motivating millennials - hoopla ceo mike smalls' presentation at aa-isp leadership summit 2014
TRANSCRIPT
Meet Your New Workforce
• 1980-1994 – age 20-34 • 50% of workforce by 2020 • Make up majority of inside sales teams
Common Perceptions
• Not Loyal • Not hardworkers • Expect constant praise and rewards • Instant advancement • They don’t respect elders • They only want to learn from computers • Impossible to turn into long term employees
Challenges • 63% say their organizations
struggle to manage millennials • 55% say retaining millennials
is difficult • Average
tenure ½ of previous generation
Who Are the Millenials?
Formative Years
• Wars • Globalization • Diversity • Economics
Parenting
• Treat kids as equals • Most involved ever • No Limits
Technology Impact
Internet Games
Mobile Social Media
Unique Qualities
• Optimistic, no limits • High expectations • Tech Savvy
Change the World
5 Keys To Managing &
Motivating Millenials
Key #1: Strong Involved Management
Key #2: Show Them Purpose & Meaning
Key #3: An Environment of Recognition
Key #4: Work that is Challenging, Fun, & Rewarding
Key #5: Leverage the Latest
Technology
Key #1: Strong Involved Management
Key #2: Show Them Purpose & Meaning
Key #3: An Environment of Recognition
Key #4: Challenging, Fun, Environment
Key #5: Leverage Technology
Who is Doing This Well?
54% 22% 59%
Outbound Calls Ac#vity Contracts Out/ Demos Held
Signed Deals
If Motivated …
Millenials can be your most productive Inside Salespeople yet
