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NOVEMBER 2014

In this issue:• New Christchurch office• VISA University• China update• Italy update• Sydney update• Melbourne update• Adelaide new team members• News from the far West• Brisbane Blurb• Meet the Team• The VISA Global Internship Program• Community and Celebration• The VISA Family

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Christchurch officeOur Christchurch team has moved into a new facility at the Cnr of Chapmans Road and Lock Crescent in Woolston, Christchurch.

The features of our new facility include;• Fully Customs and MPI approved• 2012m2 warehouse• 1400 m2 canopy• 600 m2 yard space • 8km from the port • 4 km from the container dehire yard

We can offer the following 3PL services; • Container Unpack • Outside yard storage

Phone and fax details remain the same.

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Christchurch - continuedOperation Bledisloe

Over the time of the move the team have also purchased a new transit van that is currently doing 35 to 40 deliveries a week and can hold up to 4 standard pallets.

The team have also gained a special project to move 164 x 40ft HQ containers of fibreglass piping, 11.8m long, from Damman to Lyt-telton. The first 21 containers are being loaded out on the 2nd of November and this will move over the next 2 months. The shipment is for an irrigation system in Waimate. VISA are handling this from door to door.

The new VISA Christchurch canopy

Tony Haerewa poses with Christchurch’s shiny new transit vanThe front of the new Christchurch office The new Operation Bledisloe design

Our Operation Bledisloe group has been going from strength to strength and finding wins for both New Zealand and Australia. To continue growing this successful program, the Operation Bledisloe team have created a ‘Bledisloe Sales Pack’ to empower every sales person to be informed on the Aus/NZ trade lanes.

The Bledisloe Cup - International Rugby Rivalry

In the world of the ‘real’ Bledisloe Cup there is also news! After a hard fought 12 all draw in terrible weather conditions in Sydney, the NZ All Blacks retained the Bledisloe Cup for another year. This is following an overwhelming performance at Eden Park, Auckland by winning 51-20. This is the twelfth year in a row that the cup has been held by NZ - an extraordinary sporting performance.A performance that certainly rivals that current VISA Operation Bledisloe!

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VISA University

Francesco introduces us to his role

The VISA Sydney Operations team

On Friday the 12th of September the Sydney office launched their new training program ‘VISA University’. The VISA University programs aims to promote both technical and non technical skills in our employees as well as cross training between departments. VISA aims to actively encourage all employees to learn and to be of greater value to the company year-on-year.

Our first session was run by the Sydney Operations team as ‘An Insight into Operations’. They invited people over the lunch hour to learn more about the day to day function of their team, shared

their recent innovations and gave their ideas for their vision of VISA Global Logistics.

The event was attended by 46 Sydney team members and the feedback was very positive from those who attended. Some of this included:

“My congratulations go out to Carlo and his team for their effort and all the time they put in for today’s presentation. Going by the applause and the hype in the room it was a great success.” - George, Director of Sales and Business Development

“It was entertaining; informative and funny” - Federica, Sales

Other departments will now be following suit and presenting their visions for VISA University, along with more general training sessions such as presenting and investing. If you would like to learn more about running your own sessions, please get in touch with Louiza at lclancy@visaglobal.com.au

An impressed audience

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ChinaOn a recent visit from VISA Global client, Fantastic Holdings Limited, a team from VISA Global took the FHL representatives on a tour of the WaiGaoQiao Port in Shanghai.

The group included Deborah Barbagli, Brendan Green and Richard Hammond from VISA Global and Phil Miskle, Sara Kumar and James Pudney from the FHL Group.

The WaiGaoQiao Port facilitates:

• 20000 teus/day

• 80000 teus/day capacity

• 6 milions teus/year

• 10 vessels/day

• 24 hour operating time

Deborah Barbagli, Phil Miskle, Brendan Green, Sara Kumar, Richard Hammond and James Pudney

This is only one side of the terminal..you can imagine the size of it.

Control tower of terminal. This is how close our team were.

Driving through the terminal.

They drive crazily even at the port!

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Italy

VISA Shanghai visit Client dinner in VicenzaEdward and Brendan from Shanghai had a recent visit to Italy, spending time with the Vicenza, Reggio Emilia and Naples sales team.

Alessandro Pelucchi from VISA Global’s Vicenza branch organised and hosted an informal, home made dinner with about 25 of our clients.

By the accounts of those who were there, although the food was wonderful, the highlight of the night was the fact that all the food was being served by Alessandro and one of our VIP clients Valbruna.

Everyone had a great time and built stronger relationships for the future!

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Sydney

Ferrari Show Supplier of the year - 2nd year in a rowRoberto Frediani at the Ferrari Jewellery show in Sydney. Every parcel in these photos is valuable cargo. VISA Global Logistics is the chosen agent of Ferrari in Australia.

For the second year in a row, VISA Global Logistics has received the ‘Supplier of the Year’ award from Amber Tiles. The event was held at Bicentennial Park on the 9th of September. The award recognises the Amber Tiles supplier who has shown exemplary service and support to Amber Tiles throughout the year proceeding. The event also reinforces and supports their partnership with The McGrath Foundation.

This year, George Schirato was also presented with a special ‘Community’ award for his personal generosity and commitment to The McGrath Foundation and Amber Tiles’ efforts in supporting the community.

VISA Global Logistics would like to take this opportunity to thank Rabih Lahoud, Sylvia Maragos and the entire VISA team that works with Amber for their fantastic work in 2014.

George accepting his Community award George and Rabih holding awards for VISA Global Logistics

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Sydney air freight

Our warehouse was full of everyone’s favourite sugar filled breakfast food, Pop Tarts, for Kelloggs 35 000kg airfreight order.

Which makes this officially our biggest import air order into our new Sydney warehouse.

Would you like some breakfast? Soilmec

Our air freight team moved cargo for a new client Soilmec - a 10m long drilling rig that had to be air freighted to HKG airport. Certainly an unusual air freight shipment!

This type of freight can only fly on a freighter due to its length.

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Melbourne

World Food Day 2014On Friday, the 17th of October, our Melbourne office celebrated World Food Day 2014.

The day celebrates the food we consume from around the world and also adds focus to food issues that are affecting us globally.

All-Energy ExhibitionAll-Energy Australia is an annual, free-to-delegate, business-to-business conference and networking forum hosted alongside an impressive exhibition showcasing renewable energy, clean energy, sustainable transport and energy efficiency.

Melbourne sales team members Chris Marchio and Charli Hanson represented VISA Global Logistics at the conference on the 15 - 16 October 2014.

Adelaide

New Team MembersThe Adelaide team has welcomed two new members since our last edition.

Please welcome their latest addition Courtney Biddis. Courtney makes up the 3rd female in the Adelaide office in her new role in Customer Service and various other duties that a branch office gets involved with. Courtney commenced working with VISA in September and loves the VISA Family so far.

Our new Adelaide Sales Manager Darren Donaldson commenced with us back in July, (some say he’s a clone of Richard Hammond). Darren has slotted in very well with us, having come from Toll International with a good experience of Sales in our Industry. Please welcome Darren to the VISA Family.

Courtney and Darren settle into their new roles at VISA Global Adelaide.

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Brisbane BlurbWritten by John Scanlon - Business Development

News from the Far WestWritten by Richelle Griffin - Sales Executive

It has been a very productive couple of months in the Brisbane office and to start off I would like to thank our Customs and Operations departments who have borne the brunt of the initial influx of Fremantle work which Queensland will handle from now on. They have been working tirelessly and are finally starting to see the light as they find their feet with the increased workload.

Carlo, from Sydney, visited the Brisbane office from the 14-15th of October to swap ideas with Joel and the operations team, and to give a more in depth view on how Sydney has successfully implemented a paperless operations environment.

Joanne, Jen and Charlotte recently attended the Tina Turner Tribute Show and, as you can tell by the pictures, they left no stone ‘unturnered’. They were also lucky enough to be pulled on stage to dance with the singer and Jo accidently crushed her toe while busting out some Tina impersonations.

The Christmas party is also fast approaching and is always a great occasion for colleagues to spend time together and embarrass themselves over a couple of standard drinks which are consumed responsibly.

There have been a few refreshing changes in the Wild West and we are all excited for what the future brings moving forward.

We have a great team and since the last edition we have had a new addition to our Branch. Alana Anelli, who is our Transport Operator / Operations extraordinaire, comes to us from Famous Pacific and brings 17 years experience to the branch.

I was also lucky enough to be invited on a Friday evening to the 2014 Western Australian Industry and Export Awards at the Hyatt Regency Perth as our client, Scitech, was nominated for the Education and Training Export Award. I am so pleased to report that they WON!

Scitech is a not-for-profit organisation proudly supported by the Western Australian Government through the Office of Science. Their mission is to increase awareness, interest, capability and participation by all Western Australians in science, technology, engineering and mathematics. We would like to thank them for giving VISA the opportunity to look after them.

A selfie of our intrepid Perth team! Alana Anelli, Rob Zoric, Richelle Griffin, Anisa Edwards and Branch Manager Matt Bronickis.

The Brisbane girls Joanne, Charlotte and Jen bring out their best big hair. Jen and JoanneThe team from Scitech with their award for education and training export.

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Meet the team Rob Giles - Auckland, NZ

Giovanni Tafuri - Naples, Italy

Rachael Hughes - Brisbane, Aus

Richelle Griffin - Perth, Aus

Martin Belke - Frankfurt, Germany

Courtney Biddis - Adelaide, Aus

Rob is the warehouse supervisor in our Auckland office on the north island of New Zealand.

He’s worked in freight forwarding for 5 years and previously to that worked for 12 years in warehousing and distribution for Husqvarna and Foodies.

What Rob likes about working for VISA Global Logistics is being in a company with new challenges that coming from

being in high growth mode. In his spare time, he loves fishing in the Haruaki Gulf.

With fourteen years experience in freight forwarding, Giovanni was a perfect choice to be part of the team in the new Naples office. He started work with VISA six months ago, spending his first two and a half months at the Head Office in Reggio Emilia.

He works in the import air and sea freight department and also does some exports. Giovanni really likes the serene working environment, organisation of work and collaborating with his colleagues.

In his spare time he loves to spend it with his wife Maria and daughter Gulia with friends. He’s a big fan of motorcycles, MotoGP and SBK. He also loves travelling and discovering new dishes typical of the places he visits.

Rachael has started her first role in Freight Forwarding as part of the import operations team in Brisbane.

She says the best thing about working at VISA Global Logistics is the friendly staff she works with, who are always enthusiastic to assist one another.

Rachael’s favourite thing to do in her spare time is to catch up with her friends and family.

Richelle joined the VISA Global Perth team this year and has enjoyed a refreshing changed after 21 years experience in freight forwarding. She now works on the team as a sales executive.

Richelle’s favourite thing about working in VISA Global are the people she works with. She describes them as happy, positive people who look out for her. They even make sure her heater is on before she arrives on cold days!

When she’s not working, Richelle likes to spend time with her friends and family. She commented that all she seems to do is run around after her teenage daughter and 2 year old.

The first Meet the Team member from our new Germany office, Martin is an Inter Union – VISA Air Freight Import/Export Executive.

He just finished his apprenticeship in logistics school after achieving a logistics school diploma.

He enjoys the fast way of working and the energising dynamic flow of communication in the VISA international network.

In his free time he plays tennis at a competitive level, spends time with friends, parties and cooks for his friends.

Courtney was featured earlier in this edition of OneTrack Mind in the Adelaide update. As stated, she has started in the Customer Service team and also helps with other areas such as Operations, pitching in as part of the smaller branch team.

Only 19 years old, this is Courtney’s first job in the freight forwarding industry, coming from a background of the building industry.

So far, she is loving the supporting people she is working with in Adelaide.

In her spare time Courtney loves to cook.

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The VISA Global Internship ProgramIn 2011, an opportunity was brought to VISA Global Logistics from one of our innovative sales team members, Federica Guidi. Using case study examples from other successful companies, she showed the benefits of bringing an international internship program into VISA Global.

Since that time, VISA Global Logistics have run programs with over 25 interns from Italy and France with our partner universities. They have worked in areas that vary between accounts, customs, operations and in between. We sat down with Francesco Mangione, one of the people currently going through the VISA intern program, and Giacomo Celentano, who previously completed the program and successfully gained ongoing employment with VISA Global Logistics.

Both Francesco and Giacomo are working within the VISA Sydney Operations team, although Giacomo completed his internship in the accounts department.

Tell me how the process worked for you to be chosen for the program?

Francesco - I went through 3 rounds of interviews. On my second interview, I had a one day warning that I would be having a phone interview the next morning with Federica. So I spent 6 hours the night before studying the company and everything I could about it.

After a 3rd interview with my potential manager, Carlo Tarchi, I started with VISA Global soon after.

Giacomo - After a couple of emails back and forth from Federica, I had a phone interview with both Fede and Tsara, my potential manager, and then got the position. There was a bit of a waiting period, but it was a fairly smooth process.

What was your first impression of Australia?

Francesco - Now that I am here, I am finding it very easy to meet more international people and socialise with them. Australia has so many different cultures and I’ve made friends with people from all over the world.

Giacomo - Australia is a real melting pot of cultures, even the VISA Global office itself is incredibly mixed. Sometimes I feel like I’m meeting people from countries I know nothing about or hadn’t really heard of before.

What has been the best part of your internship program so far?

Francesco - Being part of the Operations team. The group I work with has been a fantastic introduction into freight forwarding and logistics. We balance the work with the fun we have and Carlo does a great job at making boring work interesting.

Giacomo - Starting in accounts, there were no other Italians in the team. I thought this might make my transition more difficult, but everyone was extremely welcoming. I felt like I was a part of the team from day one.

How important is it to have opportunities such as this for your career?

Francesco -Very important. Both for my CV in general and for Australian job opportunities. Ideally, I would like to stay with VISA,however, even if I don’t, my chances of being able to get a job are greatly increased through this opportunity.

Giacomo - For me, it led to a sponsorship from the company, so it’s been incredibly important to my career. Right now, I’m where I want to be in my career and that’s fantastic.

Where would you like this opportunity to take you?

Francesco - I would like to stay with VISA Global, I really like working for this company. Firstly, I would like to learn as much as I can about operations and how it works. Ultimately I want to be somewhere that I can bring new opportunities and business. I don’t want to just stop here, what I really want is to work towards a position where I can bring innovation and ongoing value to the company.

Giacomo - I really like VISA and the network they have around the world. It would be great to have the opportunity to experience some of the other international offices as the company grows. I feel like I’m not the kind of person who would like to stay in one role, doing the same thing, for too long. So who knows where this company could take me?

There are days when you realise how far you are from home, but you know that this is something you have to do.

Current VISA Global intern Francesco Mangione and past VISA Global interns who have gone on to full time employment, Giacomo Raffaghello, Alessandra Viviani and Giacomo Celentano

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Community and Celebration

World Mental Health Day Soar Above

VISA Global’s Marketing Executive Louiza Clancy has founded a new social project in her home town of Wollongong.

The project, Soar Above, is aimed to ensure every woman in the region is safe, secure and empowered through active projects run by young citizens. She has recruited a team of 8 volunteers who are currently organising their first event.

For the initial project, Louiza has partnered with the Wollongong Women’s Refuge.

Ms Clancy said the partnership between Soar Above and the Wollongong Women’s Refuge would initially bring hygiene and feminine products to women within the Wollongong Women’s Refuge and its subsidiary houses.

She had the idea for Soar Above when she became aware of the growing need for the support, safety and empowerment of women in the Illawarra.

When she approached the Wollongong Women’s Refuge, she heard how the most desperately needed resources were some of the most commonly used every day.

The vision for Soar Above is to be able to provide such products free of charge to those women seeking aid and safety.

Soar Above is currently seeking donations of second-hand goods donated by the general public to be sold at weekend markets, with 100 per cent of the profits to go towards the purchase of hygiene and feminine products for the Wollongong Women’s Refuge.

“I’ve got a team of young, active Wollongong citizens enthused and helping me already with the strategic plan we have in place,” Louiza said.

The project has been created through Louiza’s involvement in an organisation called Junior Chamber International (JCI), that supports young active citizens in creating their own social change. In Wollongong their projects have in the past raised over $50 000 for the Cancer Council in Biggest Morning Tea events, provided work experience for homeless teens and partner young professionals with business mentors for an affordable mentoring program, among others.

You can follow the journey of this project on the Soar Above facebook page at https://www.facebook.com/JCIISoarAbove

On Friday the 10th of October, Sydney office celebrated World Mental Heath Day with a morning tea and a ‘cuppa’, encouraging everyone to take a moment to relax and check in with their colleagues. World Mental Health Day (WMHD) is a day for global mental health education, awareness and advocacy.

Louiza Clancy in a planning meeting with Soar Above volunteers Alicia and Samantha

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Community and Celebration

Melbourne Cup

Each year, the Melbourne Cup is Australia’s most popular thoroughbred horse race. Known as “the race that stops the nation”, it is one of the richest turf races in the world.

Although our Melbourne office enjoys a public holiday on this day, our other offices in Australia and New Zealand also take the time to celebrate this race each year.

Our Sydney office celebrated with an International Lunch and Fashion show, where Stephanie Wang took out the best dressed award after taking to the runway.

Both our New Zealand offices, Auckland and Christchurch, celebrated with a creative hat competition, with the whole team bringing out their best.

Sara Warren, Mandy Biddulph and Steven Todd in Auckland

Flora MacCormack

Carmen Gallagher

Kerri Dobson

Sam Ballinger

Greg, Tanya, Vicky, Heather, Liz, Sylvia, Bree and Stephanie show off their Melbourne Cup outfits

The Sydney team before their international lunch

The Brisbane team settle in to watch the race

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The VISA Family

A Marathon Effort

A new arrival

Alessio Pioggiarella from our Naples office just became a father to a beautiful baby girl named Marta. Alessia,his partner Imma and big sister Gaia welcomed Marta on the 2nd October 2014. She weighed in at 2.32 kgs.

Marcus Denny and Shohre Mansouri completed the Melbourne marathon on the 12th of October.

Marcus ran a time of 4:24 and Shohre ran a time of 5:35. A fantastic effort from both!

Gambogi-VISA X FactorHave you ever wished you could become a famous singer?

Simone Vaglica from Gambogi-Visa in Milan has always had this dream and now he’s been able to release his brand new single.

It took five months of hard work for him to release it, but in the end he finally got it published.

As a performer he is known as “Symeo” and the song is called “Il Giorno Più Lungo”; this is a track that pushes people not to surrender to the difficulties that life brings.

You can find the song and download it from stores such as ITunes, Google Store and Amazon Music, so just choose one and support!

Everyone in VISA Global sometimes has a bad day… Symeo’s song will remind you to keep upbeat and in good spirits!

Coincidence?

You would think the Middle East sales department call each other in the morning to make sure they are wearing the same color shade.. No, there was just a feeling in the team!

Francesco Lombardo, Gabriele Barbera and Edmondo PrandiMarta with her big sister Gaia

A visit to Italy

Last month two of our team members from Sydney, Danielle Srour and Carlo Tarchi, had the chance to visit the Italy office to share with them the ideas, processes and operational functions between the two offices to see what benefits could brought to each other.

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Do you have anything you want to add to OneTrack Mind?

We want your VISA Global Logistics news from all over the world!

To contribute to the next issue, all you need to do is email your story or photos through to Louiza Clancy or Elizabeth Murdoch

lclancy@visaglobal.com.auemurdoch@visaglobal.com.au

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