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    WHENQUALITYMATTERS

    NQDI KPIsManual

    November 2010

    SwissQual License AGAllmendweg 8 CH-4528 Zuchwil Switzerland

    t+41 32 686 65 65 f+41 32 686 65 66 e [email protected]

    Part Number: 16-100-200510 REV 4

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    SwissQual has made every effort to ensure that eventual instructions contained in the document are adequate and freeof errors and omissions. SwissQual will, if necessary, explain issues which may not be covered by the documents.SwissQuals liability for any errors in the documents is limited to the correction of errors and the aforementioned advisoryservices.

    Copyright 2000 - 2010 SwissQual AG. All rights reserved.

    No part of this publication may be copied, distributed, transmitted, transcribed, stored in a retrieval system, or translated

    into any human or computer language without the prior written permission of SwissQual AG.

    Confidential materials.

    All information in this document is regarded as commercial valuable, protected and privileged intellectual property, and isprovided under the terms of existing Non-Disclosure Agreements or as commercial-in-confidence material.

    When you refer to a SwissQual technology or product, you must acknowledge the respective text or logo trademarksomewhere in your text.

    SwissQual, Seven.Five, SQuad, QualiPoc, NetQual, VQuad, Diversity as well as the following logos areregistered trademarks of SwissQual AG.

    Diversity Explorer, Diversity Ranger, Diversity Unattended, NiNA+, NiNA, NQAgent, NQComm, NQDI,NQTM, NQView, NQWeb, QPControl, QPView, QualiPoc Freerider, QualiPoc iQ, QualiPoc Mobile,QualiPoc Static, QualiWatch-M, QualiWatch-S, SystemInspector, TestManager, VMon, VQuad-HD aretrademarks of SwissQual AG.

    SwissQual acknowledges the following trademarks for company names and products:

    Adobe, Adobe Acrobat, and Adobe Postscript are trademarks of Adobe Systems Incorporated.

    Apple is a trademark of Apple Computer, Inc.

    DIMENSION, LATITUDE, and OPTIPLEX are registered trademarks of Dell Inc.

    ELEKTROBIT is a registered trademark of Elektrobit Group Plc.

    Google is a registered trademark of Google Inc.

    Intel, Intel Itanium, Intel Pentium, and Intel Xeon are trademarks or registered trademarks of Intel Corporation.

    INTERNET EXPLORER, SMARTPHONE, TABLET are registered trademarks of Microsoft Corporation.

    Java is a U.S. trademark of Sun Microsystems, Inc.

    Linux is a registered trademark of Linus Torvalds.

    Microsoft, Microsoft Windows, Microsoft Windows NT, and Windows Vista are either registered trademarks ortrademarks of Microsoft Corporation in the United States and/or other countries U.S.

    NOKIA is a registered trademark of Nokia Corporation.

    Oracle is a registered US trademark of Oracle Corporation, Redwood City, California.

    SAMSUNG is a registered trademark of Samsung Corporation.

    SIERRA WIRELESS is a registered trademark of Sierra Wireless, Inc.

    TRIMBLE is a registered trademark of Trimble Navigation Limited.

    U-BLOX is a registered trademark of u-blox Holding AG.

    UNIX is a registered trademark of The Open Group.

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    NQDI KPIs Manual

    2000 - 2010 SwissQual AG

    Contents |

    CONFIDENTIAL MATERIALS

    ii

    Contents

    1 Introduction .......................................................................................................................................... 1Related Documentation ......................................................................................................................... 1KPI Overview ......................................................................................................................................... 2

    Accessibility ...................................................................................................................................... 2Retainability .................................................................................................................................... 10Integrity ........................................................................................................................................... 13

    2 Services .............................................................................................................................................. 21Voice .................................................................................................................................................... 21

    GSM/UMTS .................................................................................................................................... 21CDMA ............................................................................................................................................. 22

    Data ..................................................................................................................................................... 22TCP/IP ............................................................................................................................................ 22Email ............................................................................................................................................... 23FTP ................................................................................................................................................. 24HTTP .............................................................................................................................................. 26Ping ................................................................................................................................................ 26UDPDL ........................................................................................................................................... 26WAP ............................................................................................................................................... 27

    Messages ............................................................................................................................................ 28MMS ............................................................................................................................................... 28SMS ................................................................................................................................................ 28

    Mobile TV ............................................................................................................................................. 28DVB-H ............................................................................................................................................ 28

    3 Indicators on Layer 3......................................................................................................................... 29Data (PS) ............................................................................................................................................. 29Voice (CS) ........................................................................................................................................... 30

    2G ................................................................................................................................................... 303G ................................................................................................................................................... 31

    Active set update ............................................................................................................................ 31Cell Update ..................................................................................................................................... 32

    4 Indicators on Layer 1......................................................................................................................... 33Scanner Based Measurements ........................................................................................................... 33

    Scrambling Code Coverage ........................................................................................................... 33Pilot Pollution .................................................................................................................................. 33

    Radio based Measurements ................................................................................................................ 33Radio Link....................................................................................................................................... 33

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    NQDI KPIs Manual

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    Contents |

    CONFIDENTIAL MATERIALS

    v

    Figure A-17 WCDMA Layer 3 Signalling (filtered) ......................................................................................... 114Figure B-1 Probability Density Function (PDF).............................................................................................. 124Figure B-2 Cumulative Density Function (CDF) ............................................................................................ 124Tables

    Table A-1 KPI Results Table ........................................................................................................................... 35Table A-2 Error Codes and Status field ......................................................................................................... 122Table B-1 Table for rates and averages ........................................................................................................ 123

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    NQDI KPIs Manual

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    Chapter 1 | Introduction

    CONFIDENTIAL MATERIALS

    1

    1 Introduction

    This document contains a description of all the KPIs (Key Performance Indicators) measured and reportedwith Diversity and QualiPoc data in NQDI. This list of KPIs represents a summary from inputs from theExperts within ETSI, SwissQual KPI definitions and various customer requests.

    THhe structure of the KPIs follow the principles of the document ITU P-800 where the accessibility,retainability and integrity are the key aspects of the assessment of quality in telecommunications.

    The concept of accessibility has been enlarged to accommodate customer requests for KPIs considering thecompletion of a service. It spans from the request of a service to its successful completion. Since the accessto the service is essential to its completion these KPIs are regarded as belonging to the accessibility group.

    The described KPIs are to be found on the KPI sheet of the NQDI Analysis tab and as a report item in theReport Generator. The usage of the Report Generator is described in detail in the NQDI manual.

    The calculation of the KPIs is automatically when the trigger points are available. Depending on the datacollection application type and mode used (Diversity, QualiPoc) maybe only a limited choice of KPIs is

    available.

    Related Documentation

    For a description of the NQDI Database Structure, see: Manual-NQDI database structure.pdf

    For a description of the Voice Test Measurement Results, see: Manual-Result Description.pdf

    For a description of the Data Test Measurement Results, see: Manual-Data Test Resultdescription.pdf

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    KPI Overview

    The following legend is for the KPI tables in this section. The ETSI reference document is TS 102 250 - 2 V.1.7.1

    Item Description

    * Not implemented as KPI and not available as Report Item

    + Available In Report Generator but no explicit KPI Item

    QP Only with QualiPoc available

    () ETSI definition almost equivalent

    IP Protocol

    Layer 3 Message

    Phone or log trace Message

    Scanner

    Accessibility

    Accessibility Parameter ETSI Parameter

    KPI ID Stratum Type Function Start Trigger Event End Trigger Event Status Value 1 SuccessRate

    Time

    10100

    Service

    Voice(CS)

    Telephony

    Channel Request /RRCConnectionRequest

    (MTC Dial) CC: Alerting SuccessRate Duration 6.6.1/6.7.3 6.6.2/6.7.4

    10102TelephonyService CM Service Request CC: Alerting SuccessRate Duration

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    Accessibility Parameter ETSI Parameter

    KPI ID Stratum Type Function Start Trigger Event End Trigger Event Status Value 1Success

    RateTime

    10105Video CallVideo Setup RRCConnectionRequest Video Connect marker SuccessRate Duration

    10110TelephonyCompletion

    Channel Request /RRCConnectionRequest CC: Disconnect SuccessRate Duration

    10141Paging DelayMTC Dial Paging/RRC Paging Type 1 SuccessRate Duration

    10150TelephonyMTC Paging CC: Alerting SuccessRate Duration

    10151

    TelephonyMTCintermediate

    Channel Request /RRCConnectionRequest CC: Alerting SuccessRate Duration

    10152

    TelephonyMTC RequestDelay Paging Channel Request / RRCConnectionRequest SuccessRate Duration

    10153

    TelephonyRandomAccess Dial Channel Request/RRCConnection Request SuccessRate Duration

    10160

    Telephony

    CompletionMTC Dial Channel Release / RRC ConnectionRelease SuccessRate Duration

    10165

    TelephonyCompletionMTC Paging Paging

    Channel Release / RRC ConnectionRelease SuccessRate Duration

    10200

    Data

    Email send > 25 [SYN] Message Body (after CommandReset) SuccessRate Duration (7.2.11) (7.2.12)

    10210Email sendCompletion > 25 [SYN] Message Accepted (or Quit) SuccessRate Duration 7.2.6 7.2.7

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    Accessibility Parameter ETSI Parameter

    KPI ID Stratum Type Function Start Trigger Event End Trigger Event Status Value 1Success

    RateTime

    10407HTTP Browser(B) > 80 [SYN] Sending of the first GET command SuccessRate Duration 6.8.3 (B) 6.8.4 (B)

    10410HTTP BrowserCompletion > 80 [SYN] Last Continuation SuccessRate Duration 6.8.5 6.8.6

    10411

    HTTP TransferGETCompletion > 80 [SYN] Last Continuation SuccessRate Duration 6.8.5 6.8.6

    10412

    HTTP TransferPUTCompletion > 80 [SYN]

    Reception of [Fin;Ack] after the lastcontinuation SuccessRate Duration

    10420

    Service AccessHTTP Browser(B) Start RAS Dialup Sending of the first GET command SuccessRate Duration 6.8.1 (B) 6.8.2 (B)

    10421

    Service HTTPTransfer GET(B) Start RAS Dialup Sending of the first GET command SuccessRate Duration 6.8.1 (B) 6.8.2 (B)

    10422Service HTTPTransfer PUT Start RAS Dialup Sending of the first PUT command SuccessRate Duration

    10425

    Network

    Access HTTP

    Activate PDP Context

    Request HTTP/1.n 200 OK SuccessRate Duration QP

    10430

    NetworkAccess WAPPortal

    Activate PDP ContextRequest Last HTTP/1.n 200 OK SuccessRate Duration QP

    10450HTTP NetworkDL Cycle

    Channel Request

    RRCConnectionRequest

    HTTP Get HTTP/1.n complete SuccessRate Duration QP

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    Accessibility Parameter ETSI Parameter

    KPI ID Stratum Type Function Start Trigger Event End Trigger Event Status Value 1Success

    RateTime

    10451HTTP Page DLCycle HTTP Get Last HTTP/1.n complete SuccessRate Duration QP

    10452HTTP File DLCycle HTTP Get

    Last HTTP/1.n complete before new HTTPGet SuccessRate Duration QP

    10500 UDPDL Request:SQUDPDL Source port SuccessRate Duration

    10600VideoStreaming

    HTTP: HTTP Get orRTSP continuation

    RTSP DESCRIBE

    RTSP: RTP Payload

    Resized, Buffering

    SuccessRate Duration

    10601VideoStreaming Play

    HTTP: HTTP Get or RTSPcontinuation

    RTSP DESCRIBE PLAY (RTSP PLAY) SuccessRate Duration

    10605

    VideoStreaming(Setup)

    RTSP: RTSP Setup RTSP: RTP Payload

    Resized, Buffering SuccessRate Duration

    10610

    NetworkAccess VideoStreaming

    Activate PDP ContextRequest First Packet SuccessRate Duration QP

    10700 WAP WSP Connect WSP Reply/ WSP Result SuccessRate Duration 6.11.1 6.11.2

    10710WAPCompletion WSP Connect Last WSP Reply/ WSP Result SuccessRate Duration

    10800

    Message

    MMS Send START TRANSMISSION STARTED SuccessRate Duration

    10801 MMS ReceiveNOTIFICATIONRECEIVED TRANSMISSION STARTED SuccessRate Duration

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    Accessibility Parameter ETSI Parameter

    KPI ID Stratum Type Function Start Trigger Event End Trigger Event Status Value 1Success

    RateTime

    10805WAP Gatewayconnect START WSP Connect SuccessRate Duration

    10900 SMS Send START SEND SMS START SuccessRate Duration

    11000Post Dial DelayActive State SIP INVITE 180 RINGING SuccessRate Duration

    11010SIPCallAccess SIP INVITE SIP 200 OK SuccessRate Duration

    11500EVDO

    Post Dial DelayDormant State

    EVDO ConnectionRequest 180 RINGING SuccessRate Duration

    11600

    DVB-H

    Mobile TVDVB-H Menu Service Request Service available (DVB-H Service Available) SuccessRate Duration 6.2.2 6.2.3

    11610

    Mobile TVDVB-HChannel Channel Request Streaming Started (DVB-H Channel added) SuccessRate Duration 6.2.4 6.2.5

    15000 Data (CS) Telephony AT-Command Valid Server Response SuccessRate Duration *

    15100

    Layer3

    Data (PS)

    Attach Attach Request Attach Accept or Reject SuccessRate Duration 5.3 5.4

    15101 Detach Detach Request Detach Accept SuccessRate Duration

    15102AttachCompletion Attach Request Attach Complete SuccessRate Duration

    15105 Attach (P3) [AT+ CGATT=1] [OK] SuccessRate Duration

    15200Activate PDPContext

    Activate PDP ContextRequest Activate PDP Context Accept or Reject

    SuccessRate Duration 5.5 5.6

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    Accessibility Parameter ETSI Parameter

    KPI ID Stratum Type Function Start Trigger Event End Trigger Event Status Value 1Success

    RateTime

    15201DeactivatePDP Context

    Dectivate PDP ContextRequest Deactivate PDP Context Accept

    SuccessRate Duration

    15202 Access 3G RRCConnectionRequest ActivatePDPContext Accept SuccessRate Duration

    15203

    DeactivatePDP ContextCompletion

    Channel Request /RRCConnectionRequest Deactivate PDP Context Accept

    SuccessRate Duration

    15205Activate PDPContext (P3)

    First IPCP ConfigurationRequest Last IPCP Configuration Accept SuccessRate Duration

    15250IP ServiceAccess

    Activate PDP ContextRequest FirstPacket of accessed service SuccessRate Duration

    15300 AuthentificationAuthentification andCiphering Request

    Authentification and Ciphering Response orFailure or Reject SuccessRate Duration

    15400

    CS

    Ciphpering Ciphering Mode command Ciphering Mode complete SuccessRate Duration

    15500 Authentification Authentification RequestAuthentification Response or Failure orReject SuccessRate Duration

    15550 Identity IdentityRequest IdentityResponse SuccessRate Duration

    15560Call SetupSignalling 2G Immediate Assignment Assignment Command SuccessRate Duration

    15570Call SetupSignalling 3G

    RRCConnectionSetupComplete RadioBearerSetup SuccessRate Duration

    15600 2G Traffic Channel Assignment Command Assignment Complete or Failure SuccessRate Duration

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    Accessibility Parameter ETSI Parameter

    KPI ID Stratum Type Function Start Trigger Event End Trigger Event Status Value 1Success

    RateTime

    15610Call AccessTraffic Channel CM Service Request

    Assignment Complete or Failure/RadioBearerSetupComplete or Failure SuccessRate Duration

    16050Traffic ChannelCompletion Channel Request Channel Release SuccessRate Duration

    15700 Signal Channel Channel Request Immediate Assignment or IA Reject SuccessRate Duration

    16310CDMA

    Call AccessTraffic Channel Origination Service Connect Completion SuccessRate Duration

    15800

    3G

    Traffic Channel RadioBearerSetup RadioBearerSetupComplete or Failure SuccessRate Duration

    15900 SecurityDCCH-Security ModeCommand DCCH-Security Mode Complete or Failure SuccessRate Duration

    16000 Signal Channel RRCConnectionRequest RRCConnectionSetupComplete SuccessRate Duration

    16050Signal ChannelCompletion RRCConnectionRequest RRCConnectionRelease SuccessRate Duration

    16100

    Layer 1 2G

    Coverage C1 > 0 SuccessRate 5.1 *

    16200GPRSAvailability Selection of new Cell SI 13 on BCCH SuccessRate 5.1

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    Retainability

    Retainability Parameter ETSI Parameter

    KPI ID Stratum Type Function Start Trigger Event End Trigger Event Status Value 1Success

    RateTime

    20100

    Service

    Vo

    ice

    (C

    S) Telephony Alerting Disconnect SuccessRate Duration 6.7.7

    20101 Telephony Connect Disconnect SuccessRate Duration 6.6.5

    20200

    Data

    Email send First Message Body Response: Message accepted - half roundtrip SuccessRate Duration (7.2.9)

    20201 Email receive Octets - half roundtrip Last Continuation SuccessRate Duration (7.2.9)

    20203IMAP EmailReceive FETCH 1 (RFC822)

    Response: Cx OK FETCH completed (x mustmatch with id from Request) SuccessRate Duration 7.2.9 7.2.10

    20205 Email send First Message Body Response: Message accepted SuccessRate Duration 7.2.9 7.2.10

    20206 Email receive octets Last Continuation SuccessRate Duration 7.2.9 7.2.10

    20211

    IMAP EmailReceiveHeader

    FETCH 1(RFC822.HEADER)

    Response: Cx OK FETCH completed (x mustmatch with id from Request) SuccessRate Duration 7.2.9 7.2.10

    20300 FTP UL FTP Data [FIN;ACK] - half roundtrip SuccessRate Duration

    20301 FTP DL FTP Data - half roundtrip Last FTP DATA SuccessRate Duration

    20305 FTP UL(V) FTP Data First [FIN;ACK] for the last FTP DATA SuccessRate Duration 6.1.8 (A)

    20306 FTP DL(V) FTP Data Last FTP DATA SuccessRate Duration 6.1.8 (A)

    20307 FTP UL(B)Reception of [ACK] fromthe [SYN;ACK] [FIN;ACK] - half roundtrip SuccessRate Duration 6.1.8 (B)

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    Retainability Parameter ETSI Parameter

    KPI ID Stratum Type Function Start Trigger Event End Trigger Event Status Value 1Success

    RateTime

    20801 MMS ReceiveNOTIFICATIONRECEIVED TRANSMISSION FINISHED SuccessRate Duration

    20900 SMS SEND SMS START SEND SMS FINISHED SuccessRate Duration 7.4.2 7.4.3

    21000

    Data

    Echo (Ping)request Echo (Ping) reply SuccessRate Duration 6.3

    21010SIP CallCompletion SIP 200 OK SIP Request: BYE SuccessRate Duration

    21600DVB-H

    Mobile TVDVB-HChannel

    Streaming Started

    DVB-H Channel added

    Streaming Stopped

    DVB-H service lost SuccessRate Duration

    25000Data(CS)

    Telephony(Data CS) Valid Server Response Intentional Termination SuccessRate Duration *

    25200

    Layer3

    Data(PS)

    PDP ContextActivate PDP ContextAccept Dectivate PDP Context Request SuccessRate Duration 5.7

    25201PDP ContextEnd

    Activate PDP ContextAccept Dectivate PDP Context Accept SuccessRate Duration

    25100 Attach Attach accept Detach Request SuccessRate Duration

    25300 2G Resource Assignment Complete Channel Release SuccessRate Duration

    254003G

    NetworkRRCConnectionSetupComplete RRCConnection Release SuccessRate Duration

    26100

    3.5G

    HSDPAActivity

    RadioBearerSetup

    RadioBearerReconfiguration

    RRCConnectionRelase, CellChangeOrderformUTRAN, RadioBearerReconfiguration

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    Integrity

    Integrity Parameter ETSI Parameter

    KPI ID Stratum Type Function Trigger/Measurement Trigger/Measurement Time

    30100

    Service

    Voice

    (CS) Telephony Speech Samples SpeechQuality 6.6.4

    30101 Telephony Exit CC: Disconnect CC:Release

    30200

    Data

    Email sendTransmission Duration20200 Transferred Data Throughput

    30201 Email receiveTransmission Duration20201 Transferred Data Throughput

    30203IMAP EmailReceive

    Transmission Duration20203 Transferred Data Throughput 7.2.8

    30205 Email sendTransmission Duration20205 Transferred Data Throughput 7.2.8

    30206 Email receiveTransmission Duration20206 Transferred Data Throughput 7.2.8

    30300 FTP ULTransmission Duration20300 Transferred Data Throughput

    30301 FTP DLTransmission Duration20301 Transferred Data Throughput

    30305 FTP UL(V)Transmission Duration20305 Transferred Data Throughput 6.1.7 (A)

    30306 FTP DL(V)Transmission Duration20306 Transferred Data Throughput 6.1.7 (A)

    30307 FTP UL(B)Transmission Duration20307 Transferred Data Throughput 6.1.7 (B)

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    Integrity Parameter ETSI Parameter

    KPI ID Stratum Type Function Trigger/Measurement Trigger/Measurement Time

    30308 FTP DL(B)Transmission Duration20308 Transferred Data Throughput 6.1.7 (B)

    30400 HTTP BrowserTransmission Duration20400 Transferred Data Throughput (6.8.7 (A))

    30401HTTP TransferGET

    Transmission Duration20401 Transferred Data Throughput 6.8.7 (A)

    30402HTTP TransferPUT

    Transmission Duration20402 Transferred Data Throughput

    30405HTTPBrowser(V)

    Transmission Duration20405 Transferred Data Throughput 6.8.7 (A)

    30407HTTPBrowser(B)

    Transmission Duration20407 Transferred Data Throughput 6.8.7 (B)

    30500 UDP Transmission Duration Transferred Data Throughput

    30600

    Video StreamingRTSP: TDP Payload

    HTTP: Resized orBuffering

    Displaying

    Success Rate Duration 6.5.10 6.5.11

    30605Video StreamingFirst Frame

    [SYN] Displaying

    Success Rate Duration

    30606Video StreamingTeardown Time

    RTSP : TEARDOWN RTSP/1.0 200 OK

    Success Rate Duration 6.5.12 6.5.13

    30607Video StreamingSetup

    [SYN] Resize

    Buffering Success Rate Duration 6.5.4 6.5.5

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    Integrity Parameter ETSI Parameter

    KPI ID Stratum Type Function Trigger/Measurement Trigger/Measurement Time

    34000Routing AreaUpdate

    Routing Area UpdateRequest Routing Area Update Accept or Reject Success Rate Duration

    34004Routing AreaUpdate Access

    Channel Request /RRCConnectionRequest Routing Area Update Complete or Reject Success Rate Duration

    34010 TMSITMSIReallocationCommand TMSIReallocationComplete Success Rate Duration

    34050

    2G

    Handover Handover Command Handover Complete or Failure Success Rate Duration

    34060Channel Modify2G Channel Mode Modify Channel Mode Modify Acknowledge Success Rate Duration

    34070IntracellHandover Assignment Command Assignment Complete or Failure Success Rate Duration

    35003

    2G/3G

    Location Location Update Request Location Updating Accept or Reject Success Rate Duration

    35004Location UpdateAccess

    Channel Request /RRCConnectionRequest Location Updating Accept or Reject Success Rate Duration

    35010 Compress Mode tgps_Status activate

    All tgps_Statusdeactivate/HandoverFromUTRANCommand-GSM Success Rate Duration

    35020 InterSystemHO Inter System to UTRANHandover Command HandoverToUTRANComplete or Failure Success Rate Duration

    35030 InterSystemHOHandoverFromUTRANCommand-GSM

    Handover Complete or HandoverFromUTRANFailure Success Rate Duration

    35040 InterSystemHOCellChangeOrderFromUTRAN

    First GSM SystemInformation afterCellChange Success Rate Duration

    35041InterSystemHORAU

    CellChangeOrderFromUTRAN Routing Area Update Complete or Reject Success Rate Duration

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    Integrity Parameter ETSI Parameter

    KPI ID Stratum Type Function Trigger/Measurement Trigger/Measurement Time

    35042InterSystemHOInterruption

    CellChangeOrderFromUTRAN First IP Packet Success Rate Duration *

    35050 InterSystemHO

    Last GSMSystemInformation beforeCellChange CellChange Success Rate Duration *

    35060 InterSystemHO

    Last GSMSystemInformation orPaging before CellChange First UMTS RRC Message Success Rate Duration

    35070 InterSystemHO Last UMTS RRC MessageFirst GSM SystemInformation or Paging afterCellChange Success Rate Duration

    35080 P-TMSIPTMSIReallocationCommand PTMSIReallocatioinComplete Success Rate Duration

    35100

    3G

    Handover ActiveSetUpdate ActiveSetUpdateComplete or Failure Success Rate Duration

    35101 Cell Update CellUpdate CellUpdateConfirm Success Rate Duration

    35105

    3G- InterFrequencyReselection Last old UARFCN report First new UARFCN report Success Rate Duration

    35106

    3GInterFrequency

    Handover

    PhysicalChannel/TransportChannel/RadioBeareReco

    nfiguration

    PhysicalChannel/TransportChannel/RadioBear

    eReconfigurationComplete Success Rate Duration

    35110HSPA CellChange

    RadioBearerReconfiguration withHSDSCH_RL_indicatorfalseand true

    RadioBearerReconfigurationComplete

    Success Rate Duration

    35111

    HSPA R99 LinkChange

    RadioBearerReconfiguration with falseHSDSCH_RL_indicatorand delete hsdsch channel

    RadioBearerReconfigurationComplete

    Success Rate Duration

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    Integrity Parameter ETSI Parameter

    KPI ID Stratum Type Function Trigger/Measurement Trigger/Measurement Time

    35200 ResourceRadioBearerReconfiguration

    RadioBearerReconfigurationComplete orFailure Success Rate Duration

    35300Routing AreaUpdate URAUpdate URAUpdateConfirm Success Rate Duration

    35400PhysicalChannel

    PhysicalChannelReconfiguration PhysicalChannelReconfigurationComplete Success Rate Duration *

    35500SignalingChannel

    SignalingChannelReconfiguration SignalingChannelReconfigurationComplete Success Rate Duration *

    35600TransportChannel

    TransportChannelReconfiguration TransportChannelReconfigurationComplete Success Rate Duration *

    35700 UTRAN Mobility UTRANMobilityInfo UTRANMobilityInfoConfirm Success Rate Duration *

    35800 UE Capability UECapabilityInformation UECapabilityInformationConfirm Success Rate Duration *

    Layer1 GPRS

    /EDGE

    CodingScheme Coding Scheme Duration Change Coding Scheme Duration +

    EDGE CodingScheme Coding Scheme Duration Change Coding Scheme Duration +

    TimeSlotTime Slot AllocationDuration Change Time Slot Duration +

    LLC Transmission Duration Transferred Data Throughput +

    RLC Transmission Duration Transferred Data Throughput +

    BLER Errorneous Blocks Transferred Blocks Rate +

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    Integrity Parameter ETSI Parameter

    KPI ID Stratum Type Function Trigger/Measurement Trigger/Measurement Time

    Total RSCP Measurement Sample Value +

    HO Areas Different Cells Number +

    UE TX POWER Measurement Sample Value +

    UE RX POWER Measurement Sample Value +

    BLER Measurement Sample Value +

    Current SIR Measurement Sample Value *

    Coverage areaper SC Measurement Sample Value +

    Pilot pollution +

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    2 Services

    Voice

    The performance KPIs for circuit switched (voice) calls are obtained with the help of a set of trigger pointsthat can be found in the layer 3 communication between the MS and the network or as Call markers in thecase of a call from the land unit.

    GSM/UMTS

    The call setup success rate and time is calculated for UMTS (GSM) by using the RRCConectionRequest(Channel Request in GSM) and the alerting message for the MOCs. The call retained rate and duration iscalculated using the alerting and the disconnect message.

    Figure 2-1 Trace and Graph of a CS call on UMTS

    The call completion rate is thereby calculated as retained calls divided by the sum of failed and successfulsetups.

    Figure 2-2 Trace and Graph of a CS call on GSM

    On the layer 3 plane the 3G and 2G calls are comparable, but the request for a signalization resource isdifferent. The former starts with a RRCConnectionRequest, the latter with Channel Request.

    In principle a call starts with the dial command (see overview table) or the user pushing the dial button. Inreality this dial command is executed in different ways on different phones. There are phones although fully

    integrated into the measurement system, simulating the manual dialling. As a consequence the timesbetween dial command and first request differ significantly on phones from different vendors. To keep thecomparability between different models the start trigger point is the first request for a signalisation channel.

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    Figure 2-3 Graph of a land originated CS call

    For calls originated by the land unit, the trigger point of the call start is represented by the dial command sentto the PSTN or ISDN device.

    CDMA

    In CDMA there is no layer 3 signalisation that the call is connected with the called party therefore there is no

    call setup KPI. However there is one for the access. But since the sequence of layer 3 messages in CDMAvoice service differs from UMTS/GSM it has separate KPIs with respective it trigger points.

    Data

    The data tests make use of three different protocols: TCP, UDP and WAP. Predominant is the TCP orTCP/IP protocol that supports various known applications. UDP is tested on the protocol level and with WAPthe application and the protocol is identical.

    TCP/IP

    The TCP/IP connection consists in general of three different phases:

    Establishment, transfer and disconnect. In the Data tests individual applications are investigated (such asFTP up- and download, Email sent and receive and HTTP). While FTP has an establishment as well as adisconnect phase, the others maybe doesnt have either.

    The connection establishment on the TCP level is shown inFigure 2-4 where the three phases are clearlydistinguishable. Every TCP connection has an establishment phase. However a HTTP server can end aconnection without the exchange of packets with the FIN flag set.

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    Figure 2-4 The phases of a TCP connection

    For performing a HTTP download, the GET command is send right away triggering the establishment of aTCP connection. There is no further exchange of commands on the HTTP protocol level.

    The GET command is set in brackets because in the trace, it does not occur at that position. It only shows

    itself after the connection is established. The starting point of the access duration is the time the [SYN] issent, triggered by entering the GET command. Therefore the application download duration starts at thattime too.

    As the figures suggest, there are two different download and upload times indicated. The TCP down- andupload time is the time, the network needs to actually transfer the desired bytes, which reflects the efficiencyof the connection. The application transfer duration is actually the time, which the user is experiencing. Itsthe time the application needs to execute the desired function.

    The size of the file on the hard disk, (HD) divided by the time, indicated in the figure as TCP download time,is the throughput. The calculation for the uplink is analog to the downlink with the difference that anadditional time is added, which reflects the duration the last FTP Data packet needs, to arrive at the server.

    EmailThe process of the test is traced on the protocol level, which is presented in the protocol info tab in NQDI.This trace represents the basis of the evaluation of the test. The steps of the Email send test are shownbelow.

    Figure 2-5 Email send

    The test of the application is divided into service access, service application and service throughput. The

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    service access is the time between entering the first command and the arrival of the first data packet.

    The establishment of the TCP connection is triggered by the invoke of the protocol. E.g. > telnet 110

    n the contrary because SMTP is running on the server, the start of the application is the actual uploadcommand to the server.

    To obtain the correct TCP download duration, it is necessary to add a half-roundtrip time. This is due to theconsideration, that the last packet needs a finite time to arrive at its destination. This addition may not matchthe exact delay of the packet, but it renders the result more accurate as if there were no additional timeconsidered.

    For the Email Receive this additional time is half the time between the request and the first packet.

    Figure 2-6 Email receive procedure

    FTP

    During the FTP tests a secondary data connection is established. (In the figure below, the trace of this

    secondary connection is shown with smaller arrows)

    The items in brackets like (ftp) reflect commands that may not occur in the trace but have to be executed totrigger the establishment of the TCP connection. In the FTP uplink test the last packet containing data hasthe FIN flag set. This indicates that the client closes the connection.

    The trigger points to calculate the TCP throughput are indicated in the following picture. It is calculated fromthe first to the last FTP Data packet and in addition the time, which the first packet needs to arrive at theclient.

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    Figure 2-7 FTP downlink

    The size of the file on the hard disk, (HD) divided by the time, indicated in the figure as TCP download time,is the throughput. The calculation for the uplink is analog to the downlink with the difference that anadditional time is added, which reflects the duration the last FTP Data packet needs, to arrive at the server.

    Figure 2-8 FTP uplink

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    HTTP

    According to the RFC 2126 a HTTP server does not need to close the TCP connection with the setting theFIN flag. The browser can identify the end of the HTTP packet sending within the packet itself.

    Ping

    The ping does not use the TCP protocol but is a command of the ICMP protocol. The round trip time of aping represents the time elapsed between the sending of an ICMP echo request and the answer of the

    destination. In the protocol trace, where these events are taken from, it is calculated by the differencebetween a request and the subsequent reply.

    Figure 2-9 Ping test

    The success rate is the number of request divided by the number of received replies.

    UDPDL

    The UDPDL test is a pure protocol test. There is no known application used in this test. The access durationis the time between sending the SQUDPDL command to the server and the arrival of the first packet.

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    Figure 2-10 UDPDL process

    The throughput for this test is calculated by dividing the transferred data in bytes (minus the size of the firstpacket) and the time elapsed between the arrival of the first and the arrival of the last packet.

    WAP

    Contrary to the applications described above the WAP (wireless application protocol) test has no separatetransport protocol.

    Figure 2-11 WAP test

    The application starts with the connect command. The application is successful accessed when the firstpacket that contains data has arrived. This first packet can either be a result, indicating that there are othersto come, or a reply, indicating that all requested information is transferred. The last data packet is always areply.

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    Messages

    MMS

    The multi media messaging service (MMS) is an application of WAP and SMS. The WAP capabilities areused to transfer the data of the message while the SMS serves as the notification. Although is consists ofknown functionalities, this service is highly specific for mobile equipment and is therefore tested individually.

    Figure 2-12 MMS trace

    The measured parameters are those, which are specified by ETSI in the document TS 102 250-2.

    SMS

    Like MMS, a SMS is separated in a sending and retrieving part. For the reception it is less evident since wecannot speak of a process here. With the indication of a SMS the actual text is retrieved. There is nodownload- time available.

    Figure 2-13 SMS trace

    Mobile TV

    DVB-H

    Digital Video Broadcast (DVB) is a transmission system to delivier digital TV. The H in the name is standingfor the handheld variant, which implements a lot of special techniques particularly addressing the limitationsof mobile. Although DVB-H uses IP as a tranport layer there is no direct access to with the consequencethat the application layer information items are used as trigger events for DVB-H KPIs

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    3 Indicators on Layer 3

    The desired times and the success rates calculating the layer 3 KPIs are based on the messages that areexchanged between the MS and the network. The phone gives a time wise and exact trace of thesemessages as they are sent and received by the mobile station. The messages can be seen in detail in thecollection of data as well as in their post processing.

    Data (PS)

    The KPIs for data calls are obtained by using the resource request (RRCConnectionRequest for UMTS andChannel Request for GSM), the PDP context activation accept message and the PDP deactivation acceptmessage. PDP context setup time is the difference between the RRCConnectionRequest and the PDPcontext activation accept message, while the PDP context holding time is the difference between theoccurrence of the PDP context activation accept message and the PDP context deactivation acceptmessage.

    Figure 3-1 Trace and Graph of a data call on UMTS

    The information about the activation and deactivation times of the PDP context is extracted from the SMmessages, which are embedded in the RRC messages of UMTS.

    Figure 3-2 PDP Context

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    Voice (CS)

    Figure 3-3 Authentification and ciphering

    2G

    The accessibility parameter for the GSM system is the acquisition of the traffic channel and the Signalchannel

    Figure 3-4 Signal channel and traffic channel assignment and release on GSM

    Besides the establishment messages and the retain ability indicators there are other KPIs for the integrity ofa call.

    Figure 3-5 TMSI Reallocation and Handover

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    3G

    Active set update

    To change the active set of the MS the network orders an active set update over the DCCH. In case of asuccessful update the MS station sends an active set update complete.

    Figure 3-6 Trace of an active set update

    The different phases of the call setup on the layer 3 level are shown in the figure below. The occurrence ofthe message has a timestamp that is used to calculate the times between the occurrences of subsequent

    messages.

    Figure 3-7 Call Setup

    The messages for the radio bearer reconfiguration is shown below

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    Figure 3-8 RadioBearer reconfiguration

    Cell Update

    The cell update, the location update and the routing area update procedures are also traced via the RRCmessages.

    Figure 3-9 Trace of the cell update

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    4 Indicators on Layer 1

    The indicators from layer 1 are used for items of the report generator they are most of the times not explicitKPIs with their own ID but measurements.

    Scanner Based Measurements

    The desired values for the CPICHs, pilot pollution and the SC coverage are calculated by means of the dataavailable from the scanner. The phones do not provide sufficient data since they only give the Ec/Io of thecells that are monitored.

    Figure 4-1 Data available from the scanner

    Scrambling Code Coverage

    The coverage of the scrambling code shows the percentage of the time a cell with that scrambling code wasthe strongest cell measured by the scanner.

    Pilot Pollution

    If at a given time more than three CPICHs are stronger than the best CPICH minus a 15 dB threshold thesituation is considered pilot pollution. The report item shows the percentage of time there was pilot pollution.

    Radio based Measurements

    Radio Link

    ualcomm phones provide information about the active set about two times a second. In this information thesize of the active set is provided indicating the handover state. For the calculation of the distribution allsamples that of a call including the set up will be considered.

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    The information about the changes in the active set is be found the RRC messages where theActiveSetUpdate message indicates the type radio link change ordered by the network. In case a additioninformation list and a removal information list is present in the message the order is a radio link replacementif only the former is present its a radio link addition if only the latter the network orders a radio link removal

    Figure 4-2 Addition and removals of radio links

    All successful update orders are considered in the calculation.

    Power Control

    The phone provides information about the UE Tx Power several times a second and about the block error

    rate (BLER)in lower frequency. The distribution of the obtained values is calculated using all measuredsamples.

    Figure 4-3 Power control values

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    A KPI Values

    All KPI values are stored in the NQDI Database in the KPI Result Table.

    KPI Results Table

    Table A-1 KPI Results Table

    Column Name Type Length Description

    SessionId int 4 SessionId

    TestId int 4 Link to TestInfo.TestId

    NetworkId int 4 Link to NetworkInfo.NetworkId

    PosId int 4 Link to Position.PosId

    KPIId int 4 Identification of the KPI (see KPI Overview)

    StartTime Datetime Timestamp of the start trigger event

    EndTime Datetime Timestamp of the end trigger event

    Duration Int 4 Duration in ms

    ErrorCode Int 4 KPI Status field. Used to calculate the success rate

    Sum Float 4 Sum of all the values used for a KPI calculation (like sumof bytes transmitted/received, sum of LQ,

    Counter Int 4 Number of values of Sum. Used to calculate the avg

    Value1 Int 4 ReservedValue2 Int 4 Reserved

    Value3 Varchar 255

    Value4 varchar 255

    Value5 Varchar 255

    Accessibility Records

    Voice

    Field Value Description

    KPIId 10100 Voice(CS) Telephony

    StartTime GSM: Timestamp of Channel Request.

    UMTS: Timestamp of RRCConncetionRequest.

    (With establishment cause originatingconversationalCall)

    If not available, then RRCConnectionSetup. If not available, thenRRCConnectionSetupComplete.

    ISDN/PSTN: Timestamp of Dial command sent to the board

    EndTime GSM/UMTS: Timestamp of CC:Alerting. If not available, then CC:Connect. If notavailable, then CC:ConnectAcknowledge

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    Field Value Description

    KPIId 10100 Voice(CS) Telephony

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Direction

    Value4 Name of the end event

    Value5 Unused

    Search scope: Session

    Field Value Description

    KPIId 10102 Voice (CS) Telephony Service

    StartTime CM Service Request.

    EndTime GSM/UMTS: Timestamp of CC:Alerting. If not available, then CC:Connect. If notavailable, then CC:ConnectAcknowledge

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Direction

    Value4 Name of the end event

    Value5 Unused

    Search scope: Session

    Field Value Description

    KPIId 10105 Voice(CS) Telephony Video Setup time

    StartTime Timestamp of RRCConncetionRequest. If not available, thenRRCConnectionSetupComplete.

    EndTime Video Connect marker

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

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    Field Value Description

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Name of the start event

    Value4 Name of the end event

    Value5 Unused

    Search scope: Session

    Field Value Description

    KPIId 10110 Voice(CS) Telephony Completion

    StartTime GSM: Timestamp of Channel Request.

    UMTS: Timestamp of RRCConncetionRequest. If not available,thenRRCConnectionSetup. If not available, then RRCConnectionSetupComplete.

    ISDN/PSTN: Timestamp of Dial command sent to the board

    EndTime GSM/UMTS: CC : Disconnect

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Name of the start event

    Value4 Name of the end event

    Value5 Unused

    Search scope: Session

    Note: Only written on successful access (10100)

    Field Value Description

    KPIId 10141 Voice(CS) Paging Delay MTC

    StartTime Dial Command

    EndTime GSM: Paging

    UMTS: RRC Paging Type1

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

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    Field Value Description

    KPIId 10141 Voice(CS) Paging Delay MTC

    Value1 Unused

    Value2 Unused

    Value3 Unused

    Value4 Name of the end event

    Value5 Unused

    Search scope: Session

    Note: MTC only

    Field Value Description

    KPIId 10150 Voice(CS) Telephony MTC

    StartTime Timestamp when the first Paging occured.

    GSM: Paging.

    UMTS: RRC Paging Type 1

    EndTime GSM/UMTS: Timestamp of CC:Alerting. If not available, then CC:Connect. If notavailable, then CC:ConnectAcknowledge

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Unused

    Value4 Name of the end event

    Value5 Unused

    Search scope: Session

    Field Value Description

    KPIId 10151 Voice(CS) Telephony MTC intermediate

    StartTime GSM: Channel Request

    UMTS: RRCConnectionRequest

    EndTime GSM/UMTS: Timestamp of CC:Alerting. If not available, then CC:Connect. If notavailable, then CC:ConnectAcknowledge

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

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    Field Value Description

    KPIId 10151 Voice(CS) Telephony MTC intermediate

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Name of the start event

    Value4 Name of the end event

    Value5 Unused

    Search scope: Session

    Field Value Description

    KPIId 10152 Voice(CS) Telephony MTC Request Delay

    StartTime GSM: Paging

    UMTS: RRCPaging Type 1

    EndTime GSM: Channel Request

    UMTS: RRCConnectionRequest

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Name of the start event

    Value4 Name of the end event

    Value5 Unused

    Search scope: Session

    Field Value Description

    KPIId 10153 Telephony Random Access

    StartTime Dial Command

    EndTime GSM: Channel Request

    UMTS: RRCConnectionRequest

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

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    Field Value Description

    KPIId 10153 Telephony Random Access

    Value2 Unused

    Value3 Unused

    Value4 Name of the end event

    Value5 Unused

    Search scope: Session

    Note: MTC only

    Field Value Description

    KPIId 10160 Voice(CS) Telephony Completion MTC (Landunit)

    StartTime ISDN/PSTN: Timestamp of Dial command sent to the board

    EndTime GSM: Channel Release

    UMTS: RRCConnectionRelease or RRCConnectionRelease-CCCH

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Name of the start event

    Value4 Name of the end event

    Value5 Unused

    Search scope: Session

    Field Value Description

    KPIId 10165 Voice(CS) Telephony Completion MTC Paging

    StartTime GSM: Paging

    UMTS RRC Paging Type 1

    EndTime GSM: Channel Release

    UMTS: RRCConnectionRelease or RRCConnectionRelease-CCCH

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

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    Field Value Description

    KPIId 10165 Voice(CS) Telephony Completion MTC Paging

    Value1 Unused

    Value2 Unused

    Value3 Unused

    Value4 Name of the end event

    Value5 Unused

    Search scope: Session

    Data Services

    Field Value Description

    KPIId 10200 Data, Email Send

    StartTime Timestamp of the TCP message 25 [SYN] which is the TCP connectionestablishment and synchronization of the sequence number for SMTP (Port25)

    EndTime Timestamp of the SMTP command Message Body which indicates thebegin of the message transmission

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Varchar Name of the start event

    Value4 Varchar Name of the end event

    Value5 Unused

    Search scope: Test

    Figure A-1 IP Trace of Email upload (send)

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    Field Value Description

    KPIId 10210 Data, Email Send Completion

    StartTime Timestamp of the TCP message 25 [SYN] which is the TCP connectionestablishment and synchronization of the sequence number for SMTP (Port25)

    EndTime Messages accepted

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Varchar Name of the start event

    Value4 Varchar Name of the end event

    Value5 Unused

    Search scope: Test

    Note: Not implemented.

    Field Value Description

    KPIId 10201 Data, Email Receive

    StartTime Timestamp of the TCP message 110 [SYN] which is the TCP connectionestablishment and synchronization of the sequence number for POP3 (Port110)

    EndTime Timestamp of the POP message Response:+OK and any number octetsor bytes which indicates the begin of the message reception

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Varchar Name of the start event

    Value4 Varchar Name of the end event

    Value5 Unused

    Search scope: Test

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    Figure A-2 IP Trace of an Email download (receive)

    Field Value Description

    KPIId 10203 Data, IMAP Email receive LOGIN

    StartTime Timestamp of the TCP message 143 [SYN] which is the TCP connectionestablishment and synchronization of the sequence number on port 143

    EndTime Timestamp of the IMAP4 message Response:OK and user andauthenticated

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Varchar Name of the start event

    Value4 Varchar Name of the end event

    Value5 Unused

    Field Value Description

    KPIId 10211 Data, Email Receive Completion

    StartTime Timestamp of the TCP message 110 [SYN] which is the TCP connectionestablishment and synchronization of the sequence number for POP3 (Port

    110)

    EndTime Last Continuation

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Varchar Name of the start event

    Value4 Varchar Name of the end event

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    Field Value Description

    KPIId 10301 Data, FTP Downlink

    StartTime Timestamp of the TCP message 21 [SYN] which is the TCP connectionestablishment and synchronization of the sequence number for FTP (Port21)

    EndTime Timestamp of the first FTP Data message which indicates the firsttransmitted data packet

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Varchar Name of the start event

    Value4 Varchar Name of the end event

    Value5 Unused

    Search scope: Test

    Figure A-3 IP Trace of a FTP Downlink

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    Field Value Description

    KPIId 10308 Data, FTP Downlink (B)

    StartTime Timestamp of the TCP message 21 [SYN] which is the TCP connectionestablishment and synchronization of the sequence number for FTP (Port21)

    EndTime Reception of [ACK] from the [SYN;ACK]

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Varchar Name of the start event

    Value4 Varchar Name of the end event

    Value5 Unused

    Search scope: Test

    Field Value Description

    KPIId 10311 Data, FTP Downlink Completion

    StartTime Timestamp of the TCP message 21 [SYN] which is the TCP connectionestablishment and synchronization of the sequence number for FTP (Port21)

    EndTime Timestamp of the last FTP Data message which indicates the lasttransmitted data packet

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 UnusedValue2 Unused

    Value3 Varchar Name of the start event

    Value4 Varchar Name of the end event

    Value5 Unused

    Search scope: Test

    Field Value Description

    KPIId 10321 Data, FTP Downlink Service Access

    StartTime Start RAS Dialup (ATD Command)

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    Field Value Description

    KPIId 10321 Data, FTP Downlink Service Access

    EndTime Reception of [ACK] from the [SYN;ACK]

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Varchar Name of the start event

    Value4 Varchar Name of the end event

    Value5 Unused

    Search scope: Test

    Field Value Description

    KPIId 10400 Data, HTTP Browser

    StartTime Timestamp of the TCP message 80 [SYN] which is the TCP connectionestablishment and synchronization of the sequence number for HTTP (Port

    80)EndTime Timestamp of the HTTP/1.1 200 OK message which indicates the

    successful connection to the HTTP Server

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Varchar Name of the start event

    Value4 Varchar Name of the end event

    Value5 URL Unused

    Search scope: Test

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    Field Value Description

    KPIId 10410 Data, HTTP Browser Completion

    StartTime Timestamp of the TCP message 80 [SYN] which is the TCP connectionestablishment and synchronization of the sequence number for HTTP(Port 80)

    EndTime Timestamp of the last Continuation message of the connection or theHTTP/1.1 % OK message if no continuation is present. (The download issuccessful if the test as such is marked as successful by the browser)

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Varchar Name of the start event

    Value4 Varchar Name of the end event

    Value5 URL Unused

    Search scope: Test

    Field Value Description

    KPIId 10411 Data, HTTP Transfer Get Completion

    StartTime Timestamp of the TCP connection establishment and synchronization of thesequence number for HTTP (Port 80)

    > 80 [SYN]

    > http [SYN]

    QP: 'TCP Socket Connecting'

    EndTime Timestamp of the message which indicates the last packet has beenreceived

    HTTP/1.1 200 OK

    HTTP/1.0 200 OK

    Last ContinuationQP: HTTP Data

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Varchar Unused

    Value4 Varchar Unused

    Value5 URL Unused

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    Search scope: Test

    Field Value Description

    KPIId 10412 Data, HTTP Transfer Put Completion

    StartTime Timestamp of the TCP connection establishment and synchronization ofthe sequence number for HTTP (Port 80)

    > 80 [SYN]

    > http [SYN]

    QP: 'TCP Socket Connecting'

    EndTime Timestamp of the message which indicates the last packet has been sentsuccessfully to the HTTP Server

    First [FIN;ACK] after last Continuation

    QP: Last packet sent

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Varchar Unused

    Value4 Varchar Unused

    Value5 URL Unused

    Search scope: Test

    Field Value Description

    KPIId 10420 Data, HTTP Browser Service Access

    StartTime Start RAS Dialup (ATD Command)

    EndTime Timestamp of the first Get Command

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Varchar Unused

    Value4 Varchar Name of the end event

    Value5 Unused

    Search scope: Test

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    Field Value Description

    KPIId 10421 Data, HTTP Transfer Get Service Access

    StartTime Start RAS Dialup (ATD Command)

    QP: GPRS Dial

    EndTime Timestamp of the first GET Command

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Varchar Unused

    Value4 Varchar Unused

    Value5 Unused

    Search scope: Test

    Field Value Description

    KPIId 10422 Data, HTTP Transfer Put Service Access

    StartTime Start RAS Dialup (ATD Command)

    QP: GPRS Dial

    EndTime Timestamp of the first PUT Command

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 UnusedValue2 Unused

    Value3 Varchar Unused

    Value4 Varchar Unused

    Value5 Unused

    Search scope: Test

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    Field Value Description

    KPIId 10500 Data, UDP DL

    StartTime Timestamp of the message Request: SQUDPDL% which the connectrequest message for the SwissQual UDP Downlink test

    EndTime Timestamp of first packet (Source port) after the ACK message which isthe connect ack message for the SwissQual UDPDL test

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Varchar Name of the start event

    Value4 Varchar Name of the end event

    Value5 Unused

    Search scope: Test

    Figure A-5 IP Trace of an UDPDL test

    Field Value Description

    KPIId 10600 Data, Video Streaming

    StartTime According to the used protocol the timestamp of the RTSP: RTSPDESCRIBE, HTTP: HTTP GET

    EndTime According to the used protocol the timestamp of the RTSP: TDP Payload,HTTP: Resized or Buffering

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Varchar Name of the start event

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    Field Value Description

    KPIId 10600 Data, Video Streaming

    Value4 Varchar Name of the end event

    Value5 Unused

    Search scope: Test

    Field Value Description

    KPIId 10605 Data, Video Streaming (Setup)

    StartTime According to the used protocol the timestamp of the RTSP: RTSPSETUP, message

    EndTime According to the used protocol the timestamp of the RTSP: TDPPayload or TCP: Loading message

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Varchar Name of the start eventValue4 Varchar Name of the end event

    Value5 Unused

    Search scope: Test

    Field Value Description

    KPIId 10700 Data, WAP

    StartTime Timestamp of the message WSP: Connect which is the connect requestmessage on the WSP/WTP protocol

    EndTime Timestamp of the first WSP: Reply or WSP:Result message which is thefirst packet containing application data on the WSP/WTP port

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Varchar Name of the start event

    Value4 Varchar Name of the end event

    Value5 Unused

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    Figure A-6 IP Trace of a WAP download

    Field Value Description

    KPIId 10710 Data, WAP Completion

    StartTime Timestamp of the message WSP: Connect which is the connect request

    message on the WSP/WTP protocol

    EndTime Timestamp of the last WSP: Reply or WSP:Result message which isthe last packet containing application data on the WSP/WTP port

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in theappendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Varchar Name of the start event

    Value4 Varchar Name of the end event

    Value5 Unused

    Search scope: Test

    Messages

    For the detailed mapping between the events in the log and the trigger points in the application see Data andVideo Test Scenario Manual section MMS send and MMS receive.

    Field Value Description

    KPIId 10800 Messaging, MMS Send

    StartTime Timestamp of the log message START, which indicates the begin of an MMSSend Test.

    EndTime Timestamp of the log message TRANSMISSION STARTED, which indicatesthe begin of an MMS transmission

    Duration Time in ms between StartTime and EndTime

    Status 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

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    Field Value Description

    KPIId 10900 Messaging, SMS Send

    Value1 Unused

    Value2 Unused

    Value3 Varchar Name of the start event

    Value4 Varchar Name of the end event

    Value5 Unused

    Search scope: Test

    Figure A-8 Application trace of an SMS upload (sent)

    Field Value Description

    KPIId 11000 PostDialDelay Active State

    StartTime SIP: INVITE

    EndTime 180 RINGING

    Duration Time in ms between StartTime and EndTime

    Status 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Varchar UnusedValue4 Varchar Post Dial Delay (Active State)

    Value5 Unused

    Search scope: Test

    Field Value Description

    KPIId 11010 SIPCall Access

    StartTime SIP: INVITE

    EndTime SIP: 200 OK

    Duration Time in ms between StartTime and EndTime

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    Field Value Description

    KPIId 11010 SIPCall Access

    Status 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Varchar Start Message

    Value4 Varchar End Message

    Value5 Unused

    Search scope: Test

    Field Value Description

    KPIId 11500 EVDO, PostDialDelay Dormant State

    StartTime EvDO Connection Request

    EndTime 180 RINGING

    Duration Time in ms between StartTime and EndTime

    Status 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Varchar Unused

    Value4 Varchar Post Dial Delay (Dormant State)

    Value5 Unused

    Search scope: Test

    Field Value Description

    KPIId 11600 DVB-H, Mobile DVB-H Menue

    StartTime Service request

    EndTime OK: Service available - Menu recognized

    DVB-H service available - Service added

    Failed: Service request failed - Timeout

    Service request failed - User abort

    Reset: Streaming started - Audio found

    Duration Time in ms between StartTime and EndTime

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    Field Value Description

    KPIId 11600 DVB-H, Mobile DVB-H Menue

    Status 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Varchar Start Message

    Value4 Varchar End Message

    Value5 Unused

    Search scope: Test

    Field Value Description

    KPIId 11610 DVB-H, Mobile DVB-H Channel

    StartTime Channel request

    EndTime OK: Streaming started - Audio found

    DVB-H channel added

    Failed: Channel request failed - Timeout

    Channel request failed - User abort

    DVB-H service lost - Coverage lostReset: Service available - Menu recognized

    Duration Time in ms between StartTime and EndTime

    Status 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Varchar Start Message

    Value4 Varchar End Message

    Value5 Unused

    Search scope: Test

    Data call setup

    Field Value Description

    KPIId 15100 Data (PS), Attach

    StartTime Timestamp of the GMM message Attach Request

    EndTime Timestamp of the GMM message Attach Accept or GMM message Attachreject or Timeout, whatever comes first

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    Field Value Description

    KPIId 15102 Data (PS), Attach completion

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Varchar Unused

    Value4 Varchar Unused

    Value5 Unused

    Search scope: Timeout within Session

    Field Value Description

    KPIId 15105 Data (PS), Attach (P3)

    StartTime Timestamp of the attach command [AT+CGATT=1]

    EndTime Timestamp of [OK] to attach command received/ (check success withAttach accept)

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Varchar Unused

    Value4 Varchar Unused

    Value5 Unused

    Search scope: Timeout within Session

    Field Value Description

    KPIId 15200 Data (PS), Activate PDP Context

    StartTime Timestamp of the SM message Activate PDP Context request

    EndTime Timestamp of the SM message Activate PDP Context accept or Activate PDPContext reject or Timeout, whatever comes first

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Number of requests

    Value1 Unused

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    Field Value Description

    KPIId 15200 Data (PS), Activate PDP Context

    Value2 Unused

    Value3 Varchar Unused

    Value4 Varchar Name of the end event

    Value5 Unused

    Search scope: Timeout within Session

    Field Value Description

    KPIId 15201 Data (PS), Deactivate PDP Context

    StartTime Timestamp of the SM message Deactivate PDP Context request

    EndTime Timestamp of the SM message Deactivate PDP Context accept or Timeout,whatever comes first

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Number of Deactivate Requests before the accept

    Value1 Unused

    Value2 Unused

    Value3 Varchar Unused

    Value4 Varchar Unused

    Value5 Unused

    Search scope: Timeout within Session

    Field Value Description

    KPIId 15202 Data (PS), Activate PDP Context (Dial up)StartTime Timestamp of the Channel Request on GSM or RRCConnectionRequest on

    UMTS.

    EndTime Timestamp of the SM message Activate PDP Context accept or ActivatePDP Context reject orTimeout, whatever comes first

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

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    Field Value Description

    KPIId 15202 Data (PS), Activate PDP Context (Dial up)

    Value3 Varchar Unused

    Value4 Varchar Name of the end event

    Value5 Unused

    Search scope: Timeout within Session

    Field Value Description

    KPIId 15203 Data (PS), Deactivate PDP Context Completion

    StartTime Timestamp of the Channel Request on GSM or RRCConnectionRequeston UMTS.

    EndTime Timestamp of the SM message Deactivate PDP Context accept orTimeout, whatever comes first

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 UnusedValue3 Varchar Unused

    Value4 Varchar Unused

    Value5 Unused

    Search scope: Timeout within Session

    Field Value Description

    KPIId 15205 Data (PS), PDP Context (P3)

    StartTime First IPCP Configuration Request message

    EndTime Last IPCP Configuration Ack message

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Varchar Unused

    Value4 Varchar Unused

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    Field Value Description

    KPIId 15205 Data (PS), PDP Context (P3)

    Value5 Unused

    Search scope: Timeout within Session

    Field Value Description

    KPIId 15250 Data (PS), IP Service Access

    StartTime Timestamp of the SM message Activate PDP Context request

    EndTime First Packet of the accessed service, this is the EndTime trigger of the followingKPIs: 10200, 10201, 10300, 10301, 10400, 10500, 10700

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Varchar Id of the KPI of the end trigger event

    Value4 Varchar Name of the end event

    Value5 Unused

    Search scope: Session (see EndTime KPIs)

    Field Value Description

    KPIId 15300 Data (PS), Authentication

    StartTime Timestamp of the GMM message Authentication and ciphering req

    EndTime Timestamp of the GMM message Authentication and ciphering resp or GMMmessage Authentication and ciphering rej or GMM message Authenticationand ciphering failure or Timeout, whatever comes first

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Varchar Unused

    Value4 Varchar Name of the end event

    Value5 Unused

    Search scope: Timeout

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    Security (CS)

    Field Value Description

    KPIId 15400 CS Ciphering

    StartTime Timestamp of the RR message Ciphering Mode Command

    EndTime Timestamp of the RR message Ciphering Mode Complete or Timeout,whatever comes first

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Varchar Unused

    Value4 Varchar Unused

    Value5 Unused

    Search scope: Timeout

    Field Value Description

    KPIId 15500 CS Authentication

    StartTime Timestamp of the MM message Authentication Request

    EndTime Timestamp of the MM message Authentication Response or MM messageAuthentication Reject or

    MM message Authentication Failure or Timeout, whatever comes first

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Varchar Unused

    Value4 Varchar Name of the end event

    Value5 Unused

    Search scope: Timeout

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    Field Value Description

    KPIId 15550 CS Identity

    StartTime Timestamp of the MM message Identity request

    EndTime Timestamp of the MM/GMM message Identity response or Timeout,whatever comes first

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Varchar Unused

    Value4 Varchar Unused

    Value5 Unused

    Search scope: Timeout

    Field Value Description

    KPIId 15560 Call Setup Signalling 2G

    StartTime Timestamp of the RR message Immediate Assignment

    EndTime Timestamp of the RR message Assignment Command

    Duration Time in ms between StartTime and EndTime

    ErrorCode 0 = OK, see Status in the appendix

    Sum 0 Unused

    Counter 0 Unused

    Value1 Unused

    Value2 Unused

    Value3 Varchar Start MessageValue4 Varchar End Message

    Value5 Unused

    Search scope: Timeout

    Field Value Description

    KPIId 15570 Call Setup Signalling 3G

    StartTime Timestamp of the RRC message RRCConnectionSetupComplete

    EndTime Timestamp of the RRC message RadioBearerSetup

    Duration Time in ms between StartTime and EndTime