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Netbiz is an independent interactive agency offering creative and media services. Visit www.netbiz.in to know more. Follow us on Facebook: www.facebook.com/netbizLIVE

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NETBIZ  INTRODUCTION  

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NetBiz  uses  digital  pla2orms  for  brands  to  build  rela9onships  with  their  consumers  using  fun,  engaging  and  immersive  tools.  

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•  4  offices  in  2  countries  >  India  &  Singapore  •  Approximately  100  employees  with  an  average  experience  of  3  years  

•  Good  balance  of  Crea9ve  &  Technology  exper9se  •  Maximum  clients  are  Super  Brand.  •  Market  leaders  in  technology  exper9se  amongst  digital  agencies.  

•  Strong  applica9on  development  &  customiza9on  exper9se  

NetBiz  Creden4als  

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STRA

TEGY

 

EXECUTION  

Search  /  Social    Search  Engine  Marke9ng  Search  Engine  Op9miza9on  Social  Channels  Online  Reputa9on  Mgt.  

Crea4ve  /  Content    Crea9ve  Development  /  Execu9on  Usability  Analysis  Designing  Persuasive  Architecture  Custom  Media  Crea9on  

Technology    Developing  project  architecture  &  frameworks    Support  on  MicrosoZ,  PHP,  Java,  Ruby  on  Rails  &  Zend  framework  

Analy4cs    Web  Analy9cs  Social  Analy9cs  Campaign  Analy9cs  

Interac4ve  Services  

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Program  Tracking  Analy4cs  

Customer  Insight  Planning  

Planning  

Program  Tracking  

Customer  Insight  

Analy4cs  

Tools  Capability  

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CLIENTS  

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Client   Since  (Year)  

Kingfisher   2007  

UB  Group   2007  

Pepsi  Holdings   2007  

Unilever   2007  

Titan  (Tata  Group)   2007  

LG   2008  

Godrej   2008  

Kimberly  Clark  (South  East  Asia)   2009  

AIG  (South  East  Asia)   2009  

Key  Clients  

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•  LG  –  www.lgindia.com  –  Maintenance  of  Lgindia.com  website  –  Crea9ve,  Data  Op9miza9on,  New  tools,  CMS  management,  Quality  tes9ng,  Online  

surveys,  etc…  –  CMS  architecture  strategy  &  deployment  

•  Godrej  Group  –  www.godrej.com  –  Godrej  group  website  strategy  and  deployment  –  eComp  analysis  and  Usability  tes9ng  –  CMS  architecture  strategy  &  deployment  

•  Kingfisher  World  –  www.kingfisherworld.com  –  Portal  strategy  (for  Youths  to  engage  with  the  brand)  –  CMS  development  –  Sugges9ng  and  building  brand  assets  –  Maintenance  –  Integra9on  of  social  tools  –  Social  Media  strategy    

Key  Clients  -­‐  Engagements  

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•  Huggies  (Huggies.com.sg  +  all  South  East  Asia  websites)  –  Community  site  strategy  (for  parents)  –  Usability  tes9ng  –  eComp  Analysis  –  Developing  tools  strategy  –  CMS  selec9on  &  Implementa9on  –  Social  Media  Strategy  –  Mobile  Strategy  

•  Kotex  (Kotex.com.sg)  –  Website  crea9ve  produc9on  –  Campaign  Strategy  &  Microsites  –  Social  Media  strategy  –  Social  media  applica9ons  

Key  Clients  -­‐  Engagements  

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All  Clients…  

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PROJECT  EXCELLENCE  MODEL  

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PROJECT  MANAGEMENT  

Planning  /  Strategy  

Deliver  

RESOURCES  

Op9

mize

 

Crea9ve  Produc9on  

Technical  Produc9on  Concept  

Launch  

Defin

e  

PROJECT  EXECUTION  

Project  Excellence  Model  

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We  believe,  great  ideas  comes  from  the  merger  of  Human  values,  Business  &  Technology  

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Human  Values  (Usability,  desirability)  

Business  (Viability)  

Technology  (Feasibility)  

Human  Values  

Need  Findings:  Psychology,  Anthropology,  Sociology    Design  &  Interac4vity  •  Human  Computer  Interac9on  •  Visual  Thinking  •  Design  for  sustainability  •  Art    

Technology  

Defining  feasibility  framework    

Business  

Finance  Marke9ng  

Design  Innova9on  

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PORTFOLIO  

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Website:  www.godrej.com  

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Website:  www.lgindia.com  

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Client:  United  Spirits  Limited  (USL)  

Website:  www.unitedspirits.in  

Deliverables:  Website  design,  development  &  maintenance  

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Client:  Unilever  

Website:  www.ponds.in  

Deliverables:  Website  design,  development  &  maintenance  

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Client:  Unilever  

Website:  kissansoy.netbizlabs.com  

Deliverables:  Website  design,  development  &  maintenance  

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Client:  Talwalkars  

Website:  www.talwalkars.net  

Deliverables:  Website  design,  development  &  maintenance  

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Client:  PepsiCo  

Website:  Kurkure.netbizlabs.com  

Deliverables:  Website  design,  development  &  maintenance  

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Client:  Century  Ply  

Website:  www.centuryply.com  

Deliverables:  Website  design,  development  &  maintenance  

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Client:  Novar9s  

Website:  www.strongandsolidbones.com  

Deliverables:  Website  design,  development  &  maintenance  

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Challenge:    Kotex  introduced  ‘I  Know  Movement’  campaign  to  address  the  physical  changes  that  women  undergo  during  puberty,  which  they  looked  to  amplify  on  various  pla2orms,  genera9ng  huge  buzz,  ensuring  their  maximum  TG  (16  to  24  years)  was  reached.  

Solu4on:    –  Considering  the  TG  was  highly  ac9ve  on  Facebook,  it  

was  an  obvious  choice  –  Engagement  plan  was  implemented  with  interac9ve  

wall  posts  and  applica9ons  –  Facebook  ads  were  u9lized  to  amplify  the  campaign  and  

drive  more  traffic  to  the  fan  page  

Salient  Features:  –  Ensuring  the  applica9on  can  handle  huge  

traffic  to  cater  to  mul9ple  logins  a  given  point  in  9me  

–  Ensuring  high  security  standard  so  that  the  personal  data  shared  is  not  leaked  and  misused  

–  Providing  highest  security  and  supervision  system  to  make  sure  that  the  no  manipula9on  of  results  take  place,  leaving  no  room  for  chea9ng  or  short  cuts;  so  that  the  final  results  are  not  tampered  and  honest.  

Results:  –  40,000  fans  within  6  months  making  it  the  3rd  

most  engaged  and  ac9ve  brand  Fan  page  in  Singapore  

–  800  average  visits  per  day  –  6.30  average  minutes  spent  by  the  user  on  

the  page  

Kotex  –  iKnowMovement  (South  East  Asia)  Social  Media  Marke-ng  

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Challenge:    •  To  establish  NFF  as  a  nuclear-­‐friendly  organisa9on  •  To  reach  out  and  clear  nuclear  myths  •  To  address  nega9ve  men9ons  about  Indian  nuclear  industry  •  To  build  a  strong  pro  nuclear  community  Solu4on:    •  We  created  website  pla2orm,  which  acts  as  knowledge  bank  for  

nuclear  industry  where  industry  experts  write  regularly  and  news  are  updated  daily.  Encourage  people  to  address  their  nuclear  queries.  

•  We  have  used  leading  Indian  Social  Media  channels-­‐  Facebook,  Twiber,  Linkedin,  Google  Plus,  bre.ad  and  SlideShare  to  ensure  maximum  viewership  and  membership.  

•  SEO  and  related  ac9vi9es  are  a  heavily  used  to  ensure  ranking  and  clean  Search  Engine  image  for  NFF  

•  Strong  listening  on  agreed  keywords  for  iden9fying  and  addressing  nega9ve  men9ons  about  NFF  and  Indian  nuclear  news.    

•  Regular  par9cipa9on  in  Twiper  Chat  and  other  discussions..    

Salient  Features:  •  Regular  upda9ng  site  of  content.  •  Check  for  queries  (on  site,  social  media  and  email  

campaign)  and  address  them  •  Apt  and  quick  in  response  mechanism  •  Created  small  but  strong  set  of  influencers  across  

channels  

Results:-­‐  •  No.  of  Nuclear  Friends  within  six  months  (across  channel):-­‐  2500  

•  Avg.  monthly  visitors:-­‐  3000  

Nuclear  Friends  Founda4on  360  degree  SMO,  SEO  and  ORM  

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Challenge:    •  To  iden9fy  and  counter  nega9ve  men9ons  about  GPL.  •  To  protect  brand  and  project  names  on  web.    •  To  ensure  brand  and  project  names  are  not  used  unethically  by  

compe9tors  or  non-­‐channel  partners  in  first  3  pages  of  search  engines  

 Solu4on:    •  Employ  listening  tool  (free  and  paid)  to  capture  all  the  men9ons  

about  Godrej  proper9es  and  its  projects.  •  Get  in  touch  with  the  non-­‐channel  partners  to  take  down  the  

lis9ngs.  Guide  channel  partners  to  use  brand  name  and  designs  correctly.  

•  Keep  stringent  tab  on  the  sites  contacted  for  taking  down  wrong  content.  

Salient  Features:  •  Create  FAQs,  list  of  exis9ng  men9ons  and  way  to  close  them.  •  Arrange  a  mechanism  to  ensure  all  the  content  posted  is  

approved  by  client  and  is  in  sync  with  brand’s  ethics  

Results:  •  Complete  control    over  brand’s  reputa9on  online.  •  Improve  overall  image  of  Godrej  Proper9es  on  social  media  and  

search  engines  •  Only  right  informa9on  about  GPL  is  available  online  

Godrej  Proper4es  Limited  Online  Reputa-on  Management  (ORM)  

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Challenge:    -  Increase  brand  awareness    -  Increase  engagement  with  the  community  (TG-­‐  18  to  25  years)  

on  Social  Media  -  Syndicate  news  &  informa9on  to  the  community  in  a  9mely  

manner  -  Create  a  referral  program  on  Social  Media      Solu4on:    -  We  created  a  strong  virtual  DHL  loop  by  integra9ng  social  

channels  that  students  poten9ally  interact  with  online.  -  On  Facebook  interac9ve  contests,  wall  posts  and  applica9ons  

were  implemented  where  concerns  and  news  about  studying  abroad  were  discussed  and  prizes  were  given  away.  

-  Search  engine  op9mized  blogs  and  ar4cles  were  published  that  guided  the  traffic  to  and  from  Facebook  page.  

-  Leading  forums,  where  students  discuss  educa9on,  were  u9lized  to  link  to  blogs,  ar9cles  and  Facebook.  

-  Facebook  ads  were  u9lized  to  amplify  the  campaign  and  drive  more  traffic  to  the  fan  page.  

Salient  Features:  –  Ensuring:    

•  that  user  was  part  of  the  DHL’s  virtual  loop  •  messages  sent  on  all  social  channel  were  in  sync.  •  ensuring  offline  and  online  ac9vity  go  hand  in  hand  

by  keeping  users  updated.  

 

Results:-­‐  –  Number  of  fans-­‐  2640  (3months)  –  During  contests  fan  interac9on  escalated  by  461%  

DHL  Express  Easy  Student  (India,  Pakistan,  Bangladesh  &  Sri  Lanka)  Social  Media  Marke-ng  

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Challenge:    –  ‘Men  Grooming’    is  not  pursued  as  

‘masculine’  –  Men  are  ignorant  about  their  skincare  

regime  –  Crea9ng  connect  with  TG  (16  to  35  years)  

 Solu4on:    -  We  provided  a  pla2orm  to  men  empowering  them  to  

re-­‐discover  their  spotless  self.    -  The  applica9on  allowed  user  to  upload  his  picture  and  

enhance  it  by  removing  the  blemishes  and  dark  spots  with  our  magic  tool  

-  User  could  then  share  his  ‘new  spotless  avatar’  on  his  wall  and  set  it  as  a  profile  picture.      

Salient  Features:  -  Ensuring  that  applica9on  correctly  detects  the  face  and  

allows  user  to  remove  desired  blemishes  easily.    -  Providing  very  ins9nc9ve  and  interac9ve  interface  to  give  

him  the  product  experience.  

 

Vaseline  –  Be  Prepared  (India)  Applica-on  

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Challenge  :    •  To  encourage  par9cipa9on  in  Mid-­‐Day’s  Smoke  Free  City  

campaign  for  31st  May  2011.    

Solu4on:    -  Facebook  was  used  to  capitalize  on  25000+  fans  of  Mid-­‐Day  

Fan  Page.  -  We  created    a  pic  badge  applica9on  which  could  be  added  to  

their  profile  pic  in  support  of  Smoke  Free  City.  Engagement  plan  was  implemented  with  interac9ve  wall  posts  and  applica9ons  

Salient  Features:  -  Ensuring  the  applica9on  can  handle  huge  traffic  to  cater  to                  mul9ple  logins  a  given  point  in  9me  -  Ensuring  high  security  standard  so  that  the  personal  data                  shared  is  not  leaked  and  misused  -  Captured  and  stored  the  details  about  the  pledges  and                  badges  used  by  the  user  in  our  database.  

 

Results:  (Between  May  18  to  May  31  2011)  -  Applica9on  was  used  by  540  users  -  Boosted  Fan  base  by  61%  from  previous  month    -  Conversion  Rate  of  57%  was  recorded  which  is  

good  as  compared  to  the  standard  conversion  rate  of  28-­‐41%  (as  revealed  by  Facebook).  

MiD  DAY  –  Smoke  Free  City  (India)  Applica-on  

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MOBILE  

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Client: Godrej Properties Ltd. Project: iOS and Android app Launch Date: Ongoing

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Client: Godrej Properties Ltd. Project: iOS and Android app Launch Date: Ongoing

Scope / Deliverables: The deliverables included design and development of: - Independent apps for all Godrej Properties projects - Central CMS which syncs and updates each app with relevant content - A Room Planner tool where customers can visualize their dream home

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Available  on  iTunes  

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Client: Haymarket Media Group Project: iOS and Android app Launch Date: Oct, 2012

Background:  Now  in  its  sixth  year,  the  Digital  Media  Awards  once  again  offer  clients,  agencies  and  media  owners  the  chance  to  display  their  digital  offering.      The  DMAs  are  now  part  of  a  larger  programme  called  “The  Digital  Asia  Fes9val”,  which  presents  a  compelling  programme  of  seminars,  digital  showcases,  networking  in  addi9on  to  the  DMAs.  The  fes9val  is  an  opportunity  for  brands  and  the  online  community  to  reach  into  new  media  and  markets.          Keep  up  to  speed  with  the  DAF's  agenda  including  seminars  and  networking  events.  Be  instantly  updated  about  the  DMA  jury,  shortlists,  winners  and  more.  Share  photos  and  updates  with  friends  and  colleagues.          The  fes9val  is  organized  by  Lions  Fes9vals  and  Haymarket  Media  Asia.         Scope / Deliverables: Development of Apple and Android application for Digital Asia Festival

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Available  on  iTunes  &  Google  Play  store  

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WAP  SITES  

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Client: Audi Project: WAP Site Development

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Client: ITC Project: WAP Site Development

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Client: Saffola Project: WAP Site Development

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Thank  You    Arvind  Jain  Business  Director    |    [email protected]    |    +91  9867019501  

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