mis5102: process improvement and innovation requirements...
TRANSCRIPT
MIS5102: Process Improvement and Innovation
Requirements Gathering
Steve [email protected]
http://community.mis.temple.edu/ssclarow
The SDLC Waterfall Model
�Why was/is it so popular as a methodology forinformation systems development?
�Why has it fallen out of favor?
http://en.wikipedia.org/wiki/Waterfall_model
So when is the waterfall model appropriate?
When is it not appropriate?
Do you think it helps or hinders innovation?
Making use of the Waterfall Model
What are
“requirements?”
Where do they
come from?
Requirements gathering is the first step
Requirements Pyramid
http://www.delphicdigital.com/blog/intro-to-requirements-gathering
�What’s the difference?
�Do they all come from the same place?
�Who are the stakeholders for each?
�Are they ever in conflict?
Defining the problem?
Determining roles?
Mapping the customer journey?
Generating ideas?
Designing a solution?
Gathering requirements is critical to crafting a solution
Elicitation Tasks
From: Weese, S. and Wagner, T. (2011). CBAP/CCBA Certified Business
Analysis Study Guide, Chapter 5: Controlled Middle: Elicitation. Sybex.
Preparing the Requirements
Conducting the Elicitation
Documenting the Elicitation
Confirming the Elicitation Results
Some elicitation techniques
Brainstorming sessions
Focus groups
Observing stakeholders
Requirements workshops
Stakeholder surveys
Analyzing documentation
Creating prototypes
From: Weese, S. and Wagner, T. (2011). CBAP/CCBA Certified Business
Analysis Study Guide, Chapter 5: Controlled Middle: Elicitation. Sybex.
What do these all
have in common?
How do the first
five differ from
the last two?
Why can this be a
difficult process?
Requirements Gathering: TheProblem-Definition Process
Establish the Need for a
solution
Justify the Need
Contextualize the Problem
Write the Problem
Statement
From: Spradlin, D. (2012). Are You Solving the Right Problem? Harvard Business Review. Volume 90, Issue 9, pp. 84-93
�How does this 4-step process inform requirements gathering?
�Which stages involve elicitation?
“If I were given one hour to save the planet, I would spend 59 minutes defining the problem and one minute resolving it,” Albert Einstein said.
Clarifying Researching Articulating Creating
In-Class Exercise for Session 4: Requirements Gathering
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Building WatsonCase Study
https://blog.ted.com/how-did-supercomputer-watson-beat-jeopardy-champion-ken-jennings-experts-discuss/