nfm2012 posset key performance indicators for intermodal transportation
TRANSCRIPT
-
8/13/2019 NfM2012 Posset Key Performance Indicators for Intermodal Transportation
1/13
Key Performance Indicators for Intermodal Transportation
Martin Posset (1) , Hans Huslmayer (1) , Prof. Dr. Manfred Gronalt (2)
(1) h2 projekt.beratung KG, Obere Viaduktgasse 10/7, A-1030 Vienna, Austria.
(2) University of Natural Resources and Life Sciences, Feistmantelstrae 4, A-1080 Vienna,Austria.
-
8/13/2019 NfM2012 Posset Key Performance Indicators for Intermodal Transportation
2/13
consortium | WHO did it
content & aim | WHY did we do it
approach | HOW did we do it
result | WHAT did we do
contact|result|approach|content&
aim|
consortium
agenda
-
8/13/2019 NfM2012 Posset Key Performance Indicators for Intermodal Transportation
3/13
PARTNERS
University of natural resources and life sciences, Vienna h2 projekt.beratung KG (consulting company) vienna international airport (air) OEBB Austrian railway company (rail) Schachinger Logistik Holding GmbH (road)
Viadoanu sterreichische Wasserstraen-Gesellschaft mbH(inland waterways)
contact|result|approach|content&
aim|
consortium
consortium
COCKPIIT: Clear, Operable and Comparable Key
Performance Indicators forIntermodal Transportation
-
8/13/2019 NfM2012 Posset Key Performance Indicators for Intermodal Transportation
4/13
INTERMODAL TRANSPORT Multimodal Transport: Carriage of goods by two or more modes of transport. (UN/ECE 2001)
Intermodal Transport: The movement of goods in one and the same loading unit or roadvehicle, which uses successively two or more modes of transport without handling the goods
themselves in changing modes. (UN/ECE 2001)
Combined Transport: Intermodal transport where the major part of the European journey is byrail, inland waterways or sea and any initial and/or final legs carried out by road are as short aspossible. (UN/ECE 2001)
INLAND TERMINALS Inland container terminals ensure efficient turnover (exchange between transport modes: rail |
road and inland navigation) of loading units (containers, swap bodies and semi trailers) inintermodal logistic networks.
PERFORMANCE INDICATORS quantifiable metrics that provide a method for measuring the quality of operation
facilitate the understanding of strengths and support continuous improvement
help in monitoring progress and assist active counteraction against undesirable developments
method for working out the causes and effects that directly and indirectly influence the
achievement of goals and corresponding results.
contact|result|approach|content&
aim|
consortium
content&
aim
DOMAIN1
2
A
B
Begleiteter KombinierterVerkehr
1
2
A
B
Unbegleiteter KombinierterVerkehrunaccompanied
accompanied
Things you cannot measure, you cannot control.Tom DeMarco
-
8/13/2019 NfM2012 Posset Key Performance Indicators for Intermodal Transportation
5/13
INTERMODAL TRANSPORT increasing overload of capacity at intermodal transhipment nodes and the concentration of
freight transport on fewer main hubs show the need to understand the cooperation requirementsbetween all transportation modes
intermodal services and the quality of existing intermodal transhipment nodes will not keep upwith capacity needs
integration of more environmental friendly t ransport modes and the efficient combination oftransport modes
the number of involved actors, the existing diversity and thus resulting complexity.
INLAND TERMINALS terminals have to be evaluated as part of the whole transport system because the effectiveness
and efficiency of these intermodal hubs contributes to the overall competitiveness and
attractiveness of intermodal transports
PERFORMANCE INDICATORS performance indicators of hinterland | inland terminals are often defined on company or group level
which leads to different taxonomies and poor comparability between different locations andcompanies
until today, no inter-sectorally (between rail, road, inland waterway and air transport) acceptedconcept for measuring and evaluating the performance of the different transport modes is available
contact|result|approach|content&
aim|
consortium
content&
aim
PROBLEM DESCRIPTION
-
8/13/2019 NfM2012 Posset Key Performance Indicators for Intermodal Transportation
6/13
PERFORMANCE INDICATORS FOR INTERMODAL TRANSPORTATION
outline the main components of the intermodal freight system
highlight the factors that determine intermodal transport as a complex system
provide a guideline for the definition of comparable performance indicators for
intermodal transport
allow decision makers and interested parties in intermodal transport to analyzeand evaluate (understand) the strengths and weaknesses of the different modesof transport
make the specific strengths and weaknesses of dif ferent transport modescomparable by providing a standardized and comprehensive integrated concept
contac
t|result|approach|content&
aim|
consortium
content&
aim
AIM
-
8/13/2019 NfM2012 Posset Key Performance Indicators for Intermodal Transportation
7/13
STANDARD PROCESSES of the intermodal transport chain and itsactors
INDICATOR FRAMEWORK which enables us to apply this set to
any of the selected sectors of the particular intermodal chain andfinally aggregate them for the whole chain
PERFORMANCE TABLES are structured in such a way that a usermay easily extend it and can further refine the intended indicator set
contac
t|result|approach|content&
aim|
consortium
approach
cockpiit approach
(A)systemd
imension
road
rail
inland
navigation
(C)transportmodeview
-
8/13/2019 NfM2012 Posset Key Performance Indicators for Intermodal Transportation
8/13
containeryard/carrier
placing the load unit
consignor
terminal
consigne
vessel/open sea
stripping
M2
truck / road
train / rail
light grey objects are not considered in detail
truck/roadtrain/rail
inland ship/inland waterway
aircraft/air network
M3
M4
P1
P2
1
E1
E2
P1P2
E1E2M2
M3
M4
prehaulage truck/road endhaulage truck/roa
prehaulage train/rail mainhaulage train/rail endhaulage train/railmainhaulage inland ship/inland waterway
mainhaulage inland aircraft/air network
port,airport
vessel/open sea
23
4
aircraft/airway
P3
shunting
terminal
shunting
Stuffing P: prehaulage M: mainhaulage E: endhaulageT: transhipment T: transhipment
M1 mainhaulage rolling road
shunting shunting
M1
M3 mainhaulage floating road
M3
TN TN
loading unit
contac
t|result|approach|content&
aim|
consortium
approach
standard process
stages
flows DOOR TO DOOR TRANSPORT
-
8/13/2019 NfM2012 Posset Key Performance Indicators for Intermodal Transportation
9/13
contac
t|result|approac
h|content&
aim|
consortium
approach
framework
loadingunit
documentsinformation
transhipment mainhaulageend
haulage
pre
haulage
labourinfrastructure equipment
(1)chain
(3)
process
(4)resource
(2)entity
financialperformance
service qualityperformance
operationalperformance
environmentalperformance
order
door-to-door
(B) performance dimension
PERFORMANCE FRAMEWORK
-
8/13/2019 NfM2012 Posset Key Performance Indicators for Intermodal Transportation
10/13
contac
t|result|approac
h|content&
aim|
consortium
approac
h
performance tables
Focus: the specific element the performance indicator focuses onsystem dimension performance dimension
ID
Indicator name
CATEGORY:
measurement unithourskilogramsliftings...
PARAMETER FOR CALCULATION
detailed specification of parameters
ADDITIONAL INFORMATION |
FURTHER CALCULATIONS
ADVICE | REFERENCE | SEE ALSO
operatorPARAMETER FOR CALCULATION
detailed specification of parameter
Description
Indicator category: The name of the performance indicator / indicator group
Influencing PI Influenced PIIN: Other performance indicators which influence thisperformance indicator
Specification Calculation
COCKPIIT Dimension
Recording
the collection regularity of the performance indicator
OUT: Performance indicators which are influenced by thisperformance indicator
entitiyprocessresource
chain operational performanceservice quality performance
financial performanceenvironmental performance
the detailed description of the performance indicator
121110987654321
1 2 3 41 2
1
1 -52
1 - 365
monthly
quarterlysix-monthly
yearly
weekly
daily
infrastructure equipment labour prehaulage transhipment mainhaulage endhaulage
information loading untis documents
orderdoor-to-door
/
+
-
:
*
divide
add
minus
compare
multiply
1
2
3
TIME
QUANTITY
MONEY
PI
INDICATOR TABLES
-
8/13/2019 NfM2012 Posset Key Performance Indicators for Intermodal Transportation
11/13
contac
t|result|approac
h|content&
aim|
consortium
approach
performance tables
example: chain system dimension
Total order lead time | cycle time
On-time service
Order completeness
Transport lead time
Overall damages | losses | thefts
Delays (arrvials | departures)
Noise
Total transport greenhouse gas emissions (CO2)
Transport and economic development
Total transport cost
1.1.1
1.1.2
1.1.3
1.2.1
1.2.2
1.2.3
1.2.4
1.2.5
1.2.6
1.2.7
- Average order to invoice time- Order to invoice time development
- Percentage of transports on-time
- Percentage of consignments received as contracted- Percentage of loading units received as contracted- Physical accounting correspondence
- Percentage of delays- Percentage of critical delays
- Total origin-destination lead time
- Average origin-destination lead time- Percentage of transports with damages | losses | thef- Percentage of damaged loading units- Damages | losses | thefts per ton-kilometer- Development of damages | losses | thefts | over time
- Percentage of people exposed to noise class 1
- Status | expansion of noise barriers- Percentage of vehicles equipped with noise reduction
- Average diesel consumption- Diesel Co2 per transport- Equipment electricity Co2 per transport- Infrastructure electricity Co2 per transport
- Ton-kilometers GDP ratio
- Total origin-destination transport cost | price | procee- Development of transport cost | price | proceeds over
Performance Indicator
operational
service quality
financial
environmental
(B) performancedimension
financial
environmental
service quality
service quality
service quality
operational
loadingunit
documentsinformation
transhipment mainhaulageendhaulage
prehaulage
labourinfrastructure equipment
(1)chain
(3)process
(4)resource
(2)entity
financialperformance
service qualityperformance
operationalperformance
environmentalperformance
orderdoor-to-door
(B) performance dimension
PERFORMANCE INDICATORS
-
8/13/2019 NfM2012 Posset Key Performance Indicators for Intermodal Transportation
12/13
3 standard processes and 1 framework covering :
3 transport modes:
rail | road | inland waterways + rolling and floating/swimming road
4 system dimensions: chain | entity | process | resource
4 performance dimensions:
operational | service quality | environmental | financal
36 Performance Tables including
96 Performance Indicators 24 chain PIs 13 entiy PIs
14 process PIs 45 resource PIs
contac
t|result|approac
h|content&
aim|
consortium
result
cockpiit concept
consignor
terminal
consignee
vessel/open sea
stripping
M2
e not considered in detail
M3
M4
P1
P2
E1
E2
port,airport aircraft/airway
P3
shunting
terminal
shunting
Stuffing P: prehaulage M: mainhaulage E: endhaulageT: transhipment T: transhipment
shunting shunting
M1
M3
TN TN
loading unit
(4.1)infrastructure
(4.2)equipment
(4.3)labour
(4)resource
(A)syste
m
dimensio
n
focus
INDICATOR TABLES
DOOR TO DOOR TRANSPORTPERFORMANCE FRAMEWORK
PERFORMANCE INDICATORS
-
8/13/2019 NfM2012 Posset Key Performance Indicators for Intermodal Transportation
13/13
University of Natural Resources and Life Sciences, ViennaDepartment of Economics and Social SciencesInstitute of Production and LogisticsFeistmantelstrae 4, 1180 Vienna
http://www.wiso.boku.ac.at/pwl.html
Univ. Prof. Manfred Gronalt | [email protected]
h2 projekt.beratung KG
Obere Viaduktgasse 10/7, 1030 Vienna
http://www.h2pro.at
Martin Posset | [email protected]
Hans Huslmayer | [email protected]
contac
t|result|resulta
pproach|content
&
aim
|consortium
contact