meeting zone ltd

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www.meetingzone.com Welcome to MeetingZone

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Page 1: Meeting Zone Ltd

www.meetingzone.com

Welcome to MeetingZone

Page 2: Meeting Zone Ltd

2www.meetingzone.com

AGENDA

About MeetingZone

Our Purpose

Why MeetingZone?

Our Range of Products and Services

The Unique MeetingZone Customer Portal

In Summary

Page 3: Meeting Zone Ltd

3www.meetingzone.com

ABOUT MEETINGZONE

Established 2002

In-depth experience

Specialists in collaboration services

One of the largest global independent providers

Global reach and presence

Oct 01Initial concept defined

Sep 02First customers

2002 2003 2004 2005 2006 2007 2008 2009 2010 2011

May 02£2.1m launch capital

Mar 04Reached profitability

Sep 07Launch of

MeetingZone GmbH

Jul 08Launch of MeetingZoneNorth America

2012

Sep 11Launch of MeetingZone France

July 11Buyout

Oct 11Launch of MeetingZone Sweden

Page 4: Meeting Zone Ltd

4www.meetingzone.com

OUR PASSION

To improve the efficiency and effectivenessin the way organisations meet and communicate with customers, staff and stakeholders

“Don’t want to be the biggest just the best”

Page 5: Meeting Zone Ltd

5www.meetingzone.com

WHY USE COLLABORATION SOLUTIONS?

Reduce travel and associated costs

Rapidly cascade vital information

Meet together regardless of location

Contribute to a greener environment

Speed up decision making

Page 6: Meeting Zone Ltd

6www.meetingzone.com

MEETINGZONE COLLABORATION SOLUTIONS

Easy self managed conference calls

Specialist operator managed calls

Quick screen sharing with MeetingZone Glance

Simple online presentations with MeetingZone Presenter

WebEx web conferencing for complete flexibility

Page 7: Meeting Zone Ltd

7www.meetingzone.com

WHY MEETINGZONE

Experts Global presence

We listen Unrivalled customer support

We tailor the right solution Unique customer portal

Fast and agile Transparent billing/reporting

Go the extra mile Blue chip customer base

Friendly, approachable Simple migration programme

Page 8: Meeting Zone Ltd

8www.meetingzone.com

WHAT OUR CUSTOMERS SAY

“We found working with them refreshing, they have a genuine focus on delivering high levels of customer service”

Dan Simms, Addleshaw Goddard

“Moving from our previous provider has enabled us to achieve an approximate 40% reduction in our costs”

Simeon Lewis, WSPA

"MeetingZone is really very cool. All the information I need is right at my fingertips. Very impressive indeed!“

Belinda Carroll, Carbon Leapfrog

“A key differentiator for us was the transparency of MeetingZone’s billing system”

John Niland, Success 121

Page 9: Meeting Zone Ltd

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STRATEGIC PARTNERS

Page 10: Meeting Zone Ltd

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PUTTING YOU IN TOTAL CONTROLPRODUCTS AND SERVICES

Page 11: Meeting Zone Ltd

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A GUIDE TO MEETINGZONE’S SERVICES

Page 12: Meeting Zone Ltd

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PRODUCTS AND SERVICES TAILOREDTO YOU

Self Managed Audio Calls

The MeetingZone Difference

Operator Managed Calls

Web Conferencing Solutions

The Unique Customer Portal

Simple Migration Programme

Page 13: Meeting Zone Ltd

13www.meetingzone.com

SELF MANAGED AUDIO

Simple, secure Keypad control

Available 24/7/365 On-call operator support

Totally reservationless Per second billing

Global access Integrated web conferencing

Dedicated dial-in Digital recordings

Flexible access options Mobile applications

Custom branded Advanced scheduling

Page 14: Meeting Zone Ltd

14www.meetingzone.com

THE MEETINGZONE DIFFERENCE

Outlook Link Tool

Click to Conference

Online Conference Management•Active Call Display•Monitor Call

After-call Email

Real-time Billing and Reporting

Page 15: Meeting Zone Ltd

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OUTLOOK LINK TOOL & CLICK TO CONFERENCE

Modify dial-in numbers

Page 16: Meeting Zone Ltd

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ACTIVE CALL DISPLAY

Page 17: Meeting Zone Ltd

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ONLINE CONFERENCE MANAGEMENT

View participants

Lock the conference

Record the conference

Request an operator

Dial out to additional participants

Private message on the call via chat

Launch screen sharing to all participants

Page 18: Meeting Zone Ltd

18www.meetingzone.com

MONITOR CALL

Page 19: Meeting Zone Ltd

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AFTER-CALL EMAIL

Page 20: Meeting Zone Ltd

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REAL-TIME BILLING AND REPORTING

Page 21: Meeting Zone Ltd

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OPERATOR MANAGED CALLS

Dedicated event team On call support

3-3000 people Live conference view

Event registration Digital recordings

Flexible access options Replay service

Dial out to participants Participant lists

Page 22: Meeting Zone Ltd

22www.meetingzone.com

WEB CONFERENCING SOLUTIONS

Full document, application and desktop sharing with integrated MeetingZone audio

Instantly share your screen and any application you are running

Simple Online Presentations Instant Screen Sharing

Finding the right solution for you

Page 23: Meeting Zone Ltd

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Full range of WebEx solutions

Integrated MeetingZone audio

License options

Unrivalled customer support and account management

Transparent billing

WEBEX FROM MEETINGZONE

Page 24: Meeting Zone Ltd

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MEETINGZONE PRESENTER

Simple intuitive interface

Integrated MeetingZone audio

Pay as you go and license options

No download or firewall issues

Powered by IBM

Page 25: Meeting Zone Ltd

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SIMPLE SCREEN SHARING WITH GLANCE

Page 26: Meeting Zone Ltd

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MEETINGZONE GLANCE

Instant live one click desktop sharing

Remote control

Reverse screen sharing

Integrated MeetingZone audio

Per minute billing or monthly subscription

Page 27: Meeting Zone Ltd

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COMPLETE OPENNESSAND TRANSPARENCYUNIQUE CUSTOMER PORTAL

Page 28: Meeting Zone Ltd

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Award Winning PortalBest Customer Experience Finalist

Billing & OSS World Excellence Awards

Washington DC June 2010

Page 29: Meeting Zone Ltd

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THE MEETINGZONE WEB PORTAL

Page 30: Meeting Zone Ltd

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ONLINE CONFERENCE CONTROL

Page 31: Meeting Zone Ltd

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AFTER CALL – REAL TIME BILLING DATA

Page 32: Meeting Zone Ltd

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AFTER CALL – REAL TIME BILLING DATA

Page 33: Meeting Zone Ltd

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AFTER CALL – RECORDINGS, REPLAY, TRANSCRIPTION

Page 34: Meeting Zone Ltd

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SEARCHABLE WEB INVOICE

Page 35: Meeting Zone Ltd

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EMAILED PDF INVOICE

Page 36: Meeting Zone Ltd

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SIMPLE MIGRATION PROGRAMME

Dedicated Implementation Manager

Personalised welcome packs

Branded conference cards

Intranet customisation

On-site and remote training

24 hour customer support

Page 37: Meeting Zone Ltd

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PERSONALISED WELCOME PACKS

Page 38: Meeting Zone Ltd

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BRANDED CONFERENCE CARDS

Page 39: Meeting Zone Ltd

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IN SUMMARY

Specialist collaboration expertise

Innovative features

Superior customer service

Passionate about your specific needs

Friendly, accessible, honest and transparent

Make things easy putting you in total control

Page 40: Meeting Zone Ltd

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THANK YOU