maximizing return with matching gifts
TRANSCRIPT
Maximizing Return with Matching Gifts
How to Find, Streamline and Track Matching Gifts
presented by:
&
Virtuous is the nonprofit CRM helping charities create
personal relationships, reduce costs and maximize
impact.
www.VirtuousCRM.com | www.DonateDouble.org
Scott RichardsDirector of Training & Customer SuccessVirtuous Software
DonateDouble was founded to solve the inefficiencies in charitable giving. By automating the match process and helping nonprofits & companies manage employee contributions, we make the process easier for donors, employers
and charities.
www.VirtuousCRM.com | www.DonateDouble.org
Bill CampbellDirector of Strategic PartnershipsDonateDouble
Why Matching Matters
“At least $10 billion in workplace matching funds go unclaimed each year” -Nonprofit Fundraising Journal
But… Matching Gifts are difficult to Promote and Process
How much money is your charity leaving
on the table?
www.VirtuousCRM.com | www.DonateDouble.org
Four Problems With Matching Programs
During our presentation we will discuss the following four problems with your
matching program:
1. Identification- Who is match eligible?
2. Conversion- Steps for donor to submit the gift for match
3. Tracking Success- Going from Black Box to measurable stats
4. Reporting & Reconciliation- Connecting Donor to The Payment form
company
www.VirtuousCRM.com | www.DonateDouble.org
1. IdentificationYou work with donors everyday and besides board members you may not know where people work. There are ways to solve this through low tech and high tech means.
1. Ask the donor
2. Data Append- There are a lot of great products out their to augment your donor file
• Virtuous built in solutions
• HEP Data’s Employer Find Tool
• Online Marketing Tools- Experian, PIPL, LinkedIn
3. A strategy and conversation based on your donors
www.VirtuousCRM.com | www.DonateDouble.org
Capturing the Employer InformationWe integrate on the time of donation to help you capture the company name and data.
1. Pass it through to your CRM
2. Help you connect donors to company
3. Connect with donors at their time they are most committed to your cause
Things to consider:
• How to use the data once captured
• Focus energy on high level donors
www.VirtuousCRM.com | www.DonateDouble.org
2. Converting the Donor
Company Matching policies can be complicated, as fundraisers our job is to communicate both the value and the process
1. You can use search tools to help donors find their matching policy
2. Provide them the information in a mailing or email to encourage them to complete the match
3. Encourage higher level donors (500-5,000) to get their gifts matched
4. Make it part of every ask, organizational commitment to match
Or…. we can help
www.VirtuousCRM.com | www.DonateDouble.org
Automate the Process
• Forms are Auto-populated
• Donors and NPOs E-Sign Forms
• Automatically sending all necessary documentation to the matching employer
• Remove the friction for you and your donors
www.VirtuousCRM.com | www.DonateDouble.org
3. Tracking: Measuring Success
“What gets measured gets improved.” - Peter Drucker
We track the process so that you know when people have taken action:
1. Pursued a match
2. Qualified for a match
3. Submitted a match.
www.VirtuousCRM.com | www.DonateDouble.org
4. Reporting and Crediting
Reporting results on matching can be difficult, so often matching is relegated to the world
of nice to have money instead expected revenue.
1. Matching and Corporate giving landscape is complicated
2. Most NPOs credit corporate teams with matching dollars
3. Donor data is limited and often hard to match the donor to their matching gift
4. Most NPOs will just credit a donor with the hopes the money will come in
www.VirtuousCRM.com | www.DonateDouble.org
Reporting For Fundraisers & Processers
Match Submitted
API Pull
Credit Account in
CRM
Creates Open
Pledge
Check Received
www.VirtuousCRM.com | www.DonateDouble.org
• Self Service Pull reports at anytime
• All transaction data available in reports
• Data needed to credit donors and campaigns
• Create policies about when to credit fundraising pages
• Pull reports and upload updates on a weekly basis
• API for reporting to create seamless sharing
• Remove friction from the donation process
• Batching match transactions
• Simplified reporting and verification search
• Portal log-ins in one place
www.VirtuousCRM.com | www.DonateDouble.org
Simplified Process
• April 2015, TR responds to disaster in Nepal
• In first week, TR raised over $250,000
• During same time, DD processed additional $51,500 in match requests
• DonateDouble increased donations by 20%
www.VirtuousCRM.com | www.DonateDouble.org
Team Rubicon Case Study
www.VirtuousCRM.com | www.DonateDouble.org
Get up to 50% off your DonateDouble Annual Subscription when you complete a personalized
demo of Virtuous
www.VirtuousCRM.com/donate-double-50
www.VirtuousCRM.com | www.DonateDouble.org
Questions?
www.VirtuousCRM.com | www.DonateDouble.org
Get up to 50% off your DonateDouble Annual Subscription when you complete a personalized
demo of Virtuous
www.VirtuousCRM.com/donate-double-50