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Maryland Primary Care Program: Behavioral Health Integration Building the Team Program Management Office

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Page 1: Maryland Primary Care Program: Behavioral Health ... · Why Behavioral Health Integration? •Often overlooked •Frequently worsens co-morbid conditions •Few existing programs

Maryland Primary Care Program:Behavioral Health Integration

Building the Team

Program Management Office

Page 2: Maryland Primary Care Program: Behavioral Health ... · Why Behavioral Health Integration? •Often overlooked •Frequently worsens co-morbid conditions •Few existing programs

What do we mean by Behavioral Health?

• Mental health and substance use disorders

• Focus on most common and most harmful diagnoses in the primary care setting:

• Mental health – in particular depression and anxiety

• Substance use disorders – in particular alcohol and opioids

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Behavioral Health Integration

Page 3: Maryland Primary Care Program: Behavioral Health ... · Why Behavioral Health Integration? •Often overlooked •Frequently worsens co-morbid conditions •Few existing programs

Why Behavioral Health Integration?

• Often overlooked

• Frequently worsens co-morbid conditions

• Few existing programs in primary care

• Opioid Crisis- 4th leading cause of death in Maryland

• Frequent cause of avoidable ED and Hospital admission

• Emergency room visits in Maryland fell 8 percent from 2013 to 2016, but the number of patients with behavioral health problems jumped 18.5 percent. Such cases now make up roughly a quarter of all emergency visits in Maryland.

• Key feature in MDPCP and required to move to track 2

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Behavioral Health Integration

Page 4: Maryland Primary Care Program: Behavioral Health ... · Why Behavioral Health Integration? •Often overlooked •Frequently worsens co-morbid conditions •Few existing programs

Overview of Series

1. Overview

2. Build your team

3. Choose what’s best for your practice

4. Establishing workflows for treatment and referral

5. Recruiting Resources

6. Registry and Data

7. Collaborative Care Model

8. SBIRT and MAT

9. Coding and Billing

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Behavioral Health Integration

Page 5: Maryland Primary Care Program: Behavioral Health ... · Why Behavioral Health Integration? •Often overlooked •Frequently worsens co-morbid conditions •Few existing programs

BHI Levels of Care

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Behavioral Health Integration

Screening (universal)

•Registry creation/maintenance

•Risk stratification

Treatment

•Counseling – Behavioralist

•Medication – Clinician

•Coordination – Care Manager

Referral (as needed)

•Psychiatry

•Addiction Specialist

• Coding and billing• Communication

across providers• Quality assurance

Page 6: Maryland Primary Care Program: Behavioral Health ... · Why Behavioral Health Integration? •Often overlooked •Frequently worsens co-morbid conditions •Few existing programs

BHI Overview

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Behavioral Health Integration

Identification Of

Focus Area

Screening

Process and tool

Registry creation and maintenance

Prioritization

In workflow

Risk stratification

Based on scores

Priorities for CQI

initiatives

Communication

Across providers

Behavioral Health Clinical

Care Team

Page 7: Maryland Primary Care Program: Behavioral Health ... · Why Behavioral Health Integration? •Often overlooked •Frequently worsens co-morbid conditions •Few existing programs

Build the Team

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Behavioral Health Integration

BHI Team

BH Care Manager

Lead

Behaviorist (LCSW,

Psychologist, Counselor)

Biller/Coder

Lead Clinician

and Providers

Psychiatrist

Optional CTO Support

Page 8: Maryland Primary Care Program: Behavioral Health ... · Why Behavioral Health Integration? •Often overlooked •Frequently worsens co-morbid conditions •Few existing programs

BH Care Manager

• Leads the team

• Sets the agenda

• Finds time and location for meetings

• Coordinates with Lead Clinician

• Coordinates with Behavioral Health Specialist

• Maintains the registry

• Can use existing Care Managers - does not require dedicated BH qualifications

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Behavioral Health Integration

Page 9: Maryland Primary Care Program: Behavioral Health ... · Why Behavioral Health Integration? •Often overlooked •Frequently worsens co-morbid conditions •Few existing programs

Behavioral Health Specialist

• LCSW-C, NP, Psychologist, Licensed/Certified counselor, Psychiatrist

• Office located or external site

• Employed or contracted

• Roles• Counseling• Coordination and continuity of care• Referral to higher level of care as needed

• Various compensation methods-• Direct billing• % Collections• Volume• Hourly• Lump Sum

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Behavioral Health Integration

Page 10: Maryland Primary Care Program: Behavioral Health ... · Why Behavioral Health Integration? •Often overlooked •Frequently worsens co-morbid conditions •Few existing programs

Lead Clinician

• MD, DO, NP

• Diagnosis

• Treatment: prescribes medications and provides counseling for mental health and substance use disorders

• Delegates and coordinates activates of clinical staff

• Assures awareness and engagement in process

• Educates providers

• Monitors compliance

Behavioral Health Integration

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Page 11: Maryland Primary Care Program: Behavioral Health ... · Why Behavioral Health Integration? •Often overlooked •Frequently worsens co-morbid conditions •Few existing programs

Psychiatrist

• For complex, severe, or other challenging BH issues

• Various arrangements for contracting and compensation

• Formal and informal association with practice

• Clear, specified, consistent and timely exchange of clinical information with the practice (BH CM, Providers)

Behavioral Health Integration

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Page 12: Maryland Primary Care Program: Behavioral Health ... · Why Behavioral Health Integration? •Often overlooked •Frequently worsens co-morbid conditions •Few existing programs

Addiction Medicine Specialists

• For complex, severe, or other challenging addiction issues

• For opioid agonist treatment (methadone, buprenorphine if not waivered)

• Various arrangements for referral and contracting

• Formal and informal association with practice

• Clear, specified, consistent and timely exchange of clinical information with the practice (BH CM, Providers)

Behavioral Health Integration

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Page 13: Maryland Primary Care Program: Behavioral Health ... · Why Behavioral Health Integration? •Often overlooked •Frequently worsens co-morbid conditions •Few existing programs

Biller-Coder

• Current employed staff

• Practice Management Company

• Revenue Cycle Management Company

• Parent organization

• Roles

• Assure providers and staff have correct codes for billing

• Periodic audits for compliance, errors, denials

• Assure claims include BH coding suite

Behavioral Health Integration

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Page 14: Maryland Primary Care Program: Behavioral Health ... · Why Behavioral Health Integration? •Often overlooked •Frequently worsens co-morbid conditions •Few existing programs

Data Specialist

• Designated onsite

• Support from EMR company

• Support from State contractors

• Support from Coaches

• Support from parent organization

• Primary Roles

• Incorporate workflow into EMR

• Assure data flows from BH Specialist to lead BH CM and providers

• Establishes registry

Behavioral Health Integration

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Page 15: Maryland Primary Care Program: Behavioral Health ... · Why Behavioral Health Integration? •Often overlooked •Frequently worsens co-morbid conditions •Few existing programs

Thank you!Behavioral Health Integration

Updates and More Information:

https://health.maryland.gov/MDPCP

Questions: email [email protected]

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Page 16: Maryland Primary Care Program: Behavioral Health ... · Why Behavioral Health Integration? •Often overlooked •Frequently worsens co-morbid conditions •Few existing programs

Select References

• “CPC+ Behavioral Health Integration Requirement – 2019. “ Center for Medicare and Medicaid Innovation. October 2018.

• Unutzer, Jurgen. “Which Flavor of Integrated Care?” Psychiatric News. Oct 16, 2014. https://psychnews.psychiatryonline.org/doi/full/10.1176/appi.pn.2014.10b25. Accessed October 18, 2018.

• “CoCM Behavioral Health Care Manager: Sample Job Description, Typical Workload & Resource Requirement.” AIMS Center, Unviersity of Washington Psychiatry & Behavioral Sciences. http://aims.uw.edu/sites/default/files/CareManagerJobDescription_0.pdf. Accessed October 18, 2018.

• “Frequently Asked Questions about Billing Medicare for Behavioral Health Integration (BHI) Services.” Center for Medicare and Medicaid Services. April 17, 2018. https://www.cms.gov/Medicare/Medicare-Fee-for-Service-Payment/PhysicianFeeSched/Downloads/Behavioral-Health-Integration-FAQs.pdf Accessed October 18, 2018.

• Kohl R, Calderon K, Daly S, et al. “Integrating Behavioral Health into Primary Care: Lessons Learned from the Comprehensive Primary Care Initiative.” TMF Health Quality Institute. https://www.tmf.org/LinkClick.aspx?fileticket=gSv9OHvF_W8%3D&tabid=271&portalid=0&mid=741&forcedownload=true. Accessed October 18, 2018.

• Zivin K, Miller BF, Finke B, et al. “Behavioral Health and the Comprehensive Primary Care (CPC) Initiative: findings from the 2014 CPC behavioral health survey.” BMC Health Services Research (2017) 17:612.

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Behavioral Health Integration