OUR CREDENTIALS

Table of Contents

1. COMPANY OVERVIEW.................................................................1

A) OUR MISSION ..............................................................................................................

B) OUR VISION............................................................................................................... C) OUR CORE VALUES.....................................................................................................

2. OUR SCOPE OF WORK................................................................

3. OUR PLEDGE...............................................................................

4. OUR METHODOLOGY..................................................................

5. OUR CLIENTS..............................................................................

6. OUR TESTIMONIALS....................................................................

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1. Company Overview

Tamayyaz is a bespoke provider of tailored solutions for leading organisations and individuals across the Mena region. Since its establishment in 2009, we have engaged with over 150 clients from all sectors, including Automo-tive, Telecommunication, Information Technology, Banking & Finance, F&B and others.

As human capital developers, Tamayyaz works collaboratively with its clients to personalize and tailor the right approach and process that will lead them towards the continuous creation of higher performance.

Our philosophy is based on the belief that all individuals and organisations are unique and require individual solutions to meet their needs – this is why we have the fingerprint in our logo that is carried through to all our engagements. We seek to impart knowledge that translates into embedded behaviours and a sustainable culture of learning and development that enables the organization and individuals to achieve their objectives.

Our strength is our people with in-depth international experience combined with a deep understanding of local culture and business operations in the region.

a) Our MissionTo partner with individuals & organisations in order to support their success through awareness, guidance, tools and processes that will foster a culture of Excellence.

b) Our VisionTo spread into the MENA region through our branches, representatives and franchisees and become the partner of choice for individuals and organisations seeking personal and professional Growth & Profitability. c) Our Core ValuesOur Values are fundamental to our success and are the foundation of our company’s exponential growth.

Partnership & Uniqueness:

We partner to bring about the uniqueness of individuals and organisations and to provide them with resourceful solutions that set them apart from the competition.

Integrity & Trust:

We follow through on our promises and act with integrity in order to build partnerships based on trust.

Growth & Contribution:

We help individuals and organisations develop their full potential in order to add value to their community and excel in their personal and professional life.

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YoungYoungAdult CareerDevelopment

WomenEmpowerment

PsychometricAssessments

Young Adult Professional Program Personal Branding: CV & Cover Letter The Art of Facing Interviews Succeeding the First 30 Days at Work

Talent Development

Succession Planning Leading with Emotional Intelligence Team Dynamics Capacity Building Executive Coaching Leadership Development Customer Engagement Business Administration Specialist

From Management to CEO Women Entrepreneurship Women Empowerment Program Release Your Full Potential

Myers Briggs Type Indicator (MBTI) Employee Satisfaction Survey 360° Feedback Saville Consulting Wave Strong Interest Inventory EQ i.2 EQ 360

Our

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s Corporate Governance

Awareness Workshops

Audit & Assessment

Implementation Plans

Advisory & Consultancy

Training For Sustainability

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Alignment of the HR Processes & Procedures to the Organisation’s StrategyA fair & non-discriminatory work environmentPolicies & Procedures compliant with the local Labor Law Motivated & engaged workforce

Identification of strengths & success boosters

Informed career choices

Smooth integration into the workplace

Facilitation of job search

Assessment of self & potential

Recognition of uniquestrengths & opportunities

Acquisition of tools, techniques & best practices to achieve own objectives

Clear Action Plans for development & future growth

Valid & reliable tools

Results interpreted by experts

Identification of strengths & success boosters

Clear Action Plans for development & future growth

HR Services

Audit & Assessment

Framework Development

Coaching & Mentoring

Outsourcing Services

Best Practice Workshops

Strategic HR Workshop

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Transparency towards shareholders & stakeholders

Improved Financial Performance & Valuation

Appealing to Equity Investors at a Premium Price

Strengthen RiskManagement

OrganisationalSolutions

Quality Management Connecting Behaviors to Culture & Values Selecting The ‘Best Fit’ Sales Programs Risk Management Strategic Planning Boosting Business Growth

Boost for organisation’s performance

Employee’s alignment with the Organization’s Processes& Cultures

Exposure to tools, techniques & best practices

Clear Action Plans for future success

ROIMethodology

Awareness Workshops Converting Data to Monetary Value Measurement & Evaluation Consulting & Coaching Certification Program by Drs. Patty & Jack Phillips Networking with 7’000+ Members

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Evaluate Impact in L&D and HR

Measure Changes in Behavior on the job

Predicting Program Success

Measure the Monetary Value of Improvement

Methodology adopted in 51 countries

Self-awareness & identification of blind spots

Identification of strengths &success boosters

Exposure to tools, techniques & best practices

Clear Action Plans for development & future growth

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2. Our Scope of Work

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3. Our Pledge

We promise to always work and act by our Code of Excellence. This is reflected in the decisions we make within our team, our partners, and when dealing with our clients and the environment in which we operate.

As a regional brand, our prime focus is to Leave Our Mark on individuals, organisations and stakeholders. This has been the foundation of our business and our success and we pride ourselves in it to challenge the status quo and contribute to the community.

Our Code of Excellence beseeches the following and is the foundation of our business:

Partnership:

We believe in building long-term relationships and consider our clients as our partners. We believe in learning from each other, growing together and contributing to the community.

Quality & Assurance:

We believe that exceptional quality stands the test of time and we always strive to achieve it. Our services meet the most exacting standards for quality in all the industries we serve and the individuals we reach.

Return On Investment:

We believe that our high standards and attention to detail set us apart, and ensure added value for you and your organisation. We ensure a return on your investement relative to your investment’s cost.

While these actions are important, our most basic accountability is to you. We hope you will measure our performance against these commitments and shed awareness how we can serve you better.Your satisfaction is our first priority. That's our Pledge to You.

4. Our MethodologyOur approach is based on years of research and positive feedback gained from our clients and experts. We strongly believe in tailor-made processes & solutions that respond to current needs and priorities.

We listen to YOUR Needs and Expectations

We design a low-cost, low-risk, high profit “best fit” solution

We ensure delivery using proven tools and the expertise of our consultants

We follow up with YOU to ensure implementation of the solution

We ensure a Return on Investment

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Education & Intellectual Properties

• American Community School (A.C.S)• American University of Beirut• American University of Sharjah (AUS)• Arab Open University• Aspen Global Incorporated• Carnegie Middle East Center• Formatech• GEMS Education• Hands-on• Mindware• Saba & Co Intellectual Property Sal (Off-Shore)• Saint Joseph School• United Nations Development Program (UNDP)

FMCG

• Al Fakher Trading Company• Appetite Catering LLC• BEL Proche et Moyen Orient Beyrouth s.a.r.l• Brasserie Almaza s.a.l.• Deek Duke• Delta Trading s.a.l• K-cal• King Food s.a.l.• La Regie Libanaise des tabacs et tombacs• M.O. Gandour s.a.l.• Menas Marketing• Metro Superstore s.a.r.l• Prunelle• Roadster Diner s.a.r.l• Sodexo Services Liban• Sohat Distribution• We Market s.a.l Offshore• Webcor Group• Wooden Bakery

5. Our ClientsArchitecture & Design

• Gatserelia Nawar & Associates s.a.l• Scrapers• Tasjil• Under One Roof• Zen Interiors

Automotive

• A.N. Boukather• Abboud Marketing• Abu Dhabi Motorsports Management – Yas Marina Circuit• Ets. F.A. Kettaneh s.a• Power Tech s.a.r.l• Sallaum Lines s.a.l (Offshore)

Banking, Finance & Insurance

• Adir Insurance• Al Baraka Bank s.a.l• Arabia Insurance• Bank Audi s.a.l• Bank Misr Liban s.a.l• Bank of Beirut s.a.l• BankMed s.a.l• Banque du Liban• Banque Libano Francaise• BLC Bank• BSL Bank• Capital Finance Company• Centre de Traitement Monetique• Dubai Islamic Bank• Emirates Lebanon Bank• FFA Private Bank s.a.l• Institute of Chartered Accountants in England and Wales (ICAEW)• Metlife Alico• Near East Commercial Bank s.a.l• OMT- Western Union• Société Générale de Banque du Liban• Sharjah Islamic Bank

Biomedical

• Boecker International• Clemenceau Medical Center• Droguerie Mercury s.a.l• Droguerie R. Pharaon & Fils s.a.l• Eli Lilly• Hikma Liban s.a.r.l• Jinny Medical s.a.r.l• Karl Storz Endoskope – M.E. and Gulf• MedNet Liban• MedSystems• Mersaco (Novartis Consumer Health)• Novo Nordisk• Pharmaline• Regional Center for Endoscopy (Offshore)• SADCO s.a.r.l

Communication & Media

• Action Impact FZ LLC• Al Iktissad Wal Aamal/ Appico• Intelligit s.a.l• ITP Publishing Group• The Eclipse Group• Satellite Visual Communications FZCO• Wonderful Productions s.a.l.

Consulting

• BEMCO International Offshore• BMB s.a.l• Booz & Company (Lebanon) Ltd.• Deloitte & Touche M.E.• Fichte Legal & Co• Foxminds Solutions LLC• Incoserv s.a.l Offshore• Issa Holding s.a.l• Java Fire Protection s.a.r.l• KTS Global• Layout International s.a.l• Lunasat Offshore s.a.l• Malia Trust• Management Solution Experts s.a.r.l (MSE)• Mediatech Design Group• Midis Group Ltd.• Shirlaws FZ LLC• Strategic Decisions Group - SDG s.a.l Offshore• Supply Network Solutions

Construction & Contracting

• Advanced Construction Technology Services (ACTS) • Advanced Plastic Industries (API)• C.A.T Offshore s.a.l• Heavy Engineering Industries and Shipbuilding Co. (HEISCO)• Kettaneh Construction s.a.l• Khatib & Alami - Consolidated Engineering Company• Matta et Associes s.a.l• Minimal s.a.l• Mitsulift• MVL Group• Schneider Electric East Mediterranean s.a.l• SEG

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Holdings

• Business Investment Group (BIG)• FMPS HOLDING s.a.l• Ghia Holding s.a.l• ITG s.a.l Holding• Kamal Osman Jamjoom Group LLC• Maintenance Management Group (MMG)• Majid Al Futtaim Properties Management Services s.a• Marius Saradar Holding s.a.l• MIG Holding• Patchi Industrial Co. s.a.l• SEDCO Holding• Unifert Holding

Hotels, Sports & Recreation

• Le Gray Hotel• Mike Sport and Co. s.a.l• Phoenicia Intercontinental• Raouche Arjaan by Rotana• Societe Ets. Michel Najjar s.a.l

Import/Export

• Lifco s.a.l• Mideast Data System s.a.l• Navlink Me. s.a.l Offshore• Stat s.a.l

Industry, Commerce & Services

• Albina s.a.l• Arab Printing Press• Bioswiss• Cosmaline• Gemayel Freres s.a.l• Getaway• L’oreal• Sparkles Corner Trading LLC• Technica• Tecman Industry• The Camel Soap Factory• Universal Services and Maintenance s.a.r.l

NGOs’ & Governmental Institutions

• Cenacle de la Lumiere• Children Cancer Center of Lebanon• Dubai Airports• Dubai Business Women Council• Dubai Chamber of Commerce• Dubai Department of Finance• Dubai Electricity and Water Authority• International Executive Service Corps (IESC)• Lebanese International Touristic Projects s.a.r.l• Liban Post• Ministry of Food s.a.l• World Vision Lebanon

Technology

• Computers & Communication Technology• Degremont Liban• Electronics Business Equipment (E.B.E)• Gamma Group• Guardia Systems s.a.l• International Computers and Communication Systems (ICC)• Macrotronics• Millennium Software s.a.l• Turnkey Systems• Veolia Water Technologies

Telecom

• Africell Holding s.a.l• ALFA Telecommunication• Ericsson• Globalcom Data Services• Inconet Data Management s.a.l.- IDM• MDIC• Moscanet s.a.l• Ogero• P-Group s.a.l• Pesco Telecom• Pin-Pay• Quality Telecom Services• SAP SE• Sodetel s.a.l• Technomania s.a.r.l• Tetracom• Touch Lebanon• Vivacell• Zain Group

Oil & Gaz, Energy & Raw Material

• Air Liquide• Al Khalij Enterprises• Ciment de Sibline• Cimenterie Nationale s.a.l• Chevron Al Bakri Lubricants Co.• Chevron Qatar Limited• Hypco s.a.l• Rim Natural Spring Mineral Water s.a.l• Tanmia Agriculture Development Co. s.a.

Retail & Real Estate

• ABC• Aishti• Azadea Group Holding• Brei s.a.l• Hamra Shopping and Trading Co. s.a.l• Landmark Retail Lebanon s.a.r.l• Lebanese Roasting Group• Libretek s.a.r.l• Serene Real Estate s.a.l

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Education & Intellectual Properties

• American Community School (A.C.S)• American University of Beirut• American University of Sharjah (AUS)• Arab Open University• Aspen Global Incorporated• Carnegie Middle East Center• Formatech• GEMS Education• Hands-on• Mindware• Saba & Co Intellectual Property Sal (Off-Shore)• Saint Joseph School• United Nations Development Program (UNDP)

FMCG

• Al Fakher Trading Company• Appetite Catering LLC• BEL Proche et Moyen Orient Beyrouth s.a.r.l• Brasserie Almaza s.a.l.• Deek Duke• Delta Trading s.a.l• K-cal• King Food s.a.l.• La Regie Libanaise des tabacs et tombacs• M.O. Gandour s.a.l.• Menas Marketing• Metro Superstore s.a.r.l• Prunelle• Roadster Diner s.a.r.l• Sodexo Services Liban• Sohat Distribution• We Market s.a.l Offshore• Webcor Group• Wooden Bakery

6. Our Testimonials

“The experience was great and could serve as a model in customizing and delivering quality L&D solutions to meet client’s expectations. Indeed Tamayyaz left its mark in our quest for excellence in the development of our teams.”

Group HR Manager

“Our Company has been awarded the Best Employer Award and we had an outstanding contribution to the Middle East Events Award. Tamayyaz have helped us in getting these awards.”

Group Chairman

“Tamayyaz team members demonstrated a high level of professionalism and were able to identify main challenges/ issues and succeeded in recommending relevant solutions that helped Vivacell structure its Human Resources department.”

HR Director

“An excellent workshop, well-tailored to our internal needs and full of useful practical advice delivered in a way understandable to all. Truly an amazing, thought provoking experience.”

Management Team

“Tamayyaz facilitated an intensive and highly customized one-day session on corporate values and team inter-relations. We have found the approaches of the Tamayyaz team members to be very practical and engaging.”

ERS Partner and Learning Leader

“The 2 days passed in a glimpse, and I have gained insights and tools to improve myself in different areas and get the best from the people around me. The experience is worth years of experience.”

Senior Recruitment & Training officer

“Fantastic practical experience. The discussions and role plays helped us to know more about other people’s experiences. The learning will be very useful to further my career.”

CFO & executive Director

“The program was of great help for our team; they learned how to use their strengths to become future leaders and concluded the program with a tangible plan to enhance their leadership style. Thank you for making the program a success”

Corporate Trainer

“Working with Tamayyaz has been a fantastic experience both professionally and personally. The coach works with a compelling passion, a warmth that inspires others and a unique commitment to the development of people.”

Business Development Executive

“I would like to thank you again for the great program we had, it was great in terms of content and style, and I look forward to attend more sessions with you.”

Art Director

“With life improvements and very quick changes, I really recommend more workshops for workers who have been doing the same job for many years. The workshop was very essential and professional. Thank you!”

Educator

“I’m pleased for the opportunity of being coached with such an experienced Occupational Psychologist. The session was amazing and I acknowledged a lot of characteristics of my personalities that were hidden and that I didn’t clearly know about.”

Financial Affairs professional

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Dubai, United Arab Emirates : +971 56 455 8818 / Beirut, Lebanon : +961 81 611 699 www.tamayyaz.com / info@tamayyaz.com