opm-scm (history of cadbury ltd)2 sem assignment
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VISIONThe Barrow Cadbury Trusts
vision is of a peaceful, equitable
society, free from discrimination
and based on the principle of
social justice for all.
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MISSION
"Cadburys mission statement says
simply: Cadbury means quality;
this is our promise. Our reputationis built upon quality; our
commitment to continuousimprovement will ensure that our
promise is delivered
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OBJECTIVE To make lots of chocolate.
Improve the quality of their chocolate.
To Survive in the market.
Have loads of stores worldwide.
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Achieve revenue growth of 20% per
year
Increase earnings by 15% annually
Increase dividends per share by 7% peryear
Increase net profit margins 8% to 4%
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History
ofCadbury
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Cadbury's as we know it today started from humble beginnings in Bull
Street, Birmingham. A shop was opened by John Cadbury in 1824. It
did not start as a confectionery shop but sold tea and coffee and home
made drinking chocolate or cocoa which he made himself for his
customers.
John Cadbury moved into the manufacturing of drinking chocolate and
cocoa. By the early 1840's Cadbury operated from a factory in Bridge
Street and went into partnership with his brother Benjamin. 'Cadbury
Brothers of Birmingham'
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Cadbury's received a Royal Warrant in 1854 as
manufacturers of chocolate for Queen Victoria.
Cadbury's moved on to become a limited company and
after the death of Richard Cadbury the sons of the two
brothers joined the firm headed by George Cadbury. This
was very much a family business in every sense of theword.
In 1969 the Cadbury Group merged with Schweppes.Cadbury Schweppes Plc is a leader in confectionery and
soft drinks both in the UK and abroad. With factories all
over the world and a host of well known brand names it
has become a household name in many countries.
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DEPARTMENT
IN
CADBURY
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There are many different functional departments all
created to help the company in its organizational
methods. There are many different departments
involved with Cadbury's.
DEPARTMENTS:
Marketing and Sales Finance
Administration and IT support
Operations Research and Development
Production
Customer Services
Human Resources
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MARKETING AND SALES
Marketing and Sales The main things that are dealt with inthe marketing and sales departments are: * Market
Research, both primary and secondary research * Promotion
* Advertising * Sales There are the four P's of Marketing and
Sales, Promotion, Price, Product, Place.
FINANCE
This department is vital for Customer Service to maintain
their objectives especially the aim for worldwide growth.
The finance department is important for CS because it is
responsible for the control of money in Customer Service.
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ADMINISTRATION AND IT SUPPORT
Administration and IT support department
have been keeping things clean, taking orders,ensuring all machinery is of a good standard.
Cadbury's have decided that their computers
are too old and out of date and that they needto buy new, more developed in technology
ones. When the new computers are delivered
Administration and IT support would checkthem out and make sure that they are the
correct order.
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OPERATIONS
They are in charge of materials and any new materials
needed would have to be bought. They may even have the
Administration and it support department publish newposters and have letters sent out about the new look of the
product.
RESEARCH AND DEVELOPMENT
The work of research and development involves developingnew products
and improving current ones through various forms of
research. New
products and improvements to current products are neededto meet the
requirements of customers, taking into consideration
changes in consumer demand, seasonal sales changes etc.
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PRODUCTION
When there is a great demand for Dairy Milk, cadbury will lose a great
amount of income because of the slowness of the production, which
can affect the objectives that CS are aiming for. It can affect the
objectives such as, to produce quality brands on time and to grow.
CUSTOMER SERVICES
Customers are the most important people for Cadbury. Cadbury say
thatcustomers are simply the natural resource upon which the success of
Cadbury depends upon.
HUMAN RESOURCES
Devising techniques to measure and reduce labour turnover.Planning ahead to make sure that every department has enough staff.
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PRODUCTS
OF
CADBURY
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BARSCADBURY FREDDO
Chocolate's morefun when it's frog-
shaped.
CADBURY
CURLY WURLY
Imagine a
chewy
caramelladder. Now
drape it in
thick milk
chocolate.
CADBURY
BRUNCH
Cadbury Brunch
Bar is a favourite
with consumers.
CADBURY SNACK
Cadbury Snackhas a strong
heritage in the
Irish Market.
BOURNVILLE
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STRATEGIES
OF
CADBURY
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product strategy
We have the competitive advantage that is our quality. It is
recognized throughout the world and our product is aconvenience product.
Promotion strategy:We can distinguish ourselves from the competitors on the
following criteria:
Important: as we are the first one launching nuts coated
with chocolate .and due to winter season it will serve as agood product to our target market.
Communicable: yes the difference is communicable to the
buyers through our advertisements on TV and billboards.
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Positioning strategy:More for the same: As we are offering the same quality same taste at
a economy price.
Brand strategy:
We will position our brand at its attributes that is its innovative
ingredient and good taste. And strong beliefs and values as Cadburys
have many loyal customers. The product name is Enticing Treats means
a mouth watering treat which is simply irresistibleThe brand is licensed and is a international brand.
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cPricing strategy
Our pricing strategies are as follows
Weight Prices
20gm pack, Rs.1050 gm Pack, Rs.30
150 gm Pack, Rs.90
350 gm Tin, Rs.175
500 gm Tin, Rs.350
And it is concluded from the survey that customers by looking this
price chart have accepted the prices and called it as an economical.
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SWOTANALYSIS
OFCADBURY
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Maintain a stable growth of a company,
With its brand name, Cadbury could
counterattack the competitors.
Keep up with the financial strength by
increasing its sales and profit.
Overall, Cadbury has been successful
through the new products (development) it
has to offer.
Strengths
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Weak position in the US market.
Lack of distribution network.
Consumption of chocolate products, fall in demand
due to the gloomy economic situation.
Sales of milk chocolate bars, which account for 24
per cent by volume of total sales of chocolate bars,
decreased by 3.7 per cent.
WEAKNESSES
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Through its confectionary product line, to build viable
positions in prioritized markets.
Cadbury has other opportunities to have market
development in Russia and China.
This company is also at the same time distributing its
products via the internet Develop Gourmet Line.
Opportunities
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The company should take note of the changes in the
consumers buying trend.
price wars would occur between its competitors like Mars,
Hershey and Nestle.
There would be seasonal sales slumps all year round which
will reflect to an increase in cost of the raw materials
needed.
Also to be aware of the cost of packaging materials as it
has increased over time.
Threats
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THANKING YOU SIRRegardsM.Ramu
Mail-ID:[email protected]