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Safely Managing Construction/Renovation and Maintenance in Healthcare: A Facilities Management Perspective February 10, 2009 Environmental Health & Engineering, Inc. 800-825-5343 • www.eheinc.com Page 1 Safely Managing Construction/Renovation and Maintenance in Healthcare A Facilities Management Perspective Bryan Connors, MS, CIH, HEM Healthcare Practice Leader, EH&E February 10, 2009 2 Agenda Agenda • The Joint Commission Requirements • Case Studies (What Can Go Wrong) • Management of Data and Program Documents • Proven Management Techniques

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Page 1: PCRA Facilities Perspective handout versionSafely Managing Construction/Renovation and Maintenance in Healthcare: A Facilities Management Perspective February 10, 2009 Environmental

Safely Managing Construction/Renovation and Maintenance in Healthcare: A Facilities Management Perspective

February 10, 2009

Environmental Health & Engineering, Inc.800-825-5343 • www.eheinc.com

Page 1

Safely Managing Construction/Renovation and

Maintenance in Healthcare

A Facilities Management Perspective

Bryan Connors, MS, CIH, HEMHealthcare Practice Leader, EH&EFebruary 10, 2009

2

Agenda Agenda

• The Joint Commission Requirements • Case Studies (What Can Go Wrong)• Management of Data and Program

Documents • Proven Management Techniques

Page 2: PCRA Facilities Perspective handout versionSafely Managing Construction/Renovation and Maintenance in Healthcare: A Facilities Management Perspective February 10, 2009 Environmental

Safely Managing Construction/Renovation and Maintenance in Healthcare: A Facilities Management Perspective

February 10, 2009

Environmental Health & Engineering, Inc.800-825-5343 • www.eheinc.com

Page 2

3

Why Do We Care About PCRA?Why Do We Care About PCRA?

• Outbreaks of hospital-acquired mold infections

• Minimizing liability• Compliance • Improving flow of work

4

Proven Success Strategies Proven Success Strategies

• Clear Responsibilities• Central Coordination • Consistent Review Process

Committee, Inspections, Permits

• Competencies/Skills• Metrics, Follow-up• Contactor Training

Page 3: PCRA Facilities Perspective handout versionSafely Managing Construction/Renovation and Maintenance in Healthcare: A Facilities Management Perspective February 10, 2009 Environmental

Safely Managing Construction/Renovation and Maintenance in Healthcare: A Facilities Management Perspective

February 10, 2009

Environmental Health & Engineering, Inc.800-825-5343 • www.eheinc.com

Page 3

5

Construction in Healthcare Construction in Healthcare

6

Examples of the Risks Examples of the Risks

Page 4: PCRA Facilities Perspective handout versionSafely Managing Construction/Renovation and Maintenance in Healthcare: A Facilities Management Perspective February 10, 2009 Environmental

Safely Managing Construction/Renovation and Maintenance in Healthcare: A Facilities Management Perspective

February 10, 2009

Environmental Health & Engineering, Inc.800-825-5343 • www.eheinc.com

Page 4

7

8

PCRA Components PCRA Components

PCRA Risk Mitigation Program

ILSM

Utility Impacts, Noise, Vibration, IAQ

ICRA

Page 5: PCRA Facilities Perspective handout versionSafely Managing Construction/Renovation and Maintenance in Healthcare: A Facilities Management Perspective February 10, 2009 Environmental

Safely Managing Construction/Renovation and Maintenance in Healthcare: A Facilities Management Perspective

February 10, 2009

Environmental Health & Engineering, Inc.800-825-5343 • www.eheinc.com

Page 5

9

Joint Commission RequirementsJoint Commission Requirements

The PCRA process should identify:1) Potential impacts on air quality

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Joint Commission RequirementsJoint Commission Requirements

2) Potential impacts on fire and life safety

Page 6: PCRA Facilities Perspective handout versionSafely Managing Construction/Renovation and Maintenance in Healthcare: A Facilities Management Perspective February 10, 2009 Environmental

Safely Managing Construction/Renovation and Maintenance in Healthcare: A Facilities Management Perspective

February 10, 2009

Environmental Health & Engineering, Inc.800-825-5343 • www.eheinc.com

Page 6

11

Interim Life Safety MeasuresInterim Life Safety Measures

• Major deficiencies in the life safety code • May be due to construction or other

causes of deficiencies

12

Life Safety Case StudyLife Safety Case Study

• Hot work + sprinkler impairment = ?

Page 7: PCRA Facilities Perspective handout versionSafely Managing Construction/Renovation and Maintenance in Healthcare: A Facilities Management Perspective February 10, 2009 Environmental

Safely Managing Construction/Renovation and Maintenance in Healthcare: A Facilities Management Perspective

February 10, 2009

Environmental Health & Engineering, Inc.800-825-5343 • www.eheinc.com

Page 7

13

Joint Commission RequirementsJoint Commission Requirements

3) Effects of noise and vibration4) Utilities and medical equipment

14

Joint Commission RequirementsJoint Commission Requirements

5) Potential impacts on Infection Control

Page 8: PCRA Facilities Perspective handout versionSafely Managing Construction/Renovation and Maintenance in Healthcare: A Facilities Management Perspective February 10, 2009 Environmental

Safely Managing Construction/Renovation and Maintenance in Healthcare: A Facilities Management Perspective

February 10, 2009

Environmental Health & Engineering, Inc.800-825-5343 • www.eheinc.com

Page 8

15

Infection Control Risk MitigationInfection Control Risk Mitigation

• Construction = Dust• Dust = Mold• Mold + High Risk Patients = Elevated Risk

Construction Project Type

IVIII/IVIIIIHighest risk groupIVIII/IVIIIHigh risk group

IVIIIIIIMedium risk groupIII/IVIIIIILow risk group

Type DType CType BType APatient risk group

16

ICRA Case Study ICRA Case Study

Page 9: PCRA Facilities Perspective handout versionSafely Managing Construction/Renovation and Maintenance in Healthcare: A Facilities Management Perspective February 10, 2009 Environmental

Safely Managing Construction/Renovation and Maintenance in Healthcare: A Facilities Management Perspective

February 10, 2009

Environmental Health & Engineering, Inc.800-825-5343 • www.eheinc.com

Page 9

17

Good Bad

View from inside site

Examples: Containment Practices Examples: Containment Practices

18

Example: Life Safety Risks Example: Life Safety Risks

Page 10: PCRA Facilities Perspective handout versionSafely Managing Construction/Renovation and Maintenance in Healthcare: A Facilities Management Perspective February 10, 2009 Environmental

Safely Managing Construction/Renovation and Maintenance in Healthcare: A Facilities Management Perspective

February 10, 2009

Environmental Health & Engineering, Inc.800-825-5343 • www.eheinc.com

Page 10

19

What Can Go Wrong What Can Go Wrong

• Nosocomial fungal infections • Staff injury and illness• OSHA inspections• Joint Commission Accreditation • Insurance premiums and liability • Staff complaints and dissatisfaction

20

Root Causes of FailureRoot Causes of Failure

• Interdepartmental responsibilities = ambiguity, lack of “ownership”

• Construction contractors focused on job completion & schedule

Subcontractor management • Limited hospital resources/resource

allocation • Contractor orientation & unfamiliarity with

healthcare environment

Page 11: PCRA Facilities Perspective handout versionSafely Managing Construction/Renovation and Maintenance in Healthcare: A Facilities Management Perspective February 10, 2009 Environmental

Safely Managing Construction/Renovation and Maintenance in Healthcare: A Facilities Management Perspective

February 10, 2009

Environmental Health & Engineering, Inc.800-825-5343 • www.eheinc.com

Page 11

21

Consistent PCRA ProcessConsistent PCRA Process

22

Permits for Each ProjectPermits for Each Project

Page 12: PCRA Facilities Perspective handout versionSafely Managing Construction/Renovation and Maintenance in Healthcare: A Facilities Management Perspective February 10, 2009 Environmental

Safely Managing Construction/Renovation and Maintenance in Healthcare: A Facilities Management Perspective

February 10, 2009

Environmental Health & Engineering, Inc.800-825-5343 • www.eheinc.com

Page 12

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Inspection Data and Program Inspection Data and Program MetricsMetrics

24

Other Issues to Consider Other Issues to Consider

• Site inspections, deficiency resolution • Contractor vetting and selection

Management of sub-contractors • Include PCRA and safety performance

requirements in contract documents• OSHA compliance issues

Asbestos, LO/TO, confined space• Above the ceiling permit,

fire stopping, hot work permit

Page 13: PCRA Facilities Perspective handout versionSafely Managing Construction/Renovation and Maintenance in Healthcare: A Facilities Management Perspective February 10, 2009 Environmental

Safely Managing Construction/Renovation and Maintenance in Healthcare: A Facilities Management Perspective

February 10, 2009

Environmental Health & Engineering, Inc.800-825-5343 • www.eheinc.com

Page 13

25

Proven Success Strategies Proven Success Strategies

• Define the management process

• Clearly define roles• Assure accountability

26

Proven Success Strategies Proven Success Strategies

• Vet/select contactors and subcontractors

Train contactors

• Determine vulnerabilities

Act to address the vulnerabilities

Page 14: PCRA Facilities Perspective handout versionSafely Managing Construction/Renovation and Maintenance in Healthcare: A Facilities Management Perspective February 10, 2009 Environmental

Safely Managing Construction/Renovation and Maintenance in Healthcare: A Facilities Management Perspective

February 10, 2009

Environmental Health & Engineering, Inc.800-825-5343 • www.eheinc.com

Page 14

Safely Managing Construction/Renovation and

Maintenance in Healthcare

A Facilities Management Perspective

Bryan Connors, MS, CIH, HEMHealthcare Practice Leader

[email protected]