meet the buyer - july 2010
DESCRIPTION
Meet the buyer at Sturminster Newton - E tendering - Sustainable procurement - The power of wordsTRANSCRIPT
The e-tendering System
Presenters:
Sally Pizzie, Senior Category Manager, Construction
Sean Adams, Senior Category Manager, Facilities Management
Agenda
• Introduction & Overview
• “Why is Public Sector Procurement Complex”?
• The Tender Process Explained
• What is E-Tendering?
• Useful Sites
• Questions?
Introduction and Overview
• Procurement is the process of buying goods, services and works.
• The annual purchasing spend of the public sector in the UK is estimated at £220 billion.
• The annual purchasing spend of Dorset County Council is £157 million.
• Over 65% of suppliers are SME's
• Dorset Councils Working Together
ICT - £10.5m
Professional Services -£12m
Construction - £19.5m
Transport - £17.5m
Facilities Management -£10.5m
Waste - £12.5m
Adult & CommunityServices - £62m
Children's Services -£11m
DCC spend £157m on external goods & services
Spend by Category
Head of Dorset Procurement
Principal Category Manager
Senior Category ManagerTransport
Senior Category Manager
Professional Service
Senior Category ManagerFacilities
Management
Senior CategoryManager
Construction
Senior Category Manager
ICT
Senior Category ManagerWaste
Management
Category Management Structure
Children's Services Commissioning
AdultsServices Commissioning
Why is Public Sector Procurement Complex?
Regulations & Governance
EU Directives
Public Contract Regulations 2006
Internal Contract Procedure Rules
Accountability
Council Tax Payers
Elected Members
Internal/External Audits
Central Government
Considerations
Timescales
Environmental issues
Sustainability & Diversity
Value for Money
Whole life costs
Achieve more for less
Price versus Quality
Most Common EU Procurement Procedures
Open Procedure
Restricted Procedure
Framework Agreement
EU Thresholds as of 1st January 2010
• Goods & Services = £156,442• Works = £3,927,260
Other EU Procurement Procedures
• Accelerated procedure• Negotiated Tender• Competitive Dialogue• Central Purchasing Bodies• Dynamic Purchasing Systems
Common Procurement Procedures
Tender Cycle
Advertise TenderExpressions
of Interest
Invitationto Tender
Tenders Returned
Evaluation
Contract Award
Implementation
ContractManagement
ContractExpiry
Pre-QualificationQuestionnaire
Pre-Qualification Questionnaire Process
A PQQ enables the buyer to select potential suppliers who are suitable and capable of working with the Council.
Stage 1:Exclusio
n
Stage 2:Selectio
n
• Ineligible Tenderers (offenders, insolvencies, etc)
• Failure to meet “minimum standards”
• Selection of firms to invite to tender (shortlist) based on ‘economic and financial standing’ and ‘technical or professional ability’
“A PQQ CAN’T WIN YOU THE CONTRACT BUT IT MAY LOSE YOU IT”
Tips for completing the PQQ
• The PQQ does not allow for any prior knowledge of your organisation by the contracting authority (even if you are the existing supplier!)
• Where written policies and procedures do not exist, include a statement to support how you manage that activity in your organisation
• This is your opportunity to sell yourself to us. Think of it as a job application. In order to get to interview stage you need to sell yourself on the application form.
• Don’t be afraid to ask for help if you are unsure, but ensure that your queries are submitted in writing.
Invitation to Tender (ITT)
• Instructions to Tenderers
• Form of Tender
• Terms & Conditions
• Specification
• Price Schedule
• Declarations
• Criteria based on the most economically advantageous tender (MEAT) : inc price, quality, cost effectiveness, after-sales, technical merit, environmental, sustainability, diversity, equal opportunities & delivery etc
“VERY FEW PUBLIC SECTOR CONTRACTS ARE AWARDED ON PRICE ALONE, ALTHOUGH PRICE IS A VERY IMPORTANT
FACTOR”
Tips for completing the Tender Document
• Be clear & concise
• Allow adequate time for clarifications
• Focus on the business needs
• Innovation & Value for Money
• Ensure all parts are complete
• Return on time
Alternative Approaches
Consider the rest of the supply chain
can you be a sub contractor to one of our main contractors?
Consider working collaboratively
can you build a consortium to reduce your overheads?
What is e-tendering?
“e-tendering is the carrying out of the tendering cycle/process using electronic means, such as the internet and specialist e-tendering software applications”.
Benefits of e-tendering
• Replaces the traditional manual paper-based tender trail.
• Faster response to queries and/or clarifications.
• Reduced costs for suppliers and buyers.
• A single website providing 24hr access.
• Early notification of tendering opportunities.
• Data security with suppliers keeping their own information up to date
Accessing e-tendering Systems
• You will need access to a computer with internet access
• You will need word processing software such as Microsoft Word and Adobe Acrobat
• Basic web browsing and word processing skills are all you need.
• Its free once you are Internet ready, there are No further costs associated with the system.
• Comprehensive on-line help is available.
http://www.dorsetforyou.com
e-tendering
Accessing the System
Access
Click on link
Supplier Registration
Click on this arrow to register
Company Details
Important fill in your company profile
Sample Profile
ImportantRegister your business to the correct category
Categories
You can select more than one category if applicable
Useful Sites
Dorset County Council - www.dorsetforyou.com
Proactis Support Desk - [email protected]
Dorset Procurement - [email protected]
Business Link - www.businesslink.gov.uk/southwest
Supply2.gov.uk - www.supply2.gov.uk/
Office of Government Commerce (OGC) - www.ogc.gov.uk
Federation of Small Businesses - www.fsb.org.uk/
Dorset Community Action - www.dorsetcommunityaction.org.uk
Questions
Anna Frizzell
Business Link in DorsetEnvironmental Adviser
Sustainable Procurement
Definition of a Sustainable Business
A sustainable business is a successful and profitable business
It is one that continuously improves its productivity by taking action on the
economic, social and environmental impacts of its business
Drivers
• Economic
• Political
• Legislative
• 6 key starter areas• Energy
• Waste
• Water
• Legislation
• Transport
• Resources
What do I need to know?
• Energy
• Waste
What do I need to know?
• Water
• Legislation
What do I need to know?
• Transport
• Resources
What do I need to know?
www.envirowise.gov.uk
0800 585794
www.carbontrust.co.uk
0800 085 2005
Netregs
www.netregs.gov.uk
Business Link
www.businesslink.gov.uk/southwest
Improve Your Resource Efficiency IYRE
• Growth Companies • 15 hours of support
• Funding of last resort
www.businesslink.gov.uk/southwest
www.envirowise.gov.uk
www.carbontrust.co.uk
www.netregs.gov.uk
The Power of Words
Mark Pitcher
Concordia Business Improvement Ltd
What we are going to cover...
The stages of the tender submission
The top tips
What’s happening to public sector procurement?
What next?
Questions
Before we start...
Do you really want to tender?
- Takes time, money and resource.
- Do you have the technical skill, experience and resources
- Does it fit your business aims?
- How much money will you make?
- How important is the client?
Before we start...
• Check payment terms
• Check any guarantee terms
• Check your status
• Check insurance, and bomb shell outs!
The stages of the tender process..
• Register of interest
• PQQ
• Tender submission
• Interview and negotiations
• Contract Start
• Contract reviews
Top tips...
• Programme the tender process
• Put in the time and resource
• Collection of tender documents
• Find out what client really wants
• Site inspection
• Focus on the client, talk about their needs and how you answer them
Top tips con..
• Method statements for work
• Timetable and project programme
• Highlight possible issues and possible solutions
• Build relationships
Top tips continued..
• Talk about resource and experience you have
• CVs of the team going to be used
• Help with new ideas and alternatives
• Benefits of your tender, business and cost savings made on other projects
• Contract management resource?
• Financial ability to undertake the works
Getting it right...
• Meet all the requirements
• Get it there on time!
• Do not say what is not true!
• Think about the price
• Proof read the document
• Tender submission meetings
• Will you make money – e tender?
Once you have it...
• Interview
• Discussions on detail
• Work hard to keep it, project review!
• Push for better value!
• You become the buyer!
• If you don’t win find out why - face to face interview
Things not to do..
• We believe we do not have the resource to do the project
• No answer as we are not sure what answer you want
• We want to make profit from the contract double that of the market leaders
• We believe setting time scales is wrong as we never stick to them
• We have never done catering before, in fact we applied for the wrong tender but feel our experience in building gives us the required skills to run a catering contract
Public sector procurement in the future........
• BAA – what goes around comes around?
• Watch your contract terms
• Value for money
• Outsourcing
• More risk, use of smaller contractors
• Less management more customer failures improvement in value!
What next....
• More training
• Outsource to tender bid writing firms
• Review your company aims
• Work with 3rd party on bid submissions
• You’ve got to be in it to win it