performance management - airtel
TRANSCRIPT
PERFORMANCE MANAGEMENT SYSTEM-
BHARTI AIRTEL
Presented by
Group-9
Saumitra Pandey
Saurabh Gupta
Manu Soni
Shashank Singh
INTRODUCTION Flagship Company- Bharti enterprises. Structured into three individual strategic
business units (SBU’s)Mobile ServicesAirtel Telemedia Services Enterprise Services
Largest Player in the Mobile Segment. Customer base: 23-Telecom Circles of
the Country Unified Brand "Airtel".
EMPLOYEES AT BHARTI AIRTEL Employee Friendly HR policies. ‘Mantra’ for Employee Delight
PeoplePridePassionProcessesPerformance
Follows “Open Door Policy”. Flexible Compensation Structure. Performance Linked Incentive (PLI) Schemes:
KRAs Individual Performance
CORPORATE SOCIAL RESPONSIBILITY CSR -way of life.
Encourages Employees: Take Decisions. Design Business-linked Processes
Embedded in ‘Corporate Values’:Be Responsive to Needs of Customers.Trust and Respect Employees.Continuously Improve Services.Be Transparent and Sensitive in Dealings.
ORGANIZATIONAL STRUCTURE
WHY AIRTEL??? Popular Brand
Easy Access to Information
Fascination towards Telecom
PMS @ AIRTEL
PMS @ AIRTEL Employees Involvement Planning Employees' Performance
Elements.Standards.
Performance Elements and StandardsMeasurable.Understandable.Verifiable.Equitable.Achievable.
PMS @ AIRTEL Employees Accountability-Work
Assignments or Responsibilities. Performance Plans are Flexible.
PMS @ AIRTEL
Assignments and Projects are Monitored Continually.
Methods:Conducting Progress Reviews.Ongoing Monitoring.
PMS @ AIRTEL
Training.
Giving Assignments that Introduce New Skills or Higher Levels of Responsibility.
Improving Work Processes.
Other Methods.
PMS @ AIRTEL Rating-Evaluating Employee or Group
Performance.
Rating of record-According to Procedures. Based on KSA’s decided 360*/ 270*/ 180*
Impact on Various Personnel Actions Promotions. Pay increases. Reduction in Force.
PMS @ AIRTEL Good Performance is Recognized. Recognition: ongoing and part of day-to-
day experience. Awards:
Cash.Day off.Other Non-monetary Items.
Suggestions are also Rewarded.
PMS IN THEORY•Prerequisites
•Performance Planning
•Performance Execution
•Performance Assessment
•Performance Review
•Performance Renewal & Recontracting
COMPARISON
In Theory AIRTELPrerequisites Planning
Performance Planning Planning
Performance Execution Monitoring
Performance Assessment Monitoring & Developing
Performance Review Rating & Rewards
Performance Renewal & Recontracting
Planning
AWARDS
The Gallup Great Workplace Award (Two years in Row-2008 & 2009)
Best Employer Award
ANY QUESTIONS???