properly count and pour patient prescriptions. 5. Demonstrate the ability to properly utilize a trade/generic reference. 6. Demonstrate the ability to accurately locate drug products in the pharmacy and read prescription drug container labels accurately.

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7. Communicate effectively and efficiently the importance of accurate preparation and labeling of community Pharmacy prescriptions.

SCANS SCANS Demonstrate a medical and pharmaceutical vocabulary including abbreviations and symbols used in processing prescriptions in a community pharmacy Foundation Skills - Basic -Reading Foundation Skills - Basic -Listening Foundation Skills - Basic -Speaking Summarize the importance of environmental safety standards, pharmacy safety, and personal safety and hygiene Workplace Competencies - Information -Acquires & Evaluates Workplace Competencies - Information -Interprets & Communicates Utilize computer support operations in a laboratory setting Workplace Competencies - Information -Organizes & Maintains Workplace Competencies - Information -Uses Computers to Process Demonstrate the procedures and operations relating to processing prescriptions and preparing medications for ambulatory patients Workplace Competencies - Interpersonal -Participates as Team Member Workplace Competencies - Interpersonal -Serves Clients/Customers Workplace Competencies - Interpersonal -Works with Cultural Diversity Workplace Competencies - Information -Acquires & Evaluates Workplace Competencies - Information -Organizes & Maintains Workplace Competencies - Information -Interprets & Communicates Workplace Competencies - Information -Uses Computers to Process Demonstrate entry level operations in an ambulatory setting to include stock maintenance, inventory, record keeping, and purchasing Foundation Skills - Basic -Reading Foundation Skills - Basic -Writing Foundation Skills - Basic -Mathematics Foundation Skills - Basic -Listening Foundation Skills - Basic -Speaking Workplace Competencies - Information -Acquires & Evaluates Workplace Competencies - Information -Organizes & Maintains Workplace Competencies - Information -Uses Computers to Process

Course Calendar

See Below The Course Calendars are subject to change at the Instructor’s discretion.

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Houston Community College Coleman College for Health Sciences Pharmacy Technician Program

PHRA 1313 – Community Pharmacy Practice LECTURE Calendar*

Summer 2013 – 1st 8 Weeks

All LECTURE and LAB readings, assignments, quizzes, exams, tests, assessments and homework is DUE or WILL BE GIVEN on the

date listed below.

Class Meeting Date

LECTURE

Assignment DUE:

Week

1

May 16

Lecture Topic: Introduction to Community Pharmacy Practice Prescriptions and Prescription Labels Online Lesson: Prescription Processing

Online: Syllabus Quiz – DUE 5/16/2013 by 9:00 a.m.

Week

2

May 23

Quiz: Retail Prescription – identify the parts of a Retail Prescription

Lecture Topic: Prescription Labels Online Assignment: Creating Prescription Labels

Online: Community Pharmacy Practice – Introduction Quiz & Prescription Processing Lesson & Quiz

Week

3

May 30

Lecture Topic: Retail Math Days Supply/Rx Qty Bring a calculator to class!

Online Homework: Creating Prescription Labels

Study for Exam #1: Exam topics include: Community Pharmacy Practice Introduction Prescription Processing Abbreviations & Conversion Factors Drug/Medication Labels Know what is required on a Retail Prescription Know how to write out complete patient directions on a label

Know what information is required on a Retail Rx Label EXAM 1: Opens Wednesday May 29 @ Noon – Closes Thursday May 30, 2013 @ midnight.

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Week

4

Jun 6

Lecture Topic: Customer Service & Pharmacy RETAIL Automation Online Lesson: Federal Law & Retail Pharmacy Law - HANDOUT

Homework: Days Supply/Rx QTY Worksheet

Week

5

Jun 13

Math QUIZ: Days Supply & Rx QTY Lecture Topic: Texas Class A Law Online Lesson: Patient Privacy/OBRA

Online Lesson: Federal Law & Retail Pharmacy Law – HANDOUT Lab Manual – Pharmacy Lab 4: Validating DEA # Lab Review1-5, Thinking Like a Tech 1 & 2

Week

6

Jun 20

Exam 2 Topics include:

Pharmacy Customer Service & Professional Retail Pharmacy State Law Federal Pharmacy law Patient Privacy & OBRA MATH: Days Supply & Rx Qtys Prescriptions & Prescription Labels Abbreviations/Conversions

Online Lesson: Pharmacy Insurance

Online Lesson: Patient Privacy/OBRA & Study for Exam #2

Week

7

Jun 27

Lecture Topic: TBA Online Lesson: Controlled Substances

Online Lesson: Pharmacy Insurance

Week

8

July 3

Wed

Final Exam – Comprehensive and covers ALL course subject matter (Note: Final Exam is on Wednesday @ 9 am)

Topics: See Exam #1, #2 Topics + Pharmacy Insurance & Controlled Substances

*Calendar subject to change at the Instructor’s discretion

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Houston Community College Coleman College for Health Sciences Pharmacy Technician Program

PHRA 1313 – Community Pharmacy Practice Monday/Wednesday/Friday LAB Calendar

Summer 2013 – 1st 8 Weeks (Assignments based on 2nd Edition Workbook)

Week

1

May 13 Introduction to Pharmacy

Lab & Computer Orientation, Typing Assessment, Transcribing

May 15 *NEW SKILL: Computer Data Entry Watch the Video Demonstration “QS1 Rx Entry” BEFORE 5/15 meeting

Week

2

May 20 Prescription Processing Practice, Typing Assessment Quiz: Household Conversions/Measurements Homework*DUE:

Transcribing Homework Understanding Drug Labels (Online)

Pharmacy Labs: Lab 5 Reviewing a Patient Profile including Lab Review 1-5 and Thinking Like a Tech 1 & 2

Pharmacy Labs: Lab 6 Reviewing a Prescription Form including Lab Review 1-5 and Thinking Like a Tech 1 & 2

Pharmacy Labs: Lab 7 Reviewing a Filled Prescription including Lab Review 1-5 and Thinking Like a Tech 1 & 2

May 22 Prescription Processing Practice

Entering Patient & Doctor Data

NEW SKILL: Entering Patient Data/Prescription Computer Entry Homework*DUE:

Pharmacy Labs: Lab 8 Entering Patient Data including Lab Review 1-5 & Thinking Like a Tech 1 & 2

Pharmacy Labs: Lab 9 Processing a Prescription including Lab Review 1-5 and Thinking Like a Tech 1 & 2

Week

3

May 27 NO lab Class – Memorial Day Holiday

May 29 Prescription Processing Practice

QUIZ: Reading Prescription Labels

Skills QUIZ: Entering Patient & Doctor Data

Week

4

Jun 03 Skills Test :1 Rx in 10 Minutes Typing Assessment

Jun 05 Prescription Processing Practice Utilizing Scanner

Pharmacy Labs: Lab 22 Reconstituting Powders including Lab Review 1-5 & Thinking Like a Tech 1 & 2

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Week

5

Jun 10 Skills Test : 2 Rx in 15 Minutes Homework*DUE:

Pharmacy Labs: Lab 10 Processing a Refill including Lab Review 1-5 & Thinking Like a Tech 1 & 2

Pharmacy Labs: Lab 11 Obtaining Refill Authorization including Lab Review 1-5 & Thinking Like a Tech 1 & 2 Prescription Processing Practice

Jun 12 Prescription Processing Practice,Typing Assessment Pharmacy Labs: Lab 4 Verifying DEA Numbers including Lab Review 1-5 & Thinking Like a Tech 1 & 2

Week

6

Jun 17 Skills Test : 5 Rx in 30 minutes

Prescription Processing Practice

Jun 19 Prescription Processing Practice

Automated Prescription Counter

Week

7

Jun 24 Prescription Processing Practice

Jun 26 Prescription Processing Practice Practice Final: 10 Rx in 1 hour….if time allows

Typing Assessment Homework*DUE:

Pharmacy Labs: Lab 12 Processing Third Party Claims including Lab Review 1-5 & Thinking Like a Tech 1 & 2

Pharmacy Labs: Lab 13 Verifying Cash Pricing Lab 12 including Lab Review 1-5 & Thinking Like a Tech 1 & 2

Week

8

July 01 Skills Final Exam (see instructor for assigned time) Final Typing Assessment

July 03 Lecture Final Exam

July 04 No Class- Fourth of July Holiday

*Calendar subject to change at the Instructor’s discretion

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Instructional Methods

Web-enhanced (49% or less) Lab

PHRA 1313 is a web-enhanced course. Web-enhanced courses meet a portion of the time in a traditional face-to-face classroom environment and the remainder of the course presentation, interaction, activities, and exercises is delivered through various electronic means. Students should be prepared to spend as much time engaged in PHRA 1313 course activities as in a traditional class, even though they will not be physically present in the classroom for all of the instruction. Web-enhanced courses include face-to-face instruction and assignments as well as online handouts, assignments, readings, quizzes, and exams. HCC utilizes Eagle Online (Moodle) for the online portion of this course. Students should check the PHRA 1313 Eagle Online (Moodle) homepage for instructor news, e-mails, and announcements on a daily basis.

Online lesson modules can be accessed via the Eagle Online (Moodle) homepage “lecture” icon. Students are to read and study each lesson and complete all readings, activities, assignments, discussions, and quizzes. When working through an online lesson, students must be diligent and make sure to click on all hyper-links to view additional content, watch all videos and complete all the activities and quizzes.

After completing all readings, activities and self-assessment activities, students must print their "Score Summary,” which will be handed into their instructor on the dates listed on the calendar.

Student Assignments

Demonstrate a medical and pharmaceutical vocabulary including abbreviations and symbols used in processing prescriptions in a community pharmacy Various assigned readings from textbooks, peer-rev Discussions Lab assignments and online assignments transcribing and recognizing medical and pharmaceutical terms, abbreviations and symbols. Summarize the importance of environmental safety standards, pharmacy safety, and personal safety and hygiene Various assigned readings from textbooks, peer-rev Discussions Papers Lab assignments, online and homework requiring the student to recognize local, state and federal safety standards governing Pharmacy practice and safety. Utilize computer support operations in a laboratory setting Various assigned readings from textbooks, peer-rev Discussions Videos, online assignments, and actual hands-on lab practice with computerized technology & software, scanners, cash registers, pill counters and other technology utilized in the "real world" pharmacy setting. Demonstrate the procedures and operations relating to processing prescriptions and preparing medications for ambulatory patients Various assigned readings from textbooks, peer-rev Discussions Laboratory hands-on practice filling prescriptions for ambulatory patients and online homework assignments related to such. Demonstrate entry level operations in an ambulatory setting to include stock maintenance, inventory, record keeping, and purchasing Various assigned readings from textbooks, peer-rev Discussions Papers Laboratory hands-on practice checking in pharmacy orders, reading invoices, reviewing inventory, handling controlled substance drug orders, handling stock and par levels, and other purchasing duties as related to

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Pharmacy Technicians.

Students are expected complete all reading assignments before the beginning of the class period in which the reading is due. Additional readings/homework not listed on the course schedule may also be assigned. Students are required to complete and turn in all homework assigned by the instructor. Students will be given homework/participation points for completing and turning in the assignments. Most assignments will have a key posted on Eagle Online (Moodle) after the assignment due date has closed. It is the student’s responsibility to check their returned homework/assignments against the posted key to determine if they had completed the assignment correctly and have mastered the content. For assignments submitted in person, the assignments are due at the BEGINNING of the class period. For assignments submitted via Eagle Online (Moodle), the assignments are due by the posted DUE DATE & TIME. Online assignments are not accepted if they are not submitted according to the specific posted assignment directions. Be sure to include (at the top of the submission) name, date, PHRA 1313, and name of assignment. Students, who are absent, late, leave early, choose not to participate, work problems, turn-in assignments or who are not otherwise properly prepared for class will not receive participation credit for that particular day.

LATE ASSIGNMENTS WILL NOT BE ACCEPTED.

No Make-ups will be given on any quiz, exam or assignment The major requirement of this course is the completion of all homework assignments and course participation (both in class and online). It is imperative that the student take complete and accurate lecture/lab notes. The student will be graded by their proficiency on homework assignments, quizzes, exams, etc. Further, the student will be held responsible for all material presented in the textbook and online as well as material discussed during lecture and lab periods Students will be expected to respond to periodic discussion questions that will be posted on Eagle Online (Moodle). Students must post their answer by the due date to receive credit for that week’s discussion question or they will receive a zero (0) for that particular week’s question. Students are expected to answer the questions with complete sentences and correct grammar. All original student question responses should be at least 3 complete sentences. Additionally, each response must completely answer the posted question and show that the student has mastered the content in question. For all discussion topics (unless otherwise noted), students must post realistic and constructive responses to at least two of their classmate’s postings. Responses to other students should be at least 2 complete sentences. Assignment answer keys will be made available to the student via their Eagle Online (Moodle) course. Students should not rely on the assignment that has been handed back to supply them with the correct answers. It is the student’s responsibility to review the posted answer keys for all assignments to ensure that they have the correct answers and have mastered the material. Students will be expected to complete all assigned readings. In addition to completing the StudyWare CD for each chapter, the student should also complete the end-of-chapter questions. If these questions are not

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collected for a grade, they should be used by the student as a way to track their comprehension of the material. See the written and “online” course calendar for specific assignments with due dates and times.

Student Assessment(s)

Demonstrate a medical and pharmaceutical vocabulary including abbreviations and symbols used in processing prescriptions in a community pharmacy Laboratory hands-on practice with prescriptions and drugs. Transcribe prescriptions and physicians orders. On-line assignments, handouts, homework, and assessments. Summarize the importance of environmental safety standards, pharmacy safety, and personal safety and hygiene Utilize computer support operations in a laboratory setting Students use QS1 pharmacy software to input and fill new prescriptions for patients, handle refills and manage patient charging and inventory processes. Students use 3D scanners in lab to assure the correct drug has been selected and are tested on apppropriate use with technology. Students utilize other pharmacy technology such as electronic pill counter and electronic cash register,etc. as necessary for entry level technician skills. Demonstrate the procedures and operations relating to processing prescriptions and preparing medications for ambulatory patients Laboratory hands-on practice with prescriptions and drugs. Transcribe, fill, label prescriptions and physicians orders. Maintain on-line assignments, handouts, homework, and assessments. Perform quality assurance checks on all components of prescription preparation. Demonstrate entry level operations in an ambulatory setting to include stock maintenance, inventory, record keeping, and purchasing Laboratory hands-on practice with inventory and drugs orders, invoices, controlled substance drug ordering, par levels, purchasing, record keeping and automated inventory documentation.

The lecture exam/test/quiz/assignment format will consist of multiple choice, T/F, short answer, and essay type questions. The lab exam/test/quiz/assignment format will consist of multiple choice, T/F, short answer, essay type questions and skills based testing. The final examination in both lecture and lab will be comprehensive over all materials covered in the textbooks, assignments and all materials discussed in lecture and all skills demonstrated in lab. Online assignments and all lecture exams are computer based and will be administered and submitted for grading using Eagle Online (Moodle). Students will only be allowed access to Eagle Online (Moodle) in order to take their exams if they are physically present at Coleman College on the scheduled day and times as indicated on the class assignment schedule. In addition, students will need their unique login I.D. and password to log on to Eagle Online (Moodle) to complete assignments and exams. Any student, who does not have their I.D. and password to log-on to Eagle Online (Moodle) to take an exam, will not be allowed to take the exam and will receive a grade of zero. All PHRA 1313 exams will be administered by the instructor at the McGovern Campus. Check course calendars for all exam times and room locations. All quizzes, exams and the course final exam must be taken at the schedule time and scheduled day. You must complete the quiz, exams and the final exam within the class time allocated for the assessment. Students who arrive late will not have additional time in which to complete. If you arrive after any student has completed the quiz, exam or the final exam and left the room, you WILL NOT be allowed to take the quiz, exam or final exam and will be given a grade of zero “0”.

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The only exceptions to the above policy are hospitalization or a physician’s statement prohibiting the student from taking the final exam. If a student misses the final exam due to an exception, the make-up for the final exam exception will be at the discretion of the instructor and must be taken within thirty (30) days after the end of the semester. Not being properly prepared will not be considered an exception. Lab Assessments and Tutoring In real-life community pharmacy practice, a prescription is RIGHT or WRONG. Any prescription that is less than 100% correct is unacceptable & is NOT knowingly dispensed or delivered to the patient. Therefore, during lab practice, students will be required to correct errors on any tasks they perform until that task is 100% correct. Students will not be allowed to move on to a new task until the previous task is correct. During quizzes and exams, students will also be required to correct errors, but will be graded based on the task they produce BEFORE the errors are corrected.

All skills based testing will be timed; therefore, students will be expected to perform lab skills in a quick, efficient, and effective manner. Students must complete skills based assignments, quizzes, and tests in the allotted time. Any student having difficulty in lab has the option of scheduling lab tutoring for extra practice. Students must attend their regular lab times in order to participate in lab tutoring. Lab tutoring is not a substitute for attending a scheduled lab period. Students who do not attend their scheduled lab period will not be allowed to request lab tutoring. Check with instructor to schedule lab tutoring. NOTE: Lab tutoring will be scheduled outside of student’s regular lab periods. The PHRA 1313 lecture final exam will be held on the day of the last class lab meeting: Wednesday July 03, 2013 @ 9:00 a.m. Students must make arrangements in their schedule accordingly. The lab skills final for PHRA 1313 will be on Monday July 01, 2013. Lab skills finals may be scheduled outside of the student’s regular lab times. Students must make arrangements in their schedules accordingly and must be available to take their lab skills final on the assigned day at any time between the hours of 7:00 a.m. and 4:00 p.m. Lab Practical Experience & Assessment Students will be assessed in the lab on the following practical skills:

1) Prescription transcribing. 2) Preparing patient prescriptions including computer entry with label generation, selecting, counting,

and pouring. 3) Reconstitution of liquid oral antibiotics. 4) Typing test at the minimum level of 30 wpm (after subtracting errors) with 90% accuracy.

See the written and “online” course calendar for specific assessments with due dates and times.

Instructor's Requirements

The student will be expected to fully participate in and attend all lab periods. In addition, it is expected that

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the student arrive to lab on time as most instructional demonstrations occur within the first 10 minutes of the lab period. Demonstrations and instruction on new skills will not be repeated for students who are absent or late for class. Refer to lab assignment schedule for new skill instruction dates. Students are expected to wear scrubs to all lab sections, if not in uniform students will not be allowed to

participate in lab. As your Instructor, it is my responsibility to: 1. Provide the grading scale and detailed grading formula explaining how student grades are to be derived 2. Facilitate an effective learning environment through class activities, discussions, and lectures 3. Provide a description of any special projects or assignments 4. Inform students of policies such as attendance, withdrawal, tardiness and make up 5. Provide the course outline and class calendar which will include a description of any special projects or assignments 6. Arrange to meet with individual students before and after class as required

To be successful in this class, it is the student’s responsibility to: 1. Come to class regularly. You cannot learn if you are not present.

2. While in class, be PRESENT. It’s not enough just to be in the room. Consciously attend to what is going on. Take part in exercises and discussions

3. Come to class prepared. The majority of what you learn takes place OUTSIDE OF CLASS. The information covered in class is only preparation for the learning you do in between sessions.

4. LISTEN! You were given two ears and one mouth. See how much you can learn from the ideas of others.

5. CONCENTRATE. Concentration is a SKILL. You are capable of doing it. You do it all the time. Find out what distracts you, and control it. Find out what helps you concentrate, and use it.

6. Develop INTERNAL MOTIVATION. Self-motivation is the key to success in any area of life. Studying and being present in class is no exception. The key to self motivation is finding how each subject applies to you and your own world. Only YOU can self-motivate!

7. ALWAYS COME TO CLASS PREPARED! Unprepared, you cannot take advantage of what is happening in class, or add to learning experience. TAKE NOTES!

8. Ask QUESTIONS. Questions are a major link to real learning. Ask questions in class to clarify your understanding. The only bad question is the one that goes unasked. Your brain does not like unanswered questions. If you really ASK, your brain will look for answers. Eagle Online (Moodle) Policies: Student User ID: Your Eagle Online (Moodle) login user ID will be your HCC User ID (sometimes referred to as the “W” number). All HCC students have a unique User ID. If you do not know your User ID you can look it up by visiting the HCC home page:

From www.hccs.edu, under the column “CONNECT”, click on the “Student System Sign In” link

Then click on “Retrieve User ID” and follow the instructions. Or use the direct link to access the Student Sign In page: http://hccs.Eagle Online (Moodle).com/webct/entryPageIns.dowebct The default student password is “distance.” You will then be prompted to change your password after your first login. Please visit the DE Technical Support website if you need additional assistance with your login.

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Internet Outage Policy If your instructor experiences an Internet service outage or a power outage that significantly affects the timing of distributing on-line assignments, or in any way appreciably hinders the professor in communicating with students, adjustments to due dates and/or grades will be made appropriately. If there is any official notification from HCCS concerning downtime of the BB Internet course server that would affect distributing assignments, or in any way appreciably hinders the professor in communicating with students, adjustments to due dates and/or grades will be made appropriately. This policy pertains only to the professor’s INTERNET SERVICE or to HCCS’s Internet course servers, not the students’ computers or Internet access. No one at HCCS can monitor or verify outages at student sites and student access is not the responsibility of HCCS. Students are responsible for making sure that they have continuous, reliable Internet access in order to complete this course. It is YOUR responsibility to make sure that I have received any assignments that have been submitted online. Academic Honesty

The HCCS Student Handbook states: “Scholastic dishonesty includes, but is not limited to, cheating on a test, plagiarism, and collusion.” Possible punishment may include a grade of 0 to F for the assignment, failure in the course, and/or recommendation for probation or dismissal from the college system.

A student who is academically dishonest is, by definition, not showing that the coursework has been learned, and that student is claiming an advantage not available to other students. The instructor is responsible for measuring each student's individual achievements and also for ensuring that all students compete on a level playing field. Thus, in our system, the instructor has teaching, grading, and enforcement roles. You are expected to be familiar with the University's Policy on Academic Honesty, found in the catalog. What that means is: If you are charged with an offense, pleading ignorance of the rules will not help you. Students are responsible for conducting themselves with honor and integrity in fulfilling course requirements. Penalties and/or disciplinary proceedings may be initiated by College System officials against a student accused of scholastic dishonesty. “Scholastic dishonesty”: includes, but is not limited to, cheating on a test, plagiarism, and collusion. Cheating on a test includes:

1. Copying from another students’ test paper; 2. Using materials not authorized by the person giving the test; 3. Collaborating with another student during a test without authorization; 4. Knowingly using, buying, selling, stealing, transporting, or soliciting in whole or part the contents of a test that has not been administered; 5. Bribing another person to obtain a test that is to be administered.

Plagiarism means the appropriation of another’s work and the unacknowledged incorporation of that work in one’s own written work offered for credit. Collusion mean the unauthorized collaboration with another person in preparing written work offered for credit. Possible punishments for academic dishonesty may include a grade of 0 or F in the particular assignment, failure in the course, and/or recommendation for probation or dismissal from the College System. (See the Student Handbook)

The HCCS Student Handbook states: “…mature, responsible adults…Students will not interfere with or disrupt the orderly educational process of the college system.” Everyone is expected to display both courtesy and cooperation in the classroom. A student who either cannot or will not comply may not continue

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in the course. As your instructor and as a student in this class, it is our shared responsibility to develop and maintain a positive learning environment for everyone. Your instructor takes this responsibility very seriously and will inform members of the class if their behavior makes it difficult for him/her to carry out this task. As a fellow learner, you are asked to respect the learning needs of your classmates and assist your instructor achieve this critical goal. Student Attendance: Students will be expected to attend all class lectures, lab meetings, and field trips. Any student who is absent for more than 2 class periods (lecture or lab) will be subject to administrative withdrawal from the course, without notification. Further, any student more that 15 minutes late for class will be counted as absent. Each tardy (15 minutes or less) will add up and count towards total hours absent (2 tardies = 1 absence). All absences will result in a deduction from the student’s attendance/participation grade. Likewise, not staying for the entire class period or leaving early will also result in a deduction from the student’s attendance/participation grade. Leaving class 15 minutes or more before the scheduled ending time will count towards total hours absent (2 early departures = 1 absence).

Poor attendance records tend to correlate with poor grades. If you miss any class, including the first week, you are responsible for all material missed. It is a good idea to find a friend or a buddy in class who would be willing to share class notes or discussion or be able to hand in paper if you unavoidably miss a class.

Class attendance equals class success.

All pharmacy technician students are required to call in to report any absences or tardies from lecture or lab. Students are required to call BEFORE the missed lecture or lab is scheduled to begin. For example: A student who is going to be absent from a 7:30 a.m. lecture must call & leave a message reporting the absence before 7:30 a.m. Students who fail to call in or call in after the missed lecture or lab was scheduled to begin will be subject to a reduction in their grade.

Students will email liz.wilroy@hccs.edu to report any absences. In the email message, state your name, telephone number and the class in which the you will miss. Withdrawal Deadline If you feel that you cannot complete this course, you will need to withdraw from the course prior to the final date of withdrawal. Before, you withdraw from your course; please take the time to meet with the instructor to discuss why you feel it is necessary to do so. The instructor may be able to provide you with suggestions that would enable you to complete the course. Your success is very important. Beginning in fall 2007, the Texas Legislature passed a law limiting first time entering freshmen to no more than SIX total course withdrawals throughout their educational career in obtaining a certificate and/or degree. If you plan on withdrawing from your class, you MUST contact a HCC counselor or your professor prior to withdrawing (dropping) the class for approval and this must be done PRIOR to the withdrawal deadline to receive a “W” on your transcript. **Final withdrawal deadlines vary each semester and/or depending on class length, please visit the online registration calendars, HCC schedule of classes and catalog, any HCC Registration Office, or any HCC counselor to determine class withdrawal deadlines. Remember to allow a 24-hour response time when communicating via email and/or telephone with a professor and/or counselor. Do not submit a request to discuss withdrawal options less than a day before the deadline. If you do not withdraw before the deadline, you will receive the grade that you are making in the class as your final grade.

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The withdrawal deadline for the Summer 2013 1st 8-week session courses is Monday June 17, at 4:30 pm. This date is for both administrative and student withdrawls. HCCS Student Services: To help students avoid having to drop/withdraw from any class, HCC has instituted an Early Alert process by which your professor may “alert” you and HCC counselors that you might fail a class because of excessive absences and/or poor academic performance. It is your responsibility to visit with your professor or a counselor to learn about what, if any, HCC interventions might be available to assist you – online tutoring, child care, financial aid, job placement, etc. – to stay in class and improve your academic performance.

Students will receive early warning alerts from each instructor and/or the Pharmacy Dept. Chair for unsatisfactory academic performance or for not following program guidelines listed in: 1) The HCC Student Handbook, 2) Pharmacy Program Handbook, or any 3) Pharmacy Technician Program Syllabi. Students who receive 2 or more early warning alerts are subject to dismissal without warning from individual courses and labs. The Pharmacy program can choose to dismiss any student who does not abide by the early warning alert directions. Use of Camera and/or Recording Devices As a student active in the learning community of this course, it is your responsibility to be respectful of the learning atmosphere in your classroom. To show respect of your fellow students and instructor, you will turn off your phone and other electronic devices, and will not use these devices in the classroom unless you receive permission from the instructor.

Use of recording devices, including camera phones and tape recorders, is prohibited in classrooms, laboratories, faculty offices, and other locations where instruction, tutoring, or testing occurs. Students with disabilities who need to use a recording device as a reasonable accommodation should contact the Office for Students with Disabilities for information regarding reasonable accommodations

Program Requirements

Typing Requirement: Although a typing class is not required, the student will be required to achieve 30 wpm (after subtracting errors) with 90% accuracy on a typing test to successfully complete PHRA 1313 Community Pharmacy Practice. Students will be given monthly typing tests to track their progress. If a student needs help improving their typing skills, students will be required to attend 1 hour typing practices every Friday until the student achieves 30 wpm. Students will be required to practice a minimum of 1 hour each Friday. During each practice, the student will perform various typing assessments. These extra typing practices are MANDATORY and are not considered extra credit. Increasing typing speed to pass the typing test will be the SOLE responsibility of the student, as typing is NOT taught in the Pharmacy Technician Program. Students who have not passed the typing test by the last day of final examination will receive a failing grade of "F" for the ENTIRE PHRA 1313 course. The following format is used in the evaluation of PHRA typing tests: Gross Words per minute - # of errors = words per minute (wpm) with 90% accuracy

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Example: 35 gwpm - 5 errors = 30 wpm NOTE: Lab tutoring will be scheduled outside the student's regular lab periods.

PHRA 1313 Dress Code – Lab

Clean, pressed Navy or Ceil blue scrub shirt top and pants bottom, white lab coat and Coleman College name badge. See student handbook for more specifics. Students not dressed in proper attire will not be allowed to enter lab.

The information in this publication will be made available in large print, taped, or computer-based format upon request. NOTE: Instructor reserves the right to make changes to this syllabus.

See the Pharmacy Technician Program Handbook for additional program requirements.

Instructor Grading Criteria

Grading Scale:

The grading system for the Pharmacy Technician Program is different from that listed in the HCCS Student Handbook. It is very important that students understand that the Pharmacy Technician Program does not give out a passing grade below 70% "C" in lecture courses. Any score below 70% is considered and reported as an "F" for all lecture courses offered in the Pharmacy Program. Your instructor will conduct quizzes, exams, and assessments that you can use to determine how successful you are at achieving the course learning outcomes (mastery of course content and skills) outlined in the syllabus. If you find you are not mastering the material and skills, you are encouraged to reflect on how you study and prepare for each class. Your instructor welcomes a dialogue on what you discover and may be able to assist you in finding resources on campus that will improve your performance. The Pharmacy Technician Program uses the following grading scale for PHRA 1313:

Lecture Lab A = 100 – 90% A = 100 – 90% B = 89 – 80% B = 89 – 80% C = 79 – 70% C = 75 – 80% F = Less than 70% F = Less than 75% Fx = Failure due to non-attendance Fx = Failure due to non-attendance **No D's will be given in this class**

FINAL GRADE OF FX: Students who stop attending class and do not withdraw themselves prior to the withdrawal deadline may either be dropped by their professor for excessive absences or be assigned the final grade of "FX" at the end of the semester. Students who stop attending classes will receive a grade of "FX", compared to an earned grade of "F" which is due to poor performance. Logging into a DE course without active participation is seen as non-attending. Please note that HCC will not disperse financial aid funding for students who have never attended class.

Students who receive financial aid but fail to attend class will be reported to the Department of Education and may have to pay back their aid. A grade of "FX" is treated exactly the same as a grade of "F" in terms

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of GPA, probation, suspension, and satisfactory academic progress

Grading Criteria: PHRA 1313 is divided into two (2) separate sections -- classroom and lab. The grades from each of the sections (classroom & lab) will be calculated separately: the student must maintain a 70% average on total points achieved in the classroom and a 75% average on total points achieved in lab as well as 75% on the lab finals skills test. The student’s final PHRA 1313 grade will be the average of the lecture and lab sections, providing the student passes each individual section. . Any student who does not maintain the minimum average in classroom or lab sections will receive a failing grade for the entire course and will be required to take the entire course over, not just the failed section.

* PHRA 1313 students must achieve 70% or better on the lecture final exam to pass the course. Any student who does not achieve 70% or better on the lecture final exam will receive a failing course grade.

** PHRA 1313 students must achieve 75% on the lab final skills test. Any student who does not achieve 75% or better on the lab final skills test will not receive a passing grade for the lab section and will subsequently receive a failing course grade. Students must pass a typing test at 30 wpm in order to receive a passing grade in this course. If the student is unable to achieve 30 wpm by the final exam, the student will receive a failing grade of “F”. Final Course Grade Distribution: CLASSROOM 2 major exams ---------- ------------ 40% Attendance/Participation --------- 5% Homework/Online Assignments- 15% Quizzes--------------------------------- 20% Final Exam ---------------------------- 20%* TOTAL: 100%

LAB Lab Skills Tests/Quizzes---------------------- 30% Attendance/Participation/Homework------- 20% Final Lab exam---------------------------------- 50%** TOTAL: 100% Student must achieve 30 wpm (after subtracting errors) with 90% accuracy on their typing test to receive a passing PHRA 1313 course grade.

All PHRA instructors utilize a web-based grade tracking system to record student grades. After a grade has been entered by the instructor, the student will receive an email stating that their grades have been updated. Students will have access to their grades at all times and are expected to regularly check grades for accuracy. Students should check their grades a minimum of 1 to 2 times per week. Any student with a grading discrepancy should contact the instructor as soon as the discrepancy is discovered. When meeting with the instructor, the student must bring the original graded assignment to the meeting. Student grades can be accessed from their homepage icon or at www.mygradebook.com

Instructional Materials

“Pharmacy Labs for Technicians 2nd

Edition Jason Sparks & Lisa McCartney. Paradigm Publishing, 2013. "Generic-Brand Comparison Handbook", Publisher: Mylan/UDL Laboratories Basic non-programmable Calculator - no cell phones, PDA's, etc. allowed Small Sprial notepad (pocket size) for lab notes

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Paper, writing utensils, and other misc. supplies needed for lecture and lab Active e-mail address Clean pressed (Ceil or NAVY colored) surgical scrubs for lab participation NOTE: Students WILL be REQUIRED to bring all necessary materials/supplies (such as pens/pencils, calculators, handouts, books, etc.) with them to all lecture and lab periods. Students without the necessary materials/supplies will not be allowed to participate in that particular lab session. Students will receive a "0" on any missed lab assignment/lab/quiz/test and will not be allowed to make up the missed item due to not being properly prepared with the necessary materials/supplies.

HCC Policy Statements:

Access Student Services Policies on their Web site:

http://hccs.edu/student-rights ADA Statement: Any student with a documented disability (e.g. physical, learning, psychiatric, vision, hearing, etc.) who needs to arrange reasonable accommodations must contact the Disability Services Office at the beginning of each semester. Faculty is authorized to provide only the accommodations requested by the Disability Support Services Office. If you have any questions, please see student handbook for further information or use the link: http://coleman.hccs.edu/portal/site/coleman/menuitem.cd28cc331ea36ea9759b8e10507401ca/?vgnextoid=2274bfcaa921a110VgnVCM100000054710acRCRD&vgnextfmt=default

For ADA Services, students may contact the following numbers:

713-718-6124 713-718-7685

Please allow 24-48 hours turn-around time to process any accommodation requests. Students

will need to identify themselves as a Coleman student 3-Peaters: The State of Texas encourages students to complete college without having to repeat failed classes. To increase student success, students who repeat the same course more than twice, are required to pay extra tuition. The purpose of this extra tuition fee is to encourage students to pass their courses and to graduate. Effective fall 2006, HCC will charge a higher tuition rate to students registering the third or subsequent time for a course. If you are considering course withdrawal because you are not earning passing grades, confer with your instructor/counselor as early as possible about your study habits, reading and writing homework, test taking skills, attendance, course participation, and opportunities for tutoring or other assistance that might be available