outstanding employees as july 2008 a business growth engine

新創建集團有限公司 NWS Holdings Limited 基建 Infrastructure | 服務及租務 Service & Rental

第32期2008年7月

Issue 32July 2008

優秀人才推動企業發展Outstanding Employees as a Business Growth Engine

06

07

10

喜閱天地 Reading Corner《Fast Food Nation》

員工新語In His / Her Words僑樂房產服務集團有限公司董事兼署理總經理杜志文先生Mr Raymond To, Director and Acting General ManagerKLPS Group Limited

熱點速遞 Point of Interest唐津高速公路（天津北段）Tangjin Expressway (Tianjin North Section)

新語世說第32期

02 編者的話 Message froM the editor 目錄 Contents

02 編者的話 Message from the editor

03 封面故事 Cover story

06 員工新語 in his/her Words

07 喜閱天地 reading Corner

08 回到學堂 Back to school

09 見習分享 the “apprentice” sharing

10 熱點速遞 Point of interest

11 集團內望 NWs scope

13 驕人成績 achievements

14 義工特區 Volunteering Bulletin

15 康樂快訊 sports & recreation

16 活動前瞻Coming soon • 綠色貼士green tips • 互動問答Quiz

《新語世說》乃新創建集團員工刊物。如欲轉載或引用本刊內容，請註明出處。

New Voice is published by NWS Holdings. Reproduction of any contents of this corporate newsletter requires proper acknowledgement.

香港中環皇后大道中18號新世界大廈28樓28/F New World Tower, 18 Queen’s Road Central, Hong Kong電話 Tel: (852) 2131 0600 傳真 Fax: (852) 2131 0611電郵 E-mail: [email protected] 網址 Website: www.nws.com.hk

張一心 Maria Cheung （編輯 Editor）記者 Reporters關則輝 C F Kwan 陳燕玲 Elaine Chan 何家欣 Carol Ho林月雲 Elina Lam 何大明 Elven Ho 陳麗兒 Emily Chan廖國泰 Teddy Liu 梁偉成 Bevis Leung 黃希文 Sophia Wong陳耀榮 Joseph Chan 蔡穎儀 Wynne Choi 李兆齡 Shirlina Lee趙兆麒 Garence Chiu 鄭玉萍 Iris Cheng

編輯委員會 Editorial Board

服務及租務 SERVICE & RENTAL

公司名稱 Company names 簡稱 Abbreviations 公司名稱 Company names 簡稱 Abbreviations

公司名稱 Company names 簡稱 Abbreviations

新世界發展有限公司新世界發展NewWorldDevelopmentCompanyLimited NWD

新創建集團有限公司新創建集團或集團NWSHoldingsLimited NWSHoldingsortheGroup

新創建集團慈善基金有限公司新創建慈善基金NWSHoldingsCharitiesFoundationLimited NWSCharitiesFoundation

新創建基建管理有限公司新創建基建管理NWSInfrastructureManagementLimited NWSI

新世界中國地產有限公司新世界中國地產NewWorldChinaLandLimited NWCL

基建 Infrastructure公司名稱 Company names 簡稱 Abbreviations

團結關懷奮力爭勝Striving to win through unity

and care

其他服務 Other Services新創建交通服務有限公司新創建交通NWSTransportServicesLimited NWSTransport

新世界第一巴士服務有限公司新巴NewWorldFirstBusServicesLimited NWFB

城巴有限公司城巴CitybusLimited Citybus

新世界第一渡輪服務有限公司新渡輪NewWorldFirstFerryServicesLimited NWFF

新世界第一渡輪服務（澳門）有限公司新渡輪（澳門）NewWorldFirstFerryServices(Macau)Limited NWFF(M)

富城物業管理有限公司富城物業管理UrbanPropertyManagementLimited UPML

僑樂房產服務集團有限公司僑樂房產服務KLPSGroupLimited KLPS

大眾安全警衞（香港）有限公司大眾安全警衞GeneralSecurity(H.K.)Limited GeneralSecurity

統一警衞有限公司統一警衞UniformitySecurityCompanyLimited Uniformity

寶聯防污服務有限公司寶聯防污Pollution&ProtectionServicesLimited PPS

惠康環境服務有限公司惠康環境服務WaihongEnvironmentalServicesLimited Waihong EnvironmentalServices

新中國洗衣有限公司新中國洗衣NewChinaLaundryLimited NCL

天傳有限公司天傳SkyConnectionLimited SkyConnection

創庫系統有限公司創庫系統CiFSolutionsLimited CiF

設施租務 Facilities Rental

香港會議展覽中心（管理）有限公司會展管理公司HongKongConventionandExhibition HML

Centre(Management)Limited

香港會議展覽中心會展中心

HongKongConventionand HKCEC

ExhibitionCentre

建築機電 Contracting

協興建築有限公司協興建築HipHingConstructionCompanyLimited HipHing

港興混凝土有限公司港興QuonHingConcreteCompanyLimited QuonHing

大成環境科技拓展有限公司大成環境科技拓展EnvironmentalPioneersandSolutionsLimited EnvironmentalPioneers

andSolutions

新創機電工程集團有限公司新創機電集團NWSEngineeringGroupLimited NWSEGroup

金融服務 Financial Services

大福證券集團有限公司大福證券TaifookSecuritiesGroupLimited TaifookSecurities

新世界保險管理有限公司新世界保險NewWorldInsuranceManagementLimited NewWorldInsurance

TricorHoldingsLimited Tricor

公司名稱 Company names 簡稱 Abbreviations

道路 Roads大老山隧道有限公司大老山隧道Tate’sCairnTunnel Tate’sCairnTunnelCompanyLimited

水務 Water中法水務投資有限公司中法水務SinoFrenchWater SFWDDevelopmentCompanyLimited

澳門自來水股份有限公司澳門自來水TheMacaoWaterSupplyCo.Ltd. MacaoWater

Cert no. SGS-COC-004298

新創建集團一向鼓勵員工參與康體活動，如在本年5月，集團舉辦了保齡球比賽，而8月將舉辦羽毛球比賽，大受同事歡迎。集團相信，康體活動有助員工平衡工作及生活，促進身心健康，更能增強歸屬感，為員工與公司締造雙贏局面。

同時，集團多元化的培訓及發展機會，以及對員工良好表現的肯定及獎勵，既能為員工增值，亦有效提升集團士氣，一舉兩得。「封面故事」將就此作詳細報導。

集團亦非常重視與員工的雙向溝通，而《新語世說》正是彼此對話的渠道之一。今期「互動問答」將收集讀者對本刊的意見，歡迎踴躍參加！

出於團隊精神及對企業社會責任的承擔，新創建集團於本年5月四川大地震後，深感悲痛之餘，即時發起集團上下積極為災民進行籌款及義務工作。詳情請參閱「集團內望」。

集團的企業公民精神更伸延至環境保護層面。由本期開始，《新語世說》採用更環保的FSC認證紙張印製（FSC標誌見本頁右下角）。雖然成本較高，但集團相信對環境的貢獻是無價的。

謹此祝願四川地震災民與國家隊運動員在人生與競技場上排除萬難，取得最後勝利！

With the approach of the Beijing Olympics, do you feel the urge to get a piece of the

action by joining the ranks of athletes?

NWS Holdings has always encouraged sports and recreational activities among staff. For example, the Group organized a bowling competition in May 2008 and will organize a badminton competition in August. The Group believes such activities can enhance work-life balance and a sense of belonging among its employees, thereby creating a win-win situation for both staff and the company.

The Group’s diversified training and development opportunities and recognition forstaff’s outstanding performance also add value to employees and boost the company’s morale. Further details can be found in Cover Story.

As for the importance the Group attaches to two-way communication with staff, New Voice is an excellent case in point. We sincerely invite you to voice your views on the newsletter in the Reader Survey.

As a showcase of its team-spirit and commitment to corporate social responsibility (“CSR”), during the Sichuan earthquake in May, everyone in the Group joined hands to support the victims by fund-raising and volunteer services. Please refer to NWS Scope for details.

The Group’s commitments as a corporate citizen extend to environmental protection as well. Starting from this issue, New Voice will be produced using FSC certified paper (FSC logo in the lower right hand corner of this page). Though the costs are higher, we believe the contributions to the environmental cause are priceless.

We sincerely wish both the Sichuan earthquake survivors and our National Olympic team every success in overcoming all the challenges in life and the sports arena!

北京奧運即將來臨，各位讀者可會躍躍欲試，也來加入運動員的行列？

NEW VOICE Issue 32

03封面故事 Cover Story

隨著近年經濟好轉，本地人力市場亦持續向好。政府統計處公佈2008年

2月至4月失業率跌至10年來新低；香港人力資源管理學會的調查亦顯示，2008年第一季的職位空缺率創新高，僱員流失率亦持續高企。面對人才流失，企業紛紛急謀對策，挽留人才，增加員工歸屬感，以保持競爭優勢。

培訓增值新創建集團擁有43,000名員工，深明人才是推動業務發展的原動力，因而致力透過培訓及獎勵，提升員工士氣及工作表現，亦凸顯集團重視人力資本的管理理念。在業務持續向前的同時，集團也要確保員工的個人才能與集團的發展目標配合，不論管理層或前線員工，均要與時並進，時刻充實自己。

學習文化集團秉持終身學習的理念，鼓勵員工持續進修，提升表現。集團培訓及發展部定期為員工提供多元化的培訓課程，內容涵蓋管理發展、語文運用、職業安全等；而與外間專業機構合辦的課程，如團隊烹飪和Thinkertoys創意思維工作坊等，亦深受員工歡迎。此外，集團亦設有持續進修資助計劃，鼓勵員工進修與工作相關的知識和技能。「培訓和發展項目既能幫助員工發揮潛能，亦能提升公司業務表現，雙得益彰。」集團培訓及發展部高級經理陳耀榮先生說。

集團更於總辦事處定期舉辦題材廣泛的午間講座，讓員工在工餘增廣見聞，並鼓勵員工善用總辦事處內的圖書館及參與「喜閱會」的聚會，藉以推廣持續學習文化。

專業發展集團致力為員工提供學習和發展機會的同時，也著力發掘和栽培具潛質的高級管

理人員，讓他們在集團和主要附屬公司擔當更重要的角色。集團參加由新世界發展所舉辦的New World Star Executive Development Programme，推薦具潛質的行政人員進修由Richard Ivey School of Business所舉辦為期15個月的課程，增強其領導才能、策略思維及管理技巧，為配合集團發展培育所需人才。

管理會議集團每年亦專為高級管理人員舉行新創建集團管理會議。以「2008年營商環境及2009年展望」為題的管理會議於2008年5月14日圓滿結束，共有近200名管理人員出席。會上設有小組討論及匯報環節，由集團執行董事回應，為各公司的管理層提供了互動交流平台。大會嘉賓之中，渣打銀行亞洲區總經濟師兼研究部主管關家明先生分析宏觀經濟及2009年展望；野村國際（香港）有限公司亞洲區運輸及基建研究部主管黃建邦先生以投資分析員的角度，分析市場對集團的看法；嘉賓講者大家樂集團主席陳裕光先生則分享其公司業務發展心得，令各與會者獲益良多。

Benefiting from the economic recovery, the local labour market has continued

to perform well. As employee turnover is on the rise, corporations are trying to retain staff in order to stay competitive.

優秀人才推動企業發展

集團一眾董事（前排）與18位獲獎傑出員工合照留念。The Group management (front row) and the outstanding employees.

Maximizing staff value through trainingNWS Holdings treasures its 43,000 employees as a business growth engine. The Group strives to enrich human assets through training and rewards. To ensure that the Group’s growth needs are met, our staff at all levels should move with the times and equip themselves with the right skills and abilities.

Building a culture of learningTo uphold its belief in continuous learning, the Group encourages staff to improve themselves. The Group’s Training and Development Department regularly conducts comprehensive trainings, which cover the topics on management, language and occupational safety, etc. Among all there are also courses jointly held with professional institutions, such as Team Building through Cooking and the Thinkertoys Creative Thinking workshop. The Group also provides education subsidy for external job-related courses. “Training helps employees to maximize their potential, which benefits not only themselves but the company as well,” said Mr Joseph Chan, Senior Manager of the Group’s Training and Development Department.

The Group also regularly hosts luncheon talks, and encourages staff to use the Group’s in-house library and exchange ideas at NWS Reading Club gatherings.

Staff developmentStaff development opportunities are also important to enhancing employees’ job satisfaction. The Group places great emphasis on grooming senior managers and executives with high potential, in order to take on top management positions at the corporate and major SBUs. Under

the New World Star Executive Development Programme launched by NWD, the Group nominates high potential senior executives to join the 15-month programme organized by Richard Ivey School of Business. The programme is aimed at enhancing participants’ change leadership, strategic thinking and management skills.

集團執行董事曾蔭培先生於管理會議上談及集團業務發展的挑戰和機遇。Mr Tsang Yam Pui, Executive Director of the Group, addressed senior executives at the Management Conference.

Outstanding employees as a business growth engine

Management ConferenceThe annual NWS Holdings Management Conference is tailor-made for the senior management. With the topic “Business Environment in 2008 and the Outlook for 2009”, the conference came to a successful conclusion on 14 May 2008, with nearly 200 participants. The group discussion and report sessions, at which executive directors responded to questions from the floor, provided the management of various companies with an interactive platform. Among the guest speakers at the conference, Mr Nicholas Kwan, Regional Head of Research, Asia of the Standard Chartered Bank presented on macro economy; Mr Jim Wong, Head of Regional Transport and Infrastructure of Nomura International (HK) Ltd addressed speech on “An Analyst’s Perspective on NWS”, while Mr Michael Chan, Chairman of the Café de Coral Group, shared his management philosophy.

管理會議中的小組討論和匯報環節讓各公司管理層就不同的管理議題交流意見。Senior executives from various companies exchanged views on different management topics during the discussion session.


為嘉許表現傑出的員工，集團於2003年推出「傑出員工選舉」，感謝他們

的努力和貢獻，同時鼓勵集團上下貫徹卓越服務的核心理念。

選舉分香港/澳門及中國內地兩個組別。候選人均經嚴格甄選，包括成員公司內部甄選，以及兩次由集團管理層及專業團體香港人力資源管理學會組成的評審小組面試。評審標準包括：候選人使公司得益的傑出成就、員工的工作熱誠、工作質素、管理技巧以及顧客服務技巧等。

新創建卓越大賞頒獎典禮已於2008年4月8日隆重舉行，以下是當日的盛況。

員工獎勵 Staff rewards

新創建集團副主席杜惠愷先生（右三）、執行董事曾蔭培先生（左四）、黃國堅先生（左三）、林煒瀚先生（左二）、張展翔先生（右二）、杜家駒先生（左一）及非執行董事黎慶超先生（右一）為典禮主持揭幕儀式。Mr William Doo, Deputy Chairman of NWS Holidngs (third from right), executive directors Mr Tsang Yam Pui (fourth from left), Mr Andrew Wong (third from left), Mr Patrick Lam (second from left), Mr Tommy Cheung (second from right), Mr William Doo Jr (first from left) and Non-executive Director Mr Dominic Lai (first from right) jointly kicked off the ceremony.

To recognize the achievements and contributions of outstanding

employees, the Group launched the Outstanding Employee Awards in 2003.

There are two categories of rewards: Hong Kong/Macau and Mainland China. Candidates are subject to a stringent process of internal selection of their respective company and two panel interviews by the Group management and practitioners from the Hong Kong Institute of Human Resource Management. Selection criteria include candidates’ contributions to their respective company, enthusiasm at work, job quality and customer service skills.

Following are highlights of the NWS Awards Presentation Ceremony held on 8 April 2008.

經理級員工組別 Managerial Staff

廣州北環高速公路有限公司行政部經理鍾亮文先生Mr Zhong Liangwen, Manager (Administration) of Guangzhou Northern Ring Freeway Co., Ltd

鍾亮文積極推行營銷策略，在潯峰洲、沙太路兩大貨運市場的營銷策略獲得空前成功，使車流和收入保持持續增長。另外，他致力和媒體建立良好關係，提升廣州北環高速公路的形象。Mr Zhong has implemented a series of marketing strategies, which successfully helped the company sustain the highway’s traffic flow and income. Moreover, he has established good media relations, which has helped to improve the company’s image.

寫字樓員工組別 Office Staff

京珠高速公路廣珠段有限公司技術員周建萍小姐Ms Zhou Jianping, Technician of Beijing-Zhuhai Expressway (Guangzhou-Zhuhai Section) Company Limited

周建萍憑藉其專業技術，積極投入路政網絡集成管理系統工作，組織系統的開發、應用管理和維修。系統順利推行後，大大提高公司的路政管理工作效率。With her technical knowledge, Ms Zhou was responsible for organizing the development of the highway network integrated management system, as well as the application and maintenance of the system. The launch of the system successfully helped the company to increase its highway management work efficiency.

前線員工組別 Frontline Staff

廣州北環高速公路有限公司路政班長鄧衛雄先生Mr Deng Weixiong, Road Management Supervisor of Guangzhou Northern Ring Freeway Co., Ltd

鄧衛雄對處理突發事故和阻塞的情況素有經驗，致力透過道路標誌管理，減少交通意外，並提高救援技術和效率，縮短交通事故處理時間，恢復交通，確保車流暢順。With years of experiences in handling emergency and heavy traffic, Mr Deng has been devoted to reducing the number of accidents through road sign management. He has also improved the team’s rescue techniques and enhanced efficiency, in order to shorten accident handling time and the time it takes to resume traffic.

中國內地 Mainland China

經理級員工Managerial Staff

鑽石獎Diamond Award

鍾亮文Zhong Liangwen

廣州北環高速公路有限公司Guangzhou Northern Ring Freeway Co., Ltd

金獎Gold Award

張雄Zhang Xiong

惠深（鹽田）高速公路惠州有限公司Huishen (Yantian) Expressway Huizhou Co., Ltd.

銀獎Silver Award

劉燕Liu Yan

僑樂房產服務集團有限公司─上海KLPS Group Limited-Shanghai

寫字樓員工Office Staff


周建萍Zhou Jianping

京珠高速公路廣珠段有限公司Beijing-Zhuhai Expressway (Guangzhou-Zhuhai Section) Company Limited

金獎Gold Award

李錦豪Li Jinhao


銀獎Silver Award

陸梅萍Lu Meiping

肇慶粵肇公路有限公司Zhaoqing Yuezhao Expressway Co., Ltd.

前線員工Frontline Staff


鄧衛雄Deng Weixiong


金獎Gold Award

張軼群Zhang Yiqun

僑樂房產服務集團有限公司─北京KLPS Group Limited-Beijing

銀獎Silver Award

趙穎Zhao Ying

北京新世界保險經紀有限公司Beijing New World Insurance Services Limited

香港/澳門 Hong Kong/Macau

經理級員工Managerial Staff


龔樹人Kung Syu Yan

城巴Citybus

金獎Gold Award

黎金礦Lai Kam Kwong

惠康環境服務Waihong Environmental Services

銀獎Silver Award

王穎真Wong Wing Chan

富城物業管理UPML

寫字樓員工Office Staff


洪惠姿Hung Wai Chi

會展管理公司HML

金獎Gold Award

劉穎Lau Wing

城巴Citybus

銀獎Silver Award

陳明敏Chan Ming Man

僑樂房產服務KLPS

前線員工Frontline Staff


蔡志聰Choy Chi Chung

城巴Citybus

金獎Gold Award

徐偉森Chui Wai Sum

會展管理公司HML

銀獎Silver Award

宋少勤Sung Siu Kan

富城物業管理UPML

得獎名單 Winners 得獎名單 Winners

04 封面故事 Cover Story 05封面故事 Cover Story

「傑出員工大獎─香港/澳門」鑽石獎得主Diamond Awardees of Outstanding EmployeeGrand Awards — Hong Kong/Macau

「傑出員工大獎─中國內地」鑽石獎得主Diamond Awardees of Outstanding EmployeeGrand Awards — Mainland China

經理級員工組別 Managerial Staff

城巴營運貳部經理龔樹人先生Mr Kung Syu Yan, Operations Manager (Department Two) of Citybus

龔樹人從事營運工作多年，對前線營運有豐富經驗。去年參與籌備城巴「深西快線」，與運輸署等多個部門及團體合作，於短時間內完成籌備工作，使新路線如期順利投入服務。Experienced in frontline operation management, Mr Kung was responsible for organizing the launch of Citybus Shenzhen West Express in which he collaborated with the Transport Department and various internal and external parties. The new bus lines were successfully launched despite the tight schedule.

寫字樓員工組別 Office Staff

會展管理公司宴會營業經理洪惠姿小姐Ms Hung Wai Chi, Event Manager of HML

洪惠姿在宴會籌劃工作上表現卓越，曾負責多項大型宴會，客戶包括香港理工大學（「理大」）、香港貿易發展局及花旗集團等，其優異服務得到客戶的高度評價。Awarded for her outstanding performance in event management, Ms Hung has taken charge of various large-scale events, for which she has received positive comments from clients including The Hong Kong Polytechnic University (“PolyU”), Hong Kong Trade Development Council and Citi Group, etc.

前線員工組別 Frontline Staff

城巴車長蔡志聰先生Mr Choy Chi Chung, Bus Captain of Citybus

蔡志聰駕駛城巴機場快線近10年，除有良好的駕駛表現外，更曾阻止扒手盜取巴士上的行李，又主動協助乘客尋回失物，拾金不昧，讓乘客對城巴服務留下深刻印象。Having been a bus captain of the Citybus Airport Express for nearly 10 years, Mr Choy is praised not only for his good driving skills. He has thwarted an attempted theft of luggage, and helped passengers find their lost belongings. Such outstanding customer service has generated goodwill for Citybus.

NEW VOICE Issue 32

集團深明員工在工作與生活兩方面取得平衡，是提升工作表現的重要因

素。有見及此，集團定期舉辦形形色色的康樂活動和球類比賽等，鼓勵健康的生活方式。

Well aware of the importance of work-

life balance to staff performance, the

Group organizes leisure activities and sports

competitions to promote a healthy life style

among staff.

關懷員工身心Maintaining work-life balance

新巴/城巴於過去一年參加集團各項體育比賽和文娛活動，多次得到優異的成績，更於頒獎禮上獲頒發康樂活動2007團體總冠軍。The active participation and outstanding results of NWFB and Citybus won them the NWS Sports Yearly Grand Award 2007 in the ceremony.

04 封面故事 Cover Story 05封面故事 Cover Story

集團連續第二年派隊參加渣打馬拉松，榮獲「最鼎力支持大獎」以及「工商盃」半程馬拉松組別亞軍，成績驕人。For the second consecutive year, the NWS team participated in the Standard Chartered Marathon, and won the Most Supportive Group Award and the First runner-up in the Half Marathon category of the Corporate Challenge.

嘉許社會服務 Commitment to community service

典禮花絮 Snapshots

「新創建愛心聯盟」多位義工合力透過小丑、魔術及合唱表演，傳遞家庭和諧和熱心參與服務社會的信息。Through clown, magic and chorus performance, members of the NWS Volunteer Alliance spread the message of family harmony and volunteering.

金獎 Gold – 新巴/城巴 NWFB/Citybus

司儀李燦榮先生（右）即場與曾蔭培先生交流管理心得。The master of ceremonies Mr Li Chan Wing (right) shared his views on management with Mr Tsang Yam Pui.

優異獎 Merit – 惠康環境服務 Waihong Environmental Services

「延展關懷獎」 Cross-boundary Care Award – 新世界保險管理 New World Insurance

銀獎 Silver – 新巴/城巴 NWFB/Citybus

集團邀得香港社會服務聯會發展及協作業務總監蔡劍華先生（前排左三）與香港基督教女青年會企業發展總監陳志剛先生（前排左六）等嘉賓出席頒獎禮，與總辦事處的義工一同分享得獎的喜悅。Guests Mr Cliff Choi, Business Director-Sector Development & Partnership of The Hong Kong Council of Social Service (front row, third from left) and Mr Charles Chan, Director of Corporate Development of the Hong Kong Youth Women’s Christian Association (front row, sixth from left) shared the joyous moments with volunteers from the Corporate Office.

得獎者的家屬和同事逾500人獲邀出席盛會，共享興奮時刻。 Over 500 colleagues and family members of the awardees attended the ceremony.

作為盡責的企業公民，新創建集團鼓勵其成員公司及員工發揮所長，回饋社會。集團特意頒發多項社會服務獎，以表揚於「創建社區關懷日2008」中表現卓越的公

司，藉此鼓勵集團上下繼續推動員工參與義工服務。A s a responsible corporate citizen, NWS Holdings encourages its member companies

and staff to serve the community with their expertise. Companies that made outstanding

efforts during Caring Day 2008 were honoured at the ceremony.

銀獎 Silver – 創庫系統 CiF

銅獎 Bronze – 新創建集團 NWS Holdings

優異獎 Merit – 新創機電集團 NWSE Group

「最具愛心禮物」 Most Caring Gift Award

「最關懷時刻」Most Caring Moment Award

金獎 Gold – 僑樂房產服務 KLPS（同時榮獲「延展關懷獎」）(also garnered the Cross-boundary Care Award)

銅獎 Bronze – 會展管理公司 HML


06 員工新語 IN HIS/HER WORDS

從數字管理到人才管理From business management to people management

僑樂房產服務集團有限公司董事兼署理總經理　杜志文先生Mr Raymond To Director & Acting General Manager, KLPS Group Limited

「服務業是以人為本的行業，同事是我們最大的資產；你怎樣對待員工，他們就怎樣對待客人。所以，我們很著重讓員工在工作上得到滿足感和建立對公司的歸屬感。」“Service industry is a people business and our employees are our greatest asset. How you treat your staff will be mirrored in the way they serve their customers. Therefore, we make it our priority that the staff get job satisfaction and cultivate a sense of belonging.”

管理行行通杜先生於2000年加入僑樂房產服務，在此之前一直從事

與財務會計相關的工作。「雖然我沒有房地產服務的經驗，但管理生意，最終離不開管數，這方面的經驗對我的工作大有幫助。」杜先生說。當年正值科網熱潮，杜先生同時收到一家資訊科技公司和僑樂房產服務的聘書，「我考慮到其業務和房地產相關，具長遠發展潛力。而且我喜歡與人接觸，對服務業很有興趣。另外，公司所管理的新世界中心是我小時候常到的地方，對它特別有感情。所以，我最後決定加入僑樂房產服務。」

內地經驗談早於80年代，僑樂房產服務已應中國內地經濟開放，先後在北京、上海等地設立據點。杜先生有超過20年在中國內地工作的經驗，認為中國內地商機無限，但辦事模式和香港大不相同，需要時間摸索，也具挑戰性。「在中國內地發展，人脈關係和實際經驗比書本的理論來得重要呢！要成功，就必先要放下香港的那套營商方法，學習和適應他們的一套。」杜先生娓娓道出個人經驗。

以人為資產僑樂房產服務現有約1,800名員工，其中九成分佈在中國內地各個辦事處。「不同地區的文化各有不同，例如北京的同事看似很硬朗，其實他們也有感性的一面，更會主動給公司提意見，所以管理也得因地制宜。」談到管理理念，杜先生認為自己並不只給下屬指派工作的上司，而同時是他們的導師。「在工作上，我儘可能給員工指引和意見，至於怎樣完成任務，就由他們自由發揮。」杜先生說。員工一方面不受束縛，但遇上困難時也可找他這個導師商量。「我很重視和員工的溝通，採取『門戶開放政策』，樂於瞭解他們的困難和想法。」

「服務業是以人為本的行業，同事是我們最大的資產；你怎樣對待員工，他們就怎樣對待客人。所以，我們很著重讓員工在工作上得到滿足感和建立對公司的歸屬感。」杜先生鼓勵同事參加集團舉辦的活動，如「創建社區關懷日」和同樂日等，透過這些活動凝聚同事，建立團隊。「我們從不要求同事從活動中得到什麼成績和獎項，只要大家積極準備活動，享受過程，已經是最大的得著。」

Managing his way to a new job

Prior to joining KLPS in 2000, Mr To was well experienced in accounting and finance. “Though I

wasn’t familiar with property leasing and management, I was good at managing figures. That would come in handy when it comes to running just about any business,” said Mr To. He recalled he had to choose between an offer from an information technology company and that from KLPS. “I thought property-related business had a higher growth potential; I was very interested in service industry as I enjoyed meeting people, and I used to visit New World Centre managed by KLPS when I was young. That’s how I decided to join KLPS.”

Finding his way in Mainland ChinaAs Mainland China opened up its economy in the 1980s, KLPS started setting up offices in major cities such as Beijing and Shanghai. Mr To, with his 20 years of experience in Mainland China, realized the vast potential to be tapped. At the same time, however, the different business practices in Mainland China posed a challenge, which would take time to overcome. “To start a career in Mainland

僑樂房產服務的優質服務廣受客戶認同。The outstanding services provided by KLPS are recognized by customers.

杜先生於課堂上與其他行政人員分享他在中國內地的工作經驗。Mr To shared his Mainland China experience with other executives in class.

同事一身馬術運動員裝於新創建同樂日中演出，杜先生亦與眾同樂。Mr To enjoyed a show by colleagues dressed for the equestrian event on the NWS Fun Day.

China, personal contacts and practical experience are more important than book learning. To succeed there, we must put aside our Hong Kong experience, and learn to adapt to their system,” said Mr To.

Capitalizing on human capitalOf the 1,800-strong staff of KLPS, over 90% are stationed in its Mainland China offices. “Each place has its distinctive culture. For example, our Beijing colleagues may look tough, but they do have their sensitive side, and would proactively offer their suggestions to the company. As management, we need to adapt to different cultures as well.” Mr To considers himself a mentor rather than a boss who just assigns different jobs to his staff. “I would give them guidance and advice, and free rein to complete their tasks,” said Mr To. Nonetheless, they can always come to the mentor when they run into problems. “I adopt an ‘open door policy’ as I cherish communication with staff. It is only through communication that I can understand their difficulties and thoughts.”

“Service industry is a people business and our employees are our greatest asset. How you treat your staff will be mirrored in the way they serve their customers. Therefore, we make it our priority that the staff get job satisfaction and cultivate a sense of belonging.” Mr To encourages his staff to join the Group’s activities, such as NWS Caring Day and Fun Day, which help to strengthen team spirit. “We never require them to win any awards in the activities. So long as they enjoy themselves, it would be the biggest reward they can get.”

NEW VOICE Issue 32

不只是快餐Much more than fast food

嘉賓：大眾安全警衞（香港）有限公司總經理張偉麟先生推介書籍：《Fast Food Nation》Guest: Mr William Cheung, General Manager, General Security (H.K.) Limited Recommended book: Fast Food Nation

07喜閱天地 READING CORNER

漢堡包、薯條、炸雞、汽水……相信你對這些快餐店的「招牌」食物並不陌生。快餐文化滲透全球每個角落，當你啃著漢堡包時，可有想過這塊漢堡讓你裹腹之餘，還有甚麼價值？《Fast Food Nation》的作者為快餐文化抽絲剝繭，剖析美國於近半個世紀的經濟、文化及社會發展。大眾安全警衞總經理張偉麟先生十分欣賞作者的獨到見解和流暢文筆，因此在今期「喜閱天地」向讀者推介此書。

Hamburgers, French fries, fried chickens, soft drinks… to us fast food consumers, these are

pretty standard fare. However, have you ever thought about the true value of a juicy burger? Fast

Food Nation evaluates US economic, cultural and social development over the past half-century

by analyzing the fast food culture. Impressed by the author’s keen observation and masterly

writing skills, Mr William Cheung, General Manager of General Security, recommends Fast Food

Nation to our readers.

書名 Book : Fast Food Nation

作者 Author：Eric Schlosser

出版社 Publisher : Penguin

「《Fast Food Nation》是我多年前在英國的一家書店裡無意中購

買的。最近再看一遍，發現書中的內容仍然饒富趣味，其中涉獵了多個範疇：快餐業的崛起；美國屠房的運作；食物及工作安全；以兒童為目標的市場推廣策略；快餐、汽水與肥胖的關係等等，為讀者

提供了很豐富的內容和分析。」張先生分享道。

書中記述的快餐業成功故事，令張先生尤其印象深刻，「例如最為人熟悉的麥當勞，1968年在美國只有1,000間分店，現時全球已有超過30,000間分店。它以小朋

友為目標顧客，把快餐與玩具、體育以至荷里活製作聯繫起來，透過多種宣傳渠道來從小培養他們吃快餐的習慣，令他們長大後仍然繼續成為其忠實顧客。作者從對麥當勞成功例子的深入研究，引伸至美國快餐業帶來的全球化影響，這部份簡直可以用作營商之道的教材呢！」

此外，《Fast Food Nation》亦談及美國對食物安全及工作安全的監管問題，「以天然調味和人工調味為例，一般人都以為前者較健康，但有研究指其實兩者所含的化學成份相若，只是生產過程有所不同；另於飼養以至屠宰牛隻的過程也有涉及到人道、環保、衞生等問題。」張先生認為作者能夠有系統地闡述這些龐雜的資料，讓讀者從多角度思考和判斷，正是這書值得一看再看的原因。

“I bought Fast Food Nation in the UK many years ago. I found it still interesting

when I read it again lately. The wide-ranging topics including growth of fast food industry, US slaughterhouse operations, food and work safety, marketing campaigns targeting children, etc. provide readers with rich contents and an in-depth analysis,” Mr

Cheung said.

Mr Cheung is particularly impressed by

the success stories of fast food industry.

“McDonald’s had only 1,000 restaurants

in 1968 and now it has more than 30,000

branches globally. Targeting child consumers

by forming marketing alliance with toy and

sports traders and Hollywood studios,

and through various promotion channels,

McDonald’s has made the children get into

the ‘fast food habit’ and become its loyal

consumers when they grow up. The rise of

McDonald’s is used to highlight the effect of

globalization brought about by US fast food

industry. It is an ideal teaching material for

success in business!”

Another focus of the book is on US

supervision on food safety and work safety.

“People tend to think a natural flavour is

healthier than an artificial flavour. However,

as shown by a research study, the contents

of both are similar.” Mr Cheung believes

the book succeeds in cutting a long story

short, thus inspiring the readers to think. This

makes the book worth reading again and

again.

To nurture reading culture and create a leisure reading atmosphere in office, NWS Reading Club held its first mini book fair at the Corporate Office on 18 June 2008. Over 80 books

on diversified subjects, including management, business, travel, health, fiction, religion, etc, were put up for sale at special rates. Open during lunch time and after office hours, the book fair generated an overwhelming response.

NWS Reading Club is going to organize a great variety of activities and enhance reading interest. For more details, please stay tuned to the Group’s Intranet (iii.nws.com.hk).

新創建集團積極培養員工的閱讀文化並且在工作間營造輕鬆的閱讀氣氛，其「喜閱會」於2008年6月18日首次在總辦事處舉行「喜閱書展」，以優惠

價格展銷超過80本暢銷書，涵蓋管理、商業、旅遊、保健、小說、宗教等範疇，以迎合同事的不同閱讀喜好。

書展分午飯和下班後兩個時段進行，吸引了來自集團總辦事處以及多家成員公司的同事參觀和選購好書，反應踴躍。

「喜閱會」將陸續舉行更多精彩活動，鼓勵員工攜手推動閱讀文化，詳情請留意集團內聯網(iii.nws.com.hk)公佈。


08 回到學堂 BACK TO SCHOOL

創意思考 Creative Thinking

你覺得自己是否屬有創意的一群？曾否想過為什麼別人可以在短時間內想出

創新的精彩方案，自己卻絞盡腦汁也想不出新構思來？其實，創意並不是天賦的特異功能，而是每個人都具備的一種潛力，可以透過訓練培養起來。

上期為大家介紹過保險為風險管理中的重要工具，今期的題目亦是與保

險有關，並有助於僱主管理工傷的嶄新安排──工傷復康計劃。

問：工傷復康計劃的內容是怎樣的﹖答：此計劃旨在為因工受傷的僱員安排合適的復康護理服務，並非強制性。假設有僱員因工受傷，僱主便可透過工傷復康計劃公司及保險公司，安排僱員接受復康計劃指定的醫生評估，再為他們安排合適的復康治療。

問：此計劃有什麼優點﹖答：僱員受傷後可於短時間內得到適當的治療，使其傷患可早日復原，並在安全的情況下返回工作崗位，公司的生產力和員

工傷復康計劃知多少Rehabilitation programme for employees injured at work

enhancing the company’s productivity as well as staff morale. The rehabilitation programme can help employer manage the injury claims and minimize ineligible claims. In addition, the rehabilitation company will conduct regular reviews with employers to identify the root causes of the accidents and suggest ways to minimize reoccurrence in future.

Q: How many member companies have already joined the programme?A: PPS, Waihong Environmental Services and Uniformity have adopted this programme for one or two years, leading to substantial reductions in sick leave days and claim severity. The Group’s Risk Management Department will promote this programme to other member companies, especially those in labour-intensive industries, to reduce injury case and ensure staff’s safety, thus reducing injury claims and insurance premium in the long run.

topic is the rehabilitation programme. This is a new insurance-related programme that can help employers to manage work-related injury cases.

Q: What is this rehabilitation programme for employees injured at work about?A: This programme, which is not mandatory, is aimed at providing suitable rehabilitation services for injured employees. Under the programme, an employer can collaborate through the rehabilitation company and insurer to arrange for injured employees to consult the assigned panel doctor for medical assessment, so that suitable rehabilitation services will be promptly provided.

Q: What are the benefits of joining the programme?A: Under the programme, injured employees could get suitable treatment in a short period, which would facilitate a speedier recovery and allow them to return to work under safe conditions, thereby

工士氣自然有所提高。復康計劃能幫助僱主妥善處理工傷個案和賠償，並減少對非工傷個案的賠償。另外，復康計劃公司亦定期與僱主檢討工傷數字及其成因，並提出專業意見，防止同類意外再次發生。

問：有哪些成員公司已參加此計劃﹖答：寶聯防污、惠康環境服務及統一警衞於近一、兩年引入此計劃後，員工病假天數和賠償數額均有所減少。集團風險管理部將進一步把此計劃推廣到其他有較多前線員工的成員公司，希望把整體工傷數字降低，保障員工的同時，減少保費及賠償開支。

In the last issue we introduced to you how insurance as one of the important

risk management tools. This time, our

IX 答案：SIXAnswer: SIX

以上的小測驗中，參與者往往未能考慮到多加的一筆可以是曲線，原因在於無法跳出舊有的思考框框。很多人自以為缺乏創意，卻原來只是墨守成規，令潛在創意思維難以發揮。

創意思維的重要性不容置疑，它既是近年國際知名管理學大師的流行用語，也是企業持續發展的關鍵。企業要在現今瞬息萬變的商業社會穩佔一席位，創意更是不可或缺：無論在建立商業策略、設計產品和服務，或改善日常工作流程上，我們都需要突破傳統的框架，才能滿足顧客多變的需求。

Do you think you are a creative person? Have you ever wondered

why some people can come up with brilliant and innovative ideas but you can’t? Just as creativity is a potential common to all, creative thinking is a skill that can be cultivated through training.

In the creativity test, more often than not, it would not occur to the participant that the added line can be a curve. It is because they are constrained by the traditional mode of thinking. We may feel we are not creative enough

陳Sir心得──齊來「腦力激盪」Mr Chan’s Tips – Brainstorming

腦力激盪是一種激發創造力的有效方法，由一個或一組人進行討論，讓參加者隨意提出與討論主題相關的意見，經記錄後再加分類整理，重中發掘新觀點和解決問題的方法。

為加強員工的創意思維，集團培訓及發展部於2008年4月首次舉辦「Thinkertoys創意思維工作坊」，教授多種激發創意的輔助思考工具，讓學員嘗試加以運用，掌握解決問題的方法。培訓及發展部亦會定期舉辦創意思考課程，有興趣的同事請留意每月發放的培訓課程摘要或瀏覽集團內聯網iii.nws.com.hk。

Brainstorming is an effective way to generate ideas which can be conducted individually or by a group. To do so, participants need to offer ideas related to the defined topics freely. Ideas will then be categorized and modified to find out solutions to the problem.

In April 2008, to equip staff members with creative thinking skills, the Group’s Training and Development Department organized a Thinkertoys Workshop for the first time. Participants practised using thinking tools to stimulate their creativity and solve

problems. The Training and Development Department organizes Creative Thinking Workshops regularly. Interested parties are welcome to check for updates from the Monthly Training Highlights or the Group’s Intranet (iii.nws.com.hk).

simply because, not used to thinking out of the box, we stifle our creativity.

There is no question about the importance of creative thinking. Not only has it become a byword among the world’s management gurus, it is also crucial to the sustainable development of a company.

In today’s highly competitive business world, companies have to be creative in planning business strategies, designing products and services as well as improving daily workflow to meet the ever-changing demands of customers.

創意思考小測試 Creativity Test試加上一筆，將以下羅馬數字的數值由九變成六。Add one line to the following Roman numeral to change its value from nine to six.

Thinkertoys創意思維工作坊以課堂活動激發學員創意。Class activities in the Thinkertoys workshop stimulated participants’ creativity.「腦力激盪」小貼士 Do’s：

3 讓參與成員自由聯想Allow free imagination

3 集合的意見愈多愈好，有助激發想像力Collect as many ideas as possible to stimulate thoughts

3 組合不同意見加以擴展Combine and extend ideas

3 把意見記下Note down all ideas

3 多繪畫圖表，有助運用右腦提升觀察及想像力Draw diagrams more to facilitate observation and imagination by using the right brain

扼殺創意的絆腳石 Don’ts：

✘ 假定問題只有單一答案Assume there is only one solution to the problem

✘ 被常規限制想像Be constrained by usual practices

✘ 太快作出評論和判斷Judge and criticize too quickly

✘ 害怕提出的意見不被接受或遭取笑Fear being rejected or teased

NEW VOICE Issue 32

09見習分享 THE “APPRENTICE” SHARING

減壓之道　在於平衡A balancing act to depressurize

行政主任公司Management Officer Company

鄺天賜新創建集團James Kwong NWS Holdings

李利東新創建基建管理Tonny Lee NWSI

林曉宇會展管理公司Jane Lam HML

黃家裕新創建交通David Wong NWS Transport

左起：Tonny、Jane、James和DavidFrom left: Tonny, Jane, James and David

Jane（右二）於會展中心實習，有機會作出不同的嘗試。Jane (second from right) tried her hand in different posts during her attachment to HKCEC.

David（左二）、James（右二）和同事組成排球隊。David (second from left) and James (second from right) formed a volleyball team with colleagues.

Tonny（左三）和一班行政主任參加公司的員工郊遊日。Tonny (third from left) and other Management Officers put work aside to have fun in the Staff Outing.

工作挑戰Jane : 我們快將踏入行政主任計劃的最後一年，工作量大了，壓力也增加了不少。

Tonny : 工作量增加代表同事對自己的信任。我加入新創建基建管理的能源組已有一年，負責處理珠江電廠的日常事務，其中不少和財務有關，很富挑戰性。

James : 我在集團總辦事處的財務部工作，接觸到不同項目管理的知識，讓我畢生受用。

David : 在新巴/城巴的日子也讓我大開眼界。最難忘的是節日期間當值外勤時遇上的突發事件，例如要應付乘客倍增的需求等，讓我體驗到不同部門同事所面對的困難。

Jane : 我在會展中心項目統籌部實習，為舉辦活動的單位提供協助。過去半年裡，週末也經常在工作中度過，有時更要值班到凌晨。工作繁忙，我認為最重要的是保持樂觀的心境，把困難視為學習的機會。

to cope with a sudden rise in passenger

numbers. This has helped me understand

the difficulties faced by my colleagues.

Jane: I am currently attached to the Event

Planning and Coordination Department

in HKCEC, which provides prompt

assistance to different event organizers

in HKCEC. I had to work most weekends

and sometimes even on midnight shift. The

most important thing is to keep a positive

attitude and learn from the difficulties.

A balanced lifeDavid: Besides work, each of us has

different activities or commitments in life.

Striking a balance between work and life

can be tiring.

James: Balancing work and

life is an art. No matter how

busy at work, I will meet my

friends for ball games during

weekends, which is good for

health. I have also formed a

volleyball team with colleagues

from different member

companies and we are now

training for competition!

Tonny: Exercise is really a

good stress reliever. In my

spare time, I would

go hiking with my

friends to enjoy

nature. I also join

management

officers and our

mentors for regular

leisure activities,

such as singing

karaoke. I think this

will help us know

one another better.

David: To me, I

enjoy playing music

as a way to ease

Tonny : 運動是一個減壓的好方法，我也喜歡在工餘時間遠足，親親大自然；行政主任也會定期和導師有些輕鬆的聚會，例如唱卡拉OK等。這些活動對增進同事之間的關係大有幫助，也令我們工作得更起勁。

David : 同意！音樂可以幫我放鬆緊張的情緒。因此，我和一群舊同學組織了一個無伴奏合唱小組，還在去年的聖誕節表演。

Jane : 我正跟朋友組織一個室樂團，會負責拉小提琴和彈鋼琴，將來或會有機會和David的合唱團合作呢！

Tonny : 要維持工作和生活的平衡，最重要是事事專注，要懂得把工作和生活分開，也就是「工作時工作，遊戲時遊戲」的道理。

James : 不過，到底知易行難，我們唯有不斷學習！

Challenges at workJane: As the final year of our

Management Officer Training

Programme approaches,

our workload has been

increasing. I can feel the

rising level of stress.

Tonny: Getting busy is

good as it shows our

colleagues’ trust in us.

At the Energy division

of NWSI, I am currently

involved in the Zhujiang

Power Plant project.

The focus on financial

matters in my daily work is

particularly challenging.

James: I am attached to the Finance

Department of the Group, working with

different projects. I have learned so much

about the different aspects of project

management.

David: At NWFB/Citybus, I have to deal

with all sorts of emergencies like helping

my stress. So I have formed a cappella

group with friends and we performed for a

concert last Christmas.

Jane: I will be playing violin and piano

for an ensemble being formed with my

friends. Perhaps we will collaborate with

David’s singing group in future!

Tonny: I think the key to balancing work

and life is to focus on each task in hand

and separate work from life. As the saying

goes, we should “work hard and play

hard”.

James: It is always easier said than done.

We can only hope to learn to walk the talk.

2006年加入集團的四位行政主任Jane、James、David和Tonny即將進入行政主

任計劃的最後一年，今期「見習分享」邀得他們一起暢談在繁忙的工作和生活中如何取得平衡。

In this issue of the “Apprentice” Sharing,

we are glad to have four Management

Officers who joined in 2006 – Jane, James,

David and Tonny – to share with us how

they achieve work-life balance amidst their

hectic work.

生活平衡David : 我們除了工作以外，還有不同的工餘活動要兼顧，要取得平衡，有時候也挺累的。

James : 平衡工作和生活可算是一種藝術。無論工作多忙，我也會趁週末和朋友打球，既可鍛鍊身體，也可聯絡感情。另外，我也和同事組隊一同參加排球訓練，結識了不少其他成員公司的同事，還準備參加公開比賽呢！


10 熱點速遞 point of interest

遊歷觀光Sightseeing around the city

暢遊歷史名城 — 天津A journey to Tianjin the historical city

北京奧運將至，想於奧運期間到北京一遊，親身感受奧運會的熱烈

氣氛，但又擔心北京市內人頭湧湧，大街小巷擠得水洩不通？其實要觀看奧運比賽，並不一定要身在北京，毗鄰北京的天津也將會舉行部分奧運項目，觀看比賽之餘也可以順道遊覽天津的歷史遺址。現在就由唐津高速公路（天津北段）的同事帶領大家暢遊這歷史名城。

As the Beijing Olympic Games is coming soon, you may want to

visit Beijing to experience the thrilling atmosphere, yet worry about the swarms of visitors to the city? Tianjin, a city close to Beijing, can be a second

黃崖關長城Huangyaguan Great Wall

黃崖關長城建築特色及風格都與萬里長城北京段截然不同。Huangyaguan Great Wall has its own architectural styles and features distinct from those of the Great Wall in Beijing.

獨樂寺Dule Temple

choice for you. As the co-host city for the Beijing Olympic Games, and an ancient city, you can go watch the games and visit the historical relics as well. Let us now go on a journey to the city with our colleagues from Tangjin Expressway (Tianjin North Section) as our tour guide.

獨樂寺建於唐代，距今已有千餘年歷史，一直是當地的宗教活動中心。

獨樂寺由宏偉的建築所組成，其主要建築觀音閣是國內現存最早的木結構樓閣，閣內安放一座高16米的遼代泥塑珍品觀音菩薩像，是國內最大的觀音泥塑像。

Built in the Tang Dynasty and with a history over 1,000 years, the Dule

Temple has been serving as the centre of local religious activities since its establishment. The temple consists of a complex of grand structures. The Guanyin Pavilion, the temple’s main building, is the oldest wooden pavilion in Mainland China while the 16 m-high Guanyin statue is the biggest clay Guanyin figure in Mainland China.

津門故里Jinmen Guli

津門故里是以天津天后宮為中心的古文化街，這一帶是800年前的天津居

民聚落點。津門故里以出售玉器、古董、字畫和傳統手工藝品而聞名，其中泥人張彩色雕塑及魏記風箏最為人所熟悉。街道

黃崖關長城位於距離天津市區120公里的薊縣內，毗鄰北京，建於北齊天

保七年（公元557年），全長41公里，已有1,400多年歷史。黃崖關長城屬於萬里長城其中一個分段，依山而建，景觀秀麗，是津門十景之首。黃崖關長城為世界文化遺產，是中國內地首批4A級景區。黃崖關長城每年舉辦國際馬拉松旅遊活動，參賽健兒既能挑戰自我體能，亦可同時感受源遠流長的中華文化。

Huangyaguan Great Wall is situated in Ji County, 120 km from Tianjin City.

Built in AD 557, the 41 km-long section of the Great Wall has a history of over 1,400 years. Boasting beautiful mountain scenery, Huangyaguan Great Wall is one of the world cultural heritage sites as well as a national 4A-Class tourist destination. It also plays host to an annual international marathon event as part of its tourist

這座體育場位於天津西南部的奧林匹克中心內，北京奧運的足球分組預

賽將在這裡舉行。體育場由於外層銀白色，再加上圍繞場館四周的人工湖，因而有「水滴」的外號。體育場為足球和田徑比賽場地，佔地7.8萬平方米，可容納六萬人，設有商店、展館、會議廳和健身室等設施，是集休閒、健身和購物於一身的綜合性體育場。

The Tianjin Olympic Center Stadium, the Beijing Olympic Games football

preliminaries venue, is situated in the southwestern part of Tianjin. The stadium is also known as “Water Drop” due to its silver and white exterior and the

天津奧林匹克中心體育場Tianjin Olympic Center Stadium

programme to enable participating athletes to get a taste of the Chinese culture while they take on the physical challenge.

兩旁滿佈古色古香的建築物，喜歡漫步老街或發掘民間手工藝品的遊客不容錯過。

Jinmen Guli, also known as Gu Wenhua Jie (Old Cultural Street), was a

residential district of Tianjin 800 years ago. On both sides of the street are stores selling jade, antiques, paintings and traditional handicrafts, of which the Nirenzhang painted sculptures and Wei’s kites are the most well known. If you enjoy strolling down an old street lined with quaint old buildings and hunting for folk handicrafts, Jinmen Guli should not be missed.

獨樂寺於1961年被指定為全國重點文物保護單位。The Dule Temple was designated as protected National Key Relic in 1961.

歷史悠久的觀音閣。The Guanyin Pavilion with a long history.

「水滴」── 天津奧林匹克中心體育場。The Tianjin Olympic Center Stadium is nicknamed the “Water Drop”.

奧運景點Olympic spot

薊縣Ji County

渤海Bohai

獨樂寺Dule Temple

黃崖關長城Huangyaguan Great Wall

唐津高速公路Tangjin Expressway

津門故里Jinmen Guli

天津奧林匹克中心體育場Tianjin OlympicCenter Stadium

天津市 Tianjin City 天津概覽

Tianjin at a glance

津門故里的傳統手工藝品店。A handicraft store in Jinmen Guli.

surrounding artificial lakes. This football cum track and field events venue covers an area of 78,000 sq m, and can seat 60,000 spectators. Equipped with such ancillary facilities as shops, exhibition halls, conference rooms and gymnasiums, the stadium is an integrated venue for sports, leisure and shopping.

位置 : 華北平原的東北部，距北京120公里

Location : Northeastern part of North China Plain, 120 km from Beijing

面積 : 11,760平方公里Area : 11,760 sq km

人口 : 1,075萬（2006年數字）Population : 10.75 million (as at 2006)

主要產業 : 電子信息、汽車、石油化工等Major industries : Electronics, automobile,

petroleum and chemical, etc

NEW VOICE Issue 32

11集團內望 NWS SCOPE

新世界集團為四川賑災不遺餘力New World Group’s all-out support for relief efforts in Sichuan

在2008年5月12日四川大地震後，新世界集團及旗下成員公司以不同方式協助四川大地震後的災民及救援工作。有關詳情見下表：

New World Group and its member companies have been actively supporting the relief work for areas stricken by the earthquake in Sichuan on 12 May 2008. Details as follows:

貴陽新世界酒店隆重奠基Ground-breaking ceremony for New World Hotel in Guiyang

貴陽新世界酒店奠基儀式於2008年3月28日隆重舉行。新世界中國地產主席兼董事總經理鄭家純博士等嘉賓主持奠基儀式。貴陽新世界酒店佔地約10,000平方米，建築面積約

40,000餘平方米，集旅遊、商貿、度假等功能於一體。

The ground-breaking ceremony of one of the New World Hotel projects in Guiyang in Mainland China was held on 28 March 2008. Dr Cheng Kar Shun, Henry, Chairman and

Managing Director of NWCL was among the officiating guests. The new hotel, which occupies a site area of 10,000 sq m, and a gross area of 40,000 sq m, will cater for business travellers and holidaymakers alike.

為加強公司與同事之間的聯繫，並建立一個相互溝通的橋樑，新世界發展及新創建集團於2008年4月16日起在公司的內聯網開設名為「Speaking with Adrian」的網誌，由新世界

發展執行董事鄭志剛先生分享他對公司發展及其他相關事務的觀點，同時亦歡迎同事在網誌內作出回應，藉以建立一個雙向而開放的溝通平台。

In order to enhance two-way communication between company and staff, a blog named “Speaking with Adrian” has been set up in the Intranets of NWD and NWS Holdings since

16 April 2008. In the blog Mr Adrian Cheng, Executive Director of NWD, shares his views on company development and other business. All colleagues are welcome to post their responses on the blog.

「新世界　眾力量」通過藝術關懷社會NWD Youth Arts Exhibition

新世界發展與中華青年精英基金會及香港青年藝術協會攜手合辦的

「新世界眾力量」青年藝術展，於2008年4月舉行。約5,000名來自50家中小學校的學生，透過藝術創作發揮創意，製作九吋人形雕塑，將藝術融入社會關懷活動之中，並讓他們認識無國界醫生的救援工作。開幕儀式主禮嘉賓包括新世界發展執行董事及中華青年精英基金會主席鄭志剛先生。

NWD and China Youth Leaders Foundation (“CYLF”) joined hands with Hong Kong Youth Arts Foundation to launch the “People Power In A New World” Youth Arts Exhibition

in April 2008. Around 5,000 students from 50 secondary and primary schools participated in the exhibition and learnt more about the life-saving efforts of MSF. Mr Adrian Cheng, Executive Director of NWD and Chairman of CYLF was among the officiating guests.

內聯網新增網誌有利雙向溝通New intranet blog to facilitate two-way communication

新創建集團入股重慶水務NWS Holdings acquires stake in CWG

新創建集團在2008年4月6日宣佈入股重慶水務集團股份有限公司（「重慶水務」），聯同法國蘇伊士環境集團（「蘇伊士」）與重慶水務共同簽署「戰略合作協議」及「股權轉讓協議」，

成為後者的策略投資合作夥伴。新創建集團與蘇伊士將共同間接持有重慶水務15%股權，並同就公司治理、項目管理、業務拓展、項目融資、諮詢培訓等方面給予重慶水務支持。

NWS Holdings announced its acquisition of a stake in Chongqing Water Group (“CWG”) on 6 April 2008. Together with SUEZ Environment (“SUEZ”), the Group signed a strategic

cooperation agreement and a share purchase agreement with CWG, becoming the strategic investment partner of the latter. NWS Holdings and SUEZ will jointly and indirectly hold a 15% stake in CWG. Both parties agree to provide CWG with support in the areas of company management, project management, business development, project financing, and training and development consultation.

新世界集團聯同集團董事總經理鄭家純博士以家族名義New World Group together with Dr Cheng Kar Shun, Henry, Managing Director of New World Group, on behalf of the Cheng family

－捐款逾人民幣5,000萬元賑災 Donated more than RMB50 million

－向前線救援部隊捐贈300套總值人民幣1,500萬元的無線視頻通訊設備 Donated 300 sets of wireless communication equipment worth RMB15 million to the rescue party

新世界發展及屯門青年協會合辦「環保精彩大道－走向年青新世界」社會企業Jointly organized by NWD and Tuen Mun Youths Association, the “Road to Green – Striving for a Young New World” social enterprise

收集得4.5噸舊衣物，從中所得收益捐給四川地震災民Collected more than 4.5 tonnes of used clothes. The proceeds were donated to the quake victims

新世界中國地產NWCL

－全國員工捐款及物資總值已逾人民幣500萬元 Over RMB5 million of cash and resources have been raised by all staff members in Mainland China

－在成都地區組織所有同事捐血、捐款，安排食品及生活必需品等物資送往災區 Apart from donating blood and raising funds, staff members in Chengdu office of NWCL delivered food and daily commodities to the affected area

新創建集團總辦事處NWS Holdings Corporate Office

總辦事處及員工捐款超過港幣15萬元予樂施會Donations over HK$150,000 from Corporate Office and staff members to Oxfam

「新創建愛心聯盟」NWS Volunteer Alliance

義工參與在2008年5月24日舉行的樂施米義賣，所籌得的善款將透過樂施會協助災民重建家園Members participated in the Oxfam rice selling on 24 May 2008. The funds raised will be dedicated to Oxfam’s earthquake relief and rehabilitation projects in Sichuan

新創建集團－基建分部NWS Holdings – Infrastructure Division

旗下36個項目捐款超過人民幣340萬元；部份道路項目對救災車輛免收通行費；中法水務及澳門自來水提供緊急輸水設備、淨水機及水質化驗物資到災區；重慶市水務集團、重慶中法供水公司與水務專家成立的志願搶救小組的技術人員，為災區提供水處理方面的技術支援Donations over RMB3.4 million raised by 36 projects; toll fee waived for rescue vehicles for some road projects; SFWD and Macao Water donated supply units, clarifiers and water testing materials to the affected areas; Chongqing Sino French Water Supply Co. Ltd., Chongqing Water Group and experts have also teamed up to provide on-site technical assistance in water treatment for surviving quake victims

新創建集團－服務及租務分部 NWS Holdings – Service & Rental Division

共17家成員公司及其員工合共籌得約港幣300萬元予香港紅十字會、樂施會、聯合國兒童基金會、東華三院及宣明會，以幫助四川地震災民。部份成員公司舉行義賣活動或邀請其客戶參與捐款活動Donations of around HK$3 million raised by 17 member companies for Hong Kong Red Cross, Oxfam, UNICEF, Tung Wah Group of Hospitals and World Vision. The clients of some member companies also participated in the donation campaign

鄭裕彤博士獲特區政府頒發大紫荊勳章Dr Cheng Yu Tung awarded The Grand Bauhinia Medal

新世界發展主席鄭裕彤博士在2008年7月1日獲香港特區政府頒發最高榮譽的「大紫荊勳章」，以表揚鄭博士對香港

作出的重要貢獻。

Dr Cheng Yu Tung, Chairman of NWD, was awarded Grand Bauhinia Medal by The Government of the Hong

Kong Special Administrative Region (“HKSAR”) on 1 July 2008. It recognized his significant contributions to the Hong Kong society.


集團內望 NWS SCOPE12

鄺志強先生及關則輝先生獲委任為太平紳士Mr Gordon Kwong and Mr Kwan Chuk Fai appointed Justices of the Peace

香港特區政府委任新創建集團獨立非執行董事鄺志強先生及企業傳訊總經理關則輝先生為太平紳士，由2008年7月1日起生效。太平紳士的職能包括巡視羈押院所或探訪被

扣留者等。

Mr Kwong Che Keung, Gordon, Independent Non-executive Director, and Mr Kwan

Chuk Fai, General Manager — Corporate Communication of NWS Holdings, were

appointed Justices of the Peace by the HKSAR Chief Executive with effect from 1 July 2008.

The functions of a Justice of the Peace include visiting custodial institutions or detained

persons, etc.

張展翔先生獲委任為政協委員Mr Tommy Cheung appointed as CPPCC member

新創建集團執行董事張展翔先生，於2008年1月獲委任為中華人民共和國中國人民政治協商會議河北省第十屆委員。

Mr Tommy Cheung, Executive Director of NWS Holdings, was appointed as member of the Hebei Province Committee of the

10th Chinese People’s Political Consultative Conference (“CPPCC”) of The People’s Republic of China in January 2008.

新創建環球投資全攻略Investment seminar with a global perspective

繼2006年及2007年舉行投資研討會後，新創建集團於2008年5月3日在會展中心舉

行「新創建環球投資全攻略」投資研討會，由投資專家「陸叔」陳永陸先生主持，並邀得金融界黃瑋傑先生、熊麗萍女士、交通銀行首席經濟及策略師羅家聰先生和大福證券外匯及金業研究部董事黃耀明先生從不同專業角度分析今年股票及地產市場的投資契機。出席者為數逾500人。

NWS Holdings organized investment seminar at HKCEC on 3 May 2008. Hosted by the famous stock commentator Mr Chan Wing Luk, the seminar benefited from the insights

of investment specialists invited to speak on the outlook of stock and property markets for the current year. The seminar was very well received and attracted an audience of over 500.

集團內部監控及企業管治講座NWS Holdings Internal Control and Corporate Governance Seminar

新創建集團在2008年6月23日舉行內部監控及企業管治講座，旨在讓管理層加深對《員工責任 ─ 企業政策》的瞭解。集團人力資源部及審核及管理服務部的代表講解

有關員工責任及內部監控制度。此外，應集團的邀請，高偉紳律師行的高級律師韋愷欣女士及顧問律師梁繼昌先生講解有關私隱政策於法律及公司制度的最新發展；廉政公署社區關係處首席廉政教育主任廖莉莉女士分享防治賄賂的知識及案例；平等機會委員會高級訓練主任林卓姿女士則探討良好僱傭實例。

NWS Holdings held its Internal Control and Corporate Governance Seminar on 23 June 2008 with the aim of raising the awareness of senior management in NWS Corporate

Office and its member companies of the corporate policies on staff duties and responsibilities. Representatives from Group Human Resources and Audit & Management Services Departments briefed participants on the “Corporate Policy on Staff Responsibility” and “Issues of Internal Control System” respectively. At the invitation of the Group, Ms Joanna Wei, Senior Associate, and Mr Kenneth Leung, Consultant of Clifford Chance, gave a presentation on “Updates on Data Protection and Privacy”; Ms Rita Liaw, Regional Officer of ICAC shared her views on the “Prevention of Bribery”; and Ms Cynthia Lam, Senior Training Officer of Equal Opportunities Commission, talked about the “Good Employment Practice”.

新創建「綠色辦公室」運動NWS Holdings Green Office Campaign

自2007年12月成立以來，集團環保委員會於2008年4月23日舉行首次環保

專題研討會，概述集團環保抱負，並公佈較早前進行的成員公司環保問卷的調查結果，再由集團人力資源部、協興建築、大成環境科技拓展的代表分享實行環保措施的經驗。會上亦邀得綠色力量行政總幹事文志森博士闡述環境保育的影響。

委員會另於2008年5月28日安排總辦事處及成員公司參觀協興建築的環保辦公室以及新巴和城巴車廠的環保設備，同時分享其環保心得。此外，集團在2008年6月18日舉辦了「香港環保卓越計劃」研討會，邀得商界環保協會及生產力促進局的代表，講解申請和參加有關環保標誌和獎項的詳情，香港社會服務聯會的代表則闡述有關

「商界展關懷」計劃與「香港環保卓越計劃」的一個結合準則。

會展中心、新世界中心、富城物業管理屬下的四項物業全力響應由地球之友發起的

「6.21夠照熄燈行動」，於2008年6月21日晚上八時半至九時半關掉大廈戶外的大型燈飾。

Set up in December 2007, the NWS Environmental Committee organized its

first Environmental Seminar on 23 April 2008 to raise environmental awareness within the Group in order to create synergy through the sharing of resources. The seminar outlined the environmental vision of NWS Holdings, followed by a presentation on the significant results of the environmental survey previously conducted with member companies. Representatives from Human Resources Department of the Group, Hip Hing and Environmental Pioneers and Solutions shared

中法水務環境技術委員會SFWD Environmental Technical Committee

中法水務在2008年成立環境技術委員會，以推行環保措施及加強員工的環保意識為宗旨，並通過制定環境約章，明確在環保工作上的定位。

SFWD established the Environmental Technical Committee in 2008 to implement its environmental policy, raise the environmental awareness of all employees and, through the

establishment of an Environmental Charter, define its approach to environmental protection.

their experiences with and ideas about the challenges of environmental protection. Dr Man Chi Sum, Chief Executive Officer of Green Power, was invited to share his personal experience and insights regarding the impact of environmental protection.

Besides, on 28 May 2008 the Committee arranged a site visit to Hip Hing’s Green Office, NWFB and Citybus depot environmental facilities for experience sharing. NWS Holdings also organized the Hong Kong Awards for Environmental Excellence (“HKAEE”) Seminar on 18 June 2008. In the seminar, representatives from Business Environment Council and Hong Kong Productivity Council introduced the environmental labels and awards while a representative from the Hong Kong Council of Social Service briefed participants on the linked criterion of the Caring Company Scheme and HKAEE.

HKCEC, New World Centre and four of the properties managed by UPML supported “Dim It, Lights Out” programme organized by Friends of the Earth by switching off their outdoor lighting from 8:30pm to 9:30pm on 21 June 2008.

蒲台島逍遙遊 NWS fun trip to Po Toi Island

新創建海上逍遙遊已於2008年5月17日舉行，當日天朗氣清，集

團執行董事與60多位總辦事處同事一起乘坐遊艇 Grand Cru暢遊蒲台島。在遊艇上，各同事透過參與團隊遊戲，加深彼此認識。扺達蒲台島後，同事在郊遊徑漫步，欣賞島上石景和品嚐豐富的海鮮午餐。

NWS Corporate Outing – Po Toi Boat Trip was held on 17 May

2008. Executive Directors and over 60 staff members of the Corporate Office got together on an enjoyable trip on a sunny day. Through taking part in team-building games on the trip, staff members got to develop a better understanding of each other. Participants also enjoyed a leisure walk as well as a delicious seafood lunch.

為創建公平貿易盡一分力NWS Holdings is all for fair trade

鑒於公平貿易是企業社會責任的重要一環，新創建集團由2008年5月10日起成為公平貿

易工作間協會會員，希望透過採購公平貿易的產品，協助發展中國家的農夫及生產商在交易過程中得到合理的利潤，從而改善生活。集團總辦事處的茶水間已採購了公平貿易的咖啡及茶包供同事享用。

Given the importance of fair trade as a social movement in line with CSR, NWS Holdings became one of the founding members of the Fair Trade Workplace Society effective from

10 May 2008. Fair Trade coffee and tea are now available in the Corporate Office pantry for staff consumption.

NEW VOICE Issue 32

13集團內望 NWS SCOPE

新中國洗衣及新渡輪（澳門）為香港專業教育學院的學生提供獎學金及暑期實習機會，於「獎助學金萃匯2008」獲香港專業教育學院嘉許。

NCL and NWFF(M) provided scholarships and placements to the students of Hong Kong Institute of Vocational Education (“HKIVE”). The two companies were recognized by HKIVE in the Student Awards Reception 2008.

新中國洗衣成為「清潔生產伙伴」NCL as a Cleaner Production Partner

新中國洗衣參與由香港生產力促進局舉辦的「清潔生產伙伴計劃」。是項為期五年的計劃獲香港特別行政區政府資助，旨在鼓勵珠三角地區的港資企業開展節能減排工作，從而改善環境質素。

NCL participated in the Cleaner Production Partnership Programme organized by Hong Kong Productivity Council. Subsidized by the HKSAR government, the five-year programme is aimed at promoting the adoption of cleaner production technologies

by Hong Kong-owned factories in the Pearl River Delta.

新世界中國地產環保義賣活動NWCL environmental bag charity sale

新世界中國地產與新世界百貨中國有限公司及聯合國兒童基金會攜手合辦的「環保新生活」環保購物袋全國義賣活

動，已於2008年4月至6月舉行。義賣所籌得的善款，將悉數捐助予聯合國兒童基金會「愛生學校」項目，以支持新世界中國地產與聯合國兒童基金會的「童創美好新世界」長期慈善合作項目。

NWCL, New World Department Store China Limited and UNICEF jointly held the “New Green Living –

Environmental Friendly Shopping Bag Charity Sale” from April to June 2008. All sale proceeds were donated to the “Child Friendly School” project to support NWCL and UNICEF’s “Create a Better New World for Children” programme.

為學生提供實習機會Placement opportunities for local students

驕人成績 aChiEvEmENtS

新創建集團獲企業管治獎Corporate governance award for NWS Holdings

新創建集團於2008年6月26日在第四屆Corporate Governance Asia Annual Recognition Awards 2008中獲頒「2008年度亞洲企業管治大

獎」，表揚集團董事及管理層致力制訂政策，通過各種渠道來加強企業管治及透明度，以保障投資者利益並為股東爭取最佳回報。

NWS Holdings received the Corporate Governance Asia Awards 2008 in the 4th Corporate Governance Asia Annual Recognition Awards

2008, in recognition of the achievements of its Board of Directors and management in corporate governance with high transparency and integrity through a wide range of policies and channels, so as to protect investors’ interests and seek the best possible return for shareholders.

新創建集團榮獲人力資源獎NWS Holdings honoured with Hong Kong HR Awards

新創建集團憑着在人力資源策略及管理上的突出表現，在2008年6月20日於由Key Media International Limited主

辦的「香港人力資源獎2008」頒獎典禮上，榮獲「最佳僱主品牌」及「最佳人力資源新晉培育」兩個獎項，分別表揚集團積極推行多項人力資源政策，建立優秀的僱主品牌及對培育年青後進不遺餘力。此外，集團亦在「最佳人才管理」及「最佳職業健康實務」的組別中獲高度評價。富城物業管理則獲「最佳變化管理實務」，嘉許其不斷求進的管理策略，以適應瞬息萬變的營商環境。

The Group garnered the “Best Employer Branding” and “Best HR Young Gun” awards at the Hong Kong HR

Awards 2008 organized by Key Media International Limited on 20 June 2008. The awards recognized its excellence in maximizing human capital, building a successful employer brand and young talent nourishment. The Group was also highly recommended in the “Best Talent Management” and “Best Work Health Practice” categories. Besides UPML achieved the “Best Change Management Practices” which recognized its management to strive for better performance, keeping abreast of the changing business environment.

新世界集團刊物再獲國際殊榮New World Group publications honoured with international awards again

新世界集團多份刊物在第18屆國際Astrid Awards中榮獲大獎，彰顯集團在企業傳訊的出色表現。Astrid Awards由

美國MerComm, Inc.主辦，旨在促進不同傳訊領域的專業水準，廣受全球業界的認同。

The publications of New World Group were honoured with outstanding achievement in professional communications

at the 18th International Astrid Awards. The Astrid Awards, organized by MerComm, Inc., promote excellence in the various fields of communications.

刊物 Publications 組別及獎項 Categories and awards

新世界發展2007年年報NWD Annual Report 2007

「年報－整體表現：企業集團」金獎Annual Report – Overall Presentation: Corporations Gold Award

新創建集團2007年年報NWS Holdings Annual Report 2007

「年報－整體表現：企業集團」銅獎Annual Report – Overall Presentation: Corporations Bronze Award

新創建集團2007年年報NWS Holdings Annual Report 2007

「年報︰攝影」金獎Annual Report – Photography Gold Award

新世界中國地產2007年年報NWCL Annual Report 2007

「年報－封面」銀獎Annual Report – Cover Silver Award

新創建慈善基金的簡介小冊子NWS Charities Foundation pamphlet

「印刷品︰非牟利機構」優異獎Custom Publications – Non Profit Honor Award

新創建慈善基金贊助的「港人•

港樹•港情」的平面廣告The advertisement of “HK •

Love • Trees” sponsored by NWS Charities Foundation

「印刷廣告︰宣傳」優異獎Advertisement – Print: Campaigns Honor Award

新創建集團義工再獲社署嘉許NWS volunteers awarded by Social Welfare Department again

新創建集團義工隊「新創建愛心聯盟」於2007年度服務社會超過9,000小時，連續第七年獲社會福

利署（「社署」）頒發「義務工作嘉許金狀」。今年獲嘉許的義工共38位，包括金狀兩位、銀狀15位及銅狀21位；而大老山隧道則獲「義務工作嘉許銅狀」。

天傳獲旅遊零售卓越獎Travel retailer award for Sky Connection

天傳在亞洲零售卓越獎中榮獲「亞太區最佳煙草產品旅遊零售商2008」，充份反映天傳在專業經營上的超卓表

現。

In recognition of its retail service excellence, Sky Connection was awarded the “Best Tobacco Travel Retailer in Asia/

Pacific 2008” in the DFNI Asia Awards for the Retailer Excellence in Asia.

惠康環境服務投得大型清潔合約Waihong Environmental Services awarded large-scale cleaning contracts

惠康環境服務成功投得香港鐵路有限公司（「港鐵公司」）的四份大型清潔合約，除現時的服務範圍外，新合約將包

括港鐵公司的所有車廠及會所、將軍澳線、港鐵大樓及其他行政大樓等。新合約將於2008年6月開始，為期三年，總值超過港幣三億元。

Waihong Environmental Services has secured four cleaning contracts of MTR Corporation Ltd (“MTRC”).

In addition to the existing service locations, the new service scope will be extended to all depots and clubhouses, Tseung Kwan O Line, MTRC Headquarters Building and other administration buildings. With a total contract sum in excess of HK$300 million, the new contracts are to commence in June 2008 for a term of three years.

日期 Date 獎項 Award 頒授機構 Granted by

富城物業管理 UPML

4/2008 屬下管理的采頤花園榮獲2007/08年度「優質大廈管理比賽」亞軍Rhythm Garden managed by UPML was awarded First Runner-up in the Wong Tai Sin Quality Building Management Competition

黄大仙區議會Wong Tai Sin District Council

4/2008 屬下物業綠悠軒、榮輝中心、錦泰苑及寧峰苑在「最佳保安員暨優質保安系統獎勵計劃」獲頒兩個優質保安系統嘉許狀；旗下10名保安員獲頒最佳保安員獎、優秀保安員獎及傑出保安員獎等Blair Monte, Wing Fai Centre, Kam Tai Court and Ning Fung Court, managed by UPML, received Certificate of Excellence and 10 security guards received various recognitions in the Best Security Guard Award cum Excellent Security System of Residential Building Award Scheme

香港警務處Hong Kong Police

5/2008 「香港Q嘜優質服務證書」及「香港Q嘜環保管理證書」Hong Kong Q-Mark Service Certificate and the Hong Kong Green Mark Certificate

香港優質標誌局Hong Kong Q-Mark Council

In recognition of its over 9,000 hours devoted to social service in 2007, NWS Volunteer Alliance received the Gold Award for Volunteer

Service from the Social Welfare Department for the seventh consecutive year and Tate’s Cairn Tunnel received Bronze Award. A total of 38 volunteers were awarded, of whom two received Gold Award, 15 received Silver Award and 21 received Bronze Award.


14 義工特區 Volunteering Bulletin

冠軍 Champion 亞軍 First Runner-up 季軍 Second Runner-up

HK • Love • Trees designed three tree trails at Victoria Park, Kowloon Park and Tuen Mun Park, where tree walks were

organized for about 70 volunteers in April and May 2008. Some of the participating volunteers even became tour guides for school teachers on the tree walks.

To facilitate effective environmental education, a Journey of Trees Teachers’ Guidebook was published with a CD-Rom to introduce readers to the 42 tree species of the three tree trails as well as the skills in leading tree-mapping activities.

香港人的榕樹 Banyan Tree of Hong Kong People

「港人•港樹•港情」頒獎禮暨優勝作品展2008HK • Love • Trees Prize Presentation Ceremony cum Exhibition

寓學習於欣賞的「樹木之旅」A walk to appreciate and learn more about trees

Pantone 342c100c0m91y42k

Pantone Orange 021c0c53m100y0k

排名ranking

榕樹 Banyan trees

票數 number of Votes

1林村許願樹 Lam Tsuen Wishing Tree

2,286

2元朗錦田樹屋 Yuen Long Kam Tin Tree House

2,104

3彌敦道兩旁的細葉榕 Chinese Banyans along Nathan Road

1,916

高級組（小四至小六） Senior Group (P.4 to P.6)

羅坤兒（小五）寶血會伍季明紀念學校（上午校）Law Kwan Yi (P.5)Kwai Ming Wu Memorial School Of The Precious Blood (A.M.)

初級組（小一至小三） Junior Group (P.1 to P.3)

張嘉泰（小二）聖公會聖彼得小學（下午校）Cheung Ka Tai (P.2)S.K.H. St. Peter’sPrimary School (P.M.)

初級組（中一至中三） Junior Group (F.1 to F.3)獎項 Award

得獎者 Winner

學校 School

作品名稱 entry

冠軍 Champion

趙韻清（中二） Chiu Wan Ching (F.2)

順德聯誼總會翁祐中學 Shun Tak Fraternal Association Yung Yau College

我與林村許願樹 Lam Tsuen Wishing Tree and me

亞軍 First Runner-up

曾樂兒（中二）Tsang Lok Yi (F.2)

華英中學 Wa Ying College

還記得那一棵榕樹 Remember that Banyan Tree

季軍 Second Runner-up

易詩棓（中一）Sibel Yik (F.1)

德望學校（中學部）Good Hope School

榕樹與我 Banyan Tree and me

高級組（中四至中七） Senior Group (F.4 to F.7)

獎項 Award

得獎者 Winner

學校 School

作品名稱 entry

冠軍 Champion

譚嘉愉（中七） Tam Ka Yu (F.7)

香港真光書院 Hong Kong True Light College

老地方 Old Place

亞軍 First Runner-up

陳毓婷（中七）　Chan Yuk Ting (F.7)

五旬節林漢光中學 Pentecostal Lam Hon Kwong School

葉 Leaves

季軍 Second Runner-up

鍾睿琛（中七）Chung Yui Sum (F.7)

五旬節林漢光中學Pentecostal Lam Hon Kwong School

老朋友 Old friend

最踴躍參與獎：明愛元朗陳震夏中學Participation Award: Caritas Yuen Long Chan Chun Ha Secondary School

港人‧港樹‧港情」於維多利亞公園、九龍公園和屯門公園度身訂造了三條賞樹徑，並於2008年4月及5月在這三個公園為接近70名「新創建愛心聯盟」義工舉行「樹木之旅」工作

坊，部份受訓的義工其後更擔任導師，為超過200名小學教師主持樹木導賞團。

為協助教師更有效推行環境教育，計劃編印了內容豐富的「樹木之旅」教師手冊及教育光碟，介紹各條賞樹徑中合共42種樹木、樹木辨認方法和賞樹小活動，供小學教師作為教材。

「

中學組 Secondary School Group

公開組 Open Group

享受人生 enjoying life 附生 Attachment

冠軍 Champion 亞軍 First Runner-up 季軍 Second Runner-up

榕下之情 under the Banyan

榕樹與影子 tree and Shadow葉嘉榮 Ip Ka Wing Jay

under the tree李世豪 Lee Sai Ho

榕下論英雄 Warfare under the tree鄭世文 Cheng Sai Man

杜俊賢（中六）遵理學校 To Chun Yin (F.6) Beacon College

姚覺程（中三）蘇浙公學 Iu Kok Ching (F.3)Kiangsu-Chekiang College

姚俊業（中六）蘇浙公學 Iu Chun Yip Lawrence (F.6)Kiangsu-Chekiang College

新創建慈善基金與綠色力量合辦的全港首個大型、持續的樹木保育計劃「港人‧港樹‧

港情」於2008年5月24日在新世界中心舉行了頒獎典禮。典禮上頒發巴士車身設計、徵文及攝影比賽的各個獎項，並舉行為期兩星期的得獎作品展覽，吸引不少市民來細味香港人和榕樹之間的「情」。

「港人‧港樹‧港情」計劃在過去一年來獲得很大的迴響，全港中、小學生及市民都投入參與各項比賽，引起大眾多關注周圍的樹木以及本地樹木的保育問題，合共收到超過7,200份作品。大會更把得獎作品結集成《榕榕細語》精選集，免費派發予全港所有中學、公共圖書館

等，讓更多學生和市民一同分享有關榕樹與香港人的故事。

HK • Love • Trees programme co-organized by NWS Charities Foundation and Green

Power, is the first large-scale and sustainable tree conservation project in Hong Kong. A prize presentation ceremony was held at New World Centre on 24 May 2008, in which the prizes for bus body design, writing and photo competitions were presented, while a two-week exhibition featuring the winning entries was launched.

Generating marvellous responses in the three competitions, the programme aroused public

awareness of the importance of trees to the local community and related conservation issues; attracted over 7,200 entries from members of the public, secondary and primary school students. All winning entries were published in an anthology entitled Memories Under Banyan Trees, which will be distributed free-of-charge to all local secondary schools and public libraries, so that more people can share the stories about Banyan trees and Hong Kong people.

「穿梭的榕樹」巴士車身設計比賽“Moving Banyan Tree” Bus Body Design Competition

收到超過4,200份參賽作品

「照出香港榕情」攝影比賽 “Our Banyan Tree” Photo Competition

收到近1,500份參賽作品

「榕榕細語 ─ 大城市小故事」徵文比賽“Memories Under Banyan Tree” Writing Competition

收到近1,500份參賽作品



「香港人的榕樹」選舉的投票於2007年9月15日至12月16日舉行，總投票數目達10,992票；大埔林村許願樹以2,286票當選。Taken place from 15 September to 16 December 2007, “Banyan Tree of Hong Kong People” Election received 10,992 votes. The Lam Tsuen Wishing Tree in Tai Po ranked the first with 2,286 votes.



冠軍作品內容節錄 Content of Champion (in Chinese only)

許願樹令人想起飽歷滄桑的智慧老人，一把把茂密的氣根就是他年紀的象徵，鋪天蓋地的綠葉像保護人們的蔭蔽，皮若裂岩的樹根如蟠龍般盤卧在地上，好一副穩重安詳的氣派。

冠軍作品內容節錄 Content of Champion (in Chinese only)

爸爸問：「帶你來這裡也好幾次了，有沒有感覺到榕樹像朋友在歡迎你？」是啊？我搖頭，含笑看著感性得來帶點傻氣的爸爸。「其實你只要靜下心，就會感覺到它在對你笑。」

最踴躍參與獎：中華基督教會桂華山中學Participation Award: C.C.C. Kwei Wah Shan College

received over 4,200 entriesPantone 342c100c0m91y42k






received about 1,500 entriesPantone 342c100c0m91y42k


received about 1,500 entriesPantone 342c100c0m91y42k




冠軍 Champion 冠軍 Champion

NEW VOICE Issue 32

15義工特區 Volunteering Bulletin

康樂快訊 SportS & recreation

保齡球挑戰賽Bowling Competition

新創建集團保齡球挑戰賽2008已於2008年5月24日順利舉行。超過60位來自13間成員公司派出的代表參與了是次緊張刺激的賽事。

NWS Bowling Competition 2008 was successfully held on 24 May 2008. Over 60 participants from 13 companies participated in this exciting and enjoyable event.

名次 Position 勝出者 Winners

冠軍新巴 / 城巴Champion NWFB / Citybus

亞軍新創機電工程集團First Runner-up NWSE Group

季軍大眾安全警衞Second Runner-up General Security

最佳保齡球員李家厚先生 ─ 港興（男子組）Best Bowlers Mr Li Ka Hau, Quon Hing (Male)

馮淑婷小姐 ─ 新創機電集團（女子組） Ms Fung Shuk Ting, NWSE Group (Female)

得獎者名單List of winners

休閒課程NWS Leisure Classes

新創建康樂委員會於2008年4月至5月期間，舉辦了「攝影技巧課程」及「粘土工藝興趣班」，共有50多位同事參加。參加者不但

學習攝影技巧，又可從中享受攝影樂趣；而「粘土工藝興趣班」讓員工及其子女發揮無限創意，製成不同粘土製品，同享天倫之樂。

Organized by NWS Sports and Recreation Committee during April and May 2008, the Photography Class and Paper Clay

Class were attended by more than 50 staff members. Participants in the Photography Class found the lessons both entertaining and instructive, while Paper Clay Class participants were happy to try their hands at creating their own clay objects and spend some quality time with their families.

新創建康樂委員會新主席New Chairman of NWS Sports and Recreation Committee

由於集團企業事務總經理林思浩先生於2008年6月1日離港履行新職務，新創建康樂委員會主席一職由新創建集團基建經理鄭志明先生接替出任。

Since Mr Chris N Lam, General Manager of M&A Corporate Affairs, departed Hong Kong for a new appointment on 1 June 2008, he has been succeeded by Mr Brian Cheng,

Manager – Infrastructure of NWS Holdings, as the Chairman of NWS Sports and Recreation Committee.

其他活動Other services

長者理髮服務 Haircut service for the elderly

3/5/2008為保良局長者地區中心及保良局劉陳小寶耆暉中心共60名長者理髮Volunteers provided haircut service for a total of 60 elderly residents of Po Leung Kuk District Elderly Community Centre and Po Leung Kuk Lau Chan Siu Po Neighbourhood Elderly Centre

賣旗日 Flag Day

4月 April 突破 Breakthrough

5月 May 護苗基金 End Child Sexual Abuse Foundation

6月 June 香港弱智人士家長聯會、柴灣浸信會社會服務處

The Hong Kong Joint Council of Parents of the Mentally Handicapped, Chai Wan Baptist Church Social Service

其他愛心服務 Others

13/4/2008 香港基督教服務處步行籌款 Walkathon organized by Hong

Kong Christian Service

新創建慈善基金全力贊助「愛心創建新世界　雲裳妙韻頌親恩」活動，與理大綾緻康健服裝中心攜手合作，教導25位來自鄰舍輔導會的弱能學

員，縫製愛心衣裳作為母親節禮物。學員於2008年4月26日在理大教授悉心教導與「新創建愛心聯盟」義工協助下，親手為母親製作愛心衣裳。活動於2008年5月11日（母親節）在新世界中心舉行，由學員的母親充當模特兒，即場演繹「愛心衣裳」。集團執行董事兼企業社會責任委員會主席曾蔭培先生與其他主禮嘉賓一同頒發獎項。

Joining hands with the Troels H. Povlsen Care Apparel Centre of PolyU, NWS Charities Foundation sponsored the Mother’s Day Clothes-Making Event aimed at teaching 25 mentally-disabled

members from the Neighbourhood Advice-Action Council to make outfits for their mothers as Mother’s Day gifts.The mentally-disabled made outfits for their mothers with the guidance and assistance from the PolyU professors and NWS Volunteer Alliance members on 26 April 2008. The Mother’s Day Clothes-Making Event was held at New World Centre on 11 May 2008 where the mothers of the mentally-disabled members paraded in their “special outfits” on stage. Mr Tsang Yam Pui, Executive Director and Chairman of the Corporate Social Responsibility Committee of the Group, presented prizes with other officiating guests for the event.

新創建慈善基金善舉頌親恩NWS Charities Foundation hosts charity event to celebrate Mother’s Day

「精靈師徒」計劃“Fairy Mentorship” Programme

「新創建愛心聯盟」與安徒生會籌辦「精靈師徒」計劃，讓義工成為小朋友的「師傅」，一起參與義工活動。開展禮和義工訓練日已分別於2008年3月29日及5月24日順利舉行。

NWS Volunteer Alliance and Hans Andersen Club organized a “Fairy Mentorship” programme, in which volunteers and their mentees — the children — will provide volunteer services together. The kick-off ceremony and a volunteer training day were held on 29 March and 24 May 2008 respectively.

新巴/城巴與東華三院方樹泉日間活動中心暨宿舍合辦「活力動感創新生」計劃，名為「舒筋活絡齊競技」的首項活動在2008年5月25日於柴灣新巴車廠舉行。義工以及40名智障學員一起參與競技遊戲。

Under the “Living a Dynamic New Life” programme co-organized by NWFB/Citybus and TWGHs Fong Shu Chuen Day Activity Centre cum Hostel, the first event “Fun Race” was held at NWFB bus depot on 25 May 2008. Volunteers and 40 mentally disabled residents enjoyed the fun games together.

「活力動感創新生」計劃“Living a Dynamic New Life” programme

在端午節前夕（2008年6月7日），惠康環境服務組織超過50名「新創建愛心聯盟」義工參與香港基督教女青年會明儒松柏社區服務中心的長者探訪，到西灣河和鰂魚涌上門給長者派發糭子。

On the weekend before the Dragon Boat Festival (7 June 2008), Waihong Environmental Services recruited more than 50 volunteers from NWS Volunteer Alliance to join a door-to-door visit organized by Hong Kong YWCA Ming Yue District Elderly Community Centre to deliver rice dumplings to the elderly in Sai Wan Ho and Quarry Bay.

端午愛心獻長者Elderly visit

創建新生計劃2008 ─ 變出家庭和諧Life Rejuvenation Scheme 2008 to conjure up family harmony

近60名「新創建愛心聯盟」的義工與香港基督教女青年會攜手宣揚家庭和諧訊息，分別

於2008年5月31日及6月21日到訪天水圍和沙頭角。義工帶同禮物包探訪「創建社區關懷日2008」中來自天水圍的受惠家庭，彼此分享生活近況。義工又講解和諧溝通之道，並進行問卷調查，以協助社工瞭解他們的需要。此外，曾受魔術和小丑訓練的義工首度於沙頭角社區中心表演，為長者帶來歡樂。義工與長者玩遊戲之外，還逐家探訪，為偏遠地區的長者家庭獻上關懷。

NWS Volunteer Alliance member joined hands with YWCA to promote family harmony in

Tin Shui Wai and Sha Tau Kok on 31 May and 21 June 2008 respectively. The volunteers visited families in Tin Shui Wai, to offer family harmony tips. The volunteers trained as magic and clowning performers brought joy and positive messages to the elderly in Sha Tau Kok through their performances. Volunteers also paid visits to the elderly at their homes.


綠色貼士 Green Tips活動前瞻 cominG soon16

何謂FSC認證紙張?What is FSC certified paper?8月

August

1. WongKamMing （新創建集團/NWSHoldings）2. AngelaKong （新世界保險/NewWorldInsurance）3. HoSauChun （Tricor）

上期答案 Answers for last Quiz

讀者意見調查reader survey

為了令《新語世說》更迎合讀者口味，我們誠意蒐集你的寶貴意見。請於2008年8月15日或以前，將以下問卷填妥，郵寄或投遞到新創建集團總辦事處企業傳訊

部的指定收集箱（影印本亦可，傳真恕不接受）。為感謝各位的支持，我們將選出五名提供最具建設性意見的讀者，送贈由新創建集團贊助的福袋一個（禮品及現金券總值港幣2,500元）。

TotailorNew Voicetoourreaders’needs,weinviteyoutogiveusyourvaluableopinions.Pleasefillinthequestionnaireandreturnbymailordropinthe

designatedcollectionboxoftheCorporateCommunicationDepartmentofNWSHoldings’CorporateOffice(photocopiesareacceptablebutnotfax)by15August2008.Inappreciationofyoursupport,thefivereaderswiththemostconstructivecommentswillbepresentedwithagift bag(giftsandcashcouponvaluedHK$2,500)sponsoredbyNWSHoldings.

地址：香港中環皇后大道中18號新世界大廈28樓Address: 28/F New World Tower, 18 Queen’s Road Central, Hong Kong

以上得獎者將由專人個別通知，領取由新巴/城巴送出的「鼠年添福」巴士模型乙架。EachwinnerwillbenotifiedindividuallytoreceiveaYearoftheRatbusmodelsponsoredbyNWFB/Citybus.

得獎名單 Winners

中英文姓名Name

公司 Company

部門 Department

電話Telephone 電郵E-mail

個人資料Personal details

新創建集團羽毛球比賽NWS Holdings Badminton Competition

1. a. 220 b. 320 c. 420

2. a. 3 b. 4 c. 5

3. a. 200,000 b. 300,000 c. 400,000

10月October

新創建集團休閒課程遠足班NWS Holdings Leisure Course Hiking Class

請在下列各項中圈出你對《新語世說》的評級。PleasecircleyourratingsofNew Voicebelow.

甚佳頗佳尚可欠佳無意見其他意見 Excellent Good Fair Poor No Other comment comments

1. 整體內容 Overallcontent 4 3 2 1 0

2. 欄目/題材 Columns/Topics 4 3 2 1 0

3. 設計/排版 Design/Layout 4 3 2 1 0

4. 風格 Style 4 3 2 1 0

5. 字體/圖片 Font/Photos 4 3 2 1 0

6. 請選出你最喜歡的三個欄目（以1-3排列，1表示最喜歡，依次評級）。 Pleaseselectyourtopthreefavouritecolumns(onascaleof1to3,1beingthetoprating).

□ 封面故事 CoverStory □ 驕人成績 Achievements□ 員工新語 InHis/HerWords □ 集團內望 NWSScope□ 喜閱天地 ReadingCorner □ 活動前瞻 ComingSoon□ 回到學堂 BacktoSchool □ 義工特區 VolunteeringBulletin□ 見習分享 The“Apprentice”Sharing □ 綠色貼士 GreenTips□ 熱點速遞 PointofInterest □ 互動問答 Quiz

原因 Reasons：

7. 如增加新欄目，請建議一些你感興趣的內容（請說明原因）。 Pleasesuggestanynewcontentsthatinterestyou(pleasestateyourreasons).

8. 你從甚麼途徑獲得《新語世說》?請以✓號表示。 HowdoyougetaccesstoNew Voice?Pleaseputa ✓ intheappropriatebox.

□ 每季派發 Byquarterlydelivery □ 公司雜誌架 Companymagazinerack□ 部門傳閱 Department’scirculation □ 集團內聯網 TheGroup’sIntranet□ 其他（請說明） Others (please specify):

9. 其他意見 Othercomments:

4. ChanYuetShan （新渡輪/NWFF）5. PoonYukKuen （富城物業管理/UPML）6. JeffLiu （天傳/SkyConnection）

10月October 新創建集團全年業績公佈

NWS Holdings Annual Results Announcement

Cert no. SGS-COC-004298

FSC 即Forest Stewardship Council，是一個推動良好及負責任管理森林的非牟利國際機構，於全球超過46個國家設有辦事處，為關注良

好林業管理的公司和組織提供制定標準、標誌認證等服務。

FSC對良好的林業管理定立了一套嚴格標準，其中包括減少伐木對環境帶來的影響，及保持森林的生態功能。消費者手上每項印有FSC標誌的產品均經過獨立認證，確保該產品來自良好管理的森林。

新創建集團由今期《新語世說》及另一集團刊物《創建集》開始採用FSC認證紙張印刷，為環保出一分力。

FSC(ForestStewardshipCouncil)isaninternationalnon-profit-makingorganizationestablishedtopromoteresponsiblemanagementoftheworld’sforest.FSChas

officesinover46countriesandprovidesstandardsetting,trademarkassuranceandaccreditationservicesforcompaniesinterestedinresponsibleforestry.

FSChassetupprinciplesandcriteriaforgoodforestmanagement,whichincludereductionofenvironmentalimpactofloggingactivitiesandmaintainingtheecologicalfunctionsandintegrityoftheforest.ProductsprintedwiththeFSClabelareindependentlycertifiedtoassureconsumersthattheycomefromwellmanagedforests.

Tohelpconservetheenvironment,startingfromthisissue,NWSHoldingswilluseFSC

certifiedpapertoprintNewVoiceand《創建集》.

outstanding employees as july 2008 a business growth engine

Documents