msp programme management training & qualifications explained

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    Focus on Training Tel: 0845 450 6120 Web: www.focus-on-training.co.uk

    MSP, PRINCE and PRINCE2 are Trade Marks of the Office of Government Commerce

    2011 Focus on Training

    1

    MSP QualificationsExplainedMSP is Best Practice for Managing Successful Programmes

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    Focus on Training Tel: 0845 450 6120 Web: www.focus-on-training.co.uk

    MSP, PRINCE and PRINCE2 are Trade Marks of the Office of Government Commerce

    2011 Focus on Training

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    Contents

    1. What is Programme Management?

    2. A New Management Discipline?

    3. What are the Training Options?

    4. Understanding MSP

    4.1. Introduction

    4.2. Principles

    4.3. Governance Themes

    4.4. Organisational Flow

    4.5. MSP 2011 Update Whats New

    5. MSP Training and Exams

    5.1. Introduction

    5.2. MSP Foundation

    5.3. MSP Practitioner

    5.4. MSP Advanced Practitioner

    5.5. Diploma in Programme and Project Management

    6. FAQs

    7. Finding and Booking your Course

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    Focus on Training Tel: 0845 450 6120 Web: www.focus-on-training.co.uk

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    2011 Focus on Training

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    1. What is Programme Management?

    Programme Management is the direction and implementation of a set of related projects

    and activities that enable the realisation of predefined benefits and outcomes. The

    advantages of choosing to manage these projects and activities together may include:

    Alignment to achieve a common goal

    Reduction of risk arising from project and organisational interfaces

    Prioritisation of shared resources

    Reduction in management effort

    The distinction between Project Management and Programme Management is not black

    and white. For instance, a single IT project manager may take personal responsibility

    for a series of related projects associated with development and deployment of a new

    application. The term Programme is usually reserved for larger scale groups of projects

    which underpin strategically important capital investment or business change.

    PROJECT OR PROGRAMME

    Narrow Scope Wide ranging

    Few / Specific Deliverables Many / Strategic

    After Closure Benefits During and AfterTightly Defined Timescale Less Proscribed

    No Operational Component Yes

    Middle Management Accountability Senior Management

    2. A New Management Discipline?

    Todays successful organisations concentrate on horizontal or tranverse

    management processes with the emphasis on delivery of specific benefits or outcomes.

    This contrasts with more traditional emphasis on efficient administration of processes

    within vertical functional areas. Project and Programme Managers take a lead in this

    area.

    Managing Programmes requires a blend of skills which span both general management

    and project management. The core competencies of a successful Programme Manager

    will include:

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    Focus on Training Tel: 0845 450 6120 Web: www.focus-on-training.co.uk

    MSP, PRINCE and PRINCE2 are Trade Marks of the Office of Government Commerce

    2011 Focus on Training

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    Strong leadership

    Effective interpersonal communication skillsUnderstanding of the overall business and its environment

    Financial evaluation and control

    Negotiation and conflict resolution

    Some would argue that Programme Management is not a discipline in its own right

    but the evidence to the contrary is best seen amongst the management recruitment

    pages. The number of programme manager positions has been doubling each year in

    the UK. It is not only an obvious development option for accomplished project

    managers but a route for those from other disciplines who wish to take responsibility

    for delivery of change at a senior level.

    3. What are the Training Options?

    This guide concentrates on accredited training which will provide professionals (and

    their employers) with the confidence that learning is structured, thorough and effective.

    The most popular options are:

    MSP

    Managing Successful Programmes

    Within the same family as PRINCE2 and MoR

    Flexible best practice guidance

    The most widely adopted approach in the UK

    PMI Program Management Professional (PgMP)

    Within the same family as PMP

    A high level of international recognition

    Demands at least 8 years project and program management experience

    MSP was first published in 1999, refreshed in 2003, 2007 & 2011.

    Since 2007 there has been strong uptake in both UK and overseas. A hierarchy oftraining from Foundation Certificate through to Diploma level is now available.

    Sections 4 to 8 of this guide describe the method and qualifications in detail.

    Organisations using MSP include Barclays Bank, British Telecom, GlaxoSmithKlineand the Ministry of Defence

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    Focus on Training Tel: 0845 450 6120 Web: www.focus-on-training.co.uk

    MSP, PRINCE and PRINCE2 are Trade Marks of the Office of Government Commerce

    2011 Focus on Training

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    Assessment includes both examination and 360o review

    Structured system of continuing professional development

    This qualification was launched in 2006 and as yet has had limited uptake in the UK.

    However, like the PMP Project Management qualification it is likely to be attractive to

    those working within US centric organisations with extensive multinational presence.

    ISEB Program & Project Support Office (PPSO)

    Valuable guidance on establishing and running support activities

    Complimentary to MSP and PgMP

    Essentials and Advanced Certificates

    The leading qualification of its kind in the UK

    Overseen by ISEB the examination board of the British Computer Society

    4. Understanding MSP?

    4.1 Introduction

    MSP offers a framework and systematic approach to programme management based on

    the cumulative experience of thousands of successful organisations. Using the MSP

    approach will help organisations deliver change in the face of complexity, risks and

    interdependencies.

    Clear focus on outcomes

    Defined responsibilities and lines of communication

    Effective planning

    Engagement of all stakeholders

    Active management of quality and risk

    The MSP manual is based on a framework comprising Principles, Governance

    Themes and Transformational Flow.

    4.2 Principles

    The 7 MSP Principles are applicable to every Programme and they will help guide

    practitioners as they implement change.

    Alignment with Corporate Strategy

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    Focus on Training Tel: 0845 450 6120 Web: www.focus-on-training.co.uk

    MSP, PRINCE and PRINCE2 are Trade Marks of the Office of Government Commerce

    2011 Focus on Training

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    Leading Change

    Envisioning & Communicating a Better FutureFocusing on the Benefits

    Adding Value

    Designing and Delivering Coherent Capability

    Learning from Experience

    4.3 Governance Themes

    The MSP Governance Themes represent the framework for control of a programme.

    OrganisationVision

    Leadership & Stakeholder Engagement

    Benefits Realisation

    Blueprint Design and Delivery

    (a model of the future organisational state which underpins the vision)

    Planning & Control

    Business Case

    Risk & Issue Management

    Quality Management

    4.4 Organisational Flow

    A series of iterative and inter-related steps drives the implementation of change.

    Identifying a Programme

    Defining a Programme

    Managing the Tranches

    (a tranche is a group of projects structured around distinct step changes)

    Delivering the Capability

    Realising the Benefits

    Closing the Programme

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    Focus on Training Tel: 0845 450 6120 Web: www.focus-on-training.co.uk

    MSP, PRINCE and PRINCE2 are Trade Marks of the Office of Government Commerce

    2011 Focus on Training

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    4.5 MSP 2011 Update Whats New

    This is an incremental revision based on comments and suggestions from the PPM

    community over the past 4 years. The most obvious changes are 3 new (or renamed)

    chapters:

    Benefits Management

    Risk & Issue Management

    Quality & Assurance Management

    The Benefits Management section is much more consistent with the rest of the manual,

    and there is practical advice on techniques and categorisation.

    The Risk & Issue section relates more directly to the programme environment, and

    there is a new supporting cycle that includes change control.

    Quality & Assurance management now includes a significant new section on Assurance,

    and there is particular emphasis on people development.

    Each Governance Theme chapter now explains how that theme relates to each of the

    Transformational Flow processes. Throughout the guidance there are hints on practical

    ways to apply the guidance. There is clarification of the roles and responsibilities of the

    Business Change Management team.

    5. MSP Training and Exams

    5.1 Introduction

    The MSP qualification structure comprises Foundation, Practitioner and Advanced

    Practitioner certificates. Exams are usually taken as part of an accredited course

    though self study options are available. A higher level diploma with linkage to PRINCE2

    and MSP may also be of interest.

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    Focus on Training Tel: 0845 450 6120 Web: www.focus-on-training.co.uk

    MSP, PRINCE and PRINCE2 are Trade Marks of the Office of Government Commerce

    2011 Focus on Training

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    Exam:

    Duration 150 minutesFormat 9 sections each with several complex multiple choice questions based

    on a previously unseen scenario; open manual

    Pass Mark 90 (out of 180)

    5.4 MSP Advanced Practitioner

    The usual training is a 2 or 3 day course with an exam on the final day.

    Delegates must have attained the MSP Foundation and Practitioner qualifications before

    attending this workshop. They must also have some experience of performing the

    role of programme manager and be able and prepared to share this with other

    delegates and demonstrate it in their examination answers.

    Exam:

    Duration 150 minutes

    Format 3 essay type questions based on a complex scenario issued when booking

    the exam; open manual

    Pass Mark 38 (out of 75)

    5.5 Diploma in Programme & Project Management

    This qualification has been developed jointly by the Chartered Management Institute

    and the APM Group (which accredits PRINCE2 and MSP). The training is based on a

    series of core and optional modular units with the opportunity to specialise in either

    Programme Management or Project Management. PRINCE2 and MSP are amongst the

    qualifications which provide exemptions from up to 2 units. (A lower level Certificate is

    also available.)

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    Focus on Training Tel: 0845 450 6120 Web: www.focus-on-training.co.uk

    MSP, PRINCE and PRINCE2 are Trade Marks of the Office of Government Commerce

    2011 Focus on Training

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    6. FAQs

    Where can I train for MSP?

    Accredited training is available in over 15 UK locations. You will find the widest

    range of course dates at the Focus on Training website

    www.focus-on-training.co.uk

    Do I need to be PRINCE2 qualified in order to take MSP exams?

    No, though you may find this helpful. Many programme managers have a project

    management background but experience within other business functions such as

    IT or quality management can be just as relevant

    Why does the same course vary in price?

    Focus works with most of the accredited trainers in the UK and prices may vary

    by company and venue. However, you will study the same outline, sit the same

    examination, and gain the same qualification. It just comes down to which is

    most convenient for you.

    Which book should I buy if I am studying MSP?

    You will need the OGC best practice guide Managing Successful Programmes

    (2007 edition). You will normally receive a copy of this when you sign up for an

    MSP Foundation course. How long does my qualification last?

    MSP Practitioners and Advanced Practitioners need to sit a re-registration exam

    within 3-5 years of their original certification. This will demonstrate commitment

    to continuing professional development and ensure knowledge is up to date. The

    Advanced Practitioner re-registration involves a 1,500 word dissertation.

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    7. Finding and Booking your Course

    Booking with Focus makes more sense:

    A course close to home avoids hotel and travel

    We offer more choice than anyone

    Our training partners achieve above average pass marks

    We can provide independent advice

    Booking is online and fast

    Contact Focus:

    Tel: 0845 450 6120Fax: 0870 855 5321Email: [email protected]: www.focus-on-training.co.uk

    Mail: Focus on TrainingFirst FloorOlympus HouseWerrington CentrePeterboroughPE4 6NA

    Useful Sources of Additional Information

    www.best-management-practice.com

    This website is provided by OGC (the owner of MSP) in conjunction with APMG

    (the accreditation authority) and TSO (the publisher of the official manuals)

    www.pmi.org

    The US based Project Management Institute which offers the PgMP certification

    www.iseb-exams.com

    The exam arm of the British Computer Society which offers accredited training for

    those responsible for the Programme & Project Support Office

    www.managers.org.ukThe only body able to award the chartered manager status and the organisation

    behind the diploma in project and programme management