&Customized Trainings to Meet the Needs of Your Businesswww.rccc.edu 704-216-3935

Corporate Training Continuing Education

Industrial Maintenance & Safety • AerialLiftTraining • FluidMechanics • LockOut/Tagout • OSHA10HourSafetyCertification • OSHASafetyAwareness(Forklift,Excavation,ConfinedSpace, HealthHazard,etc.) • PipeEstimating • SafeWorkPractices

Mechanical & Electrical • AutoCad • BlueprintReading&AdvancedPlanReading • ElectricalHazardTraining • ElectricMotors&TroubleShooting • HVAC • PCRepair&Maintenance • Plumbing

Employee Enrichment • Basic&AdvancedMathematics • DiversityintheWorkplace • BusinessWriting • Financial&BudgetLiteracyforBusiness&Government • FireProtection/Emergency Preparedness • FirstAid,CPR,andAEDCertification • Presentation&DialogueSkills • SexualHarassmentinthe Workplace • SurvivalSpanish • TechnicalWriting • TimeManagement,Organization&TaskPrioritization • VehicleSafety&DefensiveDriving

Employee Health & Wellness • DangersofPoorHealthHabits(HeartDisease/Stroke/Diabetes/etc.) • ReadingNutritionLabelsforBetterHealth • InfectiousDiseaseControl • StressManagement • ShopHealthy&EatOutHealthy • SeasonalWeatherPrecautions •WeightLossBasics

NavigateForward

Supervisor, Management & Team Development • AcceleratingBusinessDecisions • AchievingYourLeadershipPotential • AdaptiveLeadership • BoostingBusinessResults • BuildinganEnvironmentofTrust • BuildingWinningPartnerships • CoachingforHighPerformance · CoachingforSuccess • CreatingaServiceCulture:TheServiceLeader’sRole • CultivatingNetworksand Partnerships · DelegatingforResults • DevelopingOrganizationalTalent ·DevelopingOthers • DrivingInnovation · EssentialInterviewingSkills • GettingStartedasaNewLeader • GivingRecognition • HandlingChallengingSituationswithCourage • InfluencingforOrganizationalTalent •InfluentialLeadership • LaunchingaSuccessfulTeam • LeadingChange • LeadingHighPerformanceTeams • Leadership:FacilitatingChange • MakingChangeHappen • MakingMeetingsWork

•ManagingPerformanceProblems • MasteringDecisionDynamics • MasteringEmotionalIntelligence • MotivatingOthers • OperatingwithaGlobalPerspective • RapidDecisionMaking • ReachingAgreement • ResolvingConflict • RetainingTalent • ReviewingPerformanceProblems • SettingPerformanceExpectations • StrongStart® • TranslatingStrategyintoResults

Quality Control & Specialized Training • 5SSystem&Strategies • APQP-FMEA-PPAPOverview • BalancedScorecard • Biohazards/HazardousMaterials • CityWorks • EnvironmentalSustainability • GIS-GeographicalInformationSystems • Herbicides101 • ISO/TSInternalAuditing • PrinciplesofLEANprocess • ProblemSolving • ProcessExcellenceSeminars • Productivity&Accountability • ProjectManagement • ServiceInGovernment-YourRole

• SixSigmaintheWorkplace • Statistics • ValueStreamMapping&RootCauseAnalysis

Basic Principles for a Collaborative Workplace · BasicWorkplaceCommunication · ConnectingWithCustomers · DevelopingTeamPlans • DISCProfiling/Myers-Briggs · FacilitatingForResults • GivingandReceivingConstructiveFeedback · GivingRecognition · HandlingEmotionsUnderPressure · HealingCustomerRelationships · IdentifyingWorkPriorities&SettingVerifiableGoals · InfluencingForWin-WinOutcomes · KeepingYourTeamOnCourse-ToolsandTechniques · ManagingYourPriorities · MeetingCustomerUnspokenNeeds · MovingFromConflictTo Collaboration · PersonalStrategiesforNavigating Change · VitalRoleInTeamDecisions

Certificate Programs • CareerReadinessCertification • CustomerService • Supervisory • HumanResourceEssentials • Notary

Computer & IT Certificates • AdobeAcrobat • BasicComputerSkills • Cisco-CCENT,CCNA,CCNP • CompTIA’sA+&Networking • Laptops,Tablets&Smartphones • MicrosoftAccess • MicrosoftExcel • MicrosoftPowerPoint • MicrosoftWord • Photoshop • Quickbooks • TransitiontoMicrosoft2010