opm-scm (history of cadbury ltd)2 sem assignment

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    VISIONThe Barrow Cadbury Trusts

    vision is of a peaceful, equitable

    society, free from discrimination

    and based on the principle of

    social justice for all.

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    MISSION

    "Cadburys mission statement says

    simply: Cadbury means quality;

    this is our promise. Our reputationis built upon quality; our

    commitment to continuousimprovement will ensure that our

    promise is delivered

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    OBJECTIVE To make lots of chocolate.

    Improve the quality of their chocolate.

    To Survive in the market.

    Have loads of stores worldwide.

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    Achieve revenue growth of 20% per

    year

    Increase earnings by 15% annually

    Increase dividends per share by 7% peryear

    Increase net profit margins 8% to 4%

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    History

    ofCadbury

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    Cadbury's as we know it today started from humble beginnings in Bull

    Street, Birmingham. A shop was opened by John Cadbury in 1824. It

    did not start as a confectionery shop but sold tea and coffee and home

    made drinking chocolate or cocoa which he made himself for his

    customers.

    John Cadbury moved into the manufacturing of drinking chocolate and

    cocoa. By the early 1840's Cadbury operated from a factory in Bridge

    Street and went into partnership with his brother Benjamin. 'Cadbury

    Brothers of Birmingham'

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    Cadbury's received a Royal Warrant in 1854 as

    manufacturers of chocolate for Queen Victoria.

    Cadbury's moved on to become a limited company and

    after the death of Richard Cadbury the sons of the two

    brothers joined the firm headed by George Cadbury. This

    was very much a family business in every sense of theword.

    In 1969 the Cadbury Group merged with Schweppes.Cadbury Schweppes Plc is a leader in confectionery and

    soft drinks both in the UK and abroad. With factories all

    over the world and a host of well known brand names it

    has become a household name in many countries.

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    DEPARTMENT

    IN

    CADBURY

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    There are many different functional departments all

    created to help the company in its organizational

    methods. There are many different departments

    involved with Cadbury's.

    DEPARTMENTS:

    Marketing and Sales Finance

    Administration and IT support

    Operations Research and Development

    Production

    Customer Services

    Human Resources

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    MARKETING AND SALES

    Marketing and Sales The main things that are dealt with inthe marketing and sales departments are: * Market

    Research, both primary and secondary research * Promotion

    * Advertising * Sales There are the four P's of Marketing and

    Sales, Promotion, Price, Product, Place.

    FINANCE

    This department is vital for Customer Service to maintain

    their objectives especially the aim for worldwide growth.

    The finance department is important for CS because it is

    responsible for the control of money in Customer Service.

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    ADMINISTRATION AND IT SUPPORT

    Administration and IT support department

    have been keeping things clean, taking orders,ensuring all machinery is of a good standard.

    Cadbury's have decided that their computers

    are too old and out of date and that they needto buy new, more developed in technology

    ones. When the new computers are delivered

    Administration and IT support would checkthem out and make sure that they are the

    correct order.

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    OPERATIONS

    They are in charge of materials and any new materials

    needed would have to be bought. They may even have the

    Administration and it support department publish newposters and have letters sent out about the new look of the

    product.

    RESEARCH AND DEVELOPMENT

    The work of research and development involves developingnew products

    and improving current ones through various forms of

    research. New

    products and improvements to current products are neededto meet the

    requirements of customers, taking into consideration

    changes in consumer demand, seasonal sales changes etc.

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    PRODUCTION

    When there is a great demand for Dairy Milk, cadbury will lose a great

    amount of income because of the slowness of the production, which

    can affect the objectives that CS are aiming for. It can affect the

    objectives such as, to produce quality brands on time and to grow.

    CUSTOMER SERVICES

    Customers are the most important people for Cadbury. Cadbury say

    thatcustomers are simply the natural resource upon which the success of

    Cadbury depends upon.

    HUMAN RESOURCES

    Devising techniques to measure and reduce labour turnover.Planning ahead to make sure that every department has enough staff.

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    PRODUCTS

    OF

    CADBURY

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    BARSCADBURY FREDDO

    Chocolate's morefun when it's frog-

    shaped.

    CADBURY

    CURLY WURLY

    Imagine a

    chewy

    caramelladder. Now

    drape it in

    thick milk

    chocolate.

    CADBURY

    BRUNCH

    Cadbury Brunch

    Bar is a favourite

    with consumers.

    CADBURY SNACK

    Cadbury Snackhas a strong

    heritage in the

    Irish Market.

    BOURNVILLE

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    STRATEGIES

    OF

    CADBURY

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    product strategy

    We have the competitive advantage that is our quality. It is

    recognized throughout the world and our product is aconvenience product.

    Promotion strategy:We can distinguish ourselves from the competitors on the

    following criteria:

    Important: as we are the first one launching nuts coated

    with chocolate .and due to winter season it will serve as agood product to our target market.

    Communicable: yes the difference is communicable to the

    buyers through our advertisements on TV and billboards.

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    Positioning strategy:More for the same: As we are offering the same quality same taste at

    a economy price.

    Brand strategy:

    We will position our brand at its attributes that is its innovative

    ingredient and good taste. And strong beliefs and values as Cadburys

    have many loyal customers. The product name is Enticing Treats means

    a mouth watering treat which is simply irresistibleThe brand is licensed and is a international brand.

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    cPricing strategy

    Our pricing strategies are as follows

    Weight Prices

    20gm pack, Rs.1050 gm Pack, Rs.30

    150 gm Pack, Rs.90

    350 gm Tin, Rs.175

    500 gm Tin, Rs.350

    And it is concluded from the survey that customers by looking this

    price chart have accepted the prices and called it as an economical.

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    SWOTANALYSIS

    OFCADBURY

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    Maintain a stable growth of a company,

    With its brand name, Cadbury could

    counterattack the competitors.

    Keep up with the financial strength by

    increasing its sales and profit.

    Overall, Cadbury has been successful

    through the new products (development) it

    has to offer.

    Strengths

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    Weak position in the US market.

    Lack of distribution network.

    Consumption of chocolate products, fall in demand

    due to the gloomy economic situation.

    Sales of milk chocolate bars, which account for 24

    per cent by volume of total sales of chocolate bars,

    decreased by 3.7 per cent.

    WEAKNESSES

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    Through its confectionary product line, to build viable

    positions in prioritized markets.

    Cadbury has other opportunities to have market

    development in Russia and China.

    This company is also at the same time distributing its

    products via the internet Develop Gourmet Line.

    Opportunities

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    The company should take note of the changes in the

    consumers buying trend.

    price wars would occur between its competitors like Mars,

    Hershey and Nestle.

    There would be seasonal sales slumps all year round which

    will reflect to an increase in cost of the raw materials

    needed.

    Also to be aware of the cost of packaging materials as it

    has increased over time.

    Threats

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    THANKING YOU SIRRegardsM.Ramu

    Mail-ID:[email protected]