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Platform trends “IT’S ALL ABOUT Experience” Ove Anebygd Head of IPTV & Connected Home Ericsson

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Page 1: Multi Screen Media Consumption - Extended Version · Platform trends “IT’S ALL ABOUT Experience” Ove Anebygd Head of IPTV & Connected Home Ericsson

Platform trends“IT’S ALL ABOUT Experience”

Ove Anebygd

Head of IPTV & Connected Home

Ericsson

Page 2: Multi Screen Media Consumption - Extended Version · Platform trends “IT’S ALL ABOUT Experience” Ove Anebygd Head of IPTV & Connected Home Ericsson

Multi Screen Media Consumption - Extended Version | Commercial in confidence | © Ericsson AB 2011 | 2011-02-10 | Page 2 (41)

Media Processing & Transport

Access

Connected Environment &Devices

Back office &Advertising

Video Compression &Headend Infrastructure

Sa

telli

te

Ca

ble

Te

lco

Te

rre

stria

l

Mo

bile

Inte

rne

t

Service Layer &Applications

Service Control &Core Services

Content ManagementWorkflow AutomationService Order MgmtOperations SupportBusiness Support

Consulting,Systems Integration &

Managed Services

Middleware

Devices

ERICSSON TV offering

Page 3: Multi Screen Media Consumption - Extended Version · Platform trends “IT’S ALL ABOUT Experience” Ove Anebygd Head of IPTV & Connected Home Ericsson

Multi Screen Media Consumption - Extended Version | Commercial in confidence | © Ericsson AB 2011 | 2011-02-10 | Page 3 (41)

Business to BusinessTV delivery to the home

OUR Global presence in TV marketsOver 2,000 global customers

Telco TerrestrialCableContributionDistribution

ProgrammerBroadcasterSatellite

Page 4: Multi Screen Media Consumption - Extended Version · Platform trends “IT’S ALL ABOUT Experience” Ove Anebygd Head of IPTV & Connected Home Ericsson

Multi Screen Media Consumption - Extended Version | Commercial in confidence | © Ericsson AB 2011 | 2011-02-10 | Page 4 (41)

the television industry is evolvingSmall & Portable

Big & Fixed

WITHIN 5 YEARS 90% OF ALL NETWORK

TRAFFIC WILL BE VIDEO

THE NETWORKED SOCIETY - 50 BILLION

CONNECTED DEVICES

A NEW ERA OF DEVICES IN ALL

SIZES

› By 2020, 50 billion devices will be connected

› New consumer behaviors such as social networking and multiscreen video consumption are growing steadily

› Network traffic will grow a hundredfold, capacity must keep pace with video as the main driver

› New business models based on innovative and future thinking will be necessary to stay competitive

TV Centric Video Expands to media delivery to any device

Page 5: Multi Screen Media Consumption - Extended Version · Platform trends “IT’S ALL ABOUT Experience” Ove Anebygd Head of IPTV & Connected Home Ericsson

Multi Screen Media Consumption - Extended Version | Commercial in confidence | © Ericsson AB 2011 | 2011-02-10 | Page 5 (41)

Ericsson Consumer labs

300MSAMPLE OF Users that WE SURVEY EVERY YEAR

Source: Ericsson Consumer Lab 2010, Digital Ethnography, Kansas State University

Page 6: Multi Screen Media Consumption - Extended Version · Platform trends “IT’S ALL ABOUT Experience” Ove Anebygd Head of IPTV & Connected Home Ericsson

Multi Screen Media Consumption - Extended Version | Commercial in confidence | © Ericsson AB 2011 | 2011-02-10 | Page 6 (41)

Qualitative and quantitative52 households / 7000+ TV viewers

Qualitative & quantitativeOnly quantitative

Source: Ericsson ConsumerLab MSMC-study 2010

Page 7: Multi Screen Media Consumption - Extended Version · Platform trends “IT’S ALL ABOUT Experience” Ove Anebygd Head of IPTV & Connected Home Ericsson

Multi Screen Media Consumption - Extended Version | Commercial in confidence | © Ericsson AB 2011 | 2011-02-10 | Page 7 (41)

We ARE IN A transition period

› Consuming TV/Video is very popular and people are today spending up to 35% of their leisure time on watching content

Consumers are currently…› Exploring new TV/Video technologies› Enriching the viewing experience › Creating new consumption patterns

…meaning:› TV/Video consumption is fragmented and complex› Few established consumption patterns› A trial and error market with lots of curiosity around

Source: Ericsson ConsumerLab MSMC-study 2010

Page 8: Multi Screen Media Consumption - Extended Version · Platform trends “IT’S ALL ABOUT Experience” Ove Anebygd Head of IPTV & Connected Home Ericsson

Multi Screen Media Consumption - Extended Version | Commercial in confidence | © Ericsson AB 2011 | 2011-02-10 | Page 8 (41)

On demand is here to stay…

› More than 70 % are “time-shifting” on a weekly basis (streaming, downloading or watching recorded broadcast TV)

› More than 50% are using internet based on demand TV/video every week

› Google search results…– “Online TV shows free”: 677

million hits– “Web TV free”: 495 million hits 19

36

41

45

48

57

62

93

0 20 40 60 80 100

Watch PPV

Watch streamed OD movies

Watch DL content

Watch streamed OD TVprogrammes

Watch DVD/VHS/Blu-ray

Watch short video clips

Watch rec broadcast TV

Watch scheduled broadcast TV

Weekly use of different TV/video distribution channels (%)

Consumption of on demand content is growing rapidly - and there is no return…

Source: Ericsson ConsumerLab MSMC-study 2010Base: ALL

Page 9: Multi Screen Media Consumption - Extended Version · Platform trends “IT’S ALL ABOUT Experience” Ove Anebygd Head of IPTV & Connected Home Ericsson

Multi Screen Media Consumption - Extended Version | Commercial in confidence | © Ericsson AB 2011 | 2011-02-10 | Page 9 (41)

Paying for TV and VideoShare of time vs. share of wallet

› The investments in money is not proportional to invested time› Future share of wallet will more likely resemble the actual share of time

Broadcasted TV/Video

(Basic+Premium TV)

43%

PPV2%

On demand/time

shifted TV/Video

55%

$52/month 25 hours/week

Base: ALL

Average share of spending on TV/Video

Share of time watching TV/Video (inside the home)

Source: Ericsson ConsumerLab MSMC-study 2010

Page 10: Multi Screen Media Consumption - Extended Version · Platform trends “IT’S ALL ABOUT Experience” Ove Anebygd Head of IPTV & Connected Home Ericsson

Multi Screen Media Consumption - Extended Version | Commercial in confidence | © Ericsson AB 2011 | 2011-02-10 | Page 10 (41)

What type of devices do we use

Each Screen performs a roll in the consumer’s lives and all are part of the Entertainment puzzle

TV

(Regular or Flat Screen)

12,4h/week

PC

(Desktop or laptop)

8,6h/week

Tablet

4,6h/week

Mobile Devices

(eg iPort, PSP, Smart Phone)

2,8h/week

› Values– Entertaining

– High Quality

– Simple but changing

– Lean back experience

› Usage– Relaxation

– Entertainment

– Shared Experience

› Values– Free and

unlimited content– Private screen– Lean Forward– Interaction

› Usage– Active – Multi Purpose– Multitasking– Private

consumption

› Values– Free and

unlimited content

– Private screen

– Lean Forward

– Interaction

› Usage– In-transit screen

– While waiting

– Medium viewing window.

– Multi Purpose

– Multitasking

› Values– Kill time– Urgent – Only option

› Usage– In-transit screen– While waiting– Traveling

entertainment– Short viewing

window

Page 11: Multi Screen Media Consumption - Extended Version · Platform trends “IT’S ALL ABOUT Experience” Ove Anebygd Head of IPTV & Connected Home Ericsson

Multi Screen Media Consumption - Extended Version | Commercial in confidence | © Ericsson AB 2011 | 2011-02-10 | Page 11 (41)

Drivers for connecting PC and TV

Base: Have connected a computer to a TV screen

2

8

14

15

16

16

17

47

52

67

70

Other reasons:

Same screen for PC andTV (only have one)

Others wanted toconnect them

To browse Internet onmy TV

I was curious

I read about it anddecided to try

I was inspired by firendswho had

To show pictures on theTV screen

To watch "PC" contenttogether with others.

To watch "PC" contentmore comfortable

To get a larger screen

Experience and social aspects are heavy triggers for merging the TV and PC

Source: Ericsson ConsumerLab MSMC-study 2010

Page 12: Multi Screen Media Consumption - Extended Version · Platform trends “IT’S ALL ABOUT Experience” Ove Anebygd Head of IPTV & Connected Home Ericsson

Multi Screen Media Consumption - Extended Version | Commercial in confidence | © Ericsson AB 2011 | 2011-02-10 | Page 12 (41)

barriers for connecting PC and TV

- Awareness of alternatives

Aware of alternative way to watch TV

- Access to ”Time-shift” features

- Knowledge

- Interest

On demand/time shift usage

- Know-how

- Awareness of possibility

- Fear of the task

Decision to connect the TV and PC

- To old TV

- No cable

- Astethical reasons

- To far away

- Cost

Access to required technology

Barriers(Examples)

- Complicated navigation

- Separating private and social usage

- Time, if not permanently connected

- Online content becomes pixelated on large screens

TV and PC connected

Step 1

Step 2

Step 3

Step 4

Step 5

› Connecting the PC and the TV is still way to complicated for the majority of people.

› Even when one have managed it, there are still some issues and problems left

Source: Ericsson ConsumerLab MSMC-study 2010

Page 13: Multi Screen Media Consumption - Extended Version · Platform trends “IT’S ALL ABOUT Experience” Ove Anebygd Head of IPTV & Connected Home Ericsson

Multi Screen Media Consumption - Extended Version | Commercial in confidence | © Ericsson AB 2011 | 2011-02-10 | Page 13 (41)

The future of “TV” is centered around experiencing

Source: Ericsson ConsumerLab MSMC-study 2010

Leaving the TV and the PC world behind, entering the experience world

› Convenience› Comfortable› Social› Large screen

TV-screen PC-screen

› “All” content› On demand› Private › “Free”

TECHNOLOGYoriented

What, when, whereand how I want

My screen(s)

EXPERIENCEoriented

› My personal TV/Video experience

› Combining drivers from both (all) worlds

Page 14: Multi Screen Media Consumption - Extended Version · Platform trends “IT’S ALL ABOUT Experience” Ove Anebygd Head of IPTV & Connected Home Ericsson

Multi Screen Media Consumption - Extended Version | Commercial in confidence | © Ericsson AB 2011 | 2011-02-10 | Page 14 (41)

Ericsson TV vision

Personalized

Interactive

Communication

Page 15: Multi Screen Media Consumption - Extended Version · Platform trends “IT’S ALL ABOUT Experience” Ove Anebygd Head of IPTV & Connected Home Ericsson

Multi Screen Media Consumption - Extended Version | Commercial in confidence | © Ericsson AB 2011 | 2011-02-10 | Page 15 (41)

The touch Screen TV Tablet

Page 16: Multi Screen Media Consumption - Extended Version · Platform trends “IT’S ALL ABOUT Experience” Ove Anebygd Head of IPTV & Connected Home Ericsson

Multi Screen Media Consumption - Extended Version | Commercial in confidence | © Ericsson AB 2011 | 2011-02-10 | Page 16 (41)

The touch Screen TV Tablet

› Touch screen remote– Use it as a TV/EPG remote control

(without interrupting the TV experience)

– One control for all devices connected to the TV

› Internet on the small screen– Browse Internet on the small screen

– Shift/clone small screen content to the large screen

› Small screen TV– Watch TV everywhere inside the home

– Watch something else in parallel

Source: Ericsson ConsumerLab MSMC-study 2010

Page 17: Multi Screen Media Consumption - Extended Version · Platform trends “IT’S ALL ABOUT Experience” Ove Anebygd Head of IPTV & Connected Home Ericsson

Multi Screen Media Consumption - Extended Version | Commercial in confidence | © Ericsson AB 2011 | 2011-02-10 | Page 17 (41)

The touch Screen TV Tablet service ranking

15

18

19

13

17

18

19

21

22

23

22

22

6

6

6

7

5

5

17

11

8

0% 20% 40% 60% 80% 100%

Small Screen TV

Internet on thesmall screen

Touch screenremote

7 - Very interested 6 5 4 3 2 1 - Not at all interested / don't know

› Ease of use, control and enabling Internet in the TV without disturbing the experience is attractive!

When thinking about the different services/options in the concept. How interested would you be in having a portable, wireless touch screen that allowed you to do all the following things:

37% (top2)

35% (top2)

28% (top2)

Base: ALLSource: Ericsson ConsumerLab MSMC-study 2010

6

6

6

Page 18: Multi Screen Media Consumption - Extended Version · Platform trends “IT’S ALL ABOUT Experience” Ove Anebygd Head of IPTV & Connected Home Ericsson

Multi Screen Media Consumption - Extended Version | Commercial in confidence | © Ericsson AB 2011 | 2011-02-10 | Page 18 (41)

The touchscreen TV Tablet unlocks new potential

Page 19: Multi Screen Media Consumption - Extended Version · Platform trends “IT’S ALL ABOUT Experience” Ove Anebygd Head of IPTV & Connected Home Ericsson

Multi Screen Media Consumption - Extended Version | Commercial in confidence | © Ericsson AB 2011 | 2011-02-10 | Page 19 (41)

Home Screen

Page 20: Multi Screen Media Consumption - Extended Version · Platform trends “IT’S ALL ABOUT Experience” Ove Anebygd Head of IPTV & Connected Home Ericsson

Multi Screen Media Consumption - Extended Version | Commercial in confidence | © Ericsson AB 2011 | 2011-02-10 | Page 20 (41)

Program guide

Page 21: Multi Screen Media Consumption - Extended Version · Platform trends “IT’S ALL ABOUT Experience” Ove Anebygd Head of IPTV & Connected Home Ericsson

Multi Screen Media Consumption - Extended Version | Commercial in confidence | © Ericsson AB 2011 | 2011-02-10 | Page 21 (41)

Video on Demand

Page 22: Multi Screen Media Consumption - Extended Version · Platform trends “IT’S ALL ABOUT Experience” Ove Anebygd Head of IPTV & Connected Home Ericsson

Multi Screen Media Consumption - Extended Version | Commercial in confidence | © Ericsson AB 2011 | 2011-02-10 | Page 22 (41)

Personal media

Page 23: Multi Screen Media Consumption - Extended Version · Platform trends “IT’S ALL ABOUT Experience” Ove Anebygd Head of IPTV & Connected Home Ericsson

Multi Screen Media Consumption - Extended Version | Commercial in confidence | © Ericsson AB 2011 | 2011-02-10 | Page 23 (41)

Applications

Page 24: Multi Screen Media Consumption - Extended Version · Platform trends “IT’S ALL ABOUT Experience” Ove Anebygd Head of IPTV & Connected Home Ericsson

Multi Screen Media Consumption - Extended Version | Commercial in confidence | © Ericsson AB 2011 | 2011-02-10 | Page 24 (41)

Key Takeaways

Migration to On-Demand

– More than 70 % are “time-shifting” on a weekly basis

› From “what’s on” to “what do I feel like watching”

– More than 50% use internet based on-demand TV/video every week

– From “owning” to “always access”

› The Touch screen tablet unlocks new TV/Video potential

Page 25: Multi Screen Media Consumption - Extended Version · Platform trends “IT’S ALL ABOUT Experience” Ove Anebygd Head of IPTV & Connected Home Ericsson

Multi Screen Media Consumption - Extended Version | Commercial in confidence | © Ericsson AB 2011 | 2011-02-10 | Page 25 (41)

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