New standards in post Macondo perspective
The practical approach on building competency for performance
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• Fully owned by A.P. Moller - Maersk Group .
• Independent Learning provider with HQ in
Svendborg , DK
• Focus on the Oil and Gas, Maritime and
Wind industries.
Introducing Maersk Training
•OPEN TO ALL CUSTOMERS
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Maersk Training Globally
Chennai, India
Svendborg, Denmark Esbjerg, Denmark
Stavanger, Norway Aberdeen, UK
Newcastle, UK
Brazil
Dubai, UAE
Singapore
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Background - Building competency for performance
• An internal task force was established post the Macondo
incident to identify and develop advanced training
simulations with the objectives to:
• Enhance drilling teams ability to handle worst case scenarios
• Pro actively plan and prepare for drilling operations
• Focusing on crew resource management and human factor
aspects
• Joint partnership between Maersk Training and Maersk
Drilling
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Background - Building competency for performance
•It isn't something new !!!!
• On October 14, 1977, a gas blowout
occurred in the Vagn-l exploratory well
being drilled from the Maersk Explorer
jackup rig.
• Result “Maersk Drilling Training Centre”
• Today “Maersk Training”
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Vision - Building competency for performance
• To train crews in teams in departments and operations
interactions
• To give a far more realistic training (rig/unit specific)
• To obtain a commercial advantage
• Set new training standards
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Mission - Building competency for performance
• Development of an advanced drilling simulator
environment enabling team training and competence
development focusing on:
• High standard technical training
• Efficient and safe operations (Emergency response)
• Leadership and team interaction
• People performance
• Succession planning (acceleration programs)
• Sustain company culture and values
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Achieving Zero Incidents
Behaviour change due to risks.
• People cannot change behaviour or habits, if
they are not aware of risks and correct
behaviour.
• Risks are objective and will be interpreted
individually.
• Not all risks are visible.
• Acknowledge right/wrong behaviour on the
job or in a training situation.
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Achieving Zero Incidents
Behaviour change due to risks.
Culture
• The right feedback after a working/training
session will make decision making feel natural.
• Communication, both in - and between
departments.
Competencies = Experience + Knowledge
• Understanding of operations and underlying
theory makes decisions feel natural.
• Skills decay over time, requiring continuously
practice.
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Performance based training
Behaviour change will be most effective when connected to realistic situations.
• Daily life situations are normally not critical.
• Using simulated scenarios brings people closer to
possible critical situations.
• A high level of realism will increase competencies
and job performance.
Communication
• Both daily and emergency scenarios must be
trained.
Team development
• Training of interdepartmental cooperation for
proper response in daily and critical situations.
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Competence Maintenance Drilling crew
IWCF
Compliance training.
Competence assurance
Team Based
Maintain and add on existing competencies
Team development
Knowledge sharing in safe environment
Practical experience of tools, theory and methods
Onboard (Option )
1-2 hours online assessments. Multiple choice every 3 months.
1-2 hours onboard simulator exercises every 6 months.
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Learning retention Drilling
IWCF IWCF IWCF IWCF Team
Based
Team
Based
Team
Based
Team
Based
On-
Board
0 year 2 year 4 year 6 year 8 year
Resulting
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TEAM BASED WELL CONTROL The value of team-based training
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Competence Maintenance Drilling
IWCF
Compliance training.
Competence assurance
Team Based
Maintain and add on existing competencies
Team development
Knowledge sharing in safe environment
Practical experience of tools, theory and methods
Onboard (Option )
1-2 hours online assessments. Multiple choice every 3 months.
1-2 hours onboard simulator exercises every 6 months.
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Example: Team Based Well Control - Building competency for performance
AD
Driller
LD
STP
Co. Man
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Learning retention Dynamic Positioning
DP
Certificate
On-
Board
0 year 2 year 4 year 6 year 8 year
Resulting
DP
refresher
DP
refresher
DP
refresher
DP
refresher
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Topics and functionalities that can be trained
• Rig specific drilling operation for Jack Ups, Semi Subs and Drill Ships.
• Bridge and Central Control room: DP, Ballast, general and emergency operation.
• Crane training for Jack Up, Semi Sub, FPSO and construction vessels.
• Engine room general and emergency operation.
• Emergency response for shore base personnel.
• Combination of simulators for team development, communication and emergency awareness.
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Topics and functionalities that can be trained
• Performance Enhancing training for Drillship
• Team based
• Interdepartmental
• Drilling
• Central control room
• Engine room
• Crane
• Subsea
• Emergency room ashore
• Rig Team
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Performance Enhancing Learning objectives
The main objective is to create and establish sustainable behaviour that supports
and increases rig performance at all levels
Purpose
To establish a no-excuse rig
performance culture based
on a high level of personal
responsibility, strong
operational teams and clear
cross-rig communication.
Behavioural impact
High retention, lower
sickness absence, better
decision behaviour, lower
friction level.
Business impact
Decrease in LTI, increased
uptime, Rig efficiency and
MD client satisfaction.
Learning Objectives – Team Track
Implemented practice of problem solving and decision making in teams
Common approach to trust and team performance
Learning Objectives – Individual Track
Strong personal insights and portable skills for teamwork
Knowledge of own role and impact as a MD rig crew member
Learning Objectives – Full Rig Track
Proven feedback practice at all levels and between all levels
Visual white book with best practices from all operational teams
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Overview Riser Management
System
simulator
Server exchanging
data
Server exchanging
data
Ballast/fuel
operation
DP
Power/ tank
measurements
RMS
MCS
RMS
Seaflex
Drilling simulator
Rig control room
Engine-, control-, switch
board room
Offshore crane
Communication:
Phone, PA,
Traffic light
Offshore support
vessel bridge/ Tow
master station
RMS
MCS
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- The balance act between theory and practice
Building competency for performance
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- The balance act between theory and practice
Building competency for performance
Experience as the source of learning
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- The balance act between theory and practice
• There is nothings as practical as a good theory…
Practice
(The Rig)
Theory
(The book)
MOSAIC
(Rig simulation)
Cooperation/Symbiosis MD+MT+UoA (i.e. PHD Situation Awareness – Drill Crews)
Building competency for performance
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Thank you for your attention.
Question ?