january 2012 issue of a dealer's journal

36
happy 2012 new year Standard US Postage Paid Miami, Florida Permit No. 2715 A Dealer's Journal 12323 SW 264 Terr Suite 101 Homestead, FL 33032 The Happenings Section Page 6 The Dunn Repor� Page 14 PowerSpor�s Section Page 17 - 20 A DEALER'S JOURNAL Januar� 2012 Volume 3, Issue 32, Free Publication The Complete Automotive And Powerspor�s Magazine Canada's Cor�er Page 24 Guide Listings Page 29 - 33 Dealer Notes Page 34

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January 2012 Issue Of A Dealer's Journal

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Page 1: January 2012 Issue Of A Dealer's Journal

happy2012

new year

happyhappy

new year

happy

StandardUS Postage Paid

Miami, FloridaPermit No. 2715

A Dealer's Journal12323 SW 264 Terr

Suite 101Homestead, FL 33032

The Happenings Section Page 6

The Dunn Repor�Page 14

PowerSpor�s SectionPage 17 - 20

A DEALER'S JOURNAL

Januar� 2012Volume 3, Issue 32, Free Publication

The Complete Automotive And Powerspor�s Magazine

Canada's Cor�erPage 24

Guide Listings Page 29 - 33 Dealer Notes

Page 34

Page 2: January 2012 Issue Of A Dealer's Journal

Page 2 www.adealersjournal.biz January 2012 January 2012

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www.adealersjournal.biz Page 3January 2012

Sanford Auto Dealers Exchange Along With Their Very Own Elves Helped Make This Holiday Season Bright For Dealers!

Sanford, Florida - Christmas is a favorite to most of those who celebrate it. The time of year when most people are jolly and the need to buy things is out-weighed by the joy of giving the perfect gift. Pick-ing out a suitable Christ-mas gift for others can be a difficult process however Sanford Auto Dealers Exchange got it right this year with more than $40,000 worth of gifts. Three people beamed with happiness while Sanford Auto Deal-ers Exchange President Mike Tumminello handed over the Grand Prizes to the Winners on December twentieth. This year's Christ-mas celebra-tion included an opportu-nity to win The 1986 Chevrolet Corvette Convertible Pace Car, A Customized Smart Car, A 70 inch

LED TV and many more gifts that were located under the glimmer-ing eighteen-foot Christmas tree

in the lobby. "It's a way of creat-ing holiday spirit and showing our dealers how much we appreciate

their business." said. Jeff Brody, Vice President of Sanford Auto

Dealers Exchange. The Christmas celebration is

the biggest time of the year here however Sanford Auto Dealers Ex-change is also bringing tremen-dous in-novation to the auction experi-ence, and the team there has in-troduced dealers

to some exciting promotions that are done on a weekly basis. “We understand that achieving suc-

cess in life and in business is a lot like putting the pieces of a puzzle together,” says Sanford Auto Dealers Exchange Gen-eral Manager Joe Killory, himself a 24-year veteran of the automotive industry. “The great thing about puzzles is that there is always a solution. We help dealers find

those solutions.” Continued On Page 9

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January 2012www.adealersjournal.biz January 2012Page 4

By: A Dealer's Journal Staff

SMA Alliance Online Platforms Serves Deal-ers As New And Used Auto Sales Increase

SMA Alliance Online Platforms Serves Deal-ers As New And Used Auto Sales Increase

The online space is continually expanding its importance in virtu-ally every industry. The car sales industry is especially realizing the value of online experts to steadily grow sales, even amidst the tough economic climate of today. How-ever, as American’s appear to be opening their wallets again to spending, companies focused in

the online auto sales sector such as SMA Alliance, AutoNation and CarMax should begin to realize strong gains again.

New CarsThe last three months have

propelled new auto sales in the States firmly upward. Industry estimates show about 12.7 mil-lion new autos to be purchased in 2012, the largest amount since 2008 when 13.19 million new cars and trucks were bought. Across the U.S., 11.53 million light vehi-cles have been purchased through November, up 10.4 percent from the same time last year, according to Autodata Corp.

In November alone, about 995,000 passenger cars and light

trucks were sold, up 14 percent from November 2010. Low inter-est rates, fully-stocked new car inventories, and high trade-in val-ues are attributed for the gains.

Used Car MarketingUsed car sales increased in

2010 after a tough 2009. And while most focus goes on new car sales, the pre-owned sector creates liquidity in our economy

with the ratio of new sales to used sales is holding steady around a rate of 1:4. Dealers are well aware of the importance of this used car volume and hitting the net to meet inventory needs and drive clients. Amazingly, estimates from 2009 showed that more than 2 mil-lion units of sales were lost to the lack of inventory (amongst other reasons). Dealers apparently are addressing demand via internet solutions.

The National Independent Automobile Dealers Association’s (NIADA) 2010 Facts and Statistics of the Used Motor Vehicle In-dustry report showed the rapidly increasing use of online marketing to drive sales and generate leads.

Dealers using online media surged from 47.9 percent of respondents in 2008 to 68.6 percent in 2009.

Under the Hood of SMA Alli-ance

While companies like CarMax and AutoNation are household names, there is a smaller firm grabbing-up market share at a re-markable pace. SMA Alliance has been posting astonishing growth

with their unique lead generation technologies as more and more dealers sign-on to access the SMA platform and bolster sales. No-vember proved the acceleration in client growth as 12 new dealer-ships signed in the first two weeks alone. Financial reports showed, the total annualized revenue for SMA increased by $2 million. Contracts with GM Certified deal-ers are providing a major benefit and a contributing factor to their success. As both new and used auto sales escalate and the word continues to spread through-out the industry about SMA, the company’s salient growth should continue its non-linear pattern upward.

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Sanford Auto Dealers Exchange says Customer Service is what they do best. With 2000+ consignments every week from over 50 new car dealers, it’s a must attend sale. Weekly sales are every Tuesday starting at 2:00 pm. Call 407-328-7300 to register.

McNutt Auto Transport is your Auto Transport Service. McNutt is the only Transport Company that offers you the free price quote generator. It’s quick and easy to move your vehicles with the most reliable transport company in the industry. Reliable Quality service is always a guarantee. Call 800-755-2324 or e-mail [email protected].

Quincy Auto Auction has been serving New England with an excellent solution and outstanding customer service for the past 18 years. They are the only auction where every day is dealer apprecia-tion day. Plan to attend one of their Monday sales starting at 11:00 a.m. For more informa-tion contact Mike Cooley at 617-249-5932 or visit them online at www.quincyauction.com.

Carolina Auto Auction can think of no better time than the holidays to express their appreciation. Plan to at-tend the auction which always offers 8 action-packed lanes in their state-of-the-art facilities. Carolina always have what you need, and you can view, pre-bid, and bid live online at www.carolinaautoauction.com. For more sale information call 864-231-7000.

It’s time to rethink auto transportation! ShipCarsNow offers nationwide, door to door service. Call 1-866-207-3360

or register online for their low-est rates www.shipcarsnow.com

Indiana Auto Auction offers 8 action packed lanes each week with over 600+ ve-hicles, 4 lanes available online, weekly promo sales, and on-site floor planning, what more could you want in an Auction! Contact the sales team at 260-489-2776 for more details.

Mid South Auto Auction is the must attend Tuesday auction in Mississippi. For more info call at 601-956-2700.

Dealer Licensing in 21 days. Need help Call Rey at 305-758-9321. With locations all throughout Florida and of-fering services such as Finance License, Corporate Updates, FEIN and Sales Tax Numbers, Bonds and Insurance. Go With The Experts! www.DCSMiami.com

Are you looking for sup-plies for your dealership? Maybe some window stickers? Wheels Auto Supplies has all your dealer supplies covered. Call 800-753-6099 or log onto www.wheelsauto.com

Do you have an antique you need appraised? Are you hosting an antique car auc-tion? Collector Cars will come to you. With over 40 years of experience, do business with someone you know you can trust. Call Lew Lazarus today at 888-980-2477 or 815-983-0006. You can also email him at [email protected].

A Dealer’s Journal is the only automotive and power-sports publication that offers you three for one advertising. Print, Online, and Direct E-mail Marketing for one low monthly price. Contact the sales team at 877-331-4350 or at sales@

The "Happenings" Sectionadealersjournal.biz to secure your place today! We are the Complete Dealers, Auction and Powersport Magazine.

Calling all dealers, auc-tions, and dealer suppliers! If you are not a member of the Florida Independent Auto-mobile Dealers Association you are missing out. With a two for one membership pack-age, you have a voice not only in Florida, but in Washington as well. To join or more infor-mation log onto www.fiada.com

Harrisburg Auto Auction wants to welcome Santander consumer to their Thursday auctions. Plan to attend Penn-sylvania's Largest Indepen-dent Auto Auction at 1100 South York Street in Mechan-icsburg, PA or call 717-697-2222 for more information.

With tax time quickly ap-proaching shouldn't your dealership be registered with Tax Refund Services and their tax max program. Have your customers use their w2 tax forms as their down pay-ment allowing you to sell more cars. To sign up log onto www.taxmax.com or call the team at 866-642-4107.

Attention Dealers, Auc-tions, Transporters, and Sup-pliers; Do you have something going on that you would like to share? An upcoming event or special sale? How about a new product release? Email us at [email protected] and tell us about your upcoming event, sale, or spe-cial. We will run it in the next issue of A Dealer's Journal in both print and online. And don't forget, we are the only automotive and powersports publication for the industry!

January 2012

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www.adealersjournal.biz Page 7January 2012

A Dealer’s JournalThe Complete Automotive And Powersports Magazine

Publisher: Michelle DonesAssistant Publisher: Linda ClemonsEditor: Lynn Rodriguez, Patricia GehringStaff Writers: Nina Way, Angela Thompson & Monica Asencio Advertising Specialist: Sindy Jones, Jennifer White, & Marlene BazanGraphic Designers: Aida Ortiz & Leah MendozaCirculation Manager: Sue Barnes

Corporate Address: 12323 SW 264 Terr Ste 101Homestead, FL 33032877-331-4350 Toll Free

786-347-7480 Fax www.adealersjournal.biz

Hybrid Sports Car Fisker Electrifies BuyersTAMPA , Florida--The Fisker

Karma looks like a Ferrari, drives like a Corvette, and uses gasoline like a Prius.

That's because the Fisker is an electric hybrid, and at 100 mpg is the first hybrid supercar to come to Tampa Bay. Want one? Even if you have the $110,000 for the sticker price, you'll need to get in line.

While the first few cars will be delivered this week, more than 70 people have put down a $5,000 deposit at a Tampa deal-ership for a spot on the waiting list. Nationally, some drivers have waited more than three years for a Fisker.

"So many times I've thought of selling my spot on the list," said Brian Greenstone, the president and chief executive of Pangea Software in Austin, Texas, who achieved success developing video games for the iPhone.

When his Fisker finally left the fac-tory in Finland this autumn, he tracked the cargo ship across the Atlantic.

"One hundred percent of my friends think I'm an idiot for buying this car. Some are happy that I'm the guinea pig."

Greenstone encapsulates the Fisker's appeal.

On one level, the Fisker serves as an example of how the electric car market is rapidly expand-ing in sophistication – with cars ranging from golf cart-sized commuters to hybrid SUVs.

On another level,

the Fisker's sticker price raises the question: Why would someone pay $100,000-plus for an electric car when clearly he can afford $5-a-gallon gasoline?

Like all electric car startups, Fisker has endured some growing pains. Fisker has delayed produc-tion many times during the last several years.

The price has risen by thou-sands of dollars for some buyers, some details of its performance re-main cloudy and there's a healthy debate among car enthusiasts over how many Fiskers the com-pany will be able to manufacture.

Elder Automotive Group, one of only three dealers to sell Fiskers in Florida expects to de-liver about 10 by the end of 2011.

Adding some tension to the mix: Any buyer who gets a Fisker by Dec. 31 can still take a $7,500 tax credit on this April's tax re-

turn, but with deliveries after Jan. 1 owners must wait for their 2013 tax return.

Fisker remains appealing to three main types of buyers, said Rob Elder, president of Elder Au-tomotive Group. There are exotic car collectors who want a new variety for their garage. There are tech-obsessed millionaires who crave the next great gadget. And there are drivers with a political statement to make.

"There are people who can afford any car in the world, but don't want to send another dime to the Middle East," Elder said.

David Woodward of Huntsville, Ala., said he falls into several of those categories. As an Army he-licopter test pilot, he's done three tours in Iraq and one in Afghani-stan. "That means lots of money tax free and not a lot of time to

Continued On Page 22

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Blog About Your Business For Free At www.adealersjournal.biz Now You Can Read A Dealer's Journal Online In PDF Find it at www.adealersjournal.biz under the News! And We Have Advertising Rates Starting As Low As $19.95 Per Month!

And Don't Forget To Find Us On Twitter, Auttr, DealerElite and Facebook.

By: A Dealer's Journal Staff

Continued On Page 26

US Automakers Look To Build On Victories In The New Year

Ford is hoping history can repeat itself with the upcoming launch of the next-generation Fu-sion four-door.

It’s been more than a quarter century since the maker revolu-tionized auto-motive design with the original Taurus sedan. Its wind-swept styling helped Ford domi-nate the huge midsize market segment, and led most competitors to migrate to more aerodynamic designs. The new Fusion, which makes its debut at the Detroit Auto Show, will bor-row many of the visual cues of the recent Ford Evos concept car and, if early reviews are any indication, could help the maker topple the imports that have dominated the midsize segment over the last two

decades.Ford isn’t alone seeing oppor-

tunity in one of the largest and most important segments of the U.S. market. Chevrolet is gunning to gain sales and market share

with the new 2013 Malibu, while Chrysler will use the Detroit Auto Show to reveal the new Dart, the first major new product developed as part of the U.S. maker’s alli-ance with Italy’s Fiat SpA.

“We see the Americans com-ing out with a lot of product that’s not only new but very attention-grabbing,” says Aaron Bragman, a

Detroit-based automotive analyst with IHS.

And it’s not just in the midsize segment, he adds. Detroit’s auto-makers are filling showrooms with an assortment of products that

are de-cidedly more attrac-tive and com-petitive than the market has seen in years, from the newly-updat-ed Ford Escape cross-over to Cadil-lac’s premi

um- luxury XTS and entry-luxury ATS sedans.

“It’s a lot of stuff that’s going to make it a lot more difficult for the Japanese to regain market share,” added Bragman.

That’s good news for the so-called Big Three, but a serious headache for Japan’s top-tier manufacturers. Toyota and Hon-

A line worker assembles an engine for a Ford Focus at the Ford Michigan Assem-bly plant in Wayne, Mich.. Ford is hoping to seize back the midsize segment it once

dominated

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www.adealersjournal.biz Page 9January 2012

In today’s often uncertain and challenging economic times for

both businesses and individu-als, one factor remains stable − the need for transportation. “We work with dealers in a very ac-tive role to help managers and owners increase the value of their organization and grow their enterprise through our auction consignment.” Says President Mike Tumminello. Sanford Auto

Dealers Exchange is nothing less than a Central Florida icon and

has revolu-tionized the automotive

auction industry. Seminole County has had a front-row seat to the meteoric rise of Sanford Auto Dealers Exchanges reputa-tion. A dealer’s only automotive auction that has been family owned and operated since it was founded in

1991. To learn more about this extraordinary auction located in Sanford, Florida log onto sanford-autodealers.com, or call 407-328-7300

Cont: Sanford Auto Dealers Exchange Continued From Page 3

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Page 10 January 2012www.adealersjournal.biz January 2012

Submitted By The Staff Of The Auto Auction Of New England

The People Of The Auto Auction Of New England

Auto Auction of New England closes out 2011 with a deeper understanding of our client’s chal-lenges. Whether they are trying to replenish inven-tory in the most efficient manner or they are trying to liquidate fleets in the least time for the highest profit, 2011 has been a year of continued education. The innovation of new products, services and technology can sometimes be over-whelming. When you finally believe that a particular product is the right fit for your business, you blink and some-thing “newer” and “better” comes on the market. Product research and understanding has taken up a larger part of our day and while we are determined to continue to strive towards the best, the quickest and the newest, we have reconnected with the foundation of the business; the people. Even with the most innovative product in hand, every person is looking for someone to connect the dots for them and create a comfortable atmosphere for turning vehicles into profit and everything else that goes along with that goal.

In 2011, AANE added many new clients to both the consign-ment lanes and the Fleet/ Lease lane. Westlake Financial, Credit Acceptance Corp, Enterprise Hold-ings all came with different ex-pectations and opportunities. We benefitted from every experience those companies have offered and

we were eager to learn the differ-ent approaches that each company has pursued. While sometimes we can get bogged down with trans-portation, reconditioning or con-

dition writing expectations, the lesson is the same. Each repre-sentative is trying to do exactly the same thing we are; move vehicles effectively and profitably.

Marketing has changed in response to industry growth and while we have embraced new channels of communication and information we are always amazed with the power of simple human connection. No email, facebook or

internet blog gets the same reac-tion as a simple “Hello (insert name here, and yes the name is very important).” Computer sys-tems can remember a dealer’s

buying preferences and shoot them an email when the “match-ing” vehicle enters our property but that is no substitute for a phone call that informs a dealer personally that a vehicle he or she may be interested in has just come in and checking it out on Pipeline might be a good idea. For these reasons, we recog-nize that our human capital is incredibly important. We en-courage our employees to have a solution mind set and to recog-nize that customer service is not a department but an attitude. Having high expectations has

shown our clients that we under-stand that they deserve the best and promoted to our employees that they are capable of delivering.

The Auto Auction of New Eng-land runs six lanes every Thursday in Londonderry, NH at 9:15am. Check us out online at www.aane.com or come in and visit. We look forward to meeting you.

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U.S. Worry About Hacking Of CarsImagine this nightmarish pos-

sibility: al-Qaida terrorists remote-ly disabling the brakes on thou-sands of cars racing down a Bay Area freeway during the morning commute, leading to massive chaos, death and destruction. Implausible? Maybe not, some experts warn.

As cars and trucks have be-come laden with brainy devices to control everything from air bags to crash-avoidance systems, the vehicles have become increasingly vulnerable to cyberattacks, ac-cording to recent studies by uni-versity researchers and security companies.

One found that a car's com-puter controls could be remotely accessed through its Bluetooth, Wi-Fi or OnStar connections,

By: A Dealer's Journal Staff potentially allowing terrorists to control the brakes of numerous cars simultaneously, corporate spies to eavesdrop on a motoring executive's phone calls, or thieves to electronically locate, break into and start cars they've targeted to steal. Another showed how a car's tire pressure warning system could be wirelessly tricked into sending false alerts to drivers, which could prompt them to stop and fall prey to robbers following them.

Speculating that villains might short sell an auto company's stock and then cause widespread problems in its cars, Ryan Per-meh, a principal security architect at Intel's (INTC) McAfee division, added, "I can definitely imagine organized crime or potentially even nation-states leveraging

weaknesses in these functions to cause different kinds of havoc."

Although instances of car hacking have been extremely rare, the threat has gotten the attention of automakers.

"We are very, very concerned," said Chrysler spokesman Vince Muniga, adding that it is consult-ing with computer experts to iden-tify "things that may be vulnerable in the future."

Similarly, Ford "is taking the threat very seriously" and "work-ing to ensure that we've developed a product that is as resistant to attack as possible," said Rich Strader, the company's director of information technology, security and storage.

The subject also has gotten the federal government's atten-

Continued On Page 25

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By: Dani Lunsford

Why Car Dealers Should Have A Twitter Page

Most car dealers don’t think it’s important to have a Twitter page, but I am going to tell you otherwise. Twitter has over 200 million users; they get 300,000 new users each day. Twitter is a platform where car dealers must lever-age to improve sales, improve customer service, and to increase your brand. Twitter is a great way to connect with people directly. Car dealers can use this to build relation-ships with people in their community.

20% of Twitters tweets are about products such as invitation for product infor-mation, answers or responses are usually from peers or directly by brand representatives. So if you were tweeting right now you could have people replying to your tweets about your inven-tory or inquiring about where you are located, so they can tell a friend. 44% of twitters users have recommended a product to oth-

ers, so imagine you have tweeted about a new car that has come to your lot and some one looks at it

and knows a friend who is in the market for that vehicle… you have just made a potential sale, at no cost.

Twitter users send more than 55 million tweets per day, that’s 640 tweets per second. You can only image how many people are

on twitter constantly tweeting. If you were one of those people you would drive so much traffi c

to your dealership you would be overwhelmed.

80% of Twitter us-age is on a mobile device, people update anywhere, anytime (imagine what that means for a bad customer experience). As long as you treat you customers with respect imagine what good news they would put out on twitter about your deal-ership. Also, with over 200 million users read-ing tweets everyday your dealership traffi c is bound to double.

You can tweet about your inventory, your sales, or what is happening at your dealer-ship. Twitter has many applica-tions that can help you manage your tweets. If you want to be part of this community and drive traf-fi c to your dealership then sign up for twitter and start tweeting!!!

Local Car Dealer Receives TIME Nomination

Pulaski, TN -- The nomina-tion of John Murrey, dealer at Murrey Chevrolet-Buick-GMC in Pulaski for the 2012 TIME Dealer of the Year award was an-nounced recently.

The 2012 national TIME Dealer of the Year winner will re-ceive a $10,000 contribution for a nonprofi t organization of his or her choice.

The TIME Dealer of the Year award is one of the automobile

industry’s most prestigious and highly coveted honors. Recipients are among the nation’s most suc-cessful auto dealers who must also demonstrate a long-standing commitment to community ser-vice.

Murrey was chosen to rep-resent the Tennessee Automo-tive Association in the national competition one of only 50 auto dealers, from 17,000 nationwide, nominated for the 43rd annual

award. The award is sponsored by TIME Magazine in associa-tion with Ally, and in cooperation with the National Automobile Dealers Association.

Murrey is one of a select group of dealers from across the country who will be honored at the 95th annual National Au-tomobile Dealers Association Convention & Exposition in Las Vegas on February 4th.

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By: Michelle Dunn Author Of The Guide To Getting Paid

Getting Paid: What To Do & How To Do It!

Our economy is in a serious state of dis-function and that is putting small businesses under extreme pressure. Small busi-nesses want to know what to do in order to get paid faster by their customers and exactly how to do it. If your business extends credit you need to protect your cash flow and limit your credit risk. If you have customers that aren’t paying you on time, they are destroying your cash flow and your ability to pay your own bills on time. Here’s what to do and how to do it:

1. What to do: Call every past due customer and ask for payment in full.

How to do it: Start with the larger balance accounts and work your way down the list. Always begin every collection call asking for full payment and work your way down from there. In this economy it may not be feasible for someone to make the full payment so be prepared to offer payment plans. Try asking for half the bal-ance now and the other half in two weeks. Remember to offer a solu-tion to the customer to create a win-win situation for both of you.

2. What to do: Stop shipping orders to customers that owe you money.

How to do it: If a customer is past due and they place a new or-der, put that order on hold or their account on hold until that balance is paid and you re-negotiate their payment terms for the new order. Otherwise you will be in the same situation once this new order be-comes due.

3. What to do: Check every customer’s credit.

How to do it: Because our economy has changed that means your customer’s credit situations have changed. Folks who may have had great credit 3 or 4 years ago may not have such good credit now. Re-evaluate all customers credit limits to limit your risk and help keep your customers out of trouble.

4. What to do: Re-evaluate your payment terms.

How to do it: Get paid sooner by changing your payment terms from net 30 or net 45 by offering an incentive for customers to pay you early. Offer them an early pay discount, such as 2% 10, net 30. This way they will pay your bills first since they can save some money. This helps your customer by saving them money and gets you paid faster by moving your invoice to the top of the payment pile, thus increasing your cash flow.

5. What to do: Fire some cus-tomers.

How to do it: At least once a year you need to take a good look at your customer base and weed out the bad paying customers. Any customer that takes up any of your time or resources by not pay-ing on time is not a good quality customer. Fire them. You want a customer base of customers that order regularly and pay you on time – not customers who pay late, call to place more orders when they owe you money or waste your time explaining to you why they can’t pay on time. Once someone doesn’t pay you on time, you start losing money.

An internationally-known

expert on the topic of credit and collections Michelle Dunn is a leading authority on collecting money to businesses everywhere. Michelle is an award winning au-thor and self syndicated columnist as well as an adjunct professor at Plymouth State University teach-ing credit and collections busi-ness courses. She has worked in the industry for over 25 years and has been named one of the Top 5 Women in Collections for two years as well as being voted as one of the Top 50 most influential collec-tion professionals in her industry. Learn more at www.MichelleDunn.com and www.Credit-and-Collec-tions.com

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NEED LARGE DOWN PAYMENTS?

This Tax Max Marketing Program INCREASES down payments by capturing your customer’s tax refund check!

• Bring W2s and Drive Out Today• Refunds Approaching $10,000• NO Dealership Liability• Fast and Easy for Dealerships• Ability to Print Check at Dealership in Minutes• Use Program to Collect on Past Due Receivables

• Cash Flow Positive Program• Dealer Can Earn Up to $99 for Processing Each Return• Average Refund Last Year was $4,500• 4th Quarter Program... MOVE CARS NOW!

Page 16: January 2012 Issue Of A Dealer's Journal

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Looking for creative designs? Maybe a new logo?

Call A Dealer’s Journal Today.877-331-4350

save time and money.

All artwork is free with the purchase of advertising.

Rotary Lift Gives Away Its 50,000th SmartLift® Inground Lift

Madison, Ind. – As part of the celebration to commemorate the 15th anniversary of SmartLift®, the world’s most popular inground lift, Rotary Lift conducted a cam-paign to give away the 50,000th SmartLift. Thousands of entries were received, and a winner has been drawn: Keith Pasto-rius, service manager of Precision Auto Repair in Mayville, Wisc.

The 50,000th Smar-tLift inground lift is a 10,000 lbs. capacity model that features the patent-pending new Trio™ superstructure. This new design increas-es technician productiv-ity by providing greater drive-through clearance, improved lift-to-vehicle clearance, and extended arm reach. A plaque affi xed to the lift’s superstructure features the “Proven 15/50” cam-paign logo and marks the signifi -cance of the 50,000th SmartLift. Pastorius also received a framed certifi cate recognizing Precision Auto Repair as the giveaway winner. It was presented by the

shop’s local distributor, Oil Equip-ment Company of Madison, Wisc.

“We’d like to thank the dealers and shop owners who have made SmartLift the world’s best-selling inground lift,” says John Rylee,

Rotary Lift director of market-ing. “Customers know they can count on the Rotary Lift SmartLift. It’s the original environmentally friendly inground lift with proven performance in thousands of ser-vice facilities worldwide for more than 15 years.”

When it comes to bay produc-tivity and shop profi tability, noth-

ing beats a SmartLift inground lift. SmartLift inground lifts take up less space than surface lifts, have no above-ground posts to get in the way and offer unrestricted access to all of a vehicle’s service

parts. They also have a lon-ger useful life than surface lifts, providing reliable ser-vice for 30 years or more.

The SmartLift also of-fers a host of environmen-tally friendly features. Its underground components are completely enclosed in a polymer composite hous-ing made of recycled mate-rials. The containment unit protects the environment from any potential leaks, while at the same time pro-tecting the lift itself from corrosion and electrolysis.

The SmartLift also uses less than fi ve gallons of hydraulic fl uid and can operate on bio-based fl uid. SmartLift inground lifts do not rely on expensive and ineffi cient air compressors to operate. Their small, economical motor runs only when the lift is being raised. The lift’s air locks use a minimal

Continued On Page 23

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A Dealer's Journal

PowerSports Section

PAGES 17 - 20

Continued On Page 23

New Snowmobile Shop Caters To Winter Sport Enthusiasts

INDEPENDENCE, Iowa - Paul Bachman prayed for a white Christmas.

As owner of a new Arctic Cat snowmobile and all-terrain vehicle dealership, Maverick Powersports in Independence, that's expected. Snowmobile sales often are influ-enced by Decem-ber snow.

The young entrepreneur was disappointed the ground was bare as December waned, but he said he was optimistic about the long-term success of his business. Bach-man is part of a growing trend of companies catering to the winter sport again, according to snowmobile enthusiasts, reversing years of decline.

"I've done my research, know what my margins are and what the area will support for sales," Bachman said. "We're not oversat-urated. There's tons of potential."

In the early to mid-2000s, snowmobile dealerships statewide fell due to lackluster sales and snow cover. In Northeast Iowa, Weber's Cycle Center in Waterloo

and Leroy's Repair near Nashua, among others, quit selling new sleds in 2007 after decades of having done so.

Iowa averaged a paltry 18.7 inches of snow 2001-02, about

half as much as normal. It wasn't until 2005-06 that the state ex-ceeded 30 inches.

"We had a few years in the early 2000s that the number of dealers dwindled," said Gary Burger, president of the Iowa State Snowmobile Association.

Enthusiasm for riding and selling snowmobiles changed as snowfall especially early in-creased. Weather statistics show Waterloo had 14 inches on the

ground a year ago today and 12 inches on Christmas Day in 2008 and 2009. And the snow stuck around for months. Overall, totals exceeded 40 inches three out of the past four years, state climatol-

ogy records indi-cate.

Early snow gets people ex-cited to ride and buy, Bachman said. This month's persistent rain and warm tempera-tures do not. Yet, the 26-year-old won't let Mother Nature sour his mood.

"To be honest, it's about dealer attitude," Bach-man said. "I'm young and ambi-tious our No. 1

goal is customer service. We defi-nitely need it, snow helps busi-ness. There's going to be down-turns when snow is less than needed. I'm going in knowing it's an up-and-down sport."

Since Maverick Powersports, at 1308 5th Ave. N.E., opened in March, Bachman said sales have been good. Ten new sleds and a dozen ATVs and side-by-sides

Continued On Page 18

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www.adealersjournal.biz January 2012Page 18 January 2012

Continued From Page 17

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have found new homes. Parts, ac-cessories and clothes sales have been brisk, along with repairs, he said. New snowmobiles cost between $7,200 and $14,500.

Despite the slow economic recovery, Bachman says he is confident he and his family, which own Bachman Tool and Die, made a good investment. Several hun-dred thousand dollars was sunk into remodeling one of the fam-ily's manufacturing facilities into a showroom and repair shop and inventory.

As die-hard snowmobilers, the Bachmans said riders are fiercely brand loyal and there wasn't a Cat dealer within 50 miles of Indepen-dence.

"There was a large void in the area, so we decided to be a Cat house," Bachman said. "It's a luxury item, and people will spend on luxury."

Snowmobiling is a financial boon for the state, according to a report prepared for the state snowmobile association.

Burger said the vast majority of Iowans are surprised to learn that snowmobiling generates mil-lions in revenue and a thousand-plus jobs statewide.

He said several new dealer-ships have opened in the last few years, which help the economy.

The website Snowmobile.com reports 21 dealers in the state.

According to the report re-leased Iowa snowmobilers spend

an estimated $76.3 million per year on equipment and activities. More than $50 million stays in-state, while $26 million is spent on trips out of state.

There were 28,265 registered snowmobiles in 2009-10 and an estimated 11,306 families riding, the report said. Nonresidents pur-chased 640 trail permits in 2010, dropping more than a half-million dollars in Iowa, according to the report.

"I think it's very positive the number of dealers coming back," Burger said. "The more snowmo-biles sold, the more fuel is con-sumed and gear purchased ... it has a direct relationship on the economy."

Cont: New Snowmobile Shop Caters To Winter Sport Enthusiasts

Page 19: January 2012 Issue Of A Dealer's Journal

www.adealersjournal.bizJanuary 2012 Page 19

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Page 20: January 2012 Issue Of A Dealer's Journal

www.adealersjournal.biz January 2012Page 20 January 2012

Autoshopper.Com Reaches 1 Million Vehicles And Over 12,000 Dealers

A new Autoshopper.com is rising on the horizon, with the celebration of reaching One Mil-lion vehicles; the company has reversed their Business Model from the historical Print Engine to the all-new Internet Aggregate Site Engine, which includes a low cost, easy to use one-vendor solu-tion for well over 12,000 dealers nationwide.

Apart from just the retail auto industry, Autoshopper.com has expanded its borders to deal with other means of transportation such as, Commercial Trucks, Rv’s, Motorcycle’s, ATV’s and Boats, which includes a free consumer magazine publication, with cir-culation up to 750,000 books a week.

The changes will allow dealers to improve on selling more cars or trucks, by simplifying the process to select different platforms to sell more vehicles through Autoshop-per.com, a new classified syndica-tion and a customized dealer site.

By: Dani Lunsford “Providing access to leading edge applications and technology is important to achieve the best online automotive selling experi-ence,” said Dani Lunsford, Direc-tor of Marketing at AutoShopper.com. “Our new technology makes it easier for our dealers to sell more cars or trucks with us.”

About Autoshopper.comAutoshopper.com. has a 34

year rich history in print and web media and is the parent com-pany to many valued businesses, providing technology, and Web Solutions. They have best in class print publications and web sites for consumers. And do cater to consumer needs by allowing them control of their shopping and buy-ing experience.

Autoshopper.com special-izes in a collection of diversified and comprehensive brands, that provides solutions for buying and selling, autos, trucks, boats, motorcycles, RV’s, and Homes, and now an easy One Vendor-Solution for Auto Dealers. With

this product the award winning programmers and developers have designed an innovative suite of products that will take over 12,000 Independent and/or Cor-porate dealers to the next level in Inventory, Lead Management and Social Solutions including a mar-ket place for the Dealer to shop for leads. They have developed an easy core CRM tool, which is SEO friendly and includes all of the cutting edge tools available on the market.

The management team is grounded in a company that has gained consumer confidence through the high and low times of the ever changing economy. Continued success and growth with the announcement of this new product is expected. There-fore, with the growing audience of Showcase Publications they will maintain a strong foundation of satisfied employees and custom-ers.

Dry Winter Dries Up Business For Local Powesports Dealers

Crivitz, WI - In Marinette County, businesses that rely on snow are having a tough time with this dry winter.

Most years, the Crivitz area is a winter wonderland by the holidays. Usually by this time there's enough snow on the ground that snowmobile trails are buzzing with activity. This dry winter means businesses that rely on snow, like JC Powersports, that sells and fixes snowmobiles, are seeing a 50 percent drop in revenue compared to this time

last year. "There's a lot of people looking for things, but right now they're just looking. Without snow, there's no urgency," Chris Schroeder at JC Powersports said. Schroeder says a large chunk of his business is snowmobile main-tenance, but a board he says is usually full of backlogged service orders is empty.

"People don't ride this stuff, they don't need anything to be fixed. Everything's running, func-tional order, you don't use it as much. Less breakdowns, a lot less

problems, less issues," he said. "Everything is slower. There's a lot less traffic outside. There's a lot less people moving around. Things aren't happening like they typi-cally do this time of year," Herrell said. About to close his store for the winter off-season, Herrell says he wishes he could have ended the year on a high note. "At least get a little bit extra cash to go into the off-season. and when it doesn't happen, it makes it a lot tougher to pay the bills and meet your obligations," Herrell said.

Page 21: January 2012 Issue Of A Dealer's Journal

www.adealersjournal.bizJanuary 2012 Page 21

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www.adealersjournal.biz January 2012Page 22 January 2012

Continued From Page 7

spend it," Woodward said, add-ing that he's been on the Fisker waiting list since January 2008, and also put deposits down on high-end electric motorcycles and a Tesla electric sedan.

"I'm just interested in all that stuff," Woodward said. "And when I retire, I'm looking at establish-ing a chain of electric recharging stations."

While the Toyota Prius or Nis-san Leaf may appeal to budget-

minded drivers looking to trade in their Camry or Altima, the Fisker has an entirely different appeal.

The car has a look, feel and drive much like a very high end Mercedes or Audi supercar, with luxury leather, high-end electron-ics and immense horsepower. With wide tires and a tight sus-pension, the car hugs the road much like a Corvette. Depending on how the driver sets up the car, the Fisker can leap from zero to 60 miles per hour in just a few seconds, and reach a top speed of

more than 100 miles per hour."Within seconds of driving it,

I said, this is smooth," Green-stone said after his first Fisker test drive. "I expect a sports car to be stiff and knock your spine out of whack, but this felt like a Mercedes." Greenstone has driven several electric sports cars, including the Tesla Roadster and said "I hated it."

Still, there are a slew of elec-tric car features in the Fisker. An all-electric drive system has no

gears and gives the car the feel of being pulled down the road like an elevator or monorail. With the flick of a paddle on the steer-ing wheel, the car can turn the brakes into generators to re-charge the batteries.

A set of solar panels on the roof generates enough electricity to run a cooling system for the battery pack. On one side of the car, there's a plug for an elec-tricity hookup, and on the other side a hatch for gasoline for the onboard generator. (Unlike the

Chevy Volt that requires premi-um-grade gasoline, the Fisker can take regular and E85 fuel.)

Just like any cell phone, the Fisker eventually needs a re-charge.

The car has a range of about 50 miles on battery alone, and then runs another 250 miles with a gas-powered, turbocharged generator under the hood – and claims an average fuel efficiency of 100 miles per gallon.

Plugging the car into a 220-

volt station will recharge the car from empty to full in about five to six hours.

For a recharge around town, there are several dozen charging stations going up around Tampa, thanks in part to a $15 million U.S. Department of Energy grant.

As for Greenstone of Aus-tin, he's already pondered what vanity license plate he wants for his Fisker. Choice No. 1 that he doesn't expect to get: "F OPEC."

Cont: Hybrid Sports Car Fisker Electrifies

Page 23: January 2012 Issue Of A Dealer's Journal

www.adealersjournal.bizJanuary 2012 Page 23

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amount of air from a shop’s stan-dard air system.

Lift service times are also slashed with SmartLift. All Smar-tLift maintenance can be per-formed at ground level without removing the lift. Rotary Lift’s patented EasyAccess™ cylinder does not require bleeding and can be serviced in just two hours — that’s 75 percent less time than required for competitive cylinders, providing a signifi cant savings in downtime.

Rotary Lift SmartLift inground lifts are made in the U.S.A. They are third-party tested by ETL and ALI certifi ed to meet ANSI safety and performance standards.

For more information about the Rotary Lift SmartLift, contact your local Rotary Lift distributor, visit www.rotarylift.com or call

(800) 640-5438. You can also fi nd Rotary Lift on Facebook, www.facebook.com/RotaryLift; Twitter, http://twitter.com/RotaryLift; and YouTube, www.youtube.com/RotaryLiftMedia.

About Rotary Lift Rotary Lift is the leading

brand of vehicle lifts and equip-ment designed to increase tech-nician productivity. Founded in 1925 by the inventor of the fi rst automotive hydraulic lift, Rotary Lift offers the broadest line of lifts for use in professional automo-tive service, commercial truck and transit, and enthusiast/residen-tial customer segments. There are more Rotary Lift products used in vehicle repair shops around the world than any other brand.

With an uncompromising commitment to product quality, testing and safety, Rotary Lift’s

products have achieved the repu-tation as the world’s most trusted lifts. A founding member of the Automotive Lift Institute (ALI), Rotary Lift is also the only North American lift manufacturer certi-fi ed to ISO 9001 quality standards.

Rotary Lift is a Vehicle Service Group (VSG) brand. VSG compris-es eight major vehicle lifting and collision repair brands: Rotary Lift, Chief™ Automotive Technologies, Forward® Lift, Direct-Lift®, Han-mecson®, Revolution® Lift, Blitz® and nogra®. Based in Madison, Ind., VSG has operations world-wide. VSG is part of the Engi-neered Systems segment of Dover Corporation (NYSE: DOV), a multi-billion dollar, global producer of innovative equipment, specialty systems and value-added services.

Cont: Rotary Lift Gives Away Continued From Page 16

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www.adealersjournal.biz January 2012Page 24 January 2012

By: Leah Mendoza

Alldata Expands Its Presence In CanadaALLDATA LLC, the leading pro-

vider of manufacturers' automotive repair information and solutions for the professional automotive service and collision repair indus-tries, say it's expanding its direct presence in Canada to better serve its growing customer base. The company will operate as ALLDATA Canada Services Ltd.

"We feel the time is right to strengthen our position in the Ca-nadian market," said Kevin Culmo, ALLDATA's group vice president of sales, operations and strategic planning. "Previously, ALLDATA products were sold through a third

party distributor in Canada. The marketing effort was limited, and many prospective customers were not cognizant of our repair, shop management and customer rela-tions products. We now have a tremendous opportunity to build brand awareness and commu-nicate the advantages of our full ALLDATA product suite to shops throughout the country."

Twenty-five years ago, ALL-DATA was the first to market electronic repair information. Today, its systems are used by more than 80,000 repair shops in North America. Its core product, ALLDATA Repair S3000, provides

original vehicle manufacturer's (OE) diagnostic and repair proce-dures, specifications, diagrams and technical service bulletins on more than 33,000 engine-specific vehicles, along with detailed colli-sion repair procedures.

ALLDATA Manage offers fea-tures proven to increase productiv-ity, the company says. ALLDATA Market helps shops build long-lasting customer relationships.

Canadian subscribers are of-fered billing in Canadian dollars, customer service in both French and English and comprehensive training and support.

Sherwin-Williams Automotive Fin-ishes Canadian Training Focused on Enhancing Productivity and ProfitSherwin-Williams Automotive

Finishes classes and training ses-sions in the first quarter of 2012 will focus on helping Canadian automotive collision professionals enhance productivity, maxi-mize profitability and meet the latest regulations.

The upcoming courses will blend classroom learning with hands-on exercises and training techniques, as well as sound business-building theories. Classes will be held at Sherwin-Williams Automo-tive Finishes training centers or community training facili-ties, located conveniently in Canadian metropolitan areas including Mississauga, Sherbrooke and Vancouver.

According to Bob Leibel, Sherwin-Williams Automotive Fin-ishes director of sales and opera-tions, Canada, the company will provide guidance and share best

By: Leah Mendoza practices on an extensive number of topics for collision repair man-agement and technicians. Classes will include painter certification, the latest AWX waterborne system applications and color blending.

There will also be a class instruct-ing new Sherwin-Williams Auto-motive jobbers.

Additional details regarding 2012 winter scheduling for the training sessions, locations and dates, and specific course descrip-

tions include the following: January 31--AWX Color Ad-

justment and Blending Sher-brooke, Que.

February-- 21 AWX Water-borne Painter Certification, Missis-

sauga, Ont.,February 21--ATX

Refinish System Van-couver, B.C.

March 6--AWX Application and Color Simplicity, Mississau-ga, Ont.

March 6--AWX Colour Adjustment and Blending, Sherbrooke, Que.

March 27--Jobber Level 1, Sherbrooke,

Que.For more information about

Sherwin-Williams Automotive Fin-ishes Canadian training classes, contact Dave Lalonde by phone at 905-890-4222 or fax at 216-586-8679 to register.

Page 25: January 2012 Issue Of A Dealer's Journal

www.adealersjournal.bizJanuary 2012 Page 25

Michelle Dunn is an award winning author, self syndicated columnist, University Professor and has worked in the credit and debt collection industry for over 24 years. She has been named one of the Top 5

Women in Collections 2 years in a row as well as one of the Top 50 most influential collection professionals by her peers. Look for her newest book by WileyPublishing titled, "The Guide to Getting Paid, weed

out bad paying customers, collect on past due balances and avoid bad debt?, available now everywhere.

Visit Michelle online at MichelleDunn.com & Credit-and-Collections.com

Continued From Page 11tion.

"The National Highway Traffi c Safety Administration is aware of the potential for 'hackers' and is working with auto-makers to better under-stand what steps can and are being taken to address the problem," the agency said in a statement, adding that it has asked the Na-tional Academy of Sciences to look into the matter.

Because of consumer demand for entertainment, convenience and safety features in cars, automakers in recent years have greatly beefed up the technology in their ve-hicles. It's not unusual for luxury autos to sport 70 computerized control units -- many featuring microchips made by Silicon Valley companies -- that monitor every-

thing from the engine, transmis-sion and headlights to the cabin temperature, air bags and cruise control.

Some cars even park them-selves, or automatically brake to prevent collisions. But their various wireless connections can enable hackers located some distance away to electronically infi ltrate an automobile and take

virtual control of it, experts have determined.

In a September report about the "emerging risks in automotive

system security," McAfee described the case last year of a disgruntled former em-ployee of a Texas used-car dealership. By accessing the system the dealership used to remotely deactivate cars whose buyers failed to make payments, he created mayhem by blaring the horns and shutting off the engines of more than 100 vehicles.

Other problems could be com-ing down the road.

In a study last year, University of South Carolina researchers in one vehicle caused the tire-pres-sure warning system of another

Cont: U.S. Worry About Hacking

Continued On Page 28

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January 2012www.adealersjournal.biz January 2012Page 26

Continued From Page 8

da, in particular, are desperately counting on 2012 to bring a turn-around after several years of unexpected struggles. The outgo-ing year, in particu-lar, saw them ham-mered by the March 11 earthquake and tsunami that all but shut down the Japa-nese auto industry, the two collectively falling about 1 million units short of original production 2011 pro-duction plans.

With dealers struggling for in-ventory sales were down sharply, Honda expected to end the year with a 1.5 point decline in market share, Toyota’s share plunging as much as 2.5 points. The Detroit makers, on the other hand, will end the year with roughly 47 percent of the market, a gain of about 2 percent-age points. It will be the first year since 1998, in fact, that all of the Big Three will have posted gains.

The question, cautions analyst Bragman, “is whether they can keep that momentum going?”

The Japanese aren't intending to make it easy. They’re ramping up production as rapidly as pos-sible. And they’re rolling out plenty of new product of their own but getting decidedly more mixed re-views than they might have antici-pated in the past. The critical Hon-da Civic, for example, was panned by Consumer Reports magazine. The automaker now rushing an update to market as quickly as possible. “Some of the sales results (for recent new models) have been quite a disappointment,” acknowl-edges Tetsuo Iwamura, CEO of American Honda.

Honda isn’t alone. The new Toyota Camry has generated a largely ho-hum response despite

the most expensive ad campaign in the Japanese brand’s history.

Significantly, the two Asian automakers are now spending more money than ever on rebates, low-interest loans and other incentives a distinct shift in direction for com-panies that used to lambast their Detroit competitors for having to give

away their products.Detroit makers are still put-

ting plenty of “cash on the hood,” but they’ve steadily cut back on the givebacks this past year as offerings like the compact Chev-rolet Cruze and Ford Focus have clicked with consumers. Even if the incentive wars heat up again, the domestic makers are in a bet-ter position to keep up with the competition thanks to recent contracts signed with the United Auto Workers Union. The typical UAW worker now makes a bit over $50 an hour in wages and benefits, down from more than $75 in 2007. Add other concessions and the savings amount to several thousand dollars a vehicle. That's a critical rea-son why Detroit’s collective profits for 2011 will likely top $10 billion after decades of devastating losses and the 2009 bankruptcies of Gen-eral Motors and Chrysler.

On the other hand, Japanese makers have suffered from plung-ing earnings that are expected to remain in the doldrums for at least

the near to mid-term. Complicat-ing matters, the strong yen is not only slashing earnings but forcing companies like Honda and Toyota to shift production off the home islands.

While Detroit may be getting a bit of a reprieve from the relentless onslaught of the Japanese the Big Three can’t rest on 2011 results. Korean carmakers Hyundai and Kia have gained even more share at the expense of the Japanese and are showing a willingness to spend whatever it takes to become dominant global players.

And then there’s Volkswagen, which has shown a newfound strength in the U.S. It may end 2011 as the globe’s largest auto-maker, toppling troubled Toyota.

Indeed, Detroit can no longer afford to focus on just the Ameri-can market. With China now a larger national market than the U.S., it is readily apparent that no single market can make or break or be allowed to make or break a manufacturer. That’s readily ap-parent when one considers that nearly two-thirds of GM sales now come from outside the States.

But the turnaround at home will nonetheless help, especially as the U.S. remains the world’s most profitable automotive market. So, if the Detroit makers can maintain the outgoing year’s momentum in 2012 they should be positioned for the comeback they have so long and so desperately sought.

Cont: US Automakers Look To Build

Page 27: January 2012 Issue Of A Dealer's Journal

BB&T

www.adealersjournal.bizJanuary 2012 Page 27

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www.adealersjournal.biz January 2012Page 28 January 2012

as we say our farewells to 2011 let us not dwell on the should have, would have, and could have been. let 2012 shine the brightest for each of us, and may we travel the road

of prosperity, happiness, and have the best possible year with our families and our friends.

from our families to yoursand all of us at a dealer’s journaland all of us at a dealer’s journaland all of us at a dealer’s journal

we wish you the best this yearand every year!

“happy new year”www.adealersjournal.biz

to send bogus alerts to its dash-board. Because such alerts could prompt drivers to pull over to check their tires, the researchers warned, "this presents ample op-portunity for mischief and crimi-nal activities."

Another troubling fl aw was uncovered by a security tester hired by an unidentifi ed U.S. city, according to the McAfee report. After hacking into police-car cam-era recorders, it said, "he was eas-ily able to upload, download and delete fi les that stored months worth of video feeds."

Still more weaknesses were detailed in a study in August by the Center for Automotive Embed-ded Systems Security, a collabora-tion between UC San Diego and

the University of Washington. It concluded that thieves could wire-lessly command groups of cars to report their GPS coordinates and vehicle identifi cation numbers, enabling the crooks to learn the year, make, model and location of the most expensive ones. Then, it said, they could steal those autos by issuing other wireless com-mands to disable their alarms, unlock them and start their en-gines.

Using a related technique, the study warned, corporate spies could listen in on the phone con-versations of a motoring execu-tive, or, more disturbingly, terror-ists who previously had infected numerous cars with malicious software could later command the vehicles to "simultaneously disen-

gage the brakes when driving at high speed."

André Weimerskirch, CEO of Michigan-based Escrypt, which has been helping carmakers deter hackers, credited manufactur-ers for working to bolster vehicle security. But, he said, some independent dealers selling "after market" auto parts aren't taking the issue as seriously.

And while much has been learned about the ways crooks can compromise cars, Stefan Savage, a computer scientist who participated in one of the recent studies, said it's hard to antici-pate all of the schemes that might be tried in the future, adding, "I would be quite surprised if there are not additional vulnerabilities."

Continued From Page 25

Cont: U.S. Worry About Hacking

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AlabamaSouth Alabama Auto Auction LLC27472 Wilcox Rd Robersdale, AL 36567 Ph: 251-964-7012 Fax: 251-964-7013 E-mail: [email protected] www.mycarauc-tion.net. Sales are every Tuesday and Thursday at 6:30 p.m. with 150+ cars & trucks nightly. GM: Glenn Dealer Registration: Shari or Linda. Auction hours are Tues-day & Thursday 9am - 9pm and Wednesday & Friday 9am -3pm. We are a public auto auction! We are located at I-10 exit 53, be-tween Mobile, AL and Pensacola, FL. We offer details, some me-chanic work, key services, title services, and assistance with transportation and almost any-thing needed to get a vehicle ready for sale!AlaskaDealer's Auto Auction of AlaskaArizonaManheim Tucson ArkansasArkansas Auto AuctionCalifornia CanadaCAG VancouverColorado Colorado Auto AuctionConnecticutCentral Auto Auction 185 Welton Street Hamden, CT. 06517(New Haven)Phone: 203-787-2277 Fax: 203-787-6564 E-mail: [email protected] www.centralaa.com Pres./Gen. Mngr: Peter Saldamarco, V.P./Act-ing Office Mngr:Sally Saldamarco, Sales Mngr: Anthony Saldamarco, Operations Mngr: Michael Sal-damarco, Dealer Liaison: Tori Richnavsky, Ove.Com Coordina-tor: Elise Gallup, Fleet Liquida-tion Specialist for Banks, Credit Unions, Leasing Companies, Rental Companies, Ect. #1 Choice of Commercial Consignors serving New England and New York, Best Pricing, Best Service, and Superior Results. Sales every Tuesday at 10:30 a.m. Dealer Consign, Abso-lutes, Repo's, F/L, New Car Dealer

Trades, Utility Vehicles, Munici-palities, Donation Vehicles, INOP Sale Via Slide Show Live & On-line Thursdays 9 a.m - 4:30 p.m. Sealed Bid Sale, at www.ove.com 24/7. Transport, Detailing, Me-chanical, Body Shop, PDR, Chip & Scuff Touch ups, MAFS, DSC, AFC, Auto Use, Major Credit Cards/Sale Streaming Live at www.centralaa.com Delaware Delaware Auto ExchangeFlorida Dealers Auto Auction Inc. 3728 NE 4th Street Gainesville, FL. 32609 Phone: 352-373-7535Fax: 352-373-1350 E-mail: [email protected] www.DAAFlorida.com General Manager: Bruce Neal. Sales are every Thurs-day Night at 6:00 p.m.

BSC America Tallahassee Auto Auction 5249 Capital Circle, SW Tallahas-see, FL 32305 www.bscamerica.comPhone: 850-878- 6200 Fax: 850-942-9830 E-mail: [email protected] General Manager: Doug Rodriguez Operations: Manager: Mark Carter Sales: Dale Wester Fleet Lease Manager /Online Manager: Kyle Williamson FRIDAY: 11:00am ET Featuring: Approx. 300 cars each week in three lanes. All lanes broadcast live via Simulcast. National Fleet/ Lease accounts include. Wells Fargo Dealer Services, PHH, ARI, Automotive Fleet Management and U-HAUL Fleet sales, many local banks and credit unions. Five day front line sale 2nd and 4th Fri-days. Dealer trades from our area franchise dealers. Full detail shop available on site to clean your vehicles prior to the sale. Post-sale inspections including a complete AutoCheck history. Inop. sale 1st and 3rd Fridays of each month. We accept floor planning through MAFS, AFC, DSC, Carbucks, FMC, World Omni, and others. Virtual solutions include OVE and Smart-Auction - the wholesale market-places open 24/7.

Cocoa Auto Dealers Exchange 500 Cox Road Cocoa, Florida 32926 Phone:321-636-2886 Fax: 321-636-9212 Sales are held ev-ery Thursday @ 4:30 pm.For further information contact GM John Puhl

Sanford Auto Dealers Ex-change 2851 St. Johns Park-way, Sanford, Florida 32772 Phone:407-328-7300 Fax: 407-321-4466 GM: Joe Killory Ext 112 AGM: Richard Galway Ext 113 Fleet Lease: Ed Murphy Ext 122 Floor Plans: Nancy Boren Ext 105. Sale Day is every Tuesday @ 2:00 pm with 2000+ consignments every week from over 50 new car dealers & banks statewide.GMAC Smartlane @ 3pm in lane six and online. Keep it moving with Smart-Auction, sell your inventory all week long. For details call Sean Callahan Ext 104. 70 Acre facil-ity with 6 auction lanes, business center, restaurant, brand new state of the art bodyshop & Recon center. Transportation and on site floor plan companies. www.san-fordautodealers.com

Georgia Perry's Auto AuctionHawaii Manheim Aloha Auto AuctionIdaho Dealers Auto Auction of IdahoIllinois Indiana Manheim Indianapolis3110 South Post Road Indianapo-lis, IN 46239 Phone: 888-354-8299 Fax: 317-862-8623 www.maheim.com GM: Dave "Crockett" Allen, AGM: Angie Baker. TRA Sales Every Tuesday @ 12 pm, Vehicle Sales Every Tuesday @ 12:30 pm, TRA Specialty Sales are the 2nd Tuesday of every month @ 12 pm, RV & Boat Sales are the 1st Tuesday of every month @ 10 am, Specialty PowerSports sales are held the 1st Wednesday every month @ 8:30 am, OVE Specialty PowerSports HDFS Closed sale every 3rd Wednesday @ 9 am - 4 pm, OVE Specialty PowerSports HDFS, HSBC, & Consignment sale

The Auction Guide

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Indiana Auto Auction 4425 West Washington Center Rd. Ft. Wayne, IN 46818 Phone: 260-489-2776 Fax: 260-489-5476 www.india-naautoauction.net Gen. Mgr: Eric Autenrieth Nat. Accounts Mgr: Don Elliot, Fleet/Lease Mgr: Chad Horn Thurs Weekly: 10:00 a.m. Fleet, Repos and Dealer Consignment, 9:00 a.m. Wrecked & Damaged; Tues: 2:00 p.m. MonthlyHD Truck Repo Units featuring: ACC, AMeri-can General, CNAC, First Inves-tors, Hyundai Capital Finance, Pro Fed, RSA, SAC Finance, SCS Credit Corp., Vehicle Remarketing Services, Fleet lease units fea-turing: ARI, Avis/Budget Group, Dollar Thrifty, Emkay, Enterprise RAC, Fleet Street Remarketing llc, Flexco, Nationwide Fleet, Norfolk Southern, PAR North America, Union Bank. Major New Car Dealer Trades Featuring: Bob Rorh-man Auto Group, Kelly Automo-tive Group, Preferred Automotive Group.Iowa West Central Auto AuctionKansas Mid America Auto AuctionKentucky Somerset Auto Auction 4650 S. Hwy 27, Somerset, KY 42501. Phone: 606-679-1072 Fax: 606-679-1022 e-mail: [email protected], www.somerse-tautoauction.com. Dealer Public auction every Friday evening start-ing at 7:00 p.m. Owner/Manager: Jimmie R. Jackson IILouisiana Louisiana's First Choice A.A.Maine Port City Auto AuctionMaryland Bel Air Auto AuctionMassachusetts Quincy Auto Auction196 Ricciuti Dr PO Box 690535 Quincy, MA. 02169 617-773-5000 web site: www.quincyauc-tion.comE-mail: [email protected] 7 days per week, located

just minutes from downtown Boston at the Junction of Rt 3, 93 and 128 only 7 miles from the Mass Pike. Running 5 lanes of Auction Action every Monday at 11:00am. Serving Chase Auto Finance, Enterprise Remarketing, The Quirk Auto Dealers, The Mc-Gee Auto Group and many more. Offering over 600 vehicles weekly. Michigan Flint Auto AuctionMinnesota Mid-State Auto AuctionMississippi Rea Brothers Mid South A.A.Missouri Popular Bluff Auto AuctionMontana Auto Auction of MontanaNebraska Lincoln Auto AuctionNevada Brasher's Reno Auto AuctionNew Hampshire Auto Auction of New EnglandNew Jersey New MexicoManheim New MexicoNew YorkState Line Auto AuctionNorth CarolinaEllis Auto AuctionNorth Dakota ADESA FargoOhio Complete Auto Auction www.completeautoauction.com. 21799 Northwest Parkway, Marysville, OH 43040 Ph: 937-642-1937, Fax: 937-642-1943 Full Service Auc-tion, 25 miles northwest of Colum-bus Ohio. Auctions every Tuesday afternoon at 3:00PM EST, come in person or bid on line through our web site. Vehicles failing to sell on Tuesdays are posted to our Buy It Now site with reduced prices by Thursday. We are the only auc-tion site Honda Financial Services sells at in Ohio! See vehicle run-lists, photos and CRs at We can pick up and deliver. Great rates for Dealer Consignments. Special rates on mechanical and body work for cars bought at our auc-tion. Buy it, fix it, ship it by Friday!Oklahoma Dealers Auto Auction of OKC

Oregon Brasher's Cascade Auto AuctionPennsylvania Mason Dixon Auto Auction 12876 Molly Pitcher Highway Greencastle, PA 17225 Phone: 717-597-3121 Fax: 717-597-0220 E-mail: [email protected] www.mason-dixonaa.comGeneral Manager: Judy Haw-baker Dealer Registration: Cindy Oberholzer +/- 500 units weekly including selections from Frederick Cheverolet, Piazza Management Group, Criswell Chevrolet, Hager-stown Ford,Kent Parson Ford, and Hoffman Chevrolet.Rhode Island Ocean State Auto AuctionSouth Carolina Carolina Auto Auction, Inc. I-85 (Exit27) & Hwy 8, Webb Road Williamston, SC 29697. Ph: 864-231-7000 Fax: 864-231-7900 Every Wednesday @ 10 am, Large weekly consignment. Salvage Sale 1st & 3rd week of every month. Powersports Every 2nd Wednes-day. 70+ acres, 8 Action- Packed lanes. Go to www.carolinaauto-auction.com for run lists, market reports, and online bidding.South Dakota Black Hills Auto AuctionTennessee Chattanooga Auto AuctionTexas Manheim Dallas-Fort WorthUtah Brasher's Salt Lake Auto AuctionVermont Virginia Bryan Buchanan Auto AuctionWashington DAA NorthwestWashington D.C. Capital Auto AuctionWest Virginia Wisconsin Airport Auto AuctionWyoming

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Alabama Roll Seal, Inc.Hicks Auto Air Bag CoversAutoCheckWinns Warranty

Alaska

ArizonaBank One

ArkansasAuto Services Company

California OPENLANEPromotional ProductsSafelite of America Inc.F & I Systems, Inc.TNT Auto Transport

Canada Carmel

Colorado Pass TimeEnviroguard

ConnecticutRVI GroupEarmarkTrivin Inc.

Delaware Master Buyers Service

Florida Millan Auto Salvage & TowingSadisco Of FloridaAutomotive Finance Corp.Auto Auctions Solutions Inc.

Georgia

Hawaii

Idaho American Associated Auc-tioneers

Illinois

CERTIFIED COLLECTOR CAR APPRAISALSThe family has continuous-ly been in the automobile business in Illinois since 1913 & the dealership still inventories some 500+ 1920s-1990s collector type vehicles from projects to show cars in all prices & conditions. Lewis Lazarus, our senior CERTIFIED ap-praiser has beenprofessionally apprais-ing vehicles since 1966 & travels nationwide. He sits on the NADA collector car appraisal guide advisory board & has been sited 3 times in “The Guinness Book of World Records” for cars he’s owned & sold for record prices. Please visit the web site: www.carappraisals.com or e-mail [email protected] 815-983-0163 OR toll free 888-980-2477 voicemail.

IndianaTranswheel CorporationENTEK CorporationAftermarket SolutionsMito CorporationAutolookout Inc

Iowa W.W. College of Auction-eeringBudget Car Rental & Sales

Kansas Blue Book Values

Kentucky

Louisiana

Maine

Maryland Triad Financial

Carcannon East CoastNational Auto Auction As-sociation

Massachusetts Royal Administration Ser-vicesAutoUse

Michigan Time Auto TransportNorthwood UniversityInsight Network A/TAutomotive Credit Corp.

Minnesota Lomen Auto Transport Inc.1216 Scheffer Ave St. Paul MN. 55116 Phone 800-697-0757 Fax 651-698-0811 E-mail [email protected] or online at www.lomen.com Providing Prompt, courteous, reliable, dam-age free delivery since 1975. From 1 car to 1,000 we do it all.

Mississippi

Missouri McNutt Auto Transport 7485 NE 401 Rd Lowry City, Missouri 64763 Phone: 800-755-2324 Fax: 417-644-2920 email:[email protected] www.Mc-NuttTransport.com Serving all contiguous 48 states since 1995. Single units, multiple truckloads, staged service to all auc-tions, best customer ser-vice in the industry

Montana

Nebraska Road Warriors

The Transportation & Suppliers Guide

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The Transportation & Suppliers GuideEasy-Haul Trailers

Nevada Western Funding Inc.

New Hampshire

New Jersey

New Mexico

New York AutomateAllState Security

North CarolinaMendenhall School of Auc-tioneeringN.A.P.A.A.

North Dakota

Ohio Micro21

Oklahoma Oregon

Pennsylvania Guardian Warranty Co

Rhode Island Cisco Performance Auto

South Carolina Chapman Enterprises

South Dakota Owner's Auto Mart

Tennessee ServnetTPC Management

Texas

Utah

Vermont

Virginia East Coast Auto TransportNADA

Washington Electra Start Inc.

Washington D.C. AFSA

West Virginia

Wisconsin

Wyoming

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Lane Information: Vehicle Information:

Dealer Notes:Additional Info:

January 2012

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Same Great Service!

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Page 36: January 2012 Issue Of A Dealer's Journal

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EZ DEALER FINANCE

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