May 2011 Volume 20

Dear Subscribers,

Happy Spring! We have two major stories so far this month: Microsoft buying Skype for $8.5 Billion and Telepresence Options launching the industry’s first magazine dedicated to telepresence and effective visual collaboration. Since I am obviously self-interested I will start with the launch of Telepresence Options Magazine first.

Telepresence Options Magazine & The Telepresence Options 2011 YearbookWe officially launched Telepresence Options Magazine this month and published the Telepresence Options 2011 Yearbook printed upside down, and backwards in the hard copy so you can read from either direction. The 2011 Yearbook is the most comprehensive overview of the telepresence marketplace ever assembled: Profiles of 22 different companies, detailed one-page “Snapshots” of 37 different solutions, and 45 shorter entries from the Telepresence and Videoconferencing Catalog. The yearbook includes: Telepresence environments, podiums, stages, videoconferencing, executive systems, managed service providers, internetworking solutions, and exchange offerings. Discover telepresence solutions you never knew existed and get a free hard copy and instant access to the digital edition with your free subscription to Telepresence Options Magazine at www.TelepresenceOptions.com/magazine.

Microsoft’s Acquisition of Skype$8.5 Billion! Wow! My thoughts: 1. Microsoft acknowledges the value of visual collaboration in a big way and the value of the other visual collaboration market participants rises simultaneously. 2. What did MSFT buy? Core Asset: Skype’s installed base of 560 million users who are actively using Skype and the directory that connects them all. I have a separate PC dedicated to visual collaboration that has over a half dozen video soft-clients installed including: LifeSize Desktop, RADVISION Scopia, Vidyo, High Speed Video, Logitech Vid, and others. While virtually every other video client I own offers dramatically better video, Skype is the only one that is on my “production laptop” and open/on almost continuously because I use it for telephony and messaging with colleagues, clients and friends who have it on for the exact same reason. That’s powerful! 3. This acquisition will accelerate interoperability. In the 2011 Yearbook I discuss the top trends for visual collaboration in 2011. One of the trends that I identify is the growing interoperability of visual collaboration systems and platforms and one of the specific drivers that I discuss is merger and acquisition where I used Cisco’s acquisition of TANDBERG as an example. Let’s call it: Standardization through Consolidation! While Skype was already working on improving interoperability through their “Plugged Into Skype” program which launched recently connecting Skype with the LifeSize Passport, this growing interoperability should accelerate through the entire Microsoft line up: Expect Lync/OCS, mobile devices, Microsoft Outlook and even the Xbox to soon be: Plugged into Skype! Big question mark: How will the existing Microsoft UC and Messaging Partners like HP and Polycom be affected? Only time will tell.

Warmly,

HSL

Howard S. Lichtman, Publisher – Telepresence Options

Telepresence Options Magazine - New Magazine Covering Telepresence and Visual Collaboration

Telepresence Options is pleased to announce the launch of Telepresence Options Magazine. The new magazine which is available in hard copy and a digital edition covers the latest in telepresence and effective visual collaboration technologies.

Readers can reserve a free hard copy and access the digital edition immediately at: www.TelepresenceOptions.com/magazine

The Spring 2011 issue includes the following:What is Telepresence?The ROI of Telepresence in a World of Economic and Geopolitical UncertaintyRobotic Telepresence: A Primer & Tale of the TapeUnderstanding the Telepresence MarketplaceCreating Telepresence Environments - A Design Guide

Your Telepresence Options Magazine subscription also includes instant access to: The Telepresence Options 2011 Yearbook - The Indispensable Sourcebook and Cookbook for Telepresence and Visual Collaboration

Telepresence and visual collaboration 2011 trends, profiles of 22 leading telepresence companies, detailed “Snapshots” on 37 different visual collaboration offerings, and 45 smaller entries from the Telepresence and Videoconferencing Catalog

The next edition of Telepresence Options Magazine will be published in Fall 2011 and will cover:

Infrastructure, Managed Services, Inter-Networking, Security, and ExchangeContents will include:Understanding Video network Infrastructure ManagementThe Great Debate: The Case for Managed Services Vs. The Case for Building a VNOCInter-Networking Telepresence: MPLS, Satellite, and ExchangeSecuring Video Continue reading...

Microsoft to Acquire Skype

By ANUPREETA DAS And NICK WINGFIELD, via WSJ.com

Microsoft Corp. agreed to buy Internet phone company Skype Technologies SA for $8.5 billion in cash--the most aggressive move yet by Microsoft to play in the increasingly converged worlds of communication, information and entertainment.

WSJ's Andrew LaVallee has details behind Microsoft's $8.5 billion cash purchase of Skype.

Skype will become a new business division within Microsoft, and Skype Chief Executive Tony Bates will assume the title of president of the Microsoft Skype Division, reporting directly to Microsoft Chief Executive Steve Ballmer. Continue reading...

Biggest US airlines have combined 1Q loss over $1B

by Joshua Freed and David Koenig, via Yahoo! News

With fresh red ink at Delta and US Airways, the five biggest U.S. airlines showed a combined loss of more than $1 billion for the first quarter. Soaring jet fuel prices are the big culprit.The total loss was only about $100 million larger than a year ago, even though jet fuel spending jumped by 28 percent, nearly $1.9 billion. Airlines were able to narrow the difference in fuel spending with a 12 percent increase in revenue.They have raised fares seven times since the start of the year and would like to keep doing that to offset higher fuel costs. Continue reading...

Vu Telepresence and Managed Services: Reality Check

Here is an article from Joe Panettieri from MSP Mentor that announces some stellar sales numbers for visual collaboration upstart Vu Telepresence. The company which makes a high-quality, low-cost HD videoconferencing end-point which the company leases for a small down payment and a monthly cost of $74.99 with a 50" display or $109.99 per month with a 60" display, announced that they have sold 5,000 units to 2,000 end-customers since they launched in October of 2010. CEO Akash Saraf, in the interview, discloses that the company will be coming out with a higher-end telepresence endpoint in the $40,000-$50,000 range that will be ready for demonstrations later this year. Continue reading...

LifeSize Gets "Plugged Into Skype"

The LifeSize Passport became the first videoconferencing room system to receive "Plugged-Into-Skype" certification with the ability to both connect with Skype's video software codec and leverage Skype's directory of 600+million users, the largest in the world. Here is an excellent article by PC World's Stephanie Lawson covering the announcement. Continue reading...

Blue Jeans Network Bridges Skype, SIP, H.323 for Multipoint Telepresence Solution

by Tom Keating, via TMC's VoIP and Gadgets Blog

Blue Jeans Network has been quietly developing a new cloud-based video conferencing and collaboration service that bridges H.323 and SIP end-points, PSTN -- and even Skype, with the goal of allowing users to connect everything from high-end video telepresence systems like Tandberg/Cisco and Lifesize to web cams running Skype to desktop IP videophones from Polycom, Grandstream, Cisco, and others. This solves a major problem with video conferencing and telepresence since interoperability, while it has improved, still doesn't take into account legacy H.323 end-points or users that only have inexpensive webcams. Blue Jeans Network plans to support Google and Microsoft Lync as well. Their cloud-based service handles the transcoding of audio and video codecs as well as manages the meeting IDs, PINs, etc. The web portal also grants moderators the ability to mute individual participants, all participants, as well as turn off their video.

Continue reading...

Avay Hires Cisco Telepresence ExecVia No Jitter

Avaya's Flare Experience user interface can do a lot of cool things, and now we know it can transport human beings from one place to another. Specifically, it moved Phil Graham from Cisco to Avaya.

In another sign that Avaya wants to be seen as a serious innovator in Unified Communications, the formerly-staid vendor this week hired Graham away from his position as the point person behind Cisco Telepresence, and put him in charge of all endpoints for Avaya. And in an interview yesterday, Graham told me that Flare was a signal that Avaya meant to break new ground in the communications future.

"I think that's why I'm here, frankly," Graham said, calling Flare a "very interesting paradigm of mixing information with applications. And then at the

center of that experience is communications." Continue Reading

Video Conferencing Industry to Top $3.8bn by 2016Via businessGreen

The videoconferencing industry will be worth $3.8bn (2.3bn GBP) by 2016 as large enterprises and SMEs warm to the cost savings and efficiencies the technology provides, according to Ovum.

The analyst firm's Enterprise Business Video Forecast: 2011-16 said that the market will see compound growth of 5.79 per cent every year to 2016, making it one of the fastest growing ICT markets in the world.

Continue Reading

MIT Demos Glasses-Free Portable 3DVia KURZWEIL

A fundamentally new approach to glasses-free 3-D, called HR3D, could double the battery life of devices like Nintendo's 3DS portable gaming system without compromising screen brightness or resolution, researchers from MIT's Media Lab have shown.

The 3DS relies on a century-old technology known as a parallax barrier. Like most 3-D technologies, this one requires two

versions of the same image, one tailored to the left eye and one to the right. The two images are sliced into vertical segments and interleaved on a single surface.

By itself, the composite image looks like an incoherent jumble. But if you place a screen with vertical slits in it -- the parallax barrier -- just in front of the image and stand the right distance away, a 3-D image pops out.

Continue Reading

Polycom Introduces EagleEye CameraVia Netforecast

One of the primary reasons that Telepresence suites work so well is that users sit and face the video screen, with only one or a few people in front of each screen. Traditional video conferencing rooms put a whole table of people in front of the screen, so users on the far end often can't see participants well.

Many rooms put the video system at the end of a long conference room table, making it even harder to see who is who and who is talking.

Desktop video conferencing, like telepresence, puts just one person in front of the screen, often just head and shoulders, which allows viewers to see the most important visual communications components,

the eyes and face. Continue Reading

Harvey Norman Stores Employe “V,” A Virtual SalespersonVia ISPR

One Harvey Norman store in every state has welcomed a new staff member to its team this week; Rowenta's affectionately nicknamed "V" salesperson, otherwise known as Spyeglass' Virtual Presenter.

Continue Reading

The Virtual Doctor is In: Robots in HospitalsVia ISPR

At Ocean Beach Hospital in Ilwaco, Wash., when arriving patients show signs of a stroke, a key member of their medical team is ... a tall flat-panel screen.

Actually, the screen is attached atop a 6-foot device, a robot that functions mostly as a mobile videoconferencing system.

Telemedicine is moving into the telepresence-robot era, with devices that roll on wheels and are controlled remotely, so hospitals can contact stroke, or other, specialists based hundreds or thousands of miles away.

Continue Reading

The Struggle to Spread the Minority Report InterfaceVia ISPR

In the 2002 film Minority Report, Tom Cruise's cop of the future made use of a mind-blowing computer interface--a holographic wall of images and data floating before him, which Cruise manipulated by donning special gloves and making sweeping gestures to call up, move, zoom, combine, and discard far more information than fits on any PC screen, far more quickly. Few moviegoers realized this wasn't a

special-effects fantasy. It was a working system called gspeak, then under development by MIT Media Lab researcher John Underkoffler. Continue Reading

Novint's Xio - First consumer 3D touch exoskeleton deviceVia ISPR

Novint Technologies, Inc. (OTCBB: NVNT) recently announced the completion of Novint's merger with ForceTek Enterprises, LLC. Novint will be combining ForceTek's XIO exoskeleton controller with Novint's high fidelity 3D touch technology to create the world's first consumer 3D touch exoskeleton

device. Users will wear the XIO exoskeleton on their arm, and XIO itself will create forces for games, such as the impact of a golf club against a golf ball in a full body swing or a sword striking a shield.

Continue Reading

Telepresence Options Company ProfilesWe continue our series profiling the leading firms in the

telepresence industry with a profile of the Human Productivity Lab. You can browse our Company Profile archive for previous companies profiled including Teliris, Cisco, Polycom, Glowpoint, TelePresence Tech and others. You can subscribe via RSS or e-mail to receive Company Profiles of other leading telepresence firms as they are published. All the Company Profiles will be published in the

upcoming hard copy Telepresence Options 2011 Yearbook which you can receive for free by subscribing here.

Providea Conferencin g Company Profile

About Providea Conferencing Headquartered in Camarillo, CA with East Coast operations in Boston, MA and offices nationwide, Providea Conferencing offers a full suite of TelePresence and high-definition video conferencing solutions along with comprehensive system and network design consultation and world-class 24/7 Real-Time support. Founded in 1999 by veterans from the video conferencing and network carrier markets, the Providea team boasts years of experience in conferencing technologies, professional services, audiovisual design/build, multi-point bridging, network configuration and the best practices for successful deployment and utilization of these solutions.Continue Reading

Telepresence Options Solution Snapshots

We continue to add to our Telepresence and Videoconferencing Catalog of leading telepresence systems, managed service providers, and inter-networking solutions. These detailed Solution Snapshots feature important information for those evaluating their Telepresence Options including: minimum bandwidth required, minimum space required, and inter-operability information. You can receive new Solution Snapshots as they are published by subscribing to our RSS Feed or via e-mail. All the Solution Snapshots will be published in the upcoming hard copy Telepresence Options Yearbook which you can receive for free by subscribing here.

Solution Snapshot: Iformata's VNOC Symphony Enterprise SP (the VNOC in a Box)

OverviewIformata Communications brings established and new service providers as well as enterprises, a new, state-of-the art, and powerful video management solution in a single hardware system - VNOC Enterprise SP

BenefitsFast-track Your Service- With VNOC Symphony Enterprise SP you can set up and utilize conferencing and telepresence management services quickly.

Best-in-class System - The intelligence in VNOC in a Box is a consolidation of the systems and processes used in our world-class VNOCs, offering the best video management solution

Cost Effective - VNOC in a Box saves you $1-3M in VNOC set up while providing you with a proven and robust solution. Continue Reading

Telepresence Industry Press Releases

Check out the latest news from the companies on the forefront of telepresence technologies, telepresence managed services, and inter-networking telepresence.

Browse the Industry Press Release Archives Subscribe to receive new articles and stories via RSS or via

e-mail.

BurstPoint Networks Expands Conference Point Capabilities to Maximize Live Streaming in the Enterprise

New Solution Provides a Highly Scalable and Cost-Effective Medium to Easily Deliver HD and Standard Enterprise Video to Thousands of Users

WESTBOROUGH, Mass. - May 9, 2011 - BurstPoint Networks today announced the next-generation of its BurstPoint Video Communication Platform (VCP) Conference Point, a patent protected solution integrating video conferencing systems for live broadcast or on-demand playback. The solution integrates live multi-stream transcoding, giving organizations the ability to capture multiple video conferencing sessions and either stream them live or record them for later consumption. The BurstPoint VCP Conference Point supports up to six simultaneous live streaming CIF sessions, two 720p high-definition (HD) sessions, or a combination of HD and standard definition (SD) sessions, all with less hardware at a lower cost for the customer. Continue reading...

Aethra.net and SOLAVI Develop Exclusive Partnership

Ancona - Riga, 6th of May 2011 - Aethra.net, the Italian company leader in conferencing and distance collaboration services, and Solavi Ltd, the Latvian company leader in solutions for room design and audio-visual equipment installation, have made a new strategic business deal. Solavi Ltd. is the new Aethra.net's exclusive dealer for Latvian market. Continue reading...

HP Visual Collaboration Offerings Now Available Through Coroware

Kirkland, WA - May 4, 2011 - CoroWare, Inc. (COWI.OTCBB) today announced that it is offering HP Visual Collaboration videoconferencing and services for enterprise customers and small and medium businesses that need to collaborate more effectively.

HP Visual Collaboration technology provides customers affordable, high-definition (HD) software-based video conferencing powered by a reliable, cost-effective, architecture.

The technology uses scalable video coding (SVC) that adapts to network limitations and allows high-definition video conferencing with minimal latency on enterprise or best-effort networks, such as home broadband or mobile 3G.

Continue reading...

888VoIP to Distribute VU TelePresence Video Conferencing Product Portfolio in North America

Recognized as the X-oIP channel's most strategic, single source technology provider, 888VoIP today announced it will market, sell and support the complete portfolio of VU Telepresence's video conferencing technologies to its reseller channel.

"The VU HD conferencing systems is a perfect fit for our reseller

community," says Dan Shurmatz, Director of Business Development, 888VoIP. "With 888VoIP's move into IP surveillance, security and IP video conferencing, we are expanding the total solution our resellers can provide to their customers. By providing lead generation, training, marketing and technical expertise, 888VoIP is investing in the success of its channel partners and its manufacturers. Continue reading...

Matrox DualHead2Go DP and TripleHead2Go DP Multi-Monitor Adapters Now Compatible with New Thunderbolt-Enabled MacBook Pro

Montreal, Canada, May 4, 2011 -- Matrox Graphics Inc. today announced that the Matrox DualHead2Go DP Edition and TripleHead2Go DP Edition are now compatible with the latest Apple MacBook Pro notebooks featuring the new Thunderbolt port. Developed by Intel and brought to market with technical

collaboration from Apple, the high speed I/O port sets a new standard for high performance peripherals. DualHead2Go DP and TripleHead2Go DP are already the preferred multi-display solutions of many Mac users. With a simple Matrox firmware update, these solutions can also be used to achieve unprecedented dual- and triple-monitor performance including OpenGL support on the new Thunderbolt-enabled MacBook Pro. The new software release will also add the 2x1400x1050 multi-projector resolution to the already comprehensive supported resolution list. Continue reading...

Glowpoint to Launch Next Generation B2B Federation and Registry

MURRAY HILL, N.J., May 4, 2011 /PRNewswire/ -- Glowpoint, Inc. (OTCBB: GLOW), a leading global provider of cloud managed video services, today announced that it is enhancing its Open Video platform with federation and registry services designed to enable richer Business to Business (B2B) video collaboration.

With more than 600 businesses already able to collaborate across different carrier networks using a wide range of HD video endpoints via Glowpoint's Open Video platform, this advancement is designed to make B2B video calling even easier by providing simple federation and intelligent routing of video calls. Continue reading...

Providea Conferencing, LLC Opens International Office in the United Kingdom

Supporting the Company's growing list of global customers and facilitating new International business opportunities

CAMARILLO, Calif. and BUCKINGHAMSHIRE, England, May 3, 2011 /PRNewswire/ -- Providea Conferencing, LLC announced today the formation of Providea Conferencing Limited, UK; this marks the award winning (Cisco ATP Partner, Polycom Platinum Partner and LifeSize Direct Partner) Videoconferencing and Managed Services leader's first office outside of the United States.

Additionally, the Company confirmed that UK-based Clare Ryan, a videoconferencing and network industry sales veteran was named Manager of Sales and Operations for the new entity.

Continue reading...

American Well Selects the Vidyo Platform to Provide Enhanced Video Conferencing Capabilities for Its Online Care Suite

Vidyo Architecture Enables Natural, Robust HD-Quality Interactions for Telehealth Consultations

HACKENSACK, N.J. -- Vidyo, Inc., the first company to deliver personal telepresence, today announced a partnership with American Wellâ„¢, whose Online Care Suite connects providers and patients for live, immediate, and clinically meaningful encounters using the Web or phone. By incorporating Vidyo's award winning communications and collaboration platform using VidyoTechnology (TM) into the Online Care system, American Well will offer its customers a compelling new option to further enhance the highly personal, face-to-face interactions between providers and patients.

American Well partners with health plans, delivery networks and pharmacy chains to enable Online Care services that allow patients to connect live and on-demand with primary care and specialty physicians, as well as other clinicians, whenever they have a health need, from their homes or workplaces. Continue reading...

Telepresence People• Phil Graham has left Cisco to serve as VP of Product Development and

Engineering at Avaya.• John Spiliotis has been named Manager of US Channels at Avaya.• John Nicol has left Avaya to join Polycom as Technical Director of UC

Systems Architecture.• Jay Jackson was named Regional Sales Manager for Conferencing

Advisors.• Marc Trachtenberg, CEO/CTO of Teliris has left the company.• Steve Gage has been promoted to CTO of Teliris.• Shanley Stern has joined Workspeed as Director of Marketing. • Evan Kasof has joined Cisco as Telepresence Product Specialist• Cedric Lockhart has joined Cisco as Telecom/Video Services Biz Dev• James Ware has joined Polycom in Australia.• Sarah Thiess has been appointed as Polycom’s channel marketing

manager for ANZ• Sally Creber has joined Polycom as channel account manager based in

the Melbourne office.• William Lee also joins Polycom as Sales Engineer for New Zealand in

Auckland. Andrew Sainsbury has joined Polycom in Canberra • Lucy Lai joins Polycom as senior marketing manager for ANZ• Radvision, Jingyu Qju (Ex-Microsoft), Director of UC and Cloud Strategy• Avaya, Killko Caballero, Sr. Director of UC Products and Strategies• MediaPlatform, Erik Herz, Director of Business Development• Mark Roberts has left Polycom to take the CMO role at Discrete

Wireless• BurstPoint Networks today announced the appointment of Steve Miller,

chairman and CEO, Highwinds; Rob Scott, senior vice president and worldwide general manager, Halo Collaboration at HP Corporate; and Terry Gordon, director, multimedia technology services at MetLife, to the company's newly established Advisory Council. The formation of the Council closely follows the naming of William Seifert, industry veteran and CTO of Avaya Data Solutions at Avaya, to the BurstPoint Board of Directors,

• Christopher Welch has joined Apple• Huawei, Mourad Bedrani, Unified Communications Portfolio manager,

France• York Telecom, Jim Anderson, VP Business Development• Acme Packet, Ken Osowski, Director, Service Provider Product

Marketing• Insperity, Steve Huey, President

Telepresence Industry Professionals -Now Over 1930+ Members!

Telepresence Industry Professionals (TIP) is our telepresence industry association on Linked In which is now over 1930+ members! We like to call it "the

telepresence industry's cool kids club" because so many of our favorite folks are on-board. The group is a superb venue for discussion, networking, and industry news and information. There is a Jobs board for organizations looking for talent and for folks that are in the market for their next gig.

TIP is now in Europe with XING!! http://www.xing.com/group-56506.f9483f

Telepresence Industry Jobs

New Jobs on the Telepresence Industry Professional Job Board - Must be a Member of TIP to view

On The Bench A Breakdown of Industry Talent in the Market for their Next Opportunity

Interested in Appearing in “On the Bench”? Send 1 short paragraph overview, headshot, and LinkedIn URL to Info@TelepresenceOptions.com with “On the Bench” in the

subject line.

Kirk Dennis – Denver, ColoradoKirk is a videoconferencing/telepresence industry veteran seeking a Major Account Manager or Sales Manager career opportunity. From 1998 to 2008, Kirk was the President of VideoCom, Inc. – a reseller specializing in the design, sales, installation and support of enterprise video solutions. More recently, Kirk was the Director of Sales at TelePresence Tech and was responsible for establishing the Reseller Program for North America.

Telepresence Industry Calendar

This issue of the Telepresence Options Telegraph Sponsored by:

About Telepresence Options

Telepresence Options follows telepresence, telepresence technologies, and the companies that make up the telepresence industry. We profile new telepresence systems, telepresence managed service providers, and telepresence inter-networking solutions. Telepresence Options content is available for free on the internet and The Telepresence Options 2011 Yearbook and Telepresence Options Magazine are available to subscribers. The Telepresence Options 2011 Yearbook is the second in the series of Telepresence Options surveys and is the most recent update to

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The Telepresence and Videoconferencing Catalog

The Telepresence and Videoconferencing Catalog is our comprehensive and intelligently organized on-line catalog of the leading telepresence and videoconferencing systems, managed service providers, and inter-networking solutions available anywhere. You can start with our comprehensive overview of the various Telepresence Options and then drill down to evaluate telepresence solutions in various intelligently organized categories.

Telepresence Stage and Podium Systems Group SystemsLarge Group Systems,Small Group SystemsExecutive SystemsTelemedicine & Healthcare TPVideo Conference Systems

Video Network InfrastructureCameras and CodecsManaged Services ProviderInter-Networking ProviderTP and VC Exchange ServicesResellers and Integrators

ConsultantsRecording, Streaming, and ArchivingVideo Network ManagementPublic Telepresence and VC RoomsPeripherals and AccessoriesTelepresence RoboticsVirtual Reality CAVESsUnified CommunicationsDesktop ConferencingWebconferencing and Virtual CollaborationDisplay TechnologiesPublicationsConferences and Events

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