© 2012 Ness Technologies

AAA Accredited

IBM Tivoli Business Partner

IBM Professional Services

www.ness.com 2

Ness Technologies Corporate Profile

Global IT services provider

► Revenues exceed $545 million

► 18 countries spanning 4 geographic regions

► Customers in over 20 countries

► About 7,000 employees

Unique capabilities

► Global delivery capability

► Unique software product engineering model

► 12 years of software product development leadership

► Strong partnerships with technology leaders

► Developing & providing state-of-the-art solutions & systems

► 3,500 agile software releases a year

Strong Customer retention – more than 85% of revenue

from existing clients

Combination of established and emerging markets

Leveraging experience and capabilities

www.ness.com

Adding Value across the Lifecycle

Dev

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Dec

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Idea

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Time

• Encapsulated software development

• Extended software development

• Application development

• Product sustenance

• Outsourced QA

• Product line management

• Mobile applications

• BI & data management

• Performance testing

• Engineering optimization

• Roll Out & Configuration

• Customization, & Integration services

• Remote Technical support

• Client Enhancements

• Sustaining engineering

• Test automation in PS

• Refactoring

• Porting and migration

• Engineering effectiveness optimization

• Application portfolio rationalization

• Architecture / design

• Innovation labs

• Rapid prototyping

• UX design

• Data modeling

• Adaptive agile implementation

• Cloud and mobile strategy and architecture

• BI/data management strategy and architecture

Ness Practices

Valu

e

Consulting Software Engineering Professional Services

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Over 500 Diversified Clients Worldwide

Financial Services

Defense & Homeland Security High-Tech, ISVs & others

Other Life Sciences & Healthcare

Public & Utilities

15-20%

25-30%

20-25%

5-10%

10-15%

10-15%

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Global Reach … Local Presence

Increasing global market share

Canada

Netherlands

Czech Republic Slovakia

Switzerland

Romania

United States

Germany

Portugal Hungary

United

Kingdom

Israel Spain

Italy

India

Singapore

Malaysia

Thailand

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Ness IBM Relationships

IBM -Ness Relationship

IBM Software Labs

Worked along with IBM

to build :-

Monitoring

► Netcool Suit

Automation

► Maximo EAM

► Maximo ISM

Control

► TPM

IBM IRCC

IBM’s Re-platforming

Competency Center

.NET to J2EE Websphere

Windows to Linux/AIX

Oracle to DB2

IBM Professional

Services

Demos/Presales

New Product Roll Outs

Integration

Upgrades

Sustenance

Training

B U I L D t o D E P L O Y

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IBM Re-platforming Center of Competence (IRCC)

Services Offered

► Enabling ISV’s to migrate existing applications to IBM platforms

► Stay current with IBM platform changes.

Offshore leveraged re-platforming services

► Reduce Migration Cost substantially

IBM’s go-to partner for re-platforming execution / Factory approach

►Quick access to qualified resources

►Leverages Ness’ proven ISV competencies & best practices in Porting / Migration / Testing

►Results Accelerated go to market

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www.ness.com

Netcool Competency - Brief Summary

Netcool Engineering Center operational since 2004

Product implementation, Testing, Documentation & Support

In Depth understanding of Products and Technologies used

Were part of the IBM Engineering team building Netcool Integrations

Actively helping IBM Pre Sales in Netcool Deployments and Proof of Concepts

Ness

Competency

Netcool

Products

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TNCM

TNPM

Impact

TIP

Probes

Omnibus

ITNM

TBSM

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Netcool - Service Offerings

Deployment of a Network Management Solution.

Support for all the Netcool products.

Development of Netcool Rules files, Probes, Proviso App-packs and Portal PIMs.

Upgrade to the current version of the Netcool product suite.

Training on the products in the Netcool Suite.

Integration of different tools with the current NMS solution.

Migration across different NMS vendor products.

Deployment Review of an existing solution.

Integration with Maximo and other Tivoli products

Custom Reporting

Audit/Review of existing implementations

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Netcool Customers

Deployment Support

► Sprint Nextel

► QWest

► Tata Communication Limited

► MTNL

► KSWAN

► Singapore Airlines

Solution Performance Benchmark

► UBS

POC and Customer Beta program

support

► Tata Communication Limited

Custom Development

► Nortel Networks

► Bharti Airtel

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www.ness.com

Involved Since the IBM acquisition of MRO software

Our practice is lead by the group of 100+ practitioners who

developed (along with IBM engineers) the Maximo 7.x products for

last three years.

Engineers building next generation of Maximo applications including

building appliances and providing Virtualization capabilities

Our team was involved in writing the IBM Redbooks, implementation

guides and best practices for deployment of Maximo 7.1

Actively involved in many Pre-sales, Demos ,Deployments and Proof

of Concepts

Providing technical support to ADP (Accelerated Deployment

Program) to select 25 customer implementations

50+ certified global resources, ready to be deployed worldwide

Proximity to IBM Engineering, Product Management, In-depth

Product knowledge, work-around, limitations, upgrade tools,

roadmaps of the products gives us an unparallel advantage in

deploying these products.

Maximo Competency - Brief Summary

Ness

Competency Maximo

Products

TSAM

TAMIT

CCMDB

TSRM

EAM

TPM / TADDM

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www.ness.com

Services Offerings in Maximo

Deployment & System Integration

► Rolling out of entire Maximo suite of products – EAM, TSRM, CCMDB and TAMIT

► Supporting Integration using MEA with CTI, Oracle, SITA, Netcool and home grown

applications

► New feature customization using Application Designers, Email Listeners, Workflows,

Escalations and Java customization (if needed)

Upgrade

► Support upgrade from 6.2 to 7.x including customers inherent customization, UI

changes and any database changes, leveraging Migration Manager.

Pre-sales, Demos & POC’s:

► Work with Sales / Channel partners to Support any of the above activities.

Training

► Provide training in the functional and technical aspects of the Maximo product

Long-term Maintenance:

► Support existing deployments and manage customer enhancements, including

developing new custom adapters to integrate with externals systems

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Customers Supported – Maximo

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In depth understanding of Tivoli products like TEM, TSM, TIM, TAM, TWS etc

Successfully completed multiple projects with ITM/ITCAM

In depth understating of discovery products like TADD, ILMT, TEM, TPM etc

Completed multiple projects in areas of storage, security etc with various customers in different domains

Actively involved in many Pre-sales, Demos ,Deployments and Proof of Concepts

Some of the customers are:

Storage, Security and beyond……

Ness

Competency

Products

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TADD

TADDM

TSM

TIM, TAM

TEM (BigFix)

TWS

ITM/ITCAM

TBSM

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IT Asset Verification

► Helps optimize IT asset utilization

Improved IT Asset Promotion

► Helps integrate discovered IT Asset with TAMIT

Software License Management

► Helps in ensuring license compliance

Ticket based support

► Cost effecting 24x7 ticket based support model

ILMT deployments

► Helping IBM and non-IBM customers with IBM software’s license compliance

Reporting

► BIRT and Cognos

Auditing

► To ensure foolproof implementation

Solution offerings

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Leveraging EDC’s

Engineering Knowledge

Extended Professional

Services

Partner

Eco-system Enabler

Ness-IBM Relationship: Path to Maturity

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Improving Engineering & Operational Efficiencies

Extending Solution & Services foot print

Strengthening IBM Business Partner Ecosystem

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Working with IBM Tivoli Business Partners

Visibility

Control

Automation

Extend Tivoli Technologies to

Build Products on top of Tivoli Platform

Build Turnkey Industry Solutions

Repeatable Service Offerings

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“One Stop” service provider for Product / Solution "Build to Deployment" Services (Engineering & Professional Services)

Offshore Leverage - Cost savings in engineering and deployment

Time To Market – Leverage engineering best practices to shorten development and testing cycles

Expand Solution foot print to cover entire gamut of Tivoli products - Monitoring - Automation - Control

Certify your products on IBM platform

Keeping your products "current" on the emerging IBM Platforms

Joint Sales Opportunities - Help Up-sell - Cross-Sell existing customers

Increase margins in existing Maintenance contracts

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Services offered to IBM Business Partners

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Proven Engineering experiences in building most of the IBM Tivoli

products

► Monitoring - Netcool Suites

► Automation – Maximo Suites

► Control - TPM suites

Best practices in Engineering - 60+ ISV's (including IBM)

IBM IRCC - Moving non-IBM platform to IBM Platform

Access to development & test environment with IBM infrastructure

Flexible engagement models - BOT, T&M, Managed service

Flexible Geography - Cost benefits + Local Reach in global market

Why Ness?

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Thank You

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