Michael L. Warner “Experience and enthusiasm are two fine attributes seldom found in one individual”

~William Feather

404.643.8121 660 Ralph McGill Blvd NE Unit 3206

Atlanta GA 30312

Warnerlearningservices@gmail.com

♦ Health Care IT Training and Implementation Professional ♦

~EPIC Ambulatory Certification in progress~

I am a highly experienced, creative and dependable multi-credentialed EHR trainer.

With 10 years of military and commercial experience in training, software implementation, change control, I am adept at engaging a wide spectrum of students, ranging from the IT savvy to the

technologically challenged. I have extensive classroom, 1-on-1 and eLearning experience in various healthcare IT applications and a proven ability to inspire students when conveying complex concepts. I’m a natural and intuitive leader that can work independently, but thrives on teamwork.

CORE APPLICATIONS/PROFICIENCIES

EPIC CPOE ORDERS • AMBULATORY • CLINDOC • ANESTHESIA

MCKESSON PARAGON CARESTATION • MEDICATION ADMINISTRATION • WEBSTATION

Microsoft Office • Adobe Captivate 8 • Audacity

CAREER HIGHLIGHTS

McKesson (Paragon) – Northeast Georgia Medical Center Jan 2014 – Sept 2014

Clinical Classroom Trainer

Classroom Trainer for all Inpatient Clinical applications for Big Bang Implementation

Developed Curricula/Lesson Plans & Assessments for all classes.

Trained and Developed Super Users

Assisted with New Hire Trainers

Assisted with continued Post Go Live support and 1 on 1 training

EPIC – Cedars-Sinai Medical Center Oct 2011 – Nov 2013

Credentialed CPOE classroom Trainer / E-Learning Developer

Lead CPOE Classroom Trainer for 2200 Physician training rollout.

Trained and developed system Super Users

Assisted Principal Trainer with preparing, rewriting, and updating lesson plans.

Trained CPOE, Surgery, and Anesthesiology applications

Validated/Tested Build and associated Curricula components

eLearning EPIC SME responsible for storyboarding & functionality validation

Audacity and Captivate developer

Extensive support for EPIC 2010 upgrade

Developed Training/Job Aid Documents

Mentor for 2nd phase trainers.

Extensive post Go-Live support and 1 on 1 training

EPIC – Grady Memorial Hospital Mar 2010 – Oct 2011 Credentialed EPIC Trainer

Lead Inpatient and Ambulatory Physician Training for Big Bang Implementation

Integral player in Developing & Testing CPOE Curriculum.

Cross trained in Surgery, & ClinDoc modules.

Helped create and manage LMS and curriculum.

Post Go-Live support

Hired as FTE trainer after successful implementation

CBS RADIO – The Moore Group Mar 2009 – Mar 2010

National Radio Advertising Lead Trainer

Trained upper management, local & national sales teams and traffic coordinators on trafficking application.

Subject Matter Expert (SME) designation on project’s advanced .NET Framework

Assisted with Curricula design and adaptation for multiple National Radio Markets

Lead large classroom and 1 on 1 training classes

Lead Web Based Training engagements

Market GoLive support

Prepared and Updated Market Data for system transfer

AT&T WIRELESS – Ryla Telecom Nov 2008 – Jan 2009

Telecom Call Center Trainer

Managed and administered telecom training for Call Center personnel

Trained Multiple Call Center applications

Assigned largest classroom (60+ Students)

Earned leadership distinction during “Train the Trainer” sessions.

In top 10% of student Success/Retention rate

SEPRACOR PHARMA – Hodges Consulting National Information Technology Trainer May 2008 – Aug 2008

Delivered large-scale classroom presentations and individual end user training for Fujitsu Tablet PCs to 1000+ nationwide sales reps.

CINGULAR / AT&T WIRELESS – The Training Pros Feb 2007 – Nov 2007

National Telecom / Smartphone Technology Trainer

Lead Classroom training on “Depth of Knowledge” on various Client Devices

Managed Classroom appropriation and set up for weekly markets nationally

Spearheaded #1 company initiative for 2007 reflecting in dramatic revenue increases. Professional References: Management:

Renee Blue 216-322-0225 (Epic Project Manager Cedar Sinai) Mike Fasulo 503-758-5885 (Training Department manager Cedar Sinai) Von Baker 404-617-7857 (Training Manager Grady Memorial Hospital)

Colleagues: Kayitz Finely 310-733-8672 Natasha Olivieri 310-809-8893