mobilizing sap enterprise asset management

8/13/2019 Mobilizing SAP Enterprise Asset Management

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Mobilizing SAP Enterprise Asset Mana

Karsten HauschildLoB EAM, SAP Labs

A collaborat ion of:


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The Overall Context: Mobility in the Enterprise

Good Asset Management Practices and Mobil

Mobilizing SAP Enterprise Asset Management

Key points to Take Home

Q & A

Topics


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Legal Disclaimer

The information in this presentation is confidential and proprietary to SAP and may not be disclos

the permission of SAP. This presentation is not subject to your license agreement or any other sersubscription agreement with SAP. SAP has no obligation to pursue any course of business outline

document or any related presentation, or to develop or release any functionality mentioned thereidocument, or any related presentation and SAP's strategy and possible future developments, proplatforms directions and functionality are all subject to change and may be changed by SAP at an

any reason without notice. The information in this document is not a commitment, promise or lega

to deliver any material, code or functionality. This document is provided without a warranty of anyexpress or implied, including but not limited to, the implied warranties of merchantability, fitness fo

purpose, or non-infringement. This document is for informational purposes and may not be incorp

contract. SAP assumes no responsibility for errors or omissions in this document, except if such d

were caused by SAPs willful misconduct or gross negligence.

All forward-looking statements are subject to various risks and uncertainties that could cause actudiffer materially from expectations. Readers are cautioned not to place undue reliance on these fo

looking statements, which speak only as of their dates, and they should not be relied upon in mak

purchasing decisions.


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The Situation: Mobility 2011 & beyond

Number and type ofconnected device is

dramatically changing

Mobility is driving theconsumerization of IT

Increasing demand fenterprise applicatio

1B smart phones and

1.2B mobile workersby 20131

Large enterprises

expect to triple their

smart phone user

base by 2015

46% of large

enterprises supportingpersonal owned

devices2

Billions of downloads

of 500,0004apps from

Apple App Store

20% of mobile workers

getting business appsapp stores today

50% of organizations

planning to deploy mo

apps in 12 months3

1IDC Forecast 2Forrester Forecast, 2010 3 Gartner and Forrester Analyst Calls 4 October 2011


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Move Your Desktop to a Mobile Device

Voice Paper Technology Feature Phone Computer Highly Ne

Stone Age Cell Phones Dial-Up Internet 3G / Wireless Internet

Multiple manual steps Reducing process steps / mobilizing certain processes Mobilizin

Smart Phone

Walkie Talkie


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Mobility Permeates the Enterprise

End

Distributor

Suppliers

Retailer

Marketingexecutes

and promotions to r

consumers

Managers

approve travel,

time, vacation,

expenses

Field Sales

manage customers,

revenue, and

territories

Web Channel

Field Servicefix

equipment, manage

parts, and customer

relationships

Retailers place orders,

scan inventory, and

request service

Business leaders

monitor performance

and changes

Consum

offers and

Consume

mobile co

and paym

Warehouse staff

receive raw goods and

transfer materials to

manufacturing

IT staff

manages

mobile

devices

Knowle

commu

Asset Managementmanages assets

lifecycle: installed base,

notifications,work

orders, confirmations

Plant operations

manages work orders,

inventory, and assets


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One Size Fits All ? Consider Different R

Execs

Line of Business

Managers

Task & Business Users

CRM

Scheduling

& DispatchTime &

Expense

Approvals

Calendars

Approval

Requests

Contacts

Dashboards

Email

Maintenance

andservice


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O&G is Different from Other Industries

A nonincendive device is designed so it doesnt

generate or cause sparks.

ISafe is a higher level of protection: these devices

have to be used in places where there are higher

concentrations of combustible substances.

Class 1, Division 2 or Class 3, Division 1

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Key Areas of Impact for Mobility in O&G

UpstreamRefining and

Gas Plants

Transport

and Distribution

Marketing

and Retailing

Core

Operations

Supporting

Functions

Work Management

Safety Control and Management

Service Management

Scheduling and Dispatch

Inventory ManagementCalibrations, Configuration, and Control

Viewing Advanced Content (e.g. Maps, Drawings)

Employee Self-Service / Productivity Solutions

Advanced Mobile Analytics / Dashboard

Collaboration Solutions

Sales Management

Retail Management


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Mobility in O&G: Why ?

Reduce Cycle Times

Speed up work and data capture during

repetitive and/or time-consuming tasks (e.g.

rounds, inspections, repairs)

Enable mobile workflow approvals from

devices on the road and/or from the field

Extend the flow of information

Extend access to company information and

data capture to mobile workers in the field,

cutting off administrative tasks time

Enablemost up to date informationfor

effective monitoring and decision-making

EAM / CMMS

Scheduling

Material / Purchasing

Financial / Accounting

Blue-Collar Environmental Assessment

Equipment Maintenance

IT asset management

Servicing and work orders

White-Collar Operational Reporting

Event Approvals

Purchasing / Order Entry

Time sheets, expense reports, etc.

21


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Context: SAP Enterprise Asset Managem

Plan &

Design

Procure

& Build

Com-

missionOperate Maintain

Decom-

mission

Planning, Building, and Commissioning Assets

Asset Visibility and Performance

Operational Risk Management

Optimized Asset Operations and Maintenance

Real Estate Lifecycle Management

E2E Processes


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Mobilizing SAP Enterprise Asset Manag

Partner Solutions

SAP NetWeaver Mobile Infrastructure

SAP Mobile Asset Management

SAP NetWeaver Mobile Infrastructure / SAP NetWeaver Mobile / Sybase Unwired Platform (SUP)

Custom Solutions from SAP Consulting and Custom Development

Sybase SUP

SAP Mobility Sol

20092004 2005 2006 2007 2008 2010

5/2010: SAP acquires Sybase 5/2011: SAP announces

new mobile app


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SAP EAM Work Order mobile app

Processes

ERPSAP EAM Work Order

Enable data access and data entry anywhere, avoiding

errors and speeding up end-to-end business process

Increase first-call closure rate

Provide accurate visibility of field activities to back office

ERP / MRSERP ER

People and roles

TechnicianPlanner / Scheduler Back office

Performthe Task

Billin

for

servi

Order

Settlement /

Closure

Send Infoto ERP

Close &

Confirm

the Task

Planning

for the

Day

Schedule

&

Dispatch

OrderPlanning

Increase asset utilization and minimize dow

Minimize manufacturing or supply chain inte

due to asset malfunction or breakdowns

Increase technician efficiency while in the fie

Benefits


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StandardSolution for Mobilizing SAP

Notification Management Create, view, and edit notifications and

related objects (activities, items, tasks)

Work Order Management Create, view, and edit work orders

Display related business partners

and historical data

Record working time and material consumption

List, calendar, and map view

Technical Object Man View equipments and functio

Display technical object on a Display associated documen

Display history and characte

Business Partner Display business partner he

and contacts

List and map view

Inventory Managemen Track and manage inventory

Material consumption booke

orders updates inventory

Built on industry leading Sybase Unwired Platform


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Show Me


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Integrate Seamless with SAP EAM Back

SAP EAM Work Order mobile app

SAP EAM (SAP ERP backend)


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How Does the Architecture Looks Like?

Sybase Device Stack

PUSH

PUSH

SAPMobileGateway1.1

NetWeaverMobile7.1

SAPECC6.0

Sybase

Unwired Platform 2.0

Sybase SAP

ESDMA Compiler

(Design Time)

Sybase DOE

Connector

(Runtime)

SAP EAM

Work Order mobile

application


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How Is It Deployed ?

RFC

ECC 6.0

2.5G NetworksGSM/GPRS

3G/4G

Networks

Wi-Fi

HTTP(S) /

SOAP Web

Services

SAP

NetWeaver

Mobile 7.1

with

Gateway 1.1

SP06

SAP EAM SAP

NetWeaver

SybaseRelay

Server

DMZ

External

Firewall

Internal

Firewall

Sybase Unwired Platform 2.0

Device ManagementApplication Provisioning

DOE

Connector

Reliable Push

Messaging

MBO Services

SybaseUnwired

Server

Wh N ?


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Whats Next ?

SAP EAM W k O d N t St *


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SAP EAM Work OrderNext Steps*

Step 1

Q3/ 2011 release for Windows tablets and laptops

Based on SUP 2.0

Step 2

Planned on iOS (iPad) and Windows Phone 7 devices

Migrate to latest SUP version available

Additional languages

More feature/functions

Step 3 Planned on iPhone and Android devices

Location based integrationGPS

More feature/functions

Reporting capabilities

* Subject to change

K P i t t T k H (A i l 46 B ld


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Mobility is a key strategic topic for SAP

Sybase Unwired Platform (SUP) basis for all mobilesolutions

SAP EAM Work Order mobile app: Standard SAP so

Choice of solutions

Other mobility solutions complement SAP EAM Wo(e.g. time & travel, work flow,..)

Key Points to Take Home (Arial 46 Bold


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Karsten HauschildLoB EAM, SAP [email protected]

mobilizing sap enterprise asset management

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