oraganization culture

Analysis of Effectiveness of Organizational Culture

Of Prop Tiger

By: Saurabh Singh

AGENDA

• Determining Effectiveness Of Organizational Culture Of Prop Tiger on Employee

• Key Success Variables & Inhibitory factors of Organizational Culture

• Survey - Questionnaire Analysis Of Survey

ORGANIZATIONAL CULTURE

Organizational culture is a system of shared assumptions, values, and beliefs, which governs how people behave in organizations.

““You don't have to fear your own company being perceived as

human. You want it. People don't trust companies; they trust

people.” ― Stan Slap

CHARACTERISTICS OF ORGANIZATIONAL CULTURE

About Prop Tiger• PropTiger.com was founded in 2011 by Dhruv Agarwala, Kartik Varma,

and Prashan Agarwal.• PropTiger.com operates by listing residential real estate property,

which are classified as new, resale, under construction or upcoming apartments, villas and plots using online portals.

• PropTiger.com is an independent online real estate advisor, headquartered in the National Capital Region of Delhi (NCR). The company focuses on property advisory and loan advisory.

• PropTiger.com lists 156,300 real estate properties across India, and has 18 offices in 9 different cities.

CASE ANALYSIS

SURVEY QUESTIONNAIRE 🔸 1.) My Company's core purpose(or mission and vision) inspires me to work with

enthusiasm and commitment.🔸 2.) I am clearly aware about my work, my group priorities and the Company's

strategic objectives.🔸 3.) My company has clearly established core values, including business ethics

principles, to guide behaviours🔸 4.) There are sufficient people in my company who have been trained on

incident management, including reporting, investigation, root casual analysis and corrective actions

🔸 5.) I am well informed of the risks in my work and the way my company and I are supposed to manage them.

🔸 6.) Provide emotional support to my group members🔸 7.) On your job, you have clearly defined goals🔸 8.) You feel encouraged to come up with new and better ways of doing things.🔸 9.) The Company does an excellent job of keeping employees informed about

matters affecting you.🔸 10.) When a customer is dissatisfied, you can usually correct the problem to

their satisfaction.

Parameters used:• Strongly Disagree• Disagree• Neutral• Agree• Strongly Agree

Q-1: My company's core purpose(or mission and vision) inspires me to work with enthusiasm and commitment.

80% (WTMean) of respondents know the core purpose of the company, which is good for organization. They should keep performing same.

strongly agree agree neutral disagree strongly disagree

00.5

11.5

22.5

33.5

44.5

5

strongly agree; Q-1;

5agree; Q-1;

5

Q-2: I am clearly aware about my work, my group priorities and the Company's strategic objectives.

74% (WTMean) of workers of the organization are clear about their work, which is good but still improvement is required. They should motivate their employees to perform better.


0

1

2

3

4

5

6

7

8


2

agree; Q-2; 8

Q-3: My company has clearly established core values, including business ethics principles, to guide behaviors.

60% (WTMean) of employees of the organization only know about the company values which is low. There is requirement for growth.


0

0.5

1

1.5

2

2.5

3

3.5

4

strongly agree; Q-

3; 4

agree; Q-3; 3

neutral; Q-3; 3

Q-4: There are sufficient people in my company who have been trained on incident management, including reporting, investigation, root casual analysis and corrective actions.

58% (WTMean) of the employees only agree that their firm has people speciliased people which is not good for organization. They should train their employee for such situations.


0

0.5

1

1.5

2

2.5

3

3.5

4strongly

agree; Q-4; 3

agree; Q-4; 4

neutral; Q-4; 3

Q-5: I am well informed of the risks in my work and the way my company and I are supposed to manage them.

52% (WTMean) of employees feel that they know about the risk in their work and how to manage it which is quite low. Organization should motivate their employees for better performance.


0

0.5

1

1.5

2

2.5

3

3.5

4strongly agree; Q-

5; 3agree; Q-

5; 3

neutral; Q-5; 4

Q-6: Provide emotional support to my group members.

26% (WTMean) of employee feels that organization does not provide them enough emotional support. So, organization should support their employee emotionally to establish better relation with employees which is important for the growth of the company.


00.5

11.5

22.5

33.5

44.5

5

strongly agree; Q-

6; 2

agree; Q-6; 3

neutral; Q-6; 5

Q-7: On your job, you have clearly defined goals.

54% (WTMean) of respondents feel that their goals are not clearly defined by their organization which is not good for organization. Organization should draw a clear picture in the mind of their employees about their work and goals so that they can work effectively.


0

0.5

1

1.5

2

2.5

3

3.5

4


2

agree; Q-7; 4

neutral; Q-7; 3

disagree ; Q-7; 1

Q-8: You feel encouraged to come up with new and better ways of doing things.

54% (WTMean) of the workers of the organization feels that the organization appreciate them for their new ways of doing things which quite low. Organization should take initiative for motivating their employees for taking initiatives and performing work in new and in better ways.


0

0.5

1

1.5

2

2.5

3

3.5

4


2

agree; Q-8; 4

neutral; Q-8; 3

disagree ; Q-8; 1

Q-9: The Company does an excellent job of keeping employees informed about matters affecting you.

64% (WTMean) of the employees feels that their organization inform them timely about the factors which can effect the organization growth which is average so organization should inform their employees about their new policies or factors which can effect the company’s growth in better ways.


0

0.5

1

1.5

2

2.5

3

3.5

4strongly agree; Q-

9; 3

agree; Q-9; 4

neutral; Q-9; 1

disagree ; Q-9; 1

strongly disagree;

Q-9; 1

Q-10: When a customer is dissatisfied, you can usually correct the problem to their satisfaction.

52% (WTMean) of the respondents feel that the company provide them the authority to solve customer problem by their own which is low and needed growth. Company should motivate their employees for doing such things so that they can establish better relation with the customer which is most important part for the growth of any organization.


00.5

11.5

22.5

33.5

44.5

5

strongly agree; Q-

10; 1

agree; Q-10; 5

neutral; Q-10; 3

disagree ; Q-10; 1

summaryThe Organizational Culture of Prop Tiger having an average of weighted mean of 57% on the basis of the survey which was done with help of questionnaire and their responses filled by the 10 respondents of the organization shows that the culture of the organization is not good and requires improvement to establish better relation with their employees as well as with customer and for the better growth of the Organization.

On the basis of analysis the Organization is require to provide better employee training and support. Organization should motivate his employees for performing better through providing emotional support, by welcoming new ways of performing work from employees and appreciating them through interactive sessions. Providing employees authority to serve customers best by their own.

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