MQA GUIDELINES ON CRITERIA AND STANDARDS MQA GUIDELINES ON CRITERIA AND STANDARDS FOR PROGRAM ACCREDITATIONFOR PROGRAM ACCREDITATION

(AREA 7, 8 AND 9)(AREA 7, 8 AND 9)

Shareef El-Arbi, Business Management Systems Department

THE STANDARDS – Benchmarked and Enhanced GUIDELINES ON THE STANDARDS AND CRITERIA FOR THE NINE

AREAS OF EVALUATION FOR PROGRAMME ACCREDITATION1. Vision , Mission, Educational Goals and Learning Outcomes2. Curriculum Design and Delivery3. Assessment of Students 4. Student Selection and Support Services5. Academic Staff6. Educational Resources7. Programme Monitoring and Review8. Leadership, Governance and Administration9. Continual Quality Improvement

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The Standards

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AREA 7: PROGRAMME MONITORING AND REVIEWProg monitored, reviewed, evaluated - quality

enhancement-include reviewing institutional structures and processes, curriculum components (current?, industry relevant?) -monitoring student progress, employability and performance

Feedback – students, faculty, employers, alumni, professional bodies, analysis of student performance

7.1 Mechanisms for programme monitoring and review

7.2 Involvement of stakeholders 4

7.1 MECHANISMS FOR PROGRAMME MONITORING AND REVIEW7.2 INVOLVEMENT OF STAKEHOLDERS

Student performance and progression must be analysed

in relation to the objectives and LO of programme There must be

- programme review committee for each department headed by a designated coordinator - periodic program evaluation using proper mechanisms and resources

Partners involved in collaborative arrangements must share responsibilities in programme monitoring and review

Program evaluation must involve relevant stakeholders 5

7.1 MECHANISMS FOR PROGRAMME MONITORING AND REVIEW7.2 INVOLVEMENT OF STAKEHOLDERS

The areas of concern and ways to improve programmes as identified by the HEP self-review processes must be brought to the attention of the highest management level to ensure further appropriate measures.

Student performance and progression must be analysed to ascertain the achievement of the learning outcomes of each programme.

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7.1 MECHANISMS FOR PROGRAMME MONITORING AND REVIEW7.2 INVOLVEMENT OF STAKEHOLDERS

Stakeholders should have access to the review report and their views considered

Programme review exercise shouldincorporate stakeholder feedback esp from alumni and employers involve relevant professional bodies, in the case of professional programmes

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Area 8 is on leadership, governance and administration. It has 11 benchmarked standards and 6 Enhanced Standards.

There are many ways of administration and it may differ from one HEP to another but Governance that reflects an academic organization must emphasise excellence and scholarship.

At the departmental level it is crucial that leadership provides

clear guidelines and direction,

builds relationship,

forges partnerships and

dedicates itself to academic and scholarly activities

AREA 8 – LEADERSHIP, GOVERNANCE AND ADMINISTRATION

Area 8.1-Governance

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Area 8.1 – Governance – cont’d.

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Area 8.2 - Academic Leadership of the Programme - cont

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Area 8.3 Administrative and Management Staff

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Area 8.4 Academic Records

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AREA 9: CONTINUAL QUALITY IMPROVEMENTThe only constant is change

- advances in science and technology, new knowledge- changes structures, functions, activities, curriculum, T-L methodologies, assessment methods etc

Need to continually and systematically review and monitor these changes and developments to ensure that:- learning outcomes of programme are met- curriculum is current and industry relevant- programme delivery is effective- assessment methods appropriate- educational resources adequate and up-to-date

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AREA 9: CONTINUAL QUALITY IMPROVEMENTDept must:

- support and complement the HEP’s policies, procedures and mechanisms for review – structures, functions, processes, strategies- develop a system to review its programme periodically- initiate review, implement its recommendations and record results ie follow-up and follow through process

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Dept should embrace the spirit of continual quality improvement – based on prospective studies and analyses. Current policies and practices should be revised based on past experience, present conditions and future possibilities

Person or unit responsible for internal quality audit should be given a prominent role in the policy processes of the Dept

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AREA 9: CONTINUAL QUALITY IMPROVEMENT

Standards in the nine areas of evaluation:- Assist Dept to ensure that the internal QA

systems (policies, processes, mechanisms) are in place:- aims, objectives and LO of programme

achieved- produce graduates with the required LO that

is compatible with the national and international human resource requirements

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CONCLUSION

QUESTIONS?

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