mir3 notification
TRANSCRIPT
MIR3 Notification
Software platform for important message delivery
Deliver important messages…
…and receive meaningful responses.
to anyone…
2© 2015 MIR3, Inc. All rights reserved. Proprietary and confidential.
anywhere… at any time… on any devices…
About MIR3
• Privately held
• Founded in 2001
• Global presence:
– Headquarters, San Diego, CA
– MIR3, UK Ltd., London
– MIR3, Dubai, UAE
More than 2,000 installations
including many Global/Fortune 100
– 3 of the top 4 global energy companies
– 4 of the top 10 US financial institutions
– 4 of top 6 US financial service providers
– 7 of the top 10 insurance providers
– 4 of the top 5 US pharmaceutical firms
– 4 of the top 6 US food production
services
– Top 3 global beverage bottlers
– Department of Housing and Urban
Development, LA Cty. Dept. of Public
Health, CA Correctional Health Care
Services, NYFD, US Coast Guard, etc.
The pioneer of enterprise notification software
2008 | 2009 | 2010 | 2011 | 2012
3© 2015 MIR3, Inc. All rights reserved. Proprietary and confidential.
RETAIL & MANUFACTURINGHEALTHCARE
*This document is not for marketing purposes. 07132012
ENERGY
TECHNOLOGY HIGHER EDUCATION GOVERNMENT
FINANCIAL SERVICES
TRANSPORTATION
Who Uses Intelligent Notification?
4© 2015 MIR3, Inc. All rights reserved. Proprietary and confidential.
The Foundation of a Good Solution
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Feature/Function, Price
Infrastructure Reliability & Resilience
Visible
Hidden
Data Security & Access Mgt.
Integration
Implementation,
Training, & Support
Corporate History, Focus
CRISIS MANAGEMENT
IT SERVICE
MANAGEMENT
IT SERVICE CALL
IT SERVICE DESK
INCIDENT
MANAGEMENT
INCIDENT RESPONSE
Intelligent Notification is for:
CUSTOMER SERVICE
MARKETING
EVENT MANAGEMENT
HUMAN RESOURCES
SUPPLY CHAIN
LOGISTICS
SALES MANAGEMENT
BUSINESS CONTINUITY
DISASTER RECOVERY
STAKEHOLDER
COMMUNICATION
EMPLOYEE SAFETY
MASS ABSENTEEISM
EMPLOYEE LOGISTICS
PANDEMIC PLANNING
FACILITY PLANNING
AND MANAGEMENT
EMPLOYEE
ACCOUNTABILITY
PUBLIC SAFETY
6© 2015 MIR3, Inc. All rights reserved. Proprietary and confidential.
7© 2015 MIR3, Inc. All rights reserved. Proprietary and confidential.
MIR3 Global Infrastructure
Intelligent Notification Architecture
8© 2015 MIR3, Inc. All rights reserved. Proprietary and confidential.
Full-featured Notification & Response
REACH PEOPLE ON ANY
NUMBER OF DEVICES
CHOICE OF
RESPONSE OPTIONS
Landline
Smartphone
SMS
Intelligent Notification Mobile
Blackberry Messenger
Pager
FAX
TTY
SMS
IN Mobile
Call bridge
Free-form text
Multiple choice
Text-to-speech
Recorded
Cascade Notification
9© 2015 MIR3, Inc. All rights reserved. Proprietary and confidential.
Why Customers Choose MIR3
© 2015 MIR3, Inc. All rights reserved. Proprietary and confidential. 10
Most powerful notification platform
No single point of failure
architecture
Scalable, fully redundant
global infrastructure
Market-proven feature set
Powerful integration options
Superior customer support
Data Management Solution: DataSync
© 2015 MIR3, Inc. All rights reserved. Proprietary and confidential. 11
• Update recipient data from your master database to your Intelligent Notification database
• Maintains data integrity with error checking
• Updates run automatically based on your schedule
• Flat file option covers most databases with no customization
• Easily customized for your database
• Available as hosted or installed
Full Results Reporting
© 2015 MIR3, Inc. All rights reserved. Proprietary and confidential. 12
• Real time reporting
• Who received notifications, by
which modality, at what time, and if
and how they responded
• Distribute detailed reports
• Multiple report formats
• Interactive reporting
Mike Ecks
13© 2015 MIR3, Inc. All rights reserved. Proprietary and confidential.