pennsylvania child support enforcement a resounding success · award for high performance 2002...

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Deloitte’s work with Pennsylvania’s child support program dates back to 1991. In addition to the Common- wealth, Deloitte is currently in California, Oregon, Florida, and Louisiana. Deloitte has also provided services to other states including Texas, Massachusetts, Indiana, Kentucky, Georgia, New York City, and Federal OCSE. About Deloitte Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the “Deloitte” name in the United States and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting. Please see www.deloitte.com/about to learn more about our global network of member firms. Copyright © 2017 Deloitte Development LLC. All rights reserved. Accolades 2002 & 2008 Office of Child Support Enforcement (OCSE) Commissioner's Award for High Performance 2002 National Child Support Enforcement Association’s Outstanding Program Award 2005 OCSE Outstanding Program Performance Award 2006 & 2009 OCSE Commissioner’s Award for Innovative Technology 2009 OCSE Exemplary Leadership Award 2010 PACSES Web Portal National Association of State Chief Information Officers (NASCIO) Award for Outstanding Achievement in Information Technology Helps families access information about child support 24/7 2011 PACSES Data Exchanges NASCIO Award for Improving State Operations Enable case managers to quickly determine the most effective actions for collecting child support or providing medical insurance to children 2012 PACSES Payment Score Calculator Computerworld Honors Program Laureate Award Center for Digital Government Horizon Award • Harvard Kennedy School of Government Ash Center "Bright idea" Award 2014 PACSES NASCIO Award for Communications Innovation for Automated Text Messaging $32 billion in child support collected by state and tribal child support programs in FY2014 In 2014, the child support program served 16 million children (nearly 1 in 4 children in the US) Child support represents 45% of total family income for poor custodial families that receive child support Over 1 million people nationally (half of them being kids) are lifted out of poverty as a result of child support payments each year Nationally, the IV-D program distributed $28.2 billion to families and an average of $2,000 per case 509,000 PA children served in FY 2016 PACSES (Pennsylvania Child Support Enforcement System) collects an avg of $3,119 per case and pays $5.1 million per day to Pennsylvania families $230 million in child support service expenditures $1.2 billion collected in FY 2016 $464,816 collected per child support full time equivalent Pennsylvania child support enforcement A resounding success Nationally Pennsylvania 3,000 Pennsylvania child support enforcement caseworkers The Pennsylvania Child Support Enforcement System (PACSES) enables 67 counties and courts in 3.4M transactions per day to process 2M people and serve more than Pennsylvania received $25 million in federal performance incentives For over 25 years Deloitte Consulting’s innovative technologies have helped make Pennsylvania the national leader in the collection of child support.

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Page 1: Pennsylvania child support enforcement A resounding success · Award for High Performance 2002 National Child Support Enforcement Association’s Outstanding Program Award 2005 OCSE

Deloitte’s work with Pennsylvania’s child support program dates back to 1991. In addition to the Common-wealth, Deloitte is currently in California, Oregon, Florida, and Louisiana. Deloitte has also provided services to other states including Texas, Massachusetts, Indiana, Kentucky, Georgia, New York City, and Federal OCSE.About DeloitteDeloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the “Deloitte” name in the United States and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting. Please see www.deloitte.com/about to learn more about our global network of member firms.

Copyright © 2017 Deloitte Development LLC. All rights reserved.

Accolades

2002 & 2008Office of Child Support Enforcement (OCSE) Commissioner's Award for High Performance

2002National Child SupportEnforcement Association’s Outstanding Program Award

2005OCSE Outstanding ProgramPerformance Award

2006 & 2009OCSE Commissioner’s Award for Innovative Technology

2009OCSE Exemplary Leadership Award

2010PACSES Web Portal National Association of State Chief Information Officers (NASCIO) Award for Outstanding Achievement in Information Technology

Helps families access information about child support 24/7

2011PACSES Data ExchangesNASCIO Award for Improving State Operations

Enable case managers to quickly determine the most effective actions for

collecting child support or

providing medical insurance to

children

2012PACSES PaymentScore Calculator• Computerworld

Honors Program Laureate Award

• Center for Digital Government Horizon Award

• Harvard Kennedy School of Government Ash Center "Bright idea" Award

2014PACSES NASCIO Award for Communications Innovation for Automated Text Messaging

$32 billion in child support collected by state and tribal child support programs in FY2014

In 2014, the child support program

served 16 million children (nearly 1 in 4 children in the US)

Child support represents 45% of total family income for poor custodial families

that receive child support

Over 1 million peoplenationally (half of them being kids) arelifted out of poverty as a result of child support payments each year

Nationally, the IV-D program distributed $28.2 billion

to families and an average of $2,000 per case

509,000 PA children served in FY 2016

PACSES (Pennsylvania Child SupportEnforcement System) collects an

avg of $3,119 per case and

pays $5.1 million per day to Pennsylvania families

$230 million in child support service expenditures

$1.2 billion collected in FY 2016

$464,816 collected per child support full time equivalent

Pennsylvania child support enforcementA resounding success

Nationally Pennsylvania

3,000Pennsylvania child support enforcement caseworkers

The Pennsylvania Child Support Enforcement System (PACSES) enables

67counties and courts

in 3.4M transactions per day

to process

2M people

and serve more than

Pennsylvania received

$25 million in federal performance incentives

For over 25 years DeloitteConsulting’s innovative technologies have helped make Pennsylvania the national leader in the collection of child support.