Orientation Program

Orientation Outline

Message from Management TPMC History & Few Facts AIG Subsidiaries GMP standards TPMC Strategy Vision, Mission and Values Management Team TPMC Org Structure TPMC Main Departments TPMC Locations & Offices. Products Categories & Capacity Portfolio overview Working With TPMC

Working Days & Hours Probation Period Performance Management Nationalization Dress Code Annual Leaves Medical Insurance Using Outlook E-mails Important Phone Numbers Safety And Security

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From its inception in 1994, Tabuk Pharmaceuticals has always considered quality as its foremost concern. Its founders envisioned creating a distinctive pharmaceutical manufacturing operation, which would eventually become the 1st local company to ever obtain EU-GMP certification in the kingdom of Saudi Arabia. Almost two decades later, Tabuk Pharmaceuticals has established itself as one of the industry-leading Arab companies, with a preeminent position in KSA and a balanced presence across most MENA markets.

Message from Management (1/2)

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Over the years, Tabuk pharmaceuticals has developed superior technical, regulatory and commercialization know-how. It has built a carefully crafted portfolio of medicines, constantly enriched with innovative molecules. As we move forward to build on this storied past, and to serve more patients, stakeholders and communities, we intend to continue abiding by the highest ethical and compliance standards. We are genuinely excited at the perspective of creating a leading pharmaceutical corporation in the MENA region, and remain dedicated to attracting, developing and retaining the best talent in the industry.We invite you to learn more about our commitment to better the lives of our patients and our people, and hope you will join us in this inspiring journey.

Message from Management (2/2)

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Tabuk Pharmaceuticals Manufacturing Co (TPMC) History and Some Facts

TABUK was established in Saudi Arabia in 1994. Over100 registered brands with more than 250 SKUs Over1,500 employees First-ever facility in Saudi Arabia with EU-GMP certification. Two active production sites, four under construction/study Largest non-governmental Saudi pharmaceutical manufacturing company Fastest growing company (>+20% CAGR), ranked No. 4 among all manufacturing

companies in Saudi Arabia (IMS Data 2012). Even and growing presence across all key markets in the MENA region

Market reach of over 20 countries worldwide In 2006, TABUK became a fully owned subsidiary of ASTRA Industrial Group

(AIG); one of the biggest industrial investment groups in the Middle East region.

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Technical infrastructureCommercialization and Regulatory onlyComplete operations incl. technical

The Subsidiaries of AIG (ASTRA Industrial Group)

Tabuk Pharmaceutical Manufacturing Company Ltd. (" TPMC "). Astra Polymer Compounding Company Limited("Astra Polymers"). Astra Industrial Complex Company ltd for Fertilizer and Agrochemicals

("AstraChem"). International Building Systems Factory Company Limited ("IBSF"). Al Tanmiya for Steel Industries Astra Mining Co. Al Anmaa for Construction Materials

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Tabuk Pharmaceuticals’ Strategy

In order to increase our market share and expand our footprint in the MENA generics business, Tabuk Pharmaceuticals’ strategy focuses on both organic and inorganic growth. From an internal restructuring standpoint, Tabuk is working to increase efficiency and implement best practices in the areas of sales, marketing, human resources, and supply chain.

Additionally, Tabuk is increasing its registration efforts across all markets, while expanding its product portfolio. Inorganic opportunities, including in-licensing deals and Measures & Acquisitions , are also a huge part of Tabuk Pharmaceuticals' growth strategy. All these factors will put Tabuk on the right track to achieving its high growth goals.

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Vision, Mission and Values

Vision: To become a leading pharmaceutical manufacturing company in the MENA region, dedicated to providing the highest quality drugs

Mission: To better the lives of our patients and our people

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TPMC Values

Quality Focus:

At TPMC, we promise to consistently produce high quality products. We look to excel and set the benchmark for superior quality.

Impact Oriented:

We provide our employees with a healthy environment that reflects positively on how much they give back to our company. Our employees focus their efforts in areas that allow them to achieve impactful results to themselves and to their societies.

Collaboration:

 Successful teamwork can only be achieved through strong collaboration. We realize the complexity of the pharmaceutical industry and the interdependence of various pharmaceutical functions on one another. We also work closely with industry authorities to meet our goals.

Courage to do what’s right :

At TPMC, we will always do what is moral, and what is right, for our stakeholders, no matter the consequence. We realize the importance of our reputation, people, and clients, and we are not willing to take any risks that could harm them or our relationship with them in any way.

Transparency:

know-how techniques. Our system is open to all who is in it. We realize that a clear approach to our work activities facilitates the reinforcement of an ethical workplace.

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TPMC Values

Respect for work life balance:

We love that our employees have families and hobbies that they want to enjoy outside of work. Our management team is understanding and flexible. Work hours are clearly defined and our vacation policy is fair. Our people are confident that they belong to the right place.

Efficiency:

We strive to be competent and timely in accomplishing our Mission and in delivering our promises.

Personal growth:

Each employee is unique; we work hard with each of our employees to achieve their development goals. We believe in our employees’ capabilities and try to grow them to their maximum potential. We also seek to extend knowledge and skills.

Autonomy:

As Tabuk Pharmaceuticals employees’, we are empowered to think and make decisions independently.

Ethical:

Being ethical is one of our vital values. We meet the standards of regulating bodies and strongly believe in giving back to our community.

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Ismaïl Bel-Bachir

Chief Executive Officer (CEO)

Maysara Rabah

Executive Vice President,

Chief Technical Officer

Amman-Jordan

Hamad Al Khamees

Senior Executive Vice President,

General Manager

Riyadh-KSA

Management Team (1/5)

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Amgad Thabet

Executive Vice President,

MENA Sales & Marketing

Cairo-Egypt

Abdul Rahman Al Ageel

Senior vice president for

Regulatory & Public Affairs

Riyadh - KSA

Sami Qasim

Senior vice president for Research & Development

Amman-Jordan

Management Team (2/5)

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Rana Azzam

Senior vice president for

Business Development

Amman-Jordan

Yousry Al Bulkiny

Executive Vice President for

KSA Marketing & Sales

Jeddah-KSA

Raed Smadi

Senior Vice President for

Corporate Human Resources

Amman-Jordan

Maged Taha

Senior Vice President for

Strategic Projects

Amman-Jordan

Management Team (3/5)

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Abdullah Al-Mohizea

Senior Vice President, For

KSA Technical Affairs

Dammam-KSA

Khalil Abd Jabar

Senior Vice President ,

Chief Financial Officer(CFO)

Riyadh-KSA

Naser Al-Bawab

Senior Vice President For

Corporate Supply Chain

Dammam-KSA

Management Team (4/4)

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Rachid Ez Zikhe

Senior Vice President ,Corporate

Marketing Officer

Riyadh-KSA

Hussein Hussein

Vice President For Tabuk

Plant Operations.

Tabuk-KSA

Lubna Rshaidat

Vice President for MENA

Regulatory Affairs

Amman-Jordan

1 Includes UAE, Oman, Bahrain, Yemen, Kuwait and Qatar 2 Includes Egypt and Sudan3 Includes Jordan, Iraq, and Lebanon 4 Includes Morocco, Algeria, Tunisia and Libya

TPMC 2015 end-state Corporate Organization

Sales

Sales R&D

Sales

Sales

Sales

CEO

BD

AIG President

RA HRSales Marketing Mfctg BD

Marketing

Marketing

Marketing

RA

RA

RA

RA

Finance

Finance

Finance

Finance

Finance

HR

HR

HR

HR

IT

ITMfctg

CIS and other markets

Marketing

Mfctg

BD

FinanceMarketing HR IT

AIG IT

Maghreb4 GM

Mashrek3 GM

Nile Valley2 GM

Gulf1 GM

KSA GM

Sales

Sales

Sales

Sales

Marketing

Technical

RA Finance

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Supply Chain

Strategic Projects

AIG HR

TPMC Corporate Organization

CEO

Technical FinanceHRSupply Chain

ROW Sudan KSA MENA

Regulatory Affairs

QualitySupplyChain

Research& Dev.

TabukPlant

DammamPlant

KSA

SudanSudanPlant

IT

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BD SPD

Tabuk Main Departments

Department Location

Business Development Jordan

Research and Development

Jordan

Regulatory Affairs Saudi Arabia ,MENA, Europe and CIS

Technical•Saudi Arabia ( Tabuk and Dammam )•Sudan Plant

Marketing and Sales Saudi Arabia, Sudan and MENA

Human Resources Jordan ,Saudi Arabia ,Egypt and Sudan

Supply Chain Department Jordan and Saudi Arabia (Dammam)

Strategic Projects Department Jordan

Finance and Accounting Jordan ,Saudi Arabia ,Egypt and Sudan

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Tabuk Main Departments (1/3)

Department Scope

Business Development

Leading business development and strategic marketing activities at Tabuk. High-level responsibilities include: company strategy contribution, new business opportunities identification and evaluation, Market share expansion, profitability margin increase, strategic marketing, portfolio selection, portfolio management, in and out licensing, patents and IP rights, due diligence and corporate promotion.

Research & Development

Managing the overall research and development activities and comply with the Health Authorities requirements for all products covering: formulation development, analytical development, scale up optimization, packaging technical specifications, technical transfer plans, Bioequivalence studies, CTD for SFDA Submission Driving Planning.

Regulatory Affairs

Driving the Regulatory Affairs work in Export Markets in Tabuk Pharma. Providing Oversight, Support and Guidance for the direction the company takes for presence in Export Markets. Oversees compliance and timing as well as defining and Paving the way for Products Approval (Obtaining and Maintaining Marketing Authorizations) by the correlated Health Authorities.

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Tabuk Main Departments (2/3)

Department Scope

Manufacturing

Setting up technical strategies for the company and to oversee it’s operations across all plants in order to establish consistency from a systems, policies, and procedures point of view.

Marketing & Sales

Managing country sales and marketing activities for the private and institutional sectors, develop and follow up the implementation of the private sales strategies, monitor and analyze sales activities against set plans.

Human Resources

Driving , planning , directing, implementing, overseeing and developing human resources policies and activities such as employment, compensation and benefits, training, employee relations and communications for all Tabuk employees and administering policies related to all phases of human resources activity.

Finance & AccountingAssist in performing all tasks necessary to achieve the organization's mission and help execute staff succession and growth plans.

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Tabuk Main Departments (3/3)

Department Scope

Supply Chain Department

Setting up strategies for the company supply chain processes and to oversee it’s operations across all plants in order to establish consistency from a systems, policies and procedures point of view

Strategic Projects Department

Lead integrated strategic planning & drive annual budgeting processes. Monitor strategic plans execution & track its progress towards implementation millstones. Steer business performance management & Issue business performance reports. Identify growth opportunities, develop & maintain strategic portfolio of initiatives. Run business improvement & operational efficiency projects.

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Locations (TPMC Main Offices)

SAUDI ARABIATabuk Pharmaceuticals Manufacturing Company (TPMC) 

Headquarter

RIYADH   Sales Corporate Marketing JEDDAH Sales & Marketing

TABUK Plant

 DAMMAM Plant Sales & Marketing

EGYPT  Marketing & Sales/ MENA Representative office/Cairo

 JORDAN  Business Development Department &

Packaging  Research and Development Corporate Human Resources Regulatory Affairs

SUDAN  Tabuk Pharmaceutical Limited Company (TPLC)

 

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Employees Expectations from Tabuk

Belonging to dominant corporation

Boosted organizational culture, values & believes

Advanced organization structure & system support

On job exciting professional development opportunity

Training opportunities to further develop new skills

Improved benefits as a result of improved effectiveness

Accelerated career track

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Tabuk’s expectations from you

Reliability: TPMC expect from the employees to submit their work when it’s supposed to be done and taking the given dead line into consideration.

Creativity : Having the attitude that demanding to manage your thinking. It’s a way of blending together data based research, which is logical and rational thought, with outrageous exploratory know-how that comes from your intuitive wisdom.

Respect For Others: Treating all people as if they mattered is part of your approach.

Self-discipline we expect that our employees can act according to what they think instead of how they feel in the moment. Often it involves sacrificing the pleasure and thrill of the moment for what matters most in life. Therefore it is self-discipline that drives you to Work on an idea or project after the initial rush of enthusiasm has faded away.

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What do customers expect from you?

Consistent and timely material delivery with the right specifications and quality

Ability to deal with sudden orders to meet the changing demands of the market

Commitment to deliverable deadlines

Provision of regulatory support

Maintain a consistently high quality of supplied materials

Provide strong after sale service

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Tabuk 2015 Project’s Objectives

Achieve sustainable long-term growth

Improve organizational structure to support growth

Create exciting professional development opportunity for Tabuk’s employees.

Develop and imbed new processes and decision-making committees along the way.

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GMP standards

Tabuk Manufacturing facilities in Tabuk, Saudi Arabia are approved to comply with the GMP standards of the following authorities:

Saudi Food and Drug Authority (SFDA) Gulf Corporation Council (GCC) The French Health Products Safety Agency ( AFSSAPS) The Sweden Medicinal Products Agency (MPA) The Main Pharmaceutical Inspector-Poland The Egyptian Authority The Ministry of Health (MOH) of Kazakhstan The Federal Democratic Republic of Ethiopia

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Products Categories

TPMC has currently over 200 registered products. Major product categories

Anti-hypertensive Anti-diabetics Anti-asthmatics Anti-depressants/Anti-epileptics Antibiotics Anti-fungal Antacids Lipid/cholesterol control Cough and cold medicines Vitamins Others

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Portfolio overview

Tabuk Pharmaceuticals has one of the richest pharmaceutical

portfolios in the MENA region that covers a wide range of therapeutic categories including the central nervous system, cardiovascular system, respiratory system, and musculoskeletal system.

Tabuk Pharmaceuticals has strengthened its presence in the

area by collaborating with multinational companies through licensing vital drugs. Example of such products include the Dual Release Diclofenac Sodium - Divido®, cephalosporin Cefditoren Pivoxil product Meiact®, antibacterial product Gemifloxacin Factive® , atopic dermatitis treating product Atopiclair® and anti-histamine Rupatadine product Rupafin®.

Why you are working with us

Large business with multiple-site operations

Wide range of products, materials, and packaging materials

Latest technologies are used to upgrade existing capabilities

A fast development cycle

Strong presence in MENA region

Reliable partner of choice

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Probationary Period - Jordan

The probationary Period defined as a process or period in which a person's fitness, as for work or membership in a social group, is tested.

The new employees shall undergo a probationary period of not more than 90 calendar days from the start of their joining date with the company regardless if this is not specifically stated in his employment contract.

The concerned direct manager fills the probationary evaluation form 2 weeks before the expiry of 90 days in which he/she confirms weather the new comer to be appointed or not.

The employee has the right to resign before the expiry of 90 days without giving notice period.

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Annual Performance Management

Is the process of reviewing and evaluating the performance of an employee, which is conducted annually or semi annually through a performance appraisal interview between the employee and his direct supervisor.

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Ratings Definitions

Needs Improvement (NI)Doesn't meet expectations, Requirements upgrading, the performance rating given to employees who fail to achieve expectations/goals or cannot demonstrate proficiency in the Competencies needed for the job.

GoodPartially meet expectations, Fine, the performance rating given to employees who sometimes perform at an acceptable level but are not consistent.

Very GoodMeet the expectations, Impressive or remarkable, the performance rating given to employees who are fully successful in meeting all of the performance expectations/goals that are important to his or her job, the performance rating given to employees who will have demonstrated a satisfactory competence in the Competencies.

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ExcellentExceeds the expectations, Exceptional, the performance rating given to employees who exhibit high overall performance, routinely go beyond what is expected in order to substantially surpass all of expectations/goals and will have exceeded expectations on the Competencies.

DistinctionThe highest possible performance rating given to an employee who consistently far exceeds expectations, Recognition of Achievement of superiority; Honor, Outstanding, singularity , uniqueness, supremacy.

Ratings Definitions

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Training and Development

Aiming to increase employees’ qualifications and skills to meet different job requirements and objective.

Aiming to increase employees’ capabilities in performing new duties and preparing them for higher responsibilities.

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Training and Development Guidelines (1/2)

Annual Training budget for the whole company is part of the HR and Admin Department total budget; Training budget shall be set immediately after preparing the Training Plan for each year. The training budget shall be estimated by the cooperation between both the HR Staff and HR Management and approved by the Head of Company.

Training shall provide a link between employees, their performance and development plans to the achievement of Tabuk pharmaceuticals operational and strategic objectives and its commitment to continuous improvement and excellence.

Training should cover all Tabuk pharmaceuticals employees at all levels.

All direct supervisors in coordination with the HR and Admin Department shall prioritize the training needs of their subordinates on a yearly-basis.

All seminars, workshops and training program to be attended by any employee must be significantly related to the job and must be able to bring positive results to his work performance and the company as a whole.

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Training and Development Guidelines (2/2)

Based on the performance appraisal results, the employee sends a request to attend a training course by selecting from the training catalogue.

The direct supervisor accepts or rejects the request, and it is sent to the HR Staff ;The direct supervisor can also request the training course on behalf of the employee, and the request is sent to the HR Staff.

The HR Staff prepares the Company Annual Training Plan by adding the required training courses based on the Performance Appraisal results and recommendations of the direct supervisor .

As a new employee you are kindly requested to register on Training website: www.tabuktraining.com to have an accessTo our training programs

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Nationalization

It is the process of attracting, preparing, developing and retaining national employees (according to the country of operation) at the company.

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Working Days & Hours and Holidays - Jordan

Working Days shall be five days per week, Friday and Saturday shall be the official rest days.

Working day starts at 8:00 A.M and ends at 5:00 P.M. The break time is between 01:00 P.M and 1:30 P.M.

Working hours during Ramadan shall be announced one week before the start of Ramadan

Jordan Official Holidays : Feter Eid; Adha Eid; The Independence Day; New Year’s Day (Gregorian); New Year’s Day (Hijri): one day ; Christmas Day; Al Israa and Al Mirage Day; Labor Day; Prophet Mohammad Birthday

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Leaves

Annual Vacation: 14 days ; as per the minimum days mentioned in the labour law.

Sick leave : Maximum 14 paid days endorsed with a medical report.

Maternity Leave :10 weeks.

Examination Vacation : if the employee registered in an academic institution with a written approval from the HR manager and head of the department.

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Leaves

Hajj vacation: provided that the employee serves the company for more than five consecutive years and this vacation is valid for one time only during the service period of the employee.

Compassionate Leave: 3 days in case first degree relative’s death and One day in case Second degree relatives death.

Unpaid Leave: Should be approved from employee Department Head and the HR Director.

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Dress Code & Appearance

Formal business dress is the standard for this dress code; TPMC encourages employees to dress comfortable, with consideration given to maintaining a professional appearance, and because all comfortable clothing is not suitable for the office, these guidelines will help you determine what is appropriate to wear to work; Clothing that works well for the exercise sessions, and sports contests may not be appropriate for a professional appearance at work.

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Medical Insurance

A class medical insurance for all family members within our accredited medical network

Well distributed Medical Network inside Jordan (more than 2800 provider). Dental and eye diseases treatment coverage.

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Tips for using Outlook E-mails in TMPC

Keep messages brief and to the point ; keep it short . Use sentence case. USING ALL CAPITAL LETTERS LOOKS AS IF YOU'RE

SHOUTING. Using all lowercase letters looks lazy . Use the blind copy (BCC ) and courtesy copy (CC ) appropriately . Don't use e-mail as an excuse to avoid personal contact . Don't send personal and private E-mails ; manage E-mails for business use

only .

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Tips for using Outlook E-mails in TMPC

Don’t say anything you wouldn’t say in person . Use a Good Title to indicate contents and purpose . Don’t Ignore Basics of English . Be careful about Replying To All and Be sparing with group e-mail . Use a signature that includes contact information .

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Privacy and Confidentiality

Privacy: a person controlling the access of others to himself Confidentiality: the obligation not to disclose any information obtained

with the expectation that the information would not be shared Types of privacy and confidentiality

Information• Ex: medical records, criminal records, employees salaries;…etc.

Body• Ex: genetic testing, drug testing, bodily searches, etc.

Communication • Ex: mail, telephone, e-mail, etc.

Territory• Ex: searches, surveillance, etc.

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Why are privacy and confidentiality important?

Protect personal information from disclosure Prevent distribution of information that may lead to discrimination or

violence Encourage individuals to make use of services designed to help them Encourage people to fully disclose information Ensures that people are not able to obtain personal information without

reason

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Limitations to Privacy and Confidentiality

Confidentiality assumes that those who pledge to maintain confidentiality will do so.

The law• Search warrants• Requests for records• Criminal investigations

Ethical considerations• If someone is going to harm herself/himself or someone else• If someone has committed a crime• If it is in the interest of the public good

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Privacy and Confidentiality

Take care of the documents you printed ; please take it directly from the printer. Put password on all important documents. Defer the delivery of your Email using MS Outlook rules. Delay your E-mail. Lock your computer once you leave your office. On Monthly basis ; change your password in all related tools such as Laptop;

Documents; E-mails ; SAP;…etc. Don’t share any information with any employee. Don’t give your password to any one. Don’t type your password on a visible place. Don’t allow any one to use your computer Make sure all employees understand what information is confidential. Label the information as Confidential

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Our Offi cial Websitewww.tpmc.com.sa

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Company profile

Company strategy

Vision, mission, values

Message from CEO

History

Management team

Locations

Business Lines

Manufacturing

Portfolio Overview

Portfolio Overview

Business development

Suppliers

Code of Conduct

Stakeholders

Why Join TPMC

Our people

Career options

Contacts

TPMC Website Sitemap

Important Phone Numbers

IT Support -Jordan : Call 690 TMPC –Riyadh : Tel: +966-1-477 4946 TMPC –Jeddah: Tel: +966-2-6525644 TMPC –Dammam: Tel: +966-3-8341412 TMPC –Tabuk Plant: Tel: +966-4-4283030 TMPC –Egypt Tel: + 202- 4-141452/3 TPMC Jordan : +962-6-5534441 Jordan R & D: +962-6-5822188 TPMC Sudan : +249 185 335774

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Office Security and Safety

Emergency Brake Glass

Emergency Exit Door

Fire Alarm

Fire ExtinguisherSafety Hose

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First Aid Kit

Questions & Answers

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