methods of training and develop men
TRANSCRIPT
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It is a subsystem of an organization. Itensures that randomness is reduced and
learning or behavioural change takesplace in structured format.
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Traditional approach
Modern approach
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Traditional ApproachMost of theorganizations before never used to believe intraining. They were holding the traditional
view that managers are born and not made.There were also some views that training is avery costly affair and not worth.Organizations used to believe more in
executive pinching.
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Modern approach- Itis that IndianOrganizations have realized theimportance of corporate training.Training is now considered as more ofretention tool than a cost. The trainingsystem in Indian Industry has beenchanged to create a smarter workforceand yield the best results.
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COGNITIVE METHODS
BEHAVIORAL METHODS
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COGNITIVE METHODS
Cognitive methods are more of givingtheoretical training to the trainees. The
various methods under Cognitive approachprovide the rules for how to do something,written or verbal information, demonstraterelationships among concepts, etc.
FOCUSES- changes in knowledge andattitude by learning.
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LECTURES
DEMONSTRATIONS
DISCUSSIONS
COMPUTER BASED TRAINING (CBT)
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This method is used to create understanding of atopic or to influence behaviour, attitudes throughlecture.
A lecture can be in printed or oral form.
Lecture is given to enhance the knowledge oflistener or to give him the theoretical aspect of atopic.
It is difficult to imagine training without lectureformat.
Lectures might or might not be interactive.
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This method is a visual display of howsomething works or how to do something.Example, trainer shows the trainees how to
perform or how to do the tasks of the job.
Helps the focusing their attention on criticalaspects of the task
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This method uses a lecturer to provide the learnerswith context that is supported, elaborated,explains, or expanded on through interactions bothamong the trainees and between the trainer and
the trainees.
Discussion method is a two-way flow ofcommunication
knowledge in the form of lecture is communicatedto trainees
Then understanding is conveyed back by traineesto trainer.
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Providing training to employees throughIntranet or Internet.
CBT does not require face-to-face interactionwith a human trainer.
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Behavioral methods are more of givingpractical training to the trainees
The various methods in this allows thetrainee to behavior in a real fashion
These methods are best used for skilldevelopment.
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Game is defined as spirited activity orexercise in which trainees compete witheach other according to the defined setof rules.
Simulation is creating computer versionsof real-life games.
It is about imitating or making judgmentor opining how events might occur in areal situation.
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These are based on the set of rules,procedures, plans, relationships, principlesderived from the research.
In business games, trainees are given someinformation that describes a particular
situation and are then asked to makedecisions that will best suit in the favour of thecompany.
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Role play is a simulation in which each participant isgiven a role to play.
Information is given to Trainees related to: description of the role
concerns
objectives
responsibilities
emotions, etc.
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Then, a general description of the situation,and the problem that each one of themfaces, is given. example,
1. Situation could be strike in factory,
2. Managing conflict between two parties
3. Scheduling vacation days, etc.
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In this technique, trainee is given some informationabout the role to be played such as, description,responsibilities, general context about the role.
The trainee is then given the log of materials that makeup the in-basket and asked to respond to materialswithin a particular time period.
After all the trainees complete in-basket, a discussionwith the trainer takes place.
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Taxi Drivers
Telephone Operators
Maintenance Workers
Product Development Engineers
Airline Pilots
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The trainee is given with some writtenmaterial, and the some complex
situations of a real or imaginaryorganization.
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The more future oriented method and moreconcerned with education of the employees.To become a better performer by educationimplies that management developmentactivities attempt to install sound reasoningprocesses.
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ON THE JOB DEVELOPMENT
OFF THE JOB DEVELOPMENT
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The development of a managers abilities can takeplace on the job. The four techniques for on-the jobdevelopment are:
COACHING
MENTORING
JOB ROTATION
JOB INSTRUCTION TECHNIQUE (JIT)
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Coaching is one of the training methods,which is considered as a corrective methodfor inadequate performance.
It is one-to-one interaction
It can be done on phone, meetings, throughmails, chat etc.
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Mentoring is an ongoing relationship thatis developed between a senior and
junior employee. Mentoring provides guidance and clear
understanding of how the organizationgoes to achieve its vision and mission to
the junior employee.
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This approach allows the manger tooperate in diverse roles and understand
the different issues that crop up.
It is the process of preparing employeesat a lower level to replace someone atthe next higher level.
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Job Instruction Technique (JIT) uses astrategy with focus on knowledge(factual and procedural), skills andattitudes development.
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There are many management developmenttechniques that an employee can take in off the
job. The few popular methods are:
SENSITIVITY TRAINING
TRANSACTIONAL ANALYSIS
STRAIGHT LECTURES/ LECTURES
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Sensitivity training is about makingpeople understand about themselvesand others reasonably, which is done by
developing in them social sensitivity andbehavioural flexibility.
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Transactional Analysis provides trainees witha realistic and useful method for Analysingand understanding the behavior of others.
In every social interaction, there is amotivation provided by one person and areaction to that motivation given by another
person. This motivation-reaction relationshipbetween two persons is a transaction.
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Lecture is given to enhance theknowledge of listener or to give him thetheoretical aspect of a topic.
Training is basically incomplete withoutlecture.
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