NMC METRICS COMMITTEEJUNE 2017

CONFIRMED

CONFIRMED MINUTESJUNE 6, 2017

BERLIN, GERMANY

These minutes are not final until confirmed by the Committee in writing or by vote at a subsequent meeting. Information herein does not constitute a communication or recommendation from the Committee and shall not be considered as such by any agency.

TUESDAY, JUNE 6, 2017

1.0 OPENING COMMENTS

1.1 Call to Order / Quorum Check

The Nadcap Management Council (NMC) Metrics Committee was called to order at 11:50 a.m., 06-Jun-2017 (prior meeting ran over).

The meeting was restricted to Committee members as well as NMC members and invited guests.

A quorum was established with the following representatives in attendance:

Subscriber Members/Participants Present (* Indicates Voting Member)

NAME COMPANY NAME

* Latch Anguelov SAFRAN* Tomohiko Ashikaga Mitsubishi Heavy Industries* Pascal Blondet Airbus* Richard Blyth Rolls Royce Chairperson* Craig Bowden BAE Systems - MAI* Jeff Cerre Textron Aviation* Russell Cole Northrop Grumman* Bertrand Fath Airbus Helicopters* Troy. D Grimm Spirit AeroSystems* Wendy Jiang COMAC* Robert Koukol Honeywell* Jeff Lott The Boeing Company* Scott Maitland UTC Aerospace (Goodrich)* Frank McManus Lockheed Martin* John Pfeiffer GE Aviation* Fabrizio Quadrini Leonardo Helicopters* Per Rehndell GKN Aerospace Sweden AB * Norberto Roiz-Lafuente Airbus Defence and Space* Victor Schonberger Israel Aerospace Industries* Lindsey Shaw Raytheon Vice Chairperson* David Soong Pratt & Whitney

Other Members/Participants Present (* Indicates Voting Member)

* Brian Reynolds ARCONIC

NMC METRICS COMMITTEEJUNE 2017

CONFIRMED

PRI Staff Present

Mark AubeleAdrien BoespflugScott KlavonJim LewisBob LizewskiGlenn ShultzJon Steffey

1.2 Safety Information was reviewed.

1.3 Code of Ethics, Anti-Trust & Conflict of Interest was reviewed by Richard Blyth.

1.4 The NMC Metrics Meeting Agenda was reviewed.

1.5 Approval of Previous Meeting Minutes

The previous meeting minutes were approved. Motion made by Jeff Cerre and seconded by Dave Soong to approve the minutes from 21-Feb-2016 as written. Motion passed unanimously.

2.0 REVIEW METRICS COMMITTEE CHARTER, CURRENT MEMBERSHIP STATUS

The attached NMC Metrics Committee Charter was reviewed. Scott Maitland and John Pfeiffer will be added to the NMC Metrics Committee. Mark Rechtsteiner will be removed.

3.0 RAIL

The attached Rolling Action Item List (RAIL) was reviewed. There is currently only one open action item MCA-81 which was updated during Agenda Item 7.

4.0 REVIEW NMC/BOARD OF DIRECTOR’S (BOD) METRICS

The attached BoD Metrics were reviewed. All metrics are “green”. Also, the NMC Document Ballot Participation metric was reviewed. Participation on letter ballots increased from 47% last meeting to 51% this meeting while affirmation ballot participation increased from 34% last meeting to 36% this meeting.

NMC METRICS COMMITTEEJUNE 2017

CONFIRMED

5.0 TASK GROUP METRICS SUMMARY REVIEW [MCA-64]

Richard Blyth reported that he and Glenn Shultz have been continually reviewing the monthly task group metrics.

There were no negative trends in the task group metrics over the last four months. Richard and Glenn will continue to review the task group metrics monthly and request explanations for any red metrics. Metrics and summaries are located in eAuditNet under the Metrics application and in the NMC Work Area.

6.0 REVIEW SUBSCRIBER ACCREDITATION METRICS

The attached Subscriber Accreditation Committee Metrics were reviewed. All metrics are “green”.

7.0 CURRENT METRICS REVIEW AND POTENTIAL NEW METRICS FOR 2018 UPDATE [MCA-81]

Richard Blyth reported that the sub-team met on 16-May-2017 and 05-Jun-2017 to continue to develop metrics regarding people and quality. Regarding people, the team is currently looking at document ballot participation, auditor interview participation and observation audit participation. Regarding quality, the team is looking at non-sustaining NCR data. Richard and Glenn will work with the data and then have another team meeting. The metrics committee suggested a couple of other ideas. Including:

Look at ballots on non-delegated staff engineer audits

For observation audits, count requests to observe an audit even if declined by the supplier

8.0 NADCAP UPDATE

The team reviewed Scott Klavon’s Nadcap Update presentation.

NMC METRICS COMMITTEEJUNE 2017

CONFIRMED

9.0 NADCAP EFFECTIVENESS & CUSTOMER SATISFACTION 2017 SURVEY UPDATE

Glenn presented the attached 2017 Nadcap Effectiveness and Customer Satisfaction Survey results. Russ Cole will lead a team of Pascal Blondet, Scott Maitland, John Pfeiffer, Fabrizio Quadrini, and Victor Schonberger to review data, agree on spider graph rating for the satisfaction of each stakeholder group, and determine actions to achieve level 4 or above for each category

ACTION ITEM: Russ Cole will lead a team of Pascal Blondet, Scott Maitland, John Pfeiffer, Fabrizio Quadrini, and Victor Schonberger to review data, agree on spider graph rating for the satisfaction of each stakeholder group, and determine actions to achieve level 4 or above for each category. (Due Date: )

10.0 NEW BUSINESS REVIEW

No new business was raised.

11.0 NEW ACTION ITEMS

New action items were reviewed and will be added to the RAIL.

12.0 MEETING FACILITATION FEEDBACK

There were no suggestions to improve the meeting.

13.0 ADJOURNMENT – 06-JUN-2017

Meeting was adjourned at 1:00 pm.

Minutes Prepared by: Glenn Shultz gshultz@p-r-i.org

***** For PRI Staff use only: ******

Are procedural/form changes required based on changes/actions approved during this meeting? (select one)

YES* ☐ NO ☒

*If yes, the following information is required:Documents requiring revision: Who is responsible: Due date: