model curriculum - national skill development corporation · 2019-04-10 · iot - product manager 1...

IoT - Product Manager

Model Curriculum


SECTOR: SUB-SECTOR: OCCUPATION:

REF ID: NSQF LEVEL:

IT-ITeS FUTURE SKILLS INTERNET OF THINGS SSC/Q8201, V1.0 8


TABLE OF CONTENTS

1. Curriculum 01

2. Trainer Prerequisites 14

3. Assessment Criteria 15

IoT - Product Manager 1

IoT - Product Manager CURRICULUM / SYLLABUS

This program is aimed at training candidates for the job of a “IoT - Product Manager”, in the “IT- ITeS” Sector/Industry and aims at building the following key competencies amongst the learner

Program Name IoT - Product Manager

Qualification Pack Name and Reference ID.

SSC/Q8201, V1.0

Version No. 1.0 Version Update Date 11/03/2019

Pre-requisites to Training

Bachelor’s Degree in Engineering / Technology / Statistics /

Mathematics / Computer Science

Training Outcomes After completing this programme, participants will be able to:

• Explain the nature of work across the IT-ITeS sector, the various

sub sectors and their evolution.

• Elaborate the various occupations under the Future Skills sub sector and the impact of these on organizations and businesses.

• Discuss the evolution of IoT and evaluate the possible impact of IoT on businesses and society

• List common security and privacy risks that affect IoT solutions and methods that mitigate them

• Evaluate the fundamental principles of strategic decision making within the organization

• Identify business cases and evaluate their impact

• Assess organizational readiness and obtain stakeholder buy-in to implement identified use cases

• Develop use cases and write use case descriptions for IoT solutions

• Analyze business requirements and translate them clearly to delivery teams

• Design product roadmaps and collaborate with stakeholders for the development of IoT solutions

• Develop metrics to assess performance of IoT solutions

• Develop product plans

• Develop client strategies for IoT products

• Develop pricing strategies for IoT products

• Develop sales and marketing strategies for IoT products

• Perform Build vs Buy analysis to assess whether product must be built internally or procured externally

• Evaluate practices that encourage recyclability and reusability of IoT devices


• Empower team members by motivating them, demonstrating confidence in their abilities and setting appropriate performance goals

• Develop approaches and plans that aid successful project execution such as prioritizing project tasks, allocating team resources and training project teams

• Build relationships with stakeholders by establishing rapport, listening actively and providing continuous updates


This course encompasses 7 out of 7 National Occupational Standards (NOS) of “IoT - Product

Manager” Qualification Pack issued by “IT-ITeS Sector Skills Council”.

Sr. No.

Module Key Learning Outcomes Equipment Required

1 IT-ITeS/BPM Industry – An Introduction Theory Duration (hh:mm) 06:00 Practical Duration (hh:mm) 03:00 Corresponding NOS Code Bridge Module

• Explain the relevance of the

IT-ITeS sector

• State the various sub-

sectors in the IT-ITeS sector

• Detail the nature of work

performed across the sub-

sectors

• List organizations in the

sector

• Discuss the evolution of the

sub sectors and the way

forward

• Explain the disruptions

happening across the IT-

ITeS sector

• Whiteboard and Markers

• LCD Projector and Laptop for

presentations

• Lab equipped with the following:

• PCs/Laptops

• Chart paper and sketch pens

• Internet with Wi-Fi (Min 2

Mbps Dedicated)

2 Future Skills – An Introduction Theory Duration (hh:mm) 01:00 Practical Duration (hh:mm) 01:00 Corresponding NOS Code Bridge Module

• Discuss the general

overview of the Future Skills

sub-sector

• Describe the profile of the

Future Skills sub-sector

• Explain the various

occupations under this sub-

sector

• List key trends across the

occupations in this sub-

sector

• List various roles in the

Future Skills sub-sector



presentations


• PCs/Laptops



Mbps Dedicated)

3 Internet of Things - An Introduction Theory Duration (hh:mm) 06:00 Practical Duration (hh:mm) 03:00 Corresponding NOS Code Bridge Module

• Define the term "Internet of Things"

• Discuss the evolution of IoT and the trends that have led to it

• Evaluate the possible impact of IoT on businesses and society

• Analyze existing IoT use cases and applications across industries

• List prospective IoT use cases and applications within your area of expertise



presentations


• PCs/Laptops



Mbps Dedicated)


4 IoT Security and Privacy Theory Duration (hh:mm) 06:00 Practical Duration (hh:mm) 03:00 Corresponding NOS Code Bridge Module

• List common security and

privacy risks that affect IoT

solutions

• Analyze instances of

security risks to real-world

IoT use cases

• List technologies and

methods that mitigate

security risks to IoT

solutions

• List privacy standards and

regulations that mitigate

security risks to IoT

solutions

• List social and privacy

impacts caused by

proliferation of IoT solutions



presentations


• PCs/Laptops



Mbps Dedicated)

5 Principles of Strategy Theory Duration (hh:mm) 08:00 Practical Duration (hh:mm) 12:00

Corresponding NOS Code Bridge Module

• Develop strategies that

position the organization

favorably in the industry

• Use the resources and

capabilities of the firm to

leverage the firms’ core

competencies

• Demonstrate understanding

on the concept of

competitive advantage and

how to achieve the same

for the organization

• Think critically in relation to

a problem through real-

world scenarios

• Make appropriate

recommendations for

ethical decision making


• LCD Projector and Laptop for presentations


• PCs/Laptops


• Internet with Wi-Fi (Min 2 Mbps Dedicated)

6 Business Case Definition & Impact Analysis Theory Duration (hh:mm) 25:00 Practical Duration (hh:mm) 50:00

• Identify the problem clearly

to find out if it is a

technology related, business

related or a customer related

problem

• Perform Cost Benefit

Analysis by attributing a

monetary value to the costs

and benefits associated with

solving the business case



presentations


• PCs/Laptops


Mbps Dedicated)


Corresponding NOS Code SSC/N8201

• Identify hazards and risks

involved in solving the

business case

• Identify alternative solutions

for solving the business case

• Discern the risks and issues

associated with each

solution

• Recommend a preferred

solution based on a holistic

analysis of all the associated

parameters

• Perform impact analysis of

the identified solution on the

other systems, project,

departments, technology

silos and business divisions

• Determine key differences,

pre and post developing the

business case, such as

processes, procedures,

schedules etc.

7 Organizational Readiness and Stakeholder Buy-in Theory Duration (hh:mm) 25:00 Practical Duration (hh:mm) 50:00


• Evaluate organizational

readiness to deliver and

implement the identified use

cases

• Determine if implementing

the business case requires a

business model shift

• Determine if implementing

the business case requires a

change in IT strategy or

technology architecture

• Perform checks to ensure

delivery excellence and

operational effectiveness are

not impacted by

implementing the business

case

• Evaluate if implementing the

business case requires a

change in organizational

design, alignments across

and within business and IT

stakeholders

• Identify if there is a need for

a redefined governance




• PCs/Laptops




model in order to deliver the

identified business case

• Identify the stakeholders

across the organization who

need to be informed or

consulted for communicating

the findings and

recommendations

• Provide metrics backed

analysis on the overall

assessment and impact of

implementing a business

case

• Obtain support to develop

and implement the desired

solution for the identified

business case

8 Use Case Development Theory Duration (hh:mm) 25:00 Practical Duration (hh:mm) 50:00


• Discuss the importance of

use case development and

its significance throughout

the development lifecycle

• Write detailed use case

descriptions which include

the relationships between

various entities & actors

• Demonstrate the flow of

events in a use case

• Mitigate security threats by

identifying cases for misuse

and security flaws

• Incorporate scrum practices

in use case development

• Incorporate flexibility to

change the important items

or requirements

• Ensure that use cases can

be easily translated into

software / system

requirements by the relevant

stakeholders

• Develop high-quality use

case documentation




• PCs/Laptops



9 Business Requirements Analysis Theory Duration (hh:mm)

• Distinguish between the

various types of

requirements that different

teams and organizations

have




• PCs/Laptops



25:00 Practical Duration (hh:mm) 50:00


• Comprehend the nuances of

conducting a business

contextual discussion with

relevant stakeholders

• Apply different approaches

to gather business

requirements from relevant

stakeholders


to map requirements to the

capabilities of the delivery

team

• Translate business

requirements in a clear yet

concise manner to the

delivery team


10 Designing Product Roadmaps & Stakeholder Collaboration Theory Duration (hh:mm) 25:00 Practical Duration (hh:mm) 50:00


• Map the various phases of

roadmap development

• Seek participation from

different parts of the

organization such as

marketing, R&D, strategic

business units etc.

• Align the planning horizons

and perspectives of the

various teams

• Seek leadership support or

the required sponsorship to

commit on the time and

effort required for

development

• Define and scope and

boundaries for technology /

product development

including the detailed steps

• Identify the focus areas and

break them down into

milestones and targets

• Identify critical requirements

and translate them into

technology requirements

along with the project

managers and technology

teams


to measure market fit,

performance and risk for the

solution




• PCs/Laptops




• Identify different use case

scenarios for the product

• Work with clients in seeking

feedback on the

implemented features

• Decide on the course of

action for the feedback

based on criticality and

importance of the function

• Communicate with vendors

and IoT solution partners to

arrive at implementation

aspects across the stack

• Collaborate with customers

while designing the roadmap

to ensure alignment on

expectations and timelines

11 Metrics Definition Theory Duration (hh:mm) 25:00 Practical Duration (hh:mm) 50:00


• Identify Financial metrics

such as 'Net New Revenues'

, 'Cost savings', 'Margins'

etc. to determine the RoI

(Return on Investment) from

implementing the solution

• Incorporate metrics to

capture availability, usability,

security and performance as

these impact the overall

performance of the solution

• Ensure that the metrics

identified are forward looking

and not just addressing the

current value of the solution

• Arrive at the overall set of

metrics in consultation with

the various stakeholders

across business and IT

teams




• PCs/Laptops



12 Product Planning Theory Duration (hh:mm) 25:00 Practical Duration (hh:mm) 50:00

• Define the target market so

the product can be built

appropriately

• Illustrate the vision and key

features of the product

• Describe the product by its

by its ability to solve market

problems

• Evaluate customer journey

for the identified target

market




• PCs/Laptops





• Analyze whether to buy,

build, or partner where there

are gaps in ability to deliver

offering

13 Client Strategy Theory Duration (hh:mm) 25:00 Practical Duration (hh:mm) 50:00


• Identify business needs and

goals of the client

• Discuss how to get the most

out of client interactions

• Discuss how to onboard and

manage clients at scale

• Discuss practices to acquire

and retain customers

• Advise clients on how to re-

align their organization to

align with the IoT solution in

order to optimize and

expand their businesses



presentations


• PCs/Laptops


Mbps Dedicated)

14 Pricing Strategy Theory Duration (hh:mm) 25:00 Practical Duration (hh:mm) 50:00


• Ensure a flexible pricing

strategy to cater to the

needs of the client

• Determine the right pricing

model such as

Subscriptions, Pay Per Use

or Value Sharing

• Engage with relevant

stakeholders to ensure the

right model is incorporated

• Develop an understanding of

competitors in the market

and their barriers to entry,

which could impact pricing

on an on-going basis




• PCs/Laptops



15 Sales & Marketing Theory Duration (hh:mm) 25:00 Practical Duration (hh:mm) 50:00


• Assess customer acquisition

costs and develop customer

acquisition strategy

• Demonstrate how to perform

market segmentation

• Demonstrate how to develop

strategic marketing plans

• Demonstrate how to develop

Go-to-Market strategies




• PCs/Laptops




16 Build vs. Buy Analysis Theory Duration (hh:mm) 23:00 Practical Duration (hh:mm) 48:00


• Assess whether a solution

needs to be built internally or

procured from a vendor

• Determine market position,

in-house expertise and time-

to-market aspects while

deciding on the strategy

• Evaluate competitive

advantage and financial

implications while performing

Build vs. Buy analysis

• Assess the long-term

ramifications of the decision

keeping in mind the larger

business goals and

changing market dynamics




• PCs/Laptops



17 Recycling of Devices Theory Duration (hh:mm) 15:00 Practical Duration (hh:mm) 35:00


• Discuss the environmental

hazards caused by the

proliferation of IoT devices

• Comprehend ways to

identify and optimize the

number of devices and

components required for an

IoT solution

• Evaluate practices that

encourage reusability of IoT

devices

• Demonstrate ways to identify

re-usable IoT devices and

components

• Evaluate design practices

that lower power

consumption of IoT devices

• Evaluate practices that

ensure prolonged usage and

life of IoT devices and

components

• Evaluate practices to

maintain and repair IoT

devices and components

• Discuss methods to recycle

decommissioned IoT

devices

• Identify best practices to

ensure resident data on the

devices is cleaned up before

decommissioning



presentations


• PCs/Laptops


Mbps Dedicated)


• Identify common e-waste

regulations and certifications

• Assess the financial

implications of

decommissioning devices

and plan for associated

costs in the budget

18 Team Empowerment Theory Duration (hh:mm) 10:00 Practical Duration (hh:mm) 15:00 Corresponding

NOS Code SSC/N9009

• Establish team goals and

values and arrive at a

consensus on the same

with the team

• Set appropriate

performance goals with

individual employees

• Discuss methods to

inculcate an effective

system of accountability

within the team

• Discuss methods to be

empathetic and respect

others' thoughts and

opinions

• Discuss methods to provide

constructive feedback to

employees

• Gather ideas and

perspectives from team

members


encourage team members

to take up ownership of

work


motivate team members

and recognize them for

their work



• Provision to write emails and send in the lab

• Lab with provision for internet, email, word processor and presentation software

• Chart paper, markers, picture

magazines and old newspapers

19 Project Management Theory Duration (hh:mm) 10:00 Practical Duration (hh:mm) 15:00 Corresponding

NOS Code

• Evaluate organizational and

leadership fundamentals

that aid successful project

execution

• Evaluate organizational

support structures that aid

successful project

execution

• Discuss different

management approaches

to deal with project

complexity



presentations

• Provision to write emails and send

in the lab

• Lab with provision for internet,

email, word processor and

presentation software

• Chart paper, markers, picture

magazines and old newspapers


SSC/N9011 • Identify the scope of a

project and develop a

project plan accordingly

• Develop project plans

where team members work

efficiently to meet project

needs

• Ensure consistent and high

quality of project

deliverables

• List the sequence and

priority of the tasks involved

in the project

• Allocate team resources to

meet project needs

• Implement programs to

train and equip team

members

20 Stakeholder Management

Theory Duration (hh:mm) 10:00 Practical Duration (hh:mm) 15:00 Corresponding

NOS Code SSC/N9012

• Define the needs and

perspectives of the

stakeholders in order to build

consensus

• Employ active listening

behaviours while

communicating with

stakeholders

• Build rapport and collaborate

with the stakeholders

• Manage the expectations of

the stakeholders, including

quality and performance

expectations

• Provide continuous updates

on project/activity status and

changes in timelines

• Evaluate the fundamentals of

negotiations such as

negotiating positions,

BATNA (Best Alternative to a

Negotiated Agreement) and

integrative and distributive

negotiations

• Identify causes of conflict

and methods to resolve

conflict



presentations

• Provision to write emails and send

in the lab

• Lab with provision for internet,

email, word processor and

presentation software

• Chart paper, markers, picture magazines and old newspapers

Total Duration:

Unique Equipment Required


Theory Duration

345:00 Practical Duration

650:00



• Chart paper, markers, picture magazines and old newspapers

• Lab equipped with the following: -

• PCs/Laptops


• Provision for internet, email, word processor and presentation

software


Popular Software Tools

(At least one of the tools listed below is required)

General Product Management Tools: Aha, Slack, Jira, Trello,

MailChimp, Camtasia, Viso, Evernote, Qaualtrics, Google Forms,

Confluence, Office 365

Grand Total Course Duration: 995 Hours, 0 Minutes

(This syllabus/ curriculum has been approved by SSC: IT- ITeS Sector Skills Council NASSCOM)


Trainer Prerequisites for Job role: “IoT - Product Manager” mapped to Qualification Pack: “SSC/Q8201, V1.0”

Sr. No. Area Details

1 Description To deliver accredited training service, mapping to the curriculum detailed above, in accordance with the Qualification Pack SSC/Q8201, V1.0

2 Personal Attributes

This job may require the individual to work independently and take decisions for his/her own area of work. The individual should have a high level of analytical thinking ability, passion for IoT technologies, and attention for detail, should be ethical, compliance and result oriented, should also be able to demonstrate interpersonal skills, along with willingness to undertake desk-based job with long working hours.

3 Minimum Educational Qualifications

Graduate in any discipline preferably Science/Computer Science/Electronics and Engineering /Information Technology

4a Domain Certification

Certified for Job Role: “IoT - Product Manager” mapped to QP: “SSC/Q8201, V1.0”. Minimum accepted score is 80%

4b Platform Certification

Recommended that the trainer is certified for the Job role “Trainer” mapped to the Qualification Pack “MEP/Q0102”. Minimum accepted score is 80% aggregate

5 Experience 5+ years of work experience/internship in Product Manager or related roles


Criteria For Assessment Of Trainees

Job Role IoT - Product Manager

Qualification Pack SSC/Q8201, V1.0

Sector Skill Council IT-ITeS

Guidelines for Assessment

1. Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each Performance Criteria (PC) will be assigned marks proportional to its importance in NOS. SSC will also lay down proportion of marks for Theory and Skills Practical for each PC.

2. The assessment for the theory part will be based on knowledge bank of questions created by the SSC.

3. Assessment will be conducted for all compulsory NOS, and where applicable, on the selected elective/option NOS/set of NOS.

4. Individual assessment agencies will create unique question papers for theory part for each candidate at each examination/training center (as per assessment criteria below).

5. Individual assessment agencies will create unique evaluations for skill practical for every student at each examination/training center based on this criterion.

6. To pass a QP, a trainee should score an average of 70% across generic NOS’ and a minimum of 70% for each technical NOS

7. In case of unsuccessful completion, the trainee may seek reassessment on the Qualification Pack.


Compulsory NOS

Total Marks: 700 Marks Allocation

Assessment

outcomes

Assessment Criteria for

outcomes Total Marks Out Of Theory

Skills

Practical

1. SSC/N8201

Perform

business case

analysis and

develop use

cases for IoT

solution

development

PC1. identify business

problems/opportunities

which can serve as

prospective business

cases

100

5 1.5 3.5

PC2. forecast the costs of

identified business cases

5 1.5 3.5

PC3. forecast the

potential business gains

and financial returns of


10 3 7

PC4. evaluate the risks

associated with identified

business cases

10 3 7

PC5. evaluate impact of


on existing business

operations

15 4.5 10.5

PC6. evaluate

organizational capability

to deliver identified

business cases

10 3 7

PC7. effectively

communicate the findings

and recommendations of


to all relevant

stakeholders within the

organization

5 1.5 3.5

PC8. gather stakeholder

support to develop

solutions for identified

business cases

5 1.5 3.5

PC9. develop new use

cases for identified

business cases

5 1.5 3.5

PC10. identify primary

actors who will interact

with the proposed solution

5 1.5 3.5


Compulsory NOS


Assessment

outcomes



Skills

Practical

PC11. identify start,

trigger and ending

conditions that will be part

of the interaction between

primary actors and

proposed solution

5 1.5 3.5

PC12. review the use

case and ensure that it

aligns with larger goals of

the organization

10 3 7

PC13. translate use

cases into plans to adopt

new solutions

5 1.5 3.5

PC14. prioritize use cases

and their order of solution

development

5 1.5 3.5

Total 100 30 70

2. SSC/N8204

Define

roadmaps and

metrics for IoT

solution

development

PC1. develop roadmaps

to develop solutions

100

15 4.5 10.5

PC2. develop guidelines

for all stages of solution

development

10 3 7

PC3. manage solution

lifecycle through various

launch phases and follow-

on releases

5 1.5 3.5

PC4. ensure solution

development is in-line

with the roadmap

5 1.5 3.5

PC5. establish Key

Performance Indicators

and relevant metrics to

measure solution

performance

5 1.5 3.5

PC6. analyze operational

metrics and trends to

maximize solution

revenue and profitability

10 3 7


Compulsory NOS


Assessment

outcomes



Skills

Practical

PC7. collect business

requirements and create

a well-defined problem

statement

20 6 14

PC8. synthesize

requirements for an end-

to-end connected device

platform, covering the

entire stack including

connectivity, cloud, data

and application layers

15 4.5 10.5

PC9. collaborate and

communicate with

engineering, security,

architecture, program

management, support,

data science and other

cross-functional teams to

bring concepts into

production

5 1.5 3.5

PC10. interact with

external vendors,

consultants, partners and

customers to make

implementation decisions

across the entire stack

10 3 7

Total 100 30 70

3. SSC/N8205

Define

customer, sales

and marketing

strategy for IoT

solutions

PC1. use solution to

address the specific

business needs of clients

100

5 1.5 3.5

PC2. enable clients to

restructure their

organizations for IoT to

optimize and expand their

businesses

10 3 7

PC3. develop roadmap

for managing clients at

scale

5 1.5 3.5

PC4. develop Go-to-

Market strategy to specify

10 3 7


Compulsory NOS


Assessment

outcomes



Skills

Practical

how an organization will

reach its target customers

PC5. develop customer

acquisition strategy to

obtain target customers

10 3 7

PC6. develop a customer

relationship strategy

5 1.5 3.5

PC7. conduct a thorough

market pricing analysis

5 1.5 3.5

PC8. analyze target

customers and

understand their preferred

pricing models

5 1.5 3.5

PC9. determine

appropriate pricing

models (such as

subscription-based,

consumption-based, or

licensing-based) for

solutions

5 1.5 3.5

PC10. identify and assess

target market

5 1.5 3.5

PC11. develop marketing

plan that aligns with sales

and business objectives

5 1.5 3.5

PC12. build and plan

resources to drive sales

cycles

5 1.5 3.5

PC13. identify and

evaluate possible revenue

streams

5 1.5 3.5

PC14. develop value

propositions to

appropriately position

solutions

5 1.5 3.5

PC15. outline

comprehensive cost

structures

5 1.5 3.5


Compulsory NOS


Assessment

outcomes



Skills

Practical

PC16. assess whether to

build or buy solution

5 1.5 3.5

PC17. evaluate factors

such as competitive

advantage, in-house

expertise and business

profits while performing

build vs buy analysis

5 1.5 3.5

Total 100 30 70

4. SSC/N8208

Define recycling

strategy

throughout the

device lifecycle

PC1. reduce the number

of new components to

build/buy during

design/prototype stage

100

5 1.5 3.5

PC2. evaluate if

components of existing

devices can be reused

5 1.5 3.5

PC3. ensure components

used are in line with

environmental

certifications and

regulations

5 1.5 3.5

PC4. adopt designs that

lower power consumption

(especially during device

standby mode)

5 1.5 3.5

PC5. develop methods to

prolong device life

10 3 7

PC6. develop processes

for fast and reliable repair

of devices in case of

breakdowns

10 3 7

PC7. opt for appropriate

insurance/maintenance

contracts to cover short-

term or long-term

business disruptions

during device breakdowns

5 1.5 3.5

PC8. develop processes

for what happens to older

5 1.5 3.5


Compulsory NOS


Assessment

outcomes



Skills

Practical

devices, aging equipment

and decommissioned

devices

PC9. evaluate if

decommissioned devices

within the organization

can be reused before

buying new devices

25 7.5 17.5

PC10. develop methods

to recycle

decommissioned devices

25 7.5 17.5

Total 100 30 70

5. SSC/N9009

Empower the

team

PC1. encourage teams to

set goals aligned to the

vision and objectives of

the organization

100

10 5 5

PC2. express confidence

on the team’s ability to

accomplish certain tasks

10 5 5

PC3. encourage team

members with diverse

viewpoints to express

their concerns

10 5 5

PC4. recognize individual

contributions and

acknowledge team

accomplishments

20 5 15

PC5. assist team

members in delivery of

their work

15 5 10

PC6. support team

members in taking

independent action

15 5 10

PC7. develop

mechanisms to

incorporate and develop

ideas from the team

20 5 15

Total 100 35 65


Compulsory NOS


Assessment

outcomes



Skills

Practical

6. SSC/N9011

Manage team

performance to

achieve project

goals

PC1. create realistic

schedules for projects

and direct your efforts in

implementing it as per the

plan

100

10 3 7

PC2. identify the

sequence of tasks and

the resources needed to

achieve a goal, and

prioritize key action steps

5 1.5 3.5

PC3. ensure evaluation

processes are in place to

measure project benefits

5 1.5 3.5

PC4. constantly monitor

the progress and delivery

of the project

5 1.5 3.5

PC5. plan your own work

to meet the deadlines

5 1.5 3.5

PC6. prioritize work in line

with key team or project

deliverables

5 1.5 3.5

PC7. identify and consult

the stakeholders in

planning work

10 3 7

PC8. inform relevant

stakeholders in case of

inability to meet the

deadlines

10 3 7

PC9. use appropriate

project management tools

and give access to

relevant stakeholders

5 1.5 3.5

PC10. regularly

update/communicate the

team and stakeholder

about the project progress

5 1.5 3.5

PC11. efficiently allocate

resources to meet needs

5 1.5 3.5


Compulsory NOS


Assessment

outcomes



Skills

Practical

of the project or the

organization

PC12. optimize the use of

resources to provide for

unforeseen changes in

priorities, schedules and

client expectations

5 1.5 3.5

PC13. check for errors in

work in order and ensure

delivery of high quality of

work

5 1.5 3.5

PC14. use quality

assurance processes

across the team as a

feedback mechanism to

improve performance

5 1.5 3.5

PC15. ensure that all the

team members/ new

employees in the project

are trained on relevant

modules of the project

5 1.5 3.5

PC16. create training or

reference documents so

that the team can refer

when in need

5 1.5 3.5

PC17. organize training

sessions regularly and

when necessary on-board

a subject matter expert to

help train the team as per

the requirement

5 1.5 3.5

Total 100 30 70

7. SSC/N9012

Manage and

collaborate with

stakeholders for

project success

PC1. identify the larger

business and

organizational context

behind the requirements

of the stakeholder

100

10 3 7


Compulsory NOS


Assessment

outcomes



Skills

Practical

PC2. manage fluctuating

stakeholder priorities and

expectations

5 1.5 3.5

PC3. consult stakeholders

early in critical

organization-wide

decisions

10 3 7

PC4. use formal

communication methods

to collaborate with

stakeholders (such as

meetings, conference

calls, emails etc.)

5 1.5 3.5

PC5. keep stakeholders

updated on changes in

project requirements

10 3 7

PC6. define the frequency

of communication with all

the stakeholders

10 3 7

PC7. use suitable tools to

represent numbers and

pictures to present details

10 3 7

PC8. respond to requests

in a timely and accurate

manner

10 3 7

PC9. take feedbacks from

stakeholders regularly

5 1.5 3.5

PC10. continuously

improve work

deliverables/service

based on stakeholder

feedback

15 5 10

PC11. plan deliverables

based on stakeholder

needs

10 3 7

Total 100 30 70

model curriculum - national skill development corporation · 2019-04-10 · iot - product manager 1...

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