manpower survey online (msol) · manpower survey online establishment surveys user guide for msol...

Manpower Survey Online Establishment Surveys

User Guide for MSOL (Labour Market Survey) v2.0

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Manpower Survey Online (MSOL)

Establishment Survey User Guide

http://www.mom.gov.sg/



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Table of Contents

System Requirements ...................................................................................................................... 3 Logging In to MSOL ......................................................................................................................... 4 Filling In Survey Questionnaire ........................................................................................................ 9 Page Navigation in Survey Questionnaire...................................................................................... 10 Error Navigation in Survey Questionnaire ...................................................................................... 11 Declaration Page ........................................................................................................................... 15 Acknowledgement Page ................................................................................................................ 16 “Go to Submission Page” and “Make Changes” Buttons ............................................................... 17 Browser Requirements................................................................................................................... 19

The Manpower Survey Online System (MSOL) enables survey respondents to submit their information securely via the Internet for national surveys conducted by the Manpower Research and Statistics

Department, Ministry of Manpower.




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System Requirements

Hardware

Works best for devices with internet access and support any of the following

operating systems:

- Windows 7 with SP1

- Windows 8.1

- Windows 10

Screen Resolution Best viewed with 1024 x 768 display resolution or higher

Browser

Requirements1

Support Microsoft Internet Explorer (IE) Version 11

Enable JavaScript / Cookies / Pop-up and set up TLS

1 Our application works best with the above-mentioned browsers and settings. Otherwise, the application

may not function properly resulting in difficulty in logging in, password reset problems and failure in getting warning messages such as concerning session expiry, etc.

Should you encounter any problem, please contact us at Tel: (65) 6317 1808 from Monday to Friday between 8.30am and 5.30pm. Alternatively, you may email us at [email protected].


mailto:[email protected]



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Logging In to MSOL

Log in to MSOL at http://www.mom.gov.sg/estab with the Username and Password indicated in your notification letter.


http://www.mom.gov.sg/estab



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For security reasons, you will be required to change the password upon successful login.

Password requirements:

At least 8 characters

At least one alphabet and one numeric

Is case-sensitive

Do not begin or end password with a space

Do not use special characters such as:

!@#$%^&()~`-=_+[]\{}|:";',./<>?




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Upon login, you will be presented with the Welcome Page. Click Begin Survey to proceed.




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A list of surveys that your establishment is required to complete will be shown. Select a particular survey and click Start Survey.




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Each survey will have an associated status to remind you of the action required. You are likely to see the following statuses for your surveys:

Status Status Description

No Response The survey is pending your response. Please submit the survey before the Submit By date.

Draft The survey is partially completed and pending completion.

Ready for Submission You have reached the confirmation page but have not submitted the survey.

Submitted You have completed and submitted the survey.

MOM Take Over You have submitted your survey offline and your case is being handled the officer-in-charge.




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Filling In Survey Questionnaire

Explanatory Notes

Explanatory notes are included to assist you in filling in the survey questionnaire. To view

the respective notes, move your mouse over the highlighted text.




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Page Navigation in Survey Questionnaire

These are the common navigation and action buttons within the survey:

Button Button Description

Go to the next page of the survey questionnaire. Survey responses are automatically saved upon clicking this button.

Go to the previous page of the survey questionnaire. Survey responses are not saved upon clicking this button.

Return to the Establishment Survey List

page where you can see a list of surveys that your establishment is required to complete.

Save your current page responses if you are unable to complete the survey and wish to continue at a later time.

Submit your survey after you have verified your responses.

Display your default printer options to print

your survey responses.

If your submission is successful, you will see an acknowledgement page. You may print this page for your reference.

View and print your survey responses in printer friendly format. Please check that your pop-up blocker is disabled.

View and print the survey modules that

you have responded.




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Error Navigation in Survey Questionnaire

MSOL is equipped with validation checks to guide you when filling in the survey questionnaire. Error or Alert messages will be shown upon clicking Continue, if MSOL detects any irregularities.

These are the different types of messages that you might encounter: MSOL will prompt an Error message in RED when a compulsory field is left blank or the value entered is incorrect. You have to correct your responses, before you can navigate to the next page.

Error Messages




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MSOL will prompt an Alert message in MAROON when an answered field requires verification. Click Amend to change your responses. Click Continue if you have verified and wish to retain your existing responses.

Alert Messages




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MSOL will prompt a Mandatory Upon Submission message in PURPLE when a compulsory field is left blank or the value entered is incorrect. You can change your responses by clicking Amend or change later by clicking Continue.

If you click Continue, you will need to correct this Error before you can submit your survey.

Mandatory Upon Submission Messages




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You might encounter multiple Error and Alert messages:




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Declaration Page

Fill in your particulars once you confirm that the information given is complete and correct.




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Acknowledgement Page

If your submission is successful, you will see an acknowledgment page. You may print your survey responses for your reference.




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“Go to Submission Page” and “Make Changes” Buttons

There are times when you wish to return to a particular page (question) to change your survey responses before submitting your survey. These buttons allow you to navigate through different survey pages quickly. Make Changes button allows you to go directly to the page (question) that you need to amend, bypassing

several pages (questions).

1. You can review your survey responses at the “Summary” page after answering all the required questions. You can see Make Changes button next to each page number. Clicking on it will bring you to that particular page directly.

2. Make Changes button is also available at the bottom of a survey page, if there is any Alert/Mandatory Upon Submission system prompts (see examples below). The respective Make Changes buttons will bring you to the respective pages (questions) directly.




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After amending your survey responses, you just need to click on Go to Submission Page button to return

to the “Summary” page. You can proceed to complete your survey after reviewing the survey responses.

Q: When would I see Go to Submission Page button?

A: You must first reach the “Summary” page. From “Summary” page, use Make Changes button to

return to the page (question) you wish to review. You will be able to see Go to Submission Page button on that particular page.




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Browser Requirements

Introduction

Before accessing Manpower Survey Online System (MSOL), user should ensure that JavaScript and

cookies are enabled, Pop-up Blocker is turned off and SSL is set.

This guide illustrates the steps of enabling JavaScript and cookies, turning-off Pop-up Blocker and setting

SSL.

Browser Requirements – Microsoft Internet Explorer

1. Enable JavaScript 1.1 Open Internet Explorer, go to Tools menu and select Internet options.




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1.2 Internet Options window will appear on screen. Select Security tab.

Internet icon is selected by default.

1.3 Then click Custom level. If you do not have to customise your Internet security settings, click Default level.




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1.4 In Security Settings window, scroll down to Scripting - Active scripting option, select Enable and click OK.

1.5 Once you are back at the Security tab, click Apply, then OK.




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2. Enable Cookies Please adopt one of the two options below to configure the Pop-up Blocker settings. Option A: Accept First and Third-party Cookies

2.1 Open Internet Explorer, go to Tools menu and select Internet options.




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2.2 Select Privacy tab and click Advanced.

2.3 Under First-party Cookies and Third-party Cookies, select Accept.




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Option B: Allow cookies for a list of allowed websites


2.5 Select Privacy tab and click Sites.




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2.6 In the Address of website to allow box, type the address (or URL) of the website you wish to allow cookies from, click Allow and then click Close.




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3. Enable Pop-up

Pop-up Blocker is turned on in Internet Explorer by default. To change the pop-up window settings, please adopt one of the two options below.

Option A: Turn off Pop-up Blocker

This option will disable pop-up web browsers for all websites.

3.1 Open Internet Explorer, go to Tools menu, look for Pop-up Blocker and select Turn off Pop-up Blocker.




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Option B: Allow Pop-ups for a list of allowed sites This option will enable pop-up web browsers for MSOL website only.

3.2 Open Internet Explorer, go to Tools menu, look for Pop-up Blocker and select

Pop-up Blocker settings.

3.3 In the Address of website to allow box, type the address (or URL) of the website

you wish to see pop-ups from, click Add and then click Close.




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4. Set up TLS


4.2 Select Advanced tab and scroll down to the Security section. Ensure that

all TLS versions are checked.


manpower survey online (msol) · manpower survey online establishment surveys user guide for msol...

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