networked and hyperconnected:the new social (and work) operating system

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PewInternet.org Networked and Hyperconnected The New Social (and work) Operating System National Conference of State Legislators October 11, 2012 Lee Rainie: Director, Pew Internet Project Email: [email protected]

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Are you checking email or tweeting or texting as you read this session description? Today, many of us are hyper-connected through the web, mobile technologies and social media.

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Page 1: Networked and Hyperconnected:The New Social (and work) Operating System

PewInternet.org

Networked and Hyperconnected The New Social (and work) Operating System

National Conference of State Legislators

October 11, 2012

Lee Rainie: Director, Pew Internet Project

Email: [email protected]

Page 2: Networked and Hyperconnected:The New Social (and work) Operating System

2

“Tweckle (twek’ul) vt. To

abuse a speaker to Twitter

followers in the audience

while he/she is speaking.”

Page 3: Networked and Hyperconnected:The New Social (and work) Operating System

3

Page 4: Networked and Hyperconnected:The New Social (and work) Operating System

4

we need a tshirt, "I survived the keynote

disaster of 09"

it's awesome in the "I don't want to turn

away from the accident because I might see

a severed head" way

too bad they took my utensils away w/ my

plate. I could have jammed the butter knife

into my temple.

Page 6: Networked and Hyperconnected:The New Social (and work) Operating System

Vote for …

Page 7: Networked and Hyperconnected:The New Social (and work) Operating System

Millennials’ future

• In 2020 the brains of multitasking teens and young adults are "wired" differently from those over age 35 and overall it yields helpful results. They do not suffer notable cognitive shortcomings as they multitask and cycle quickly through personal- and work-related tasks. Rather, they are learning more and they are more adept at finding answers to deep questions, in part because they can search effectively and access collective intelligence via the Internet. In sum, the changes in learning behavior and cognition among the young generally produce positive outcomes.

Page 8: Networked and Hyperconnected:The New Social (and work) Operating System

… or …

Page 9: Networked and Hyperconnected:The New Social (and work) Operating System

Millennials’ future

• In 2020, the brains of multitasking teens and young adults are "wired" differently from those over age 35 and overall it yields baleful results. They do not retain information; they spend most of their energy sharing short social messages, being entertained, and being distracted away from deep engagement with people and knowledge. They lack deep-thinking capabilities; they lack face-to-face social skills; they depend in unhealthy ways on the Internet and mobile devices to function. In sum, the changes in behavior and cognition among the young are generally negative outcomes.

Page 10: Networked and Hyperconnected:The New Social (and work) Operating System

Millennials’ future

Change for the better

52% Change for the worse

42%

Page 11: Networked and Hyperconnected:The New Social (and work) Operating System

Theme - Supertaskers

Page 12: Networked and Hyperconnected:The New Social (and work) Operating System

Theme – New winners/losers

Page 13: Networked and Hyperconnected:The New Social (and work) Operating System

Theme – Distracted

Page 14: Networked and Hyperconnected:The New Social (and work) Operating System

Theme – New brains

Page 15: Networked and Hyperconnected:The New Social (and work) Operating System

The three revolutions that

got us here

Page 16: Networked and Hyperconnected:The New Social (and work) Operating System

Digital Revolution 1: Broadband Internet (85%) and Broadband at home (66%)

Page 17: Networked and Hyperconnected:The New Social (and work) Operating System

Networked creators and curators among internet users

• 69% are social networking site users

• 59% share photos and videos

• 37% contribute rankings and ratings

• 33% create content tags

• 30% share personal creations

• 26% post comments on sites and blogs

• 15% have personal website

• 15% are content remixers

• 16% use Twitter

• 14% are bloggers

• … of smartphone owners, 18% share their locations; 74% get location info and do location sharing

Page 18: Networked and Hyperconnected:The New Social (and work) Operating System

Revolution 2: Mobile – 89% of adults

331.6

Total U.S.

population:

315.5 million

2011

Page 19: Networked and Hyperconnected:The New Social (and work) Operating System

Apps > 50% of adults

22%

29%

38% 43%

0%

10%

20%

30%

40%

50%

Sept 2009 May 2010 August 2011 April 2012

% of cell owners who have downloaded apps

Page 20: Networked and Hyperconnected:The New Social (and work) Operating System

9%

49%

67%

76%

86% 87%

92%

7% 8%

25%

48%

61% 68% 73%

6% 4%

11%

25%

47%

49% 57%

1% 7%

13%

26%

29% 38%

0%

20%

40%

60%

80%

100%

2005 2006 2007 2008 2009 2010 2011 2012

18-29 30-49 50-64 65+

Digital Revolution 3 Social networking – 59% of all adults

% of internet users

Page 21: Networked and Hyperconnected:The New Social (and work) Operating System

Impact on knowledge workers and their constituents

The world is full of networked individuals using (lots of) networked information

Page 22: Networked and Hyperconnected:The New Social (and work) Operating System

Impact on knowledge workers and their constituents

There is an imperative to share and be “on the grid”

Page 23: Networked and Hyperconnected:The New Social (and work) Operating System

Impact on knowledge workers and their constituents

Attention is reallocated

Page 24: Networked and Hyperconnected:The New Social (and work) Operating System

Impact on knowledge workers and their constituents

A “fifth estate” of civic and community actors arises (including citizen “vigilantes”)

Page 25: Networked and Hyperconnected:The New Social (and work) Operating System

Real-time info, just-in-time searches change the process of acquiring and using information … be ready for your closeup

Impact on knowledge workers and their constituents

Page 26: Networked and Hyperconnected:The New Social (and work) Operating System

Impact on knowledge workers and their constituents

Influence is migrating from organizations to networks and new “experts”

Page 27: Networked and Hyperconnected:The New Social (and work) Operating System

Impact on knowledge workers and their constituents

All organizations are under more scrutiny … transparency is a new marker of trust

Page 28: Networked and Hyperconnected:The New Social (and work) Operating System

Closing thoughts from the report on the hyperconnected

• Amber Case, cyberanthropologist, CEO of Geoloqi

“Today and in the future, it will not be as important to internalize information but to elastically be able to take multiple sources of information in, synthesize them, and make rapid decisions. Memories are becoming hyperlinks to information triggered by keywords and URLs. We are becoming ‘persistent paleontologists’ of our own external memories, as our brains are storing the keywords to get back to those memories and not the full memories themselves.”

Page 29: Networked and Hyperconnected:The New Social (and work) Operating System

• Tiffany Shlain, director of the film Connected

“The key will be valuing when to be present and when to unplug. The core of what makes us human is to connect deeply, so this always will be valued. Just as we lost oral tradition with the written word, we will lose something big [in this change], but we will gain a new way of thinking. As Sophocles once said, ‘Nothing vast enters the life of mortals without a curse.’”

Closing thoughts from the report on the hyperconnected

Page 30: Networked and Hyperconnected:The New Social (and work) Operating System

Thank you!