november 2011 issue of a dealer's journal

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Miami, FloridaPermit No. 2715

A Dealer's Journal12323 SW 264 Terr

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The Happenings Section Page 6

The Dunn Report4

PowerSports SectionPage 17 - 20

Canada's CornerPage 24

Guide Listings Page 29 - 33 Dealer Notes

Page 34

A DEALER'S JOURNAL

November 2011Volume 3, Issue 30, Free Publication

The Complete Automotive And Powersports Magazine

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Buffett-Backed BYD Shuns Electric Vehicle Sales To ConsumersLos Angeles, CA - China's

best-known maker of electric cars, BYD, has talked frequently in the past about plans to sell vehicles to consumers in the U.S. But now, it's put those plans on hold.

BYD, which gets some of its backing from bil-lionaire Warren Buffett, plans to focus entirely on rental car and other fl eets, not direct sales to consumers.

At the compa-ny's dedication of its Los Angeles headquarters yesterday along a stretch of car dealers near down-town, company offi cials showed

off an electric bus that will be operated by Hertz at Los Angeles International. Michael Austin, vice

president of BYD America, says the company has closely watched how General Motors and Nissan have fared in marketing electric

cars, the Chevrolet Volt and Nis-san Leaf respectively, and notes

their low sales.Part of the prob-

lem, Austin explains there are the few pub-lic charging stations being installed that could help electric-car drivers. As a result, only fl eet sales make sense for the moment because they have the central holding lots that could provide the place where electric cars can be charged.

As a result, Hertz will try out a BYD electric bus at its Los

Angeles International locaition. Austin says it will get some BYD electric vehicles to rent as well.

November 2011www.adealersjournal.biz November 2011

Used-Car Dealer Aims To Restore ReputationArlington, TX - Arlington used-

car dealer Hussein "Sam" Mah-rouq has, in his own words, "been living the American dream" for more than 20 years.

Mahrouq agreed to pay $50,000 to settle a lawsuit brought by Texas Attorney Gen-eral Greg Abbott, the lawsuit charged that Mahrouq's dealer-ship and affiliated businesses had repeatedly conducted bogus vehicle emission and performance tests before selling cars under the state's Air Check program, which provides cash for consumers to buy late-model cars with the goal of getting older, high-polluting vehicles off the road.

The charges hurt Mahrouq's business and his pride. Competi-tors, he says, seized on the news to gain customers. Some of his banks stopped providing financ-ing. Business associates and longtime friends questioned him. But Mahrouq says he is neither a crook nor an unscrupulous businessman. The legal violations, submitting false inspection re-cords of used cars, were the work of one employee who was fired as soon as they came to light, he says. Cars with questionable inspections were reinspected and, if necessary, repaired. "I run a good, solid, honorable business," Mahrouq said. "Most of my busi-ness is from repeat customers. I wouldn't be doing myself any favors by putting out cars that might not last for the three or four years I've got on the note."

Mahrouq is part of the seg-ment of used-car dealers who sell cars and provide their own financ-ing to consumers who cannot get a car loan from other sources be-cause of poor credit. He owns and operates the Automax and Dollar Rent A Car Sales lots at Division and Collins streets in Arlington,

selling more than 1,500 vehicles a year and carrying $23 million in financing notes.

Specifically, the state charged that Mahrouq was "clean scan-ning" used cars. That entails hooking the emissions/perfor-mance testing equipment up to one car, presumably one that will pass the tests, and entering the vehicle identification number of a vehicle that isn't actually being tested. The problem with that ploy is that the test equipment also records the identification number of the test vehicle, even if the op-erator enters a different number. When the North Central Texas Council of Governments first ap-proached him about the bogus inspections in early 2010, Mah-rouq says, he willingly cooperated. He investigated, found that nearly 100 bad inspections were per-formed by one employee and fired that individual, he says. Thinking he had solved the problem, Mah-rouq says, he was surprised when the attorney general's office came calling early this year and threat-ened $150,000 in penalties.

Fort Worth lawyer John Lively Jr. said he advised Mahrouq to fight the lawsuit because he thought the state's evidence was too weak to justify even $50,000 in penalties. "I thought there was a good argument to fight it," Lively said. "Mahrouq wasn't doing it. It was just one rogue employee that did all of the bad tests, and he did not do it at the direction of Sam or any of his employees."

Mahrouq, 44, got his start in the car business while attending UT Arlington and studying jour-nalism. A brother living in Saudi Arabia asked Mahrouq to find and buy a big American sedan and ship it to him. A few weeks after the car was shipped, Mahrouq said, his brother called and said

he had sold the vehicle for $3,000 more than it cost to buy and ship.

A light went on for Mah-rouq, and on graduating from UT Arlington in 1991, he formed a company to buy and export cars. In 1999, he bought a dealership lot at Division and Collins, located at an old fast-food drive-in, and began expanding from there. At different times he has owned as many as five Arlington dealer-ships, an auto repair facility and a vehicle testing station, A Quick Inspection, which is where the bogus tests were conducted.

The "buy here, pay here" car sales business can be a tough and risky business. Industry wide, dealers end up taking a loss on about 30 percent of the vehi-cles they sell. If they are forced to repossess, the vehicle is often in far worse shape than when it was sold. As a result, markups on the vehicles are high, often 100 per-cent of their value. Interest rates of 18 to 20 percent are common, in many cases higher.

Mahrouq says he buys mostly relatively recent-model domestic vehicles with around 80,000 miles on them because they should last several more years.

When one does break down after the sale, Mahrouq says, on many occasions he has paid for repairs or performed them at near cost.

"Our customers can't afford a big repair bill. They'll just walk away from the car," Mahrouq says. "If I repossess it, I'll just have to fix it anyway, so I might as well fix it first."

Mahrouq has made a good life for himself in Arlington. A U.S. citizen, he lives in an upscale Arlington neighborhood with his wife and their three children, and the couple has another on the way.

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Sanford Auto Dealers Exchange says Customer Service is what they do best. With 2000+ consignments every week from over 50 new car dealers, it’s a must attend sale. Weekly sales are every Tuesday starting at 2:00 pm. Call 407-328-7300 to register.

McNutt Auto Transport is your Auto Transport Service. McNutt is the only Transport Company that offers you the free price quote generator. It’s quick and easy to move your vehicles with the most reliable transport company in the industry. Reliable Quality service is always a guarantee. Call 800-755-2324 or e-mail [email protected].

Quincy Auto Auction has been serving New England with an excellent solution and outstanding customer service for the past 18 years. They are the only auction where every day is dealer apprecia-tion day. Plan to attend one of their Monday sales starting at 11:00 a.m. For more informa-tion contact Mike Cooley at 617-249-5932 or visit them online at www.quincyauction.com.

Carolina Auto Auction can think of no better time than the holidays to express their appreciation. Plan to at-tend the auction which always offers 8 action-packed lanes in their state-of-the-art facilities. Carolina always have what you need, and you can view, pre-bid, and bid live online at www.carolinaautoauction.com. For more sale information call 864-231-7000.

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Mid South Auto Auction is the must attend Tuesday auction in Mississippi. For more info call at 601-956-2700.

Dealer Licensing in 21 days. Need help Call Rey at 305-758-9321. With locations all throughout Florida and of-fering services such as Finance License, Corporate Updates, FEIN and Sales Tax Numbers, Bonds and Insurance. Go With The Experts! www.DCSMiami.com

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Calling all dealers, auc-tions, and dealer suppliers! If you are not a member of the Florida Independent Auto-mobile Dealers Association you are missing out. With a two for one membership pack-age, you have a voice not only in Florida, but in Washington as well. To join or more infor-mation log onto www.fiada.com

Harrisburg Auto Auction wants to welcome Santander consumer to their Thursday auctions. Plan to attend Penn-sylvania's Largest Indepen-dent Auto Auction at 1100 South York Street in Mechan-icsburg, PA or call 717-697-2222 for more information.

With tax time quickly ap-proaching shouldn't your dealership be registered with Tax Refund Services and their tax max program. Have your customers use their w2 tax forms as their down pay-ment allowing you to sell more cars. To sign up log onto www.taxmax.com or call the team at 866-642-4107.

Attention Dealers, Auc-tions, Transporters, and Sup-pliers; Do you have something going on that you would like to share? An upcoming event or special sale? How about a new product release? Email us at [email protected] and tell us about your upcoming event, sale, or spe-cial. We will run it in the next issue of A Dealer's Journal in both print and online. And don't forget, we are the only automotive and powersports publication for the industry!

November 2011


A Dealer’s JournalThe Complete Automotive And Powersports Magazine

Publisher: Michelle DonesAssistant Publisher: Linda ClemonsEditor: Lynn Rodriguez, Patracia GehringStaff Writers: Nina Way, Angela Thompson & Monica Asencio Advertising Specialist: Sindy Jones, Jennifer White, & Marlene BazanGraphic Designers: Aida Ortiz & Leah MendozaCirculation Manager: Sue Barnes

Corporate Address: 12323 SW 264 Terr Ste 101Homestead, FL 33032877-331-4350 Toll Free

786-347-7480 Fax www.adealersjournal.biz

Dealers Revved Up For Brand New Auto AuctionNEWARK, OH -- One by one,

more than 90 cars paraded into the garage, the auctioneer opened the bidding, and a few minutes later each vehicle rolled out, usu-ally owned by a different dealer. The Licking County Auto Auction, located across from Longaberger's basket-shaped headquarters, at 1425 E. Main St., is now opened for business, attracting dealers from throughout central Ohio. "Today was an awesome turnout," owner Dan Dixon said. "We've needed one of these around here for a long time, and I was the one that raised my hand and stepped up to the plate. This has been a dream of mine for probably 20 years."

Dixon bought the former Builders Transport building from the Longaberger Co., which used the building for storage the past 12 years. There is 1,600 square feet of office space in addition to the bidding area inside the garage. "This building was laid out for an auc-tion," Dixon said. "It just needed to be redone. We used 65 five-gallon buckets of paint in here."

The business will employ about 35 people, includ-ing part-time and full-time, with auto auctions for deal-ers at 1 p.m. every Monday. Eventually, repossessed cars will be auctioned off to the public. Dixon's sister, Jane Towne, flew up from Abilene, Texas, to help her brother prepare for opening the busi-ness. His daughter,

By: A Dealer's Journal Staff Jessica Boyce, is the office man-ager. The initial auction did not lack for dealers willing to bid on the vehicles.

Andy Finegan, of Buckeye Motor Car, located on Ohio 79 in Heath, said he will look for cars dating back to 2000 at a cost of $6,000 or less. "It'll be good for local dealers," Finegan said. "The fees are good, and the people are friendly. It's kind of a roll of the dice. It's kind of the luck of the draw. You don't make money on every car." Dealers said they look for anything wrong with engine or transmission, smoke coming from the rear exhaust or the dashboard oil light on. The goal, Finegan said, is to buy for about $3,000 and sell for about $4,500. "You've got to make $1,200 to $1,300," Finegan said.

Eddie Guy, of Ed's Sleds, bought the first auctioned car, a Lincoln Continental, for $600. He plans to do some work on it and

sell it for about $1,200. "I think it's going to get big," Guy said of the new business. "There ain't nothing around here but Colum-bus and Crooksville. I'll be here every week. It's just too conve-nient." Trina Allison, of Central Ohio Auto Solutions, in Colum-bus, traveled to the inaugural auction at the Newark business. "I think this is going to end up being a very popular place," Allison said. "The prices are more in line with what they should be, compared with other auctions." The new business was not only a welcome addition for car dealers, but also for local residents looking for a job. Cliff Kelling, 73, of Hebron, said his job is to pick up vehicles, drive cars at the auction and, in some cases, deliver the vehicles. "I'm retired," Kelling said. "I was bored still and looking for some-thing to do, and this is it. I enjoy staying busy."


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Multicore microcontrollers, already popular in safety-related applications, may be about to move into a new realm. In that regard, Freescale Semiconductor announced that it is rolling out a 32-bit multicore product aimed at automotive powertrain applica-tions, which have previously been dominated by single-core tech-nology. Other MCU makers say they're working hard on develop-ing multicore products for next-generation vehicle powertrains, as well.

"Powertrain is the last frontier in automotive to adopt multicore," noted Philip Pesses, product man-ager for the automotive powertrain team at Freescale, in an interview. "Up to now, we've been able to get the performance we needed, but single-core has been clocking out at 300 MHz, and powertrain ap-plications need to increase their throughput." Automotive engi-neers have employed multicore for years, mostly for safety-related chassis and body applications. Antilock brakes, power steering, and stability control all use multi-core today.

Until now, though, powertrain applications haven't needed dual-core MCUs. That's been true be-cause gas-burning vehicle power-trains have employed just one or two MCUs one for the engine and possibly a second for the trans-mission. But now that's changing. With fuel economy demands grow-ing more stringent, automotive engineers are beginning to look at new ways of making engines more efficient. Direct injection in

which gasoline is injected directly into the combustion chamber is gaining favor among some car manufacturers. So is cylinder deactivation and knock detection. "Customers are willing to spend more money on extra processing capability in order to boost their corporate fuel economy," Pesses told us.

Multicore helps with direct in-jection because it enables the en-gine to optimize the spark timing for combustion. Doing so involves about 36,000 conversions per second per cylinder, which means

that number-crunching ability is critical. Freescale said that its new multicore MCU, known as the Qorivva MPC5676R, offers four times more performance than previous-generation single-core devices, thus enabling automak-ers to predict spark timing more precisely and boost fuel economy by as much as 20 percent.

The situation is similar with cylinder deactivation and knock detection. Better CPU perfor-mance is needed to manage the control dynamics in cylinder de-activation. And faster MCUs allow the engine control module to pre-dict the so-called "knock window" more accurately. The result is up

to 20 percent greater fuel efficien-cy from cylinder deactivation and 5 percent from knock detection.

In the near future, multicore may also find another home. As hybrids proliferate, engineers are likely to reach for multicore as a means of handling the complexi-ties of parallel powertrains.

"The hybrid really complicates things," said Amrit Vivekanand, director of business development for Renesas Technology America, a semiconductor maker that is working on multicore technology for next-generation automotive powertrains. "You've got motor control and battery management. And you need to manage the ve-hicle's powerplants."

Vivekanand said there's also another good reason for hybrids to employ multicore. As the num-ber of MCUs on vehicles rises, wiring rises, too. Today's mid-size vehicles typically carry between 45 and 70 pounds of wiring on board, and the problem is bound to get worse in hybrids. Automo-tive engineers want to head off that dilemma before it happens. They can accomplish that by "up-integrating" in other words, reducing the number of MCUs by packing more performance onto them. "Up-integrating simpli-fies everything," Vivekanand told us. "It reduces wiring and saves money." Semiconductor makers believe that the migration toward multicore powertrain is virtu-ally unstoppable. Fuel efficiency demands aren't going away, and performance requirements will continue to climb over the next few years.

Multicore Comes To Automotive PowertrainBy: A Dealer's Journal Staff

Merry Christmas& Happy Holidays

Recognizing our top ten buyers and sellers for 2011

Wednesday, December 14th



Auto Dealers Want Proof That Renova-tions Are Worth The Expense

DETROIT, MI - New-car deal-ers want automakers to show them stronger evidence that multimillion-dollar showroom renovations will result in a big-enough bump in vehicle sales to cover the cost, stated the leader of a dealers trade group.

"Each year, dealers collec-tively invest billions of dollars in facility upgrades, much of it mandated by the auto manufac-turers," Stephen Wade, chair-man of the National Automobile Dealers Association (NADA), told the Automotive Press Associa-tion.

"These costs have a signifi-cant impact on dealer balance sheets, in many cases severely straining them, and in some cases, even persuading a dealer

to leave the business." NADA has retained Glenn Mercer, a consul-tant who was a partner with McK-insey & Co., to conduct a study that Wade expects to be completed by the end of this year.

"Little hard evidence exists as to the return-on-investment, either to the automaker or to the dealer," said Wade, who owns dealerships in Utah and California.

Dealers' relationships with manufacturers are sometimes dif-ficult.

The number of U.S. dealer-ships fell to 17,700 by the end of 2010, according to NADA. That's 760 fewer than a year earlier. But that was about half the harrowing contraction of 2009, when 1,550 dealerships went out of business.

Manufacturers frequently re-

quire a standardized architectur-al look for dealerships because they want to establish a brand identity and provide customer comfort that meets or exceeds competing brands.

Ralph Kisiel, a Chrysler spokesman, said he is confident that dealership upgrades provide benefits to the automaker, dealer and consumers.

"We want to create a unique auto retail experience," Kisiel said. "We call ours the Millen-nium facility design. The purpose is to provide a consistency in look for each brand."

Wade said dealers want to provide attractive stores, but that manufacturers often mandate extensive reconstruction without providing financial aid.


Automakers Launch New Website and Resource Guide For Repair Community

'Equal Access' Demonstrates Availability of Factory Tool and Service Information for all RepairersBOSTON, MA - In order to re-

fute false "Right to Repair" propo-nent claims that factory tools and service information are unavail-able and most im-portantly to ensure that independent repairers know where they can access these resources at prices comparable to what dealers pay, the Alliance of Au-tomobile Manufacturers and the Association of Global Automakers released Equal Access, a com-prehensive resource guide for the automotive repair community.

Equal Access provides repair-ers with a comprehensive listing of how to access all diagnostic and service information, factory scan tools, and training informa-tion for all car makes and mod-els. The guide will be distributed to independent auto repairers, legislators, and the media and is available to all at a new online resource www.repairshopequalac-cess.org .

"All independent repair shops have the same affordable access as dealers to up-to-date repair information and factory tools, as this report documents," said Dan Gage, spokesperson for the Alliance of Automobile Manufac-turers. "There are many ways to obtain tools and service resourc-es, and automakers provide this information directly to dealers, independent repairers, and vehicle owners as well as to third party tool makers and service informa-

tion websites for use in their own products. Claims that automak-ers are purposefully withholding these resources from the after-

market com-munity just don't ring true."

As today's automobiles and light duty trucks become more efficient, more comput-erized, and with more

life-saving technologies, repairers have had to adapt and invest in the proper tools and resources in order to service and repair them accurately. Automakers have a deep business interest in ensur-ing that all repairers have access to the resources needed to repair vehicles quickly, accurately, and affordably.

"While dealerships perform most repairs while a vehicle is un-der warranty, consumers take 75 percent of their post-warranty repairs to inde-pendent shops," said Annemarie Pender, spokes-woman for the Association of Global Automak-ers. "Automakers can require deal-ers to be 'service ready' through their terms of their sales and service agreements. For the aftermarket community, au-tomakers can only provide inde-pendent technicians with afford-able and equal access to the same tools and service information that

dealers have and encourage in-vestment in them."

In addition, in Massachusetts automakers have worked with the New England Service Station and Automotive Repair Association the state's largest association of independent repairers to develop ongoing awareness initiatives designed to assist the aftermarket community in identifying and ac-cessing these resources.

"The challenge for our indus-try these past several years lies in both knowing how best to access these tools and information and devoting the needed time and resources to appropriately invest in them, said Matt LeLacheur, Executive Director of NESSARA." "This new website and booklet will make it easier for the hundreds of NESSARA members to look at their individual business model and assess those investment deci-sions."

So-called "Right to Repair" legislation like H.102/S.104 cur-rently before the Massachusetts legislature has been rejected in

every state in which it's been intro-duced, and the United States Congress has failed to advance the proposal in every ses-sion since

2001. The Federal Trade Commis-sion, which protects consumers and businesses against unfair trade practices, has objectively determined that "Right to Repair" legislation is not needed.


By: Michelle Dunn Author Of The Guide To Getting Paid

The Dunn Report: A Monthly ColumnPreventive maintenance We all know about the preven-

tive maintenance we have to do to our vehicles in order for them to continue to run smoothly and get us where we want to go. We are also well aware that many don’t do this preventive maintenance and this is also true for businesses. When was the last time you took some preventive maintenance with your customers, especially those that may be having trouble paying you?

There isn’t a business out there that is immune to slow pay-ers or non-paying customers, but what can you do to prevent this from happening? Keeping an eye on your customers’ accounts is an important part of preventing bad debt or payment problems. I would like to share some “red flags” with you that can help you identify when a customer is having finan-cial problems or is just not going to pay you or pay you on time:

1. No communication – once the communication between your company and your customer is broken down that is a red flag that your customer can’t or won’t pay. Keep the lines of communication open at all times in order to avoid this.

2. Waiting until an account is already past terms to bring up disputes such as pricing prob-lems, shortages, or billing issues. It is up to you to “babysit” your customers’ accounts to make sure they stay on track – contact cus-tomers before the invoice is due to resolve any issues so the bill can still be paid on time.

3. Broken payment prom-ises with no real reason other than I forgot, was on vacation or I thought I mailed that! Keep an eye on this type of account – and check out the customers’ social

media pages – if they can go on vacation – they can pay your bill or at the very least set up a payment plan.

4. They paid for their last order that was on payment hold with a bad check in order to get another order shipped. Any account that gives you a bad check needs to be re-evaluated. Re-check credit, get cash for the bad check and any fees and revoke their credit, make sure to get pre-payment or COD, cash only for any future orders.

5. The mail is returned and the phone is disconnected. Check the original credit application and/or contract for additional contact information; check their social networking pages for new cell phone numbers or addresses. If you are unable to re-establish contact, place them with a collec-tion agency or take them to small claims court yourself if the amount due allows.

An internationally-known ex-pert on the topic of credit and col-lections Michelle Dunn is a leading authority on collecting money to businesses everywhere. Michelle is an award winning author and self syndicated columnist as well as a professor at Plymouth State University teaching credit and collections business courses. She has worked in the industry for over 24 years and has been named one of the Top 5 Women in Collec-tions for two years as well as being voted as one of the Top 50 most influential collection profession-als in her industry. Learn more at www.MichelleDunn.com and www.Credit-and-Collections.com.

Look for her newest book by Wiley Publishing titled, "The Guide to Getting Paid, weed out bad paying customers, collect on past due balances and avoid bad debt?, available now everywhere. Visit

Michelle online at MichelleDunn.

com & Credit-and-Collections.com.Michelle Dunn, author of The

Guide to Getting Paid, weed out bad paying customers, collect on past due balances, and avoid bad debt http://www.amazon.com/Guide-Getting-Paid-Weed-out-Customers/dp/1118011619/

www.MichelleDunn.comwww.Credit-and-Collections.

comJoin me on LinkedIn: http://

www.linkedin.com/in/creditmd


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Chief Opens New Specifi cation and Research CenterIrvine, Calif. – Chief Automo-

tive Technologies has opened a new Specifi cation and Research Center in Irvine, Calif. Techni-cians at the center use the Chief Velocity™ computerized measur-ing system to develop specifi cation data for 130 to 140 new passen-ger vehicles every year. This data is made available by subscription to insurers and collision repair shops throughout North America.

“The only way to know if a collision-damaged vehicle frame has been returned to pre-accident condition is to compare its mea-surements to the original OEM specs,” explains Lee Daugherty, Chief global data product man-ager. “At the Chief Specifi cation Center, we measure every new and redesigned vehicle sold in North America to give technicians the data they need to identify, re-pair and document frame damage accurately and effi ciently.”

The spec center team records extensive data for each control point on a vehicle. This informa-tion includes the point’s loca-tion and description, and often includes a color photo to make identifi cation faster. The team also includes details on which type of target and attachment technicians should use to measure the point, as well as vehicle anchoring infor-

mation. All of this data is entered into Chief’s extensive specifi ca-tion database and is provided to subscribers in the form of regular updates.

The Chief team uses a stan-dard Velocity computerized mea-suring system to gather data, ensuring that technicians can replicate the results. The Velocity system measures vehicle refer-ence points using a laser scanner and light-refl ective targets. When used to measure a collision-dam-aged vehicle, the Velocity com-puter compares the information it receives from the targets on the vehicle to the vehicle’s specifi ca-tions in its database. It can then instantly tell the technician if the frame is misaligned, by how much, and in which direction.

In addition to the new Irvine facility, Chief has specifi cation centers in the Netherlands, China and Malaysia. These facilities measure vehicles manufactured and sold in Europe, China and the Pacifi c Rim. Chief also sends technicians with portable measur-ing systems around the world as needed. In total, Chief measures around 450 new vehicles every year.

Chief has been taking its own measurements of every new vehicle since 1993 and offers data

for some vehicles going back into the 1970s. Prior to opening the Irvine facility this year, Chief’s North American Specifi cation Center was located in Nebraska. The California location offers bet-ter access to a wider range of new vehicles, according to Mike Cran-fi ll, vice president of collision for Chief’s parent company, Vehicle Service Group (VSG).

“If you can’t get a vehicle in Southern California, they prob-ably don’t make it!” he explains.

Chief borrows new vehicles directly from manufacturers and through a network of local car dealers, including Cerritos Nissan, Fladeboe Automotive Group, and Tuttle-Click Automotive Group.

Dale Napier, body shop direc-tor at Cerritos Nissan, says he provides vehicles to the Specifi ca-tion Center because of his strong professional relationship with Ken Boylan, Chief training and specifi -cations manager.

“Anybody who is successful in this industry knows it’s all about the people,” he says. “I’ve known Ken for about 20 years. When he approached me about providing cars to measure, I said, ‘If you call me and you need a car, no prob-lem. Whatever you need.’”

It usually takes technicians at Continued On Page 28


A Dealer's Journal

PowerSports Section

PAGES 17 - 20

By: A Dealer's Journal Staff

Brammo Drives Growth With $28 Million Series B And Forms A Strategic Partner-ship With New Investor Polaris Industries

Brammo Inc., a leading devel-oper of electric vehicle technology and manufacturer of two-wheel electric vehicles, announced that it has closed a $28 million Se-ries B funding round designed to accelerate the company's devel-opment plans.

The final tranche of the Series B was led by Polaris Indus-tries and includ-ed further con-tributions from existing share-holder Alpine Energy, while adding NorthPort Investments LLC. Polaris, a recog-nized leader in the powersports industry joins the team as a key strategic partner for Brammo, bringing opportunities to broaden the range of markets for Brammo Electric Vehicle (EV) drivetrain technology and exper-tise.

“We are excited to add Polaris Industries as a valued strategic partner. Brammo and its partners are combining forces to gain domi-nance in the EV powersports mar-

ket,” said Brammo, Inc. Founder and CEO Craig Bramscher. “We now have the ability to maintain our high standards of quality while we innovate and commer-cialize at speed, and this enables us to better serve our customers

and build a sustainable advan-tage. Polaris is the clear leader in powersports and our manu-facturing partner, Flextronics, is a global leader in electronics manufacturing. Our products are the synthesis of powersports and electronics. Polaris and Flextron-ics present the best possible part-ners to help Brammo achieve the scale and prolific product develop-ment plans we have for the com-

ing years.” The foundation of Brammo’s

success lies in its innovative bat-tery and powertrain technology, which is integral to its expanding product line, including the Ener-tia - urban commuter, Empulse

- sports mo-torcycle, and Engage and Encite - super-moto and off road motorcy-cles. This same EV technology has potential in both the powersports and the low speed vehicles markets. The intent of Bram-mo’s strategic partnership with Polaris is

to enhance Brammo’s leadership in the 2 wheeled EV space, while broadening its reach in terms of product development, geographic reach and aggressive growth; all while continuously improving quality, performance, and cus-tomer service.

Flextronics enables Brammo to scale through time efficient procurement, supply chain opti-mization, and high quality as-


Bell Helmets Brings In Jon EideScotts Valley, CA – Bell Hel-

mets has hired former Scorpion Sports Inc. National Sales Man-ager Jon Eide. A 13-year veteran of the powersports industry, the branding bellwether makes the move to Bell as the new Business Development Manager for the Powersports Division, effective im-mediately.

“We are very excited to have Jon on our team,” says Bell’s Business Unit Manager Chris Sackett. “Jon’s extensive sales background combined with his brand building expertise is exactly what we were looking for at Bell Powersports.” Eide’s experience, combined with his passion for the industry made him the ideal candidate to elevate Bell’s dealer development efforts.

“Jon has a wealth of knowl-edge in building a strong inde-pendent sales rep force calling on dealers across the country,” adds Bell’s National Sales Man-ager, Matt Schumann. “We plan to tap into that knowledge to help expand our sales force and better reach the dealers with a targeted

and cohesive brand experience,” says Schumann.

“The history of the Bell brand runs deep and is rich with rac-ing heritage,” exclaims Eide. “I am honored to be a part of the Bell family. Their commitment to innovation and quality is second to none!” Having helped build one

of the fastest growing brands of motorcycle helmets and apparel in

the industry, Eide was always well aware of Bell’s heritage as the helmet industry leader since the brand was founded by rac-ing fanatic and safety advocate Roy Richter back in 1954.

Although he hasn’t been around quite as long as the Bell brand, Eide has earned his stripes in the powersports industry. An avid off-roader and emerging roadracer, he worked on the dealership level for sev-eral years before he made the move from Eugene, Oregon to SoCal in 2004 to go to work as one of Scorpion Sports’ first em-ployees. He started as an inside salesperson and quickly worked his way up through the ranks to become West Coast Regional Manager in 2005 and then Na-

tional Sales Manager in 2010. “I love working in this indus-

try,” concludes Eide. “You will not find a more passionate group of people anywhere!”

Hornet Marine To Host MDCE Dealer Demo RidesBRISTOL, Conn. – In con-

junction with the 2011 Marine Dealer Conference and Expo, Hornet Marine will be hosting a Dealer Demo and Test Drive Event Nov. 6-10 in Kissimmee, Fla. Throughout the conference, dealer attendees of the MDCE are invited to come test drive the Hornet 17, Hornet Marine’s customizable runabout.

The Dealer Demo and Test Drive Event presents an op-portunity for marine dealers to experience the Hornet 17 first-hand, while also learning more about Hornet Marine’s dealer programming.

“Getting out on the water al-lows potential dealers to experi-ence the true thrill of driving a Hornet 17, while also learning more about our unique built-to-order process,” David Hartmann, president of Hornet Marine, said in a statement. “Each Hornet 17 is custom built according to a customer’s specifications, making it an attractive product for dealers looking to offer customers exactly the boat they want.”

The Dealer Demo and Test Drive Event will be held at Big Toho Marina on West Lake Toho-pekaliga, located approximately 15 minutes away from the Gay-

lord Palms Resort and Conven-tion Center. Test drives will take place from 9 a.m. – 3:30 p.m. on Sunday, Nov. 6, and 9 a.m. – 4:30 p.m. Monday, Nov. 7, through Thursday, Nov. 10. Hornet Marine will also provide transportation to and from the MDCE to the test-drive location.

Test drive dates and times are flexible; however, dealers are invited to schedule their test drive appointment in advance by contacting Hornet Marine’s Factory Sales Manager Jason Bolas at 860-516-3141 or [email protected].

www.adealersjournal.bizNovember 2011

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Texas Attorney General’s Obtains Judg-ment Against New Braunfels Firm

New Braunfels, TX - The own-ers of Olson Powersports in New Braunfels have agreed to surren-der their license to sell all-terrain vehicles for fi ve years.

Brandon and Debra Olson reached a settlement with the Texas Attorney General’s offi ce that was ap-proved by the court. In addition to being prohibited from selling ATVs in Texas for fi ve years, the Olsons are required to provide refunds to customers who bought vehicles but never received them and pay $30,000 in civil penalties and attorneys’ fees to the state.

In 2010, the Texas Attorney General’s Offi ce charged Olson

Powersports and its owners with fraud after some customers com-plained that they did not receive t h e i r ATV even after they

paid in

ad-vance. In

other cases, the company

did not ship the vehicles until weeks or months after the agreed-upon date. The

company had offered customers guaranteed delivery of selected vehicles within fi ve to seven days of purchase.

Attorneys for the states asked the court to freeze the

fi rm’s assets so that money would be avail-able for customers who never received

their ATVs. Customer refunds will be pro-rated from the de-fendants’ previously frozen accounts, according to a copy of

the fi nal judgment.In addition to Ol-

son Powersports, the couple sold ATVs through a number of related companies, including, Big Time Powersports, Big Time ATV and Star Power.

ers of Olson Powersports in New Braunfels have agreed to surren-der their license to sell all-terrain

Brandon and Debra Olson reached a settlement with the Texas Attorney General’s

them and pay $30,000 in civil penalties and attorneys’ fees

fraud after some customers com-plained that they did not receive t h e i r ATV even after they

paid in

ad-vance. In

other cases, the company

guaranteed delivery of selected vehicles within fi ve to seven days of purchase.

Attorneys for the states asked the court to freeze the

fi rm’s assets so that money would be avail-able for customers who never received

their ATVs. Customer refunds will be pro-rated from the de-fendants’ previously frozen accounts, according to a copy of

the fi nal judgment.In addition to Ol-


Continued From Page 17

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sembly. Additionally, Flextronics is partnering with Brammo on its battery packaging design and is providing design for manufactur-ing (DfM) services to Brammo. Currently producing the Enertia at its Sarvar facility in Hungary, Flextronics is about to begin pro-ducing the Brammo Power™ bat-tery packs at its Frickenhausen facility in Germany.

About PolarisWith annual 2010 sales of

$1.99 billion, Polaris designs, engineers, manufactures and markets innovative, high quality off-road vehicles, including all-terrain vehicles (ATVs) and the Polaris RANGER® for recreational and utility use, snowmobiles, motorcycles and on-road electric powered vehicles.

Polaris is a recognized leader in the powersports industry,

among the global sales leaders for both snowmobiles and off-road vehicles. The Company has established a presence in the heavyweight cruiser and touring motorcycle market with Victory motorcycles and the acquisition of the Indian motorcycle brand. Additionally, Polaris continues to invest in the Global on-road low speed vehicle industry with inter-nally developed vehicles and the acquisition of Global Electric Mo-torcars (GEM). Polaris enhances the riding experience with a com-plete line of Pure Polaris apparel, accessories and parts, available at Polaris dealerships. Polaris Indus-tries Inc. trades on the New York Stock Exchange under the symbol “PII”, and the Company is includ-ed in the S&P Mid-Cap 400 stock price index.

Information about the com-plete line of Polaris products, ap-

parel and vehicles accessories are available from authorized Polaris dealers or anytime at www.pola-risindustries.com.

About BrammoBrammo, Inc., is a leading

electric vehicle technology compa-ny headquartered in North Ameri-ca. Brammo designs and develops electric vehicles including the Encite™, Enertia™, Empulse™ and Engage™ motorcycles. Bram-mo is the current TTXGP eGrand-Prix champion of North America. Brammo is an OEM supplier of its innovative Brammo Digital Drivetrain™ systems including the Brammo Power™ battery pack and Brammo Power™ vehicle management system. Brammo has vehicle distribution and mar-keting operations in North Amer-ica, Europe and Asia. To learn more, visit www.Brammo.com.

Cont: Brammo Drives Growth With Polaris


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Pearl, MS – Stewpot Commu-nity Services, an organization in Jack-son, Missis-sippi that shel-ters the home-less and feeds the hun-gry, will find their pantries a little fuller this winter thanks to the efforts of Mid–South Auction. As the auc-tion kicked off its regular Tuesday sale, General Manager Bob Sul-livan explained their Brown Bag Project to the dealers present and asked for their help. Tara Lind-sey, Director of Volunteer Services for Stewpot Community Services, explained that on an average day, the Stewpot kitchen feeds lunch to 175 people. In addition, the Stewpot pantry provides groceries to families in need. “Without good

Mississippi Auction And It's Dealers Give A Helping Hand For The Holidays

corporate citizens like Mid-South Auction, we wouldn’t be able to

meet these needs,” Lindsey stated. Sullivan in-vited deal-ers who want to help with the proj-ect to take grocery bags and

fill them with food items from the list attached to each bag. The filled bags can be returned to the auction during the next three weeks. The bags are being loaded into a Chevy truck parked in the lobby, which on the first day of the project was already half-full.

“It will be interesting to see how many trucks full of food we can collect between now through No-vember 15th,” said Sullivan.

Mid-South auction is a mod-ern 6-lane facility located just minutes from the Jackson-Evers International Airport in Pearl, MS. A member of the American Auto Auction Group, Mid-South pro-vides corporate-powered, inde-pendent service to its customers, and has sister auctions in South Carolina, Florida and Texas. For more information, visit www.mid-southaa.com.

Bossco Holiday Promotion Begins With Safety Light PackSan Diego, CA Bossco Inter-

national, an industry leader in the all-in-one portable illuminators, is helping you get a jump on the holidays with their Safety Light Pack promotion.

The holiday gift set includes 3 LED lights that feature a wide beam with super bright illumi-nation bulbs that last 100,000 hours. Encased in durable water and shock resistant plastic, the lights rotate 360° and tilt up to 45°.

Included in the pack: • One red Wrist Light • One blue Wrist Light • A Luma Light with a five

minute auto shut off timer • Hat clip and sticker pad

accessory • Six extra batteries“What gift better conveys the

message, ‘I care,’ than a safety stocking stuffer,” asks Clifford Wright, CEO and founder of Bossco International. “This gift pack is perfect for almost all ages and a must have to keep in the car or truck.”

The hands free Wrist Light is also a great idea for auto mechan-ics, plumbers, electricians, handy-men, and outdoor sportsmen. Use the Wrist Light as a nightlight for walking, setting up camp or as

an emergency tool during power failures.

Under $20.00, the Safety Light Pack ships within 24 hours.

Bossco International offers some of the most innovative, highly advanced and superior quality LED products on the mar-ket today including their flagship product the Luma Lite. Retail out-lets include, Pep Boys, Dunham’s Sports, QVC, Wilco Travel Center, Cole Fox Hardware, United Hard-ware and Casey’s General Stores. 858-391-9219 www.bosscointer-national.com


CarProof Vehicle History Reports - Honoured by Deloitte's 2011 Technology Fast 500(TM), and Fast 50 Awards

LONDON, ON, - For the past 12 years, London Ontario's Car-Proof has been quietly earning a reputation of trust and quality across Canada by providing ve-hicle history reports to car dealers and consumers who are buying and selling used vehicles. As a result of important data, innova-tive processes and unique techno-logical systems, CarProof offers not only the most comprehensive re-ports available in Canada, but the benefit of making car buying and selling decisions with confidence and peace of mind. Their innova-tive products are revolutionizing the "used car" industry, and their business results are the proof.

CarProof's staggering growth of 1017% is a reward from their customers, and an achievement which recently won the company a spot on Deloitte's 2011 Tech-nology Fast 500TM list. Joining a prestigious group of companies in North America who innovate, overcome obstacles and systemati-cally defy the odds, CarProof came in at an impressive 103 out of the 500 in North America. In addition,

CarProof was named on Deloitte's Technology Fast 50TM list, repre-senting Canada's 50 fastest grow-ing technology companies for the third year in a row.

"Canadian technology compa-nies have demonstrated some very impressive growth numbers over the past year, amid the challenges of an uncertain global economic recovery," said Richard Lee, Na-tional Leader, Technology, Media & Telecommunications Industry Group, Deloitte. "CarProof Vehicle History Reports is an example of the determination, drive and skill that will serve to position them for further growth and success in the years to come."

Holden Rhodes, CarProof Co-Owner and Executive Vice-Presi-dent, is humbled and also proud of the recognition his company has earned, "Day-to-day, you focus on making good decisions that will benefit your customers, and on a product that makes a differ-ence in their business or in their lives. Whether that means saving them money, or helping ensure their vehicle is safe, we're proud

of what we do and the people at CarProof that make it happen. Be-ing acknowledged and part of this esteemed list is certainly evidence of our hard work and strong cus-tomer focus."

About CarProof Vehicle History Reports - CarProof Vehicle History Reports, a Canadian company, was started in 2000 to provide the most comprehensive, accurate and timely used vehicle history reports available in Canada. In addition to being the Official Report of the OADA-TADA New Car Dealers of Ontario, CarProof is used by the governments of Alberta and PEI as part of their provincial registry, endorsed by the Motor Vehicle Sales Authority of British Colum-bia and the Insurance Corporation of British Columbia and by the major motor vehicle manufactur-ers in Canada. CarProof is also the sole supplier of vehicle history reports to both Manheim Canada and ADESA Canada auctions for all of their U.S. import vehicles and arbitrations. For more infor-mation about CarProof, visit www.carproof.com.

Canadian Tire Launches New Auto-Centric Store FormatBowmanville, Ont — Canadian

Tire Corp. has unveiled a new automotive-centric store format in a strategy aimed at improving customer experience among those shopping for products that helped make the company a household name.

The test store in Bowmanville, Ont., will draw attention to its auto parts and accessories and provide more customer service in that area. It is also testing out the concept at stores in Orleans and Cambridge, Ont.. Canadian Tire is attempting to overcome sluggish retail sales after spending years trying to brand itself as a general goods retailer. As the company

spent more time on other business segments, its automotive competi-tors were stealing customers and demand for its auto services de-clined. The iconic Canadian retail-er hopes to grow the auto division by four to six percent by 2015 and regain its reputation as a national authority on all things automotive.

Allan MacDonald, Canadian Tire's senior vice-president, auto-motive, acknowledged that pro-viding quality service across its network of nearly 500 stores has been an issue, adding that the auto division revamp is meant to improve consistency.

"It's about making sure we have improved and increased

assortment both in terms of the products and services that our customers want, but also availabil-ity in store and being able to really stand behind the statement of be-ing Canada's automotive author-ity," he said in an interview.

The Toronto-based company announced it was refocusing on automotive at an investor day in 2010, saying it wanted to become the "authority for all things auto-motive" in five years.

But since then, it has faced issues in the automotive space, in-cluding weaker consumer demand, more competition and customer complaints about availability of

Continued On Page 26


Continued From Page 24parts and help in stores.

Besides the Canadian Tire re-tail stores, the company also owns Mark's Work Wearhouse clothing stores, gasoline filling stations and a consumer-oriented financial ser-vices division.

Over the past decade, un-der different senior management teams, Canadian Tire has spent billions of dollars expanding its store network across the country and diversifying including into clothing through Mark's and into financial services.

CEO Stephen Wetmore has said the com-pany had become distract-ed by the new busi-nesses.

The renewed focus on the customer ex-perience in its automotive service, including oil and filter changes while you wait, is a necessary push for the retailer in order to shore up sales in other areas, said Jim Danahy, managing principal at retail consultancy Customer-LAB.

Canadian Tire should have had a significant advantage over other retail competitors because it can generate additional revenue by attracting customers with its auto services, who then may browse through the aisles while they wait much like what happens while waiting for a prescription at a pharmacy, he said.

"While the customer's waiting, you've got 150,000 square feet of other opportunities," he said.

Canadian Tire's model of sell-ing a little bit of everything is one that business consultants usu-ally advise against, but has so far worked even though the quality of service has come under fire, Da-nahy said.

"They are a strange brew and its not an overstatement to say they're bad in theory but good in practice, they somehow pulled this

off," he said.The refocusing move also

comes as competition from gen-eral merchandise retailers from the U.S. heats up, including from Walmart as it works aggressively to carve out a bigger share of the market before rival Target comes to Canada in 2013.

Walmart also has automotive sections at some of its Canadian stores but the Zellers stores that Target is acquiring don't.

The new Canadian Tire store includes a sound booth to test electronics and a tire wall to dis-play products. The store's focus is part of its plan to have more parts available to customers and have

more knowledgeable staff who can offer quicker customer service.

The company has also made its largest ever technology upgrade in order to streamline how the com-pany orders and moves auto parts and improve customer service.

It has already trained 4,000 employees to become experts in tire sales and has introduced interactive store kiosks that al-low customers to type in their car model and see which tires are right for them.

Cus-tomers are now able to purchase tires online and have them wait-ing at the store when they arrive.

The surprise departure of Michael Medline, the ex-ecutive who had been head of the

automotive business for less than a year and charged with oversee-ing the overhaul of the division, threw a wrench into the plan last August, just as the retailer was also seeing a weakening market for auto parts.

He was replaced by long-time executive Glenn Butt as part of a major management shakeup and accompanying cost-cutting plan and a commitment to better serve customers.

Canadian Tire's automotive sales bring in about $13 billion in business each year. The company employs nearly 68,000 people at 485 stores across the country.

Cont: Canadian Tire Launches New Store Format

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the Specification Center about two days to completely measure and document a new vehicle. Chief measures every “all new” vehicle, as well as those that have been redesigned, re-engineered or that have significant structural chang-es over a previous model year. In many cases, Chief technicians must measure a number of model variations. For example, Daugh-erty says, the Ford F-Series truck has dozens of frame variations, all of which must be document-ed. Chief works closely with the vehicle manufacturers to know when a vehicle has been updated enough to require new measure-ments. On average, Chief mea-sures existing vehicle platforms every three to four years.

For more information about the Velocity computerized mea-

suring system or Chief vehicle specifications, contact your local Chief distributor, call 877-644-1044, or visit www.chiefautomo-tive.com. Chief is also active on Facebook, www.facebook.com/ChiefAutomotive; Twitter, http://twitter.com/ChiefAutomotive; and YouTube, www.youtube.com/ChiefAutomotive.

About Chief Automotive Tech-nologies

Chief Automotive Technolo-gies, a Vehicle Service Group (VSG) brand, is one of the world’s largest manufacturers of high-quality collision repair products and services, including frame-pulling equipment, vehicle an-choring systems, computerized measuring systems, and vehicle frame specifications. Chief is also a leading provider of comprehen-sive training on structural analy-

sis, computerized measuring, collision theory and design based repair. Additionally, Chief is the exclusive supplier of Elektron® welders, battery chargers and plasma cutters in North, Central and South America.

VSG comprises eight major collision repair and vehicle lift-ing brands: Chief™ Automo-tive, Rotary Lift®, Forward® Lift, Direct-Lift®, Hanmecson®, Revo-lution® Lift, Blitz® and nogra®. Based in Madison, Ind., VSG has operations worldwide, including ISO 9001-certified manufacturing facilities on three continents. VSG is part of the Industrial Products segment of Dover Corporation (NYSE: DOV), a multi-billion dol-lar, global producer of innovative equipment, specialty systems and value-added services.

Continued From Page 16

Cont: Chief Opens New Specification and Research Center


State Associations Memberships Decline And What We Can Do To Prevent It Further

To the Dealers, Vendors, and exhibitors in attendance to this year’s FIADA convention and the other state association’s annual conventions, Thank you. The staff behind the FIADA worked dili-gently to provide one of this year’s best state shows in the automotive industry. With the help of Lisette, Sarah, Alex, and all the other dedicated staff the show kicked off beautifully on Friday the 14th of October. A steady flux of at-tendees perused the convention hall collecting pens, bags, stress balls, and a barrage of information for them to review at their conve-nience.

Friday evening was a won-derful example of the great team behind the Florida Independent Auto Dealers Association when at-tendance was double as what was expected and many of its mem-bers were searching for seating at the awards dinner. Quickly the staff stepped up to plate by having more tables and chairs brought in to accommodate the great turn out. The new president of the association began by issuing the awards and then the new board members were sworn in. Shortly after everyone was off to the hos-pitality suite for the after party to

By: Michelle Dones enjoy a night spent with new and old friends alike.

Saturday began bright and early with the conven-tion hall abuzz with excite-ment for the upcoming day. Talk among the exhibitors and attendees were positive as ev-eryone enjoyed the breakfast that was served to start off the busy day ahead. Sitting in my booth I was able to observe the other exhibitors as well as the

dealers and vendors alike as they wondered through the convention hall throughout the day. It was brought to my attention the dras-tic decline in dealer membership

and participation the state associa-tion shows are ex-periencing. I then began to think of a solution not only to help the Florida association but every state asso-ciation to boost its memberships. If the auctions, ven-dors, and suppli-ers pulled together

as a whole an offered an incen-tive or rewards program to dealer

members of the FIADA as well as the other state associations we could increase the memberships to these associations tenfold.

Let’s use Florida as an ex-ample; the state of Florida has ap-proximately 8,000 licensed deal-ers. If each of us united to create a universal rewards program to these dealers if they joined and maintained their membership with the state association the dealers would have more of an in-centive to become active members throughout each states associa-tion.

Once we entice additional dealers to join it will also increase the value to the exhibitors creat-ing a win/ win for all. Exhibitors attend the convention to acquire new business or for the brand rec-ognition, and without the dealer participation there is no need for the exhibitors to continue to ex-hibit in these state shows. In light of this I would like to challenge each of you to unite as one and increase memberships to each states association so that we all may prosper together.


AlabamaSouth Alabama Auto Auction LLC27472 Wilcox Rd Robersdale, AL 36567 Ph: 251-964-7012 Fax: 251-964-7013 E-mail: [email protected] www.mycarauc-tion.net. Sales are every Tuesday and Thursday at 6:30 p.m. with 150+ cars & trucks nightly. GM: Glenn Dealer Registration: Shari or Linda. Auction hours are Tues-day & Thursday 9am - 9pm and Wednesday & Friday 9am -3pm. We are a public auto auction! We are located at I-10 exit 53, be-tween Mobile, AL and Pensacola, FL. We offer details, some me-chanic work, key services, title services, and assistance with transportation and almost any-thing needed to get a vehicle ready for sale!AlaskaDealer's Auto Auction of AlaskaArizonaManheim Tucson ArkansasArkansas Auto AuctionCalifornia CanadaCAG VancouverColorado Colorado Auto AuctionConnecticutCentral Auto Auction 185 Welton Street Hamden, CT. 06517(New Haven)Phone: 203-787-2277 Fax: 203-787-6564 E-mail: [email protected] www.centralaa.com Pres./Gen. Mngr: Peter Saldamarco, V.P./Act-ing Office Mngr:Sally Saldamarco, Sales Mngr: Anthony Saldamarco, Operations Mngr: Michael Sal-damarco, Dealer Liaison: Tori Richnavsky, Ove.Com Coordina-tor: Elise Gallup, Fleet Liquida-tion Specialist for Banks, Credit Unions, Leasing Companies, Rental Companies, Ect. #1 Choice of Commercial Consignors serving New England and New York, Best Pricing, Best Service, and Superior Results. Sales every Tuesday at 10:30 a.m. Dealer Consign, Abso-lutes, Repo's, F/L, New Car Dealer

Trades, Utility Vehicles, Munici-palities, Donation Vehicles, INOP Sale Via Slide Show Live & On-line Thursdays 9 a.m - 4:30 p.m. Sealed Bid Sale, at www.ove.com 24/7. Transport, Detailing, Me-chanical, Body Shop, PDR, Chip & Scuff Touch ups, MAFS, DSC, AFC, Auto Use, Major Credit Cards/Sale Streaming Live at www.centralaa.com Delaware Delaware Auto ExchangeFlorida Dealers Auto Auction Inc. 3728 NE 4th Street Gainesville, FL. 32609 Phone: 352-373-7535Fax: 352-373-1350 E-mail: [email protected] www.DAAFlorida.com General Manager: Bruce Neal. Sales are every Thurs-day Night at 6:00 p.m.

BSC America Tallahassee Auto Auction 5249 Capital Circle, SW Tallahas-see, FL 32305 www.bscamerica.comPhone: 850-878- 6200 Fax: 850-942-9830 E-mail: [email protected] General Manager: Doug Rodriguez Operations: Manager: Mark Carter Sales: Dale Wester Fleet Lease Manager /Online Manager: Kyle Williamson FRIDAY: 11:00am ET Featuring: Approx. 300 cars each week in three lanes. All lanes broadcast live via Simulcast. National Fleet/ Lease accounts include. Wells Fargo Dealer Services, PHH, ARI, Automotive Fleet Management and U-HAUL Fleet sales, many local banks and credit unions. Five day front line sale 2nd and 4th Fri-days. Dealer trades from our area franchise dealers. Full detail shop available on site to clean your vehicles prior to the sale. Post-sale inspections including a complete AutoCheck history. Inop. sale 1st and 3rd Fridays of each month. We accept floor planning through MAFS, AFC, DSC, Carbucks, FMC, World Omni, and others. Virtual solutions include OVE and Smart-Auction - the wholesale market-places open 24/7.

Cocoa Auto Dealers Exchange 500 Cox Road Cocoa, Florida 32926 Phone:321-636-2886 Fax: 321-636-9212 Sales are held ev-ery Thursday @ 4:30 pm.For further information contact GM John Puhl

Sanford Auto Dealers Ex-change 2851 St. Johns Park-way, Sanford, Florida 32772 Phone:407-328-7300 Fax: 407-321-4466 GM: Joe Killory Ext 112 AGM: Richard Galway Ext 113 Fleet Lease: Ed Murphy Ext 122 Floor Plans: Nancy Boren Ext 105. Sale Day is every Tuesday @ 2:00 pm with 2000+ consignments every week from over 50 new car dealers & banks statewide.GMAC Smartlane @ 3pm in lane six and online. Keep it moving with Smart-Auction, sell your inventory all week long. For details call Sean Callahan Ext 104. 70 Acre facil-ity with 6 auction lanes, business center, restaurant, brand new state of the art bodyshop & Recon center. Transportation and on site floor plan companies. www.san-fordautodealers.com

Georgia Perry's Auto AuctionHawaii Manheim Aloha Auto AuctionIdaho Dealers Auto Auction of IdahoIllinois Indiana Manheim Indianapolis3110 South Post Road Indianapo-lis, IN 46239 Phone: 888-354-8299 Fax: 317-862-8623 www.maheim.com GM: Dave "Crockett" Allen, AGM: Angie Baker. TRA Sales Every Tuesday @ 12 pm, Vehicle Sales Every Tuesday @ 12:30 pm, TRA Specialty Sales are the 2nd Tuesday of every month @ 12 pm, RV & Boat Sales are the 1st Tuesday of every month @ 10 am, Specialty PowerSports sales are held the 1st Wednesday every month @ 8:30 am, OVE Specialty PowerSports HDFS Closed sale every 3rd Wednesday @ 9 am - 4 pm, OVE Specialty PowerSports HDFS, HSBC, & Consignment sale

The Auction Guide

www.adealersjournal.bizNovember 2011 every 3rd Thursday @ 9 am - 4 pm.

Indiana Auto Auction 4425 West Washington Center Rd. Ft. Wayne, IN 46818 Phone: 260-489-2776 Fax: 260-489-5476 www.india-naautoauction.net Gen. Mgr: Eric Autenrieth Nat. Accounts Mgr: Don Elliot, Fleet/Lease Mgr: Chad Horn Thurs Weekly: 10:00 a.m. Fleet, Repos and Dealer Consignment, 9:00 a.m. Wrecked & Damaged; Tues: 2:00 p.m. MonthlyHD Truck Repo Units featuring: ACC, AMeri-can General, CNAC, First Inves-tors, Hyundai Capital Finance, Pro Fed, RSA, SAC Finance, SCS Credit Corp., Vehicle Remarketing Services, Fleet lease units fea-turing: ARI, Avis/Budget Group, Dollar Thrifty, Emkay, Enterprise RAC, Fleet Street Remarketing llc, Flexco, Nationwide Fleet, Norfolk Southern, PAR North America, Union Bank. Major New Car Dealer Trades Featuring: Bob Rorh-man Auto Group, Kelly Automo-tive Group, Preferred Automotive Group.Iowa West Central Auto AuctionKansas Mid America Auto AuctionKentucky Somerset Auto Auction 4650 S. Hwy 27, Somerset, KY 42501. Phone: 606-679-1072 Fax: 606-679-1022 e-mail: [email protected], www.somerse-tautoauction.com. Dealer Public auction every Friday evening start-ing at 7:00 p.m. Owner/Manager: Jimmie R. Jackson IILouisiana Louisiana's First Choice A.A.Maine Port City Auto AuctionMaryland Bel Air Auto AuctionMassachusetts Quincy Auto Auction196 Ricciuti Dr PO Box 690535 Quincy, MA. 02169 617-773-5000 web site: www.quincyauc-tion.comE-mail: [email protected] 7 days per week, located

just minutes from downtown Boston at the Junction of Rt 3, 93 and 128 only 7 miles from the Mass Pike. Running 5 lanes of Auction Action every Monday at 11:00am. Serving Chase Auto Finance, Enterprise Remarketing, The Quirk Auto Dealers, The Mc-Gee Auto Group and many more. Offering over 600 vehicles weekly. Michigan Flint Auto AuctionMinnesota Mid-State Auto AuctionMississippi Rea Brothers Mid South A.A.Missouri Popular Bluff Auto AuctionMontana Auto Auction of MontanaNebraska Lincoln Auto AuctionNevada Brasher's Reno Auto AuctionNew Hampshire Auto Auction of New EnglandNew Jersey New MexicoManheim New MexicoNew YorkState Line Auto AuctionNorth CarolinaEllis Auto AuctionNorth Dakota ADESA FargoOhio Complete Auto Auction www.completeautoauction.com. 21799 Northwest Parkway, Marysville, OH 43040 Ph: 937-642-1937, Fax: 937-642-1943 Full Service Auc-tion, 25 miles northwest of Colum-bus Ohio. Auctions every Tuesday afternoon at 3:00PM EST, come in person or bid on line through our web site. Vehicles failing to sell on Tuesdays are posted to our Buy It Now site with reduced prices by Thursday. We are the only auc-tion site Honda Financial Services sells at in Ohio! See vehicle run-lists, photos and CRs at We can pick up and deliver. Great rates for Dealer Consignments. Special rates on mechanical and body work for cars bought at our auc-tion. Buy it, fix it, ship it by Friday!Oklahoma Dealers Auto Auction of OKC

Oregon Brasher's Cascade Auto AuctionPennsylvania Mason Dixon Auto Auction 12876 Molly Pitcher Highway Greencastle, PA 17225 Phone: 717-597-3121 Fax: 717-597-0220 E-mail: [email protected] www.mason-dixonaa.comGeneral Manager: Judy Haw-baker Dealer Registration: Cindy Oberholzer +/- 500 units weekly including selections from Frederick Cheverolet, Piazza Management Group, Criswell Chevrolet, Hager-stown Ford,Kent Parson Ford, and Hoffman Chevrolet.Rhode Island Ocean State Auto AuctionSouth Carolina Carolina Auto Auction, Inc. I-85 (Exit27) & Hwy 8, Webb Road Williamston, SC 29697. Ph: 864-231-7000 Fax: 864-231-7900 Every Wednesday @ 10 am, Large weekly consignment. Salvage Sale 1st & 3rd week of every month. Powersports Every 2nd Wednes-day. 70+ acres, 8 Action- Packed lanes. Go to www.carolinaauto-auction.com for run lists, market reports, and online bidding.South Dakota Black Hills Auto AuctionTennessee Chattanooga Auto AuctionTexas Manheim Dallas-Fort WorthUtah Brasher's Salt Lake Auto AuctionVermont Virginia Bryan Buchanan Auto AuctionWashington DAA NorthwestWashington D.C. Capital Auto AuctionWest Virginia Wisconsin Airport Auto AuctionWyoming


Alabama Roll Seal, Inc.Hicks Auto Air Bag CoversAutoCheckWinns Warranty

Alaska

ArizonaBank One

ArkansasAuto Services Company

California OPENLANEPromotional ProductsSafelite of America Inc.F & I Systems, Inc.TNT Auto Transport

Canada Carmel

Colorado Pass TimeEnviroguard

ConnecticutRVI GroupEarmarkTrivin Inc.

Delaware Master Buyers Service

Florida Millan Auto Salvage & TowingSadisco Of FloridaAutomotive Finance Corp.Auto Auctions Solutions Inc.

Georgia

Hawaii

Idaho American Associated Auc-tioneers

Illinois

CERTIFIED COLLECTOR CAR APPRAISALSThe family has continuous-ly been in the automobile business in Illinois since 1913 & the dealership still inventories some 500+ 1920s-1990s collector type vehicles from projects to show cars in all prices & conditions. Lewis Lazarus, our senior CERTIFIED ap-praiser has beenprofessionally apprais-ing vehicles since 1966 & travels nationwide. He sits on the NADA collector car appraisal guide advisory board & has been sited 3 times in “The Guinness Book of World Records” for cars he’s owned & sold for record prices. Please visit the web site: www.carappraisals.com or e-mail [email protected] 815-983-0163 OR toll free 888-980-2477 voicemail.

IndianaTranswheel CorporationENTEK CorporationAftermarket SolutionsMito CorporationAutolookout Inc

Iowa W.W. College of Auction-eeringBudget Car Rental & Sales

Kansas Blue Book Values

Kentucky

Louisiana

Maine

Maryland Triad Financial

Carcannon East CoastNational Auto Auction As-sociation

Massachusetts Royal Administration Ser-vicesAutoUse

Michigan Time Auto TransportNorthwood UniversityInsight Network A/TAutomotive Credit Corp.

Minnesota Lomen Auto Transport Inc.1216 Scheffer Ave St. Paul MN. 55116 Phone 800-697-0757 Fax 651-698-0811 E-mail [email protected] or online at www.lomen.com Providing Prompt, courteous, reliable, dam-age free delivery since 1975. From 1 car to 1,000 we do it all.

Mississippi

Missouri McNutt Auto Transport 7485 NE 401 Rd Lowry City, Missouri 64763 Phone: 800-755-2324 Fax: 417-644-2920 email:[email protected] www.Mc-NuttTransport.com Serving all contiguous 48 states since 1995. Single units, multiple truckloads, staged service to all auc-tions, best customer ser-vice in the industry

Montana

Nebraska Road Warriors

The Transportation & Suppliers Guide


The Transportation & Suppliers GuideEasy-Haul Trailers

Nevada Western Funding Inc.

New Hampshire

New Jersey

New Mexico

New York AutomateAllState Security

North CarolinaMendenhall School of Auc-tioneeringN.A.P.A.A.

North Dakota

Ohio Micro21

Oklahoma Oregon

Pennsylvania Guardian Warranty Co

Rhode Island Cisco Performance Auto

South Carolina Chapman Enterprises

South Dakota Owner's Auto Mart

Tennessee ServnetTPC Management

Texas

Utah

Vermont

Virginia East Coast Auto TransportNADA

Washington Electra Start Inc.

Washington D.C. AFSA

West Virginia

Wisconsin

Wyoming


Lane Information: Vehicle Information:

Dealer Notes:Additional Info:

November 2011

november 2011 issue of a dealer's journal

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