Mohit Arora 10FN-060

Monishita Chandra 10HR-020

Parag Jain 10FN-075

Rahul Padia 10DM-113

Swati Singh 10IB-059

Trapti Agarwal 10IB-060

Vikas Nandal 10IT-029

The structure of an organization will determine the way in which it operates

Effect of organization structure on work culture

To study the relationship between organization structure and work culture.

To analyze the difference in work culture at the two companies viz. Infosys and PwC

Also known as Horizontal Organization Very few levels Workers directly involved in decision

making Promotes employee involvement Faster response to customer feedback More personal relationship between

workers and managers

Mission is all about creating unique, consistent client experiences that distinguish the firm from competitors and drive customer loyalty and revenue growth.

Every entity in the organization, except one, is subordinate to a single other entity

Top level managers are decision makers Different levels of management, power

or authority Communication with immediate

superiors and subordinates Limited information flow

Mission: To achieve our objectives in an environment of fairness, honesty and courtesy towards our clients, employees, vendors, and society at large.

Vision: To be a globally respected corporation that provides best-of-breed business solutions, leveraging technology, delivered by best-in-class people.

Provides the link between organizational culture and bottom-line performance measures

Used for organizational Culture Survey

Adaptability: focus on external environment through flexibility and change to meet customer needs

Mission: clear vision of the organization’s purpose and on achievement of goals

Clan: participation of employees

Bureaucratic: stable environment

Flexibility Stability

External

Internal

Sample size: 30 from each company Questionnaire: 20 questions (5 for each

measure) Questionnaire Pattern: 5

options/question (Likert Scale) Sample population: at the most 3 years

of work experience

Responses filled by the employees may not be in synch with their thinking process

Homogeneous sample dataSimilar backgroundSame level of employees

Applied ‘SPSS’ factor analysis technique, to study the parameters affecting work culture

Applied Independent Sample t-test

The questions of the questionnaire are grouped based on these parameters

Parameter Question No.Adaptability 6, 8, 9, 14, 20

Mission 10, 12, 13, 15, 19

Clan 2, 3, 4, 5, 17

Bureaucratic 1, 7, 11, 16, 18

Lowest = 5

Highest = 25

Average = (5+25)/2 = 15 > 15 – Above average or Good = 15 – Average < 15 – Below average or Poor

Hierarchical Flat

Mean Standard Deviation

Mean Standard Deviation

t-values

Adaptability

18.2 2.77 20.33 1.6 -3.648**

Mission 18.43 2.38 20.63 1.35 -4.392*

Clan 17.7 2.64 20.6 1.42 -5.29**

Bureaucratic

18.67 2.85 20.67 1.02 -3.608** - at .01 significance level* - at .05 significance level

Adaptability, Mission and Clan has a significant impact in the organization structure

Bureaucratic culture does not show a significant impact in the organization structure

Flat OrganizationMore focus on Adaptability and MissionGive more importance to innovation,

efficiency, creativity and risk takingGive emphasis on competitiveness and

profit making orientation

Hierarchical OrganizationFair environment Intense, ambitious culture

Other than the structure, there are some other factors which affect the work culture of an organization

Thank You