ness - aaa accredited ibm tivoli business partner

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Ness Technologies | IBM Professional Services

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  • 1. IBM Professional Services AAA AccreditedIBM Tivoli Business Partner 2012 Ness Technologies

2. Ness Technologies Corporate ProfileGlobal IT services provider Revenues exceed $545 million 18 countries spanning 4 geographic regions Customers in over 20 countries About 7,000 employeesUnique capabilities Global delivery capability Unique software product engineering model 12 years of software product development leadership Strong partnerships with technology leaders Developing & providing state-of-the-art solutions & systems 3,500 agile software releases a yearStrong Customer retention more than 85% of revenuefrom existing clientsCombination of established and emerging markets Leveraging experience and capabilities 2www.ness.com 3. Adding Value across the Lifecycle Ness PracticesConsultingSoftware EngineeringProfessional Services Engineering effectivenessoptimization Encapsulated software Application portfolio development Roll Out & Configurationrationalization Extended software Customization, & Integration Architecture / design development servicesDevelopment Introduction Innovation labs Application developmentValue Remote Technical supportMaturityIdeation Growth Decline Rapid prototyping Product sustenance Client Enhancements UX design Outsourced QA Sustaining engineering Data modeling Product line management Test automation in PS Adaptive agile Mobile applications Refactoringimplementation BI & data management Porting and migration Cloud and mobile strategy Performance testingand architecture Engineering optimization BI/data managementstrategy and architectureTime www.ness.com 4. Over 500 Diversified Clients Worldwide 15-20%20-25% 10-15%High-Tech, ISVs & othersFinancial ServicesDefense & Homeland Security 25-30%5-10%10-15%Public & UtilitiesLife Sciences & HealthcareOther4www.ness.com 5. Global Reach Local Presence GermanyUnited Netherlands Switzerland Canada Kingdom Czech Republic Slovakia HungaryPortugalRomania United States ItalyIsrael Spain India ThailandMalaysia SingaporeIncreasing global market share 5 www.ness.com 6. Ness IBM RelationshipsIBM -Ness RelationshipIBM Software LabsIBM IRCC IBM ProfessionalWorked along with IBMIBMs Re-platforming Servicesto build :-Competency CenterDemos/Presales Monitoring .NET to J2EEWebsphere New Product Roll Netcool SuitOuts Automation Windows toLinux/AIX Integration Maximo EAMOracle to DB2 Upgrades Maximo ISM ControlSustenance TPM Training BUILD to DEPLOY 6 www.ness.com 7. IBM Re-platforming Center of Competence (IRCC) Services OfferedEnabling ISVs to migrate existing applications to IBM platformsStay current with IBM platform changes. Offshore leveraged re-platforming services Reduce Migration Cost substantially IBMs go-to partner for re-platforming execution / Factory approachQuick access to qualified resourcesLeverages Ness proven ISV competencies & best practices in Porting / Migration / TestingResults Accelerated go to market7www.ness.com 8. Netcool Competency - Brief SummaryNetcoolNessProducts CompetencyNetcool Engineering Center operational since 2004ITNM Product implementation, Testing, Documentation TBSM & Support In Depth understanding of Products and Omnibus Technologies usedProbes Were part of the IBM Engineering team building Netcool Integrations TIP Actively helping IBM Pre Sales in NetcoolTNCM Deployments and Proof of ConceptsImpactTNPM 8www.ness.com 9. Netcool - Service Offerings Deployment of a Network Management Solution. Support for all the Netcool products. Development of Netcool Rules files, Probes, Proviso App- packs and Portal PIMs. Upgrade to the current version of the Netcool product suite. Training on the products in the Netcool Suite. Integration of different tools with the current NMS solution. Migration across different NMS vendor products. Deployment Review of an existing solution. Integration with Maximo and other Tivoli products Custom Reporting Audit/Review of existing implementations9www.ness.com 10. Netcool Customers Deployment Support Sprint Nextel QWest Tata Communication Limited MTNL KSWAN Singapore Airlines Solution Performance Benchmark UBS POC and Customer Beta program support Tata Communication Limited Custom Development Nortel Networks Bharti Airtel10 www.ness.com 11. Maximo Competency - Brief Summary Involved Since the IBM acquisition of MRO software Our practice is lead by the group of 100+ practitioners whoMaximo Ness developed (along with IBM engineers) the Maximo 7.x products for Products Competency last three years. Engineers building next generation of Maximo applications includingEAM building appliances and providing Virtualization capabilities TSRM Our team was involved in writing the IBM Redbooks, implementation guides and best practices for deployment of Maximo 7.1CCMDB Actively involved in many Pre-sales, Demos ,Deployments and Proof of ConceptsTAMIT Providing technical support to ADP (Accelerated Deployment Program) to select 25 customer implementationsTSAM 50+ certified global resources, ready to be deployed worldwideTPM / TADDM Proximity to IBM Engineering, Product Management, In-depth Product knowledge, work-around, limitations, upgrade tools, roadmaps of the products gives us an unparallel advantage in deploying these products.11www.ness.com 12. Services Offerings in MaximoDeployment & System Integration Rolling out of entire Maximo suite of products EAM, TSRM, CCMDB and TAMIT Supporting Integration using MEA with CTI, Oracle, SITA, Netcool and home grown applications New feature customization using Application Designers, Email Listeners, Workflows, Escalations and Java customization (if needed)Upgrade Support upgrade from 6.2 to 7.x including customers inherent customization, UI changes and any database changes, leveraging Migration Manager.Pre-sales, Demos & POCs: Work with Sales / Channel partners to Support any of the above activities.Training Provide training in the functional and technical aspects of the Maximo productLong-term Maintenance: Support existing deployments and manage customer enhancements, including developing new custom adapters to integrate with externals systems12www.ness.com 13. Customers Supported Maximo13 www.ness.com 14. Storage, Security and beyondIn depth understanding of Tivoli products like TEM, TSM, TIM,NessProducts CompetencyTAM, TWS etcSuccessfully completed multiple projects with ITM/ITCAMTEM (BigFix)In depth understating of discovery products like TADD, ILMT,TEM, TPM etc TIM, TAMCompleted multiple projects in areas of storage, security etcwith various customers in different domains TSMActively involved in many Pre-sales, Demos ,Deploymentsand Proof of ConceptsSome of the customers are:TADDMTADD TWS ITM/ITCAM TBSM14www.ness.com 15. Solution offeringsIT Asset Verification Helps optimize IT asset utilizationImproved IT Asset Promotion Helps integrate discovered IT Asset with TAMITSoftware License Management Helps in ensuring license complianceTicket based support Cost effecting 24x7 ticket based support modelILMT deployments Helping IBM and non-IBM customers with IBM softwares license complianceReporting BIRTand CognosAuditing To ensure foolproof implementation15www.ness.com 16. Ness-IBM Relationship: Path to MaturityStrengtheningIBM BusinessPartnerExtending EcosystemSolution &Services foot Eco- printsystemImprovingEngineering &Enabler OperationalEfficienciesExtended Professional Services Partner Leveraging EDCs Engineering Knowledge 16 www.ness.com 17. Working with IBM Tivoli Business PartnersVisibilityExtend Tivoli Technologies to ControlBuild Products on top of Tivoli PlatformBuild Turnkey Industry SolutionsRepeatable Service Offerings Automation17 www.ness.com 18. Services offered to IBM Business Partners One Stop service provider for Product / Solution "Build to Deployment" Services (Engineering & Professional Services) Offshore Leverage - Cost savings in engineering and deployment Time To Market Leverage engineering best practices to shorten development and testing cycles Expand Solution foot print to cover entire gamut of Tivoli products - Monitoring - Automation - Control Certify your products on IBM platform Keeping your products "current" on the emerging IBM Platforms Joint Sales Opportunities - Help Up-sell - Cross-Sell existing customers Increase margins in existing Maintenance contracts 18www.ness.com 19. Why Ness? Proven Engineering experiences in building most of the IBM Tivoli products Monitoring - Netcool Suites Automation Maximo Suites Control - TPM suites Best practices in Engineering - 60+ ISVs (including IBM) IBM IRCC - Moving non-IBM platform to IBM Platform Access to development & test environment with IBM infrastructure Flexible engagement models - BOT, T&M, Managed service Flexible Geography - Cost benefits + Local Reach in global market 19www.ness.com 20. Thank You20

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