pdd: project management today & tomorrow doug forsell, pmp ® homenet communications, inc
TRANSCRIPT
PDD: Project Management Today & Tomorrow
Doug Forsell, PMP®
HomeNet Communications, Inc
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Project Management: Today & Tomorrow
I. Where are we today?
II. Why should we change?
III. Where do we want to be tomorrow?
IV. Who is involved?
V. How do we get there?
VI. When will we arrive?
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I. Where are we today?
Organization maturity– At what level does the organization’s
Capability Maturity Model (CMM) operate?– 51% reported ERP implementation
unsuccessful 1
– 61% reported failed IT projects2
Organization Culture– Identify the organization’s acceptance to the
rate of change.
1) Robbins-Gioia Survey 2) The KPMG Canada Survey
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I. Where are we today?
How did we get here? – Analyze changes in leadership, players, market
share/shifts, costs, or competition – Inventory current project processes– Operating on assumptions that are no longer
valid– Summarize the current situation
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II. Why Change
Encountered?– Conflict due to poor communication– Team unsure of roles & responsibilities– Do not understand why project management
provides a path for success– Required to justify timelines
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II. Why Change
Experiencing any of the following?– Budget overruns– Schedules not being met– Constant scope creep– Unhappy customers– Poor quality
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III. Where do we want to be tomorrow?
“Ability to deliver what was agreed upon. On time, on budget while ensuring exceptional customer satisfaction.”
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III. Where do we want to be tomorrow?
Benefits of PMI structured project management– Increased resource utilization
– Forecast budget $$$ with confidence
– Accomplish more work over the same period
– Complete work as scheduled
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III. Where do we want to be tomorrow?
Understanding Project Management– The foundation of PMI structured project management
is derived from empirical knowledge and utilizes traditional practices widely accepted and applied
– Project management is the application of knowledge, skills, tools, and techniques to achieve project requirements.
– Project management is accomplished through the use of the processes: initiating, planning, executing, controlling, and closing.
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III. Where do we want to be tomorrow?
Understanding a Project– A project is unique, temporary, and consists of
progressive steps toward closure– Operations are ongoing & repetitive
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IV. Who is involved?
Roles & Responsibilities– Define at beginning of project– Ensure acceptance of R&R
Engage All Stakeholders– Stakeholder: Anyone with a vested interest the outcome
of the project. State expectations about resources allocated to
project
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V. How do we get there?
There are many ways to complete the work, but there is only one way to be successful… the right way!
Follow established guidelines / industry proven practices– PMI® (Project Management Institute) – PMP® (Project Management Professional)– CMM (Capability Maturity Model)
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V. How do we get there?
Create a clear vision statement of project management for the company– e.g. “Ability to deliver what was agreed upon.
On time, on budget while ensuring exceptional customer satisfaction while enabling the most efficient use of resources”
Define practical short & long-term objectives for implementation of a project management approach
Essence of Project Management
Cost Schedule
Scope
Essence of Project Management
Cost Schedule
Scope
Customer & Quality
Essence of Project Management
Schedule
Con
trol
Con
trol
ExecutionExecution
Pla
nn
ing
Pla
nn
ing
InitiationInitiation
Closure
Closure
Scope
Con
trol
Con
trol
ExecutionExecution
Pla
nn
ing
Pla
nn
ing
InitiationInitiation
Closure
Closure
Cost
Con
trol
Con
trol
ExecutionExecution
Pla
nn
ing
Pla
nn
ing
InitiationInitiation
Closure
Closure
Customer & Quality
Essence of Project Management
Cost Schedule
Scope
Customer & Quality
Pragmatism
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V. How do we get there?
Requirements Definition (Scope)– Technology requirements
– Personnel requirements
– Resource requirements
External requirements– Products/services/technology required for
purchase from outside company
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V. How do we get there?
Requirements Definition (Scope)– Capture requirements in three stages
• Project Proposal 10,000ft
• High-Level Definition 1000ft
• Low/Detail-Level Definition 1ft
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V. How do we get there?
Schedule– Determine the phases of the project– Determine a representative for each phase– Determine beginning, middle, & end of each
phase– Set check points for each phase
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V. How do we get there?
Schedule– High-level schedule milestones
Jan Feb Mar Apr May Jun July Sep Oct Nov Dec
Phase 1Phase 1
Phase 2Phase 2
Phase 3Phase 3
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V. How do we get there?
Compose a financial plan:– Financial model with assumptions– Capital resources– Human resources– Time– Highlight financial benefits
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V. How do we get there?
Identify roadblocks of project management– Isolate issues needing short-term resolution– Isolate issues needing long-term resolution– State consequences of decision delay– Obtain upper management support– If seeking funding, state why
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V. How do we get there?
Establish a Reporting Plan– High-level overview of progress against
schedule• Ahead in what areas
• On-track in what areas
• Behind in what areas
– Unexpected delays or issues– Financial data
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V. How do we get there?
Define goals Define objectives (S.M.A.R.T.)
– Specific, Measurable, Attainable, Realistic, Time-based
Hold a kickoff meeting Develop project plan
– Communication plan
Identify risks of project Determine risk mitigation strategy
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V. How do we get there?
Project Closure– Host meeting– Identify what worked and what did not– Request attendees to be candid– Record lessons learned (scribe) – Turn over meeting to neutral facilitator & leave
room
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VI. When will we arrive?
Journey, not a destination Following structured processes evolves the
organization to a higher CMM level Each project implementation is a stepping stone
towards improved project management Project management approach is proven over time
through results. Projects will be on time & on budget.
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Next Steps
Educate yourself about project management- Join PMI®- Attend PMI® monthly chapter meetings- Become PMP® certified- Read project management publications
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Next Steps
Educate your company about Project Mgmt- Discuss advantages with management- Publish information in company newsletter- Host user groups- Host meetings discussing project management
www.pmi.org
www.pmi-honoluluchapter.org
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