new standards in post macondo perspective€¦ · drilling iwcf compliance training. competence...

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New standards in post Macondo perspective The practical approach on building competency for performance

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Page 1: New standards in post Macondo perspective€¦ · Drilling IWCF Compliance training. Competence assurance Team Based Maintain and add on existing competencies Team development Knowledge

New standards in post Macondo perspective

The practical approach on building competency for performance

Page 2: New standards in post Macondo perspective€¦ · Drilling IWCF Compliance training. Competence assurance Team Based Maintain and add on existing competencies Team development Knowledge

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• Fully owned by A.P. Moller - Maersk Group .

• Independent Learning provider with HQ in

Svendborg , DK

• Focus on the Oil and Gas, Maritime and

Wind industries.

Introducing Maersk Training

•OPEN TO ALL CUSTOMERS

Page 3: New standards in post Macondo perspective€¦ · Drilling IWCF Compliance training. Competence assurance Team Based Maintain and add on existing competencies Team development Knowledge

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Maersk Training Globally

Chennai, India

Svendborg, Denmark Esbjerg, Denmark

Stavanger, Norway Aberdeen, UK

Newcastle, UK

Brazil

Dubai, UAE

Singapore

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Background - Building competency for performance

• An internal task force was established post the Macondo

incident to identify and develop advanced training

simulations with the objectives to:

• Enhance drilling teams ability to handle worst case scenarios

• Pro actively plan and prepare for drilling operations

• Focusing on crew resource management and human factor

aspects

• Joint partnership between Maersk Training and Maersk

Drilling

Page 5: New standards in post Macondo perspective€¦ · Drilling IWCF Compliance training. Competence assurance Team Based Maintain and add on existing competencies Team development Knowledge

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Background - Building competency for performance

•It isn't something new !!!!

• On October 14, 1977, a gas blowout

occurred in the Vagn-l exploratory well

being drilled from the Maersk Explorer

jackup rig.

• Result “Maersk Drilling Training Centre”

• Today “Maersk Training”

Page 6: New standards in post Macondo perspective€¦ · Drilling IWCF Compliance training. Competence assurance Team Based Maintain and add on existing competencies Team development Knowledge

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Vision - Building competency for performance

• To train crews in teams in departments and operations

interactions

• To give a far more realistic training (rig/unit specific)

• To obtain a commercial advantage

• Set new training standards

Page 7: New standards in post Macondo perspective€¦ · Drilling IWCF Compliance training. Competence assurance Team Based Maintain and add on existing competencies Team development Knowledge

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Mission - Building competency for performance

• Development of an advanced drilling simulator

environment enabling team training and competence

development focusing on:

• High standard technical training

• Efficient and safe operations (Emergency response)

• Leadership and team interaction

• People performance

• Succession planning (acceleration programs)

• Sustain company culture and values

Page 8: New standards in post Macondo perspective€¦ · Drilling IWCF Compliance training. Competence assurance Team Based Maintain and add on existing competencies Team development Knowledge

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Achieving Zero Incidents

Behaviour change due to risks.

• People cannot change behaviour or habits, if

they are not aware of risks and correct

behaviour.

• Risks are objective and will be interpreted

individually.

• Not all risks are visible.

• Acknowledge right/wrong behaviour on the

job or in a training situation.

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Achieving Zero Incidents

Behaviour change due to risks.

Culture

• The right feedback after a working/training

session will make decision making feel natural.

• Communication, both in - and between

departments.

Competencies = Experience + Knowledge

• Understanding of operations and underlying

theory makes decisions feel natural.

• Skills decay over time, requiring continuously

practice.

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Performance based training

Behaviour change will be most effective when connected to realistic situations.

• Daily life situations are normally not critical.

• Using simulated scenarios brings people closer to

possible critical situations.

• A high level of realism will increase competencies

and job performance.

Communication

• Both daily and emergency scenarios must be

trained.

Team development

• Training of interdepartmental cooperation for

proper response in daily and critical situations.

Page 11: New standards in post Macondo perspective€¦ · Drilling IWCF Compliance training. Competence assurance Team Based Maintain and add on existing competencies Team development Knowledge

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Competence Maintenance Drilling crew

IWCF

Compliance training.

Competence assurance

Team Based

Maintain and add on existing competencies

Team development

Knowledge sharing in safe environment

Practical experience of tools, theory and methods

Onboard (Option )

1-2 hours online assessments. Multiple choice every 3 months.

1-2 hours onboard simulator exercises every 6 months.

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Learning retention Drilling

IWCF IWCF IWCF IWCF Team

Based

Team

Based

Team

Based

Team

Based

On-

Board

0 year 2 year 4 year 6 year 8 year

Resulting

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TEAM BASED WELL CONTROL The value of team-based training

Page 14: New standards in post Macondo perspective€¦ · Drilling IWCF Compliance training. Competence assurance Team Based Maintain and add on existing competencies Team development Knowledge

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Competence Maintenance Drilling

IWCF

Compliance training.

Competence assurance

Team Based

Maintain and add on existing competencies

Team development

Knowledge sharing in safe environment

Practical experience of tools, theory and methods

Onboard (Option )

1-2 hours online assessments. Multiple choice every 3 months.

1-2 hours onboard simulator exercises every 6 months.

Page 15: New standards in post Macondo perspective€¦ · Drilling IWCF Compliance training. Competence assurance Team Based Maintain and add on existing competencies Team development Knowledge

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Example: Team Based Well Control - Building competency for performance

AD

Driller

LD

STP

Co. Man

Page 16: New standards in post Macondo perspective€¦ · Drilling IWCF Compliance training. Competence assurance Team Based Maintain and add on existing competencies Team development Knowledge

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Learning retention Dynamic Positioning

DP

Certificate

On-

Board

0 year 2 year 4 year 6 year 8 year

Resulting

DP

refresher

DP

refresher

DP

refresher

DP

refresher

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Topics and functionalities that can be trained

• Rig specific drilling operation for Jack Ups, Semi Subs and Drill Ships.

• Bridge and Central Control room: DP, Ballast, general and emergency operation.

• Crane training for Jack Up, Semi Sub, FPSO and construction vessels.

• Engine room general and emergency operation.

• Emergency response for shore base personnel.

• Combination of simulators for team development, communication and emergency awareness.

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Topics and functionalities that can be trained

• Performance Enhancing training for Drillship

• Team based

• Interdepartmental

• Drilling

• Central control room

• Engine room

• Crane

• Subsea

• Emergency room ashore

• Rig Team

Page 19: New standards in post Macondo perspective€¦ · Drilling IWCF Compliance training. Competence assurance Team Based Maintain and add on existing competencies Team development Knowledge

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Performance Enhancing Learning objectives

The main objective is to create and establish sustainable behaviour that supports

and increases rig performance at all levels

Purpose

To establish a no-excuse rig

performance culture based

on a high level of personal

responsibility, strong

operational teams and clear

cross-rig communication.

Behavioural impact

High retention, lower

sickness absence, better

decision behaviour, lower

friction level.

Business impact

Decrease in LTI, increased

uptime, Rig efficiency and

MD client satisfaction.

Learning Objectives – Team Track

Implemented practice of problem solving and decision making in teams

Common approach to trust and team performance

Learning Objectives – Individual Track

Strong personal insights and portable skills for teamwork

Knowledge of own role and impact as a MD rig crew member

Learning Objectives – Full Rig Track

Proven feedback practice at all levels and between all levels

Visual white book with best practices from all operational teams

Page 20: New standards in post Macondo perspective€¦ · Drilling IWCF Compliance training. Competence assurance Team Based Maintain and add on existing competencies Team development Knowledge

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Overview Riser Management

System

simulator

Server exchanging

data

Server exchanging

data

Ballast/fuel

operation

DP

Power/ tank

measurements

RMS

MCS

RMS

Seaflex

Drilling simulator

Rig control room

Engine-, control-, switch

board room

Offshore crane

Communication:

Phone, PA,

Traffic light

Offshore support

vessel bridge/ Tow

master station

RMS

MCS

Page 21: New standards in post Macondo perspective€¦ · Drilling IWCF Compliance training. Competence assurance Team Based Maintain and add on existing competencies Team development Knowledge

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- The balance act between theory and practice

Building competency for performance

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- The balance act between theory and practice

Building competency for performance

Experience as the source of learning

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- The balance act between theory and practice

• There is nothings as practical as a good theory…

Practice

(The Rig)

Theory

(The book)

MOSAIC

(Rig simulation)

Cooperation/Symbiosis MD+MT+UoA (i.e. PHD Situation Awareness – Drill Crews)

Building competency for performance

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Thank you for your attention.

Question ?